Filtrer par genre
Would you like your business — and your life — to be a lot more fun, a lot less stressful, and a lot more profitable? Do you want to sell more, lead better, be more influential, and live a life of significance? In this show, based around the Five Laws of Stratospheric Success from the international bestseller, "The Go-Giver", you'll learn how to naturally create a life of joy and prosperity. Your host, Bob Burg, coauthor of "The Go-Giver" will share his insights and interview notables including today's top entrepreneurs, business and thought leaders.
- 181 - 181 Creating Your Big Idea – Bob Sager
Innovation, Business Strategies, Creative Thinking, Ideas, Connection
Summary Not focusing on your competition is NOT the same as ignoring them. We'll look at that in our Thought of the Day. And in our interview segment, Bob Sager shows us how to be creative and innovative as a way of distinguishing our businesses FROM the competition… in a very crowded and noisy marketplace. That and more on today's show. Bob's Thought of the Day
We'll explore:
The difference between FOCUSING on your competitors and ACKNOWLEDGING them. Why it's important to learn about your competitors but to focus on your customer. That successful people live in the world that IS, not the world they WISH it is. That your role is to create value for those in your target market—those you serve and wish to serve.
Interview with Bob Sager You'll discover:
The importance of presenting yourself in an innovative way, so people will pay attention. The top three problem areas for businesses. The principle of "magnification" in order to engage prospective customers. How Bob Sager's game, What's the BIG Idea? elevates your creative thinking skills. That coming up with good ideas means coming up with a lot of ideas. An overview of Bob Sager's subscription service for business strategies.
Click to Tweet
People only pay attention until they THINK they know what you're saying. Then they quickly move on. @sagerbob #communication You have 5 seconds or less to capture people's attention. @sagerbob #attention If you want to come up with good ideas, you have to come up with a lot of ideas. @sagrebob #ideas Interview Links
Find Bob Sager on LinkedIn. Follow Bob Sager on Twitter. Chat with Bob Sager on Clubhouse: @bobsager. 101 Freaking Brilliant Business Ideas: And Ten Ways YOU Can Create Your Own by Bob Sager Discovering Your Greatness: A Higher Level Thinking and Action Guide by Bob Sager Living a Wealthy Life: Stories of Gaining an Abundance in All Five Forms of Wealth by Bob Sager
Visit Spear Point Solutions' website. Connect with Spear Point Solutions on LinkedIn. Follow Speak Point Solutions on Facebook. Explore Spear Point Solutions' Resources. Learn More About the What's the BIG Idea Game Show. Check Out What's the BIG Idea Show's Facebook Page. Watch What's the BIG Idea Show on Youtube.
Resources
The Go-Giver Success Alliance look Bob's Ten Feel-Good Questions Endless Referrals: The Go-Giver Way The Go-Giver The Go-Giver Leader The Go-Giver Influencer GoGiverSalesAcademy.com Endless Referrals: The Go-Giver Way 2-Day Workshop TheGoGiver.com GoGiverSpeaker.com Burg.com How to Post a Review
Tue, 01 Jun 2021 - 29min - 180 - 180 Standing on Her … Tippi Toes - Sarah Nuse
Happiness, Success, Integrity, Accountability, Intentionality
Summary
What does it really take … to be happy? We'll look at that in our Thought of the Day. And in our interview segment, international franchisor Sarah Nuse will share wisdom from her fantastic book, Destined for Greatness. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The idea that the pursuit of happiness is part of our human nature. That acting incongruently with your values makes it nearly impossible to be happy. A converse truth: when you're willing to stand on principle—even turning down a business opportunity others think you're crazy to refuse—you WILL be happier. Knowing that much more often than not, staying true to your principles will not be self-sacrificial but rather the best business AND financial move you could make.Interview with Sarah Nuse
You'll discover:
The fascinating story of how needing to earn some extra cash in college would lead to an international business career. And how desperation can catapult you to greatness. The power (and necessity) of doing the uncomfortable when building a business. Sarah and her sister, Megan's Shark Tank appearance...and the intrigue that transpired. The importance of aligning your business with who you are and who you want to be. Details about Sarah's Destined for Greatness Accountability Program. How accountability and intentionality can help you accomplish your dreams, expand your goals, and deepen your relationships.Click to Tweet
Soil responds to seeds, not wishes. ~ Sarah Nuse #fuelyourfire If you want to be great, you just have to be good every single day. ~ Sarah Nuse #greatness Being held accountable helps me to grow, change, and dream bigger, because I'm not alone. ~ Sarah Nuse #accountabilityThought of The Day Link: Episode 16 Alignment, Success, & Happiness https://thegogiver.com/2016/05/016-alignment-success-happiness/
Interview Links
Destined for Greatness: Living an inspired life, from head to Tippi Toes by Sarah Nuse
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 25 May 2021 - 29min - 179 - 179 Tweets … and Deeper Meanings
Twitter, Social Media, Quotes, Excellence, Listening
Summary
The challenge of communicating effectively on Twitter can actually help us to be better communicators. We'll look at that in our Thought of the Day. Then in the second segment, we'll look at a few powerful tweets and then expound on them a bit in order to attain an even deeper understanding. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why Twitter can be a hotbed for misunderstanding, hurt feelings, and an insult or two. The importance of caring enough to ask ourselves how what we are about to say (and how we are about to say it) will likely be interpreted by the other person. Why we must train ourselves to communicate in a way that works for everyone involved.Segment 2
You'll discover several timeless, wisdom-filled quotes and why they are so powerful:
"Fight for the things that you care about, but do it in a way that will lead others to join you." –Ruth Bader Ginsburg, former United States Supreme Court Justice "Excellence is not an 'aspiration.' Excellence is not a 'hill to climb.' Excellence is the next five minutes. Or it is nothing at all." –Tom Peters, author of The Excellence Dividend "The older I grow the more apt I am to doubt my own judgment." –Benjamin Franklin, inventor, printer, and United States diplomatClick to Tweet
The challenge of communicating effectively on Twitter can actually help us to become better communicators. "Fight for the things that you care about, but do it in a way that will lead others to join you." – RBG #change "The older I grow the more apt I am to doubt my own judgment." ~Benjamin Franklin #judgment "Excellence is not an 'aspiration.' Excellence is not a 'hill to climb.' Excellence is the next five minutes. Or it is nothing at all." @tom_peters, author of "The Excellence Dividend" #excellenceLinks from Today's Episode
Cascades: How to Create a Movement that Drives Transformational Change by Greg Satell
The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last by Tom Peters
THINK AGAIN: The Power of Knowing What You Don't Know by Adam Grant
Originals: How Non-Conformists Move the World by Adam Grant
Principles: Life and Work by Ray Dalio
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 11 May 2021 - 15min - 178 - 178 Rewire Your Brain for Success - Frederique Murphy
Beliefs, Visualization, Brain, Mind, Success
Summary
One is never too successful to retrain their brain. We'll look at that in our Thought of the Day. And in our interview segment, Frederique Murphy shows leaders all over the world how to do that very thing. And that's what we'll discuss. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A surprising experience from a number of years ago: while speaking at the Million Dollar Round Table of Insurance's international convention, I discovered that many of the very top producers had major issues with actually asking for referrals. The importance of developing an abundance mindset in order to overcome an unconscious belief system that keeps us from attaining success and abundance.Interview with Frederique Murphy
You'll discover:
How Frederique came to devote herself to the topic of neuroscience. The moment she knew she was going to help others discover what she learned herself. The difference between the mind and the brain. What neuroplasticity is, and how you can make it work for your success. Why you must lead beyond the edge of your comfort zone. Three elements you must have in order to change: beliefs, attitude, and behavior. The power of using imagery to help your brain visualize reaching your goal.Click to Tweet
Awareness leads to change. The more aware you are, the better equipped you are to lead your life where you want to be. @IrishSmiley #awareness Use the power of your mind to rewire your brain. @IrishSmiley #brain What is neuroplasticity, and how you can make it work for your success? @IrishSmiley #knowledgeInterview Links
Lead Beyond The Edge: The Bold Path to Extraordinary Results by Frederique Murphy
Frederique's Blog, Podcast & Speaking Page
Connect with Frederique on Facebook
Connect with Frederique on LinkedIn
Follow Frederique on Instagram
Follow Frederique on Pinterest
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 20 Apr 2021 - 34min - 177 - 177 Peaceful Prosperity - Kenya Nelson Stevens
Peace, Organization, Prosperity, Finances, Mindset
Summary
What we decide to believe about ourselves is so often what we become. We'll look at that in our Thought of the Day. And in our interview segment, Kenya Nelson Stevens will share her thoughts and wisdom on what she calls "Peaceful Prosperity." That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why financial prosperity has little to do with numbers and everything to do with our thoughts, feelings, and emotions around them. How telling myself as a kid that I was horrible at math eventually hurt me in business. Why you should make a proactive study of financial prosperity and begin reprogramming those less-than-helpful beliefs about yourself.Interview with Kenya Nelson Stevens
You'll discover:
Why Kenya is called an "accountant with the heart of a teacher." The importance of understanding accounting principles and practices such as balance sheets, profit and loss statements, and more. Kenya's Positive Prosperity Cycle. Why organization and a clear vision is such a vital part of prosperity. The importance of health and wellness to your prosperity. Why everyone has the capacity and power to prosper in every aspect of their life, regardless of their situation or background.Click to Tweet
"When we have peace, it leads to clarity, and clarity leads to prosperity." ~Kenya Nelson Stevens #peacefulprosperity "The abundance of the universe is truly available for everyone." ~Kenya Nelson Stevens #abundance #peacefulprosperity "Everyone has the capacity and power to prosper in every aspect of their life, regardless of their situation or background." ~Kenya Nelson Stevens #peacefulprosperityInterview Links
Connect with Kenya on Facebook
Connect with Kenya on LinkedIn
Resources
Think Again: The Power of Knowing What You Don't Know by Adam Grant
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 13 Apr 2021 - 23min - 176 - 176 Mindset Reset - Lisa Jimenez
Mindset, Success, Attitude, Vision, Alignment
Summary
Are our lives really that similar to a certain classic science fiction movie? We'll look at that in our Thought of the Day. And in our interview segment, Lisa Jimenez joins us with a powerful formula for resetting our minds and releasing our self-imposed limitations. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The similarities between "The Matrix" (the movie) and the matrix controlling our minds. Why many beliefs we unconsciously accepted limit our potential success and happiness.Interview with Lisa Jimenez
You'll discover:
Why harnessing the power of the mind is the most important tool you have. How to shift the hierarchy of who you are by embracing the Mindset Reset Formula. Why, at your core, you are pure potential energy. How one client radically shifted a very special relationship and recreated her life. How radically transforming yourself serves both you... and the world you impact. How embracing your spiritual nature can manifest into desired physical results. The importance of meditation, breath work, and journaling. Information regarding Lisa's next retreat.The Mindset Reset Formula
- Embrace Your Duality Let Go Adopt Spiritual Truth Craft Your Victory Vision Leverage Alignment
Click to Tweet
In this episode of The Go-Giver Podcast, @RichLifeLisa shows us how to reset our minds and release that which holds us back from our ultimate potential. #prosperity Life with a prosperity mindset is inevitably prosperous. Life with an ease mindset is inevitably easy. Life with a fulfillment mindset is INEVITABLY fulfilling." @RichLifeLisa #prosperity "You become who you practice to be." @RichLifeLisa #practiceInterview Links
Mindset Reset: How to Retrain Your Brain and Transform Your Life! by Lisa Jimenez
(Click here to order an autographed copy.)
Conquer Fear! A Unique Blend of Psychology and Theology To Change Your Beliefs and Thus Your Results by Lisa Jimenez
Slay the Dragon: How to Get Out of Your Own Way and Get What You Want by Lisa Jimenez
Catalina Mindset Reset Retreat
Resources
Think Again: The Power of Knowing What You Don't Know by Adam Grant
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 06 Apr 2021 - 28min - 175 - 175 Magically Making the Impossible … Happen - Mahdi Gilbert
Attitude, Magic, Relationships, Success, Motivation
Summary
So often the difference between victimhood and victory is a personal decision. We'll look at that in our Thought of the Day. And in our interview segment, you'll meet a man I greatly admire, and who will absolutely take anyone's excuses away, and who does it with more than a touch of magic. That and more on today's show.
Bob's Thought of the Day
We'll explore:
An important truth: you cannot live in victimhood AND become a victor. What it takes to be victorious and overcome tragic events or situations of victimhood: you must make a decision that you will not allow yourself to be defined by those events.Interview with Mahdi Gilbert
You'll discover:
Why Madhi became involved in magic as a youngster. The magic of Madhi's can-do attitude. The inside story of Madhi's appearance on Penn & Teller's "Fool Us." How Madhi helps people feel like heroes whenever they see his magic. His next project: walking across America performing magic for people.Click to Tweet
I want people to feel like heroes whenever they see my magic. ~Mahdi Gilbert, Magician #attitude Even if you don't think you have the gas to make it down the road, just go. ~Mahdi Gilbert, Magician #motivation On this episode of The Go-Giver, magician Mahdi Gilbert reveals the secret to overcoming obstacles...through a truly magical attitude. #successInterview Links
Mahdi's appearance on Penn & Teller's "Fool Us"
Connect with Mahdi on Facebook
Resources
Think Again: The Power of Knowing What You Don't Know by Adam Grant
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 23 Mar 2021 - 24min - 174 - 174 Counterintuitive Charisma
Charisma, Relationships, Success, Business, Questions
Summary
The key to "having charisma" might just be exactly the opposite of what we think it is. We'll look at that in our Thought of the Day. Then in the second segment, I'll share a suggestion on how to accomplish it. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Two traditional definitions of "charisma," along with another...that I like best. Why it's not sustainable to base your success on natural charisma alone. An example from 19th-century England about the power of the right type of charisma. Why listening is a critical element of charisma. A powerful quote from Adam Grant's new book, Think Again. The big lesson: Your level of charisma is not about you but about how you make others feel about themselves.Segment #2
You'll discover:
The value of Feel-Good Questions in making others feel genuinely good about themselves and, as a result, about you. The One Key Question that'll set you apart from practically everyone they've ever met. F-O-R-M Questions that will always be welcomed by those you're speaking with.Click to Tweet
What is TRULY the essence of Charisma? There's a good chance it's the opposite of what most people think it is. Find out on this episode of The Go-Giver Podcast. #charisma Is "Charisma" something that you either have or you don't? The answer, as we learn in this episode of The Go-Giver Podcast, is not at all. Actually, far from it. #charisma Want to learn some surprising questions that will result in your being seen as Charismatic? Listen to this week's episode of The Go-Giver Podcast. #charismaResources
Think Again: The Power of Knowing What You Don't Know by Adam Grant
Endless Referrals: The Go-Giver Way
Order The Go-Giver InfluencerTue, 16 Mar 2021 - 19min - 173 - 173 Creating Transformational Change - Greg Satell
Change, Values, Purpose, Leadership, Movements
Summary
What does it take to create and sustain transformational change? We'll look at that in our Thought of the Day. And in our interview segment, we'll have a discussion with the author of a magnificent book on that very topic. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why we must never stop looking for ways to better the world. What it takes to do so: creating a plan, executing that plan, and implementing the correct strategies and tactics.Interview with Greg Satell
You'll discover:
Lessons about creating transformational change from two movements: one that failed (Occupy Wall St.), and one that succeeded (Otpor). The importance of using humor to dispel tension. Why you must reach out to those outside your movement, and welcome those who wish to join you. A key for creating impact: small groups loosely connected, united by a shared purpose. That violence doesn't work in terms of winning over the masses.. What we can learn from two of the most notable transformational changes in modern history, Mahatma Gandhi's leading of the Indian independence movement, and the Reverend Dr. Martin Luther King, Jr.'s leading of the civil rights movement. The immense, game-changing importance of communicating shared values.10 Principles for Transformational Change
- Revolutions don't begin with a slogan. They begin with a cause. The vision always needs to be rooted in solving problems people genuinely care about. That's why you can't bribe or coerce change. Once you start trying to engineer change through incentives, you are signaling that this is a change that people don't really want to make.
- Transformation fails because people oppose it, not because people don't understand it. For any significant change, there are going to be some people who aren't going to like it and they are going to undermine it in ways that are dishonest, underhanded, and deceptive. That is your primary design constraint. Change of any kind threatens the status quo, which never yields its power gracefully.
- Be explicit about your values. Values represent constraints and constraints bring meaning and credibility. A movement without values is nothing more than a mob.
- Resist the urge to engage those who attack and undermine you. In fact, as a general rule, you should avoid them until you have gained significant momentum. It will only frustrate you and slow you down.
- Focus on building local majorities. You want to be continually expanding your majorities within communities and clusters. When you go outside your majority, however, you get pushback. Stay on the inside pushing out.
- Shift from differentiating values to shared values. Differentiating values are what make people passionate about an idea, but shared values create entry points for people to join your cause. You overcome your opposition by listening and identifying shared values in what they say that can be leveraged to attract others to your cause.
- Mobilize people to influence institutions. Every action has a purpose. You are always mobilizing someone to influence something. For everything you do, you ask who are we mobilizing and to influence what?
- Scale change through empowerment. Instead of trying to get people to do what you want, find people who want what you want and give them resources to help them take action. It is through taking action, not taking orders, that people take ownership of the movement and make it their own.
- Survive victory. The victory phase is the most dangerous phase. You need to think about how to "survive victory" from the start. It's not enough to make a point, you have to want to make a difference.
- Transformation is always a journey, never a particular destination. The most important thing you can do to bring change about is simply to get started. If not now, when? If not you, who?
Click to Tweet
"The first step to building a platform for change is making people feel comfortable." Greg Satell @Digitaltonto #change On this episode, discover a key element for creating change and impact: "Small groups, loosely connected, but united by a shared purpose." @Digitaltonto #purpose "You get to the shared values by listening to your most ardent opponents." Greg Satell @Digitaltonto #valuesInterview Links
Cascades: How to Create a Movement that Drives Transformational Change by Greg Satell
Mapping Innovation: A Playbook for Navigating a Disruptive Age by Greg Satell
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 02 Mar 2021 - 37min - 172 - 172 Creating Value … is YOUR Choice! - Amanda Buse
Small Business, Value, Women-Owned Business, Girl Boss
Summary
How important is it to your self-image, and to your business's bottom line, to walk in your value? We'll look at that in our Thought of the Day. And in our interview segment, Amanda Buse joins us with some excellent insights and strategies on how to communicate your value to your prospects, customers, and clients … and have a business that's both very enjoyable and very profitable. That and more on today's show.
Bob's Thought of the Day
We'll explore:
An answer to a blog reader's question regarding the statement, "Money is an echo of value; the thunder to value's lightning." Why a lack of money is absolutely not a commentary on one's intrinsic value; only the value they've brought and communicated to the marketplace. Insights about the term, "walk in your value® based on the experience of Amy Wells.Interview with Amanda Buse
You'll discover:
Why women tend to undervalue what they have to offer. A fascinating study: women-owned businesses only make 30% of the revenue that male-owned businesses do (and the reasons behind this). Two keys to earning at the highest levels: a system, and belief in yourself. How fear and imposter syndrome hold us back. A simple way to stay in touch with your network and earn more referrals. What's included in Amanda's free Girl Boss Virtual Goody BagClick to Tweet
"90% of our success is mindset. The other 10% is strategy and execution." ~Amanda Buse "If you are not able to understand your own value and see it for yourself, no one else will see it." ~Amanda Buse "You need a system and you need belief to earn at the highest levels." ~Amanda BuseInterview Links
FREE Resource: Girl Boss Virtual Goody Bag
Connect with Amanda on Facebook
Connect with Amanda on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 23 Feb 2021 - 27min - 171 - 171 Grappling with the Gray - Rabbi Yonason Goldson
Ethics, Relationships, Business, Morality, Decisions
Summary
Deep within our hearts, we always know what the right thing to do is, don't we? Or do we? We'll look at that in our Thought of the Day. And in our interview segment, Rabbi Yonason Goldson joins us with some ancient wisdom that will help us to navigate through those often gray areas that life sets before us. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Some examples of what are known as "moral dilemmas." An example of an ethical dilemma from the book, Grappling with the Gray.Interview with Rabbi Yonason Goldson
You'll discover:
Why it's not always about knowing what the right thing to do is. The purpose of study: to learn how to think in an ethical way. The difference between the ethical and the legal. Why we are sometimes resistant to do the right things. Why compliance can be the enemy of ethics. The importance of refining yourself so you can consistently do the right things. Why relationships are the bedrock of success in every aspect of our lives.Click to Tweet
"There's no app for being ethical."~ @yonasongoldson #ethics "It's not a question of always knowing what the right thing to do is. It's knowing how to approach complex situations and do the best we can to get to the most equitable and ethical resolution."~ @yonasongoldson #ethics "Legal is not necessarily the same as ethical. The last refuge of unethical is … 'But it's not illegal.'"~ @yonasongoldson #ethicsInterview Links
Grappling with the Gray: An Ethical Handbook for Personal Success and Business Prosperity by Rabbi Yonason Goldson
Proverbial Beauty: Secrets for Success and Happiness From the Wisdom of the Ages by Rabbi Yonason Goldson
The Rabbi & The Shrink Podcast
Connect with Rabbi Goldson on LinkedIn
Connect with Rabbi Goldson on Facebook
Follow Rabbi Goldson on Twitter
Follow Rabbi Goldson on Instagram
Follow Rabbi Goldson on TikTok
Rabbi Goldson's YouTube channel
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 16 Feb 2021 - 25min - 170 - 170 Navigating Your Blind Spots - Likky Lavji
Blind Spots, Trust, Relationships, Leadership, Limiting Beliefs
Summary
Knowing our weaknesses can actually put us into a position of strength. We'll look at that in our Thought of the Day. And in our interview segment, Likky Lavji helps us cut right through those blind spots that keep us from realizing those uncomfortable but important-to-know weaknesses. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Successful people make a point to discover, to learn, to understand the truth. A powerful quote from business icon, Ray Dalio: "I believe that the biggest problem that humanity faces is an ego sensitivity to finding out whether one is right or wrong and identifying what one's strengths and weaknesses are." The three types of weaknesses and how to approach them for ultimate success..Interview with Likky Lavji
You'll discover:
Why it's important to check your own blind spots. Some of the blind spots and limiting beliefs people have. How to determine your blind spots. Likki's powerful story of overcoming a childhood stutter. The importance of acknowledging and appreciating others in order to build trust. How Likki learned to develop more trust after experiencing a number of major life losses.Click to Tweet
"It was my blind spot of not receiving which prevented me from giving as well." @LikkyLavji #blindspots "When you don't acknowledge and appreciate others, trust is hard to build." @LikkyLavji #success On this episode of The Go-Giver, @LikkyLavji shares how to navigate your blind spots and overcome limiting beliefs. #beliefs #successInterview Links
Free Resource: Blind Spot Assessment
Connect with Likky on Facebook
Connect with Likky on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 09 Feb 2021 - 28min - 169 - 169 Confirmation Bias - It's Real!
