Logistics Business Conversations

Cross-border trade has become more complex, more volatile and potentially more expensive — but are businesses making it harder than it needs to be?

In this episode of Logistics Business Conversations, Paul Hamblin speaks with Patrick Frith of Avalara, a global trade and customs compliance expert with more than 20 years of experience.

They explore the hidden costs behind international trade, why HS classification can make or break a shipment, how rapidly changing tariffs are reshaping global trade lanes, and the four pieces of the compliance puzzle businesses need to get right.

Patrick also explains why he believes customs delays can be completely avoidable, how automation and AI are changing trade compliance, and why geopolitics could make international logistics even more complicated in the years ahead.

For businesses involved in cross-border logistics, customs, global trade, tariffs, supply chains, imports or exports, this episode reveals where the biggest risks really lie — and how technology could help remove them.

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What really happens when a forklift strikes warehouse racking or a structural column – and why isn’t harder impact protection always safer?

In this episode of Logistics Business Conversations, Peter MacLeod speaks with James Ryan, founder of Sentry Protection Products, to explore the science and engineering behind warehouse impact protection and how the right approach can protect people, infrastructure and productivity.

James explains the physics of forklift impacts, why effective protection needs to absorb and dissipate energy, and how warehouse operators can reduce the hidden costs associated with damaged racking, columns, vehicles and operational downtime. They also discuss the development of adjustable column protection, collision avoidance technology for blind corners, and why simple, easily implemented safety solutions could prove just as important as automation in the warehouses of the future.

The conversation also looks ahead to increasingly automated warehouses and asks how businesses can maintain warehouse safety as forklifts, autonomous vehicles and people continue to operate alongside one another.

Topics include: warehouse safety, forklift safety, impact protection, pallet racking protection, warehouse racking, column protection, collision avoidance, materials handling, intralogistics, warehouse automation, workplace safety and distribution centre productivity.

🎧 Listen now to discover why smarter warehouse protection isn't simply about making barriers stronger – it's about understanding the energy behind an impact.

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In this episode of Logistics Business Conversations, host Peter MacLeod speaks with Oana Jinga, Chief Commercial and Product Officer at Dexory, about why the future of warehouse AI starts with something much more fundamental: accurate, trustworthy physical data.

As artificial intelligence becomes increasingly embedded in logistics and warehousing, Oana explains why poor inventory and operational data can undermine even the most sophisticated AI systems. They explore the growing role of Physical AI, how real-time warehouse data can improve decision-making, and why inventory accuracy is the foundation for greater productivity, customer service and profitability.

The conversation also looks at how warehouses could become increasingly autonomous, whether AI can ever replicate the knowledge and intuition of experienced warehouse managers, and why businesses should focus on the operational problem they need to solve before investing in new technology.

Topics include warehouse AI, Physical AI, inventory accuracy, warehouse automation, robotics, WMS data, real-time warehouse visibility, intralogistics, supply chain technology, inventory management, warehouse efficiency, AI-powered decision-making and the future of warehousing.

🎧 Listen now to discover why better AI may ultimately depend on better knowledge of what is really happening on the warehouse floor.

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Cargo theft and freight fraud are becoming increasingly sophisticated, with organised criminals using digital tools and AI to exploit vulnerabilities across the supply chain.

In this episode of Logistics Business Conversations, Peter MacLeod is joined by Ewa Węgorkiewicz from Trans.eu to explore how freight crime is evolving and what the industry can do to stay ahead.

They discuss corporate identity hijacking, fraudulent carriers and the growing role of AI on both sides of the fight against cargo theft. Ewa also explains why continuous digital verification is becoming essential and how Trans.eu's partnership with TAPA (Transported Asset Protection Association) is helping create trusted networks for high-value freight.

The conversation explores TAPA's security standards, the launch of a dedicated Trusted Carrier Exchange, and why security and verified trust could become a genuine competitive advantage for carriers.

Listen now to discover how technology is changing the fight against freight crime – and what secure freight networks could look like in the years ahead.

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DX may be best known for its express parcel deliveries, but the business is evolving into a much broader logistics provider.

