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Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

Major Tom Productions

Welcome to Transformation Ground Control, the podcast where we explore tech-agnostic digital transformation and digital strategy best practices with industry thought leaders. On this show, Eric Kimberling, Darian Chwialkowski, and other industry leaders discuss digital transformation strategies, tips, and lessons.

We also discuss organizational change management, ERP software implementations, emerging tech trends, business process improvement strategies, and other important topics - all without the software vendor marketing spin. So whether you’re just starting your digital transformation journey or you’re well on your way, tune in for some valuable insights and tips!

293 - Your Biggest Customer May Be Your Least Profitable, Getting More Value from Manufacturing and Distribution Tech, Go-Live Is Not the Finish Line
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  • 293 - Your Biggest Customer May Be Your Least Profitable, Getting More Value from Manufacturing and Distribution Tech, Go-Live Is Not the Finish Line

    The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   Your Biggest Customer May Be Your Least Profitable Getting More Value from Manufacturing and Distribution Tech (Tom Fitzgerald & Tom Cangelosi, Earnest & Associates) Go-Live Is Not the Finish Line   We also cover a number of other relevant topics related to digital and business transformation throughout the show.   🔗 Resources Discussed in this Episode: ORDER MY NEW BOOK: Welcome to the Machine: https://lnkd.in/g-AYwpW7 CONTACT MY TEAM & I: https://www.thirdstage-consulting.com/contact-us/ FOR SPONSORSHIP OPPORTUNITIES: megan.shaull@thirdstage-consulting.com Try the Free LinkedIn Personal Branding Challenge: https://www.roloffconsulting.com/eric Contact Marcus Harris at Taft Law: https://taftlaw.com/people/marcus-s-harris   🔗 More Digital Transformation Resources: 2026 AI Report: https://www.thirdstageconsulting.com/reports/ai-that-works-in-2026/ 2026 Digital Transformation Report: https://resource.thirdstageconsulting.com/2026-digital-transformation-report 2025 Digital Transformation Report: https://www.thirdstageconsulting.com/reports/2025-digital-transformation-report/ ERP Project Recovery Guide: https://www.thirdstageconsulting.com/reports/erp-project-recovery-guide/ 20 Lessons from 1,000 Digital Transformations: https://www.thirdstageconsulting.com/reports/ebook-20-lessons-from-1000-erp-implementations/ 2025 Guide to AI Strategy & Implementation: https://www.thirdstageconsulting.com/reports/guide-to-ai-strategy/ Executive Guide to Digital Strategy and Implementation: https://www.thirdstageconsulting.com/reports/executives-guide-to-digital-transformation/ Business Transformation Playbook: https://www.thirdstageconsulting.com/reports/transformation-playbook/ Software Buyer's Guide: https://www.thirdstageconsulting.com/reports/independentsoftwareselection/ Guide to Organizational Change Management: https://www.thirdstageconsulting.com/reports/change-management-success/ Supply Chain Management Playbook: https://www.thirdstageconsulting.com/reports/supply-chain-management/ 2025 Manufacturing & Distribution Digital Transformation Report: https://www.thirdstageconsulting.com/reports/manufacturing-distribution-digital-transformation-report-2025/ Government Digital Transformation Report: https://www.thirdstageconsulting.com/reports/the-government-digital-transformation-report-2025/ Free Transformation Assessments: https://www.thirdstageconsulting.com/free-transformation-assessments/ Private Equity Playbook: https://www.thirdstageconsulting.com/reports/erpduediligenceprivateequity/ TSC Resource Center: https://www.thirdstageconsulting.com/thought-leadership/   Connect With Me: LinkedIn: https://www.linkedin.com/in/erickimberling/ Instagram: https://www.instagram.com/erickimberling/ TikTok: https://www.tiktok.com/@erickimberling0 X: https://twitter.com/erickimberling   📩 Got Questions? Contact me to brainstorm ideas for your digital transformation: eric.kimberling@thirdstage-consulting.com   🎵 Music in this Episode: Opportunities (Let's Make Lots of Money) [2001 Remaster] by Pet Shop Boys License ID: KwDEgl76m65   Blinding Lights by The Weeknd License ID: LezxbjDmw25   Mr. Brightside by The Killers License ID: WYpYMvkVpj0   Get this and other songs for your next YouTube video at https://lickd.co   This weekly podcast series premiers live on YouTube every Wednesday at 8am New York/1pm London/9pm Hong Kong. You can also subscribe to the podcast on Apple, Google, Spotify, Pandora, or your favorite podcast platform.   Watch more episodes here: https://youtube.com/playlist?list=PLyI-oIQSgI2DGXQKvUz-farHwls_B3G3i