Confirmation Bias, Thinking, Decisions, Emotions, Beliefs
Summary
Imagine a world where we only accept as truth that which we already believe and ignore whatever we don't. Actually, you need not imagine it. It's … what we do. We'll look at that in our Thought of the Day. Then in the second segment, we'll see what we can do about lessening its effect on us. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A reminder about cognitive dissonance, which we discussed in Episode 133: it is one of the most negatively powerful ways a person will unconsciously allow their emotions to keep them from making a correct decision or a necessary change. A definition of confirmation bias: "The tendency to search for, interpret, favor, and recall information in a way that confirms one's preexisting beliefs or hypotheses." Daniel Goleman's powerful quote, from his book Emotional Intelligence: "The emotional mind takes its beliefs to be absolutely true, and so discounts any evidence to the contrary." An example of confirmation bias from a conversation I recently had on Twitter.SEGMENT #2
We'll explore:
Why people who are suffering from confirmation bias... don't realize they are doing so. The importance of continually asking yourself--especially the more strongly and passionately you feel about a thing--if you might be experiencing confirmation bias. A recent interaction when I realized I had confirmation bias.Click to Tweet
How does confirmation bias dramatically hold us back from clear decision-making? Find out in this episode of The Go-Giver Podcast. #confirmationbias The degree to which one suffers from cognitive dissonance and confirmation bias is directly proportional to the emotional investment they have in their current belief. #confirmationbias Stay aware of the possibility that confirmation bias might be running through your thought process, and ultimately, your decision-making process. #decisions When it comes to confirmation bias, the most important thing we can do is to continually stop our unconscious thinking and ask ourselves questions. #thinkingResources
Episode 133 Confirmatin Bias https://thegogiver.com/2019/01/133-cognitive-dissonance/
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 26 Jan 2021 - 20min - 168 - 168 Brilliantly Resilient - Kristin Smedley & Mary Fran Bontempo
Resilience, Courage, Relationships, Family, Change
Summary
Devastating life events can happen. The question is: If or when they do, can we be resilient enough to overcome them and thrive? We'll look at that in our Thought of the Day. And in our interview segment, Kristin Smedley and Mary Fran Bontempo, two women who have had to be resilient, will share with us how to be brilliantly so. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A fascinating question: How is it that some people are able to live fruitful and productive lives despite going through traumatic situations, while others are never able to recover? The inspiration that comes from seeing others turn a catastrophic situation into something positive.Interview with Kristin Smedley & Mary Fran Bontempo
You'll discover:
Kristin and Mary Fran's story of creating Brilliantly Resilient. Why it is not helpful to say to someone, "everything happens for a reason." How small, intentional steps can help you get out of a big crisis. Three steps to becoming brilliantly resilient: reset, rise, reveal. A success story from someone who'd been sucker punched but was brilliantly resilient. The importance of not being married to outcomes.Click to Tweet
"We wanted to be the resource we didn't have." @MaryFBontempo @KristinSmedley #resilience On this episode of The Go-Giver, discover the 3 steps to becoming brilliantly resilient. @MaryFBontempo @KristinSmedley #resilience "What can you actually do in this moment to effect change?" @MaryFBontempo @KristinSmedley #resilienceInterview Links
Brilliantly Resilient: Reset, Rise & Reveal Your Brilliance! by Kristin Smedley & Mary Fran Bontempo
Thriving Blind: Stories of Real People Succeeding Without Sight by Kristin Smedley
The 15 Minute Master: How to Make Everything Better 15 Minutes at a Time by Mary Fran Bontempo
Brilliantly Resilient Programs
Connect with Brilliantly Resilient on Facebook
Follow Brilliantly Resilient on Instagram
Brilliantly Resilient on YouTube
Connect with Mary Fran Bontempo on LinkedIn
Follow Mary Fran Bontempo on Twitter
Connect with Kristin Smedley on LinkedIn
Follow Kristin Smedley on Twitter
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 19 Jan 2021 - 27min - 167 - 167 Creating a New Version of You! - Randy Gage
Prosperity, Business, Love, Relationships, Rebirth
Summary
Authenticity should never be used as an excuse for not growing. We'll look at that in our Thought of the Day. And in our interview segment, Randy Gage looks at how to up your game to actually re-create yourself. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The concept of integrity and a powerful saying attributed to Gandhi. Why we must continually upgrade ourselves in order to live from our highest essence; our whole selves; our true authentic selves.Interview with Randy Gage
You'll discover:
The importance of being willing to pivot during the pandemic. What it means to have a radical rebirth. The reason behind -- and essence of -- Randy's newest book, "Radical Rebirth." Why Randy says, "I had to kill off the parts of me that I didn't like and develop the parts of me that I loved." The difference between those who want to reinvent themselves, and those who don't. Randy's theory on the infinite nature of prosperity.Click to Tweet
"You don't have to take prosperity from someone else to give it to yourself. All true prosperity is infinite." @Randy_Gage #prosperity "You can't accept love from anyone else until you love yourself." @Randy_Gage #prosperity "I had to kill off the parts of me that I didn't like and develop the parts of me that I loved." @Randy_Gage #prosperity On this episode of The Go-Giver @Randy_Gage explores the question, "How do I become the highest possible version of myself?" #prosperityInterview Links
Radical Rebirth: Kill Off the Old You and Create a New Life! by Randy Gage
Risky is the New Safe by Randy Gage
Mad Genius by Randy Gage
The Prosperity Series booklets by Randy Gage
Connect with Randy on Facebook
Connect with Randy on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 05 Jan 2021 - 30min - 166 - 166 The Power of Imagination - Dr. Sofie Nubani
Imagination, Thinking, Mindset, Creativity, Laughter
Summary
A famous candymaker taught us some delicious lessons about imagination. We'll look at that in our Thought of the Day. And in our interview segment, Dr. Sofie Nubani takes us through some powerful strategies for powering up our imagination. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The power of imagination, as explored through my favorite movie of all time, Charlie and the Chocolate Factory. The practically limitless power we have at our disposal when tapping into our imagination.Interview with Dr. Sofie Nubani
You'll discover:
Sofie's backstory, philosophy of life, and how she defines creativity. Practical ways to be more creative. Some of the thinking styles that take us to higher creativity. The importance of divergent thinking (discovering many possibilities) and convergent thinking (choosing the best solution). Two powerful examples of creativity from Sofie's book. All about her new project, The Circle of Creative Masters. The importance of laughter, and how to achieve laughter mindset.Click to Tweet
On this episode of The Go-Giver, @NubaniSofie reveals how to use creative thinking to innovate and succeed. #creativity "Originality is your own unique flavor." ~@NubaniSofie #creativity "It doesn't matter what discipline you are with or what field you are representing, you can always become creative within that domain." ~@NubaniSofie #creativityInterview Links
Optimize Your Creative Mindset: Unleash the Power of Your Imagination by Sofie Nubani
Connect with Sofie on Facebook
Connect with Sofie on LinkedIn
Follow Optimize Your Creative Mindset on Instagram
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 29 Dec 2020 - 32min - 165 - 165 Desire, Courage, Heart, Humility: Shannon's Story - Shannon Ferraby
Confidence, Bravery, Belief, Leadership, Relationships
Summary
What exactly IS courage? We'll look at that in our Thought of the Day. And in our interview segment, Shannon Ferraby desired a certain lifestyle for her family, and she desired it enough to face her fears and take the necessary steps. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful quote regarding bravery from Bran's (Game of Thrones) Dad ... and from from my Dad! Why we should look fear in the eye and take action that will either destroy that fear, or at least advance our situation even if the fear still exists afterwards.Interview with Shannon Ferraby
You'll discover:
A inspiring story of Kathy's and my initial introduction to Shannon. Why Shannon decided, despite note having any prior experience, to go into sales, and how she learned along the way. The importance of keeping your commitments. The difference between helping people MAKE their dreams come true, and helping people LIVE their dreams come true. How to help someone recognize their value. A peek into Shannon's new book.Click to Tweet
"By helping other women believe in themselves, I would up believing in myself again, too." ~Shannon Ferraby #confidence "It's believing in yourself, your abilities, and your value, and then enjoying that life you are creating right before your eyes." ~Shannon Ferraby #confidence "I make it my mission to do whatever I can to try and break down the walls so they can be brave enough to try one more time." ~Shannon Ferraby #braveryInterview Links
Success Unwrapped by Shannon Ferraby
Overcoming Mediocrity: Successful Women
Shannon's Great Hair Inspiration
Join Shannon's Success Unwrapped Facebook Group
Connect with Shanon on Facebook
Follow Shannon on Instagram (Success Unwrapped)
Follow Shannon on Instagram (Shannon Your Hair Hero)
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 22 Dec 2020 - 27min - 164 - 164 From Time Poor to Time Rich - Steve Glaveski
Time, Success, Productivity, Leadership, Culture
Summary
Have you ever wondered how and why we accept certain things as being correct without truly understanding why? We'll look at that in our Thought of the Day. And in our interview segment, Steve Glaveski, author of Time Rich, counters a very long-standing workplace tradition. That and more on today's show.
Bob's Thought of the Day
We'll explore:
An important question: Why do we unquestionably accept things as they are? A thought experiment regarding this often counterproductive element of human nature. The importance of not accepting the status quo...just for the sake of the status quo.Interview with Steve Glaveski
You'll discover:
The history of the 9 to 5 workday. Why working in a "flow" state helps executives become 5 times more productive. Why inbox zero is often a reflection of a lack of focusing on our own priorities. A reminder from Peter Drucker: "There's nothing worse than the wrong thing done right." The danger of "polishing" your work too much.6 strategies for becoming more productive at work:
- Prioritize Cut Outsource Automate Test (your assumptions) Start (your engines)
Click to Tweet
"The larger an organization gets, the more process paralysis they experience because they are trying to protect an existing and common business model." ~@SteveGlaveski #leadership "Say yes to things that are going to move you closer to your goals." ~@SteveGlaveski #productivity Join us on this episode where @SteveGlaveski reveals 6 key strategies for becoming more productive at work. #productivity #timeInterview Links
Time Rich: Do Your Best Work, Live Your Best Life by Steve Glaveski
Employee to Entrepreneur: Earn Your Freedom to do Work That Matters by Steve Glaveski
Harvard Business Review Article: The Case for the Six-Hour Workday by Steve Glaveski
Connect with Steve on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 15 Dec 2020 - 29min - 163 - 163 Black Sheep Values - Brant Menswar
Purpose, Black Sheep, Values, Family, Leadership
Summary
What's the relationship between our values and our happiness? We'll look at that in our Thought of the Day. And in our interview segment, Brant Menswar looks at how we can go about discovering--and I mean truly discovering--what those values are.
Bob's Thought of the Day
We'll explore:
The difference between happiness and pleasure. My definition of happiness: a genuine and ongoing feeling of joy and peace of mind, the result of living congruently with one's values. Why our actions must be congruent with that which we hold to be of value.Interview with Brant Menswar
You'll discover:
The meaning of "Black Sheep" values and why they are so very vital to one's happiness. Brant's background as a true... "rock star." How an absolutely terrifying family situation inspired a major change in Brant's life. Why you must start with your non-negotiable values. The lie we believe about purpose. How to begin identifying your black sheep values.Click to Tweet
"Every black sheep is 100% authentically original, and it cannot be twisted or changed into something it wasn't meant to be." ~@BrantMenswar #blacksheep "When you discover what your non-negotiable values are, it's the activation of those values that allows you to choose a purpose in alignment with them." ~@BrantMenswar #blacksheep "There is a difference between 'important' and 'non-negotiable.'" ~@BrantMenswar #blacksheepInterview Links
Black Sheep: Unleash The Extraordinary, Awe-Inspiring, Undiscovered You by Brant Menswar
Rock 'N" Roll With It: Overcoming The Challenge Of Change by Brant Menswar
Connect with Brant on Facebook
Connect with Brant on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 08 Dec 2020 - 30min - 162 - 162 Dunkin' Leadership--More Than Coffee and Donuts - Robert Rosenberg
Leadership, Business, Influence, Communication, Franchising
Summary
While it's important to know the definition of influence, it's even more important to understand its "essence." We'll look at that in our Thought of the Day. And in our interview segment, one of the titans of leadership over the last 35 years of the 20th century--and the author of a fantastic new book--will guide us with some absolute gems of wisdom. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The difference between pushing and pulling in leadership. A powerful reminder from Dale Carnegie's classic, How to Win Friends and Influence People: "Ultimately, people do things for THEIR reasons, not OUR reasons." Why your influence is dependent upon how abundantly you can actually focus not on your own interests, but rather on the interests of those you're wanting to lead.Interview with Robert Rosenberg
You'll discover:
How Robert's new book can help leaders in their personal and business lives. The key lesson Robert learned from accompanying his father on a business trip: quality is better than price. The importance of giving the consumer something that doesn't exist in the marketplace. Why you must take 100% of the responsibility as the leader. A critical leadership lesson: running a business is just as much a social entity as a commercial one--maybe more so. The importance of communication and defining terms correctly. How Robert helped franchisees understand how remodeling their stores could be a great return on investment. The story behind Dunkin' Donuts Munchins.Click to Tweet
"For me, it all begins with precise language and a clear and unchanging definition of terms." ~Robert Rosenberg, Former CEO of Dunkin' Donuts #leadership "As a leader, you do not blame your followers. You take 100% of the responsibility." ~Robert Rosenberg, Former CEO of Dunkin' Donuts #leadership "A healthy dose of humility can be the best asset in the pursuit of learning and betterment." ~Robert Rosenberg, Former CEO of Dunkin' Donuts #leadershipInterview Links
Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin' Donuts by Robert Rosenberg
Connect with Robert on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 01 Dec 2020 - 47min - 161 - 161 Expert Positioning - David Newman
Marketing, Business, Sales, Relationships, Prospects
Summary
How important is it to really embrace the value of your product or service? We'll look at that in our Thought of the Day. And in our interview segment, one of the truly outstanding marketers of today's entrepreneurial world, David Newman, will share some of his top tips on Thought Leadership Marketing. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful example of valuing your product to be legitimately worthy of a higher price. Why we must believe in the value of our product or service if we expect our customers or clients to believe in it. A key principle of sales: we should not be selling on low price, but rather on high value.Interview with David Newman
You'll discover:
That if you want to stand out, you have to say things differently, you have to do things differently, and you have to be more helpful than the average salesperson. Some of the how-to's of thought leadership marketing. Three key questions: 1) What business are you in? 2) What business are you REALLY in? 3) What business do your prospects need you to be in? The importance of connecting first as a friendly expert or trusted authority. The value of doing 15 minutes of research on a company you want to do business with. Why a true salesperson is a catalyst for new thinking. The value of knowing how Covid-19 has affected your prospects, and why you must adjust your sales language. A powerful David Newman-ism.Click to Tweet
"If you want to stand out, you have to stand out." ~@dnewman #business "Research before reach out." ~@dnewman #research "Marketing comes down to four words: Offer value, Invite engagement." ~@dnewman #marketingInterview Links
Do It! Marketing by David Newman
Do It! Speaking by David Newman
Free Do It! Marketing Manifesto by David Newman
David's Podcast: The Speaking Show
Connect with David on Facebook
Connect with David on LinkedIn
ResourcesTR-4=P[
CAN WE ADD A LINK TO Around The Corner to Around the World: A Dozen Lessons I Learned Running Dunkin' Donuts by Robert Rosenberg https://amzn.to/3nAx68X
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 24 Nov 2020 - 33min - 160 - 160 Pouring Into Your People, Part 2 - April Shprintz
Culture, Leadership, Generosity, Giving, Business
Summary
Respecting and valuing one's employees and team members--or not doing so--is one of the most consistent aspects of a company's culture. We'll look at that in our Thought of the Day. And in our interview segment, we are back with the wonderful April Shprintz to revisit pouring into your people! That and more on today's show.
