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- 150 - Talking Tourism Episode 145 - Positive impact through food with Mindy Woods
Former physiotherapist, 2012 Masterchef Australia finalist, and most recently CEO of Sydney's Lotus Dining Group, Mindy Woods is currently studying sustainable horticulture and bush food with the goal of protecting native foods, the environment and re-igniting Indigenous culture.You must taste a culture to truly understand it. That’s why Mindy, a proud First Nations woman, opened her very own native inspired restaurant Karkalla on Ancestral country, creating opportunities for indigenous and n...
Mon, 18 Dec 2023 - 149 - Talking Tourism Episode 144 - Tourism Strategy...without the BS with Tom Wootton & Anne Greentree
Talking Tourism Episode 144 – Tourism strategy…without the BS with Tom Wootton & Anne Greentree.Both Tom and Anne have had (and continue to have) an incredible influence on tourism in Tasmania. Among many things, Tom was the inaugural CEO of the regional tourism organisation, West by North West. Whereas, Anne has spent the past four years as the Director Visitor Economy Strategy at Tourism Tasmania. While in this role, Anne has worked alongside the state government and industry to develop...
Mon, 04 Dec 2023 - 148 - Talking Tourism Episode 143 - How to market your inclusive tourism experience with Hailey Brown
Recognised as one of Australia’s nine most influential female entrepreneurs, Hailey Brown has become a catalyst for change within the tourism industry. Upon recognising that blind and low-vision tourists were precluded from travelling as tourism marketing is visual, she created the world’s first sensory audio tourism app, Vacayit. She is highly experienced in the field of accessible tourism, universal design, inclusion, and diversity and aims to drive positive societal change around how desti...
Mon, 20 Nov 2023 - 147 - Talking Tourism Episode 142 - Design effectively on Canva with Taihlaura Denman-Francis
Taihlaura Denman-Francis is a Managing Marketing Consultant at Kingthing. In this role, Taihlaura enjoys the thrill of dreaming up big ideas for her clients. She has an undeniable passion for all things in the digital space, and her favourite things are strategic planning, marketing tactics, social media management and digital advertising. Taihlaura is also a Launceston Tamar Valley Tourism Association (LTVTA) committee member, where she’s been able to use her marketing prowess to provide mor...
Mon, 06 Nov 2023 - 146 - Talking Tourism Episode 141 - Regenerative tourism with Nic Cooper
Nic Cooper is a Regenerative Tourism Specialist at The Tourism Collective but is also a small business owner on the Mornington Peninsula. He has extensive experience spanning destination marketing, product development, and customer engagement with a particular passion and expertise for sustainable and regenerative tourism.Visit Northern Tasmania CEO, Tracey Mallet, sits down with Nic at the 2023 Tasmanian Tourism Conference where he delivered a Day 1 workshop about regenerative tourism. ...
Mon, 23 Oct 2023 - 145 - Talking Tourism Episode 140 - A story of Tassie entrepreneurialism with Tim Polmear
Tim Polmear is Co-Founder of Waubs Harbour Distillery on the beautiful east coast of Tasmania. Before venturing into the world of whisky, Tim and his wife Bec founded Flat Tummy Tea Co – a herbal tea remedy to help ease indigestion. After falling into the world of influencer marketing, the brand quickly gained momentum and turned into a flourishing e-commerce business. Then, in 2016, Tim and Bec sold the business and moved back to Tassie to start a family, and in 2018, the dream location in B...
Mon, 09 Oct 2023 - 144 - Talking Tourism Episode 139 - Tassie Tourism Ambassador Program with Larni Davies
Today’s episode is with Larni Davies – TICT’s very own Tassie Tourism Ambassador Program Coordinator. A passionate Tasmanian, Larni Davies has 31 years of experience in the tourism industry.After living interstate and even overseas for six years, Larni returned to Tasmania where she worked as a bushwalking guide with Tasmanian Expeditions; Cradle Mountain Huts; the Bay of Fires Walk and later progressed into management roles. Larni has previously coordinated the Adventure Tour Guiding program...
Mon, 25 Sep 2023 - 143 - Talking Tourism Episode 138 - Your AI queries answered with Bart Sobies
Today’s episode is with Bart Sobies – an industry professional whose career has spanned more than two decades. He began his entrepreneurial journey at the age of 15 with the launch of his first online business evolving into a prosperous tech company. Since then, Bart has founded and led several businesses, all centred around technology, marketing and investment specifically within the tourism industry. One of these is ibooked.online – a leading platform dedicated to helping accommodation...
Mon, 11 Sep 2023 - 142 - Talking Tourism Episode 137 - TICT Emissions Reduction Initiative with Lauren Cameron
Lauren Cameron is TICT's newly appointed Carbon Action Advisor. Lauren is a sustainability and communications specialist, whose career spans fifteen years working across sustainability, international development, tourism and media. Having started out as a journalist with The Advocate in Tasmania’s northwest, Lauren has since worked as Chief Editor of a sustainable lifestyle magazine in Hong Kong, managed international development programs in Vietnam, partnered with sustainable tourism operato...
Fri, 25 Aug 2023 - 141 - Talking Tourism Episode 136 - Comparing fitness and tourism with Fanus Ghebrezgabhier
Fanus Ghebrezgabhier is a Senior Trainer at F45 Moonah. F45 has taken Australia and the world by storm to become the fastest growing gym brand on the planet. Originating in Sydney, Australia, the ‘F’ stands for functional training, a mix of circuit and high intensity interval training (HIIT) workouts geared towards everyday movement, and the ‘45’ is the total amount of time each class runs for. In today’s episode, Luke and Fanus compare the similarities between the fitness and tourism in...
Mon, 31 Jul 2023 - 140 - Talking Tourism Episode 135 - Tasmanian Aboriginal tourism with Nunami Sculthorpe-Green
Nunami Sculthorpe-Green is a proud palawa and warlpiri woman, and founder of Blak Led Tours Tasmania, an Aboriginal tourism business that is passionate about truth-telling and the representation of Tasmanian Aboriginal stories. Recognised for her profound impact on the Tasmanian tourism industry, Nunami was awarded the 2022 Tasmanian Tourism Minister’s Young Achieve Award.In today’s episode, Luke Martin* chats with Nunami about how her business came to fruition and what she hopes the fut...
Mon, 17 Jul 2023 - 139 - Talking Tourism Episode 134 - Tourism Awards Success with Matt and Vanessa Dunbabin
Matt and Vanessa are the Owners and Managers of Bangor Vineyard Shed – a multi award-winning, 4-hectare vineyard and a beautiful 6,000-hectare farming property located at Dunalley in Tasmania’s southeast. Recently, Bangor won Gold at the 2022 Tasmanian Tourism Awards and at the Qantas Australian Tourism Awards in the Wineries, Distilleries & Breweries category – a true testament to the hard work and dedication of this small family-owned and run vineyard. In today’s episode, Dest...
