The Brain Language Podcast

Podcast #78  

 1.     What is the Score? The score is a process developed by Todd Epstein and Robert Dilts that creates an established pathway for change. It is part of the unified field theory developed by Robert Dilts. It is nestled between defining the problem state SOAR (State, operator, results) and the TOTE (test, operate, test exit), checks and balances along the pathway.

2.      What does the score do?  It defines the smallest amount of information to produce a change. The S.C.O.R.E. Model enriches the Present State/Desired State description by adding simple distinctions.  The letters represent Symptoms, Causes, Outcomes, Resources, and Effects.  This is the minimum amount of information needed in any process of change or healing. It uses spatial anchoring.

 3.      What does SCORE  stand for? Symptoms, causes, outcomes, effects, and resources. The S.C.O.R.E. Model uses the path between the present state and the desired state and the wisdom of the body to create change.

4.     How does it work? 

 5.     How can you use it and what can you use it with? Used as is and added a resource to the cause OR from the Cause use another process in NLP – reimprinting, reframing, belief change, timeline, etc.  Use it to establish a clean clear outcome and ensure it is in the body.

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We are starting this new year with a star-studded program featuring none other than Rodger Bailey, developer of the LAB profile! If you are a student of NLP you will recognize this name. 

Rodger developed a training program for managers to recognize a person's functional capabilities and motivational triggers using a simple linguistic interview, so managers can know which tasks that person can do well and how to influence and motivate them. Here are some of the questions he answered:
 
 1. I’ve given our audience a little background on you. Would you be willing to add to that information? You have a long and significant career in NLP and the Meta Programs.

2. How did you come to develop the LAB profile?
 
 3. What can the LAB profile be used for? How is it important in Business as well as

therapy and coaching? 

 4. Could you give us some examples of how you’ve used it in some of your Projects?

 4 case examples

Let me tell you a story about the time I helped an airline become the lowest complaint-ratio airline in the USA and how they stayed that way for decades.

 Case 2 

A gold and diamond jewelry manufacturer wanted to grow his business from $2m to $5m annually.

 Case 3 

A Manager of multiple franchise hair-cutting salons was having a turnover problem with his hair stylists across all his salons. He wanted a solution, where those he signed up would happily stay for years. He used the LAB Profile to profile his existing long-term stylists across all his salons.  

 Case 4

 In the late ‘70s, a Dallas-based computer tech company had built a very successful business installing modern computer processing services for governments all around the world.  I was able to interview 6 of those Managers who were actively hiring new Programmer Analysts, and I discovered that all of them based much of their successful hiring approach on something they called ‘Challenge.’ 

 5. Do you think that some patterns are more important in some contexts? Are some patterns easier to spot? Are there some situations where patterns become obvious?

 Are there some LAB patterns that are more important in some contexts? Each context tends to have its own set of critical or significant patterns. The LAB Profile gives us a wide array of patterns to recognize, understand, and utilize. One of my most common thoughts is that everything changes by context.

  6. Is the LAB profile useful in personal relationships? How and an example?

 Yes, and It is important to have a lot of LAB Profile experience (lots of people, lots of interventions, etc.) before you try to take your LAB Profile knowledge and techniques into your personal relationships.

 7.  What is a good way to get a hold of you?

Email me directly at rodger.bailey.2000@gmail.com

8. Do you have an online class that people can access? 

 Yes, I have an online self-study course: It is important to understand that the LAB Profile will become a trusted skill set, which you will be able to use in almost every context to give you an advantage.

Link to the online LAB Profile course:

https://bit.ly/3rcC5Ai

 Limited Time Offer:
 Get a massive discount using this Discount Code: MpMXZ1SIq5Tnw3c1YBqoMQ==

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Here is my prescription for a happy holiday if not a tolerable one…
Set an outcome to have fun and enjoy the holidays. 

 Another issue connected to taking care of yourself is setting boundaries:
 Boundary lesson: Say no when you can say no. it seems that so many people and companies cram into 24 days of December gatherings and parties. Be judicious about which ones you attend. 

People spend a lot of money…. Determine and manage a budget for spending. It is so easy to say, “Oh, I’ll deal with my credit cards next year.”  But next year is closer than you think and amassing a large debt can put you into high stress. You can do a conflict resolution with yourself to resolve the pull between what you want to spend and what would be prudent.

Big challenge dealing with family members
Ignoring them won’t necessarily make them disappear.  Here are some strategies I’ve used over the years

a.               Do anchoring and attach the person to something you love or a resource that gives you better state management and grace. You could even connect them to something you are thankful for. After all, being thankful for someone who helps you evolve is a plus. Morgan: connected concept.

b. Align an experience with this person with Perceptual Position Alignment. A powerful exercise that aligns your submodalities with a pattern that gives you the most flexibility.

 No politics – especially if you want to maintain subjective coherency. Or at least maintain amicability

Ask questions: If you are familiar with the Meta Model, you know that asking questions is a great form of rapport. Ask open-ended questions that show interest in someone’s life.

If you know there are adversarial family members, keep a low profile.

Match and pace, match and pace.

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Conflict is a part of life. But how we deal with it and resolve it is what helps us maintain harmony. NLP has an outstanding process to reduce or eliminate inner conflict at any logical level.

1.     Where does conflict occur?

Areas in which conflict manifests

Understanding conflicts of beliefs and values

There are many types of conflict. Conflicts of beliefs and values are about issues where compromise is not an option. They are conflicts based upon disagreement through which the parties involved perceive a threat to their needs, interests, or concerns.

Managing conflicts of beliefs and values

2.     How do you know you are dealing with a conflict?

3.     How do you start the resolution process? What is your outcome? Is it well-formed? Is it demonstrated in sensory experience?

4.     Tools to go beyond conflict: Perceptual position alignment, Anchoring, Conflict resolution on all logical levels,  Positive intention

5.  Going from conflict to Creativity: is a key to resolving a conflict.  

Conflict is not a bad thing: Finding creative ways to solve issues is the hallmark of a skillful negotiator.

Using conflict as a resource: conflict can be used to generate new ways to seeing things and doing things.  

6.   Exercise:

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Have you ever sat in a seminar or a talk about communication and heard the speaker use these statistics about communication?

·       7% are the words, 

·       38% is the way the words are said (para verbals) and 

·       55% of the communication is non-verbal  (body language)

These often yet misquoted, out-of-context figures came out of the work of Albert Mehrabian, specifically, “Silent Messages.” Beginning the in 1960’s Mehrabian, a Professor Emeritus of Psychology at UCLA,  has been known for his pioneering work in the field of nonverbal communication (body language). In the 1960s Professor Albert Mehrabian and colleagues at the University of California, Los Angeles (UCLA), conducted studies into human communication patterns. When their results were published in professional journals in 1967, they were widely circulated across mass media in abbreviated form. Because the figures were so easy to remember, most people forgot about what they really meant. Hence, the myth that communication is only 7 percent verbal and 93 percent non-verbal was born. And we have been suffering from it ever since.