In this episode of Logistics Business Conversations, host Peter MacLeod speaks withDX LogisticsCEOIan Truesdaleabout his first year in the role and the strategy shaping the company's next phase of growth.

They discuss the shift towards integrated logistics services, DX's expansion into warehousing, fulfilment, dedicated transport and same-day delivery, and how investment in digital technology, AI and acquisitions is supporting that transformation.

The conversation also explores changing customer expectations, sustainability, collaboration across the supply chain, and what the future of logistics looks like in an increasingly complex world.

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The race to decarbonise logistics is gathering pace—but can ports become one of the industry's biggest catalysts for change?

In this episode of Logistics Business Conversations, we speak with John Trenchard,Vice President of Sustainable International Supply Chains Europe at DP World, to explore how innovative port incentives, carbon inset programmes and low-carbon transport initiatives are helping reduce emissions across the supply chain.

From shifting freight from road to rail and rewarding cleaner transport choices, to trialling electric trucks, HVO fuel and carbon accounting for Scope 3 emissions, John explains how practical incentives are encouraging businesses to embrace more sustainable logistics without compromising efficiency.

We also discuss why collaboration across ports, carriers and cargo owners is essential, how carbon inset credits are changing the way companies measure supply chain emissions, and why progress—not perfection—is the key to achieving meaningful decarbonisation.

If you're interested in sustainable logistics, freight transport, carbon reduction or the future of greener supply chains, this is an episode you won't want to miss.

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Most companies overlook a simple but powerful way to slash their emissions in refrigerated transport—and it’s not just about switching to electric. Jon Jerrad-Din, Rental Sales Manager at ThermoKing, exposes how rental solutions are quietly transforming the industry, making sustainability achievable without massive capital costs. If your fleet is feeling the squeeze of rising operational costs and tightening environmental regulations, this episode unlocks a game-changing approach that blends flexibility, economy, and eco-conscious innovation.

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Most companies overlook a critical mistake in warehouse design—assuming “more” is always “more efficient.” Prologis’s James Henstock and Danny Bostock reveal how forward-thinking infrastructure, like solar-ready roofs and future-proof connectivity, is revolutionising logistics.

This episode uncovers how innovation, sustainability, and agility are reshaping the warehouse landscape. You’ll discover the strategic design principles that enable warehouses to adapt over 20 years, integrating automation, energy resilience, and talent attraction—all while reducing costs and environmental impact.

This episode of Logistics Business Conversations is brought to you by Prologis. AD

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In this eye-opening conversation, Greg Braun from C3 Solutions reveals surprising survey data: 72% of operators revert to manual systems during peak times, often wasting fuel, increasing emissions, and creating bottlenecks that ripple through your entire supply chain. He exposes the dangerous “silver bullet syndrome,” where companies desperately want a magical solution but hesitate to invest properly. The result? Millions lost in hidden costs, from damaged perishables to missed delivery windows.

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Most logistics companies risk falling behind by hesitating to fully embrace AI—are you one of them? Ben Glossup, VP at Aptean, and Peter MacLeod reveal the transformative power of AI that’s already reshaping warehouse and transport management. This isn’t about future promises; it’s about unlocking immediate efficiencies, making sense of complex data, and empowering everyone from operators to executives with tools that work smoothly—and ethically—today.

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Discover how AI can transform your warehouse operations from chaos to clarity. In this episode, Scott Kramer from Infios reveals practical AI strategies that empower teams to make smarter decisions and enhance efficiency. Learn how AI supports, rather than replaces, your workforce by embedding intelligent decision-making into everyday workflows.

Scott breaks down the four levels of AI—predictive, generative, agentic, and conversational—and shares real-world applications that solve operational challenges. Whether it's managing late trucks or optimizing labor plans, this episode provides actionable insights for warehouse managers and operations leaders eager to leverage AI for tangible results.

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Explore the seismic shift in logistics as companies pivot towards supplier consolidation. In this episode, Peter MacLeod uncovers the hidden advantages of this trend with insights from industry leaders Jason Sedlan and Phil Thorpe. Discover how consolidating suppliers can streamline operations, cut costs, and enhance resilience.