    Wed, 07 Oct 2026
  • 292 - Your "Customer 360" Is Really an Order 360, Businesses Act Like It's 2006, Customers Act Like It's 2026, 67% of B2B Buyers Don't Want Your Salesperson

    The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   Your "Customer 360" Is Really an Order 360 Businesses Act Like It's 2006, Customers Act Like It's 2026 (Anna Falcon, MCA Connect) 67% of B2B Buyers Don't Want Your Salesperson   We also cover a number of other relevant topics related to digital and business transformation throughout the show.     🔗 Resources Discussed in this Episode: ORDER MY NEW BOOK: Welcome to the Machine: https://lnkd.in/g-AYwpW7CONTACT MY TEAM & I: https://www.thirdstageconsulting.com/contact-us/ FOR SPONSORSHIP OPPORTUNITIES: megan.shaull@thirdstage-consulting.com   🔗 More Digital Transformation Resources: 2026 AI Report: https://www.thirdstageconsulting.com/reports/ai-that-works-in-2026/ 2026 Digital Transformation Report: https://resource.thirdstageconsulting.com/2026-digital-transformation-report 2025 Digital Transformation Report: https://www.thirdstageconsulting.com/reports/2025-digital-transformation-report/ ERP Project Recovery Guide: https://www.thirdstageconsulting.com/reports/erp-project-recovery-guide/20 Lessons from 1,000 Digital Transformations: https://www.thirdstageconsulting.com/reports/ebook-20-lessons-from-1000-erp-implementations/ 2025 Guide to AI Strategy & Implementation: https://www.thirdstageconsulting.com/reports/guide-to-ai-strategy/ Executive Guide to Digital Strategy and Implementation: https://www.thirdstageconsulting.com/reports/executives-guide-to-digital-transformation/ Business Transformation Playbook: https://www.thirdstageconsulting.com/reports/transformation-playbook/ Software Buyer's Guide: https://www.thirdstageconsulting.com/reports/independentsoftwareselection/ Guide to Organizational Change Management: https://www.thirdstageconsulting.com/reports/change-management-success/ Supply Chain Management Playbook: https://www.thirdstageconsulting.com/reports/supply-chain-management/ 2025 Manufacturing & Distribution Digital Transformation Report: https://www.thirdstageconsulting.com/reports/manufacturing-distribution-digital-transformation-report-2025/ Government Digital Transformation Report: https://www.thirdstageconsulting.com/reports/the-government-digital-transformation-report-2025/ Free Transformation Assessments: https://www.thirdstageconsulting.com/free-transformation-assessments/ Private Equity Playbook: https://www.thirdstageconsulting.com/reports/erpduediligenceprivateequity/ TSC Resource Center: https://www.thirdstageconsulting.com/thought-leadership/   Connect With Me: LinkedIn: https://www.linkedin.com/in/erickimberling/ Instagram: https://www.instagram.com/erickimberling/ TikTok: https://www.tiktok.com/@erickimberling0 X: https://twitter.com/erickimberling   📩 Got Questions? Contact me to brainstorm ideas for your digital transformation: eric.kimberling@thirdstage-consulting.com   🎵 Music in this Episode: Summer by Simple Minds License ID: a7nobxzoX03   The House That Heaven Built by Japandroids License ID: WQlL7z816Jm   Lola (2020 Stereo Remaster) by The Kinks License ID: bDpv25W2pJ7   Get this and other songs for your next YouTube video at https://lickd.co   This weekly podcast series premiers live on YouTube every Wednesday at 8am New York/1pm London/9pm Hong Kong. You can also subscribe to the podcast on Apple, Google, Spotify, Pandora, or your favorite podcast platform.   Watch more episodes here: https://youtube.com/playlist?list=PLyI-oIQSgI2DGXQKvUz-farHwls_B3G3i