The fact is Professor Mehrabian's research had nothing to do with giving speeches because it was based on the information that could be conveyed in a single word.

It is important to understand the context of Mehrabian findings.  At a minimum, the formula applies to communications of feelings and attitudes (like-dislike), not simple communication, ambiguity, or incongruence.

Here is the oversimplification of the true statistics:

·       7% of meaningin the words that are spoken. 

·       38% of meaning is paralinguistic (the way that the words are said). 

·       55% of meaning is in facial expression. 

Listen as Mehrabian's findings are explained, the studies that determined the findings, and the misquotations are debunked. The record is set straight!

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How can NLP address motivation? 

Motivation is the desire or willingness to do something. A major complaint of many clients is that they aren’t motivated. 

The Keys to getting yourself to do something can be addressed in a system using the model of NLP. 

These include

1.     Submodalities – compelling future; contrastive analysis

2.     Meta programs

3.     Beliefs

4.     Values

5.     Language

6.     Model operators

To name a few.
Here are some Motivation Presuppositions
1.     You inspire others, you motivate yourself. It is an inside job 

2.     An important premise: you are not unmotivated. To say I want motivation implies that I don’t have any. You demonstrated motivation by making the statement that I am not motivated. Saying I have something or don’t have something is digital. A unified field is holistic and analog.  

3.     If you have the desire (note definition), you are motivated. 

4.     Maybe you want to get yourself to improve on the timeliness of your execution. Then NLP can help.

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Safe to say most human problems stem from other humans. Lately, I’ve been coaching a number of people who are starting relationships or are reaching a place where it is obvious that something has to change.

 Here is a short list of relationship characteristics that I think need to be there for a lasting bond.

 1.     Do I feel safe? Does my partner feel safe?  Are you a safe person?

2.     Do I know what I want? And that doesn’t mean a huge 2-page list of criteria because no one exists like that. people will say that they want people of similar values; even people with the same values do very different behaviors.  

3.     Do I have fun? Or is it hard? Is it work? Are you always second-guessing? 

4.     Don’t be a therapist with your partner. 

5.     Learn the highly refined skill of going 2nd (or Other) position). Be able to really be in other person’s shoes and see it from their point of view. 

 6.     Avoid getting involved with people who lie, deceive, or do drugs or heavy alcohol. 1st, addicts only do 1st position. 

7.     Check your expectations at the door. I

 8.     Let them be their own person. Let them enjoy their passions as you do yours.  

9.     Remember it takes 90 days for the real person to emerge and the shadows.  Is there a give-and-take? Or does it seem one-sided? 

 10. Are you projecting? Seeing something in communication or behavior that isn’t there. 

 11. Do your own work. If there is a conflict or you don’t like something, NLP’ers have a lot of technology to change it in themselves: anchoring, conflict resolution, and reframing. 

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 NLP contains many powerful concepts and techniques that can be transformative on their own, but when utilized as an entire system, NLP can make change almost effortless and sustainable. When we try to change something about ourselves or our actions simply through willpower, we often find it difficult to create and maintain motivation, develop and follow a successful strategy, overcome setbacks and obstacles, align our beliefs, values, identity, and thinking processes with the change we want, and tap into resources we already have that will help us to make and maintain the desired change. Using NLP as a system gives us the ability to do those things and create a desired change more easily, quickly, and sustainably.

Key Discussion Concepts:

Intention(I think of this as well-formed "outcome light," because it hits the main points of a well-formed outcome. 

VAK Sensory Experience

Threshold

Bandura Curve

Identity

Beliefs

Meta Programs (Towards/Away, Procedures, Criteria)

SCORE (Possibly)

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This is a real treat! Stan B. Walters is our guest on this episode. Stan is known as “The Lie Guy®” and has appeared on ABC, CBS, CNN, Fox News, NBC, France Channel One, and Australia Today.  He was the host / technical adviser on National Geographic's “The Science of Interrogation.” He is a Certified Speaking Professional by the National Speakers Association. He has authored Principles of Kinesic Interview and Interrogation: 2nd Edition which has worldwide sales.  He has authored and co-authored numerous training materials, audio tapes, and pocket guides on Practical Kinesic Interview & Interrogation®.  His book The Truth About Lying: How To Spot A Lie and Protect Yourself From Deception is now being translated into 7 foreign languages and is now in it’s its 7th printing.  He has served as Subject Matter Expert on Interviews & Interrogation at Johns Hopkins University.  He has also participated as one of two primary researchers in deception research that were conducted at John Jay College.    The results of this study were presented at two American Psychological Association Conventions and have been published in scientific
https://thelieguy.com/stan-b-walters/stan-b-walters-the-lie-guy/

With 35 years of experience, his results speak for themselves:

• He prepares government, Intelligence & Military analysts, counter-terrorism specialists, and Special Forces for the task of getting accurate information that will save lives.
• Local law enforcement agencies use his principles to assist crime victims and reduce false confessions.
• Private corporations use him to educate their employees on proper interviewing techniques because bottom line – there is a cost to not knowing the truth.

Investigators become proficient at conducting professional and ethical interviews.     Use methods that:   Insure Ensure justice for victims, Protect the offenders’ rights, and deliver critical intelligence information that can save hundreds of lives!

What Stan does dovetails nicely into NLP calibration skills.

Here are some of the questions he answered:

1.     How good are we a spotting deception?

2.     Is body language really reliable for spotting deception?

3.     What are some of the biggest myths about reliable signs of deception?

4.     Are criminal investigators as good as they think they are at spotting liars?

5.     I understand you have been in 38 prisons.  What is that all about?!

6.     Who are some of the types of clients and agencies you have trained?

7.     How long have you been doing training, research, and consulting?

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Sometimes we have so much to do that the more we 'try' to get done, the less we actually do. We stop planning and jump from crisis to crisis, putting out fires, and never seem to accomplish anything. The feeling of overwhelm sets in and if left to itself will insure that the system will go into chaos. It is a very stressful place to be. You never seem to get ahead. Life becomes a decathlon, running and gunning, in an effort to beat the clock. Your aim becomes sloppy, you don’t hit as many targets, and you get tired. It is distressful. It is no longer fun.

James and Susan explore effective strategies to help gain control of life and business and get back on track.

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This is a 10-minute "short" on the possible reason some people snack unconsciously while stressing, concentrating, or creating something new. 

Watching my favorite genre of TV series, the detective show, I am reminded about the importance of evidence.  The seasoned detective uses a lot of intuition because they have seen it all before and they develop tacit knowledge of criminal patterns that play over and over again.  But when it comes to charging and convicting a criminal for a crime, evidence is the name of the game. 

 One of the keys to NLP and developing achievable outcomes is the “evidence procedure.”  