Why are businesses embracing a one-stop-shop approach? How does this impact the future of logistics and industrial sectors? Tune in to find out how these changes could redefine your strategy and give you a competitive edge.

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Unlock the secret to transforming one of logistics’ biggest blind spots - the yard. Gerry Daalhuisen, Senior Director at Transporeon, exposes why yards remain the least digitized and how outdated practices are costing your business millions in hidden costs, inefficiencies, and safety risks. Imagine a yard where trucks flow seamlessly, queues vanish, and operational costs plummet—sounds like magic, but it’s already within reach. Perfect for logistics decision-makers, supply chain managers, and tech innovators alike—if you’re ready to ditch reactive chaos and embrace proactive, data-driven yard management, this episode is your roadmap. The future of seamless, safe, and sustainable yards is here. Will you be part of it?

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Join Peter MacLeod as he talks with Smitha Rafael about the hidden vulnerabilities of relying solely on cloud-based WMS solutions. Discover how hybrid WMS architectures — combining on-site edge devices with cloud replication — create a critical safety net against outages and cyberattacks. Smitha shares real-world stories and practical insights on minimizing downtime costs, which can exceed $25,000 per hour. As warehouse automation continues to accelerate, resilience has become essential. Explore the future of warehouse technology and learn how to keep your operations robust and future-proof.

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Join Mike Morgan of OPEX as we explore the evolving landscape of warehouse automation. In this episode, we discuss how AI and robotics are reshaping logistics, offering insights into the future of supply chains. Whether you're a logistics professional or a tech enthusiast, this conversation provides a thoughtful look at the innovations driving change in the industry.

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Explore how Ocado is transforming fulfillment with flexible, scalable automation. Jamie Spencer shares insights on using AI, digital twins, and AMRs to adapt to market demands. Discover why flexibility is key to avoiding costly overinvestments and meeting rising customer expectations. Perfect for logistics professionals and retailers looking to future-proof their operations.

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Paul Hamblin chats with Jack Peck, Head of Sales at Wattstor, and Nick Hay, Wattstor Non-Executive Advisor, about the looming 65% increase in transmission charges and how logistics companies can turn this challenge into an opportunity. Discover proactive strategies to mitigate these costs and ensure your business thrives in the coming years.

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Is your logistics operation truly future-ready? In our latest episode, we dive into the world of delivery networks with Gary Rosier-Taylor from Descartes. Discover how to move beyond "good enough" and embrace cutting-edge strategies that optimize efficiency, sustainability, and customer satisfaction.

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In this episode of Logistics Business Conversations, host Paul Hamblin is joined by Russell Holmes, UK Sales Director at AutoStore, to explore what “high-throughput fulfilment” really means in today’s fast-moving supply chain environment.

The discussion breaks down how fulfilment is defined, how throughput is measured, and why modern warehouses are now achieving tens of thousands of picks per hour. Russell explains how businesses are moving away from manual processes towards highly efficient, scalable systems that maximise space, improve productivity, and support faster order processing.

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Join us as we explore the transformative power of LiDAR technology in industrial settings with Glen DeVos, CEO of MicroVision. Discover how 3D solid-state LiDAR is revolutionizing warehouse safety and efficiency by enabling precise pedestrian detection, clutter management, and environment mapping. Learn about the shift from 2D to 3D sensing, the benefits of onboard processing, and the potential for retrofitting existing fleets. As automation accelerates, this episode offers insights into how LiDAR can drive safer, smarter logistics, making it essential listening for engineers and logistics innovators.

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Join Peter MacLeod and Sam Moffett, Managing Director of Moffett Automation, as we unveil the future of warehouse automation with shuttle-based technology. Discover how these innovative systems enhance scalability, reduce energy consumption, and pave the way for fully automated warehouses. Learn about the integration of AI and advanced traffic management to boost efficiency and minimize disruptions. This episode is a must-listen for logistics leaders and tech innovators eager to future-proof their operations with smarter, adaptable solutions.

