Podcasts by Category

Medical Advantage Podcast

Medical Advantage Podcast

Medical Advantage

The Medical Advantage podcast is where you can hear healthcare professionals, expert consultants, and industry thought leaders discuss the exciting new ideas and technologies that are changing the business of healthcare. Tune in each episode as we hear from some of the most innovative minds in medicine about the future of healthcare – and how your organization can stay profitable, efficient, and on top of industry best practices. Produced by Medical Advantage, a TDC Group Company www.medicaladvantage.com


Hosted on Acast. See acast.com/privacy for more information.

50 - Ep. 50 ''Best of" Online Reputation Management & The Power of Positive Patient Sentiment
0:00 / 0:00
1x
  • 50 - Ep. 50 ''Best of" Online Reputation Management & The Power of Positive Patient Sentiment

    Online Reputation Management & The Power of Positive Patient Sentiment is one of our most downloaded episodes. In case you missed it, we are running it once more.

    You have no control over what patients say about your medical practice online, but the influence of ratings and reviews is simply too powerful to ignore. With the overwhelming majority of patients using online reviews to choose one practice over another, online reputation is not something you can afford to be passive about. 

    Instilling healthcare consumer confidence is perhaps the most significant way online ratings and reviews impact medical care – patients want to know they will be in good hands and the comfort of knowing what to expect on their care journey. Patient feedback lets a practice know what they are doing well and where they need to improve with patient care.  

    In this episode of the Medical Advantage podcast, Bill Riley, Vice President of Marketing, and Rebekah Duke, Senior Copywriter (both of Medical Advantage) sit down to talk about how to harness the power of positive patient sentiment. This program unveils the true power of online ratings and reviews management and what you can do to proactively manage your online reputation. 

    This is the latest episode in the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.  

    To learn more visit www.medicaladvantage.com. 

    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.

    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.



    Hosted on Acast. See acast.com/privacy for more information.

    Wed, 14 Feb 2024 - 19min
  • 49 - Ep. 49 "Best of " Recruiting Physician Leadership for Health System Success


    Recruiting Physician Leadership for Health System Success is one of our most downloaded episodes. In case you missed it, we are running it once more.


    When it comes to big organizational changes, consulting with physician leaders is a critical factor for short-term and long-term success. “I have seen physician engagement serve as an essential ingredient for any major initiative that's being developed and ultimately implemented by a health system,” says Medical Advantage Executive Consultant Monty Pate, our guest for this episode. 

    Every decision is consequential to the success of a health system. When project managers or private equity firms move ahead without input from physician leaders, they lack key information to make the best-informed decisions. Enlisting physician leadership is a beneficial change agent for the direction of major change. 

    When should you approach physicians for insights? Which physicians should you approach and how should you approach them? In this episode of the Medical Advantage Podcast hosted by Technology Consultant Celina DeFigueiredo-Dusseau, we answer all these questions andprovide guidance on how to navigate this invaluable relationship with physician leadership. 

    Monty Pate covers the intricacies and  best practices regarding this cooperative relationship, plus real-world examples of the effectiveness of physician leadership. 

    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.  

    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.

    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.



    Hosted on Acast. See acast.com/privacy for more information.

    Wed, 17 Jan 2024 - 21min
  • 48 - Ep. 48 Healthcare Consultants’ Recap of 2023: What Happened & What it Means for You

    How was your 2023? In healthcare, it seems that no matter how "prepared" you are on your first day back from the holiday break in January, plenty of surprises lie ahead to keep you on your toes.   

    Join us for a “watercooler” conversation recapping the year from the perspective of healthcare consultants. You may find that what they share resonates with your own industry experience. See the healthcare milestones of the year 2023 through the eyes of optimization manager Nancy Nelson, executive consultant Michael Justice, and manager Sarah Saj - all of whom help medical organizations respond to major changes and challenges through all seasons. 

    Topics covered in this episode (hosted by Rebekah Duke) are: 

    Automation of many core processes through artificial intelligence (AI) Patient satisfaction measures to cope with increased competition Status report of how healthcare is faring during COVID recovery The need to shift back to monitoring care quality measures as the COVID recovery continues (and why many practices could incur penalties if they don't get back on track) Private Equity turning its attention to operations performance Telehealth and why payers are throttling who can practice virtually Digital marketing as an increasingly popular solution to major challenges in the healthcare business Prioritizing of patient engagement and what tools will make it work 

    And as a bonus, hear stories of notable challenges for our healthcare consultants, and what available solutions helped healthcare clients conquer obstacles. 

    From all of us at Medical Advantage, we wish you a wonderful holiday season and a prosperous 2024. 

    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.



    Hosted on Acast. See acast.com/privacy for more information.

    Tue, 12 Dec 2023 - 17min
  • 47 - Ep. 47: What's New With eCW: 2023 Conference in Nashville Takeaways

    Want to get caught up on what you missed at the 2023 eClinicalWorks Conference? Join host Rebekah Duke, along with our attendees for a lively recap of the conference and what exciting new AI enhancements were presented.

    Once again, Medical Advantage sent a team of consultants to the annual eClinicalWorks conference. This year, it was held in Nashville, TN from October 20-22. Our team, including Business Development Consultant Bailey Sutherland, and Optimization Consultants Bonnie Rapchak and Jordin Crystal, were busy gathering everything they need to know about eCW's new features and enhancements for V12, with a special focus on the use of AI technology to make healthcare work easier. They share their takeaways in this podcast episode, so tune in to hear all about it.

    What can we expect from the rollout of V12 starting from December 15th? How will these updated features and enhancements impact our day-to-day operations and the patient experience? We answer all these questions (and more) in our roundtable debrief, covering the highlights of the conference including what's new with Prisma, eClinicalTouch, RTBC/PA, EBO, and more! 


    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.


    Hosted on Acast. See acast.com/privacy for more information.

    Wed, 22 Nov 2023 - 30min
  • 46 - Ep. 46: Coping with Super User Turnover

    Super users integrate into so many aspects of day-to-day operations. You may not realize the extent of their impact until you need to replace one. They are the ultimate problem-solvers, managing EHR operations from user access to training, system setup, workflow coordination, RCM quality, customized reporting, and seamless interfaces for billing and pharmacy. But with the looming reality of turnover in healthcare, you need a contingency plan.

    In this episode hosted by Rebekah Duke, seasoned EHR consultant Jim Muska provides a deep understanding of the super user role, and how to avoid some of the setbacks when a super user leaves an organization. Jim provides several scenarios to better illustrate how the loss of super users typically plays out. Download this episode to learn:

    Why super users leaveWhy compensation packages are oftentimes not enough to retain talentThe residual impact of super user turnover, even when the handoff is smoothWhat coverage a healthcare organization should have to ensure they have adequate super user supportHow external support services such as healthcare consultants are a key resource for coping with super user turnover

    Healthcare organizations of all kinds and sizes may face the loss of a super user at some point. When you have a super user your organization greatly depends on, it is wise to prepare for their departure which could happen at any given time. Jim’s insights will help you map out a plan for super user turnover so that your operations can continue as usual.

    Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.



    Hosted on Acast. See acast.com/privacy for more information.

    Wed, 11 Oct 2023 - 29min
Show More Episodes