Podcasts by Category
The Medical Advantage podcast is where you can hear healthcare professionals, expert consultants, and industry thought leaders discuss the exciting new ideas and technologies that are changing the business of healthcare. Tune in each episode as we hear from some of the most innovative minds in medicine about the future of healthcare – and how your organization can stay profitable, efficient, and on top of industry best practices. Produced by Medical Advantage, a TDC Group Company www.medicaladvantage.com
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- 50 - Ep. 50 ''Best of" Online Reputation Management & The Power of Positive Patient Sentiment
Online Reputation Management & The Power of Positive Patient Sentiment is one of our most downloaded episodes. In case you missed it, we are running it once more.
You have no control over what patients say about your medical practice online, but the influence of ratings and reviews is simply too powerful to ignore. With the overwhelming majority of patients using online reviews to choose one practice over another, online reputation is not something you can afford to be passive about.Instilling healthcare consumer confidence is perhaps the most significant way online ratings and reviews impact medical care – patients want to know they will be in good hands and the comfort of knowing what to expect on their care journey. Patient feedback lets a practice know what they are doing well and where they need to improve with patient care.
In this episode of the Medical Advantage podcast, Bill Riley, Vice President of Marketing, and Rebekah Duke, Senior Copywriter (both of Medical Advantage) sit down to talk about how to harness the power of positive patient sentiment. This program unveils the true power of online ratings and reviews management and what you can do to proactively manage your online reputation.
This is the latest episode in the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more visit www.medicaladvantage.com.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 14 Feb 2024 - 19min - 49 - Ep. 49 "Best of " Recruiting Physician Leadership for Health System Success
Recruiting Physician Leadership for Health System Success is one of our most downloaded episodes. In case you missed it, we are running it once more.
When it comes to big organizational changes, consulting with physician leaders is a critical factor for short-term and long-term success. “I have seen physician engagement serve as an essential ingredient for any major initiative that's being developed and ultimately implemented by a health system,” says Medical Advantage Executive Consultant Monty Pate, our guest for this episode.Every decision is consequential to the success of a health system. When project managers or private equity firms move ahead without input from physician leaders, they lack key information to make the best-informed decisions. Enlisting physician leadership is a beneficial change agent for the direction of major change.
When should you approach physicians for insights? Which physicians should you approach and how should you approach them? In this episode of the Medical Advantage Podcast hosted by Technology Consultant Celina DeFigueiredo-Dusseau, we answer all these questions andprovide guidance on how to navigate this invaluable relationship with physician leadership.
Monty Pate covers the intricacies and best practices regarding this cooperative relationship, plus real-world examples of the effectiveness of physician leadership.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 17 Jan 2024 - 21min - 48 - Ep. 48 Healthcare Consultants’ Recap of 2023: What Happened & What it Means for You
How was your 2023? In healthcare, it seems that no matter how "prepared" you are on your first day back from the holiday break in January, plenty of surprises lie ahead to keep you on your toes.
Join us for a “watercooler” conversation recapping the year from the perspective of healthcare consultants. You may find that what they share resonates with your own industry experience. See the healthcare milestones of the year 2023 through the eyes of optimization manager Nancy Nelson, executive consultant Michael Justice, and manager Sarah Saj - all of whom help medical organizations respond to major changes and challenges through all seasons.
Topics covered in this episode (hosted by Rebekah Duke) are:
Automation of many core processes through artificial intelligence (AI) Patient satisfaction measures to cope with increased competition Status report of how healthcare is faring during COVID recovery The need to shift back to monitoring care quality measures as the COVID recovery continues (and why many practices could incur penalties if they don't get back on track) Private Equity turning its attention to operations performance Telehealth and why payers are throttling who can practice virtually Digital marketing as an increasingly popular solution to major challenges in the healthcare business Prioritizing of patient engagement and what tools will make it workAnd as a bonus, hear stories of notable challenges for our healthcare consultants, and what available solutions helped healthcare clients conquer obstacles.
From all of us at Medical Advantage, we wish you a wonderful holiday season and a prosperous 2024.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Tue, 12 Dec 2023 - 17min - 47 - Ep. 47: What's New With eCW: 2023 Conference in Nashville Takeaways
Want to get caught up on what you missed at the 2023 eClinicalWorks Conference? Join host Rebekah Duke, along with our attendees for a lively recap of the conference and what exciting new AI enhancements were presented.
Once again, Medical Advantage sent a team of consultants to the annual eClinicalWorks conference. This year, it was held in Nashville, TN from October 20-22. Our team, including Business Development Consultant Bailey Sutherland, and Optimization Consultants Bonnie Rapchak and Jordin Crystal, were busy gathering everything they need to know about eCW's new features and enhancements for V12, with a special focus on the use of AI technology to make healthcare work easier. They share their takeaways in this podcast episode, so tune in to hear all about it.
What can we expect from the rollout of V12 starting from December 15th? How will these updated features and enhancements impact our day-to-day operations and the patient experience? We answer all these questions (and more) in our roundtable debrief, covering the highlights of the conference including what's new with Prisma, eClinicalTouch, RTBC/PA, EBO, and more!Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 22 Nov 2023 - 30min - 46 - Ep. 46: Coping with Super User Turnover
Super users integrate into so many aspects of day-to-day operations. You may not realize the extent of their impact until you need to replace one. They are the ultimate problem-solvers, managing EHR operations from user access to training, system setup, workflow coordination, RCM quality, customized reporting, and seamless interfaces for billing and pharmacy. But with the looming reality of turnover in healthcare, you need a contingency plan.