Mon, 03 Jul 2023 - 138 - Talking Tourism Episode 133 - Farewell Luke Martin
Since 2011, Luke Martin has been at the helm of the TICT as its CEO. Throughout the past 12 years, he has seen tourism in Tasmania evolve into what it is today - an industry that makes a greater contribution to its state's economy than any other in Australia.Finally, the time has come for the interviewer to become the interviewee! Hosted by Tom Wootton, today's episode is longer than usual - so grab a drink and settle in, because it's a good one! Tom and Luke travel down memory lane and ...
Mon, 19 Jun 2023 - 137 - Talking Tourism Episode 132 - Building Tasmanian Sporting Success with Christine Finnegan
Christine Finnegan is the Co-CEO of the Tasmania JackJumpers – the tenth and latest team to join the National Basketball League (NBL). Christine has had a truly remarkable career spanning more than 25 years (and counting!) as a leading sports administrator in Australia. She was one of the first people hired in the formation of the JackJumpers back in 2020 and has contributed significantly to the team’s success both on and off the court.In today’s episode, TICT’s Communications & Events Co...
Mon, 12 Jun 2023 - 136 - Talking Tourism Episode 131 - Designing tourism in Tasmania with Peter Walker
Peter is a Director and Principal Architect at Cumulus Studio in Hobart, an architecture firm whose work spans from renovations to large-scale urban projects. Awarded nationally and internationally for his high-profile tourism project portfolio, Peter’s work includes transforming sensitive heritage sites like PumpHouse Point and The Apple Shed as well as new projects such as Saffire and the Dove Lake Viewing Shelter.In today’s episode, Luke Martin delves into all things design and archit...
Mon, 29 May 2023 - 135 - Talking Tourism Episode 130 - ATE and International Ready with Jenn Bett
Jenn Bett is a passionate member and advocate for Tasmania’s tourism industry. She first arrived as an international student more than 20 years ago and has since had a range of experience within the tourism industry. She spent nine years with Tourism Tasmania working directly with trade and media partners to raise awareness of Tasmania. Then, in 2016, Jen rejoined the Port Arthur Historic Site Management Authority where she still currently works as the Marketing and Communications Manager for...
Mon, 15 May 2023 - 134 - Talking Tourism Episode 129 - Tassie Off Season with Lindene Cleary
Lindene Cleary is the newly appointed Chief Marketing Officer at Tourism Tasmania. Prior to fulfilling this position, Lindene spent the last five years as Head of Brand Marketing overseeing the delivery of the agency’s ‘Come Down for Air’ brand platform and ‘Off Season’ campaign. In this episode, Luke Martin spoke with Lindene about her career in marketing, firstly with Coca-Cola and then with Tourism Tasmania, and specifically about the 2023 ‘Off Season’ campaign where she provides some...
Tue, 02 May 2023 - 133 - Talking Tourism Episode 128 - Positive Impact In Action with Emily Briffa
Emily Briffa is CEO and co-founder at Hamlet Inc., a catering and hospitality business in South Hobart. Arriving in Hobart in 2016, Emily was confronted by the scale of entrenched unemployment in the Tasmanian community. Leaving her own career as a chef, Emily established Hamlet, a thriving not-for-profit social enterprise that provides practical work experience and hands-on training placements to people who face employment barriers such as limited English, long-term unemployment, or the pres...
Mon, 01 May 2023 - 132 - Talking Tourism Episode 127 - From Survive To Thrive with Rachael Downie
Rachael Downie is business success mentor who works with a variety of individuals, businesses and CEOs both locally and internationally. For the past decade, she has worked with government, corporate teams and individuals, helping them to educate and set goals to make lasting changes, creating the results they want. Rachael began her career as a teacher with a background in agriculture and hospitality, and branched out into consultancy and leadership. In today's episode, Rachel Williams unpac...
Mon, 17 Apr 2023 - 131 - Talking Tourism Episode 126 - Maybe You're (Not) Born With It with Linda Manaena
As Co-CEO at LeaderLab, Linda Manaena is on a mission to amplify humanity in leadership. With more than 20 years of leadership experience, Linda works with leaders to help them create an inclusive environment to get the best out of their teams. She works with leaders and teams spanning 10 countries to build their level of psychological safety, emotional intelligence, resilience at work, compassionate candour, and to consciously show up for each other in the most resourceful and accountable wa...
Mon, 03 Apr 2023 - 130 - Talking Tourism Episode 125 - Defining Your Hospitality Brand with Jennifer Vandekreeke
Jennifer Vandekreeke is Executive General Manager – Customer at NRMA Expeditions. Originally from the US, Jennifer moved her young family to Australia in 2011 to launch the Carnival Cruise Line brand down under. In 2021, she left the cruise industry to pursue her true passion – wilderness travel – and joined the NRMA Expeditions team leading the charge on all things commercial. Jennifer brings with her over two decades of experience working with global tourism brands such as Club Med, Seabour...
Mon, 20 Mar 2023 - 129 - Talking Tourism Episode 124 - The Love of Tourism with Kristin Dunne
Kristin Dunne is Director of Destination Strategy at Miles Partnership, and a global authority on regenerative tourism. Kristin pioneered the application of regenerative tourism principles in destination planning. As CEO of Tapoi Te Moananui a Toi/Tourism Bay of Plenty Regional Tourism in New Zealand, Kristin launched in 2019 Te Ha Tapoi/The Love of Tourism – a transformative approach to industry and destination planning centred on the value of growing tourism for locals’ sake, and grounded i...
Mon, 06 Mar 2023 - 128 - Talking Tourism Episode 123 - Reimagining Sustainability with Dan Robertson-Jones
Dan Robertson-Jones is Partner and Culture, Forecasting and Futures lead for the APAC region at Kantar Consulting. He has over 20 years’ expertise in the fields of insight, strategy, design, cultural change, trend analysis and forecasting, having worked with and for businesses across the Americas, Europe, Africa and APAC. As part of the global team that pioneered Kantar’s global sustainability practice, Dan brings the advisory and consulting experience of helping numerous global brands and bu...
Mon, 20 Feb 2023 - 127 - Talking Tourism Episode 122 - Doing Good Through Regenerative Tourism with Emma Pethybridge
Emma Pethybridge is the Founder and CEO at Ethical Republic, a for-purpose company that supports the development of nature-based enterprises in and around protected areas. Emma grew up on the north-west coast of Tassie, and has worked throughout Australia, North America, the Asia-Pacific and the Middle East in sustainability, cultural and nature-based tourism, and conservation market development. She has worked with the Indigenous Land and Sea Corporation, Emirates Nature-WWF, the Vancouver A...