Bob's Thought of the Day
We'll explore:
A negative (albeit very important) leadership lesson learned from a plant supervisor in my much younger days. The fact that a company's culture -- positive or negative -- begins with top leadership.Interview with April Shprintz
You'll discover:
What it means to "pour into your people" and how it relates to generosity. A powerful story of a trucking company that increased its profitability by leveling up its service to a key client. A great way to pour into your people: understand who they are, their life goals, and how those intertwine with the company. The importance of the vital question: "How can I help?" Steps to begin pouring into your people. Why pouring into your people is a wonderful way to impact not only your business but also the whole world.Click to Tweet
"Generosity is a mindset. How can I help, how can I give you my time, how can I invest in what you want as an employee, as a client, as a community, to help make you successful?" ~@AprilShprintz #leadership "The first thing about building a generosity culture is pouring into your employees. There are hidden gems all over your organization." ~@AprilShprintz #success "Look at everyone who works for you and ask the question, 'How can I help?'" ~@AprilShprintz #cultureInterview Links
Connect with April on Facebook
Connect with April on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 17 Nov 2020 - 21min - 159 - 159 Pouring Into Your People, Part 1 - April Shprintz
Culture, Leadership, Generosity, Giving, Business
Summary
Despite what we've learned about leadership, there are still far too many leaders who don't place a high value on developing an empowering company culture. We'll look at that in our Thought of the Day. And in our interview segment, April Shprintz will talk about the immense value of pouring into your people. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The main difference between company leaders who empower and those who don't. Why companies with toxic cultures are teetering on the brink of disaster every day. The similar quality of so many successful company leaders.Interview with April Shprintz
You'll discover:
What it means to "pour into your people." How someone generously poured into April's life at a young age. Why problem-solving is so very key to sales success. The day first-grader April discovered that she was "poor" and what she did about it. How April got her big break as a result of bringing immense value and...pouring in! Why people don't leave companies--they leave a culture.Click to Tweet
What does it mean to "pour into your people?" Find out from the amazing @AprilShprintz in this episode of The Go-Giver Podcast. #leadership "Approach everyone as if they matter, because they do." ~@AprilShprintz #success Powerful leadership principles shared by @AprilShprintz on this episode of The Go-Giver Podcast titled, "Pouring Into Your People" #success #leadershipInterview Links
Connect with April on Facebook
Connect with April on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop
Tue, 10 Nov 2020 - 22min - 158 - 158 Power Couple - Heath Oakes & Jenny Anchondo
Success, Business, Relationships, Podcasting, Sales
Summary
Success depends far less on luck than it does on doing the correct things in the success process. We'll look at that in our Thought of the Day. And in our interview segment, we'll hear from two of my favorite people in the world. They are truly a power couple with some POWERFUL principles for success! That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why success--financial or otherwise--based on luck is not sustainable. Some "clues" to long-term success.Interview with Heath Oakes & Jenny Anchondo
You'll discover:
Behind the scenes of their podcast, Second Shot. How Heath and Jenny became so successful at such young ages. How both of them were so immensely persistent and absolutely refused to be denied. The importance of showing up in person--it's harder to say "no" to somebody in person. The value of reframing "no" to help you be more successful. Examples of headlines they've used for riffs on their podcast and the great life's lessons. Some highlights from guests on Jenny's follow-up show, Second Shot Sit-Downs. A few "Heath-isms" … courtesy of Jenny.Click to Tweet
Powerful success principles shared by @HeathOakes & @JennyAnchondoTV on this episode of The Go-Giver Podcast titled, "Power Couple." #success "It's always harder to say no to someone in person." @JennyAnchondoTV #success Learn how Richard Fenton's and Andrea Waltz's (@GoforNo) book, "Go for No" impacted @HeathOakes' sales career on this episode of The Go-Giver Podcast. #salesInterview Links
Ignorance on Fire: A Journey of Failing Your Way to Success by Heath Oakes
Go for No! Yes is the Destination, No is How You Get There by Richard Fenton and Andrea Waltz
Jenny Anchondo's Social Media
Connect with Jenny on Facebook
Connect with Jenny on LinkedIn
Heath Oakes's Social Media
Connect with Heath on Facebook
Connect with Heath on LinkedIn
Resources
Endless Referrals: The Go-Giver Way 2-Day Workshop
Sell The Go-Giver Way Audio Program
Tue, 10 Dec 2019 - 34min - 157 - 157 Radical Relevance - Bill Cates
Relevance, Marketing, Business, Value, Messaging
Summary
Value is always in the eyes of the beholder. We'll look at that in our Thought of the Day. And in our interview segment, Bill Cates reveals the immense importance of relevance--or as he calls it, "radical relevance"--in today's marketplace. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Value: "the relative worth or desirability of a thing to the end-user or beholder." Why value is not what WE find to be valuable about our product or service but rather what THEY (the consumer) finds to be of value. The need for what we sell to be relevant. Actually, it must be..."radically relevant."Interview with Bill Cates
You'll discover:
What radical relevance is, and why it's so important. Two of the biggest challenges we face attracting and winning new clients: 1) marketing message overload, and 2) inertia. Why radical relevance is the business equivalent of "love at first sight." The importance of empathy in marketing. The neuroscience of relevance. How Bill developed the concept of radical relevance by changing the name of one of his publishing companies. The difference between a brand and a value proposition. The three-phase approach to building your value proposition.Click to Tweet
The only way for your business to compete with marketing-message overload is to find ways to be super relevant to just the right prospects. @Bill_Cates #relevance #marketing Radical Relevance is the business equivalent of love at first sight. @Bill_Cates #relevance #business Seeing the world through the eyes of your prospects and clients is at the heart of relevance. @Bill_Cates @relevance @salesInterview Links
Radical Relevance: Sharpen Your Marketing Message, Cut Through the Noise, Win More Ideal Clients by Bill Cates
Beyond Referrals: How to Use the Perpetual Revenue System to Convert Referrals into High-Value Clients by Bill Cates
Resources
Endless Referrals: The Go-Giver Way 2-Day Workshop
Sell The Go-Giver Way Audio Program
Tue, 03 Dec 2019 - 28min - 156 - 156 Freedom Lifestyle - Curt Mercadante
Business, Freedom, Relationships, Vision, Alignment
Summary
Why is freedom so important? We'll look at in our Thought of the Day. And in our interview segment, we'll explore what it means to have a "Freedom Lifestyle," as well as the keys to having one. We'll discuss that with the author of a book on that very topic. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Two definitions of "freedom." Why 75% of employees feel disengaged at work. The importance of autonomy and "intrinsic motivation" vis a vis employee performance.Interview with Curt Mercadante
You'll discover:
How Curt defines "entrepreneurial freedom." Curt's story of feeling overwhelmed but then gaining time freedom and financial freedom. The difference between growing a business and scaling a business. How Curt's Father impacted how he viewed success and relationships. The five key areas that must be firing on all cylinders for you to be living out The Freedom Five: Superpowers, Vision, Alignment, Outcomes, Goals. Why the key to freedom and fulfillment isn't balance; it's alignment. The importance of reverse-engineering your vision by establishing short-term goals. How companies and teams can apply the principles of The Freedom Five.Click to Tweet
What are "The Freedom Five?" Author and Entrepreneur, @CurtMercadante shares this and more from his terrific book, "Five Pillars of The Freedom Lifestyle" in this episode of The Go-Giver Podcast. True #entrepreneurial freedom means growing your business while growing your freedom & fulfillment. @CurtMercadante The key to freedom and fulfillment isn't balance; it's alignment: aligning the three facets in your life—work, family, and self. @CurtMercadanteInterview Links
Five Pillars of the Freedom Lifestyle: How to Escape Your Comfort Zone of Misery by Curt Mercadante (Amazon link)
Resources
Endless Referrals: The Go-Giver Way 2-Day Workshop
Sell The Go-Giver Way Audio Program
Tue, 26 Nov 2019 - 33min - 155 - 155 Manage Attention … Unleash Genius - Maura Nevel Thomas
Attention, Distraction, Time Management, Productivity, Technology
Summary
Just how important is our attention when it comes to our achieving that which we desire? We'll look at that in our Thought of the Day. And in our interview segment: It used to be that TIME Management was suggested to help us be more productive. However, today's guest says the key is actually ATTENTION management. Maura Nevel Thomas will share some very helpful information from her terrific new book on that very topic. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why desire is so important to accomplishing a specific goal. A powerful quote from The Master Key System by Charles F. Hannel: "Creative thought requires attention, and the power of attention is, as we have found, the weapon of the Super-man" [today we would use the term "Super-person"].Interview with Maura Nevel Thomas
You'll discover:
Why "time management" is a myth. Maura's definition of "productivity": Achieving or producing a significant amount or result. The Productivity Paradox, and how to manage it. A key insight about our modern technology: it is created to be habit-forming. Steps that can help you manage your attention and become more productive. The four quadrants of attention management. The importance of recognizing how often you allow your attention to be stolen by technology.Click to Tweet
How you manage your time only matters if you manage your #attention. @mnthomas Since #distraction is our problem, "time-management" is not the solution. The antidote to distraction is #attention. @mnthomas #Distraction creates distractability. The more distracted we are, the more distracted we will be. @mnthomas #attentionInterview Links
Attention Management: How To Create Success And Gain Productivity — Every Day by Maura Nevel Thomas
Personal Productivity Secrets by Maura Nevel Thomas
Work Without Walls by Maura Nevel Thomas
Connect with Maura on Facebook
Connect with Maura on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 15 Oct 2019 - 31min - 154 - 154 The Gift of Struggle - Bobby Herrera
Kindness, Struggle, Humility, Leadership, Pain
Summary
It's often said that struggle is a positive thing. But is it really a GIFT? We'll look at that through a fascinating discussion with Bobby Herrera on today's episode. That and more on today's show.
Interview with Bobby Herrera
You'll discover:
Bobby's journey of struggle as a child. The life-changing "bus story" that would serve as a sort of North Star for the rest of Bobby's life. Why pain, struggle, and suffering are the pathways to wisdom. The importance of viewing leadership as an "inside job," and how it builds trust with your team members. How Bobby used the "bus story" to transform his company into a community. A powerful story about choosing the hardest right over the easiest wrong. How to reframe the way you view struggle in your life.Click to Tweet
#Leadership amounts to wanting more FOR our people than we want FROM them. @BobbyHerreraPG #Struggle is the most honest and revealing measure of progress toward becoming the leader you desire to be." @BobbyHerreraPG #Humility is the secret of the wise. @BobbyHerreraPGInterview Links
The Gift of Struggle: Life-Changing Lessons About Leading by Bobby Herrera
Connect with Bobby on Facebook
Connect with Bobby on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 08 Oct 2019 - 31min - 153 - 153 The Art of the "Heart" Sell - Christine Schlonski
Sales, Heart, Conversations, Success, Business
Summary
Do you look at selling in a way that is counterproductive to your success? We'll look at that in our Thought of the Day. And in our interview segment, we'll explore why Christine Schlonski doesn't believe in a hard sell, but rather a "heart" sell. But what exactly is a "heart" sell? We'll certainly find out. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The reason why - if you think of selling as "yucky"...it's most likely hurting your business. What sales truly is: discovering what the other person wants, needs, and desires, and helping them to get it. What you're really giving to your prospective customer when you are selling.Interview with Christine Schlonski
You'll discover:
Christine's sales journey, and why she had to come to grips with loving sales. How Christine overcame the fear of selling. Christine's advice to salespeople who don't enjoy selling. The importance of conversations in the sales process. How to connect your head and heart when selling. Christine's credo: Stop JUST dreaming. Act NOW!Click to Tweet
#Sales is all about coming from a place of love. @newsalesmindset Stop JUST Dreaming. Act NOW. @newsalesmindset #sales #success On this episode, the great @newsalesmindset reveals how to #sell from the #heart.Interview Links
Connect with Christine on Facebook
Connect with Christine on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 24 Sep 2019 - 23min - 152 - 152 Happy Money - Ken Honda
Money, Gratitude, Relationships, Business, Happiness
Summary
How do *feel* about money? We'll look at that in our Thought of the Day. And in our interview segment, money and happiness expert Ken Honda shares with us why--not the money itself, but our emotions around money--have so much to do with the degree of happiness we experience. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The beauty of a free-market: a place where people can choose to buy and pay for what they wish based on their own values. Why money tends to be one of the most emotional concepts there is, and why most people's reactions to money have a negative ring. Several prosperity-based authors who can help you override the constant messages of lack we receive from so many sources.Interview with Ken Honda
You'll discover:
The story that opens Ken's book--a rather strange story by Western standards. The difference between Happy Money and Unhappy Money. Why most of us are already in a deeply committed, unhappy relationship with our money. The tragedy that began Ken's quest to learn and understand the meaning of money. Two powerful words that will help you to start to transform your relationship with money. Two kinds of money knowledge: IQ and EQ. The myth of scarcity and why it is so pervasive. What parents must teach their children about money.Five Steps to Happy Money:
- Shift out of the scarcity mindset. Forgive and heal your money wounds. Discover your gifts and get into the flow of Happy Money. Trust life. Say "arigato" all the time.
Click to Tweet
It is not how much you make or have that results in Happy Money or Unhappy Money; it is the energy in which your #money is given and received that determines your flow. @KenHondaHappy Winning the #money game is not how well you do financially. It is how good you FEEL ABOUT PLAYING. @KenHondaHappy A healthy relationship with #money can bring you a deep sense of peace. @KenHondaHappyInterview Links
Happy Money: The Japanese Art of Making Peace with Your Money by Ken Honda
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 17 Sep 2019 - 34min - 151 - 151 More Humor – Better Work - Drew Tarvin
Humor, Work, Business, Relationships, Leadership
Summary
Is humor in the workplace really that important? And if so, what if you're just not that funny? Or is humor really about necessarily … being funny? And can it be learned? That and more on today's show.
Interview with Drew Travin
You'll discover:
Why humor at work isn't just a good idea...but is actually essential. Drew's recognition that being effective was more important than being efficient. The benefits of using humor at work. The #1 reason people don't use humor at work. The essence of inappropriate humor. Examples of people whose leadership ability improved once they understood and implemented humor with their team.3 parts of the skill of humor:
- Sense of humor: Can you experience humor? Ability to humor: Can you create humor? Agency with humor: Can you apply humor?
Click to Tweet
Learn from the great @drewtarvin "The Skill of Humor" and why it's so important to a healthy and productive workplace on this episode of The Go-Giver Podcast. Tweet: A sense of humor is something everyone has. The ability to humor is something anyone can learn.~ @drewtarvin on this episode of The Go-Giver Podcast. Tweet: Is humor in that workplace really that important? Only if you want to be much more productive, and more profitable. Wonderful wisdom from "Humor Engineer" @drewtarvin on this episode of The Go-Giver Podcast.Interview Links
Humor That Works: The Missing Skill for Success and Happiness at Work by Andrew Tarvin
Drew's TEDx Talk: "The Skill of Humor"
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 27 Aug 2019 - 28min - 150 - 150 Building a Powerhouse - Kristine Lilly
Culture, Teamwork, Soccer, Leadership, Success
Summary
Is it true that there really is no "I" in team? We'll look at that in our Thought of the Day. And in our interview segment, Hall of Fame soccer icon Kristine Lilly talk about building a Powerhouse with wisdom from her recently-released book that she co-authored by that very name. That and more on today's show.
Bob's Thought of the Day
We'll explore:
That a team is simply a group of individuals who've come together in order to achieve a common goal. A powerful quote from legendary NFL Champion Coach, Vince Lombardi. How putting one's interests ahead of the team or organization also hurts the individual.Interview with Kristine Lilly
You'll discover:
Kristine's perspective on the recent World Cup. Why the United States Women's National Team is a dynasty. What it means to be a "powerhouse." Four actions teams must take in order to become a Powerhouse: Transform, Empower, Achieve, Motivate. A powerful story about Tracey Bates (a real hero) helping Kristine with her fitness test. How immense preparation created the environment for Kristine's most famous play. What is meant by a "culture of extra." The purpose of Kristine's TeamFirst Soccer Academy (tri-founded with Mia Hamm and Trisha Venturini-Hoch)Click to Tweet
A "powerhouse" #team is one that has great energy, strength, and potential for success. @KristineLilly Want to learn about "Building a Powerhouse?" Hall of Fame #Soccer Icon, @KristineLilly shows us how on this episode of The Go-Giver Podcast. "We had a 'culture of extra.'" ~ @MichelleAkers10 via @KristineLilly in her book, "Powerhouse"Interview Links
Powerhouse: 13 Teamwork Tactics that Build Excellence and Unrivaled Success by Kristine Lilly and Dr. John Gillis, Jr. with Dr. Lynette Gillis
Connect with Kristine on Facebook
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 20 Aug 2019 - 28min - 149 - 149 SalesTruth (And Some Myths) - Mike Weinberg
Sales, Business, Relationships, Myths, Truth
Summary
Three types of advice are good advice, bad advice, and false advice. We'll look at that in our Thought of the Day. And in our interview segment, sales icon Mike Weinberg busts some false advice when it comes to sales, and also shares with us the #SalesTruth, which just happens to be the title of his fantastic new book. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The difference between good advice, bad advice, and false advice. Why counsel based on incomplete information is dangerous. An example of false advice that is commonly accepted as true.Interview with Mike Weinberg
You'll discover:
Several sales myths, and why they are just that...myths. Why we should question the influencers who say outbound marketing doesn't work. The value of traditional sales methods such as using the phone. 7 powerful sales lessons from the 2016 U.S. presidential election. The reason most companies don't have more new sales. The three most important jobs of a salesperson. A powerful story of two different salespeople--one Mike didn't buy from...the other he did.7 Powerful Sales Lessons from the 2016 U.S. Presidential Election:
- People (buyers) act in their own self-interest, and your messaging matters. Don't take your longtime loyal customers for granted. Prospects and customers do not always tell the truth. The deal is won before and after the big presentation, not in the boardroom or convention center. Don't make false promises or name your product something it is not. Trashing your competitor's supporters will come back to haunt you. Don't count your chickens before they hatch (or pre-celebrate victory).
Click to Tweet
You don't have more new #sales because your people don't spend time working on it. @mike_weinberg The job of a salesperson is to create, advance, and close #sales opportunities. @mike_weinberg The great @mike_weinberg shares 7 powerful #sales lessons from the 2016 US Presidential election.Interview Links
#SalesTruth: Debunk the Myths. Apply Powerful Principles. Win More New Sales by Mike Weinberg
New Sales. Simplified by Mike Weinberg
Sales Management. Simplified by Mike Weinberg
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 30 Jul 2019 - 31min - 148 - 148 The Empathy Edge - Meridith Elliott Powell
Empathy, Relationships, Sales, Relationships, Business
Summary
There are two major benefits to listening -- really listening -- to your prospective customers and clients. We'll look at that in our Thought of the Day. And in our interview segment, Meridith Elliott Powell shares an amazing story regarding how being laser-focused on the customer and truly empathetic created a sale for one sales person, while a lack of such had the exact opposite effect for his competitor. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The two-step process for understanding what your customer wants, needs, and desires. What it means to "listen with the back of your neck." Two beautiful results of this type of listening.Interview with Meridith Elliott Powell
You'll discover:
A powerful story about a salesperson who showed amazing empathy to a doctor … and earned a six-figure sale as a result. Why there has never been a time when empathy was more important than it is right now. A story from Meridith's days in the banking industry that illustrates why it's critical to understand the customer and what they need. Wisdom from Simon Sinek's book Leaders Eat Last: "Trust is a biological reaction to the belief that someone has your best interests at heart." The real meaning of empathy: Sending the message "I heard you, I'm interested, I care." The connection between empathy and successfully working with objections. The power of asking open-ended questions: you remain in control of the conversation, you get a little time to breathe, and you show empathy.Click to Tweet
Why is #empathy REALLY such a difference-maker when it comes to sales? Perhaps the best example ever is shared by @meridithpowell in this episode of The Go-Giver Podcast. The great @meridithpowell shares a story about a sale … based totally on #empathy. It's become one of Bob's all-time favorites. #Empathy in sales is a gamechanger! We want to be listened to. We want to be heard. @meridithpowellInterview Links
Own It: Redefining Responsibility by Meridith Elliott Powell
Winning in The Trust & Value Economy by Meridith Elliott Powell
The Best Sales Book Ever: Cut Through The Obstacles and Send Sales Through The Roof by Meridith Elliott Powell
Previous The Go-Giver Podcast Interview with Meridith
Connect with Meridith on Facebook
Connect with Meridith on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 23 Jul 2019 - 29min - 147 - 147 Transformation - Mark Metry
Transformation, Habits, Entrepreneurship, Business, Success
Summary
What comes to your mind when you think of transformation? We'll look at that in our Thought of the Day. And in our interview segment, we'll hear the inspiring story of a very successful young man who overcame, transformed, and now through his very successful Humans 2.0 podcast, helps all of us do the same. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A great definition of the "transformation" as it applies to organizations. Words of wisdom from Wallace D. Wattles' 1910 classes The Science of Getting Rich.Interview with Mark Metry
You'll discover:
How Mark's family immigrated from Egypt and settled in the Boston area. Mark's various entrepreneurial ventures, which began at age 7. The story of Mark's company, VU Dream, and how it helps virtual reality companies. How Mark dealt with low self-esteem and tried running away from the responsibility of being his true self. The role of meditation, healthy eating, journaling, and other positive habits on his amazing success. The story behind Mark's successful podcast and unique approach to his upcoming book.Click to Tweet
What does "Transformation" mean to you? We discuss that very topic on this episode of The Go-Giver Podcast. @markmetry shares his fascinating story of various #entrepreneurial ventures, which began at age 7. Discover why @markmetry believes in the power of #habits to #transform your life.Interview Links
Feature Story on Mark in Forbes.com
Humans 2.0: Create Your Own Mindset by Mark Metry (not yet released)
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 02 Jul 2019 - 30min - 146 - 146 Friction-Less - Roger Dooley
Friction, Business, Customers, Amazon, Trust
Summary
Have you ever tried to buy from a company … and couldn't? We'll look at that in our Thought of the Day. And in our interview segment, Roger Dooley will take that issue to a much, much deeper level and share wisdom based on his fantastic new book! That and more on today's show.
Bob's Thought of the Day
We'll explore:
A time when difficulty in the buying process … led to an unnecessary non-sale. Why companies should be more concerned about serving their customers than serving their bureaucracy.Interview with Roger Dooley
You'll discover:
Roger's approach of applying brain and behavioral science to real-world problems. The definition of friction: "the unnecessary expenditure of effort to perform a task." Why friction has a much higher price than people realize. That $4.6 trillion of merchandise was left in abandoned e-commerce shopping carts. Two examples of Amazon's efforts to reduce friction. The strategy of finding a part of your market that has difficulty doing business with your competitors, and attacking there first. What inhibits innovation and why it almost always comes from outside an industry. How CarMax made the process of buying a used car easier for the customer and why they can charge higher prices than their competitors. When friction can be positive. The relationship between trust and friction.Click to Tweet
The more #friction you see, the more you will continue to see because your brain is attuned to it. @rogerdooley #business When you can make things easier, people will pay more. #business #friction What is the relationship between trust and #friction? @rogerdooley reveals the answer in this episode.Interview Links
Brainy Marketing (Roger's Forbes Column)
FRICTION: The Untapped Force That Can Be Your Most Powerful Advantage by Roger Dooley
Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing by Roger Dooley
Connect with Roger on Facebook
Connect with Roger on LinkedIn
Follow with Roger on Instagram
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 25 Jun 2019 - 29min - 145 - 145 Your Next Success - Joe Calloway
Coaching, Success, Business, Relationships, Change
Summary
When it comes to your career, have you ever wondered if it's just too late to either up your game or shift gears completely? We'll look at that in our Thought of the Day. And in our interview segment, Joe Calloway will answer both questions with a resounding NO, it's not too late. AND he helps guide us to our next success.
Bob's Thought of the Day
We'll explore:
Why one of the world's top non-celebrity speakers is no longer speaking at conferences. Two powerful examples of people who - later in their lives - either made a major business progression, or switched careers...and experienced great success.Interview with Joe Calloway
You'll discover:
The background behind Joe's next success. How to know if you are experiencing a "success plateau." Various reasons why one would want to make a big change How the "comfort of the familiar" can get in the way and keep you stuck. Why fear often prevents you from moving where you are to where you want to be. The danger of getting stuck doing something you are good at. Joe's take regarding the oft-cited career advice, "follow your passion." The importance of looking at your career through both a business and a personal lens and finding the place where those two match up. Joe's personal motivation for always moving to the "next thing."Click to Tweet
Discover how to know if you are experiencing a "success plateau." @joecalloway is our special guest in this powerful episode. #coaching Something is going to put you out of #business. It can either be somebody else or it can be you. @joecalloway Don't get stuck doing something you're good at (when it holds you back from doing more). @joecalloway #successInterview Links
The Leadership Mindset: How Today's Successful Business Leaders Think by Joe Calloway
Becoming A Category Of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, 2nd Edition by Joe Calloway
Magnetic: The Art of Attracting Business by Joe Calloway
Be the Best at What Matters Most: The Only Strategy You will Ever Need by Joe Calloway
Resources
Article: 10 People Who Switched Careers after 50 and Thrived
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
GoGiverEntrepreneursAcademy.com
Tue, 14 May 2019 - 29min - 144 - 144 Limitless Possibilities - Laura Gassner Otting
Calling, Success, Business, Purpose, Relationships
Summary
Success is best defined by what success means to YOU. That's what we'll explore in today's interview with the author of a wonderful new book that takes a deep dive into how to accomplish exactly that type of success. The discussion is a little bit longer than normal, so rather than the usual thought of the day, let's go right to this fascinating discussion with the equally fascinating Laura Gassner Otting.