Why super users leaveWhy compensation packages are oftentimes not enough to retain talentThe residual impact of super user turnover, even when the handoff is smoothWhat coverage a healthcare organization should have to ensure they have adequate super user supportHow external support services such as healthcare consultants are a key resource for coping with super user turnover
In this episode hosted by Rebekah Duke, seasoned EHR consultant Jim Muska provides a deep understanding of the super user role, and how to avoid some of the setbacks when a super user leaves an organization. Jim provides several scenarios to better illustrate how the loss of super users typically plays out. Download this episode to learn:Healthcare organizations of all kinds and sizes may face the loss of a super user at some point. When you have a super user your organization greatly depends on, it is wise to prepare for their departure which could happen at any given time. Jim’s insights will help you map out a plan for super user turnover so that your operations can continue as usual.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 11 Oct 2023 - 29min - 45 - Ep. 45 Navigating the Orthopedic Market in 2023
Join us for an enlightening discussion of the big trends in orthopedic marketing. In this candid conversation, our panel delves into the ever-evolving world of orthopedics, bringing into focus the current landscape of this dynamic area of healthcare.
Moderated by Vice President of Marketing Bill Riley, we'll outline the key transformations unfolding before our eyes in the orthopedic world and how those tie to digital marketing strategy.Despite the whirlwind of transformation, the pivotal role of online healthcare marketing remains its foothold, but not without adaptably to navigate the shifting industry landscape. Executive Consultant Michael Justice and Campaigns Manager Dyana Gebauer provide firsthand insights into the major players in the orthopedic market and what it takes to thrive. Their practical approach to digital marketing applies to an array of orthopedic subspecialties.
Get insider knowledge on what is happening right now in the orthopedic market. Armed with this knowledge, you'll be well-equipped to make critical business decisions and chart a course for what's next.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Mon, 18 Sep 2023 - 19min - 44 - Ep. 44 All About Private Equity in Healthcare Part Two
Join us as we explore the dynamic world of private equity firms and their foray into healthcare operations. While the focus is typically on the potential for significant profits in acquiring healthcare businesses, we must also examine the critical need to acknowledge and manage the inherent risks.
Continuing our conversation surrounding the ecosystem of private equity in healthcare, our expert guests – Executive Consultant Monty Pate and Vice President of Practice Operations, Angie Howard – delve into the intricacies of a scalable future state covering all the twists and turns in the "the future state roadmap” that methodically integrates people, process, systems, and technology.With a focus on fostering successful and mutually beneficial partnerships, this episode – hosted by Rebekah Duke – equips listeners with the knowledge to better strategize for healthcare portfolios. For the healthcare professional, an investor, or industry enthusiast, this episode offers perspectives on private equity acquisitions in healthcare that you won’t hear anywhere else.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 16 Aug 2023 - 21min - 43 - Ep. 43 All About Private Equity in Healthcare Part One
Join us as we explore the dynamic world of private equity firms and their foray into healthcare operations. While the focus is typically on the potential for significant profits in acquiring healthcare businesses, we must also examine the critical need to acknowledge and manage the inherent risks.
The complexity of healthcare operations often conceals consequential factors within blind spots, presenting unique challenges during the early phases of an acquisition. Our expert guests - Executive Consultant Monty Pate and Vice President of Practice Operations, Angie Howard - delve into the intricacies of this process, offering valuable insights on how to best assess a medical practice's starting state, and how to best position it for profitability.
With a focus on fostering successful and mutually beneficial partnerships, this episode - hosted by Rebekah Duke - equips listeners with the knowledge to navigate the uncharted territories of private equity in healthcare. For the healthcare professional, an investor, or industry enthusiast, this episode offers perspectives on embarking upon new frontiers in the realm of private equity acquisitions in healthcare that you won't hear anywhere else.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 26 Jul 2023 - 19min - 42 - Ep. 42 What's Coming with eCW: Exciting Takeaways from the 2023 Summit
Once again, we put the spotlight on eClinicalWorks. The eCW Summit, recently held in Boston, was attended by two of our eCW experts, Lori Green and Sarah Saj (both managers at Medical Advantage.)
In this episode, hosted by Rebekah Duke, we briefly take you – the eCW user – through the most significant updates to V12 coming later this year. Artificial intelligence was the focal point of the event, and we are excited to share these new upcoming features.
Listen in to learn how these AI enhancements will benefit workflows and the patient experience – playlists, instant fax processing, communications, customizations, and so much more!
But to take advantage of all these new tools when they come out, you must have Version 12 up and running. To learn more about V12, check out our 2022 eCW conference recap or download our V12 guide.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Tue, 06 Jun 2023 - 13min - 41 - Ep. 41 HIMSS Conference Recap: Top Takeaways
In the third week of April, thousands of healthcare tech professionals descended upon Chicago to attend the 2023 HIMSS Global Health Conference & Exhibition. In attendance were the biggest tech names, the most dedicated consultants, and even puppies!
Not everyone can pull themselves away from the demands of work in healthcare for a whole week, so in this episode hosted by Rebekah Duke, we will provide the highlights of the HIMSS23. If you're as enthusiastic about healthcare IT as we are and want to know what this year's conference centered on, you won't want to miss this episode!
We sent three of our very own pros to the conference: Angie Howard, vice president of practice solutions, Michael Justice, executive consultant, and James Worsham, director of sales.
We were so eager for their updates and are excited to share them with our audience. In this discussion we cover:
What was the scene overall? What does the conference tell us about the current state of the healthcare market? What factors do we, as healthcare consultants, use to determine the value of technology tools for our clients? What trends have been confirmed by the conference and what do we recommend medical practices do to respond to these notable shifts in the industry? What can be said about fatigue-reducing automations such as ChatGPT and RPA? How can technology solutions help mid-market healthcare organizations cope with the competition? How can technology solutions help medical practices improve the patient experience in response to the rise of healthcare consumerism where convenience is king? And finally, did someone say puppies?Settle in and learn all about it! If you have any questions about anything in our content, send a message to info@medicaladvantage.com.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 10 May 2023 - 22min - 40 - Ep. 40 Who athenaOne® EHR is Right for and How to Make it Better
athenaOne® is a centralized EHR solution, rolling many components of healthcare management into one. This platform is oriented toward the ambulatory space and has a robust billing system. You will find it in independent practices, large hospital organizations, and even retail clinics like Walmart. If you currently have athenaOne® or are considering making it your new EHR, you won’t want to miss this episode! Staff Writer Holly Hurst sits down with EHR Consultant and athenaOne® Expert Billie Fusigboye-Oni to cover a myriad of athenaOne® capabilities, and its limitations, but also ways to respond to common challenges it may present to organizations like yours.