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In this episode of Logistics Business Conversations, Peter MacLeod speaks with Rob Fisher, CEO of the UK Materials Handling Association (UKMHA). They discuss the evolution of the logistics sector, the importance of safety in warehouse operations, and the role of UKMHA in advocating for the industry. Rob shares insights on the association's initiatives, including the launch of a new training facility, efforts to attract new talent, and the impact of automation on forklift trucks. The conversation highlights the need for continuous improvement in safety standards and the importance of engaging younger generations in the logistics field.

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Join Ian Wright, Peter MacLeod, and Caroline Barber as they discuss Ian's inspiring fundraising journey for Transaid. Discover how cycling efforts are raising vital funds to support Transaid's impactful initiatives in Africa, from reducing child mortality to improving road safety. Support Ian's ride and make a difference by donating through his JustGiving page: https://www.justgiving.com/page/ian-wright-logistics-business

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We're excited to announce that Paul Hamblin is joining our podcast team! In this episode, Paul and Gregg Collett from CHG Meridian explore a groundbreaking financial approach that liberates logistics companies from outdated ownership models. Learn how usage-based finance solutions can accelerate automation investments, enhance flexibility, and improve cash flow. Gregg shares real-world success stories and strategies to avoid common pitfalls, making high-tech upgrades accessible for businesses of all sizes. This episode is perfect for logistics managers and entrepreneurs looking to stay ahead in a tech-driven industry.

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Peter MacLeod sits down with Mike Daly, to explore his transformative journey from student-led ventures to industry-wide innovations in logistics. Host Peter MacLeod delves into the evolution of garment transportation, the challenges of scaling a logistics business, including mergers, acquisitions and rebrands, and the impactful work of TransAid in improving transportation and healthcare in sub-Saharan Africa. Discover how strategic growth and community-focused initiatives are shaping the future of logistics.

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In this episode of Logistics Business Conversations, host Peter MacLeod is joined by Jason Lee, General Manager of Europe for ALSCO, to explore the transformative impact of reusable packaging in logistics. Discover how ALSCO's innovative pooling service is driving sustainability, reducing carbon footprints, and enhancing supply chain efficiency. Tune in to learn about the challenges and opportunities in adopting circular economy principles and the future of logistics packaging.

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Join Peter MacLeod and Sjoerd Eekelaar from CargoON as they discuss the future of logistics. Discover how AI is transforming supply chains, tackling driver shortages, and enhancing sustainability. Learn practical steps for businesses to embrace digital innovation and thrive in a changing industry.

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In this edition, host Peter MacLeod speaks with Martin McVicar, co-founder of Combilift. The conversation highlights the company's journey, celebrating the production of their 100,000th truck, a golden vehicle raffled to support UNICEF.

Martin shares insights into Combilift's evolution from a startup to a global leader in multi-directional forklifts, emphasising their commitment to innovation and customer-centric solutions. The discussion covers Combilift's strategic growth in niche markets, including warehousing and data centres, and their focus on safety with pedestrian forklifts. Martin recounts the company's origins, his engineering background, and the challenges faced in the early days. The episode concludes with Martin's reflections on Combilift's success, their ongoing expansion into new markets, and their dedication to providing value through innovative products and services.

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In this episode of "Logistics Business Conversations," host Peter MacLeod sits down with Dr. Yaro Tenzer, co-founder and CEO of Right Hand Robotics. They delve into the innovative technologies that Right Hand Robotics is pioneering, focusing on enabling robots to manipulate everyday objects with precision and reliability.

Dr. Tenzer shares insights into the company's approach to automation in high-throughput warehouses, particularly in e-commerce, and discusses the challenges and future potential of robotic technology in logistics. The conversation highlights the importance of AI and machine vision in driving efficiency and reliability in fulfillment operations, offering a glimpse into the future of automated warehousing.

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In this episode of Logistics Business Conversations, the discussion centres around the transformative role of Autonomous Mobile Robots (AMRs) in warehouse automation. Denis Niezgoda, Chief Commercial Officer of Locus Robotics, explains the advantages of AMRs over traditional Automated Guided Vehicles (AGVs), highlighting their flexibility and ability to operate without additional infrastructure.