Mon, 06 Feb 2023 - 126 - Talking Tourism Episode 121 - Moving On (On Your Terms) with Rob Cameron
Rob Cameron is an Adviser at Collins SBA, where he provides business advisory services on performance improvement, turnaround of underperforming businesses, and succession planning. An experienced business manager, strategist and coach, Rob has worked with many business owners to help them craft a business succession plan that works for their individual situation, and has assisted on numerous business exits that have achieved great financial results and personal satisfaction for clients.In th...
Mon, 23 Jan 2023 - 125 - Talking Tourism Episode 120 - Being A Good Corporate Citizen with Kym Goodes
Kym Goodes is the principal of 3P, and is recognised as one of the foremost public voices in Tasmania. She has over two decades of experience working in government and the not-for-profit sector in social and economic public policy fields as diverse as education, employment, transport, energy, digital inclusion, health, housing and human services. Kym and the 3P team specialise in social impact assessment, social licence to operate and corporate social responsibility - bringing together her ex...
Mon, 09 Jan 2023 - 124 - Talking Tourism Episode 119 - We're All Digital Marketing Landlords with Despina Karatzias
Despina Karatzias is the Chief Navigator at Navii Digital and Tourism Tribe, where she supports Australian tourism operators to learn how to run, market and get the best out of their small tourism businesses and convert them to even more effective and efficient tourism businesses. She is a digital tourism and packaging specialist, and has created and delivered a number of in-person and online training courses for the small business community. In today's episode, Rachel Williams sits down with...
Mon, 26 Dec 2022 - 123 - Talking Tourism Episode 118 - Money Matters with Chris Davis
Chris Davis is General Manager at The Van Diemen Project, a Launceston-based organisation that helps people, businesses and communities to start, scale and sustain businesses, through training, events, education, mentoring and business advice. In today's episode, TICT's Luke Martin steps into the client's chair with three different stages of tourism business. To start, Chris and Luke unpack the critical planning and strategy steps that must accompany that great tourism product you've got brew...
Mon, 12 Dec 2022 - 122 - Talking Tourism Episode 117 - Treating Human Resources Like Human Humans with Dr. Polly McGee
Dr Polly McGee is a leadership coach, author, speaker and strategist with over a decade working in business strategy, leadership program design and delivery to transform cultures. One of only 400 people globally selected to be trained and certified by Dr Brene Brown to deliver her Dare to Lead program, Polly specializes in trauma-informed leadership at the intersection of neuroscience, psychology and somatic therapy. In today's episode, Rachel Williams unpacks what Polly's specialties mean an...
Mon, 28 Nov 2022 - 121 - Talking Tourism Episode 116 - The Voice Of Young People with Kate Rickwood
Kate Rickwood is the Secretary at Young Tourism Network and the Coordinator of Insights and Communications at Victoria Tourism Industry Council (or VTIC). She is an experienced Communications Coordinator with a demonstrated history of working in local government and regional tourism organisations across Victoria, managing key projects in research, marketing, communications and industry development. Kate is passionate about amplifying the tourism industry’s young voices, and has sat on t...
Mon, 14 Nov 2022 - 120 - Talking Tourism Episode 115 - Turning Traveller Desire Into Action with Kirsten Galliott
Kirsten Galliott is Head of Content, Travel & Luxury at Medium Rare Content Agency, and Editor in Chief at Qantas magazine and Travel Insider. She is a senior media executive with more than 20 years’ experience in newspapers, magazines, television and radio. Her impressive career includes three years as Editor for much-loved fashion magazine InStyle fashion, 10 years at Fairfax Media, and a presenting stint on Channel 7’s Sunrise. As Head of Content, Travel & Luxury, for Medium ...
Mon, 31 Oct 2022 - 119 - Talking Tourism Episode 114 - (Carbon) Accounting's New Era with Jessica Richmond
Jessica Richmond is CEO at Local Carbon and Partner at Ellis Richmond, Tasmanian-based consultancies that specialise in carbon accounting and advising businesses on carbon accounting opportunities. Jess’s background is in commercial law in the energy and resources sector, with strong senior management experience in the mining industry. She has a strong understanding of the requirements of industrial operations, balanced with an understanding of community expectations and the need to manage bo...
Mon, 17 Oct 2022 - 118 - Talking Tourism Episode 113 - The Global Demand Golden Window Is Now with Rob Dougan
Rob Dougan is the Executive General Manager - Strategy and Research at Tourism Australia. In his role with TA, Rob is tasked with setting the organisation’s objectives, devising strategies to help achieve them, and ensuring that Tourism Australia and the tourism industry have the right data to make those decisions and understand their impacts.In today's episode, Destination Southern Tasmania's Alex Heroys racks Rob's data- and trends-centric mind for his take on the recovery of inbound intern...
Mon, 03 Oct 2022 - 117 - Talking Tourism Episode 112 - Becoming An Employer Of Choice with Stacey Joseph
Having grown up in the tourism and hospitality industry, Stacey Joseph has spent in excess of 20 years in people-facing roles. Now, in her role with the Tasmanian Chamber of Commerce and Industry, Stacey brings extensive experience in human resources and workforce development. Stacey has supported multiple businesses to become Employers of Choice as well as to implement practices that create a workplace culture that contributes to attracting and retaining a skilled and capable workforce. ...
Mon, 19 Sep 2022 - 116 - Talking Tourism Episode 111 - Getting Liquid On Lips with Sam Reid
Sam Reid has a background in the corporate environment spanning 15 years and three continents, working in senior marketing and innovation roles. Here in Tassie, he is co-founder of Willie Smith's Cider Makers, which has grown rapidly to become one of Australia's leading craft cider companies and the most awarded cider company in Australia. And, more recently, Sam became the Managing Director of Du Cane Brewing Co., an up and coming Launceston-based craft beer brand. In today's episode, T...
Mon, 05 Sep 2022 - 115 - Talking Tourism Episode 110 - Carbon Neutral by 2025 with Charlie Knaggs
Charlie Knaggs leads the Climate Change and Energy teams at Point Advisory, where he works with corporate and government clients to help find and implement decarbonisation solutions that are economically sensible and environmentally robust. He specialises in greenhouse gas measurement, management, reporting and auditing, and was recently engaged by TICT to undertake a report that would provide insights into what it would look like for the Tasmanian tourism industry to be carbon-neutral. ...
Mon, 22 Aug 2022 - 114 - Talking Tourism Episode 109 - Diversifying Your Tourism Product with Alicia Peardon
Alicia Peardon is one half of the husband-and-wife duo behind Tassie's Ghost Rock Wines, where she oversees the customer-facing side of the business, encompassing all things tourism, hospitality and events. In this episode, TICT's Emma Azon-Jacometti chats with Alicia about the growth of Ghost Rock since she and husband Justin moved to north-west Tasmania seven years ago. With a background in marketing, PR and events, including being the Founding CEO of Jamie Oliver's Australian Ministry...