    Wed, 30 Sep 2026
  • 291 - Your "Customer 360" Is Really an Order 360, Businesses Act Like It's 2006, Customers Act Like It's 2026, 67% of B2B Buyers Don't Want Your Salesperson

    The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: Your "Customer 360" Is Really an Order 360 Businesses Act Like It's 2006, Customers Act Like It's 2026 (Anna Falcon, MCA Connect) 67% of B2B Buyers Don't Want Your Salesperson We also cover a number of other relevant topics related to digital and business transformation throughout the show.   🔗 Resources Discussed in this Episode: ORDER MY NEW BOOK: Welcome to the Machine: https://lnkd.in/g-AYwpW7CONTACT MY TEAM & I: https://www.thirdstageconsulting.com/contact-us/ FOR SPONSORSHIP OPPORTUNITIES: megan.shaull@thirdstage-consulting.com   🔗 More Digital Transformation Resources: 2026 AI Report: https://www.thirdstageconsulting.com/reports/ai-that-works-in-2026/ 2026 Digital Transformation Report: https://resource.thirdstageconsulting.com/2026-digital-transformation-report 2025 Digital Transformation Report: https://www.thirdstageconsulting.com/reports/2025-digital-transformation-report/ ERP Project Recovery Guide: https://www.thirdstageconsulting.com/reports/erp-project-recovery-guide/20 Lessons from 1,000 Digital Transformations: https://www.thirdstageconsulting.com/reports/ebook-20-lessons-from-1000-erp-implementations/ 2025 Guide to AI Strategy & Implementation: https://www.thirdstageconsulting.com/reports/guide-to-ai-strategy/ Executive Guide to Digital Strategy and Implementation: https://www.thirdstageconsulting.com/reports/executives-guide-to-digital-transformation/ Business Transformation Playbook: https://www.thirdstageconsulting.com/reports/transformation-playbook/ Software Buyer's Guide: https://www.thirdstageconsulting.com/reports/independentsoftwareselection/ Guide to Organizational Change Management: https://www.thirdstageconsulting.com/reports/change-management-success/ Supply Chain Management Playbook: https://www.thirdstageconsulting.com/reports/supply-chain-management/ 2025 Manufacturing & Distribution Digital Transformation Report: https://www.thirdstageconsulting.com/reports/manufacturing-distribution-digital-transformation-report-2025/ Government Digital Transformation Report: https://www.thirdstageconsulting.com/reports/the-government-digital-transformation-report-2025/ Free Transformation Assessments: https://www.thirdstageconsulting.com/free-transformation-assessments/ Private Equity Playbook: https://www.thirdstageconsulting.com/reports/erpduediligenceprivateequity/ TSC Resource Center: https://www.thirdstageconsulting.com/thought-leadership/   Connect With Me: LinkedIn: https://www.linkedin.com/in/erickimberling/ Instagram: https://www.instagram.com/erickimberling/ TikTok: https://www.tiktok.com/@erickimberling0 X: https://twitter.com/erickimberling   📩 Got Questions? Contact me to brainstorm ideas for your digital transformation: eric.kimberling@thirdstage-consulting.com   🎵 Music in this Episode: Summer by Simple Minds License ID: GVm21OaJnQw   The House That Heaven Built by Japandroids License ID: MaR0WNnp2Kv   Lola (2020 Stereo Remaster) by The Kinks License ID: 1w0wqXDWEZ8   Get this and other songs for your next YouTube video at https://lickd.co   This weekly podcast series premiers live on YouTube every Wednesday at 8am New York/1pm London/9pm Hong Kong. You can also subscribe to the podcast on Apple, Google, Spotify, Pandora, or your favorite podcast platform.   Watch more episodes here: https://youtube.com/playlist?list=PLyI-oIQSgI2DGXQKvUz-farHwls_B3G3i