The conversation delves into the benefits of AMRs, such as their adaptability to existing warehouse processes and their potential to scale automation according to business needs. The episode also explores the innovative subscription model, Robots as a Service, which allows businesses to adjust their automation levels dynamically. With insights into the integration of AI and the future growth of Locus Robotics, this episode provides a comprehensive overview of the evolving landscape of warehouse automation.

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In this episode of Logistics Business Conversations, Peter MacLeod engages in a compelling discussion with Wouter Satijn, CRO and co-owner of Joloda HydraRoll. This episode delves into the transformative power of automated loading and unloading systems, highlighting how Joloda is tackling the persistent challenges of manual operations in warehouses and discussing key trends in the warehouse and loading bay area.

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In this episode of Logistics Business Conversations hosted by Peter MacLeod, the focus is on Konecranes and their innovative Agilon product. Stephen Grundy, Agilon Business Development Manager, discusses the evolution of Konecranes from their traditional big crane products to their new automation business line, highlighting the Agilon system's benefits in warehouse automation.

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In this special edition of Logistics Business Conversations, Peter MacLeod interviews Louise Inglese, founder and CEO of GenieGrips, about forklift safety and innovative solutions in logistics. Louise explains that forklifts, while essential, pose significant risks in warehouses, including tip-overs, pedestrian collisions, and load slips. GenieGrips’ core product, the GenieGrips Mat, addresses load slipping, particularly with steel products, reducing accidents caused by sudden stops or turns.

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In this episode of Logistics Business Conversations, host Peter MacLeod engages with Paul Weston, Regional Head at Prologis UK, to explore the evolving landscape of logistics infrastructure. The discussion centers on Prologis' strategic initiatives to meet the current and future needs of warehouse occupiers. Paul highlights Prologis' significant role in the UK, where 2.5% of the nation's GDP flows through their facilities. The conversation delves into the company's flagship project at the Daventry International Rail Freight Terminal (DIRFT), a multimodal logistics hub that exemplifies sustainable development with its 100% electric, BREEAM Outstanding-rated buildings.

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In this episode of Logistics Business Conversations, host Peter McLeod sits down with Alex Christopher, Automation Sales Manager for Mecalux UK, to explore the evolving landscape of warehouse automation. Recorded live at the IMHX logistics studio, the discussion delves into the major challenges facing logistics operators today — from workforce reliability and retention to health and safety and order accuracy — and how automation is helping businesses overcome them. According to Christopher, many companies are now “dipping their toe” into automation, exploring what’s possible to address these recurring issues and improve operational efficiency.

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In this episode of Logistics Business Conversations, the focus is on the future of warehouse visibility, featuring Chris Coote, Director of Product at Dexory. Recorded live at IMHX, the discussion delves into the evolving landscape of warehouse management, emphasizing the importance of data-driven insights and technological advancements. Chris highlights Dexory's role in transforming warehouses from reactive to adaptive environments through their warehouse intelligence platform.

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Join us in Logistics Business Conversations as Mike Morgan from OPEX discusses the transformative power of automation in logistics. Discover how sortation opens doors to efficiency, and learn about OPEX's journey from mailroom automation to warehouse innovation. This episode offers insights into overcoming industry challenges and thriving in a rapidly evolving market. Subscribe now for the latest in logistics innovation.

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The episode of "Logistics Business Conversations" features a discussion with Matt Harling, AutoStore Sales Manager for Kardex, about the essence of true partnerships in the logistics industry. The conversation delves into the importance of offering comprehensive solutions rather than just products, and how Kardex differentiates itself by integrating operational constraints into their offerings. The episode also explores the challenges businesses face, such as achieving a fast return on investment and maintaining flexibility in automation projects. The dialogue emphasizes the significance of human interaction and trust in building successful partnerships, highlighting Kardex's commitment to evolving with their clients' needs globally.

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In this episode of Logistics Business Conversations, host Peter MacLeod sits down with Nathan Miller, Key Accounts Manager at MiTek, to explore the evolving role of mezzanine floors in automated warehouse design. Recorded live at IMHX in Birmingham, the discussion delves into the complexities and innovations in integrating automation with mezzanine structures. Nathan shares insights on how MiTek addresses the unique challenges of automation, emphasizing the importance of maximizing vertical space to enhance warehouse efficiency.