In this episode, you can learn about:
· What the three main modules are and how they integrate
· Add-ons
· How the interface works
· How the billing process works
· The drawbacks of athenaOne®
· What optimization can do to make athenaOne® work best
Researching EHRs? Be sure to check out our episode about eClinicalWorks!
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Thu, 20 Apr 2023 - 36min - 39 - Ep. 39 Careers Built Upon Core Values
What makes a prolific career in healthcare? Of course, there is extensive medical knowledge, a passion for serving others, and a commitment to perform with your best judgement. Backed by a strong company culture designed to propel consulting careers, the workforce of Medical Advantage is committed to empowering medical professionals to do their best work, every day, leveraging the power of technology.
The foundation of our company culture is rooted in our set of eight, yes eight, core values. These core values are assume positive intent, act now, make others great, let's talk, take risks, results matter, it's all about the customer, and extreme ownership. By recognizing those who exemplify our core values, we reaffirm that our core values are more than just words, they are about leading by example.
For those who are considering a career move to healthcare consulting, or are seeking guidance on how to cultivate a strong company culture that catalyzes careers, you won't want to miss this episode!
Copywriter Holly Hurstsits down with our two Core Value Award winners for 2022: Manager of Practice Marketing Dyana Gebauer and Clinical Manager Brandi Smuzeski.Holly leads a discussion of all the elements that help Dyana and Brandy thrive in their respective roles.
Settle in as we hear original stories of career journeys in healthcare consulting!Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 05 Apr 2023 - 21min - 38 - Ep. 38 The Real Cost of Patient Dissatisfaction & What to Do About It
With all the financial demands and technology fatigue, it is so easy to lose sight of the human side of healthcare. But the healthcare world now gravitates toward a patient-centered model as patients behave more like consumers, the market becomes more competitive, and the industry shifts toward value-based care.
One compelling outcome of patient dissatisfaction is the financial impact. For starters, the Medical Economics Journal reports that negative word-of-mouth about a hospital or health system can lead to a loss of up to $400,000 over one patient’s lifetime. Poor performance in patient satisfaction can also predict the chances of a medical malpractice event – something all medical practices want to avoid.
In essence, the shift to a patient-centered approach is an appeal to empathy and fostering trust. “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” is a Maya Angelou quote that guest Monty Pate considers to encapsulate the essence of patient sentiment.
We are pleased to welcome Monty Pate back to the podcast! Monty is an Executive Healthcare Consultant with Medical Advantage who recently led the discussion for our episode on Recruiting Physician Leadership for Health System Success. In this episode hosted by Rebekah Duke, Monty walks us through the ramifications of patient satisfaction, but also long-term and short-term solutions to underperformance this area.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
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Thu, 09 Mar 2023 - 28min - 37 - Ep. 37 "Best of" Episode: Optimizing Risk Adjustment
Optimizing Risk Adjustment is one of our most downloaded episodes. In case you missed it, we are running it once more.
Tune in for a conversation with two of Medical Advantage’s very own risk adjustment experts, Angela Hale and Kyle Enger, to learn more about what risk adjustment in healthcare is, how it works, and strategies for optimizing risk adjustment. Topics include risk scores, the importance of capturing a population’s score accurately, the meaning behind acronyms like HCC, RAF, RADV, and more – not to mention the way Medical Advantage’s consultants are working hand-in-hand with organizations today to optimize their risk adjustment techniques. Have questions? Email us at info@medicaladvantage.com for more information.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
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Tue, 21 Feb 2023 - 30min - 36 - Ep. 36 Need-to-Know MIPS Updates
Healthcare costs are a constant concern for payers, and the CMS is no exception. Quality care mitigates excessive costs, and the Merit-based Incentive Payment System (MIPS) is a CMS initiative designed to increase preventive care efforts by rewarding top performance. By carrying out the prescribed care quality criteria with excellence, providers can earn a bonus payment – falling short of scoring thresholds results in a penalty.
But this program is not static, as the CMS will update the program’s parameters periodically. Coming changes to MIPS scoring are published at the end of each calendar year in what is called the “final rule.” Another area where the CMS is discretionary is the Extreme and Uncontrollable Circumstances (EUC) hardship provision for impacts related to COVID-19.
The final rule is extremely long with a tremendous amount of information to comb through. Want to cut to the chase and hear the most significant changes? We’ve got you covered. In this episode, hosted by Rebekah Duke, our MIPS Quality Expert Missi Thomas shares the final rule updates every MIPS participant should be aware of, plus more information about the EUC hardship exemption that has been granted for one more year.
This podcast is for MIPS participants and those who are considering it in the future. But what is also relevant to such providers is the Accountable Care Organization (ACO). Medical Advantage now offers an ACO to support value-based care providers, including help with the downside risk associated with MIPS. Email us at info@medicaladvantage.com for more information.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Tue, 24 Jan 2023 - 29min - 35 - Ep. 35 The Truth Behind Clinician Burnout
In many industries, the prevailing advice for burnout is to take time off or take more breaks. For many clinicians, suggestions like these indicate a lack of understanding of why healthcare professionals end up with burnout. Within days of coming back from a vacation, the provider will go right back into thoughts of quitting. Within minutes of driving home from the office, the provider will realize they could have left on time if they didn't take a lunch break.
In this podcast, we put in the spotlight the broad-ranging impact burnout has on all levels of care beyond clinicians themselves. The clinician's family, patients, support staff, managers, and sometimes even the executives can feel the detrimental effects of a provider's burnout. We also explain why more technology isn't likely to help, but why a "practice redesign" is.