    Wed, 23 Sep 2026
  • 290 - Your ERP Vendor's Roadmap Is a Sales Document, Beyond the Requirements Checklist: What Really Decides an ERP Selection, The 7-Year Contract Is the Riskiest Thing You'll Sign

    The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   Your ERP Vendor's Roadmap Is a Sales Document Beyond the Requirements Checklist: What Really Decides an ERP Selection (Brad Feakes, Estes Group) The 7-Year Contract Is the Riskiest Thing You'll Sign   We also cover a number of other relevant topics related to digital and business transformation throughout the show.   🔗 Resources Discussed in this Episode: ORDER MY NEW BOOK: Welcome to the Machine: https://lnkd.in/g-AYwpW7 CONTACT MY TEAM & I: https://www.thirdstage-consulting.com/contact-us/ FOR SPONSORSHIP OPPORTUNITIES: megan.shaull@thirdstage-consulting.com Try the Free LinkedIn Personal Branding Challenge: https://www.roloffconsulting.com/eric Contact Marcus Harris at Taft Law: https://taftlaw.com/people/marcus-s-harris   🔗 More Digital Transformation Resources: 2026 AI Report: https://www.thirdstage-consulting.com/reports/ai-that-works-in-2026/ 2026 Digital Transformation Report: https://resource.thirdstage-consulting.com/2026-digital-transformation-report 2025 Digital Transformation Report: https://www.thirdstage-consulting.com/reports/2025-digital-transformation-report/ ERP Project Recovery Guide: https://www.thirdstage-consulting.com/reports/erp-project-recovery-guide/ 20 Lessons from 1,000 Digital Transformations: https://www.thirdstage-consulting.com/reports/ebook-20-lessons-from-1000-erp-implementations/ 2025 Guide to AI Strategy & Implementation: https://www.thirdstage-consulting.com/reports/guide-to-ai-strategy/ Executive Guide to Digital Strategy and Implementation: https://www.thirdstage-consulting.com/reports/executives-guide-to-digital-transformation/ Business Transformation Playbook: https://www.thirdstage-consulting.com/reports/transformation-playbook/ Software Buyer's Guide: https://www.thirdstage-consulting.com/reports/independentsoftwareselection/ Guide to Organizational Change Management: https://www.thirdstage-consulting.com/reports/change-management-success/ Supply Chain Management Playbook: https://www.thirdstage-consulting.com/reports/supply-chain-management/ 2025 Manufacturing & Distribution Digital Transformation Report: https://www.thirdstage-consulting.com/reports/manufacturing-distribution-digital-transformation-report-2025/ Government Digital Transformation Report: https://www.thirdstage-consulting.com/reports/the-government-digital-transformation-report-2025/ Free Transformation Assessments: https://www.thirdstage-consulting.com/free-transformation-assessments/ Private Equity Playbook: https://www.thirdstage-consulting.com/reports/erpduediligenceprivateequity/ TSC Resource Center: https://www.thirdstage-consulting.com/thought-leadership/   Connect With Me: LinkedIn: https://www.linkedin.com/in/erickimberling/ Instagram: https://www.instagram.com/erickimberling/ TikTok: https://www.tiktok.com/@erickimberling0 X: https://twitter.com/erickimberling   📩 Got Questions? Contact me to brainstorm ideas for your digital transformation: eric.kimberling@thirdstage-consulting.com   🎵 Music in this Episode: Summer by Simple Minds License ID: LgzawB8PX3b   The House That Heaven Built by Japandroids License ID: 3E0Qd9jdN6P   Lola (2020 Stereo Remaster) by The Kinks License ID: 7mbVy1gaRjB   Get this and other songs for your next YouTube video at https://lickd.co   This weekly podcast series premiers live on YouTube every Wednesday at 8am New York/1pm London/9pm Hong Kong. You can also subscribe to the podcast on Apple, Google, Spotify, Pandora, or your favorite podcast platform.   Watch more episodes here: https://youtube.com/playlist?list=PLyI-oIQSgI2DGXQKvUz-farHwls_B3G3i