Mon, 08 Aug 2022 - 113 - Talking Tourism Episode 108 - A Paradox Harmony with Joe Pickett
Joe Pickett is the General Manager at Spring Bay Mill, a 43-hectare waterfront site that is being managed by a group of bright sparks intent on charting a sustainable path. Spring Bay Mill is an events and functions space, accommodation facility, and even the site of an up-cycled amphitheatre, but it's the regenerative focus of the business that provides a fascinating case study into how Tasmanian tourism can position itself as a leader in this space.In today's episode, West by North West's T...
Mon, 25 Jul 2022 - 112 - Talking Tourism Episode 107 - An Education in Agritourism with Catherine Stark
Catherine Stark is Managing Director and Co-Owner of Seven Sheds Brewery, a truly authentic agritourism offering that still operates out of its original backyard premises, where visitors can meet the brewers, see hops growing and (of course!) taste the delicious brews. Catherine has also been instrumental in the development of the Cradle to Coast Tasting Trail, a food and drink trail in the state's north-west that provides an opportunity for visitors to connect with produce, place and people....
Mon, 11 Jul 2022 - 111 - Talking Tourism Episode 106 - Distribution Is In Its Honeymoon Period with Nathan Darke
Nathan Darke has been in the travel and tourism industry for over 20 years. Formerly part-owner and Director of Andrew Jones Travel, he now leads Federal Group’s Sales and Distribution team. In today’s episode, West by North West’s Tom Wootton picks Nathan's brains about all things distribution. Often overlooked in favour of its big brother marketing, distribution is a critical element in the marketing mix that dictates how you get your product, experience or service to your customer via...
Mon, 27 Jun 2022 - 110 - Talking Tourism Episode 105 - A Love Affair With Tasmania's West Coast with Marta Dusseldorp
Marta Dusseldorp is a multi-award-winning Australian actress who has worked extensively in theatre, film and television for over 30 years. Amongst many other credits, Marta featured in Wentworth for FOXTEL and the ABC mini-series Stateless opposite Cate Blanchett, and was most recently nominated for Most Popular Actress at the 2019 Logie Awards.So, what does Marta have to do with Tasmanian tourism? Well, she has also started her own company, Archipelago Productions, here in Tassie, and is cur...
Tue, 14 Jun 2022 - 109 - Talking Tourism Episode 104 - Brave The Conversation with Mitch McPherson
If you’re a Tasmanian, you’re probably familiar with today’s guest. Mitch McPherson is the founder of Speak Up! Stay ChatTY, a mental health awareness organisation inspired by the loss of his younger brother Ty to suicide in 2013. Since then, the organisation has delivered programs into workplaces, community groups, schools and sporting clubs to encourage people to speak up about mental health and create a kinder and more accepting world. In today’s conversation, TICT’s Luke Martin asks ...
Mon, 30 May 2022 - 108 - Talking Tourism Episode 103 - Providing a Counter-Experience with Dr. Allison Anderson
Dr. Allison Anderson is a data queen with an impressive list of experience in tourism development and marketing. Formerly the Head of Research & Insights at Tourism Tasmania, Alli now connects heart, art and science to produce informed strategy as Founder of Episteme Consulting. In today’s episode, TICT’s Luke Martin plays right into Alli’s wheelhouse, by asking her to use all of the research at her disposal to extrapolate a forecast for Tasmania’s tourism industry in the current con...
Mon, 16 May 2022 - 107 - Talking Tourism Episode 102 - Our Backyard Punches Above Its Weight with Luke Martin and Tom Wootton
You might recognise TICT’s Luke Martin and West by North West’s Tom Wootton as regular hosts of Talking Tourism, but today’s episode sees these two set up shop in the studio together to shoot the breeze just as they might in one of their regular phone calls. First up, Luke and Tom discuss the findings of the recent Tourism Industry Business Sentiment Survey, which – while realistic about the ongoing challenges faced by many operators – tell an optimistic story about the future of our ind...
Mon, 02 May 2022 - 106 - Talking Tourism Episode 101 - Adopting A Mindset Of Co-Opetition with Toni Kibbey
Toni Kibbey is a business and marketing coach who helps business owners create clarity and direction, and take smarter steps towards growth. In today's episode, Toni chats to TICT's Emma Azon-Jacometti about the important role that collaboration and co-opetition play in business growth, particularly in Tasmania. Toni defines co-opetition, and explains the difference between a mindset of co-opetition and the action of collaboration, neither of which can exist without the other. She believ...
Tue, 19 Apr 2022 - 105 - Talking Tourism Episode 100 - Customer Service Has Gone Online with Liz Ward
Liz Ward is the Founder and CEO of Tourism Tribe, an online learning community that delivers advice and support for tourism operators to grow their confidence and digital business skills. In today's episode, she chats with TICT's Luke Martin about the everchanging world of technology, and how important it is that tourism operators adapt with those changes.Liz goes into detail about how the COVID environment has further fast-tracked digital changes, and the impact that this has had on take-up ...
Mon, 04 Apr 2022 - 104 - Talking Tourism Episode 99 - Making Data-Drive Decisions with Nick Wright
Like most tourism operators, Nick Wright has ridden the many highs and lows of the COVID wave over the past two years. Newly appointed to Hobart's iconic Islington Hotel in late 2019, he watched the double whammy of interstate bushfires and a global pandemic all but wipe out the property's forward bookings overnight. By March 2020, the hotel had closed for the state's lockdown, before a slow build back up several months later. In September 2020, Nick had taken on a new role with a northe...
Mon, 21 Mar 2022 - 103 - Talking Tourism Episode 98 - Celebrating Women In Tourism with Emily Hopwood and Tara Howell
Today is International Women's Day, a global day celebrating the social, economic, cultural and political achievements of women. In this episode of Talking Tourism, TICT's Emma Azon-Jacometti is joined by Tara Howell and Emily Hopwood to talk about this year's IWD theme, #breakthebias, and to celebrate the role of women in our great Tasmanian tourism industry. Tara and Emily discuss unconscious and conscious bias, and how they impact decision-making in business. While today's focus ...
Tue, 08 Mar 2022 - 102 - Talking Tourism Episode 97 - Why Tassie's In A Sweet Spot with Grant O'Brien
We thought it was time to get to know Grant O'Brien, the new Chair of Tourism Tasmania, better. Having grown up in the state's north-west, Grant began employment with Woolworths in the mid-80s as an Assistant Accountant. By 2011, he'd risen through the ranks to become CEO and Managing Director at Woolworths Limited, a position he held until 2016. Not one to rest on his laurels, Grant's "retirement" saw him go on to be appointed Chair of the Port Arthur Historic Site Management Authority ...