Host Celina DeFigueiredo-Dusseau and Vice President of Growth Chad Anguilm have a frank discussion about the state of burnout, its primary causes, and how some proposed solutions are more feasible than others. They also talk about what clinicians are thinking and feeling while on the road to burnout.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 14 Dec 2022 - 32min - 34 - Ep. 34 What's New with eCW? Post-Conference Roundtable Discussion
Couldn't make it to the 2022 eClinicalWorks conference last month? We've got you covered!
Once again, Medical Advantage sent a group of consultants to sunny Orlando, Florida for the annual eClinicalWorks conference, and what a productive trip it was! Our consultants stayed busy gathering the most relevant information for our clients regarding eCW. They also took the time to engage in conversation and compare notes with other industry professionals.
And now we get to pass along this exciting new information to our podcast audience!What can we expect from V12? As users of eCW, how will changes affect our day-to-day? Will your workday get easier with these changes? How will these changes impact the patient experience? We answer all that (and more) in our roundtable debrief covering the highlights of the conference.
If you’re curious about eCW and want to learn more about its updated approach to patient engagement, data integration, the push toward cloud-based data storage, eClinical touch, billing, Azure, and general improvements to the interface, this episode is for you!
Join host Project Manager and Consultant Celina Dusseau, attendees (Bailey Sutherland – Senior Consultant of In-Practice Technology Services, Bonnie Rapchak – EHR Consultant and Trainer, Gary Hilligoss – Senior EHR Consultant, and Malachi Mosley – EHR and Business Development Consultant) sharing goodies from the conference, including some “jellybeans.”
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 02 Nov 2022 - 24min - 33 - Ep. 33 Recruiting Physician Leadership for Health System Success
When it comes to big organizational changes, consulting with physician leaders is a critical factor for short-term and long-term success. “I have seen physician engagement serve as an essential ingredient for any major initiative that's being developed and ultimately implemented by a health system,” says Medical Advantage Executive Consultant Monty Pate, our guest for this episode.
Every decision is consequential to the success of a health system. When project managers or private equity firms move ahead without input from physician leaders, they lack key information to make the best-informed decisions. Enlisting physician leadership is a beneficial change agent for the direction of major change.
When should you approach physicians for insights? Which physicians should you approach and how should you approach them? In this episode of the Medical Advantage Podcast hosted by Technology Consultant Celina DeFigueiredo-Dusseau, we answer all these questions andprovide guidance on how to navigate this invaluable relationship with physician leadership.
Monty Pate covers the intricacies and best practices regarding this cooperative relationship, plus real-world examples of the effectiveness of physician leadership.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 21 Sep 2022 - 21min - 32 - Ep. 32 Practice Marketing Minis: Why Your Participation Is a Game Changer
You chose to be in healthcare to help people, are sometimes pulled away to tend to business matters. To minimize time taken away from delivering quality care to patients, many decision makers in healthcare will hire outside help to remain competitive and drive revenue.
But not all outsourcing is of the same nature. For example, as you may handoff your transcription to a third party without another thought, marketing your practice is different. However, this does not mean you need to check on the the marketing agency every day, or even every week, but at least monthly you ought to confirm brand alignment, goal progress, and return on investment.
In this episode, we sit down with Bri Boice, client success rockstar and master of relationship management. Bri shares with us her experience of why it is so critical to be hands-on with your marketing, even if it is only around 12 times per year. In this episode we go over:
•Goal-setting
•How much time should you spend on calibrating your marketing?
•What marketers need from you that only you can provide.
•How your contributions to your marketing makes your brand so much more compelling and competitive.
•Nurturing your brand and developing your practice personality.
•The power of humanizing your brand.
•How brand personality influences patient choice (with a firsthand example included).
•How authentic marketing leaves a lasting impression (with a real world example).
Hosted by Rebekah Duke, this episode of the Medical Advantage Podcast continues our practice marketing series based on our new eBook, hot off the presses and free to download: The Complete Medical Practice Digital Marketing Success Blueprint.
Thank you for joining us for this session of the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode. Download our free practice marketing eBook here!Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 17 Aug 2022 - 24min - 31 - Ep. 30 Practice Marketing Series: The Formula for Being Found by Patients Online
That most people first approach healthcare with an online search is a symptom that the patient journey has become a digital one. A study from eligibility.com reports that 89% of Americans ask Google about medical symptoms before consulting with a provider. Finding a medical care solution is the next step, as more than half of patients look for a provider online and also vet referrals by reading online reviews (according to a doctor.com survey). Patients seeking care should encounter your practice online as much as possible as you build out your patient population.
Perhaps you’ve seen a Facebook ad for one of your competitors recently, or out of curiosity you Googled your practice type to see what comes up, but don’t find yours. Why is this happening?
Many factors are at play to increase the probability of your practice being found online by patients. Some are due to paid advertising, while other gains are achieved by putting out great content (paid versus organic search). Having all digital channels engaged gives you the best shot at being found by a patient looking for care.In this episode, Mary Hall, digital marketing and practice growth expert, we pick up where we left off discussing what online visibility is. Mary provides explanation of the means available for a medical practice to be found online and how each of them works.
We also share how one orthopedic practice greatly increased their website traffic, gaining page one search rank for over 100 competitive keywords – paid search and SEO (search engine optimization) deployed in tandem. Our marketing experts put together a strategy to help them reach their goal: be found online by any patients needing orthopedic care in a competitive market.
Hosted by Rebekah Duke, this episode of the Medical Advantage Podcast continues our practice marketing series based on our new eBook, hot off the presses and free to download: The Complete Medical Practice Digital Marketing Success Blueprint.
Thank you for joining us for this session of the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode. Download our free practice marketing eBook here!
