Agentic Edge

Most modern businesses operate continuously, yet finance functions remain bound to calendar cycles designed for paper ledgers. In this episode of Agentic Edge, host Micah Smith speaks with Ken Mertzel (Global Finance Leader at Automation Anywhere) and Craig Richey (Senior Managing Director at Accenture) about transitioning finance from periodic reporting to continuous decision support. They discuss how agentic process automation resolves complex accounting standards, how to reverse th...

In this episode, Micah Smith sits down with Geoff Cronin, former CEO of Capgemini Canada and now a strategic advisor to Tangentia. Geoff breaks down what executives want to hear when you pitch them on AI initiatives. He explains why technology for the sake of technology fails almost every time. He shares how to frame outcomes in business language that resonates. He also discusses the real risks of shadow IT in the LLM era and why your human capital model must transform for AI to deliver valu...

A century of change is arriving in five years. Most organizations are responding by making their industrial age models slightly more efficient, and that is the problem. In this episode, Micah Smith sits down with Mihir Shukla, Chairman and CEO, Automation Anywhere, and Nancy Hauge, Chief People Experience Officer at Automation Anywhere. Together, they have written The Five-Year Century, a book on what it actually means to lead through this moment. The conversation covers why revolutionary t...

You've got the platform and executive buy-in, but do you have the people to deliver on agentic AI? In this episode, Micah Smith and Kate Ressler talk with Mike Reynolds, Business and Technology Executive at KeyBank, about what it actually takes to build, retool, and upskill automation teams for the shift from task-based RPA to goal-driven agentic AI. Mike shares how he invests in his team to build automations, how those citizen developer skills are evolving for the agentic era, why ideas th...

Every week brings a new AI technique, a new protocol, a new framework claiming to change everything. So how do you actually decide what to build, what to wait on, and what to ignore entirely? In this episode, Adi Kuruganti, Chief AI and Development Officer at Automation Anywhere joins Micah Smith & Kate Ressler, to share how he thinks about separating signal from noise, what it really takes to move agentic AI from POC to production, and the two contrarian bets his team is making right no...

In this episode, hosts Micah Smith and Kate Ressler spotlight winners from Automation Anywhere’s Agentic Bounty Challenge, created to help the Pathfinder community move beyond simple task automation and build goal-based AI agents for real business problems. They interview three winners: Jenna Saunders, who built an agent that performs sentiment analysis on product reviews, outputs a CSV with sentiment scores, and generates actionable insights, using Python for precise data sorting and ...

What if most IT, HR, and finance requests were solved instantly, without creating a ticket or waiting for a human? The union of Automation Anywhere and Aisera creates an agentic automation powerhouse for enterprises. In episode 5 of the Agentic Edge podcast, host Micah Smith, along with co-host Kate Ressler, invites Rahul Guha, VP of IT Service Management and Employee Experience at Automation Anywhere to explore how Aisera is pushing enterprises closer to “zero service desk” and what agentic...

In this episode 4 of the Agentic Edge Podcast, host Micah Smith dives deep into the world of AI agent interoperability protocols with guests Rajendra Vijay, Director, Product Management, and Ramana Lokanathan, SVP, Engineering, Automation Anywhere. They explore the Model Context Protocol (MCP) and the Agent-to-Agent Protocol (A2A), discussing their importance for building, scaling, and orchestrating automation across enterprises. Learn about the crucial role of context, the benefits of...

This episode 3 of the Agentic Edge Podcast from Pathfinder Summit dives into agentic process automation and goal-based agents with co-hosts Micah Smith, Kate Ressler and our special guest Charlie Needelman, Product Manager at Automation Anywhere. Charlie shares insights on how goal-based agents are designed, their capabilities, and the benefits they bring to automation. This episode also highlights the importance of human-in-the-loop, continuous learning, and best practices for impleme...

Automation Anywhere’s Process Reasoning Engine (PRE) is the AI-powered “brain” behind agentic orchestration — enabling automations and AI agents to work together, make context-aware decisions, adapt to change, and deliver resilient outcomes. In this episode, Micah talks with Peter White, Automation Anywhere’s Chief Product Officer, about how PRE came to be, why it’s a game-changer for enterprises, and where it’s headed next in the journey to the autonomous enterprise. Referenced Assets:...

In this episode of Agentic Edge, hosts Micah Smith and Kate Ressler pull back the curtain on one of the most misunderstood topics in enterprise AI: the difference between flashy AI pilots and true intelligent transformation. With AI hype at an all-time high and ROI in an unproven state, we explore why most organizations are stuck in “chatbot land” — and how Agentic Process Automation (APA) finally delivers on AI’s promise to do the work, not just answer questions. We'll discuss: What makes ag...