Interview with Laura Gassner Otting
You'll discover:
The issue of defining success through someone else's terms. The four areas of consonance: Calling, Connection, Contribution, Control. Laura's inspiring story of leaving her job and creating her own firm. The danger of believing the "purpose fallacy." Why you are the only one who gets to define your purpose. How running coach Rick Muhr aligned what he did with who he was. Practical questions to help you define your calling. Engaging stories about Tom Webster and Alison Levine. Three powerful questions to help you become limitless.Click to Tweet
The problem isn't how we achieve #success but how we define success. @heylgo Consonance = when what you do matches who you are. @heylgo #identity Once I realized that I wasn't part of the #solution, the only option left was that I was part of the problem. And I couldn't live as part of the problem. @heylgoInterview Links
Limitless: How to Ignore Everybody, Carve Your Own Path, and Live Your Best Life by Laura Gassner Otting
Connect with Laura on Facebook
Connect with Laura on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
TheGoGiverEntrepreneursAcademy.com
Tue, 07 May 2019 - 28min - 143 - 143 Marketing Rebellion - Mark Schaefer
Customers, Business, Emotions, Relationships, Marketing
Summary
A marketing rebellion has occurred, and it's still occurring. We'll learn about that from one of the icons of marketing, Mark Schaeffer. That and more on today's show.
Interview with Mark Schaefer
You'll discover:
Mark's gift for discovering trends in marketing. The core ideas behind Mark's new book Marketing Rebellion. Why marketing is no longer about changing customers' minds, but is more about coming alongside them and respecting them. A powerful story about Ivory soap vs. local soap. Why technology has become the enemy of great marketing. Mark's story of being "hugged by a brand" The constant human truth: people want to be acknowledged and loved. Why we must make the customer the hero of the story.Click to Tweet
The practice of #marketing is the intersection of all things human. @markwschaefer Deep down, we've always know that #business is about emotions and relationships. @markwschaefer The best companies on earth don't 'own' #customers. They own a space and help customers belong there. @markwschaeferInterview Links
Marketing Rebellion: The Most Human Company Wins by Mark Schaefer
KNOWN: The Handbook for Building and Unleashing Your Personal Brand in the Digital Age by Mark Schaefer
The Content Code: Six Essential Strategies to Ignite Your Content, Your Marketing, and Your Business by Mark Schaefer
The Tao of Twitter: The World's Bestselling Guide to Changing Your Life and Your Business One Connection at a Time by Mark Schaefer
Get a free chapter of Marketing Rebellion
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 16 Apr 2019 - 30min - 142 - 142 Beyond The Referral - Bill Cates
Referrals, Prospects, Sales, Relationships, Engagement
Summary
When it comes to obtaining referrals, there's often something very important missing. We'll look at that in our Thought of the Day. And in our interview segment, referral icon Bill Cates joins us with a powerful look into dramatically increasing the amount of high-quality referrals and introductions that you receive. That and more on today's show.
Bob's Thought of the Day
We'll explore:
An engaging story about a Realtor® who served her clients extremely well, yet never received a referral from them. The importance of putting proper systems in place in order to create an environment for referrals to occur on a regular and predictable basis.Interview with Bill Cates
You'll discover:
Why there is a low correlation between client satisfaction and the giving of referrals. That to create exponential growth you'll need to be more proactive. An overview of the perpetual revenue system: Engagement, Leverage, Connection. The essence of being referrable: making a value connection and a human connection. Bill's powerful and effective "VIPS" process for asking for referrals. The importance of the "Value Discussion." What it means to go "beyond the referral." Some of the language and questions to use in order to comfortably set the appointment. Two types of research to go through before you get on the phone with a prospect (warm and cold research). Behind-the-scenes stories of Bill's adventures around the world.Click to Tweet
The #referral is not the ultimate benefit. The referral is the implied benefit. @Bill_Cates #sales Setting and getting the appointment starts with the quality of the introduction you get. @Bill_Cates #referrals On this episode, @Bill_Cates shares an overview of the perpetual #revenue system: Engagement, Leverage, Connection. #referralsInterview Links
Beyond Referrals: How to Use the Perpetual Revenue System to Convert Referrals into High-Value Clients by Bill Cates
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 09 Apr 2019 - 28min - 141 - 141 Successful Selling Online - Kendrick Shope
Sales, Benefits, Business, Features, Why
Summary
Selling is cool … if you look at it correctly. We'll briefly explore that in our Thought of the Day. And in our interview segment, Kendrick Shope, a master of selling online, is going to share some immense wisdom on that very topic. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why some people's negative reaction to selling isn't about selling itself, but rather about how one personally perceives, understands, or defines selling, even if unconsciously. What makes selling wonderful: a service you provide FOR another human being, discovering what the other person wants, needs, or desires, and helping them to get it.Interview with Kendrick Shope
You'll discover:
Why Kendrick transitioned from traditional sales to mastering and teaching online selling. Kendrick's mission to take the "yuckiness" out of selling. The sales map: pain points + features = benefits. The "five why" tool to benefits and how it can improve your sales process. A brief look at the 5 Colors email and social media strategy.Click to Tweet
Fantastic teaching on Online Selling from @kendrickshope on this episode of The Go-Giver Podcast. The "five why" tool allows you to self-check your benefits and make sure you are getting to the emotional connection that allows people to take action. @kendrickshope #sales Discover how to use the "5 Colors" email and social media strategy to improve your online #marketing. @kendrickshopeInterview Links
FREE Sales School Mini-Term: How To Host A Discovery Call That Converts
Checklist: 10 Keys to Double Your Sales
FB LIVE Episode #21 Influential "Ick" Removal
FB LIVE Episode #33 Influential Online Sales
Connect with Kendrick on Facebook
Connect with Kendrick on LinkedIn
Connect with Kendrick on Twitter
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 02 Apr 2019 - 29min - 140 - 140 Self-Care… at Work - Jeanette Bronée
Health, Self-Care, Hydration, Culture, Food
Summary
Taking care of yourself will make you more valuable to everyone around you at work. We'll look at that in our Thought of the Day. And in our interview segment, Jeanette Bronee shares her mission to make self-care an ongoing part of today's business culture. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The health crisis, and the importance of committing to be healthy. Why both our work and health suffer when we allow work to get in the way of health. How being healthy can make you more valuable to your clients and/or to your employer.Interview with Jeanette Bronée
You'll discover:
How and why Jeanette got started on her mission regarding business and self-care. Why people tend to burn themselves out. The role that a company's leadership plays in developing a culture of self-care. The (really!) surprising reason why so many people don't hydrate at work. The value of integrating all our human needs at work, including physical, emotional, mental, and social needs. Jeanette's experience as part of a U.N. panel.Click to Tweet
A key #self-care question to ask yourself: "What do I need right now so that I can…? {feel more focused, or have more energy, etc.}" @jeanettebronee #health We are strong when we are in touch with what we need mentally and emotionally to be at our best. @jeanettebronee #health We don't go to #work just to collect a paycheck. We go to work because we want to matter and contribute in the world. @jeanettebronee #healthInterview Links
Online Health Program (both for individuals and as a company health benefit program)
EAT TO FEEL FULL and Nourish Yourself for Good by Jeanette Bronée
Connect with Jeanette on Facebook
Connect with Jeanette on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 26 Mar 2019 - 21min - 139 - 139 Jaime Masters - Level Up Your Business Journey
Business, Mastery, Owner, Systems, Team
Summary
Is discipline actually … freeing? We'll look at that in our Thought of the Day. And in our interview segment, Jamie Masters brings some on-point thoughts and suggestions regarding being on top of the business you're growing successfully. That and more on today's show.
Bob's Thought of the Day
We'll explore:
"Discipline is freedom." It sounds "Orwellian"...but it's not. Two examples of business areas where discipline equals freedom: networking and giving a presentation. How the discipline and good, positive habits we impose on ourselves today will allow us to act with a confidence and sense of freedom, born from that very discipline.Interview with Jaime Masters
You'll discover:
Why Jaime has her clients do a detailed time audit, and the surprising insights it brings. The importance of designating an "operator" who pays attention to the details. Why you should delegate but not abdicate. What it means to "80/20" your systems so you aren't making systems you never use. How Jaime's Ownerbox process uses systems and workflows to helps owners be better leaders and managers.Click to Tweet
On this episode, learn the wisdom behind "delegate, don't abdicate." @Eventualmillion It's very lonely at the top as an #owner, and when we don't look at something, nobody calls us out on it. @Eventualmillion The more awareness, the easier it will be. @Eventualmillion #businessInterview Links
Jaime's resources mentioned on this episode
The Eventual Millionaire by Jaime Tardy
Connect with Jaime on Facebook
Connect with Jaime on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 19 Mar 2019 - 25min - 138 - 138 Sales in a NY Minute - Jennifer Gluckow
Sales, Attitude, Relationships, Networking, Leads
Summary
Do you have a bias toward action? We'll look at that in our Thought of the Day. And in our interview segment, Jennifer Gluckow teaches us how to sell in a New York Minute. That and more on today's show.
Bob's Thought of the Day
We'll explore:
What it means to have a "bias toward action." Zig Ziglar's advice about what to say when someone asks how you are. Why action is the key to success in any endeavor.Interview with Jennifer Gluckow
You'll discover:
What it means to have sales in a "New York Minute." How living in New York shaped Jennifer's sales philosophy. The value of being easy to work with and creating a seamless customer experience. A journey through the NY Minute personal checkup. The importance of being creative in the sales process. Why every sales professional must HAVE a mentor. The power of moving from excuses to creating your future. A terrific example from Jennifer regarding building a relationship via different platforms. How a local business can use podcasting to spotlight people in the community and increase its customer base. How to use New York Minute principles to break out of a sales slump.Click to Tweet
Your #attitude is going to impact every sale you make … or don't make. @JENinaNYminute When you take responsibility instead of blaming or making #excuses, all of sudden you own your power and you become able to create your future. @JENinaNYminute If you're in a sales slump, you likely have a negative attitude about why you're not getting the sales you need. @JENinaNYminuteInterview Links
Sales in a NY Minute by Jennifer Gluckow
FREE eBook: 27 Winning Strategies That Will Take You From Sales Slump to Sales Streak by Jennifer GluckowFREE eBook: Top 10 For Sales ZenSell or Die PodcastJennifer's BlogHire Jennifer to SpeakConnect with Jennifer on Facebook
Connect with Jennifer on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 05 Mar 2019 - 30min - 137 - 137 Competing on the Creative Plane - Anthony Iannarino
Sales, Competition, Creative, Leadership, Accountability
Summary
Does the creative plane deny there being such a thing as competition? We'll look at that in our Thought of the Day. And in our interview segment, Anthony Iannarino looks at operating on the creative plane of sales when it comes to competition. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful reminder from Wallace D. Wattles' 1910 classic, The Science of Getting Rich, to operate on the "creative plane" rather than on the "competitive plane." Why it is indeed important to understand your competition. The difference between focusing on your competition and being aware of them.Interview with Anthony Iannarino
You'll discover:
What it means to create compelling differentiated value. Practical ways to develop a competitive advantage. The difference between a red ocean strategy and a blue ocean strategy. The biggest obstacles to competitive displacement. The biggest mistake salespeople make when pursuing a new account. How to offer value to your potential client in your first meeting. The difference between the CEO of the problem and the CEO of the company. How Anthony's OutBound 2019 event can help salespeople and sales managers. The link between leadership and accountability.Click to Tweet
#Competition is healthy. It means that it's a contest to see who can innovate, who can create the greatest value, and who can take better care of the customer. Everyone benefits from it. @iannarino #sales The CEO of the problem is the highest-level person who actually cares about the results you can help them produce. @iannarino #leadership Leadership is taking #accountability for producing a result. @iannarinoInterview Links
OutBound 2019 (If you register for the Main Event on April 24-25, be sure and use coupon code: GoGiver100 to get $100 off the registration fee.)Eat Their Lunch: Winning Customers Away from Your Competition by Anthony IannarinoThe Lost Art of Closing by Anthony Iannarino
The Only Sales Guide You'll Ever Need by Anthony Iannarino
Anthony's BlogHire Anthony to Speak"In The Arena" PodcastCourse: B2B Sales ToolkitCourse: Sales AcceleratorFree ResourcesConnect with Anthony on Facebook
Connect with Anthony on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 12 Feb 2019 - 29min - 136 - 136 Social Media Mastery - Mitch Jackson
Relationships, Marketing, Social Media, Communication, Business
Summary
How do you use the tools at your disposal? We'll look at that in our Thought of the Day. And in our interview segment, Mitch Jackson shares some powerful tips on utilizing social media to help build our businesses. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why a TelePrompTer is similar to social media in that both are tools that can help you communicate more effectively. The importance of positioning yourself...correctly on social media.Interview with Mitch Jackson
You'll discover:
What makes Mitch so successful both as a litigator and as a "rainmaker." The importance of showing your human side, and treating people like family. Why it's vital to develop the right mindset for success on social media; in life in general. Four keys to developing the right mindset of social media success: Watching, looking, observing, and helping. What it means to embrace Bryan Kramer's H2H (human to human) side on social media. Why it's necessary to understand and use each major social media platform effectively. The value of social media in sharing your passions and building your relationships.Three parts to the social media success equation:
- Having the Right Mindset Understanding the Personality of the Platforms Communication on Social Media
Click to Tweet
On this episode, @mitchjackson shares 4 keys to developing the right mindset of social media #success: watching, looking, observing, and helping. #communication You've got to practice and you've got to perfect your art, so that when you do sing your song, it comes across exactly the way you want it to. @mitchjackson #socialmedia Why should every professional show their human side on social media? Tune in to hear @mitchjackson reveal the answers. #communicationInterview Links
The Ultimate Guide to Social Media: For Business Owners, Professionals, and Entrepreneurs by Mitch JacksonGo-Giver Influencers Facebook LIVE interviewLegalMinds MastermindMitch's BlogFacebookConnect with Mitch on LinkedInFollow Mitch on TwitterFollow Mitch on InstagramThe Mitch Jackson PodcastMitch's YouTube channel
Resources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 05 Feb 2019 - 31min - 135 - 135 Never-Ending Wisdom - Robert Glazer
Culture, Values, Wisdom, Appreciation, Leadership
Summary
I remember the great business philosopher, Jim Rohn, saying, "There are no new fundamentals." He went on to say, "You've got to be a little suspicious of someone who says, 'I've got a new fundamental.' That's like someone inviting you to tour a factory where they are manufacturing antiques." It's such a wise saying since fundamentals--by their very nature--cannot be new. And new can be highly overrated anyway. In our upcoming interview, we'll hear from Robert Glazer, an immensely successful entrepreneur who writes and publishes one of my favorite ezines. Every week he shares his personal experiences, always based on wisdom that is proven, tried, and true. We'll explore that, along with his personal leadership philosophy.
Interview with Robert Glazer
You'll discover:
Robert's leadership philosophy. How he created the Friday Forward email, now impacting people around the world. The importance of creating something that adds value, and sticking with it long-term. Why you should stop doing activities that drain your energy or take you away from reaching long-term goals and objectives. The power of showing your gratitude and appreciation to others. How to disagree respectfully with others. Why he emphasizes core values rather than rules in his company and family.Click to Tweet
Why should you create something that adds #value and stick with it over the long term? @robert_glazer shares the answer. How can I give value or make something that is valuable to people? @robert_glazer On this episode, @robert_glazer shares why core #values are more important than rules.Interview Links
RobertGlazer.comFridayFwd.comPerformance Partnerships: The Checkered Past, Changing Present & Exciting Future of Affiliate Marketing by Robert Glazer
ELEVATE: Push Beyond Your Limits and Unlock Success in Yourself by Robert Glazer (Releases September 2019)
Robert's Speaking PageRobert's Podcasts Connect with Robert on FacebookConnect with Robert on LinkedInFollow Robert on TwitterResources
The Go-Giver Influencers Facebook LIVE Show
Sell The Go-Giver Way Audio Program
Tue, 29 Jan 2019 - 29min - 134 - 134 Record-Breaking Sales - Ali Reda
Sales, Relationships, Automotive, Credibility, Community
Summary
Do relationships in business still matter? More than ever! We'll look at that in our Thought of the Day. And in our interview segment, we'll hear from Ali Reda, a record-breaking, amazing sales-professional who will tell you how he did it. Hint … relationships! That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why I disagree with one author's premise that in selling, relationship builders are too concerned with the relationship to bring up something that is uncomfortable. The connection between a deep relationship and credibility. Why there is no natural correlation between a relationship-building salesperson and one who will challenge the client if it's in the client's best interest.Interview with Ali Reda
You'll discover:
How Ali went from a warehouse, to automotive sales, to automotive sales superstardom. Why everyone in sales must ask themselves, "Why do customers buy from you?" The importance of believing in yourself and what is possible. Why you must focus on helping people rather than making money. Money is the result. Why Ali doesn't focus on social media, but on building relationships in his community. The power of showing up with good intentions, and being a proactive resource. Ali's process for finding the gaps of productivity in his day to become more efficient. How Ali engages with people and makes his presence felt wherever he goes.Click to Tweet
Money is a byproduct of your success. --Ali Reda You can sell a certain amount of cars being focused on the numbers, but to get to the ultra high sales, it can't be ABOUT the numbers but about the people you are serving. -- Ali Reda Think about (focus on) the customers and the numbers will take care of themselves. --Ali RedaInterview Links
How to Sell 100 Cars a Month by Ali Reda and Damian Boudreaux
Connect with Ali on FacebookResources
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Tue, 15 Jan 2019 - 28min - 133 - 133 Cognitive Dissonance
Cognitive Dissonance, Thinking, Relationships, Human Nature, Emotions
Summary
In today's episode, we'll look at an element of human nature to which we all fall victim from time-to-time, and just as importantly, how to successfully navigate it and manage it both for our success and the success of others. There is no interview today—just li'l ol' me. That and more on today's show.
Bob's Thought of the Day
You'll discover:
A closer look at the two parts of the term "cognitive dissonance." Three ways we can respond when we hold someone in high esteem and then learn something about them which turned out to be true, which was totally contrary to what you held to be true. Why we need to be able to control and master our emotions and ego. The best way to help others who are experiencing cognitive dissonance. An exercise to help you become more aware of any cognitive dissonance you may be experiencing. Why facts don't persuade; people do. The importance of becoming aware of cognitive dissonance and taking the correct steps to mitigate it and become effective despite it.Click to Tweet
On The Go-Giver Podcast, learn why "Cognitive Dissonance" is so destructive to our ability to make good decisions…and how to overcome it. When faced with cognitive dissonance, there are only three possible choices (just one is positive). Which will you make? ~from The Go-Giver Podcast. On The Go-Giver Podcast, learn an exercise to help you become more aware that you are suffering from cognitive dissonance.Resources
"What is Cognitive Dissonance?" by Kendra Cherry in "Very Well Mind"
The Go-Giver Influencers Facebook LIVE Show
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Tue, 08 Jan 2019 - 15min - 132 - 132 Playing the Long Game - Carol Roth
Entrepreneur, Planning, Business, Thinking, Consequences
Summary
Good intentions are terrific, but what are the consequences when they're not thought through? We'll look at that in our Thought of the Day. And in our interview segment, the always wise and entertaining entrepreneur and media personality, Carol Roth, shares the benefits of playing the long game … and why most of us fail to do so. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful passage about unintended consequences from Robert Greene's book, The Laws of Human Nature. Steps to take when about to make a quick decision to solve an immediate problem. The importance of making a "conscious decision" based on the most amount of information possible.Interview with Carol Roth
You'll discover:
How long-term thinking and delayed gratification can improve all areas of society. Carol's story of going from 40k in student debt to making her first million by age 30. Why investors and board members of publicly traded companies must think long-term. The value of term limits for politicians. How playing the long game can make you more prepared for short-term opportunities. The value of the legacy planning system Future File® when planning end-of-life wishes.Click to Tweet
On this episode, @caroljsroth shares how the power of long-term thinking and delayed gratification can improve all areas of society. #planning When you play the long game, you are more prepared to take advantage of short-term #opportunities. @caroljsroth What makes a successful #entrepreneur? 1) A need in the market. 2) You are the right person to solve it. 3) It's the right time for you and for the market. @caroljsrothInterview Links
Hire Carol to speakThe Laws of Human Nature by Robert GreeneFuture FileThe Entrepreneur Equation by Carol Roth
Resources
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Tue, 01 Jan 2019 - 31min - 131 - 131 Sales Differentiation - Lee Salz
Sales, Differentiation, Relationships, Business, Marketing
Summary
Just how much influence does the salesperson have in terms of how the value of his or her product is perceived by their prospective buyer? Actually … quite a lot. And with that in mind, we'll discuss the importance of sales differentiation with a true expert, Lee Salz. In fact, that's the very title of his terrific new book. That and more on today's show.