1.     So what is evidence procedure in NLP?  The observable evidence that a person uses to define whether or not a goal has been successfully achieved. What will be happening when you achieve your goal or outcome? This is demonstrated in sensory language: what will I see, hear and feel when I have what I want? It also indicates the Evidence Frame.  All outcomes and goals need evidence. Evidence helps you know where you are in the process. 

 2.     What is important about evidence? Without it, you have no idea if you are even going in the right direction. Evidence represents the path. It will determine the truth or validity of something, beliefs included. Is something worthy of attention. In fact, all beliefs are validated through evidence. 

 3.     In terms of the NLP outcome frame…. Other than assigning a value or purpose to your outcome, evidence is most important in guiding your way. It is one thing to set an outcome frame for something you want, it is another to pay attention to the evidence as you move toward your goal.

 4.     What do you ask yourself? Am I getting closer to my outcome or farther away? The only thing that will tell you is evidence. It comes down to “if what you are doing isn’t working, do something else.”  When someone is so focused on the goal, they fail to pay attention to the evidence around them that tells them to change tracks. Then they wonder why they hit a wall.  

 5.     Here is a checklist of things to do when you are in the process of getting something you want.
1.     Make sure your goals are well formed and demonstrated in sensory words (see, hear, feel).
2.     Have a clear evidence procedure of what is going to happen in sensory evidence that will indicate you are on the right track.
3.     Keep records (written preferred) of your progress
4.     Step back into the observer position to get a look overall at the landscape of your progress. (or through time). do consistently and often. 
5.     It is ok to look at what could go wrong. Having both move away and move toward evidence covers both bases. Just don’t focus on the ‘what could go wrong.’ 
6.     If something does go off the rails, look at it objectively. Can this ultimately lead you to where you want to go or do you need to adjust your methodology?
Obstacles can actually be useful in the right frame. That is how post-its came into being. 
7.     Make sure you are aiming for the right target. Doing your research is critical in achieving what you want – John Noe’s story of the indy 500 track.
8.     Time: sometimes our time frames are off. Even though goals are time specific, it is ok if you give yourself a little more time.
9.      Get feedback. And use an expert to help you. Parents and friends are well-meaning but not necessarily your best guides.
 Sometimes people get so focused on something that they wear blinders to what else is going on and never get the outcome because there was evidence that things weren’t working but ignored it or discounted it.  Evidence and feedback are critical components of achieving your ideal life.

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Although the end-of-year holidays have passed, it is always a good reminder the review how the NLP Presuppositions can make interactions with others easier.

Presuppositions, in general, act as guiding principles that are assumed as true for any model.  NLP, Neuro-Linguistics Programming is no exception.  To understand and engage the model of NLP, those 22 or so presuppositions must be accepted to make the model work.

This episode addresses, What are Presuppositions? Where did they come from (the history of NLP presuppositions)?  Epistemology, behavior presuppositions, choice presuppositions, and communication presuppositions.  The episode includes a short exercise.

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Episode addresses:
1.     What is difficult about making changes 

2.     How are beliefs important to making changes 

3.     What are some of the important tools for facilitating a change?    Verbal affirmations,  Mentors,  Systems, Timeline,  Beliefs to support 

4.     What is the timeline installation belief procedure and how does it work?

When we have a desired outcome or goal, we need a system of beliefs that will support us in getting it.  positive beliefs and affirmations support motivation and confidence to achieve our goals. Beliefs create self-fulfilling prophecies because they are self-organizing. Beliefs, therefore, support our goals and make them possible or not. It is necessary to have supporting beliefs to attain goals and outcomes. 

Remember the logical levels in NLP: beliefs are necessary to mobilize and trigger capabilities and behaviors. Limiting beliefs can stop us from using our capabilities and stop us from taking the required steps to reach our goals. 

Timelines are useful in establishing an outcome. It provides a physical path from where you are to where you want to go, assessing doubts and interferences.  

Using the BIP timeline can help you reach any goal by helping you draw from successes of your past to form the beliefs necessary to reach your goal.

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James and I talk about how he using his NLP skills in his new business.

He uses many more than three things, but here are his top three;

 Told from his point of view!

1. Rapport skills

2. The LAB Profile

3. State Management Skill

4. Honorable mention; The NLP Presuppositions.

Thank you, James!

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Kinesthetic anchoring, reframing, and conflict resolution are some of the NLP processes people can use for mental and emotional changes. There are many more but these are processes that people can learn how to use themselves and are simple change techniques. 

 It is most important to develop a wellformed outcome before using any process to resolve an issue.   An outcome is necessary for any change. The brain is directional. Tell the brain where you are going and what you want. It minimizes confusion.

The previously mentioned processes do different things and produce different types of change: 

a.     Anchoring – feeling changes – how do you want to feel

b.     Reframing – working with a part to change a behavior

c.     Conflict resolution – visual squash – used to reduce or eliminate a conflict at any logical level

Another important consideration is at what logical level the change needs to take place. There are natural hierarchies of classification of change according to Gregory Bateson. There is often confusion about the logical levels when considering a change. Rules that apply at one level don't necessarily apply to another. Changing something on a lower level could affect a higher level but changing something on a higher level will often change the lower levels to support the higher level change.

Here are some examples of how the logical levels get confused when changing something. 

 Anchoring – feeling change – when someone feels upset about something and they want to feel curious, resourceful, etc. a collapsed reality will give them choices in how to feel. BUT say a person doesn’t like something someone is doing. Carefully choosing the resource is important. If they feel bad and they want to feel good. They may be feeling good about something where that feeling is inappropriate or even less resourceful than the original feeling.  Ice cream versus broccoli is an example of this.  Negative anchoring – attaching a bad feeling to something . Sometimes this works and sometimes it backfires. 

Reframing – for behaviors – reframe the part that is doing the behavior you want to change.

Conflict resolution – make sure that both sides are on the same logical level: environment, behavior, capability, belief, identity, and spirit.

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This is an inspirational story of a  Master Practitioner of NLP who used NLP processes while undergoing cancer treatments. He mentions some of the processes in NLP he used, such as the Outcome Frame (sensory-based), anchoring, submodalities (pain management), the structure of questions, presuppositions, and beliefs (his and others). Other topics include 
1.     Beliefs and the Bandura curve – a.     Belief in treatment, b.     Belief in a practitioner,  c.     Rapport and trust. 

2.     Mental emotional vs. physical 

3.     Presuppositions engaged 

4.     Flexibility and attending to evidence – the medical model

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Julie Thurburn, as guest host, and Susan Stageman discuss visual rapport -- What are you wearing for the conversation you want to have? Julie is a Certified Image Consultant.  In a slightly different format, they talk about rapport from a different angle: how our appearance can make or break rapport from the outside to the internal feelings we have.