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Tue, 17 May 2022 - 14min - 30 - Ep. 31 Practice Marketing Minis: All You Need to Know About Paid Search & Paid Social
Patients beginning their care journey online is a trend that shows no signs of stopping. From asking Google medical questions to seeing what providers are in the immediate vicinity, everything a patient needs to make moves toward getting the care they need is in the palm of their hand, or desktop browser. Even if a patient passes by your building every single day, to the modern healthcare consumer, your practice does not exist if it is not found online.
Organic search (when Google grants you search results placement based on website quality) can take many months or years to achieve. But the meantime, you CAN help patients find you with paid search or paid social. When planning out your medical practice marketing, it is wise to make room for paid ad spend where possible.
For practices needing to stay competitive, a digital medical practice marketing strategy is a must. Ensuring the health of your online presence is the best way to attract more patients these days. If you aren’t being found online like your competitors are, it is time to start asking why.
In this episode, Mary Hall, digital marketing master and practice growth expert, we continue our conversation about healthcare marketing by going deeper into paid search and paid social as an online visibility driver. If you’re considering either one or the other, or both, you will definitely want to hear what Mary has to say so you can make an informed decision. She goes into great detail of how both paid search and paid social works, and also compares these two forms of digital advertising.
We also share how one dental practice in Pennsylvania worked diligently to cope with a competitor who dominated search results for frequently used search term, and how paid search helped them through this challenge. Our marketing experts helped the paid search campaign be successful for this dentist to be found for a very specific (yet crucial) search term.
Hosted by Rebekah Duke, this episode of the Medical Advantage Podcast continues our practice marketing series based on our new eBook, hot off the presses and free to download: The Complete Medical Practice Digital Marketing Success Blueprint.
Thank you for joining us for this session of the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode. Download our free practice marketing eBook here!
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Fri, 17 Jun 2022 - 16min - 29 - Ep. 29 Practice Marketing Minis - Maximizing Online Visibility for Your Medical Practice
If you were to survey your patients asking, “How did you hear about us?” it would come as no surprise if results leaned heavily toward online sources, especially Google. With mobile technology, we can find anything, any time, in one handheld device, within minutes.
But how do you make sure patients see your practice in Google search results? Better yet, how can your practice be seen FIRST in search results? Are you found in all directories, both for healthcare and for local business? Maximum online visibility is being found wherever patients are searching.
In this episode, Mary Hall, digital marketing and practice growth expert, shares how to build online visibility. There are many steppingstones to achieve competitive-edge visibility, and it begins with a website of exceptional quality.
Mary also shares a story of how one OB/GYN practice rebranded to revitalize their online visibility and reach. They were facing stagnation, but with the help of digital marketing experts, the practice is now back on track and seeing tremendous growth!
Hosted by Rebekah Duke, this episode of the Medical Advantage Podcast continues our practice marketing series based on our new eBook, hot off the presses and free to download: The Complete Medical Practice Digital Marketing Success Blueprint.
Thanks for joining us for this session of the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode. Download our free practice marketing eBook here!
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 04 May 2022 - 11min - 28 - Ep. 28 Practice Marketing Minis - How The Patient Journey is Transformed By Digital Marketing.
Management of our daily lives seem to have converged into one handheld device where many platforms have a commercial purpose, and now we find healthcare heavily impacted by consumerism. eCommerce and brick-and-mortar retail are in a constant race for consumer loyalty by an insistence on creating a superior customer experience. As consumers become increasingly acclimated to a digital world that makes everything quicker and easier, patients will desire the same conveniences with their medical care. Meanwhile, healthcare and commercialization have come together to form retail clinics, and now eCommerce giant Amazon is joining these competitive threats with the inception of app-based telehealth platform AmazonCare.
A world transformed by the app-based lifestyle means revisiting the patient journey and acknowledging how consumerism has impacted many of its aspects. The digital patient journey is a Google search for self-diagnosis, finding the right provider to meet specific needs, reassuring patient reviews, and this comes full circle when a patient pays it forward with a new review to help the next new patient. While the fast-paced world of digital marketing driven by technology might feel invasive, there are key benefits to take from this development including workflow streamlining and a better engaged patient population.
In this episode, hosted by Celina DeFigueiredo-Dusseau, InPractice Technology Consultant,we redraw the patient journey in a way that helps providers come to terms with how a patient’s medical care and their digital life are no longer separate experiences. Though healthcare professionals are not in the business of digital marketing, digital marketing is certainly in their business these days. This awareness can help providers plan their engagement strategy, respond to competitive threats, and even improve patient outcomes! Celina delves into other ways this approach to the care journey improves healthcare on the back end.
This episode, featuring marketing creative Rebekah Duke, also continues our practice marketing series based on our new eBook, hot off the presses and free to download: The Complete Medical Practice Digital Marketing Success Blueprint. Download our free practice marketing eBook here!
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Mon, 18 Apr 2022 - 20min - 27 - Ep. 27 Practice Marketing Minis - Healthcare Marketing is an Investment Rather Than An Expense
No healthcare business plan is complete without marketing, but healthcare marketing is more than just a line-item budget – it is an investment necessary for long-term sustainability. Consistent marketing nurtures your brand, keeps your healthcare business competitive, and helps you connect with the right patient as patients look for the right provider for themselves.
To learn more read our show notes for this episode.
Download our Complete Medical Practice Digital Marketing Success Blueprint E-Book!Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Mon, 04 Apr 2022 - 13min - 26 - Ep. 26 The Time is Now – Why You Should Join an ACO (Accountable Care Organization)
The reporting and resources needed to keep up with the demands of Medicare quality standards have only become more cumbersome both now and in the future. Toggling upside and downside risk can be difficult to keep up with and confusing at times. Many practices are constantly worried that one dropped ball could sending hard-earned revenue to the government.
To learn more visit Medical Advantage online.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 23 Mar 2022 - 29min - 25 - Ep. 25 Need-to-Know MIPS Updates for 2022
Will you get an incentive this year, or will you get a penalty? The best way to juggle these two outcomes is to have a value-based care strategy that will endure the ups and downs of the whole calendar year. To get the best possible outcome from your MIPS performance, we invite you to revisit your 2022 plans, and consider where three crucial MIPs updates will have impact your operations and revenue.
