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The Profitable Property Management Podcast

The Profitable Property Management Podcast

Jordan Muela

Welcome closers! The Profitable Property Management Podcast is the show for property management entrepreneurs who don’t settle for average results. Your host Jordan Muela, Co-Founder of LeadSimple, interviews a new world-class property management entrepreneur or industry expert every week and gets them to share actionable insights to help you grow your property management empire. Whether you manage 100 units or 1000, this is the show that's going to help you see the big picture and give you the tools and tactics that you need to achieve your goals. So, if you're tired of hearing the same recycled strategies and content everybody else is talking about, this is going to be a fresh take to help you take your business to the next level.

214 - 202: From No Money to 500 Properties: The Rosenbaum Realty Story
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  • 214 - 202: From No Money to 500 Properties: The Rosenbaum Realty Story

    Welcome Closers! In this engaging episode of the Profitable Property Management Podcast. Jordan interviews Tiffany Rosenbaum, Co-Founder of Rosenbaum Realty Group. Dive into Tiffany's inspiring journey through the property management industry, from the inception of her company in the heart of Phoenix Metroplex to managing an impressive portfolio of 500 doors. Tiffany shares her passion for real estate, the critical role of property management, and the strategic expansion into short-term rentals. Explore the challenges, triumphs, and the significant impact of building a global team and fostering a culture of continuous improvement and empowerment.


    [00:00:26] - Introduction of Tiffany Rosenbaum

    [00:00:46] - Rosenbaum Realty Group's current business scope

    [00:01:37] - What drives Tiffany’s passion for property management

    [00:02:00] - The story of starting in real estate with no money

    [00:04:05] - The first major client and business growth

    [00:05:17] - Leadership lessons and the importance of hiring the right team

    [00:06:55] - Embracing a global workforce for greater efficiency

    [00:09:06] - Building a unified team culture remotely

    [00:11:12] - Critical role of process management in operations

    [00:14:13] - The significance of people operations in company growth

    [00:19:24] - Auditing processes and compliance for continual improvement

    [00:21:23] - Financial health and cash flow optimization strategies

    [00:23:19] - Evolution of quality of life through business growth

    [00:27:12] - Personal reflections on resilience and agency

    [00:32:09] - The value of relationships and personal growth in business

    📘 Newsletter https://muela.ck.page/profile
    🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/)
    🔵 https://www.facebook.com/PPMpodcast
    📺 https://www.youtube.com/@profitablepropertymanagement

    Wed, 20 Mar 2024
  • 213 - 201: Balancing Profitability & Passion: Sarah Hatch's Formula for Success

    Welcome Closers!
    In this episode, Jordan interviews Sarah Hatch, the Founder and Owner of Hatch Property Management and Sales. Sarah shares her journey into property management, from construction & hands-on work to owning & operating her own business. She discusses her experience in commercial property management and her transition to residential property management after having her first child. Sarah also talks about the unique challenges of managing properties for military and state department clients in the Washington D.C. area.


    Key Moments

    [00:00:46] Sarah's background and how she got into property management

    [00:07:59] Why Sarah chose to manage residential properties despite her commercial background

    [00:10:37] Sarah's business size: 200 doors and 15 employees

    [00:17:18] Sarah's goals for 2024, including creating a video library for maintenance troubleshooting

    [00:22:31] An example of effective troubleshooting that saved an owner money

    [00:31:28] How Sarah prioritizes resident experience and builds a sense of community

    [00:40:57] An example of Sarah's team supporting one another during a difficult time

    [00:45:06] Sarah's approach to dealing with difficult tenants and evictions


    If you enjoyed this episode and want to hear more insightful conversations about property management, be sure to subscribe to the Profitable Property Management Podcast on your favorite podcast platform or YouTube. You won't want to miss our upcoming episodes featuring industry experts and successful entrepreneurs sharing their knowledge and experiences.