After Julie discusses why she got into Image Consulting and  the greatest challenges she solves for her clients, they discuss 

1.  Personal Style is about you – what works best for you. That’s colors, designs, garment details, etc. Being Trendy is about what others want you to wear. They choose the colors for you to buy that season, etc. 

2. Trendy is a very expensive wardrobe because you’re stuck in a cycle of pleasing people you don’t even know – and who don’t know you.  It’s not a personal look, it’s just buying clothes which must be replaced often (expensive) or prevent you from representing your best self (limiting your opportunities).

3. Why is it so hard to know what to wear for every occasion? Having rapport with yourself is key to having rapport with others when you are doubtful and having internal negative conversations you are out of rapport with yourself and difficult to get into rapport with others.

4. In part, because we often dress to please others and hope that the outfit is conveying the right message, with the ‘right message’ being the one you ‘hope’ others pick up on.  When you know what works for your shape and the impact colors have on the brain, you can more confidently choose the outfit that accurately conveys the message you want others to respond to.

5. Having a sense of style helps create rapport with others. Knowing the styles/colors that work best for you helps you represent yourself at a higher level than when you just buy something off a mannequin because someone else chooses for the mannequin but not necessarily for you. So when you know how to choose well for yourself you dress more authentically than when you dress like a mannequin. It can establish visual boundaries and lets others know what kind of conversations you want to have. 

5. The internal benefit of easily creating rapport with others is greater confidence in yourself because the results you want are easier to attain.

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Many parents ask me about NLP training or help with their child’s self-esteem.

This episode includes

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The Score is an approach to solving problems and getting outcomes developed by Robert Dilts and Todd Epstein in 1987 to describe the process they were intuitively using to define problems and design interventions.  They realized through teaching a series of seminars that they were systemically organizing the way they approach a problem differently than the advanced NLP students.

The SCORE stands for symptom, causes, outcomes, resources, and effect.  These are the minimum amount of information needed to be addressed by any process of change or healing.

 Basic S.C.O.R.E. Questions:

1.    What is the ‘symptom’ of this problem?

2.    What is the ‘cause’ of the symptom of this problem?

3.    What is the desired ‘outcome’ or goal?

4.    What would be the longer-term ‘effect’ of reaching that goal?

5.    What ‘resource’ would help address the cause?

6.    What ‘resource would help achieve the outcome?

The Score can be used in changework and coaching.

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Decision-making is a complex process – some processes are more complex than others.
How you arrive at a decision is a process of taking in information both externally and internally and then taking action. 

To double down is to take a further risk in a situation or passionately re-commit one's efforts to a cause or course of action.

Summary

Decision-making is a complex process that is affected by our past and what authorities we choose to use. Doubling down will follow decision-making in an attempt to correct course or to strengthen a position. Sometimes like digging a hole deeper in an attempt to get out of the hole.  It takes years for ‘science’ to catch up to its theories, which are not always accurate even though they seem to make sense. Our biases and our authorities corrupt the information we are receiving.Beliefs and meta-programs act like biases in choosing a course of actionUse your history of good decisions and base your decision on structure, not contentLook at multiple sources of information – recognize their biases also.

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In this episode, we talk about Permissive or Indirect Language or The Milton Model. Indirect language or permissive language it is called sometimes is vaguely worded communication designed to bypass the conscious mind and speak to the unconscious.

Phrases of permissive language or the Milton Model are often used to soften communication. Instead of using direct, authoritarian language, such as, "Do this report by Monday," the speaker might say, "Would it be possible to have this report to me by Monday."  The advantage of this type of communication is that is it more likely to maintain rapport, form symmetrical relationships rather than authoritarian ones, and lessen resistance on the part of the listener.

The discussion includes:
1.    What is permissive or indirect suggestions? 

2.    What is the difference between permissive language and direct language? 

3.    How do you use permissive suggestions? 

4.    Is permissive language manipulative?

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Guest host, Brad Costanzo, and Susan Stageman talk about the Disney Strategy. The brilliance of Disney comes out in this strategy he used to build an entertainment empire during the depression. We talk about what it is, how to use it. Your inner critic has a job to do. Give it the right job.  When you organize your planning around the Dream, the Plan, and the Critic, your goals are so much easier to reach. Brad talks about how he has used this with his clients

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Susan and Guest Host, James Lusk, explore the Meta Model, Process-Oriented Questions.
What is the Meta Model? We review the Meta Model and its categories: deletions, generalizations, and distortions.  How do the language patterns of the Meta Model relate to our mental maps? Finally, James talks about some of his outstanding applications of the Meta Model and its importance in communication.

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Many people think they know what they want but haven’t taken the time to discover what they are asking for.  It is easy to say, I want to be a great leader or business person or salesperson or wife, husband, chef, manager, etc. but do not have criteria or even what values or beliefs or behaviors a leader, etc. would have or what they would demonstrate to be a good leader, etc. Here is a shortlist of 10 things that are necessary to be effective at a leadership level. 

1.       Be an excellent communicator – which means ask for clarification, command respect, add value to people
2.       Know the rules and have clear boundaries – avoid bad-mouthing people you know. Have a clear idea of how to be and how to do it.
3.       Readers – in other words, read, read, read.  A lot of great ideas come from books written by people who have blazed a trail.  You still have the ability to make what you learn to fit your style.
4.       Problem solvers – problems are challenges to learn and grow.  Using creativity and intuition to get answers,  try different ideas and methods
5.       Resourceful – they have internal resources, such as compassion, intuition, choice, flexibility, perception, listening skills, clear boundaries, intelligence, effective emotional state management, clear goals, creativity, balance, perspective
6.       Coachable and trainable – leaders are open to learning new things, new ideas, new ways of doing things.  They accept challenges in a positive light.
7.       Self Mastery – they believe that the way to lead others is to be able to lead yourself. To be able to lead yourself, you must master yourself, know your inner world, what your values are, what motivates you, what inspires you.
8.       Visionaries – they must be able to see the big picture, step back and look at things from a variety of perspectives, see beyond where they are now, beyond convention, and persuade others to engage.  See something that no one else sees. 
9.      Emotional Intelligence - the ability to identify and manage their own emotions and the emotions of others. 
10.   Trustworthy – in other words, you can count on them to do what they say, say what they do, and keep you informed.

Some of these overlap but for certain, a powerful list from which to start your own journey.  The ability to lead oneself and manage oneself is a hallmark of effective leadership.  Effective leadership involves being and doing qualities of people, not just behavior (doing).

Anyone who wants to achieve something in their life needs to be self-aware. Without self-awareness, you are clueless about why something may or may not be working. With self-awareness, a person tends to have more empathy and compassion. Where does your journey begin?