Interview with Lee Salz
You'll discover:
Why you should avoid using the word "best" when describing your product or service. The power of this opening statement: "Today, I'll share with you some differences in what we offer that our clients find beneficial, and you can decide for yourself if those are meaningful to you." How to align your differentiators with the right opportunities. The difference between marketing differentiation and sales differentiation. Why we must give context to sales differentiators to help prospects understand them. A powerful story about a locally owned and operated waste management company in Minnesota that discovered its differentiator and became even more successful. How to use the customer's objection to proactively differentiate your product or service.Click to Tweet
Sales #Differentiation is a key to communicating exceptional value and selling at the price you want. Learn how from @SalesArchitects #Sales differentiation drives buyer action. @SalesArchitects On this episode, learn how to use the customer's objection to proactively differentiate your product or service. @SalesArchitects #salesInterview Links
SalesArchitects.comSales Differentiation: 19 Powerful Strategies to Win More Deals at The Prices You Want by Lee Salz (also available on Amazon)Hire Lee to speakThe Sales Architects E-NewsletterConnect with Lee on Facebook
Connect with Lee on LinkedInFollow Lee on TwitterResources
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Tue, 11 Dec 2018 - 29min - 130 - 130 Listen Analytically & Don't Be Fooled - Dianna Booher
Communication, Listening, Relationships, Business, Persuasion
Summary
Don't allow yourself to make decisions out of another person's frame. We'll look at that in our Thought of the Day. And in our interview segment, award-winning author and master communicator Dianna Booher shares how to listen analytically to persuasive appeals … and NOT be tricked. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The value of setting a frame of kindness, cooperation, win/win, and benevolence. An example of a presenter setting a frame that was questionable. A key principle: when someone states something as fact, and in such a way that you suddenly feel compelled to believe it, consider whether or not they might have an agenda.Interview with Dianna Booher
You'll discover:
Why all our relationships in life are based on our conversations, stacked end to end. Why it is harder to tell when advertisers are not being truthful with us today. The difference between listening empathetically and listening analytically. Examples of "word tarnishing" and labels that stick. The importance of listening to the other side of an issue or argument.Fundamentals You Can Apply in Order to Think Analytically and Productively.
#1 Overcome your OWN personal biases in order to gather some insight
#2 Beware the Bandwagon
#3 All-or-Nothing
#4 The Generalization
#5 Like One, Like 'Em All
#6 Word Tarnishing
#7 Card Stacking
#8 Evangelism
Click to Tweet
#Communication is the basic business act. @DiannaBooher Anytime you see people making broad generalizations, you know there is something faulty there in their #reasoning. @DiannaBooher #communication Only when you hear both sides, are you going to be able to reason and come to a #logical conclusion. @DiannaBooher #communicationInterview Links
Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done by Dianna BooherWhat MORE Can I Say? Why Communication Fails and What to Do About It by Dianna BooherCreating Personal Presence: Look, Talk, Think, and Act Like a Leader by Dianna BooherCommunicate With Confidence: How to Say It Right the First Time and Every Time by Dianna BooherSpeak With Confidence: Power Presentations That Inform, Inspire, and Persuade by Dianna BooherBooher's Rules of Business Grammar: The 101 Most Common Errors and How to Correct Them by Dianna BooherHow to Listen Analytically to Persuasive Appeals –And Not Be Tricked! by Dianna BooherDianna's blog
Connect with Dianna on LinkedIn
Connect with Dianna on Facebook
Dianna's YouTube channelResources
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Tue, 04 Dec 2018 - 30min - 129 - 129 Thrive This Holiday Season - Meridith Elliott Powell
Sales, Teams, Business, Customers, Prospects
Summary
Have you ever fallen victim to promises of something that would happen after the first of the year--mainly promises you've made to yourself. We'll look at that in our Thought of the Day. And in our interview segment, Meridith Elliott Powell helps us work through everything about the holiday season that can hold our business back, and instead take us forward. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A suggestion to keep this part of the year profitable for you in a way that cannot be measured monetarily. How to get six weeks ahead of schedule and build momentum by changing habits now. The power of changing just one single habit.Interview with Meridith Elliott Powell
You'll discover:
Why the holiday season is one of the best times to sell. Tips for calling on your customers and prospects during the holiday season and laying the groundwork for a strong first quarter of the new year. How to use Thanksgiving to say "thank you" to customers and prospects. Practical steps to equip your sales team by making a list of the customers and prospects who need a touch. The power of finding an accountability buddy if you don't have a sales team. The inside scoop on the new book by Meridith and Connie Podesta. Why sales leaders need to quit skipping coaching sessions with their team members, and instead invest regularly in developing them.Click to Tweet
What you do through the holiday season is one of the biggest indicators of how successful you are going to be in the following year. @meridithpowell #business The holiday season is a great time to get out and visit the #customers you believe you are going to be doing business with in the first quarter of the year. @meridithpowell The power of #selling through the holiday season is that your competitors aren't there. @meridithpowellInterview Links
MeridithElliottPowell.comOwn It: Redefining Responsibility by Meridith Elliott PowellWinning In The Trust & Value Economy by Meridith Elliott PowellThe MOST Amazing Sales Book Ever: Cut Through The Excuses and Send Sales Through the Roof by Meridith Elliott Powell and Connie Podesta (due out February, 2019)
Meridith's booksMeridith's online coursesMeridith's blogHire Meridith to speakConnect with Meridith on Facebook
Connect with Meridith on LinkedIn
Meridith's YouTube channelResources
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Tue, 20 Nov 2018 - 21min - 128 - 128 Back to Human - Dan Schawbel
Technology, Relationships, Love, Business, Work
Summary
When it comes to utilizing technology in our daily lives, can we prioritize better than we are currently? I believe we can. We'll look at that in our Thought of the Day. And in our interview segment, Dan Schawbel shares how great leaders bring connection to the workplace in an age where technology has created what he calls, an "Age of Isolation." That and more on today's show.
Bob's Thought of the Day
We'll explore:
The reality of technology today: what was supposed to be our servant has all-too-often become our master, placing us at its beck and call rather than the other way around. Our need to be aware of how technology can actually hurt our relationships. Why we should love people & use technology rather than love technology & use people.Interview with Dan Schawbel
You'll discover:
How technology has weakened relationships in the workplace. What is driving the current "experience renaissance." How to use technology to maximize relationships in the workplace. The four employee engagement factors that can be used to foster healthier and more productive work cultures: happiness, belonging, purpose, and trust. Why work-life balance is a myth, and why we should embrace integration instead. A powerful story about the value of face-to-face communication versus email. Why soft skills become increasingly important as technology becomes more prevalent.Click to Tweet
When we rely on devices to connect with other humans, our #relationships become weaker. @danschawbel As #technology becomes more and more pervasive in our personal and work lives, interpersonal skills will become MORE important. @danschawbel Doing business is all about #relationships, and relationship-building skills will never be automated. ~Dan Klamm, Nielsen. @danschawbelInterview Links
DanSchawbel.comBack to Human: How Great Leaders Create Connection in the Age of Isolation by Dan SchawbelPromote Yourself by Dan SchawbelMe 2.0 by Dan SchawbelDan's blog5 Questions with Dan Schawbel PodcastConnect with Dan on Facebook
Resources
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Tue, 13 Nov 2018 - 25min - 127 - 127 What Brings Greatness? - Don Yaeger
Greatness, Habits, Business, Character, Sports
Summary
He didn't FOCUS on winning … yet he constantly won. We'll look at that in our Thought of the Day. And in our interview segment, we'll hear from award-winning journalist Don Yager, who has met, hung out with, and interviewed many of our world's top performers--those we would consider great. Even better, he shares a number of their commonalities. Powerful! That and more on today's show.
Bob's Thought of the Day
We'll explore:
Coach John Wooden's definition of success: "Peace of mind that is a direct result of self-satisfaction in knowing you did your best to become the best that you are capable of becoming." A few of Coach Wooden's qualities that stood out the most. That focusing on bringing value to your customers will result in earning much more money than focusing on the money itself.Interview with Don Yaeger
You'll discover:
What drew Don to journalism. How Don defines "greatness," and what greatness is NOT. The question that Don asked 2,500 people over a 25-year career, and what the answers to this question taught him about the habits that lead to greatness. The four "pillars" of greatness Don identifies in his book, Greatness. Why the truly great ones hate to lose more than they love to win, and why the losses are part of the fuel that drives them. Why the truly great ones are always in search of a better inner circle. The importance of doing your prep work. Insights about the great Hall of Fame baseball player, Roberto Clemente. A powerful quote from John Wooden: "You cannot live a perfect day without doing something for someone who will never be able to repay you."Click to Tweet
Focusing on bringing value to your customers will result in earning much more money than focusing on the money itself. The great ones know they will never outperform their inner circle. So the great ones are always out to improve their circle. @DonYaeger #greatness #Greatness is the persistent pursuit of professional and personal exceptionalism. @DonYaegerInterview Links
DonYaeger.comGREATNESS: The 16 Characteristics of True Champions by Don Yaeger Don Yaeger's booksDon's blogBook Don to speak Daily Dose of Greatness NewsletterConnect with Don on Facebook
Resources
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Tue, 06 Nov 2018 - 30min - 126 - 126 Triggering Word of Mouth - Jay Baer
Advertising, Marketing, Business, Relationships, Empathy
Summary
Would you like a methodology for creating immense word of mouth for your business? If so, then I believe you're going to LOVE this discussion with Jay Baer. That and more on today's show.
Interview with Jay Baer
You'll discover:
What a talk trigger is, and why it's so important. Why the talk triggers used by The Cheesecake Factory and Doubletree Hotels are actually what turns their customers into volunteer marketers and salespeople. Why offline word of mouth is actually more persuasive than online. The difference between a talk trigger and a USP (unique selling proposition). The 4-5-6 system for building talk triggers. Why "Surprise and Delight" does NOT make for an effective talk trigger. How the magicians Penn & Teller create a memorable experience for their fans. Why empathy is the easiest talk trigger to implement, and extremely powerful. What you can learn from Dr. Glen Gorab, an oral surgeon who uses a simple but immensely effective talk trigger that has exploded his practice. The thing about Dr. Snip and his "very special" giveaway. ;-)The 4 Requirements of a Talk Trigger
Must be remarkable Must be relevant Must be reasonable Must be repeatableClick to Tweet
A talk trigger is a strategic operational differentiator that compels word of mouth. @jaybaer #marketing Word of mouth #marketing and talk triggers are all about giving your customers a consistent story to tell about you. @jaybaer #Advertising is a tax on the unremarkable.~Robert Stephens, founder of Geek Squad per @jaybaerInterview Links
TalkTriggers.com ConvinceAndConvert.com Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth by Jay Baer Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer Youtility: Why Smart Marketing is about Help Not Hype by Jay Baer ConvinceAndConvert.com Social Pros Podcast Hire Jay to speak Free Presentation by Jay and Daniel that you can download and present to YOUR team members. You can easily customize it to talk about your own talk triggers. Connect with Jay on LinkedIn
Resources
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Tue, 30 Oct 2018 - 41min - 125 - 125 Encouragement & Family Lessons - Mary Jane Mapes
Empathy, Relationships, Family, Excellence, Authenticity
Summary
Has someone ever stood up for you? Especially someone you would not have expected to? How did that make you feel? We'll look at that in our Thought of the Day. And in our interview segment, we'll hear encouragement and family lessons from the great Mary Jane Mapes. That and more on today's show.
Bob's Thought of the Day
We'll explore:
An encouraging story shared during a group discussion that affected all of profoundly. How being stood up for can provide one with a true sense of empathy for people who are bullied, as well as simply making them feel worthy and valuable.Interview with Mary Jane Mapes
You'll discover:
The powerful lesson Mary Jane learned from her mother about standing up for others. A touching story about the power of empathy between Mary Jane and her daughter. A wonderful leadership lesson regarding acting congruently with your values. Why finishing well doesn't mean perfection, but the pursuit of excellence in everything. An insightful quote about kindness, success, and honesty from Mother Teresa. Why Mary Jane's favorite topic is authentic relationships.Click to Tweet
Finishing well means a life that has been well lived. @MaryJaneMapes #relationships Being others-centered is much more powerful than being self-centered. @MaryJaneMapes #relationships I'd rather end up with a life of #discipline than a life of regret. @MaryJaneMapes #relationshipsInterview Links
MaryJaneMapes.comOnline E-Learning Crogram: Influential Leader: Rise to Real P.O.W.E.R. in Business & BeyondAlignedLeaderInstitute.comLearnToSpeakLikeAPro.comThe Unstoppables: Success Strategies from 12 Top Women Leaders to Supercharge Your Career by Mary Jane Mapes
You CAN Teach a Pig to Sing: Create Great Relationships … with Anyone, Anytime, Anywhere by Mary Jane Mapes The Art of Fielding Questions with Finesse by Mary Jane Mapes
Mary Jane's BlogHire Mary Jane to Speak
Connect with Mary Jane on Facebook
Connect with Mary Jane on LinkedIn
Mary Jane's YouTube channelResources
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Tue, 23 Oct 2018 - 24min - 124 - 124 The Anticipatory Leader - Dan Burrus
Anticipation, Future, Relationships, Certainty, Trust
Summary
When it comes to change, we have a choice. We'll look at that in our Thought of the Day. And in our interview segment, we'll talk about how to forecast the future--and get it right--from perhaps the top expert in the world in that field. That and more on today's show.
Bob's Thought of the Day
We'll explore:
How I paid the price for ignoring the impact of the internet earlier in my speaking career and had to adapt in order to re-build. Why you don't have to like change, you just have to realize it's a thing. Two ways to deal with change.Interview with Dan Burrus
You'll discover:
Why the future is far more certain than you realize. The two sides to the strategy coin. The value of learning about cycles and the impact of linear/exponential changes. The difference between hard and soft trends, and what it means for us. Three categories of hard trends. How Dan's Anticipatory Leader program can help your organization. How to be anticipatory by building trust with others before launching a change.Click to Tweet
Agility is a reactive strategy. It's reacting quickly after a disruption disrupts. @danielburrus The future is far more certain than you realize. @danielburrus The number one certainty in this world is that the future is all about relationships. @danielburrusInterview Links
Burrus.comThe Anticipatory Organization by Dan Burrus (Free--you just pay shipping)Flash Foresight: How to See the Invisible and Do the Impossible by Dan BurrusDan's BlogHire Dan to Speak
Daniel's Anticipatory Leader ProgramConnect with Dan on Facebook
Follow Dan on TwitterFollow Dan on Instagram
Resources
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Tue, 16 Oct 2018 - 31min - 123 - 123 Crisis Ready!
Summary
We all make mistakes. The question is, how do we handle them? We'll look at that in our Thought of the Day. And in our interview segment, we'll take a fascinating look--on a much larger scale--at crisis management and preparedness. While this is indeed important for large companies, it's JUST as important for ALL of us to know and understand, as well. That and more on today's show.
Bob's Thought of the DayWe'll explore:
Why it's important to learn from past mistakes (both our own and those of others). The difference between mistakes we learn from, and those we don't. Several steps to make things right after you make a mistake. Interview with Melissa AgnesYou'll discover:
Why we all need to be crisis-ready. The three pieces of information your team must understand in order to be crisis-ready. The importance of understanding how a CRP (Crisis Response Penalty) works, and examples from United Airlines. The vital difference between a crisis and an "issue." Why the year 2009 changed the landscape of crisis management. Why no single customer is statistically insignificant. A key crisis-ready rule: People above process and bottom line, always. Why successful crisis management requires simultaneous effective action and effective communication. Why there is no such thing as a social media crisis.The Crisis-Ready Model:
Audit Understand Identify Design Implement Click to Tweet The longer an organization takes to effectively respond to a negative event, the more #trust and credibility with their stakeholders they lose. @melissa_agnes Successful #crisis management requires simultaneous effective action and effective #communication. @melissa_agnes There is no such thing as a social media #crisis. @melissa_agnes Interview Links Crisis Ready: Building an Invincible Brand in an Uncertain World by Melissa Agnes MelissaAgnes.com Melissa's Blog The Invincible Brand Podcast The Brand Invincibility Webinar Series Free Crisis Ready Resources Connect with Melissa on Facebook Connect with Melissa on LinkedIn Follow Melissa on Twitter Follow Melissa on Instagram Melissa's YouTube channel United Breaks Guitars by Dave Carroll Resources Order The Go-Giver Influencer The Go-Giver Influencers Facebook LIVE Show Sell The Go-Giver Way Audio Program GoGiverEntrepreneursAcademy.com The Go-Giver Leader TheGoGiver.com GoGiverSpeaker.com Burg.com How to Post a ReviewTue, 09 Oct 2018 - 30min - 122 - 122 Overcome Anger
Anger, Gratitude, Emotions, Self-Control, Relationships
Summary
Plainly and simply, anger is one of the most destructive character traits there is. We'll look at that in our Thought of the Day. In the second segment, we'll look at a very effective method of overcoming it once and for all. I thank you for joining us.
Bob's Thought of the Day
We'll explore:
The importance of being the master of your emotions--not their servant. Practical steps to dealing with the anger that has you in its control. Why ignoring your weaknesses and just focusing only on your strengths is not always good advice. How to retrain your brain to go from negatively reacting in anger to responding positively and constructively. A mental game you can play that will increase your motivation to release anger and move right into calm and self-control.Segment #2
You'll discover:
How to use a version of Ben's Franklin's self-improvement system to overcome anger issues in your life. The positive results that come when you move from being an angry person to one who looks at life with a lot more gratitude and joy. That you cannot feel angry and grateful at the same time.Click to Tweet
Your #emotions should be working for you, not you working for them. ~ @BobBurg on The Go-Giver Podcast Discover how to use a version of Ben's Franklin's self-improvement system to overcome #anger issues in your life. ~ @BobBurg on The Go-Giver Podcast We decide whether we're going to live in #gratitude or live in #anger. ~ @BobBurg on The Go-Giver PodcastResources
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Tue, 21 Aug 2018 - 20min - 121 - 121 Your Whole Self! - Mike Robbins
Self, Work, Empathy, Vulnerability, Honesty
Summary
The concept of authenticity can at times be a bit unclear. We'll look at that in our Thought of the Day. And in our interview segment, Mike Robbins shares some unique aspects of authenticity and its importance when it comes to Bringing Our Whole Selves to Work. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why authenticity does not mean "I am what I am--take it or leave it." How the desire to be truly authentic can help you face and improve upon non-serving character traits. Why being authentic is not a limitation but rather the ability to step into our best selves.Interview with Mike Robbins
You'll discover:
What it means to "bring our whole selves to work." The relationship between authenticity and building trust. A compelling story of Mike re-discovering and tapping into his own authenticity. Why it's important to be prepared, but even more important to be present and genuinely connect with people. The three main aspects of the Authenticity Continuum. A beautiful story about how the word "vulnerability" almost didn't translate in another language … until it did. Why the natural response to vulnerability is empathy.Click to Tweet
Why is it so very important to "Bring Your Whole Self to Work"? Find out from special guest @mikedrobbins in this episode of The Go-Giver Podcast. The reason why #honesty sits only at the midway point on the Authenticity Continuum. Why it's only the entry point into being truly authentic. @mikedrobbins The natural human response to vulnerability is #empathy. And with empathy, we can create deeper trust, connection, and understanding with those around us. @mikedrobbinsInterview Links
Bring Your Whole Self to Work by Mike Robbins Nothing Changes Until You Do by Mike RobbinsBe Yourself, Everyone Else is Already Taken by Mike RobbinsFocus on The Good Stuff by Mike RobbinsMike's blogBook Mike to speak
Bring Your Whole Self to Work PodcastConnect with Mike on Facebook
Resources
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Tue, 14 Aug 2018 - 27min - 120 - 120 My New Favorite Story
Culture, Empathy, Customers, Business, Value
Summary
As a business, as a human being, empathy and kindness just makes so much sense. It's both the right way to be and it also happens to be the most profitable. We'll look at that in our Thought of the Day. In the second segment, we'll look at two practical takeaways from the amazing story I'll share about the value of empathy. That and more on today's show.