Mon, 28 Feb 2022 - 101 - Talking Tourism Episode 96 - Making The Most Of The Off Season Campaign with Thomasine Burnap
Thomasine Burnap is a Group Planning Director at BMF, one of Australia’s most awarded advertising agencies. For the last two and a half years, she has worked with Tourism Tasmania, including helping to plan their winter comms strategy. Thom’s insights around how Australians perceive winter led to the development of The Off Season – a campaign that encourages visitors to embrace rather than to escape everything that is unique, quirky, eccentric and stimulating about the cooler months in Tasman...
Wed, 16 Feb 2022 - 100 - Talking Tourism Episode 95 - Tasmania: The Antidote To The Straitjacket with Emma Terry
As Chief Marketing Officer for Tourism Tasmania, Emma Terry is responsible for the delivery of Tourism Tasmania’s marketing program to increase demand and grow visitor numbers to Tasmania.In today's episode of Talking Tourism, Emma sits down with West by North West's Tom Wootton to talk all things brand Tasmania, and how it competes with other tourism destinations around the country and the globe. There's no doubt that Tassie is a challenger state, and there's plenty that our industry can be ...
Mon, 22 Nov 2021 - 99 - Talking Tourism Episode 94 - Staying Match-Fit For The Customers You Don't Have with Greg Price
In the stuff of Tasmanian tourism legend, Greg Price famously chucked in a very promising and lucrative career in merchant banking in Sydney to return to Tasmania and establish a tourism business with one van and a vision of creating an affordable way for backpackers and budget travelers to see his home state. As Jump Tours Managing Director, Greg has since been awarded the Tasmanian Tourism Minister’s Young Achiever of the Year and Tasmanian Entrepreneur of the Year, and Jump Tours was named...
Mon, 15 Nov 2021 - 98 - Talking Tourism Episode 93 - Traditional Sales & Marketing Ain't Dead Yet with Melinda Anderson
Melinda Anderson has spent more than two decades working in the sales and marketing world, and is currently the Marketing Manager at Pennicott Wilderness Journeys. At this year's Tasmanian Tourism Conference, she brought a strong voice to a panel discussion asking, "Is Traditional Tourism Marketing & Sales Dead?" Her answer: emphatically no.There's no doubt that sales and marketing of tourism and travel experiences has changed dramatically over the past few years, with the digital realm c...
Mon, 08 Nov 2021 - 97 - Talking Tourism Episode 88 - Designing an Employer Brand to Attract The Best Staff with Ali Uren
As founder and director of Kiikstart, Ali Uren specialises in business planning and learning, and has a passion for helping Tassie's visitor economy creatively design and redesign itself in response to challenges, gaps and threats. There's no better time than now to be talking about just that! In today's episode of Talking Tourism, Rachel Williams chats with Ali about how businesses can attract the best talent by thinking about the end-to-end staff experience. External skill development ...
Mon, 01 Nov 2021 - 96 - Talking Tourism Episode 91 - Australians Still Want To Holiday with Michele Levine
Michele Levine knows a thing or two about human behaviour and consumer trends. As CEO of Roy Morgan Research, Michele's bread and butter is asking questions of Australians to understand their values, what drives them, and what they want in life. In this episode of Talking Tourism, TICT's Emma Azon-Jacometti asks Michele what Roy Morgan's research is saying about peoples' intention to engage with the tourism industry. We're encouraged to hear that, as borders reopen, an appetite for trave...
Mon, 25 Oct 2021 - 95 - Talking Tourism Episode 90 - Applying Academia to Tourism with Federal Group and UTAS
Federal Group and the University of Tasmania have embarked on a groundbreaking research project that looks set to make precedent for further cooperative partnerships between the university and the Tasmanian tourism industry at large. In this episode, Tom Wootton lines up Dr Daniel Hanna (Executive GM Corporate Affairs, Federal Group), Dr Kim Lehman (Adjunct Senior Researcher, UTAS) and Monika Belhaj (PhD candidate, UTAS) to discuss Monika's years-long study into the unique offerings of s...
Mon, 18 Oct 2021 - 94 - Talking Tourism Episode 89 - Word-of-Mouth On Steroids with Amanda Vallis
Amanda Vallis is founder and director of Vallis & Co., a Tasmanian-based communications agency specialising in public relations. So, what IS PR, and how can Tassie tourism operators use it to their best advantage?In this episode of Talking Tourism, Tom Wootton gets the low-down from Amanda on how some savvy public relations moves can get your tourism product or experience in the hands, ears and eyes of your target audience in compelling, efficient and often low-cost ways. Amanda discusses...
Mon, 11 Oct 2021 - 93 - Talking Tourism Episode 92 - How Tasmania Can Make The Most of a "New Normal" with Sarah Clark
As Managing Director of Intrepid Group APAC, Sarah Clark knows all too well the impacts of a pandemic on the national and global tourism industry. Intrepid is the world's largest adventure travel company operating in 130 countries but, in March 2020, it went into crisis mode to get about 4,000 of its customers home from around the globe. The good news? Sarah's outlook on a return to domestic and international travel says that Tassie is in good stead to make the most of a post-COVID recovery.&...
Mon, 04 Oct 2021 - 92 - Talking Tourism Episode 87 - Bringing Ideas To Life with Chris Davis and Jessi Mostogl
Chris Davis is the General Manager and co-founder of The Van Diemen Project, who provide small to medium businesses and entrepreneurs with advice, mentoring and support to help them build and develop sustainable businesses. Jessi Mostogl is the Director of Schools & Curriculum at Illuminate Education Australia, a sister company to the Van Diemen Project. She is passionate about empowering people for the next generation, so that they can "believe in tomorrow, today".Following their worksho...
Mon, 27 Sep 2021 - 91 - Talking Tourism Episode 86 - Working Together For A Whole System Tourism Industry
Katy Cooper has over 20 years' experience in a broad range of industries, including Tasmanian tourism and hospitality. As Head of Product at Neu21, she delivers leadership and futures thinking programs, focusing on finding new opportunities for innovation and growth. In this episode, Katy chats to Rachel Williams about whole systems innovation, and how it applies to the Tasmanian tourism industry right now. She explains how to define your business' inputs, elements, feedback loops and ou...
Mon, 20 Sep 2021 - 90 - Talking Tourism Episode 85 - Wine: Always An Essential Service
"If I had known what it was going to be like before I started, I never would have done it." It's a sentiment that a lot of us probably feel keenly right now (perhaps always!) and, for Joseph Burton, it sums up both his foray into owning his own business and the many twists and turns of a COVID-19 world over the past 18 months. As the first certified Sommelier in Tasmania and with 20 years of experience selling and serving wine under his belt, Joseph started his own wine wholesale, r...
Mon, 13 Sep 2021 - 89 - Talking Tourism Episode 84 - How Do You Do Mass Gatherings In A Socially Distanced World?
Madi Seeber-Peattie had been working in the events industry for more than 15 years when COVID-19 restrictions hit the industry hard. As owner/manager of Hobart's Farm Gate Market, Street Eats @ Franko and the Food and Beverage Collective, Madi lives and breathes mass gatherings. Her various ventures typically saw up to 10,000 people through the gates every week, and one of them depended entirely on interstate visitors. So what do social distancing and density restrictions mean for the mass ga...