Here is one of my favorite quotes about leaders:

 Genuine leaders, such as Abraham Lincoln, are not only instruments of change, they are catalysts for change... Lincoln's obsessive quest for results tended to create a climate for risk-taking and innovation.  Inevitably there were failures, but Lincoln had great tolerance for failure because he knew that if his generals were not making mistakes they were not moving... The president viewed the failures of his generals as mistakes, learning events, or steps in the right direction... An often overlooked component of leadership is this ability to learn from people and experiences, from successes and failures.  The best leaders never stop learning. Lincoln on Leadership,by Donald T. Phillips

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Part 1 of Sleight of Mouth Patterns is Episode #51.

In episode # 51 we did SOM patterns REDEFINE, COUNTER EXAMPLE, HIERARCHY OF CRITERIA, AND INTENTION.

In this episode we are going to try to finish the patterns.

CHUNK DOWN, CHUNK UP,  APPLY TO SELF, REALITY STRATEGY, MODEL OF THE WORLD, ANOTHER OUTCOME, CHANGE FRAME SIZE
 

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Time is an elusive concept. Yes, Time is a concept. It doesn't exist the way we think it does. We can keep track of time on a clock. Because of that people tend to quantify time, having too much time on their hands or too little time. We have dozens of linguistic metaphors around time, i.e. Time flies or Time is money or you are running out of time or he is living on borrowed time.  From an NLP point of view, the concept of time is in our heads. How we organized time in our head determines how much we get done, how we organize tasks, how we perceive events. In this podcast, we explore how the organization of time can affect how much we get done. If you want "more time", listen up! By the way, there is no such thing as Time Management. It is more accurately termed Activity Management.

[Note: the completion of Sleight of Mouth Patterns will be in Episode #53]

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In 1980, Robert Dilts modeled the patterns of such esteemed communicators as Abraham Lincoln, Gandhi, Milton Erickson, Plato, and Socrates (to name a few.)  These individuals were superb at influencing belief systems and effectively persuading with these quick verbal reframes. Dilts called these language patterns Sleight of Mouth, named after sleight of hand from artful and crafty card magicians. These patterns have a magical quality when used and can produce dramatic shifts in perception.

 Sleight of Mouth is a system of language patterns for persuasion and conversational belief change.  They set off a chain reaction to unravel beliefs and help the listener shift perspectives. They are verbal reframes that influence beliefs and the mental maps they come from. There are approximately 14 patterns.

For the NLP student, Purpose of Sleight of Mouth Patterns: 

 Shift or reframe the various elements of a belief which make up the meaning or Cause-Effect of the beliefs to widen and enrich a person’s map of the world. The outcome is to open the belief to doubt and open the belief to something more empowering.

 What are some examples?

 REDEFINE:

 What other meaning could this have? What is another word for one of the words used in the belief statement that means something similar but has more positive implications?

Pattern of Speech:It’s not that I am (you are)………….. It’s that …………………. or  It means…

COUNTEREXAMPLE:

Finding an example that does not fit the relationship defined by the belief. What is an example or experience that is an exception to the rule defined by the belief?

Pattern of Speech:Haven’t there been times… or Can you think of other ways…. or It is hard for me to find/think… or It is difficult for me to find/think….

HIERARCHY OF CRITERIA:

What are the higher criteria?  Apply the higher criteria to the current statement. What is a criterion that is potentially more important than those addressed by the belief that has not yet been considered?

Pattern of Speech:Which do you think is more important……..? or ….more important….

More episodes on Sleight of Mouth to come.

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 Forgiveness is an often misunderstood concept. You can use NLP to help yourself truly let go of things that you cannot change. 

 In the first segment, we talk about what is misunderstood about forgiveness. People oftentimes think that forgiving someone for what they did is condoning it. It is not.

Learn what the difference is between condoning and letting go of our expectations.

NLP has several forgiveness processes that can help a person free themselves from the binds of resentment and anger that come from not forgiving someone. This frees up energy to be spent on experiences that you can change.

 Learn how one of these processes works and be free from someone or something renting space in your mind. 

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Significant Patterns in NLP for harmonious relationships:

Unless you happen to find your soul mate (what is that mean anyway?) you are probably going to have ups and downs in your relationships. And even soul mates aren’t perfect.

NLP offers effective processes for keeping you and your partner or family member, boss, employee, etc. on the right track. 

 What are some of the processes in NLP that help people navigate the ups and downs of relationships?

 What are the most significant skills and processes in NLP to help with good relationships?

 Rapport, 2nd position, Releasing Emotional Enmeshment, active listening, anchoring, forgiveness, outcomes, meta-model, understanding maps of perception

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In EP 42 we talk about – How come I am not doing the things I really want to do? 

In that episode we talked about some things that stop us:

1.    Modal operators: must, have to, want, need, should
 2.    Submodality maps
 3.   Don't know how or missing information
 4.    Lateral or mismatched criteria
 5.    Values
 6.    Confusion with goals and tasks

 In today’s episode, we are going to continue adding to the list and then talk about how to use a basic swish to change triggers.

 What are triggers (anchors)? 

We see, hear or feel something that triggers us into behavior or feeling. We see a dog or cat and we have warm feelings, or a loved one’s face, or cop sitting on the side of the road. Our reaction to these things and many others is automatic.  Or we hear something – a song, or jingle, and we remember someone, a certain time in our life or a product. We hear train whistles or boat horns, ocean waves and we are transported to another time and place.  Or a siren, etc. Or we feel velvet or a pet’s fur, or the silky feel of a child’s hair, or sandpaper, or a pat on the back. Crisp sheets in the summer or gentle breeze on our face. We also taste and smell things that we have an immediate response to.  

What are some more things that stop us from doing what we want to do?

So how would I use new triggers to change my behaviors – if I am capable and deserve it, it is worthwhile but I seem to be running on automatic?

The Basic Swish works on removing triggers that steer us in other directions..

You can learn how to adjust your pictures in your head to encourage behaviors and discourage others. If I want to look at my phone when I need to be doing something else, I push the mental picture of my phone away from me, make it dark and small so I can’t see it. then make a picture of me doing what I want to do.

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When many people start out doing something new, they ask for confidence to do it. They are wanting to motivate themselves to do something new. What makes people think they can be confident doing something they have never done or done enough to get good at it.  The episode discusses the Bandura Curve (the study of performance versus expectation) and how we often compare our performance to our expectations rather than where we started.
We learn how to do something and get good at it through practice and learning. Competence comes from practice. Then confidence builds from that. NLP has numerous processes that can help us with self-assurance when learning how to do something. Self-assurance is what we need to ask for!

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A part is a metaphor that can be thought of as a collection of beliefs, ideas, abilities, and states that have less connection with other states. You could think of them as subsystems that operate in people more or less independently of the whole or other subsystems. For example, a person may think of themselves as confident but in one area have a part of them that is doubtful of their abilities. A part usually represents a behavior, idea, or belief that can be separated out from the whole, as in …” a part of me wants…”  Satir used ‘parts to describe various aspects of self. Parts often make themselves present when we have a conflict. This concept is used in reframing and gestalt therapy.