Bob's Thought of the Day
We'll explore:
My favorite customer experience story and the immense value of empathy. How the heart-based culture of Southwest Airlines not only allowed for this unique customer experience to occur, but actually encouraged it. The connection between Southwest Airlines' immense value they bring to those they serve and the large profit they enjoy year after year.Segment #2
You'll discover:
Why it is imperative to create the culture that allows people to focus on the actual issue, which is taking care of the customer. Why you must recruit people to join your team who will fit into this positive, solution-oriented, customer-pleasing culture.Click to Tweet
#Empathy is not only the *right* way to engage with your customers; it's the most profitable way, as well. ~ @BobBurg on The Go-Giver Podcast Why @SouthwestAir *really* remains immensely #profitable year, after year, after year. ~ @BobBurg on The Go-Giver Podcast This amazing story re: @SouthwestAir could never have occurred without a corporate #culture that not only allowed for it, but actually encouraged it. ~ @BobBurg on The Go-Giver PodcastResources
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Tue, 07 Aug 2018 - 08min - 119 - 119 Creating Your Prosperity - Randy Gage
Prosperity, Dreams, Business, Truth, Responsibility
Summary
Embracing truth is always the best place to begin. We'll look at that in our Thought of the Day. And in our interview segment, Randy Gage is back with some hard-hitting advice on taking responsibility for your prosperity. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Success begins with an understanding of what IS rather than what we'd like it to be. Once we understand what IS we can take steps to improve upon it. An example of this principle from the world of flight. The difference between truth and belief.Interview with Randy Gage
You'll discover:
The value of doing your own critical thinking. The relationship between critical thinking and prosperity. Why it is important to accept that life is unfair, and why you should not allow those difficulties to turn you into someone you are not. Why you must take personal responsibility and stop playing the victim. The importance of operating from a premise of reality rather than delusion. The "testing system" the Universe has instituted to see who is really serious about their dreams--and who is just a poser.Click to Tweet
From right thinking to correct action, learn from @Randy_Gage what it truly takes to become wildly prosperous on this episode of The Go-Giver #Podcast. You have to become "the #thinker of the thought." ~ @Randy_Gage The Universe instituted the testing system to test who is really serious about their #dreams--and who is just a poser. ~ @Randy_GageInterview Links
RandyGage.comRisky is the New Safe by Randy GageMad Genius by Randy GageThe Prosperity Series booklets by Randy GageRandy Gage's Success & Prosperity BlogThe Power Prosperity PodcastBook Randy to SpeakConnect with Randy on Facebook
Connect with Randy on LinkedIn
Randy's https://www.youtube.com/user/randygageProsperity TV YouTube channel Upcoming Event: TRIBAL
Resources
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Tue, 10 Jul 2018 - 29min - 118 - 118 Your Online Reputation - Elizabeth Engen
Reputation, SEO, Business, Character, Branding
Summary
While one's character is generally understood to be more important than one's reputation, one's reputation is also very important. We'll look at that in our Thought of the Day. And in our interview segment, we'll look at some ideas and suggestions from Elizabeth Engen behind the art of managing--and even rescuing--an online reputation. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The difference between character and reputation, according to legendary UCLA basketball coach John Wooden. The need for our reputation to be based on our character. Why we need to make sure to take the appropriate steps to guard our reputations.Interview with Elizabeth Engen
You'll discover:
How Elizabeth defines online reputation management. Some surprising statistics about reputation management. Why not being online can actually hurt your online reputation. The importance of not oversharing about your personal life. How Elizabeth takes a client through an online makeover. Steps to dealing with a bad review about your business or you personally. What SEO is and why it's so important for your business. Common mistakes people make with SEO.Click to Tweet
On this episode, @PremierSeoMN reveals why every business needs a #reputation management strategy. Our online #reputation is either developed by us or for us. @PremierSeoMN #Reputation management is ensuring that the potential customers see your business for what it truly is instead of what some people might put online about it. @PremierSeoMNInterview Links
PremierSeoNinjas.comElizabeth's blogCheck out Elizabeth's FREE resources
Connect with Elizabeth on Facebook
Connect with Elizabeth on LinkedInFollow Elizabeth on Twitter
Resources
The Go-Giver Influencers Facebook LIVE Show
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Tue, 03 Jul 2018 - 26min - 117 - 117 Default Settings and Dramas
Summary
We're often told that our mind is much like a computer. That's certainly true in terms of our default settings. We'll look at that in our Thought of the Day. In the second segment, there is no interview this week, but instead we will look at the dramas that are part of these default settings we're discussing--ours and those of others and how to work effectively within them. That and more on today's show.
Bob's Thought of the Day
We'll explore:
What your default setting is, and why you may need to change it. Examples of default settings when an uncomfortable situation occurs. How a positive default setting makes Lisa Wilber a very effective leader. Six quick and simple steps to resetting your personal default system and dramatically increasing your influence.Segment 2
You'll discover:
The concept of "personal dramas"--emotional reactions we have when faced with stressful situations. Three steps to handling pressure situations and turning potential adversaries into allies. Two personal examples of how to handle a person's default setting appropriately. Why it's important to acknowledge and understand others' default settings if you want to lead, persuade, and influence them successfully.Click to Tweet
What are "personal default settings" and what do they have to do with becoming a powerful, genuine influencer? Find out on The Go-Giver #Podcast with @BobBurg Your default setting to pressure situations is directly proportional to your ability to problem solve, to live in the solution, and to lead. ~ @BobBurg on The Go-Giver Podcast Want to learn six quick and simple steps to resetting your personal default system and dramatically increasing your influence? Find out on The Go-Giver #Podcast with @BobBurgResources
The Go-Giver Influencers Facebook LIVE Show
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Tue, 26 Jun 2018 - 17min - 116 - 116 Real Men - Larry Winget & Chris Widener
Manhood, Culture, Society, Family, Success
Summary
Good parents set good examples for their children … and it begins with character. We'll look at that in our Thought of the Day. And in our interview segment: what do Larry Winget and Chris Widener mean by the term, "real men?" It may or may not be what you think. That and more on today's show.
Bob's Thought of the Day
We'll explore:
My favorite "Dad story" and what it taught me about character, the power of respect, and doing the right thing. Why a real man sets an example through what he says and does, but mainly through who he is. A saying that my Dad hung on one of his office walls: "To have a body does not make one a man. To have a child does not make one a parent."Interview with Larry Winget & Chris Widener
You'll discover:
The story of why the Real Man Podcast was created. How Larry and Chris define a "real man." Larry's and Chris' take on my Dad's saying from the first segment. Why men need to be reminded of the values of integrity, honesty, and discipline. The need for men to get together with other men and talk about "guy stuff." The importance of the parents taking responsibility for modeling the right behavior. Four principles of leadership from Chris' book Leadership Rules: You get what you...1) expect; 2) model; 3) reward; 4) work for.
Details about their special conference coming up Oct. 27th, 2018.Click to Tweet
Why do 'real men' need to be reminded of the values of integrity, honesty, and discipline? @LarryWinget @ChrisWidener on The Go-Giver Podcast You can look like a 'real man' yet not be a real #man at all. @LarryWinget @ChrisWidener #success You have to display the behavior you want your #kids to have. @LarryWinget @ChrisWidener #successInterview Links
How to Be a Real Man National Conference (Oct. 27th, 2018) FREE Resource: How Real Men Win at Life and BusinessFollow Larry Winget on Twitter
Follow Chris Widener on TwitterConnect with the Real Man Podcast on Facebook
Resources
The Go-Giver Influencers Facebook LIVE Show
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Tue, 19 Jun 2018 - 24min - 115 - 115 The Third Door - Alex Banayan
Success, Persistence, Wisdom, Dreams, Negotiation
Summary
There's nothing wiser than seeking the wisdom of others. While we'll look at that in our Thought of the Day, we're going to skip the usual commercial afterwards so that we can go right into an interview that will be much longer than what we usually do. But I believe you'll find our guest and his topic to be well worth it. Really, it's one of the most fun conversations I've ever had, about one of the best books I've ever read. And the author is just 25 years old. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful thought from the legendary Jim Rohn: "From some people we learn what TO do, and from other people we learn what NOT to do." Some of the ways we can learn from others and seek out wisdom. How a conversation with an icon in business, entertainment, athletics, or other area could make a dramatic difference in your life.Interview with Alex Banayan
You'll discover:
Alex's story, and why he felt stuck as a college freshmen. How Alex hacked his way onto The Price is Right and funded his dream by winning the Showcase Showdown. The way Alex overcame "the flinch" just before talking to Steven Spielberg. What "the third door" is, and why every successful person has gone through it. The two key lessons Alex learned from Tim Ferriss, including how to email a successful person. Alex's strategy for connecting with Elliot Bisnow who became a treasured mentor. How one educator empowered Alex to follow his path. Why you can't out-Amazon Amazon, but you can double down on what makes you...you. Inventor Dean Kamen and the value of reframing the question in a new way; one that is amenable to a different kind of solution. What Bill Gates taught Alex about negotiation. Lessons Alex learned from Sugar Ray Leonard, Pit Bull, Jessica Alba, Steve Wozniak, Jane Goodall, and Quincy Jones.Click to Tweet
The greatest cure for nervousness is immediate action. @alexbanayan A tipping point only exists in hindsight. ~Elliot Bisnow via @alexbanayan. There are specific times in life when you need to double down on what makes you you. @alexbanayanInterview Links
The Third Door: The Wild Quest to Uncover How The World's Most Successful People Launched Their Careers by Alex Banayan
Resources
The Go-Giver Influencers Facebook LIVE Show {Is there an overarching link to this or no?}
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Tue, 05 Jun 2018 - 49min - 114 - 114 Sales and Emotions - Jeff C. West
Sales, Logic, Emotions, Business, Prospecting
Summary
While we as human beings buy emotionally, we need to remember to be sure and bring logic into the mix. We'll look at that in our Thought of the Day. And in our interview segment, we'll hear terrific advice from top sales professional, now author, Jeff West on understanding the decision-making process and the power of fusion points. That and more on today's show.
Bob's Thought of the Day
We'll explore:
How we back up our emotional decisions with logic, and in the process tell ourselves "rational lies." Examples of emotional decisions you may have made. A practice exercise to help you make your decisions based on logic, not just emotion.Interview with Jeff C. West
You'll discover:
How Jeff went from schoolteacher and band director to a very successful career in sales and leadership. How Jeff defines "selling," and why many salespeople don't understand their own value proposition. The science of decision-making. What fusion points are, and how they can positively impact your business. The biggest hangup for both rookie and longtime pros when it comes to prospecting. Jeff's definition of call reluctance, and why we have it. How to defeat call reluctance by neutralizing Collision Points and optimizing Fusion Points. One of the coolest prospecting stories...ever!Click to Tweet
Interested in understanding the science of decision-making? Then listen in to @JeffCWestAuthor on this episode of The Go-Giver Podcast. #sales A value proposition is 100% about how the lives of their customers specifically improve when they actually do what the salesperson is asking them to do. @JeffCWestAuthor What are "fusion points" and they can they impact your #business? @JeffCWestAuthor reveals the answer on this episode. #salesInterview Links
FREE PDF of 6 Steps To Creating AMAZING Fusion With Your Career, Your Prospects and Your Customers (along with a free eBook copy of The Unexpected Tour Guide): Text "fusion" to 66866. You'll also receive Jeff's weekly coaching email series.
The Unexpected Tour Guide by Jeff West
The Unexpected Tour Guide (Book Trailer)
The 7.5 Essential Selling Skills Every Salesperson Should Master by Jeff West
Online Course: Survival Skills for Commission Salespeople in Outside Sales
FREE Resource: Secrets Every Salesperson Wishes They Had Known
Bob's Go-Giver Influencers Facebook LIVE Show: Interview with Jeff West
Resources
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Tue, 29 May 2018 - 25min - 113 - 113 Always Forward - Bill Wooditch
Fear, Business, Success, Forward, Sales
Summary
We all have fears. Some are based on logic but others are more a part of our imagination. We'll look at that in our Thought of the Day. And in our interview segment, Bill Wooditch shows us why getting past our fears is the secret to always moving forward and to sales success. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful quote about worry from Mark Twain. The key to dealing with fear. An important characteristic of Bravery based on the teaching of Bob's Dad.Interview with Bill Wooditch
You'll discover:
Bill's story of "crossing the Rubicon." The importance of finding the source of your fear and moving forward. The most powerful weapon you can use against fear. Why you cannot enter Plan A with a Plan B in your pocket. What to do when things start to get rough. The connection between aptitude and environment. The difference between fear and danger, and two big fears we have. The value of asking the question, "What's really going on here?" A powerful story of a tough prospect who became a lucrative customer and a true mentor.Click to Tweet
When there is no other option, #risk is relative, it's all reward. @BillWooditch Before you commit, know the price of that #commitment. @BillWooditch We dread our mental anguish, yet we embrace the conditions that foster it. @BillWooditchInterview Links
Always Forward! Discover The 7 Secrets of Sales Success by Bill Wooditch
Bill's BlogIntrepid Fallen Heroes FundBook Bill to SpeakThe Unstoppables PodcastConnect with Bill on LinkedIn
Resources
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Tue, 22 May 2018 - 20min - 112 - 112 Never Split the Difference - Chris Voss
Negotiation, Business, Relationships, Collaboration, FBI
Summary
Always be wary of accepting a frame that someone else has set for you. We'll look at that in our Thought of the Day. And in our interview segment, former FBI Lead International Kidnapping Negotiator, Chris Voss, joins us with immense wisdom on the topic of negotiating from his fantastic book. That and more on today's show.
Bob's Thought of the Day
We'll explore:
That setting the proper frame creates the context for a truly win/win outcome in which everyone involved benefits greatly. How to avoid the trap of falling into someone else's negatively set frame. Why you should not let yourself be framed into making a choice that does not serve you.Interview with Chris Voss
You'll discover:
How a skilled, win-lose negotiator might try and compel an inexperienced negotiator to accept a less-than advantageous result through "splitting the difference." The essence of negotiation and the significance of the words, "I want." The very important distinction between "collaboration" and "cooperation." What we naturally tend to "do wrong" when negotiating. The major difference between academic negotiation and real-world hostage negotiation. Why emotional intelligence is a key to success in both hostage negotiations and business. The importance of the extremely powerful "calibrated questions." How to use an "accusation audit in order to diffuse defensiveness." The huge difference in results between "you're right" and "that's right." What a black swan is, and why it's important to find it.Click to Tweet
#Emotions and emotional intelligence {are} central to effective #negotiation, not things to overcome. @VossNegotiation #Listening is the cheapest yet most effective concession we can make to {help the other person to feel understood}. @VossNegotiation #negotiation #Emotions aren't the obstacles, they are the means. @VossNegotiation #negotiationInterview Links
BlackSwanLTD.comNever Split The Difference: Negotiating As Though Your Life Depended On It by Chris Voss
Chris's blogConnect with Chris on LinkedIn
Connect with Chris on Facebook
Follow Chris on InstagramChris's YouTube channelResources
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Tue, 15 May 2018 - 29min - 111 - 111 Friend of a Friend - David Burkus
Relationships, Networking, Friends, Success, Business
Summary
When it comes to networking, is there both a micro and a macro aspect of it? We'll look at that in our Thought of the Day. And in our interview segment, David Burkus joins us with a whole new perspective on what we think of networking and, yes, how you can take your network to a very macro level. That and more on today's show.
Bob's Thought of the Day
We'll explore:
What networking is, and how it can help you build solid relationships. What networking is NOT. Several practical ways to do networking correctly.Interview with David Burkus
You'll discover:
The importance of understanding network structures. Why your online network should not be a replacement for your in-person network. The concept of "strength in weak ties" and how it impacts you. An example of how a dormant tie led to great success for the MMA's Lorenzo Fertitta and Dana White. Why we need to reach out to our weak ties before we need them. Why climbing the corporate ladder may not be the best pathway to success. What superconnectors are, how to become one. How Jordan Harbinger became a super-connector. What David thinks of the advice, "Do not mix business and pleasure." The biggest value of your network.Click to Tweet
People who stand near the holes in a #social structure are at higher risk of having good ideas. @DavidBurkus #networking We don't have a network; rather, we're embedded inside a massive #network that we must learn to navigate. @DavidBurkus What is a super-connector, and how do you become on? @DavidBurkus reveals the answer on this episode. #networkingInterview Links
Connect with David on Facebook
Connect with David on LinkedIn
Friend of a Friend … by David BurkusResources
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Tue, 01 May 2018 - 27min - 110 - 110 Closing the Gap - Sean O'Shea
Beliefs, Decisions, Responsibility, Change, Prosperity
Summary
From down and out to top of the world--I never get tired of hearing those awesome and inspiring stories. We'll look at that in our Thought of the Day. And in our interview segment, we'll hear from Sean O'Shea, who lived that very thing. We'll hear just what he did to turn his life around. That and more on today's show.
Bob's Thought of the Day
We'll explore:
How our belief system--the frame through which we see our world--handed to us by others, negatively affects our ability to see the world the way it really is. The power of making a conscious decision to take on a learner's mindset. Why some have stayed successful, and then passed along their wisdom to others.Interview with Sean O'Shea
You'll discover:
A brief summary of Sean's journey. A key idea from Jim Rohn that changed Sean's life. How we can begin to assume responsibility. The power of a daily ritual to change your life. Why we must take action and put our work out there. The connection between prosperity consciousness and worthiness. How Sean put persistence into practice by rewriting his new book, Closing the Gap.Click to Tweet
Early #beliefs and programming FEEL LIKE THEY ARE US. But THEY AREN'T. @thegooddogsean Jim Rohn's concept of "If you will change, everything will change for you" gave me the first insight into regaining personal #power. @thegooddogsean On this episode, discover how taking 100% #responsibility changed Sean O'Shea's life, and how it can also change yours. @thegooddogseanInterview Links
TheGoodDogWay.comClosing The Gap: A Simple Blueprint for Transforming Your Life by Sean O'SheaThe Good Dog Way by Sean O'SheaSean's blogThe Good Dog's Q&A Saturday PodcastTGD WorkshopsT3 Train the Trainers Workshop
Follow Sean on TwitterSean's YouTube channelResources
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Tue, 24 Apr 2018 - 24min - 109 - 109 Attention Revolution - Neen James
Attention, Relationships, Business, Time, Priorities
Summary
Attention … we all need it. And so do those in our lives, both personally and professionally. We'll look at that in our Thought of the Day. And in our interview segment: Neen James has begun an "Attention Revolution" and she'll show us not only why that's so important but how to begin with ourselves and dramatically increase our effectiveness. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The fact that people crave attention at all ages and levels of success. The value of asking the right questions, according to one customer experience specialist. Why the person who sweats the small stuff gets the business.Interview with Neen James
You'll discover:
What an "Attention Revolution" is, and why Neen is starting one. Neen's personal mission to create an attention-surplus economy. Why you should manage your attention instead of your time. The relationship between intention and attention. Some of the costs of not paying attention. How High Point University President, Dr. Nido Quebein, is a role model for intentional attention. A very valuable lesson that Neen learned from little five-year-old Donovan, her neighbor. Three ways to pay attention. The value of taking fifteen minutes every day prioritizing your priorities. Why multitasking is a no-no. Linda, who utilized attention to create an immensely valuable customer experience.Click to Tweet
Time is going to happen, but #attention is a choice. @NeenJames My personal mission is to dismantle our attention-deficit society and create an attention-surplus economy. @NeenJames #attention Intention is what makes #attention valuable. @NeenJamesInterview Links
NeenJames.comAttention Pays: How to Drive Profitability, Productivity, and Accountability by Neen JamesFolding Time: How to Achieve Twice as Much in Half the Time by Neen JamesNeen's blogConnect with Neen on LinkedIn
Follow Neen on TwitterNeen's YouTube channel
Resources
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Tue, 17 Apr 2018 - 23min - 108 - 108 Genuine Influence - John David Mann
Influence, Persuasion, Relationships, Collaboration, Writing
Summary
What is the essence of influence? We'll look at that in our Thought of the Day. And in our interview segment, John David Mann is here to discuss some thoughts from our new book, The Go-Giver Influencer. That and more on today's show.
Bob's Thought of the Day
We'll explore:
How the definition of influence, and its essence, are not the same. What the essence of influence truly is. The positive results of influencing others correctly.Interview with John David Mann
You'll discover:
How to place the focus on others when you feel like focusing on yourself. The essence of communication, and of collaboration. Why it's in your own best interest to place the other person's interests first. What it means to "listen with the back of your neck." A memorable story from John's experience in bankruptcy court. Why compromise is not the first option to pursue. The benefits of collaboration. That tact and diplomacy need never be confused with compromising one's values. How letting go of having to being right actually makes you more influential.Click to Tweet
Get CHs 1&2 of The Go-Giver Influencer at bit.ly/GGInfluencer. @JohnDavidMann #influence Listen, not just with your ears. Listen with your eyes. With your posture. #Listen with the back of your neck. @JohnDavidMann Compromise comes from a Greek word meaning, "Nobody really gets what they want, and neither person comes away happy." Seek #collaboration rather than compromise. @JohnDavidMannInterview Links
JohnDavidMann.comTheGoGiver.comThe Go-Giver Influencer by Bob Burg and John David MannJohn's blogConnect with John on LinkedIn
Follow John on TwitterResources
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Tue, 10 Apr 2018 - 25min - 107 - 107 Hope-Driven Leadership - Libby Gill
Hope, Culture, Business, Leadership, Action
Summary
Having hope is certainly no guarantee of success. But without hope, we're almost guaranteed NOT to succeed. We'll look at that in our Thought of the Day. And in our interview segment, Libby Gill will introduce us to what she calls the "science of hope theory." That and more on today's show.
Bob's Thought of the Day
We'll explore:
How the movie The Hunger Games demonstrates the power of hope. Why hope is stronger than fear. How just a glimpse of hope can lead people to victory against great odds.Interview with Libby Gill
You'll discover:
Libby's personal story of hope. Why Libby is not suggesting that we depend on hope alone. The interconnection between beliefs and behaviors in leadership. A tale of two companies: one with a culture that permeated hope, and another with no energy or hope. Why knowledge to take the correct actions, without hope accompanying them, is like giving a worker a power tool with no electricity. The differences between hope, happiness, and optimism. How hopeful behaviors and habits translate into action. What to do if you feel like you have settled in life.Click to Tweet
You've got to feed the #hope before you feed the strategies. @LibbyGill On this episode, discover the power of a hope-driven #culture. @LibbyGill The opposite of #hope isn't hopelessness…it's #fear. @LibbyGillInterview Links
LibbyGill.comThe Hope-Driven Leader: Harness the Power of Positivity at Work by Libby Gill
Capture the Mindshare and the Market Share Will Follow by Libby Gill You Unstuck by Libby Gill Traveling Hopefully by Libby Gill Libby's Blog
Connect with Libby on Facebook
Connect with Libby on LinkedIn
Follow Libby on InstagramLibby's YouTube channelResources
Pre-order The Go-Giver Influencer
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Tue, 03 Apr 2018 - 24min - 106 - 106 Powerful Relationships - Jordan Harbinger
Relationships, Business, Networking, Success, Giving
Summary
What is your network really worth to you? We'll look at that in our Thought of the Day. And in our interview segment, he's one of THE BEST networkers and relationship-builders I know. How does Jordan Harbinger do it? That's what we'll find out. That and more on today's show.