    Wed, 16 Sep 2026
  • 289 - Don't Invite the Roofers on Day One, Audience Takeover, Buy the Expertise, Not the Conflict of Interest

    The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   Don't Invite the Roofers on Day One Audience Takeover Buy the Expertise, Not the Conflict of Interest   We also cover a number of other relevant topics related to digital and business transformation throughout the show.   🔗 Resources Discussed in this Episode: ORDER MY NEW BOOK: Welcome to the Machine: https://lnkd.in/g-AYwpW7 CONTACT MY TEAM & I: https://www.thirdstage-consulting.com/contact-us/ FOR SPONSORSHIP OPPORTUNITIES: megan.shaull@thirdstage-consulting.com Try the Free LinkedIn Personal Branding Challenge: https://www.roloffconsulting.com/eric Contact Marcus Harris at Taft Law: https://taftlaw.com/people/marcus-s-harris   🔗 More Digital Transformation Resources: 2026 AI Report: https://www.thirdstage-consulting.com/reports/ai-that-works-in-2026/ 2026 Digital Transformation Report: https://resource.thirdstage-consulting.com/2026-digital-transformation-report 2025 Digital Transformation Report: https://www.thirdstage-consulting.com/reports/2025-digital-transformation-report/ ERP Project Recovery Guide: https://www.thirdstage-consulting.com/reports/erp-project-recovery-guide/ 20 Lessons from 1,000 Digital Transformations: https://www.thirdstage-consulting.com/reports/ebook-20-lessons-from-1000-erp-implementations/ 2025 Guide to AI Strategy & Implementation: https://www.thirdstage-consulting.com/reports/guide-to-ai-strategy/ Executive Guide to Digital Strategy and Implementation: https://www.thirdstage-consulting.com/reports/executives-guide-to-digital-transformation/ Business Transformation Playbook: https://www.thirdstage-consulting.com/reports/transformation-playbook/ Software Buyer's Guide: https://www.thirdstage-consulting.com/reports/independentsoftwareselection/ Guide to Organizational Change Management: https://www.thirdstage-consulting.com/reports/change-management-success/ Supply Chain Management Playbook: https://www.thirdstage-consulting.com/reports/supply-chain-management/ 2025 Manufacturing & Distribution Digital Transformation Report: https://www.thirdstage-consulting.com/reports/manufacturing-distribution-digital-transformation-report-2025/ Government Digital Transformation Report: https://www.thirdstage-consulting.com/reports/the-government-digital-transformation-report-2025/ Free Transformation Assessments: https://www.thirdstage-consulting.com/free-transformation-assessments/ Private Equity Playbook: https://www.thirdstage-consulting.com/reports/erpduediligenceprivateequity/ TSC Resource Center: https://www.thirdstage-consulting.com/thought-leadership/   Connect With Me: LinkedIn: https://www.linkedin.com/in/erickimberling/ Instagram: https://www.instagram.com/erickimberling/ TikTok: https://www.tiktok.com/@erickimberling0 X: https://twitter.com/erickimberling   📩 Got Questions? Contact me to brainstorm ideas for your digital transformation: eric.kimberling@thirdstage-consulting.com   🎵 Music in this Episode: Summer by Simple Minds License ID: eM9BoLByxRG   The House That Heaven Built by Japandroids License ID: oMwRMOo18ev   Lola (2020 Stereo Remaster) by The Kinks License ID: waLkxyOnMQR   Get this and other songs for your next YouTube video at https://lickd.co   This weekly podcast series premiers live on YouTube every Wednesday at 8am New York/1pm London/9pm Hong Kong. You can also subscribe to the podcast on Apple, Google, Spotify, Pandora, or your favorite podcast platform.   Watch more episodes here: https://youtube.com/playlist?list=PLyI-oIQSgI2DGXQKvUz-farHwls_B3G3i

    Wed, 09 Sep 2026
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