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Host Peter MacLeod talks with Alex Yancher, CEO of Passport Global, about navigating tariffs, trade disruption, and the removal of de minimis rules. Discover how e-commerce brands can protect margins, stay compliant, and unlock global growth opportunities in turbulent times.

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In this episode of Logistics Business Conversations, host Peter MacLeod speaks with Smitha Rafael, Chief Product & Delivery Officer at SnapFulfill, about why 3PLs and retailers are abandoning outdated warehouse management systems (WMS) in favor of modern, cloud-based solutions.

Smitha explains how legacy WMS platforms struggle to keep up with today’s rapidly changing supply chain demands, lacking scalability, easy integration, and flexibility. Emphasizing the importance of choosing a flexible, partnership-oriented WMS provider and preparing teams for change management to fully realize the benefits.

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In this episode, Peter MacLeod talks with Bloq.it CEO about the rapid growth of parcel lockers and out-of-home delivery. The discussion covers their battery-powered, easily deployable lockers, the cost and sustainability benefits for retailers, and the importance of locker density for consumer satisfaction. Bloq.it highlights its neutral, tech-driven approach, working with major couriers like DHL and DPD, and shares its plans to expand across Europe—with eyes on future opportunities in the U.S.

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In this compelling episode of Logistics Business Conversations, editor Peter MacLeod sits down with Anna Kaparaki, DBA Researcher in Maritime Decarbonisation

Lecturer in Maritime Law (delivered by Liverpool John Moores University in partnership with Lloyd’s Maritime Academy).

Together, they discuss how AI, IoT, and green fuels are transforming the shipping industry, alongside the impact of IMO and EU regulations on maritime operations. They highlight the importance of education and upskilling in driving sustainable change, explore real-world decarbonisation initiatives and circular economy examples, and examine the growing demand for ESG expertise and the career opportunities it brings.

Whether you're in maritime, logistics, sustainability, or education—this is a must-listen on the industry's path to net zero.

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Peter McLeod of Logistics Business Magazine speaks with Jonah McIntire, Chief Product and Technology Officer at Trimble, about how AI is transforming logistics. Jonah explains how generative AI can deliver real value even with imperfect data, automating complex tasks like shipment tracking, fraud detection, and company verification. They also explore how AI enhances—rather than replaces—human roles in the supply chain.

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In this episode of Logistics Business Conversations, host Peter MacLeod talks with Jim Ryan, founder of Sentry Protection Products, about the parallels between cycling and warehouse safety. Ryan shares how his passion for cycling mirrors his approach to business—emphasizing continuous progress, planning for uncertainty, and working collaboratively. He discusses Sentry’s development of energy-absorbing safety products and the challenges of gaining industry acceptance. Highlighting innovations like the Collision Sentry sensor system, Ryan stresses that investing in safety is not just about equipment, but about protecting people and ensuring long-term business success.

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This episode of the Logistics Business Conversations, hosted by Peter McLeod and featuring Brian Kirst, Chief Commercial Officer at SnapFulfil, delves into the findings of a recent industry survey commissioned by SnapFulfil. The survey aimed to understand the current state of warehouse management systems (WMS) and automation adoption, as well as the key challenges and expectations within the warehousing sector.

They discuss the data gathered from small SMEs to large enterprises about their WMS usage, trends, challenges, and expectations regarding WMS and related automation and robotics. Sharing interesting figures such as that 42% logisticians identify integration with other systems as their biggest challenge, amongst many more valuable insights.

Read the Full Report here: https://info.snapfulfil.com/market-report-maximizing-warehouse-efficiency

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In this episode of Logistics Business Conversations, host Peter Macleod speaks with David Hibbett, CEO of TGW Northern Europe, about the pivotal role of Logistics Automation in the ongoing transition to Industry 4.0.

They discuss the challenges and transformations in the logistics sector, including labor shortages, the increasing demand for flexibility and efficiency, and the importance of cost-effectiveness. Automation, including TGW's Live Pick system, is helping businesses achieve greater flexibility, scalability, and efficiency in their operations.