We become aware of parts when they behave or think in a way that is adversarial or in opposition to what we want. I’ve heard people refer to these parts as ‘negative’.  By giving parts new choices and allowing them to continue their jobs, parts can be transforming from being “against you” to helping you accomplish exactly what you want. By showing parts respect for the job they are doing, they can easily turn from doing something you don’t want to do to doing something you want to do. It is always important to respect parts. The cool thing is we never get rid of a part.  We give it choices that are more conducive to a happy healthy system.  A six-step reframe is a process that negotiates with parts. After an outcome is established, the part can be given additional choices that are at least as effective as the present choice that will continually enable the part to do its job – accomplish its intention. Parts become your ally and friend. It is happy because it is getting what it wants and you are happy because you are getting what you want. 

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 Why do people ask questions? To get information. Have you ever left a situation thinking, I wished I had asked more questions? Questions are a valuable part of conversations and communication in general. Yet, most training will focus on using the right words and listening rather than asking good questions. The conversation, meeting, or presentation direction depends on the questions asked and the information gleaned from those questions.  Ask questions to get high-quality information or useless information. It depends on the asker and the structure of the questions.   
 
What do questions do for us? To Set a direction.

Questions are tools that chunk information into smaller or bigger pieces. 

For example, “Think of a time when you feel fascinated” creates a direction that chunks out that set of experiences – fascinated and says, “This is what we’re going to do – select this.” 

"Think of an extremely intense example” decreases the number of examples the person can select from.  

 “Think of the time when you felt the most fascinated” represents the smallest set from which to select an example.

Is there a formula for asking a good question? The structure of a good question.

 The art of asking a question in NLP enables a person to ask a question that you know the answer to and lead the listener in a certain direction.  

There is a very thin line between elicitation and installation.

 What is the meta-model in NLP? Designed to help a person understand the linguistic deletions, generalizations, and distortions. The Meta-Model is designed to obtain high-quality information in a short amount of time.

 The Meta Model:

To improve communication ability, a key factor is listening and then clarifying what the other person means and avoiding assigning your subjective meaning based on your own experience.  It allows you to clarify assumptions quickly and precisely. 

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Flow is a powerful concept for aligning yourself, life, and values to create serendipity. Serendipity is the process by which things happen - synchronistic events where things come together as if by magic.  This concept was originally put forth by  Mihaly Csikszentmihalyi in his book,Flow: the psychology of optimal experience. NLP helps a person to enter a state of flow more easily by aligning their thoughts, beliefs, outcomes, and values with what they want. 

Flow means to create harmony. It comes from having your outcomes aligned with your values and integrity. When life gets too hard and things don't seem to happen, often it is because we are trying to make something work that is misaligned or not clearly thought through. Sometimes a person is fighting against events in their environment that they cannot control. Sometimes stress gets the better of a person and they look at things negatively. 

Flow is a valuable concept for any NLP student. 

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Indecisiveness is something that seems to plague a lot of people. It can be appreciated because it has a positive intent. I say this because being indecisive is a strategy unto itself. How do you decide to be indecisive? Well, you have to decide not to decide. It’s the same as no response is a response. You are making a decision not to make a decision.

This episode explores strategies for deciding when indecision takes over. What causes indecisiveness? What are some of the problems it causes? What stops us from making decisions. What are some steps to getting to a good decision? What are four things you need to make good decisions, and what is the formula for making good decisions? What is the role of intuition?

All of it involves clarity at each level.

VISION

Your highest level is Vision – What is your overall vision for your life? How do you see yourself spending your days?  In other words, what do you value; teaching, working with people, working with machines, travel, exploration, discovery, adventure, etc.?

OUTCOMES

Next, how can that Vision be met? These are your possible Outcomes. Do you want to have a career, a hobby, a family, be a homemaker? Your outcomes could be met through a certain type of career (teaching, financial planning, artist, trainer, business coach, travel agent, etc.)

CRITERIA

When you have your vision and possible outcomes, decide what the criteria are in the outcomes. What is important to you about something?

For example, if a person's criteria are working with people, being independent, making over $100,000 a year, having balance, and maintaining their health, they want an outcome that will fit those criteria. You might not be suited to running your own business because you need structure. Where can you get your other criteria met to get what you want and still get the structure? Also, if something does not meet a criterion, you say NO! Other opportunities will come along. 

INFORMATION

Once you have your criteria, outcome, and vision, now make certain you have enough information to decide.  Even your intuition will work better with more information.

Speaking of intuition….if something nags you about it. PAY ATTENTION. A negative pervasive feeling is also information and needs to be checked out by gathering more information. If you can’t get more information, move on.

The other factor worth mentioning here is timing. Sometimes it’s not that you need to decide between either/or but when. Sometimes choices can be ordered on a timeline to contribute to a progression of accomplishments, each step of the development for the next step. Do I go for the dream job, or do I take this consulting job for 4 months? Do the consulting job while looking for a dream job. They aren’t mutually exclusive. They can both be a part of a larger vision.

The formula for decisiveness.

·         Be very clear on your overall vision

·         Be clear about the outcomes that would give you the vision

·         Be concise about your criteria that will meet those outcomes. 

·         Then gather enough information to make the decision intelligent. 

The person who successfully flies by the seat of their pants has taken flying lessons.

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What are some of the things we put off doing, don’t do, think about doing but don’t do even though we know how to do them?

It can be as simple as reading a book, fixing something in your house, taking a class, returning that shirt. or changing the oil in your car. This isn’t even taking into consideration big things: moving, changing jobs, changing careers, starting a business.

It is frustrating when we have ideas and tasks we want to do but don’t seem to make yourself do them. It seems so simple. What stops us? 

1.    Modal operators: must, have to, want, need, should
2.    Submodality maps
3.   Don't know how or missing information
4.    Lateral or mismatched criteria
5.    Values
6.    Confusion with goals and tasks
7.    Viewed as not fun or significant 

This episode discusses strategies to get yourself going and where to start.

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We live in a world with words surrounding us like we are fish in the water. We are aware of words but not necessarily conscious of their meaning or how they affect others. This episode is about the power of language. Words inform, and they also influence. The study of NLP is about how language affects our emotions and, therefore, our nervous system. Words subtly influence how to think about something without us ever knowing that it does. When we listen to a description of an experience or person and find ourselves having an emotional response, it is usually due to the words to make that description. This episode explores the nature of language and how we are manipulated into thinking a certain way about something by the adjectives and adverbs used to describe it.  If you like to do your own thinking, you will enjoy exploring the topic in this episode.