Bob's Thought of the Day
We'll explore:
How business success and relationships are related to each other. Why you must focus on giving if you want to network properly. The relationship between your network and your net worth.Interview with Jordan Harbinger
You'll discover:
How Jordan was kidnapped twice, and how he got out alive. Jordan's story of becoming a master relationship-builder. Why networks don't just "happen" to you. Jordan's ABG method of networking: "Always Be Giving." Why you should not keep score in relationships. The importance of "scalability" in relationship-building. How Jordan survived after a falling out with his business partners with the help of his network.Click to Tweet
#Networking is a deliberate process. It's not a secret club. And it doesn't have to be fake or smarmy, but it has to be something done consciously. @jordanharbinger On this episode, @jordanharbinger shares how to build your #network with his ABG (Always Be Giving) method. #relationships A large portion of the value that I bring to my #network is simply connecting other people inside my network. @jordanharbingerInterview Links
Podcast: The Jordan Harbinger ShowFollow Jordan on Twitter
Connect with Jordan on Facebook
Connect with Jordan on LinkedInResources
Pre-order The Go-Giver Influencer
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Tue, 27 Mar 2018 - 26min - 105 - 105 Mental Toughness … FBI-Style - LaRae Quy
FBI, Business, Toughness, Resilience, Emotions
Summary
Often, the most effective way to stay self-disciplined is to not depend on your ability to stay self-disciplined. We'll look at that in our Thought of the Day. And in our interview segment, former FBI counterintelligence agent LaRae Quy shares the importance of resiliency to one's ability to be mentally tough. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why most people see me as being disciplined, when in fact the people who know me well know that I'm actually NOT very disciplined, at least not naturally. The principle of "Never keeping the Oreos in the house." Why you must create an environment where it is easy for you to make correct decisions, and an example of how I do that in my daily life with a personal trainer.Interview with LaRae Quy
You'll discover:
How LaRae defines mental toughness, and why it's so important. How LaRae's FBI training took her way out of her comfort zone...and made her stronger. How to move past blaming others. The importance of putting yourself under surveillance so you can learn to predict your response. Why being a positive thinker is not the same thing as being an optimist. How to use prioritization as a tool of resilience. How to reframe negative events. The importance of finding your family or tribe. LaRae's scariest moment in the FBI.The 8 Qualities that Resilient People Possess:
- Take responsibility for their actions2. Develop good daily habits3. Focus on possibilities4. Are positive thinkers5. Prioritize what is important6. Manage emotions7. Reframe negative events8. Find their tribe
Click to Tweet
Mental #toughness is managing your emotions, thoughts and behavior in ways that will set you up for #success. @LaRaeQuy It's doesn't matter where you land. You land on your feet and you learn to survive wherever you are placed. @LaRaeQuy On today's episode, former #FBI counterintelligence agent @LaRaeQuy reveals the 8 qualities of #resilient people.Interview Links
Mental Toughness for Women Leaders by LaRae QuySecrets of a STRONG Mind by LaRae QuyLaRae's blogArticle: A former FBI agent shares 8 qualities of resilient peopleBook LaRae to speak Free Resource: Mental Toughness AssessmentConnect with LaRae on Facebook
Connect with LaRae on LinkedIn
Resources
Pre-order The Go-Giver Influencer
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Tue, 20 Mar 2018 - 24min - 104 - 104 Small Business Hacks - Rieva Lesonsky
Business, Mindset, Brainstorming, Sales, Technology
Summary
As important as it is to delegate, it's just as important not to … abdicate. We'll look at that in our Thought of the Day. And in our interview segment, small business authority Rieva Lesonsky shares how we can avoid several common entrepreneurial road bumps with some great small business HACKS! That and more on today's show.
Bob's Thought of the Day
We'll explore:
A well-known saying in leadership circles: delegate, don't abdicate. Why ignoring this advice in my early business life came back to bite me. How my business partner, Kathy Tagenel, is terrific in the areas where I'm lacking and keeps me involved.Interview with Rieva Lesonsky
You'll discover:
The importance of embracing technology regardless of your business.. The areas of running a business most business owners struggle with. Why profits matters more than sales. Why your business needs to optimize for newer technologies such as mobile web pages and voice search. Why enhancing your productivity is very personal and individual. The importance of setting the right environment, space, and permission for brainstorming. How to claim your local listings, why it's so important, and a "very" powerful tip. How to get a celebrity endorsement for your business.Click to Tweet
If you are not using #tech, you are going to lose out to your competitors because you know *they* are. @Rieva #business Today it is easier to reach more #customers, but you are also fighting way more competitors to do it. @Rieva #business There are no bad ideas in a #brainstorming meeting. There are just those you will adopt, and those you will ignore. @RievaInterview Links
SmallBizDaily.comSmall Business Hacks: 100 Shortcuts to Success by Rieva Lesonsky and Barry MoltzRieva's BlogFollow Rieva on Twitter
Connect with Rieva on Facebook
Connect with Rieva on LinkedInResources
Pre-order The Go-Giver Influencer
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Tue, 13 Mar 2018 - 25min - 103 - 103 Why Entrepreneurs Create - Cherie Mathews
Recovery, Success, Business, Invention, Innovation
Summary
While all individuals are different, there seems to be one determining factor when it comes to those who invent truly life-enhancing products. We'll look at that in our Thought of the Day. And in our interview segment, we'll speak with Cherie Mathews, an entrepreneur who embodies that determining factor. Her story is inspiring and fascinating. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The thought that the most ultra-successful creations have typically been by those less money-motivated and more mission-generated. How the founder of the Bose Corporation became a billionaire by solving a problem rather than chasing money. Why passion before profits typically equals more in profits.Interview with Cherie Mathews
You'll discover:
How and why Cherie invented a post-operative garment for women (and men) who are recovering from breast cancer. How Cherie began with a $1,000 investment to help 100 patients in Austin, and has now helped 15,000 patients. Why everyone should be an inventor. The reason you should ask "Why" when inventing and innovating. The story of how Cherie improved the stapler. The benefit of having an inquisitive mind. How Cherie and her best friend changed the golf culture for kids.Click to Tweet
Look at every single thing in your life and ask, "Why?" #inventing @healincomfort Safety pins are not post op equipment. #recovery @healincomfort Patients who are recovering from #surgery want to look and feel like a person, not a science experiment. @healincomfortInterview Links
The Recovery Shirt (for men battling breast cancer because they shouldn't have to "do" pink)"The Inventor in You" Slide PresentationFollow Cherie on Twitter
Connect with Cherie on Facebook
Connect with Cherie on LinkedIn
Cherie's YouTube channel Resources
Pre-order The Go-Giver Influencer
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Tue, 06 Mar 2018 - 23min - 102 - 102 Selling and Expectations - Dov Gordon
Sales, Leadership, Prospects, Listening, Relationships
Summary
A salesperson by any other name is still a salesperson, and that's something to be proud of. We'll look at that in our Thought of the Day. And in our interview segment, Dov Gordon shares why sales is leadership, as well as a very simple and elegant understanding of our prospective customer's expectations. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why so many salespeople today are in "sales denial." How this false premise is costing you sales and keeping people from benefiting from your product or service. How I define selling, and why it's not about taking, but about giving value. Why you should be proud to say that you are a sales professional, and why you are so very needed.Interview with Dov Gordon
You'll discover:
Why you don't need to be a celebrity in your field--you just need to know how to communicate the value your potential clients want. What Dov means by the phrase "sales is leadership." Why sales starts with a conversation. The biggest mistake people make when talking with a prospect. What the prospect wants to feel that you understand about them. The purpose of a sales script. The importance of being in the moment with the potential client.Three questions that go through the mind of your prospect:
Q1: "Do you understand me?" Q2: "Wow, you get me! What do you recommend?" Q3: "Is what you recommend right for me?"Click to Tweet
No one wants to follow somebody who doesn't know where they're going, even if it's in a #sales conversation. @DovGordon It's not about getting them to buy, it's about making it easy for them to buy. @DovGordon #sales #Listening is a real way to differentiate yourself in a crowded marketplace. @DovGordon #salesInterview Links
Free Manual: How to Systematically and Consistently Attract First-rate Clients
Free Video Course: The Missing 5%: The Honest Secret to A Consistent Flow of Ideal Clients.
Resources
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Tue, 20 Feb 2018 - 22min - 101 - 101 Thinking in Bets - Annie Duke
Decisions, Bets, Results, Risk, Poker
Summary
How does a cost-benefit analysis relate to one's happiness? We'll look at that in our Thought of the Day. And in our interview segment, we'll share an amazing discussion with Annie Duke that will take your decision-making ability to an entirely new level. That and more on today's show.
Bob's Thought of the Day
We'll explore:
What drives our decision-making. The meaning behind a powerful quote by Harry Browne: "Individuals make mistakes. But every act is aimed at bringing happiness." Two examples of using a cost-benefit analysis in our decision-making.Interview with Annie Duke
You'll discover:
Why you don't need to know anything about poker to benefit from Annie's new book, Thinking in Bets. What you can learn about decision-making from what is regarded as one of the worst calls in NFL history. Why you should disconnect the outcomes of a decision from the quality of the decision itself. How Annie defines a bet, and why it's helpful to treat your decisions as bets. Why you should not be so quick to pat yourself on the back when you have a good result. The power of saying, "I'm not sure." Several techniques for making better decisions. The danger of announcing your decisions with absolute certainty. What you can learn about decision-making from Homer's The Odyssey. Why a lot of good can come from asking ourselves, "Wanna' bet?"Click to Tweet
Three of the most powerful words we can ever say are, "I'm not sure." @AnnieDuke #relationships The quality of our lives is the sum of #decision quality plus luck. @AnnieDuke #success How big a #bet would you place if you knew your opinion had to be correct before speaking, posting, or tweeting it? @AnnieDukeInterview Links
Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts by Annie Duke
Connect with Annie on LinkedIn
Connect with Annie on Facebook
Annie's YouTube channel Resources
How I Found Freedom in an Unfree World by Harry Browne
Pre-order The Go-Giver Influencer
Sell The Go-Giver Way Audio Program
Tue, 13 Feb 2018 - 28min - 100 - 100 Avoid These Mistakes - Skip Prichard
Mistakes, Success, Relationships, Value, Gratitude
Summary
As human beings we're bound to make mistakes. It's important, however, to make as few unnecessary mistakes as possible. We'll look at that in our Thought of the Day. And in our interview segment, one of my favorite leadership authorities, Skip Prichard, shares wisdom from his terrific new parable, The Book of Mistakes. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The difference between a mistake and an unnecessary mistake. How to decrease the odds of making unnecessary mistakes while accepting that they might still happen. Two examples of unnecessary errors from the world of baseball. An example of an unnecessary mistake in sales, and how to correct it.Interview with Skip Prichard
You'll discover:
Why Skip describes his childhood home as a mini United Nations. The reason why Skip thinks of himself more as a learner than a teacher. The premise and purpose of Skip's new book, The Book of Mistakes. Why the title of the book was a subject of much debate. The importance of being ready before you can be taught. Why you should not work on someone else's dream. The danger of letting someone else define your value. Why the most successful people are also the most grateful.Click to Tweet
#Readiness is when your #desire is stronger than your distraction. @SkipPrichard Regret: the result of any action pulling against our heart's #purpose. @SkipPrichard #Success is when you're filled with #ambition and peace in equal measure at the same time. @SkipPrichardInterview Links
SkipPrichard.comThe Book of Mistakes: 9 Secrets to Creating a Successful Future by Skip Prichard
Skip Prichard Leadership Insights (Blog)
Follow Skip on TwitterResources
Sell The Go-Giver Way Audio Program
Tue, 06 Feb 2018 - 24min - 99 - 099 Winning Negotiation - Molly Fletcher
Negotiation, Relationships, Success, Business, Sports
Summary
It's one simple statement, and a follow-up question, delivered respectfully, that can help you powerfully negotiate on a product or service. We'll look at that in our Thought of the Day. And in our interview segment: she was one of the top sports agents in the country, and Molly Fletcher will share with us some of her most powerful negotiating principles. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why people will often make decisions not even in their best interest if they feel insulted. Two rude and counter-productive ways of saying "no" to a sale. How to pleasantly turn down an offer while still allowing the salesperson to "save face" and understand that they need to come back with a better offer.Interview with Molly Fletcher
You'll discover:
What people really mean when they say, "I'm not a good negotiator." Molly's advice for improving your negotiating skills. Why it's imperative to understand what the client really wants. The importance of defining what success looks like for you. Why clarity is so important in the negotiation process. 360-degree awareness in your negotiation process, and how to practice it. What it means to "set the stage" in negotiation. Three questions the other person is always asking. How Molly landed a new client as a young agent by finding common ground. The story of three sets of braces for Molly's daughters.Click to Tweet
Why is clarity so important in #negotiation? @MollyFletcher reveals the answer on this episode. You'd better be better than your problems. ~Tom Izzo via @MollyFletcher #negotiation Three questions the other person is always asking: 1. Do I like you? 2. Can you help me? 3. Do I trust you? @MollyFletcher #negotiationInterview Links
MollyFletcher.comA Winner's Guide to Negotiation: How Conversations Get Deals Done by Molly Fletcher
The Business of Being The Best by Molly Fletcher
Fearless at Work by Molly Fletcher
Molly's BlogMolly's "Game Changers" Podcast
Book Molly to SpeakMolly's Newsletter
Connect with Molly on LinkedIn
Connect with Molly on Facebook
Molly's YouTube channelResources
Sell The Go-Giver Way Audio Program
Tue, 30 Jan 2018 - 28min - 98 - 098 Ziglar(s) on Sales
Sales, Relationships, Success, Business, Closing
Summary
There's a reason why Zig Ziglar was a hero to so many of us. We'll look at that in our Thought of the Day. And in our interview segment, we'll talk with his proud son, Tom Ziglar, and discuss some of Zig's sales and life philosophies. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Two of my favorite Zig stories. Zig's passion for ongoing learning, which he continued throughout his life. How Zig and his family made an incredible impact on the attendees at one of the public seminars my company used to hold each year.Interview with Tom Ziglar
You'll discover:
How Tom defines "closing the sale." Why selling is the ultimate serving. Why a great salesperson anticipates a problem or pain point for their prospect, and helps them avoid it. Five basic reasons people will not buy from you. The difference between a stated objection and an actual one. The power of great questions in sales. Why price and cost are two different things. The #1 key to making the jump from an adequate salesperson to a top-tier sales professional. How Zig came up with his most famous saying. The new program Tom has developed with Kevin Harrington, inventor of the infomercial.Click to Tweet
Everything is #selling and selling is #SERVING. @TheZigZiglar 5 basic reasons people will not buy from you: no need, no money, no hurry, no desire, no trust. @TheZigZiglar #sales People don't care how much you know until they know how much you care about them. @TheZigZiglar #relationshipsInterview Links
Free Video: Secrets of Sales SuccessTom's BlogThe Ziglar Show Podcast
Follow Tom on Twitter www.twitter.com/TomZiglar
Connect with Tom on Facebook https://www.facebook.com/tom.ziglar
Resources
Sell The Go-Giver Way Audio Program
Tue, 23 Jan 2018 - 27min - 97 - 097 Brave Leadership - Kimberly Davis
Brave, Leadership, Courage, Relationships, Impact
Summary
"Who is the brave person?" We'll look at that in our Thought of the Day. And in our interview segment, Kimberly Davis shares with us principles from her new book, Brave Leadership. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why I disagree with the last two words of this definition: "Courage is the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc….without fear." The answer to the question "Who is brave?" I learned from my Dad: "That person who is smart enough to be afraid … and still do their job." Why bravery has much more to do with facing our fears and overcoming them than it does with being fearless.Interview with Kimberly Davis
You'll discover:
How Kimberly defines "leader" and "brave." The correlation between acting and leadership. Why focusing on yourself diminishes your impact as a leader. The story of Julia and how her shift helped her to find her Brave. What a Super Objective is and why it is vital to your leadership. How one school bus driver is using his Super Objective to help students build self-confidence. A story of two executives at a multi-day training event Kimberly led, and how each of them made a very different impact.Click to Tweet
#Leadership is a casting decision. @OnStageKimberly I don't want to be a #leader if I have to be like the other leaders at my company. @OnStageKimberly A focus on specific purposeful action to have an #impact outside yourself is called your Super Objective. @OnStageKimberlyInterview Links
OnStageLeadership.comBrave Leadership: Unleash Your Most Confident, Powerful, and Authentic Self to Get the Results You Need by Kimberly Davis (also available through Amazon)Kimberly's blogKimberly's TEDx Talk
Connect with Kimberly on Facebook
Connect with Kimberly on LinkedIn
Resources
The Go-Giver Influencer
Sell The Go-Giver Way Audio Program
Tue, 16 Jan 2018 - 23min - 96 - 096 Unbranding - Alison Stratten
Marketing, Branding, Business, Customers, Loyalty
Summary
Our brand is not what we'd LIKE the marketplace to think of us and say about us. It's what they DO think and say about us. We'll look at that in our Thought of the Day. And in our interview segment, branding authority, Alison Stratten shares with us the good, the bad, and the ugly when it comes to businesses … and their branding. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The importance of constantly working at being a brand worthy of being chosen over our worthy competitors in the marketplace. One way of being "brand worthy" to our customers. The critical difference between how you WANT your customers to feel about your company, and how they ACTUALLY feel about it.Interview with Alison Stratten
You'll discover:
How Alison defines branding. The two key elements of a brand. What it means to be disruptive. Four ways to create customer loyalty. How the logos of Apple and Volkswagon can elicit polar opposite feelings. Why rebranding is about changing practices and creating great brand stories. A compelling story about a pizza company whose staff saved a man's life. Why frontline staff are a company's biggest and best ambassadors. An example where trying too hard can come across as...insulting. Why a company should take more time to find out its customers' real needs. One example of incongruence and one of congruence with two different brands.Click to Tweet
The only "why" we should have is because our customers want it or because our market needs it. #branding #business @unalison Your #brand doesn't actually belong to you. It belongs to your customers. @unalison You can't redesign a #logo to fix your problems, and you shouldn't even try. #branding @unalisonInterview Links
UnPodcast.comUnBranding by Scott and Alison StrattenUnSelling by Scott and Alison StrattenQR Codes Kill Kittens by Scott and Alison StrattenUnMarketing by Scott and Alison Stratten
The Book of Business Awesome/UnAwesome by Scott and Alison Stratten
Connect with Alison on LinkedIn
Connect with Alison on Facebook
Resources
Sell The Go-Giver Way Audio Program
Tue, 09 Jan 2018 - 24min - 95 - 095 Avoiding Management Disaster - Katy Tynan
Leadership, Management, Teams, Goals, Vision
Summary
Good employees don't necessarily make good leaders and managers. We'll look at that in our Thought of the Day. And in our interview segment, management consultant Katy Tynan takes us through one fictional manager's journey to keep her new job and become a great leader in the process. That and more on today's show.