    🔗 https://www.hatchpropertymanagement.com https://www.facebook.com/sarah.pamula

    Wed, 13 Mar 2024
  • 212 - 200: Data Driven Process Design with Daniel Craig

    Welcome Closers! In the 200th episode, Jordan and special guest Daniel Craig, Chief Strategy Officer at ProfitCoach, dive into the evolution of the property management industry & discuss their journey together from inception of ProfitCoach to today.

    They run it back to 2017, sharing the challenges of data standardization in property management and the development of the national benchmarking study, known as the NARPM Accounting Standards today, as well as “Season 2” of ProfitCoach. The episode gets into the concepts of profit and operational performance, the significance of data-driven process design, and value creation in property management.

    Insight generation and best practices in property managementReflections on the evolution of their working relationship since 2017Impact of ProfitCoach on the industry and individual growthDiscussions on industry benchmarks and profitability trends

    Links Referenced:

    ProfitCoach Pricing Survey http://pmprofitcoach.com/pricingreport

    https://www.pmprofitcoach.com/profitcoach-national-pricing-survey/

    📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com 🔵 https://www.facebook.com/PPMpodcast

    📺 https://www.youtube.com/@profitablepropertymanagement

    Fri, 08 Mar 2024
  • 211 - 199: 80 to 1400 Doors in 1000 days: How To Grow Fast with Mike Mefferd

    Welcome Closers! This episode dives into the strategic advantages that deep local ties and expertise can provide in the property management business. Hear how Mike Mefferd, CEO of Bridgestream Property Management, and his team leverage relationships to better serve owners during difficult times like COVID. Explore their purposeful approach focused on enhancing lives and raising industry standards.

    00:00:27 - Company Mission and Values

    00:01:40 - Growth and Current Size

    00:02:14 - Acquisition Strategies

    00:06:03 - Future Plans and Management Platforms

    00:11:08 - Expansion Challenges

    00:19:04 - Building Local Relationships

    00:32:43 - Staff Management and Culture

    00:37:33 - Financial Strategies

    📘 Newsletter https://muela.ck.page/profile
    🌐 Website https://www.profitablepropertymanagement.com
    🔵 https://www.facebook.com/PPMpodcast

    📺 https://www.youtube.com/@profitablepropertymanagement

    Wed, 28 Feb 2024
  • 210 - 198: Building A Powerhouse Brand with Gwenn Aspen

    Welcome Closers!

    In this insightful episode of the Profitable Property Management Podcast, host Jordan Muela sits down with property management entrepreneur Gwenn Aspen, CEO Of Anequim, to discuss her journey from creating a property management company to pioneering remote professional services.

    Gwenn shares her experiences, the challenges she faced transitioning from corporate America to entrepreneurship, and her innovative approach to leveraging virtual assistants for property management needs.

    [00:00:00] Introduction: Welcome and introduction of Gwenn Aspen, her background in property management, and the inception of Anequim.

    [00:05:22] Gwenn's Journey: Transition from corporate America to entrepreneurship.

    [00:10:45] Building Anequim: Challenges and milestones in creating a remote labor solution for property management.

    [00:15:30] Leveraging Virtual Assistants: How Anequim utilizes virtual assistants from Mexico to revolutionize property management tasks.

    [00:20:55] Personal Growth: Gwenn shares her personal growth journey and managing emotions in leadership.

    [00:25:40] Industry Impact: The impact of Anequim on the property management industry and future trends.

    [00:30:15] Advice for Entrepreneurs: Gwenn's advice for aspiring entrepreneurs in the property management sector.

    [00:35:00] Q&A with Listeners: Live Q&A session with listeners asking Gwenn about her experiences and strategies.

    [00:40:25] Conclusion: Closing remarks and how to connect with Gwenn Aspen for further insights.

    📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com 🔵 https://www.facebook.com/PPMpodcast 📺 https://www.youtube.com/@profitablepropertymanagement

    Wed, 21 Feb 2024
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