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In our 40th episode, we discuss for each pattern, what it means to exhibit a certain pattern, how to determine a pattern and the influencing language for each pattern. We repeat working organization, the patterns of how people sort their world - people, place, thing, activity, or information.  At work, if a person is a high people-sort, yet they are in a job that centers mostly around processes and information, they will not be productive. Every job has a profile, having the right person to fit the profile will ensure that work gets completed and the person is happy in the job. The same goes for Self/Other, and Rule Structure. Self/Other is a pattern that helps people determine where a person puts their attention - on themselves or on themselves. This pattern distinguishes between those people who give and respond to feedback that lets them know how the conversation is going. The Rule Structure pattern has 4 categories: my/my, my/./ no/my, and my/your. Helps determine what rule structure a person uses and whether they will be suited for a certain type of work. And finally, the Convincer Channel and Mode. This is how a person is convinced - either see, hear, read, do - and what mode they use to be convinced - number of times, over time, consistently (never quite convinced) or automatic.

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We visit Working Organization (primary focus) again (People, Place, Activity, Thing, Information; see EP #38) and Working Scope: General or Specific. Since Working Organization is explained in EP #38, we go to General or Specific. General or Specific whether a person likes the big picture or overall design of something or if they want the details. This pattern is important when it comes to communication in general. A "general person" likes summaries and overviews but does not like to get mired in details. The "specific person" likes details and finds the general communication random and hard to understand. A "general" can understand 'general' or 'specific'. The "specific" understands specific only. The General pattern is the absence of the Specific pattern. The hallmark of the Specific pattern is use of proper names, adjectives, adverbs, sequences, and modifiers. There is a pattern that features both General and Specific. This person can see the vision for the whole project and attend to any level of the projects as well.

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This episode continues our journey through the Meta Programs (LAB Profile). We discuss a person's working style - how a person does their best: do they like to work alone, with others around them, or work in a true team. With many people working from home these days this is useful information to help them discover why they are continuing to keep their productivity up or why they have trouble being motivated. Another pattern is the Working Organization: where does a person put their attention - on People, Place, Thing (Task or Process), Information, Activity, Money, or Time. Our third pattern is about stress response; how do we react to normal stress: Thinking (first responder-like), Choice (go into emotion and then come out), or Feeling (go into emotion and stay there).  In the world of business, these patterns are important because getting the right person in the right job maximizes the productivity and happiness of the individual as well as the company.  If you like to work around people with your own responsibilities, working by yourself will reduce your productivity. If you like to work alone and are forced to work around others, your productivity will go down. If you like shared responsibility (the true team), you will have a difficult time carrying parts of projects by yourself. By the way, Americans, in general, are not good with true teams. The majority of workers in the U.S. are proximity workers - love to work around others and have their own responsibilities.  Knowing how you work and the situations that make you the happiest will enhance your working life and your income.

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In this episode, we continue exploring the sorting patterns of humans to determine where our motivation comes from, our motivation reason, and motivation decision. Each of these patterns determines whether we store our standards inside of us or outside, whether we like to follow set procedures or like generating alternatives and how long we will go before a significant change in a particular context. These are important traits when it comes to how we communicate and influence someone, whether we are competent in accomplishing specific tasks or reaching goals, learning, or whether a particular job is right for us.

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In this episode, we discuss the nature and effects the coronavirus is having on on us all. Regardless of what you're situation may be, stressed or not, you are having to deal with the impact COVID-19 is having. The underlying truth is that like any negative experience, there is a structure and a method to effectively navigate it. We provide some NLP tools and logic to help you get through the current state of affairs. 

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In this episode, we talk about two Meta Programs that describe why we do what we do. The pattern identified as level of activity is all about when a person is proactive or reactive. Another way to think about level of activity is when we initiate or wait. The other pattern that we discuss is motivation direction and this refers to move away from or move toward. In other words, motivation direction refers to when we move toward a goal or away from a problem, toward pleasure or away from pain. Tune into this episode to learn how to identify these patterns and what implications they have on our behaviors.

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In this episode, we work to explain what Meta Programs are in terms of NLP and the subconscious mind. Meta programs are the deeply rooted neurological processes that manage and direct other mental processes. What we pay attention to, how we feel about money, and how we respond to change all stem from our subconscious programming. This is the first in a series of episodes in which we will unpack these programs and their implications.

In this episode, we work to define sensory acuity and deliver practical methods to employ it into your communication skills. Sensory acuity boils down to how well you use your five senses (VAKOG) to observe other people with curiosity instead of judgment. In NLP, sensory acuity refers to using our senses to make accurate observations about ourselves and others.

For more awesome info about NLP or to work with Susan directly please visit her website www.nlptrainingconcepts.com

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In this episode, Susan explains what submodalities are in terms of your brain's operating system and how you can use them to incite change in our behavior. Humans are meaning-making machines and we anchor pictures, sounds, feelings, and words to our thoughts. Tune in to find out how this affects how we feel about what has happened and what we're going to do about it.

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In this episode, we cover what Neuro-Linguistic Programming is, what training can do for you, and the difference between online and live classroom education in NLP. Susan and James both have their own experiences with online training and share them along with a solution for those who have only taken classes on the internet.

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In this episode, we breakdown the NLP six-step reframing process with a live demonstration. The six-step reframe process helps people to eliminate or change unwanted behaviors. Over the years, the six-step reframe process has been used by therapists all over the globe to rapidly change negative behaviors.

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In this episode, we discuss metaphors for cause and effect. There is a distinction between correlation and cause and effect situations. There are times when finding the meaning in events can serve us and other times it can hold us back. The truth is our belief about the meaning behind an experience can often be elusive.

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Get ready for 2020! In this episode, we talk about not only how to set goals but how to INSTALL them so they just happen. No, it is not magical thinking or wishful thinking or visualization. There are certain ways to tell your mind that this is what you want. What has to happen for your mind to understand what you want? Certain key factors must be met in order to have the right formula. Set your goals to align with certain key factors and then create the pattern of thinking that will manifest them. It isn’t magic but it sometimes seems that way.

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In this episode, we discuss the significant role beliefs play in our financial success. We all have deep beliefs and values that are often beyond our awareness and affect our relationship with money. We can take measures to identify both the beliefs that limit and empower us in regards to money. Only when we've identified the limiting money beliefs can we truly begin to work on them.

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In this episode, we decided to break away from the conventional NLP processes and provide a little help to the holiday season. This time of the year can be filled with mixed experiences, ranging from joyful to stressful. The great news is many NLP tools can be beneficial for us in this festive time of the year.

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In this episode, we discuss how you can access behavioral resources with tools found in NLP. Often when we feel stuck or overly stressed, it is due to our perspectives and internal states. NLP has a number of tools we can use to overcome these limiting states and generate behaviors to overcome adversity.

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In this episode, we discuss how people tend to think of trauma emulating from large traumatic events, but in reality, a traumatic event could be as small as your brother eating all of your Halloween candy. We will also explain how these events lead to limiting beliefs and what NLP can do about it.