Bob's Thought of the Day
We'll explore:
An experience very early in my sales career where I learned that a successful team member doesn't necessarily make a great leader. Why having a particular skillset doesn't necessarily mean you can relate it to others. Why a team member must learn and develop the skillset to manage.Interview with Katy Tynan
You'll discover:
The first step toward transitioning from a team member to a team leader. The five truths of management. Why leaders must do a good job of communicating the goals of the organization. Why it's critical for new leaders to focus on the end game or result. The importance of an environment where the goals and vision are clear, and where people's strengths and capabilities are valued. Why "carrot and stick management" doesn't work in today's world. The difference between predictive trust and vulnerability-based trust. Why psychological safety within a team helps move it forward.Click to Tweet
Define the values your #team shares and measure everything you do against those #values. #vision @katytynan When you have a shared idea of a future state, you can all understand what you are striving for. #vision #leadership @katytynan How can I help this person be in a situation where they can be their very best? #leadership #teamwork @katytynanInterview Links
KatyTynan.comHow Did I Not See This Coming? A New Manager's Guide to Avoiding Total Disaster by Katy TynanFree Agent: The Independent Professional's Roadmap to Self-Employment Success by Katy Tynan
Survive Your Promotion! by Katy Tynan Katy's blog
Katy's course "Create a Great Career Plan"
Katy's course "Survive Your Promotion"
Watch Katy's YouTube channelResources
Sell The Go-Giver Way Audio Program
Tue, 02 Jan 2018 - 23min - 94 - 094 Making an Impact - Randy Gage
Impact, Prosperity, Excuses, Business, Relationships
Summary
Do we have to change the world, or is there something else we can shoot for? We'll look at that in our Thought of the Day. And in our interview segment, prosperity authority Randy Gage is back with us, and he'll share wisdom on how we can all make an impact. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Examples of people who actually did change the world in fundamental ways. Why we should instead focus on ADVANCING the world rather than changing it. A number of ways that you and I can advance the world and make an impact.Interview with Randy Gage
You'll discover:
How Randy defines impact. Why most people don't have enough impact. How to begin making an impact. The importance of understanding your calling. Why excuses can prevent us from making an impact. How to recognize when you're making excuses so they don't control you. Why it's easier than ever to make an impact. How Randy's upcoming TRIBAL Event can help you become an expert in your space and make an extraordinary impact.Click to Tweet
If we're not challenging ourselves, we're not challenging other people. @randy_gage #impact You can't #impact others without first impacting yourself. @randy_gage On this episode, discover why it's easier than ever to make an extraordinary #impact. @randy_gageInterview Links
Upcoming event: TRIBAL
RandyGage.comRisky is the New Safe by Randy GageMad Genius by Randy GageThe Prosperity Series bookletsRandy's Success & Prosperity Blog
Connect with Randy on LinkedIn
Connect with Randy on Facebook
Watch Randy's Prosperity TV channel on YouTube
Resources
Sell The Go-Giver Way Audio Program
Tue, 12 Dec 2017 - 26min - 93 - 093 Scientific Happiness - Shane Ram
Happiness, Purpose, Goals, Thoughts, Emotions
Summary
Have you ever noticed that the happiest people seem to live with a purpose? We'll look at that in our Thought of the Day. And in our interview segment, we'll explore this question: Is there an actual scientific method for attaining happiness? We'll discuss that with Shane Ram. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful quote often attributed to Mark Twain (although the chances are excellent that he didn't actually say it): "The two most important days of your life are the day you are born and the day you find out why." The two parts of finding out our individual mission. Why we tend to find it difficult to be truly happy when we don't have a reason for being.Interview with Shane Ram
You'll discover:
How Shane defines happiness. Why purpose and goals are closely related to happiness. How Shane's mindset as a child helped him overcome challenges. Why Shane did not label himself as poor when he was a child. The importance of understanding how happiness in one area of your life affects every other area of your life. The TEAR formula: Thoughts + Emotions + Actions = Results. Why you must ensure that the goals you are pursuing line up with your purpose. The reason most people keep getting the same results over and over. Why conformity is so dangerous.Click to Tweet
The highest emotional target is #happiness. @iamshaneram #Happiness comes from pursuing #goals that are purposeful. @iamshaneram On this episode, we explore the TEAR formula: Thoughts + Emotions + Actions = Results. @iamshaneram #happinessInterview Links
ShaneRam.comShane's blogShane's Resources page
Shane's Speaking pageConnect with Shane on Facebook
Connect with Shane on LinkedIn
Follow Shane on InstagramResources
Sell The Go-Giver Way Audio Program
Tue, 05 Dec 2017 - 22min - 92 - 092 Success Principles from Direct Response - Brian Kurtz
Marketing, Advertising, Sales, Business, Relationships
Summary
Direct response marketing can have excellent application to traditional sales and marketing. We'll look at that in our Thought of the Day. And in our interview segment, direct response marketing titan Brian Kurtz will share some of the greatest lessons from that field and how you can apply them to YOUR business. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The purpose of direct response marketing. Why I've always been fascinated by direct response marketing. Several direct response marketing principles that also apply to traditional business.Interview with Brian Kurtz
You'll discover:
How Brian defines marketing. The difference between advertising and direct response marketing. Why the advertising men Brian profiles in his book were ahead of their time. How today's entrepreneur or small business owner can use direct response principles. Three basic tenets of direct response. Why the list is the most important factor in direct response success. How to use the power of RFM (recency, frequency, monetary value) in your marketing. The value of keeping records of customer transactions.Click to Tweet
#Marketing isn't everything, it's the only thing. #sales #business In this episode, discover three tenets of direct response #marketing success. #sales The more measurable your #advertising and #marketing, the more successful it will be.Interview Links
BrianKurtz.meTitans of Direct Response EventThe Advertising Solution by Brian Kurtz and Craig SimpsonBrian's BlogFree Resource: 36 Customer Service QuotesConnect with Brian on LinkedInConnect with Brian on FacebookResources
Sell The Go-Giver Way Audio Program
Tue, 28 Nov 2017 - 21min - 91 - 091 The Impeccable Customer Experience - Steve Dorfman
Service, Business, Customers, Relationships, Employees
Summary
Customer service is important, but the customer experience is really everything. We'll look at that in our Thought of the Day. And in our interview segment, we'll talk with Steve Dorfman, one of the foremost experts on how we can dramatically improve the customer experience … of our customers. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why consistently bad customer service can ruin a company while good customer service simply keeps that company in the game. Specific ways that my favorite restaurant, The Juno Beach Cafe, provides an exceptional customer experience and retains a loyal customer base. A special way that one of the waitpersons, Nancy, provides an exceptional customer experience to my Family each week.Interview with Steve Dorfman
You'll discover:
Why the customer experience isn't likely to exceed the employee experience. Examples of companies known for providing remarkable experiences for both employees and customers. Why it's not the customer's responsibility to ensure a good customer experience. How to know whether you have fallen victim to the mentality of blaming customers. Why we must anticipate a customer's most important needs and do their critical thinking for them. How to handle unmet customer expectations. The importance of showing empathy to customers. The LAST framework for handling a poor customer experience: listen, apologize, solve, thank. How to reframe an apology as taking responsibility for what happened to the customer. How technology and automation factor into the customer experience. A compelling example of using hi-tech for the sake of hi-touch.Click to Tweet
The #customer experience isn't likely to exceed the #employee experience. @driventoexcel #business Our customers didn't go to #Customer School. @driventoexcel #business It's okay to go hi-tech for the sake of hi-touch ... but never at its expense. @driventoexcel #technology #businessInterview Links
DrivenToExcel.comFree Resource: Customer Experience Quick Tips of the Day. You can also access it by visiting http://bit.ly/2iYixjA or by texting CUSTOMERSERVICE (all one word) to 22828.Free Resource: 36 Customer Service Quotes
Connect with Steve on Facebook
Connect with Steve on LinkedIn
Resources
Sell The Go-Giver Way Audio Program
Tue, 14 Nov 2017 - 25min - 90 - 090 You The Entrepreneur - Dorie Clark
Entrepreneurs, Business, Freedom, Discouragement, Income Streams
Summary
Even if you're not a business owner, you can still have an entrepreneurial mindset, which will serve you well. We'll look at that in our Thought of the Day. And in our interview segment, the always wise and relevant Dorie Clark will share wisdom from her newest book, Entrepreneurial You. That and more on today's show.
Bob's Thought of the Day
We'll explore:
How the 5 laws from The Go-Giver apply to employees within a corporate setting. The one overarching reason why people buy from you as a sales professional or entrepreneur. Or, as an employee, why someone would hire you and keep you on. Why you should think like an INtrapreneur--an ENtrepreneur within another person's company.Interview with Dorie Clark
You'll discover:
How a wake-up call in 2001 helped Dorie learn the importance of developing multiple income streams. The difference between making money FROM something and making money BECAUSE of something. Why talent alone is not enough to become a successful entrepreneur. How Dorie uses consulting, coaching, writing, speaking, and several other income streams to de-risk her business. The inspirational story of Todd Herman, a youth sports coach who leveraged free speaking opportunities to exponentially grow his business.How Antonio Centeno used the power of video to create a successful business based on information products. Why targeting a niche can be an excellent business strategy. How to deal with discouragement as an entrepreneur. The importance of savoring the small wins.Click to Tweet
What @DorieClark says is the diff between making money *from* something and "because* of something. #business The goal of #freedom is the independence to live your life as you'd like. @DorieClark #entrepreneurs In this episode, @DorieClark reveals why many #entrepreneurs quit before they should…and what to do about it.Interview Links
DorieClark.comEntrepreneurial You by Dorie Clark
Reinventing You by Dorie Clark
Stand Out by Dorie Clark
Stand Out Networking by Dorie Clark
Free Resource: Entrepreneurial You Self-Assessment WorkbookConnect with Dorie on Facebook
Connect with Dorie on LinkedIn
Resources
Sell The Go-Giver Way Audio Program
Tue, 07 Nov 2017 - 25min - 89 - 089 Women Who Won - Bill Ellis
Women, Branding, Business, Fear, Confidence
Summary
With self-confidence, the stage is set for great accomplishment. We'll look at that in our Thought of the Day. And in our interview segment, Bill Ellis introduces us to some of the amazing fighters, overcomers, and achievers from his new book, Women Who Won. That and more on today's show.
Bob's Thought of the Day
We'll explore:
How confidence enhances all the wonderful talents, traits, and characteristics you possess in order to achieve or accomplish what you desire. Why a person not as talented but confident in themselves is much more likely to achieve success than one who is very talented yet lacks confidence. The difference between confidence and arrogance.Interview with Bill Ellis
You'll discover:
What it means to be a fearless brand. Why you can never eliminate fear, and how to use it to your advantage. The importance of understanding your abilities and limitations. Examples of women who have embodied passion, purpose, and persistence. Why Maya Angelou is not only a bird uncaged but a "brand uncaged." How the question "What did you fail at today?" creates the context for ultimate success. Why you don't have to be a world icon or a legend to be a fearless brand in your own world.Click to Tweet
All of us have roadblocks and #limitations in life. @WCEllis #business "What did you fail at today?" is a powerful question. @WCEllis reveals why in this episode. In this episode, @WCEllis reveals how to become a #fearless brand. #branding #businessInterview Links
BrandingForResults.comWomen Who Won by Bill EllisBill's Blog
Resources
Sell The Go-Giver Way Audio Program
Tue, 31 Oct 2017 - 23min - 88 - 088 Prosperity's Inside Game - David Neagle
Money, Success, Prosperity, Purpose, Attitude
Summary
Have you ever committed … self-sabotage? I sure have. We'll look at that in our Thought of the Day. And in our interview segment, David Neagle shows us how prosperity, in all its forms, is much more of an inside game than we might think. That and more on today's show.
Bob's Thought of the Day
We'll explore:
What I learned from the experience of sabotaging my own success at 18 years old… in front of 3,000 people. An insightful quote from the great prosperity teacher, Bob Proctor: "Our mind is much like an internal automatic pilot that will bring us back on course when we experience behaviors and results that are outside of our belief system." Why belief is the starting point for winning big—whether it's financially, physically, spiritually, mentally, emotionally, relationally, or in all the other ways in which success can be measured.Interview with David Neagle
You'll discover:
The challenge of the "Financial Set Point." Why most people don't believe they can turn their annual income into their monthly income. Why it is easier to earn more money in a short period of time than earning a small amount of money in a long period of time. David's definition of success: "The constant Expression and Progression of your Divine Purpose." The importance of stepping into the purpose in front of you on a daily basis. Why blame is such a destructive force. The first step to making any significant change in your life. Three small changes David made in his attitude, and how those changes helped him become more successful.Click to Tweet
We always have more than enough options to take us where we want to go. @DavidNeagle #success #Responsibility is the first step in making any significant #change in your life. @DavidNeagle In this episode, @DavidNeagle reveals how false needs keep us from our real needs.Interview Links
The Millions Within: How to Manifest Exactly What You Want and Have an EPIC Life! by David Neagle
Free Resource: Your 6-Step Guide to Overcoming Obstacles
Connect with David on Facebook
Resources
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Tue, 24 Oct 2017 - 23min - 87 - 087 The Recipe - Chef Charles Carroll
Cooking, Food, Greatness, Excellence, Choices
Summary
As human beings, it can be very easy to make bad choices. The key word, however, is "choices." And THAT is our responsibility. We'll look at that in our Thought of the Day. And in our interview segment, Olympic Culinary Gold Medalist, Chef Charles Carroll, will share some of the most important success lessons and correct choices for both young and old. That and more on today's show.
Bob's Thought of the Day
We'll explore:
What you can learn about making good choices from the television show "Law and Order." How one bad decision or stupid choice can change your entire life. The power of a caring adult to impact a young person who made a life-altering bad choice.Interview with Chef Charles Carroll
You'll discover:
The premise of The Recipe, which Chef Charles co-authored with John David Mann. Why anger is such a destructive force, even in the kitchen. The difference between a cook and a chef. Why you must preserve what is already great. The power of paying attention to the details. The principle of "mise en place" and how it applies to your life. Why excellence does not equal greatness. How to coach a negative person by helping them look for great things around them.Click to Tweet
If you're #angry, you're going to #cook angry. @ChefCarroll You can #improve ANYTHING. And you should seek to improve EVERYTHING. @ChefCarroll #excellence #Excellence is not greatness. #Greatness is excellence, plus honor. @ChefCarrollInterview Links
The Recipe by Chef Charles Carroll and John David Mann
Connect with Chef Charles on Facebook
Connect with Chef Charles on LinkedIn
Follow Chef Charles on Twitter
Follow Chef Charles on Instagram
Resources
Sell The Go-Giver Way Audio Program
Tue, 17 Oct 2017 - 22min - 86 - 086 Business is for Kids - JJ Ramberg
Kids, Business, Entrepreneurship, Parenting, Success
Summary
How important is it for children to have an entrepreneurial mindset? We'll look at that in our Thought of the Day. And in our interview segment, noted entrepreneur, television host, and author, JJ Ramberg shows us that the business principles important to a 5th grader's business can benefit them for the remainder of their lives. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The value of understanding business principles, whether you are an entrepreneur or an intrapreneur (working within another person's business). Why childhood is an ideal time to learn entrepreneurial principles. The value of experiencing both the rewards and the consequences of their actions and decisions … even for something like a lemonade stand.Interview with JJ Ramberg
You'll discover:
Why teaching financial literacy to kids is so important. The importance of understanding the value of a product or service. Why JJ and her co-authors used a story format to teach the principles in their book. How JJ used lessons learned from her business experience within the story. Several powerful business lessons that can help create the environment for a lifetime of success. What JJ hopes kids will take away from the book. How the book is a microcosm of adult businesses. How the Gumdrop plugin can save you money and help causes you care about.Click to Tweet
On this episode, @JJRamberg shares how her new book teaches #business principles to kids. How can #parents teach kids to think like entrepreneurs? @JJRamberg shows you how in her new book. #business A lesson @JJRamberg teaches in her new biz book for kids: If you make a #promise, you have to keep that promise. This was too long A lesson from @JJRamberg's new biz book for kids: If U make a #promise, U have to keep that promiseInterview Links
The Startup Club by JJ Ramberg, Melanie Staggs, and S. Taylor
"Your Business with JJ Ramberg" on MSNBC
Resources
Sell The Go-Giver Way Audio Program
Tue, 10 Oct 2017 - 21min - 85 - 085 Ballgames to Boardrooms - Taylor Scott
Leadership, Success, Sports, Perspective, Trust
Summary
Just how important IS trust to the success of an organization? We'll look at that in our Thought of the Day. And in our interview segment, Taylor Scott joins us with powerful leadership, business, and life lessons from … coaches. That and more on today's show.
Bob's Thought of the Day
We'll explore:
Why trust was a key leadership factor for Theo Epstein, the man who brought the Boston Red Sox their first World Series championship since 1918 and the Chicago Cubs their first one since 1908. How operating without the—as Stephen M.R. Covey, author of The Speed of Trust, puts it—"low-trust tax" will positively impact your team. An important reminder from Simon Sinek, author of Leaders Eat Last: "Trust is a biological reaction to the belief that someone has our well-being at heart."Interview with Taylor Scott
You'll discover:
What it means to go "OneMoreStep" and how it opens up a whole different perspective. The three pieces of advice Taylor received from his high school basketball coach--play hard, have fun, listen to your coaches--and how it changed his life. How to "see where you are today" as a way to practice and improve every day. The quickest way to become a leader among your peers. How insecurity negatively impacts you as a leader. Why Taylor believes the days of "building" character are over. How to add value to others by finding ways to "be around the ball." The advice Taylor's Mom gave him that changed his perspective.Click to Tweet
Some of the most telling, character–revealing moments are when you realize you're wrong. @tscott1502 #perspective
Work on things today that turn your whole #perspective around. @tscott1502 #success The quickest way 2 become a #leader among your peers is B the 1 person who always makes it all about their peers. @tscott1502Interview Links
BallGamesToBoardrooms.comBallgames to Boardrooms by Taylor ScottTaylor's Speaking Page
Taylor's BlogConnect with Taylor on Facebook
Connect with Taylor on LinkedIn
Resources
The Speed of Trust by Stephen M.R. Covey
Leaders Eat Last by Simon Sinek
Tue, 03 Oct 2017 - 25min - 84 - 084 The Business of Writing - John David Mann
Writing, Books, Business, Entrepreneurship, Success
Summary
Regardless of your business, it must be approached as just that … a business. We'll look at that in our Thought of the Day. And in our interview segment, John David Mann is back with us, and he'll take that thought and compare it with the business of writing. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A very important lesson from Michael Gerber, creator of the E-Myth books and programs: Having a successful business involves significantly more than just being good at the product or service aspect of it. Why my friend Carol Roth, in her book The Entrepreneur Equation, encourages readers to question whether or not entrepreneurship and doing the "business part of the business" is for them. The value of approaching every business, charity, or even a specific project with a business mindset.Interview with John David Mann
You'll discover:
John's experience in the book business and how it relates to entrepreneurship. Why every book is two things: the book itself, as well as a business. Why John considers most of his books to be successes as books, but failures as businesses. How getting 45 rejections from publishers led John into becoming a publisher. The story behind John's new book (co-written with Chef Charles Carroll), The Recipe.Click to Tweet
A successful #book project is no different, in principle, from any other successful project. #business Part of the path of an entrepreneur is knowing ahead of time that you're going to have to launch some ships that sink. @johndavidmann You can't let your ego keep you from listening and making adjustments. #success #writingInterview Links
JohnDavidMann.comJohn's BlogThe Recipe: A Story of Loss, Love, and the Ingredients of Greatness by Chef Charles Carroll and John David Mann
John's previous appearance on Ep. 69 of The Go-Giver Podcast
Resources
The E-Myth Revisited by Michael GerberThe Entrepreneur Equation by Carol RothSell The Go-Giver Way Webinar
Tue, 26 Sep 2017 - 23min - 83 - 083 The Sensational Life - Duane Cummings
Sales, Success, Character, Serving, Leadership
Summary
Success, it's often said, begins on the inside. Then it works its way outward where it eventually manifests. We'll look at that in our Thought of the Day. And in our interview segment, we look at this from the point of view of a man who absolutely changed himself from the inside out. He'll share terrific wisdom in this regard from his fantastic book. That and more on today's show.
Bob's Thought of the Day
We'll explore:
The importance of a key quote from the great success philosopher Jim Rohn: "Become a millionaire, not for the million dollars, but for what it will make of you to achieve it." A universal law of life: We grow on the inside first, and that growth then manifests itself on the outside via the actual, tangible results. Why the "how-to" aspect of sales will only get you partway to the magnificent success you have the ability to attain. Why integrity and character are so vital for long-term, sustainable success.Interview with Duane Cummings
You'll discover:
Duane's story of becoming the CEO of Leadercast. How Duane's real-life experience of being fired was the basis for the story in the book. Why you should be honest not only with others, but with yourself. Why you need to understand your own beliefs before you can begin to change them. Why it's important to look past a person's appearance and get to know their story. How to develop the character traits of a sensational sales person. The first step to make your dreams a reality. Duane's plan for a 7-book series tracing the arc of his life.Click to Tweet
What have you done today that moved you closer to your #vision? @DuaneDCummings If you make yourself valuable to others, your place in the market is virtually assured. @DuaneDCummings #sales The harder I try to give myself away, the more I get filled up. @DuaneDCummings #salesInterview Links
DuaneCummings.comLeaderCast.com
The Sensational Salesman by Duane Cummings
Book Duane to SpeakDuane's Blog
Connect with Duane on Facebook
Connect with Duane on LinkedIn
Resources
Tue, 12 Sep 2017 - 22min - 82 - 082 Pursuing Our Potential - Mark Sanborn
Potential, Success, Purpose, Achievement, Passion
Summary
How important is pursuing our potential to living a happy, successful, and fulfilling life? We'll look at that in our Thought of the Day. Speaking of potential, in our interview segment, a man who is one of the world's foremost authorities in the area of personal development shows us how WE can close the gap from where we are … to where we can be. That and more on today's show.
Bob's Thought of the Day
We'll explore:
A powerful story from Hasidic Jewish teaching about living up to your potential. How to measure your true success. The reason why this story bothers me.Interview with Mark Sanborn
You'll discover:
One of the most exciting things you can do every day. Why you should not only look for ways to get ahead, but stay ahead. The two paths to improvement. The four areas of the Potential Matrix and how they determine your success. Why reflection is so important to your long-term success. What the stories of Marissa and Greg can teach us about the "inner" and "outer" dilemma. 3 secrets to improving your performance. The only thing that can prevent you from improving. How Mark's "Five Friends" have helped him get better. The biggest danger that any professional makes.Click to Tweet
Better always beats #best. @mark_sanborn #success #Goals are a way of keeping score of progress, but #purpose is the reason people achieve. @mark_sanborn On this episode, discover how the #Potential Matrix determines your #success. @mark_sanbornInterview Links
MarkSanborn.comThe Potential Principle: A Proven System for Closing the Gap Between How Good You Are and How Good You Could Be by Mark SanbornThe Fred Factor by Mark Sanborn
Fred 2.0 by Mark SanbornYou Don't Need A TITLE to Be a Leader by Mark SanbornMark's PodcastMark's BlogConnect with Mark on Facebook
Follow Mark on TwitterResources
Sell The Go-Giver Way Audio Program
Tue, 05 Sep 2017 - 22min
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