To learn more visit www.medicaladvantage.com.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 09 Mar 2022 - 21min - 24 - Ep. 24 Online Reputation Management & The Power of Positive Patient Sentiment
You have no control over what patients say about your medical practice online, but the influence of ratings and reviews is simply too powerful to ignore. With the overwhelming majority of patients using online reviews to choose one practice over another, online reputation is not something you can afford to be passive about.
Instilling healthcare consumer confidence is perhaps the most significant way online ratings and reviews impact medical care – patients want to know they will be in good hands and the comfort of knowing what to expect on their care journey. Patient feedback lets a practice know what they are doing well and where they need to improve with patient care.
In this episode of the Medical Advantage podcast, Bill Riley, Vice President of Marketing, and Rebekah Duke, Senior Copywriter (both of Medical Advantage) sit down to talk about how to harness the power of positive patient sentiment. This program unveils the true power of online ratings and reviews management and what you can do to proactively manage your online reputation. Bill Ro
This is the latest episode in the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more visit www.medicaladvantage.com.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Thu, 10 Feb 2022 - 19min - 23 - Ep. 23 New Years Resolutions in Healthcare Reporting
Effective reporting is critical for healthcare practices as a means of tracking and improving performance, but this is often easier said than done. As the calendar turns to 2022, the time for conquering challenges and leveraging opportunities with regards to effective reporting has never been better.
We are joined this episode by Medical Advantage’s Nick Sheridan, Sales Engineer, and Linda Yang, IT Business Consultant, as the two share their own experiences, perspectives, and best practices for effective reporting as learned in the field. Listen in for a detailed and wide-ranging discussion with Sheridan and Yang touching on ways to increase profitability, improve patient outcomes, reduce labor costs and much more – all with the power of effective reporting.
This is the latest episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more visit www.medicaladvantage.comThank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 12 Jan 2022 - 32min - 22 - Ep. 22: MIPS Changes for Performance Year 2022 Have Been Announced – What’s New?
A new set of MIPS (Merit-based Incentive Payment System) updates for Performance Year 2022 have been released. While adjusting to each year’s new MIPS rules is an annual challenge many providers are familiar with, it has now become clear that Performance Year 2022 will bring changes more significant than those seen in previous years.
To learn more, visit the Medical Advantage website.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Mon, 06 Dec 2021 - 31min - 21 - Healthcare Analytics Series Part One: Hospital Analytics for Medical Malpractice Lawsuits
In this episode, we sit down with Darline El Reda, Medical Advantage’s Vice President of Population Health and Strategy and Solutions, as well as Veronique Grenon, data specialist with Healthcare Risk Advisors in New York State. Discussed will be a recent scenario with a hospital in New York which was struggling – and how analytics revealed the root of the problem to be more complex than initially thought.
To learn more visit theMedical Advantage Website and learn more about our Healthcare Analytics Solutions.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
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Wed, 10 Nov 2021 - 24min - 20 - Ep. 20: MIPS Changes for Performance Year 2022 Explained: Tips, Insights, and Best Practices for Success
It’s difficult to believe, but 2022 is just around the corner – and with it a new set of MIPS (Merit-based Incentive Payment System) updates for practices to digest and incorporate into their strategy. While adjusting to each year’s new MIPS rules is an annual challenge many providers are familiar with, performance year 2022 will bring changes more significant than those seen in previous years.
In this episode, we sit down with Beth Hickerson, MIPS expert and Medical Advantage’s Senior Consultant for Quality and Healthcare Transformation. Listen in to hear Hickerson share insights about coming changes to MIPS – including the removal of the Extreme and Uncontrollable Circumstances (EUC) Policy, increased performance thresholds, the fact that Quality and Cost Categories will now be rated equally, and more.
In addition, Hickerson shares tips and guidance from a career of assisting organizations with MIPS, and best practices healthcare entities can keep top-of-mind to succeed in the long game that is MIPS.
This is the latest episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 13 Oct 2021 - 31min - 19 - Ep. 19: A Conversation with John Lynn of HealthcareScene.com
Healthcare is changing more rapidly than ever – and payers, providers, and patients should be aware of trends in the industry to position themselves for success.
Our guest this episode is John Lynn, founder and editor of HealthcareScene.com, long-time EHR consultant, and expert on all things healthcare IT. Hear Medical Advantage’s own Director of Marketing, Bill Riley, sit down with Lynn to discuss the growing trend toward practice marketing, online reputation management, the industry’s shift to digital, the lasting impact of COVID-19 on healthcare, and much more.
This is the fourth and final episode in our four-part patient engagement series, and the nineteenth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 22 Sep 2021 - 29min - 18 - Ep. 18: Strengthening the Patient and Practitioner Bond with Augmedix
Visit documentation is a crucial part of practice operations, and it goes without saying that meticulous, accurate, and comprehensive documentation is essential to optimizing both care and reimbursement. Unfortunately, however, documentation too often becomes a necessary evil – taking up time and attention which physicians would rather be devoting to their patient.
Enter Augmedix, a revolutionary new software platform which aims to free physicians from the burden of painstaking reporting via an innovative blend of both remote scribes which document the visit and artificial intelligence that enhances the efficiency of the entire process.
In this episode, we hear from Augmedix founder Ian Shakil and CMO Davin Lundquist about how Augmedix empowers physicians to focus on patient care, decreases burnout, and saves hours each day.
This is the third episode in our four-part patient engagement series, and the eighteenth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 08 Sep 2021 - 34min - 17 - Ep. 17 Importance of a Website in Engaging Patients
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 25 Aug 2021 - 18min - 16 - Ep. 16: Patient Engagement Series Part One: Engaging Patients with Annual Wellness Visits
Annual Wellness Visits are key to staying up to date on patients' medical conditions while improving quality of care, optimizing revenue, and closing gaps in care across populations. With the shift to value-based care, Annual Wellness Visits are also vital to reducing costs and hospital utilization.