Mon, 06 Sep 2021 - 88 - Talking Tourism Episode 83 - Taking A Brand Launch To The Digital Masses with Robbie Gilligan
Robbie and Emma Gilligan were all set to launch their new whisky brand, Derwent Distillery, right around the time COVID-19 shut down all notions of mass gatherings and traditionalcellar door promotions. So they got creative. Rather than launching face-to-face, they sent tasting packs around the world, and launched the brand to 1500 new digital friends, thus becoming the first distillery in the world to launch online. In this episode of Talking Tourism, Robbie shares the ups and down...
Mon, 30 Aug 2021 - 87 - Talking Tourism Episode 82 - Tuning-Up Your Marketing Plan with David Inches & Tom Wootton
Straight out of the 2021 Tasmanian Tourism Conference held this week in Launceston, two of Tasmanian tourism's sharpest marketing minds, Tom Wootton and David Inches, talk through what tourism businesses should be doing right now to take-stock of their marketing plan and investments. Evolve Tourism's David Inches has over 20 years experience working with tourism businesses of all types and sizes in Tasmania and across the country, building and reviewing their marketing plans and on prod...
Fri, 20 Aug 2021 - 86 - Talking Tourism 81 - 101 on Opening a New Hotel in the Middle of a Pandemic with Kate Bucknell
You've been appointed to your first GM role of a brand new hotel being developed by a local investment group in a regional City. You're recruiting and appointing staff, and putting the finishing touches on the property getting ready to welcome your first guests..... .when a global pandemic hits, closing borders and bringing your entire customer market to a sudden halt. This is Kate Bucknell's experience when she was appointed inaugural General Manager of the new Hotel Verge in cen...
Wed, 11 Aug 2021 - 85 - Talking Tourism Episode 80 - Getting your share of the Travel Voucher Action with Sam Denmead
The Tasmanian Government has announced $7.5 million for a further round of 'Make Yourself at Home' Travel Vouchers to encourage Tasmanians to travel the State and support tourism businesses and visitor destinations through the latest COVID border disruptions. TICT CEO Luke Martin sat down with Green Hat Tourism's Sam Denmead to workshop practical strategies small tourism businesses could consider to give them the best chance of getting a share of the Travel Voucher market. Luke and Sam ...
Thu, 29 Jul 2021 - 84 - Talking Tourism Episode 79 - Checking-In with Tourism Tasmania's John Fitzgerald
It's been another disruptive week for everyone in tourism, with the borders shutting to Victoria and New South Wales, and our hopes again turning to the Tasmanian community to get around the State and support our operators and destinations through the latest challenges.In this context, TICT CEO Luke Martin sat down with Tourism Tasmania's CEO, John Fitzgerald to unpack the roller coaster ride that is tourism in Tasmania in 2021. John shares his insights on the national outlook. Tourism ...
Wed, 28 Jul 2021 - 83 - Talking Tourism Episode 78 - Polishing your Digital Assets this Winter
Winter and the quieter months are the perfect time for all tourism operators to spend some time reviewing and updating their digital assets.What are your customers saying about your product? How's your online reputation? Are you using Google Adwords effectively, is it time to refresh your website? Taihlaura Denman-Francis, from award winning Tasmanian marketing consultancy, Kingthing Marketing, is a digital media guru, who luvvvvs this online stuff. Taihlaura steps you throug...
Fri, 21 May 2021 - 82 - Talking Tourism Episode 77 - T21 Update with Anne Greentree
The Tasmanian Government's Director of Visitor Economy Strategy Anne Greentree sat down with TICT CEO Luke Martin, to talk through how the industry against our T21 Visitor Economy Action Plan to rebuild the value of our tourism industry through COVID. Anne and Luke talk through airline recovery, the different hot spots of industry performance, how we're planning for the year ahead, and the different industry support programs being rolled out by State and Federal Governments.
Mon, 10 May 2021 - 81 - Talking Tourism Episode 76 - The Revival of Tasmania's Air Links
Fresh off the launch of Hobart's first international commercial flight in two-decades, Hobart Airport's new CEO, Norris Carter, sat down with Rachel Williams to talk things aviation. Norris outlines Tasmania's aviation out of COVID, the works at Hobart Airport to welcome back international flights, and his expectations for the ongoing recovery of air travel across Australia. Tourism Industry Council TasmaniaTICT is the peak industry body for the Tasmanian tourism industry. Disclaim...
Fri, 30 Apr 2021 - 80 - Special Edition: Talking Tourism in the 2021 Tasmanian State Election
With one week remaining until Tasmanians go to the polls, Tourism Industry Council Tasmania CEO, Luke Martin, sits down with Rachel Williams to talk all things tourism in the election. Luke outlines TICTs priorities in the election, and the major tourism policies announced so far by both major parties. How are we tracking? What are the industry's priorities, and how have our political parties responded so far? Tourism Industry Council TasmaniaTICT is the peak industry body for the T...
Sun, 25 Apr 2021 - 79 - Talking Tourism Episode 75 - Tasmania's Brand in a Post-COVID World
How will Tasmania be perceived in post-COVID world? Tasmania's resident Brand-guru, Brand Tasmania Guru, Todd Babiak, sits down with Rachel Williams to share his thoughts on Tasmania's brand attributes that will position the State well in the new reality of COVID.
Fri, 19 Mar 2021 - 78 - Talking Tourism Episode 74 - Regenerative Tourism. What is it and why does it matter with Sarah Lebski
Throughout COVID the concept of Regenerative Tourism has gained strength as a guiding principle for the future of tourism in destinations like Tasmania. Regenerative tourism takes the concept of sustainability in tourism to another level; the idea that visiting a destination should always make a positive contribution to the economic, social and ecological wellbeing of that destination. Tasmanian Tourism Champion Sarah Lebski sits down with Rachel Williams to explain the concept of R...
Fri, 05 Mar 2021 - 77 - Talking Tourism Episode 73 - 10 Things Every Tourism Operator Should be Doing Right Now with Sam Denmead & Jake Smith
Two of Tasmania's leading tourism gurus, Jake Smith and Sam Denmead share their presentation to the 2020 Tasmanian tourism conference ; 10 Things every Tourism Operator Should Be Doing Right Now as we work our way through COVID. Sam and Jake's rapid fire 10 key practical tips and insights were down very well at the tourism conference, and really is essential listening for every SME tourism operator. Get a pencil paper to take notes, and strap yourself in, as Sam and Jake drop some pearlers of...