From discussions around software and algorithms to data security, the episode provides a comprehensive overview of the challenges and opportunities in the evolving landscape of logistics.

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In this episode of Logistics Business Conversations, host Peter Macleod speaks with Andy Ingram-Tedd, VP of Advanced Technology, about the journey from early fulfilment missteps to cutting-edge warehouse automation. They discuss how bold decisions, simulation, and in-house engineering led to the creation of scalable, fault-tolerant systems—complete with ultra-light robots and modular grids. From labour challenges to the rise of “lights-out” warehouses and 3D-printed parts, the conversation offers a compelling look at how intelligent automation is reshaping the future of logistics.

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Warehouse safety is a growing concern, with thousands of industrial truck accidents reported annually—many happening while reversing. In this episode of Logistics Business Conversations, experts Elke Karnarski and Fabian Zimmermann from Linde Material Handling break down the biggest safety risks in warehouses and what can be done to prevent them.

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In this episode of our podcast, Logistics Business Conversations, Peter MacLeod sits down with Damon He from SEER Robotics to discuss the evolving relationship between humans and robots in warehouse operations. As automation reshapes logistics, Damon sheds light on how robotics enhances, rather than replaces, human roles, creating a more efficient and safer working environment. He highlights that robots don't eliminate jobs but instead restructure them—allowing workers to focus on higher-value tasks such as robot maintenance, programming, and data analysis.

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In this episode of Logistics Business Conversations, host Peter McLeod speaks with Colm Gallagher, Chief Data Scientist at Hitachi ZeroCarbon, about the Electric Freightway initiative—an ambitious project tackling the decarbonization of the UK’s HGV sector. With heavy goods vehicles responsible for 20% of UK transport emissions, the initiative aims to roll out electric HGVs alongside essential charging infrastructure. Colm discusses the economic and logistical challenges of electrification, the role of data in optimizing fleet operations, and how smart charging solutions can reduce costs. Tune in to discover how this initiative is shaping the future of sustainable logistics.

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Selecting the right logistics software is crucial for optimising operations, but the process goes beyond just issuing an RFI or RFP. Listen to our recent conversation with, Gary Rosier-Taylor (Descartes) and Phil Turton (Viewpoint Analysis) where we guide you through mastering the software selection and procurement process.

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In this episode, we discuss the increasing demand for technical skills in the logistics industry and the training necessary to meet this demand. Peter is joined by Stefan Beke, an expert in technical training from TVH University.

Stefan emphasizes the growing importance of technical expertise as logistics operations become more technology-driven. Key equipment like forklifts are central to efficient logistics, and maintaining them requires specialized skills, especially with the shift toward electric models. This transition has made electrical and electronic skills more essential, areas where many technicians still face challenges.

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In this episode of Logistics Business Conversations, Peter McLeod interviews DHL Supply Chain UK & Ireland CEO Saul Resnik on navigating modern supply chain challenges, from geopolitical risks and cybersecurity threats to post-COVID shifts in consumer behavior. Resnik highlights DHL's adaptive logistics solutions that support fluctuating demand, alongside sustainable practices like eco-friendly vehicles and carbon-neutral warehouses, which, while costly, are becoming more feasible. Digitalisation and AI play a key role in DHL's strategy, enhancing visibility and efficiency across supply chains. Resnik advises companies aiming for sustainable logistics to partner with providers who can scale green practices effectively, underscoring the importance of customer-centric and resilient strategies in the evolving logistics landscape.

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In this episode of Logistics Business Conversations, host Peter Macleod is joined by two experts from Aptean—Manog Tseung, Senior VP of Product Strategy, and Martin Parker, Director of Transportation Solutions—to discuss the game-changing role of AI in transport and logistics. They delve into how artificial intelligence is being applied to streamline operations, from advanced route optimization and predictive maintenance to automating warehouses and enhancing supply chain visibility.