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In this episode, we dive into how the beliefs we hold have a tremendous effect on our lives. Many of the experiences we have early on in life tend to solidify themselves into generalizations we believe to be true about the world. More often than not, these deeply hidden generalizations are keeping us from the life we want. 

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In this episode, we breakdown what it takes to be a Master Calibrator. Calibration in NLP is the ability to observe the full measure of communication in others. Calibration typically involves taking notice of verbal and non-verbal cues. Listen in to this show if you want to learn what it takes to build exceptional calibration skills.

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NLP has a set of presupposed principles that must be observed in order for NLP itself to be a working model in the pursuit of enhancing our human experience. We have spent a series of podcast episodes diving into these NLP presuppositions. In this episode, we explain how powerful the presuppositions surrounding communication can be in our lives. 

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In this episode, we are uncovering the NLP presuppositions that support change. The fact is we all go through change, whether it be on purpose in the form of a goal or when we change inadvertently. NLP had defined a set of principles that promote positive and long-lasting change. Be sure to tune in to this show so you can get a better understanding of these transformational NLP presuppositions.

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In this episode, we discuss the NLP presuppositions that revolve around behavior. NLP presuppositions are assumed truths if NLP itself is to be a working model. The NLP presuppositions are powerfull and effective words to live by. Listen in to learn more about the behavioral-based presuppositions defined by NLP.

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It's here folks! The most profound NLP presupposition is finally the topic of discussion on The Brain Language Podcast. The map is not the territory is the foundational belief of which NLP principles and process are built upon. This presupposition has a slew of implications about how our minds operate within the world that opens up unlimited potential for personal growth. Tune in to get an enhanced comprehension of this wonderful topic.

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In this episode, we work to explain the structure of language and communication. Our communication typically has a surface and deeper meaning that is made up of linguistic presuppositions. Often, the nature of assumptions and inferences we make can lead to miscommunications and negative experiences. When we understand the meta model of language we can then improve how we communicate. This topic is one of the more complex studied within NLP and this episode is a great ice breaker into the study of language.

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In this episode, we discuss how the use of language can lead to misunderstandings and what we can do about to improve it. Communication tends to be a poor form of communication because it is secondary to our behaviors. Ambiguity can kill a conversation, tune in to learn how to eliminate confusion and enhance your communications with others.

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In this episode, we explain the representational systems defined in NLP. We use words as symbols to represent the experience we perceive via our five senses. The words we lean on to describe our experience play a huge role in our understanding and communication. Be sure to listen in on this show to get a better idea of how you can benefit from understanding your representational systems better!

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In this episode, we bring on Jason Botts as our first guest to be interviewed on the show. Jason is a former 15 year MLB Pro turned mindset coach who focuses on helping athletes enhance their inner game. He is a Master Practitioner graduate of NLP Training Concepts and has worked with Susan to hone his skills as a human performance coach. Join us as we explore Jason's approach to helping the mindset of young athletes.

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In this episode, we dive into the NLP concept of Perceptual Positions. By now, you've likely heard the expression, “to walk a mile in the other person's shoes?” Well, that’s what perceptual positions is in NLP plus so much more. Seeing, hearing, and feeling the perspective of others has a structure. Listen in to better understand perceptual positions and how applying this process can dramatically improve your communication.

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In this episode, we visit another Meta Program that is known in NLP as Options and Procedures. We all have patterns of language and behavior that we subconsciously use to navigate the world. While they are contextual and vary from person to person, we tend to gravitate towards having choices or following guidelines. Listen in as we discuss the characteristics of both patterns.

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In this episode, we dive into the language and behavior patterns of motivation. When it comes to our Meta Programs, or subconscious patterns, we either move away from pain or toward pleasure when in regard to pursuing a goal. We dissect all of the traits and implications that surround both of these patterns.

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In this episode, we discuss what success means in the context of life and how we can create our successes. Success is an incredibly ambiguous term, and its meaning varies depending on so many factors. One thing is for sure; we are all on a personal journey and are fully capable of creating success for ourselves.

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In this episode, we address the question of why don't people change. While there are many different reasons people refrain from change, there are some universal characteristics. We discuss the motivations behind avoiding change and the nature of change itself. 

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In this episode, we talk about what it takes to obtain more control over your own mind. Our brain is the most powerful tool on the planet. The mind is much like a garden in that it can reap us beauty and benefit. But, similarly to a garden, if left unkept it will grow weeds and produce more problems than anything else. Tune in if you'd like to learn some of the tools NLP provides in growing your mind garden.

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In this episode, we discuss what causes us to keep doing the same thing even though it doesn’t work. It has been said that the definition of insanity is to repeat the same thing over and over and expect different results. NLP offers some insight into why we do this and practical solutions for change.

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In this episode we discuss rapport and how it is the foundation of powerful communication. Rapport with ourselves and others is a precursor to success and gives you the ability to navigate this world with greater ease. The quality of our communication has a direct effect on the quality of our lives. If you want to improve relationships in either the personal or professional climate, tune in to this episode to get some useful tools to do just that.

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This episode is actually about miscommunications. We breakdown how mishaps in communication with others often cause us to think that people are idiots. While this may be true in some cases, more often than not people are not idiots and there is merely a miscommunication taking place. We dissect the nature of miscommunication and what may cause it. 

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In this episode we discuss how boundaries have an effect on our lives. Everyone talks about boundaries; almost no one tells you what they are, how to set them, what to do if someone violates them. Setting strong boundaries will help you stand up for yourself, stop agreeing to do things you really don't want to do, stop being so sensitive and reactive, and start feeling less guilty about putting your own needs first. It's a part of the process of defining yourself and what is acceptable to you. 

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In this episode of The Brain Language Podcast, we explain the power in having a Well-Formed Outcome. The Well-Formed Outcome is one of the organizing principles of NLP. Defining your outcome in terms of the way you would like to see things happen will increase the potential of it becoming a reality.  In order to apply the NLP model, a person must first have an outcome. Knowing your outcome is the best place to start when you want to make a change. 

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This episode of The Brain Language Podcast  is all about Neuro-Linguistic Programming. "What is NLP?" is too common of a question these days. One reason for that is probably because the answer is as deep as a well. NLP is a very expansive topic that genuinely cannot be covered in one episode. Which is precisely why we want to do an NLP themed podcast. This is just the tip of the iceberg; stay tuned to learn what NLP can do for you!

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In this episode Susan Stageman and James Lusk introduce themselves and the show. Susan is the President and Principal Trainer of NLP Training Concepts and is Certified through the Society of Neurolinguistic Programming. She has been teaching NLP skills to small business owners, project managers, entrepreneurs and professionals since 1989. James is Susan's eager young padawan who wants to follow in her footsteps in helping people improve their lives with NLP. They hope to introduce golden nuggets of NLP knowledge in their show The Brain Language Podcast.

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