Fri, 19 Feb 2021 - 76 - Talking Tourism Episode 72 - Tasmania's Climate Future with Dr Jess Melbourne-Thomas
2020 Tasmanian Australian of the Year, Dr Jess Melbourne-Thomas delivered the keynote address at the Hobart-leg of the 2020 Tasmanian tourism conference in November. One of Australia's leading marine scientists, Jess is a leading researcher shaping Australia's response to climate change and emission reduction. Jess speaks about Tasmania's climate future; the risks, realities and opportunities. This includes her views on the opportunity for Tasmania to emerge as one of the world's first carbon...
Fri, 05 Feb 2021 - 75 - Talking Tourism Episode #71 - Anna & Henry Terry. Tassie Truffles
Tassie's own Truffle Superstars! - The Terry Family have helped pioneer the truffle industry in Tasmania Anna and Henry share their family's story in cultivating a niche industry in Tasmania. Their views on how tourism and agriculture can work better together in Tasmania, and their aspirations for Tasmania's emergence as a culinary destination.
Tue, 19 Jan 2021 - 74 - Talking Tourism Episode #70 - Cutting waste and cleaning up Tasmania. A Container Deposit Scheme for Tasmania
Tasmania is renowned for its clean, green image. But the image needs to be matched with the reality of the ground. Cutting our waste, cleaning up the State and reducing rubbish is about protecting Tasmania's brand and delivering on our promise to visitors of a pristine, clean environment. Robert Kelman is one of Tasmania's leading authorities on waste management and container recycling. He explains to us why a Container Deposit Scheme for Tasmania is so important to reduce waste discard...
Tue, 05 Jan 2021 - 73 - Talking Tourism Episode #69 - Bruny Island Cheese & Beer's Nick Haddow
The founder of Bruny Island Cheese and Beer, Nick Haddow, is one of the pioneers of Tasmania's burgeoning reputation as a foodie destination. After working throughout Australia and the world and studying artisan cheese making, Nick settled on Bruny Island to bring some of the purest dairy produce anywhere in the world into outstanding and unique cheese. He is also Chair of Brand Tasmania, responsible for Tasmania's brand development. Nick shares his story, and what he believes Tasma...
Tue, 22 Dec 2020 - 72 - Talking Tourism Episode #68 - Wine Tasmania's Sheralee Davies
Wine Tasmania's Sharelee Davies' shares her insights into the growth of Tasmania's outstanding wine sector, and its own recovery from COVID. Sheralee also offer her insights into the future for Wine tourism in Tasmania and the opportunity for the State to be elevated as a wine destination. Wine Tasmania is the peak industry body for Tasmania's wine industry.
Tue, 17 Nov 2020 - 71 - Talking Tourism Episode #66 - The RTO Bros. Chris Griffin & Tom Wootton.
In our first episode of Talking Tourism after Tasmania's borders have re-opened to COVID-Safe States, Rachel Williams sits down with Tom Wootton & Chris Griffin, the Chief Executive's of Tasmania's Northern and North-West Regional Tourism Organisations. Tom and Chris share their thoughts on Tasmania's tourism recovery out of COVID, their priorities for Tasmania’s new iconic drive journeys and growing Tasmania's agritourism potential.
Tue, 03 Nov 2020 - 70 - Talking Tourism Episode #67 - What exactly is Experiential travel? With Experiential Tasmania, Sara Barns
Sara and James Barnes are building a business based on the principle of experiential travel - personalised, intimate experiences where visitors feel genuinely connected with places, products and people. Their tour business, Experiential Tasmania, takes visitors behind the scenes with some of the our leading producers - meeting the makers, sampling the producer and visiting sites not usually available to the general visitor. Sara's vision is shaped by her background working as ...
Tue, 03 Nov 2020 - 69 - Talking Tourism Episode #65 - Cyber security and protecting your business - with Andrew QuillTue, 13 Oct 2020
- 68 - Talking Tourism Episode #64 COVID Special - Planning for our Industry Recovery with Anne Greentree
With the final touches being put now on the T30 Recovery Plan to rebuild Tasmania's Visitor Economy, the Tasmanian Government's Director of Visitor Economy Strategy, Anne Greentree, sits down with Amy Hills to talk through how the plan is shaping, some of the major recovery initiatives and priorities. Anne also talks through the results of the recent industry survey on industry needs and priorities, and the Tasmanian Government and industry's response.
Thu, 30 Jul 2020 - 67 - Talking Tourism Episode #63: COVID Special - 10 Free and Easy Tourism Marketing Tips with Green Hat Tourism's Sam Denmead
Sam Denmead is one of Tasmania's best known and experienced tourism marketing and business advisers, with twenty years of experience as an operator, tourism marketer, industry leader, and consultant. Sam is working with a number of operators right now in adjusting her business to COVID. Sam has worked with TICT over the past few years as Coordinator of the Tasmanian Tourism Awards, and our go-to tourism marketing consultant for SME operators. We've asked Sam to sit down with Amy Hil...
Thu, 30 Jul 2020 - 66 - Talking Tourism Episode #62 COVID Special - Job Keeper Changes with Rob Cameron
Rob Cameron from TICTs Business and Financial Advisers, Collins SBA sits down with Tourism Tasmania's Amy Hills to talk through the Australian Government's extension and changes to Job Keeper scheme. Rob outlines what the changes mean for employers and employees, and considers some of the steps all tourism and hospitality operators needs to be considering now in resetting the business for the ongoing COVID uncertainty. Collins SBA is a Tasmanian consultancy firm specialising in business and f...
Thu, 30 Jul 2020 - 65 - Talking Tourism Episode #61: COVID Special - The National Outlook with the Australian Tourism Industry Council's Simon Westaway
The Australian Tourism Industry Council is the national federation of Australia's Eight State and Territory Tourism Industry Councils across the country, including TICT. ATIC owns and oversees the national Quality Tourism Framework, including the Australian Tourism Accreditation Program, Star Ratings and the Australian Tourism Awards. Simon Westaway is Executive Director of ATIC, and responsible for advocating the collective national agenda of the State and Territory Tourism Industr...
Tue, 30 Jun 2020 - 64 - Talking Tourism Episode #60: COVID Special - What's the future of Business Events in Tasmania? With Marnie Craig, CEO of Business Events Tasmania
Tasmania's lucrative Business Events Sector has been hit hard by COVID with nearly all conferences and business events scheduled for 2020 cancelled or rescheduled to 2021. TICTs Luke Martin sits down with the Chief Executive of Business Events Tasmania, Marnie Craig, who explains that not all is as bleak as it seems for the Business Events market, and how 2021 is shaping as a strong recovery for the sector. Marnie also outlines some of the ways different tourism operators can share in the bus...
Tue, 30 Jun 2020 - 63 - Talking Tourism Episode #59: COVID Special - Tasmania's Air Access Recovery with Hobart Airport's Matt Cocker
With Tasmanian Premier Peter Gutwein indicating Tasmania's border restrictions are expected to be lifted from July 24, TICT CEO Luke Martin sat down with Hobart Airport's Acting CEO, Matt Cocker, to learn more about planning underway to restore Tasmania's aviation access to Pre-COVID levels. How many flights can we expect from late July? Who will be flying and where to? Where are things at with planning for a direct Trans-Tasman service to New Zealand? Matt talks through the challen...