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In this episode, host Peter MacLeod is joined by Geoff Green, Sales Director at MiTek, to explore the impact of mezzanines in the logistics industry. Together, they address common questions and concerns from our audience, such as potential disruptions during mezzanine installation, key health and safety issues, and how to future-proof mezzanine layouts for long-term success. Geoff shares expert insights on how businesses can maximize warehouse space and operational efficiency without compromising safety or workflow. Whether you're facing challenges with expansion or looking to optimize your existing space, this episode offers practical advice and solutions for building smarter with mezzanine systems.

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In this episode of Logistics Business Conversations, host Peter Macleod engages in a thought-provoking discussion with Danielle Dakin on the growing importance of grocery microfulfillment in today’s retail environment. As customer expectations for quick, accurate order fulfillment rise, microfulfillment centers (MFCs) are becoming a vital solution for retailers looking to stay competitive.

Danielle shares valuable insights into how automation and strategic innovations are transforming grocery fulfillment operations. From streamlining processes to maximizing efficiency, learn how these advancements are reshaping the grocery supply chain.

Join us for a deep dive into the technologies and strategies shaping the next generation of grocery fulfillment. Don’t miss this insightful conversation on how to stay ahead in a rapidly evolving industry!

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Peter MacLeod speaks with Smitha Raphael, Chief Product and Delivery Officer at SnapFulfil. Raphael details four key recommendations for businesses to take today to help improve the customer experience: Don't be afraid of systems and automation; any system should have order accuracy as the main focus; third party logistics operators should provide visibility via data; find new automation that best fits your business. By focusing on the key areas mentioned in this episode, companies can significantly enhance their customer experience, ensuring satisfaction and loyalty through efficient, accurate and responsive fulfilment processes.

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In this episode of Logistics Business Conversations, Peter Macleod speaks to Malcolm Porter and Daniel Wood, Automation Sales Managers at Linde. They discuss thoughts on the future of manual forklifts versus the importance of automation, providing you with an understanding of when each should be used. As usual we touch on the impact of labour shortages and the common misconceptions Dan and Malcolm face.

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Peter MacLeod hosts 2 experts on fleet safety to discuss insurance costs and risk management. Jack Burton of Samsara and Daniel King from QBE detail the factors contributing to rises in insurance costs and what is driving market conditions. With claims cost inflation, parts shortages and rising costs of vehicle technology it is crucial to have a robust risk management strategy. How can data help achieve and support this? Advice from these experts on enablement, the use of dashcams and sensors, risk management programs and use case examples.

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"Don't waste space in the warehouse, use the building's volume," is the advice from Peter MacLeod’s guest in this episode – Damien Skinner, Country Manager of UK & Ireland for Hai Robotics EMEA. Learn how automated picking and autonomous robots can collaborate to achieve fast storage and retrieval. How can storage density be maximised? Start small and add more robots after the proof of concept. Store up to 5 totes' deep for ecommerce, apparel, general merchandise and irregular items. Productivity tips and ROI calculation.

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Warehouse Automation is in vogue at the moment due to labour shortages and costs, but the issues are more complex than that. Learn from industry leader Jungheinrich, who provide the full spectrum of materials handling products. What is the future of robotics and forklift trucks? Peter MacLeod talks to Jungheinrich UK MD Paul Lynam and Project director Spencer Goss about customer needs and future trends.

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Supply chains are responsible for a quarter of the world's carbon emissions. Learn how to accelerate the move to a decarbonised future as Logistics Business Editor Peter MacLeod talks to Serene Esuruoso and Felix Prettejohn of the Carbon Trust, experts in hydrogen technology and transport. What new technologies can be used and what are the easy wins? Listen to find out. and understand the hurdles: cost, infrastructure and uncertainty.

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Digitization, with data alongside, is an exciting journey that is now all pervasive. Learn about visibility, business intelligence, pain points, solutions, handling data, customer needs and price optimisation. Embrace disruption as Peter MacLeod, Editor of Logistics Business magazine, chats to Robert Jordan, CEO of the iFactory.

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Logistics Business Conversations, are monthly, topical and exclusive talks with key informative spokespeople from the supply chain industry. In this episode editor Peter MacLeod talks to Guido Brackelsberg and Niklas Kirwel, directors of Setlog - a supply chain management software specialist.

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