How do they do this? It all comes down to patient engagement – with a robust Annual Wellness Visit strategy and completion rate, patients become more involved with their health and care plans, boosting results and outcomes in many different areas.
In this episode, we hear from Medical Advantage’s Annual Wellness Visit expert, Brandy Smuzeski, as she discusses her success helping an ACO achieve a 75% Annual Wellness Visit completion rate. She will also discuss strategies providers can use to leverage AWVs to generate revenue and maximize ACO reimbursement potential.
This is the first episode in our four-part patient engagement series, and the fifteenth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To gain the latest insights in healthcare visit www.medicaladvantage.comThank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 11 Aug 2021 - 15min - 15 - Ep. 15 Marketing your Medical Practice
For providers, the modern healthcare landscape is more competitive than ever. With more choices and options for care than ever before, it’s a buyer’s market for patients – and practices need to market themselves effectively in order to increase patient acquisition, retention, and revenue.
In today’s digitally-driven world, effective marketing means digital marketing. An intuitive and functional website, effective use of social media, management of your online reviews and reputation, search engine optimization and much more are all strategies that can drive patients to your website and through the door of your practice.
In this episode of the Medical Advantage podcast, we revisit a conversation with medical practice marketing expert and CEO of iHealthSpot, as well as Medical Advantage Practice Marketing Consultant Scott Podgor, to find out why these techniques are important and how practices can utilize them.
This is the fifteenth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
For more information visit www.medicaladvantage.com
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 28 Jul 2021 - 37min - 14 - Ep. 14 Optimizing an EHR for FQHC Use
Ensuring that your Electronic Health Records (EHR) system is properly set up is a crucial first step for any healthcare organization seeking the best possible performance in billing, care quality, patient satisfaction, and other areas. But each practice and healthcare organization has different needs – and may benefit from a different, more fine-tuned EHR solution.
FQHCs – Federally-Qualified Health Centers – are no exception. Due to their unique business model, financing structure, and patient population, FQHCs have a specialized set of needs, and require an EHR that can keep up. In this episode of the Medical Advantage podcast, we revisit a conversation with Caitlin Schlappi, a registered nurse at the Alcona Health Center FQHC in northern Michigan, and Julie Chiesa, an EHR and NextGen expert at Medical Advantage, to hear how our consultants worked alongside the Alcona Health Center staff to ensure they were getting the most out of their EHR system’s workflows and capabilities.
This is the thirteenth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable.
Visit www.medicaladvantage.com for more information and insights.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 14 Jul 2021 - 33min - 13 - Ep. 13 Optimizing Risk Adjustment
Risk adjustment optimization – or, the process of accounting for financial risk so that payers and providers are paid more to manage complex, ill, or risky populations – is one of the most critical areas of healthcare optimization. However, it can also be one of the more complicated topics to understand.
Tune in for a conversation with two of Medical Advantage’s very own risk adjustment experts, Angela Hale and Kyle Enger, to learn more about what risk adjustment in healthcare is, how it works, and strategies for optimizing risk adjustment. Topics include risk scores, the importance of capturing a population’s score accurately, the meaning behind acronyms like HCC, RAF, RADV, and more – not to mention the way Medical Advantage’s consultants are working hand-in-hand with organizations today to optimize their risk adjustment techniques.
This is the twelfth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more, visit www.medicaladvantage.comThank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Thu, 17 Jun 2021 - 30min - 12 - Ep. 12 The Face of Population Health: Uncovering and Treating a Rare Disease Through Dedicated Care Management
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Fri, 28 May 2021 - 26min - 11 - Ep. 11 Maximize Your Medical Practice
New challenges and opportunities are shaping today's healthcare market. One of the most significant of these changes is the increasing willingness of #privateequity firms to buy, invest in, and grow medical practices. What does that mean for practices, and how can healthcare professionals position their organizations to be as valuable as possible in an increasingly competitive market?
Listen in to hear Medical Advantage Vice President and private equity expert Pete McCann sit down with Richard Blann, Managing Director at global financial services firm Cantor Fitzgerald. Whether rebuilding patient volume with an eye toward growth or planning a longer-term sale or acquisition is your focus, their conversation is full of valuable insights on how you can take steps now to increase the value of your practice.
This is the eleventh episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Mon, 10 May 2021 - 37min - 10 - Ep. 10 Why Practice Marketing is in High Demand
The demand for practice marketing is skyrocketing. Practice marketing connects businesses and consumers to a health practice using advertising techniques to drive revenue. Medical Advantage Podcast discusses the conception of practice marketing, what practice marketing looks like today, and the three major causes for the surging demand.
Does your organization want to drive revenue in the changing healthcare industry? Listen in to hear Bill Riley, Director of Sales Operation and Marketing at Medical Advantage, share ways to stay current in the transforming healthcare field.
This is the tenth episode in the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 05 May 2021 - 31min - 9 - Ep. 9 Chronic Care Management with Cole Naldzin of Wellbox
Care Management solutions are one of the most powerful tools for improving Population Health Outcomes, but many organizations aren’t sure which solution is the best for them, or have questions about how Chronic Care Management can help them boost clinical and financial outcomes for at-risk populations.
Is your organization searching for a Care Management solution proven to improve patient outcomes and engagement while reducing costs? Listen in for a conversation with Cole Naldzin about our Care Management solution, Medical Advantage Powered by Wellbox, to find out the ways Care Management can benefit both patients and organizations alike. For further information, download our free whitepaper outlining the program’s effectiveness here.
This is the ninth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more visit MedicalAdvantage.com.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 21 Apr 2021 - 31min - 8 - Ep. 8 Administering the COVID-19 Vaccination
Are you excited about the growing availability of COVID-19 vaccines – but wondering how your organization can help administer the COVID-19 vaccine? Setting up a vaccination program is one of the best ways to boost both revenue and patient outcomes, but organizations must act now before this opportunity passes.