Tue, 30 Jun 2020 - 62 - Talking Tourism Episode #58 - Cultural and arts events in regional areas - with Travis Tiddy
Recorded-pre COVID, TICTs Sam Denmead sat down with the founder and Creative Director of Queenstown's wonderful biannual art and cultural festival, The Unconformity, Travis Tiddy.Travis talks through the creative challenges, opportunities and innovations needed to create quality arts and cultural events in regional areas. The Unconformity won the 2019 Tasmanian Tourism Award for Festivals and Events. The biannual three day event celebrates the rich heritage and creative energy of T...
Tue, 30 Jun 2020 - 61 - Talking Tourism Episode #57: COVID Special - Operators Reopening with RACT Destination's Andrew Paynter, and Blue Derby Pods, Tara Howell
With tourism businesses across the State gearing up for re-opening, initially for Tasmanian's, and soon for interstate visitors, we thought it would be insightful to hear the lived experience of re-opening for a couple of prominent tourism operators with very different types of businesses. Chief Operating Officer of RACT Destinations, Andrew Paynter, speaks on the first day of his businesses’ reopening about his team’s journey, why he believes his team is coming out of COVID-19 stronger ...
Tue, 16 Jun 2020 - 60 - Talking Tourism Episode #56: COVID Special - Market Insights with Tourism Tasmania's Research Guru, Dr Allison Anderson
Tourism Tasmania’s research and insights guru, Dr Allison Anderson, takes us through what she has been learning about customer behavior, wants and needs coming out of COVID-19 and how operators might be able to respond in their own business.Dr Anderson also shares the key insights on recent on the Tasmanian intrastate visitor market, based on research influencing Tourism Tasmania's new Intrastate Marketing Activities. To access Tourism Tasmania's market research insights visit www.tourismtasm...
Tue, 16 Jun 2020 - 59 - Talking Tourism Episode #55- Producing high quality video content - with Rob HarrisonWed, 10 Jun 2020
- 58 - Talking Tourism Episode #54: COVID Special - Marketing Tasmania to Tasmanians with Emma Terry
Tourism Tasmania's Director of Marketing, Emma Terry, sits down with Amy Hills to explain the forthcoming intrastate marketing strategy Tourism Tasmania will be rolling out over coming weeks as local restrictions ease, and locals are invited to 'Make themselves at Home'. For further details visit www.tourismtasmania.com.au
Tue, 02 Jun 2020 - 57 - Talking Tourism #53: COVID Special - Insights into the Tasmanian Intrastate Market with Federal Group's Daniel Hanna
Federal Group is Tasmania's largest tourism and hospitality operator, as operators of Tasmania's two Casino resorts, Hobart's award-winning MACq01 and Henry Jones Hotels, the luxury Safire Freycinet Resort, and several hotels in key tourism nodes across Tasmania. Dr Daniel Hanna is Director of Corporate Affairs and Regulations for Federal Group. Daniel is a well-known figure within the Tasmanian tourism and hospitality sectors, as a former CEO of Tourism Industry Council Tasmania, and th...
Tue, 02 Jun 2020 - 56 - Talking Tourism Episode #52: COVID Special - Regional Tourism Leadership with Kym Goodes and Paul Seaman
Amy Hills sits down for a chat with the Chairs of two of Tasmania's four Regional Tourism Organisations; the East Coast RTO Chair, Kym Goodes; and Tourism Northern Tasmania's Chair, Paul Seaman. Kym and Paul have been at the coalface over the past few weeks in their regions, engaging with local operators about the priorities for industry through the COVID shutdown, and voicing those priorities to Tourism Tasmania, TICT and other State bodies. They also consider the ongoing role of R...
Tue, 02 Jun 2020 - 55 - Talking Tourism Episode #51: COVID Special - Tips and tricks to make money (or not lose more money) in restricted Accommodation markets with David Reed
For many years, David Reed has been TICTs go-to industry guru on tourism yield management - knowing the true of cost of selling your product and pricing your service accordingly to make money. David has presented to operators across the State for years about the principles of yield management in tourism. With many accommodation operators gearing up for the lifting of restrictions and wanting to get a piece of the local intrastate market, David takes us through some of the considerations ...
Tue, 02 Jun 2020 - 54 - Talking Tourism Episode #50: Covid Special: Industry development and training opportunities with TICTs Luke Martin
TICT CEO Luke Martin take listeners through the business development and training opportunities being made available to tourism and hospitality operators over the winter months and the CVOVID recovery. TICT is launching some exciting programs pitched to operators wanting to spend the time developing their tourism and business skills, and re-set their business. Luke also talks through TICTs changings mindset around crisis to recovery, and the policy development and planning underway across the...
Tue, 19 May 2020 - 53 - Talking Tourism Episode #49: Covid Special: Covid Safe Plans and the Responsibilities of Businesses with WorkSafe Tasmania Acting-CEO, Robyn Pearce
The Acting CEO of WorkSafe Tasmania, Robyn Pearce, sits down with TICT CEO Luke Martin to explain the new regulations and responsibilities for all businesses as they resume operating. WorkSafe Tasmania is responsible for workplace standards in Tasmania. Robyn explains what a Covid Safe Plan is, where to find advice and help, and what must every business operator do to keep themselves safe, their employees and customers. For more information on Tasmania's COVID Safe arrangements visit: https:/...
Tue, 19 May 2020 - 52 - Talking Tourism Episode #48: Covid Special: Industry insights with Industry Leaders, Clint Walker and Kath McCann
Some of our most downloaded COVID podcasts are those featuring the insights and lived experiences of tourism operators and stakeholders working through the different stages of the crisis. In this episode, TICT CEO Luke Martin, sits down with his two Deputy Chairs, Clint Walker, and Kathryn McCann, who share their insights on the COVID crisis from two very different perspectives. Clint Walker is the CO-Proprietor of Stanley Seaview Inn, Horizon Deluxe Apartments and Burnie CBD Apartm...
Tue, 19 May 2020 - 51 - Talking Tourism Episode #47: Covid Special - The Road Map Ahead with Tourism Tasmania's John Fitzgerald
Tourism Tasmania CEO John Fitzgerald takes listeners through the Tasmanian Government's Road Map to Recovery from COVID 19, as it relates to the Tasmanian visitor economy. John also shares insights into Tourism Tasmania's planning ahead around activating the Tasmanian intrastate market, and what operators can do to now in planning for the recovery ahead. For more information visit: www.coronavirus.tas.gov.auwww.tourismtasmania.com.au www.business.tas.gov.au
Tue, 19 May 2020
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