Medical Advantage’s consultants have been on the ground nationwide configuring COVID vaccination programs this spring, and recently sat down for a conversation on some of the lessons, tips, and best practices they’ve learned throughout the process. Listen in – and be sure to check out the other vaccine-related blogs and resources on the Medical Advantage site – to assist you throughout the vaccination campaign process.
This is the eighth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more visit us at www.medicaladvantage.com.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 14 Apr 2021 - 21min - 7 - Ep. 7 Ascent's Automated RCM Solution
Ascent's Automated RCM Solution
Revenue Cycle Management, or RCM, is one area where medical organizations are increasingly turning to software solutions that optimize and automate RCM workflows. At the forefront of this software development is Ascent Healthcare, creators of a revolutionary new program that uses pattern recognition and #machinelearning to automatically and intelligently optimize RCM and claims reimbursement processes, and increase revenue and ROI for clients large and small.
Medical Advantage – a partner with Ascent Healthcare assisting with making their software more available to organizations nationwide – recently sat down with Bill Stone, Executive Vice President of Ascent, to learn more about how this new software is changing the game for healthcare organizations by reducing administrative burden, optimizing and automating RCM workflows, and increasing ROI.
This is the seventh episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 31 Mar 2021 - 30min - 6 - Ep. 6: How Can Your Practice Prepare for OpenNotes?
Have you heard? OpenNotes – a new, federal requirement mandating that clinicians make certain practitioner notes more available to patients – is fast-approaching, going into effect April 5, 2021. Preparing for OpenNotes and coming into compliance with this new program is an important opportunity for your organization to not only avoid noncompliance penalties, but also to improve patient engagement, reduce potential liability issues, and strengthen patient-physician relationships through increased transparency.
But what exactly do these new regulations mandate, and what are best practices for meeting and exceeding the requirements? We sat down with Medical Advantage’s very own OpenNotes expert, Chad Anguilm, to better understand this new requirement and to walk through his 5-step solution to a successful OpenNotes rollout in your organization.
This is the sixth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more visit our website or contact us at info@medicaladvantage.comThank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 17 Mar 2021 - 23min - 5 - Ep. 5 E/M Coding Changes
Proper billing and coding is key to any medical practice’s RCM workflow. But with 2021 bringing the biggest changes to E/M coding guidelines in decades, many physicians are trying to figure out what has changed— and how they should adapt their workflow to get the most out of claims.
Listen in to hear Medical Advantage’s own billing and coding experts Monica Grimmett and Jenny Doloresco discuss some of the biggest changes to E/M in 2021, what they mean for your practice, and how you can stay ahead of the curve to optimize your revenue cycle this year and beyond.
This is the fifth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 03 Mar 2021 - 17min - 4 - Ep 4: OrthoBethesda and the Power of Financial Dashboards
Medical Advantage’s Financial Dashboards are a powerful way to save time, benchmark KPI's, and improve performance for your medical practice. As one of the top solutions for financial management in healthcare, it represents one of the leading medical practice management software options.
OrthoBethesda, one of the leading orthopedic surgeon groups in the country, decided to put Medical Advantage’s software to the test in their own practices. Listen in to hear how it gave them a huge advantage. Features like labor-reducing automation, benchmarking and comparison capabilities, consolidation and integration of diverse data sources, customizability of layouts and reporting frameworks, and dynamic, real-time KPI tracking empowered OrthoBethesda to take closer control of its organization and improve both profitability and quality of care.
This is the fourth episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 17 Feb 2021 - 21min - 3 - Ep. 3 Quarterly Update with Bill Riley
For more info please visit www.medicaladvantage.com or contact us at info@medicaladvantage.com
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It’s no secret: the healthcare industry is changing.While the elephant in the room continues to be the Covid-19 pandemic, and all of the ways it has changed aspects of healthcare – in some cases, likely for good – the way the business of healthcare is conducted is being shaped by other factors, too.
In the first installment of Medical Advantage’s quarterly “Finger on the Pulse of Healthcare” podcast sub-series, we talk to Bill Riley, Medical Advantage’s Director of Marketing — and one of the top industry experts at identifying and adapting to new market trends – about what’s the hottest topics in healthcare right now. Topics covered on this episode include the continuing effects of the pandemic, new technological tools practices can leverage to be more profitable, fast-approaching regulatory changes, best practices in billing and coding, and much, much more.
This is the third episode in the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 03 Feb 2021 - 27min - 2 - Ep. 2 Financial Dashboards with Pete McCann
As the healthcare industry continues to transition to value-based care models, more and more medical practices are recognizing the need for data and financial management in healthcare. To address this need, Medical Advantage recently introduced its Financial Dashboards tool, a groundbreaking new form of medical practice management software.
Tune in to hear Pete McCann, Medical Advantage’s healthcare analytics and private equity expert, discuss how the Financial Dashboard tool empowers practices to implement effective, growth-driving executive strategy by equipping them with automatically-generated, real-time reports on a host of data and KPI’s in your medical practice.
This is the second episode in the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Visit www.medicaladvantage.com for more information or contact us at info@medicaladvantage.comThank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 27 Jan 2021 - 19min - 1 - Ep1: MIPS 2021 Final Rule with Beth Hickerson
For a full transcript, show notes, and more resources visit MedicalAdvantage.com.
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Medical Advantage’s very own Beth Hickerson, one of the leading healthcare consultants on the 2021 QPP Final Rule, has extensive experience helping clinicians navigate QPP Final Rule regulations to achieve increased return on investment. Listen in as Hickerson discusses some of updates included in the 2021 QPP Final Rule, including changes for MSSP ACOs, the introduction of the APM Performance Pathway (APP), the sunsetting of the APM scoring standard, an increased performance threshold for clinicians reporting MIPS, and much more.Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy for more information.
Wed, 20 Jan 2021 - 26min
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