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The next normal demands resilience, flexibility, and agility.
Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse operations with technology, and why empowering the workforce with skills and capabilities is key to success.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
- 33 - There is no normal: An operations year in review
As 2023 draws to a close, it has become increasingly apparent that there is no ‘normal’ for Operations leaders. Join hosts Christian Johnson and Daphne Luchtenberg as they take a look back at the year gone by through the lens of McKinsey Talks Operations. In this episode they revisit some highlight moments of their conversations with McKinsey experts and industry guests, covering topics from generative AI to price volatility, supply chain resilience to sustainability, and the role of operations leaders to smooth the path ahead for their organizations. And then be sure to listen to Navigating the new normal: Operations insights for 2024 as you think about the year ahead.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
See www.mckinsey.com/privacy-policy for privacy information
Mon, 04 Dec 2023 - 32 - Generative AI in Operations: Capturing the value
Generative AI is continuing to dominate C-suite conversations across sectors. Organizations are starting to understand its transformative potential across the operations value chain, but just what will it take to get started?
McKinsey’s Nicolai Muller and Marie El Hoyek, a Cologne-based senior partner and London-based associate partner, talk to McKinsey Talks Operations host Christian Johnson about the game changing potential of generative AI. From automating complex processes to unprecedented opportunities across industries, discover insights on productivity boosts, system considerations, and the vital capabilities organizations need for successful integration.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
See www.mckinsey.com/privacy-policy for privacy information
Mon, 27 Nov 2023 - 31 - Navigating the new normal: Operations insights for 2024
Join us in this episode of "McKinsey Talks Operations" as host Daphne Luchtenberg sits down with senior partners at McKinsey & Company, Daniel Swan and Axel Karlsson, to explore the ever-evolving global landscape impacting companies. Discover how organizations are adapting to unprecedented challenges, from inflation to sustainability, and why operations and supply chain are taking center stage in the boardroom. Gain valuable insights on optimizing operations for success in 2024, as we discuss productivity, tech enablement, and sustainability as key drivers for the future. Don't miss this enlightening conversation on shaping a new operational reality.
Statistics correct at the time of recording in August 2023.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See ww.mckinsey.com/privacy-policy for privacy information.
See www.mckinsey.com/privacy-policy for privacy information
Fri, 13 Oct 2023 - 30 - Manufacturing Africa's future: Jobs, growth, and sustainability
The manufacturing sector and associated operations have the power to drive an economy forwards. This episode of McKinsey Talks Operations looks at the critical role of production in Africa's growth and development: with Africa's population set to double by 2050, the need for sustainable job creation is paramount.
Host Daphne Luchtenberg is joined by Dr. Amy Jadesimi, Managing Director of LADOL, and David Meredith and Kannan Lakmeeharan from McKinsey & Company, about how the Manufacturing Africa Initiative is providing a blueprint for the growth of the manufacturing sector. They discuss the transformative potential of manufacturing, the initiative's goals, and the impact it's already making.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
See www.mckinsey.com/privacy-policy for privacy information
Mon, 18 Sep 2023 - 29 - Unlocking Operational Evolution: The Zero-Basing Philosophy
Zero-basing could be said to have an image problem, with a perceived sole focus on cost-cutting. This episode of McKinsey Talks Operations dispels some of the myths about this approach and looks at how it can become a dynamic philosophy that transcends traditional cost-cutting, offering leaders newfound visibility into their operations, investments, and resources.
Join host Daphne Luchtenberg with experts Carey Mignerey, Denis Fomin, and Steve Frazier as they discuss the transformative potential of zero basing and its role in reshaping organizational growth strategies, and how start-ups and disruptor companies are leading the way by maintaining a zero-basing mentality throughout their evolution.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information.
See www.mckinsey.com/privacy-policy for privacy information
Fri, 01 Sep 2023 - 28 - Reset + Reimagine: The role of generative AI in SG&A success
In this episode of McKinsey Talks Operations, recorded at McKinsey’s recent CFO forum in partnership with Inside the Strategy Room, host Daphne Luchtenberg talks to Matt Jochim and Martin Rosendahl, partners in McKinsey's London office, along with Samdruk Thomas, an associate partner based in Zurich. Together, they delve into the challenges and opportunities faced by Sales, General & Administrative (SG&A) functions in today's fast-moving economy.
Discover how courageous leadership by CFOs can balance short-term cost pressures with long-term innovation, leveraging digital technologies such as generative AI. Together, they discuss how to explore a clear strategic roadmap for successful transformation and invaluable tips on integrating digital effectively into SG&A functions. Subscribe now to McKinsey Talks Operations and stay ahead in the world of operational excellence.See www.mckinsey.com/privacy-policy for privacy information
Mon, 31 Jul 2023 - 27 - Navigating Dynamic Labor: Building Strong Warehousing Operations
Join host Daphne Luchtenberg in a robust discussion with industry leaders Chris Smith and Richard Cawston, along with McKinsey senior expert Alan Davies, as they delve into the intricacies of the labor environment and share best practices for establishing thriving warehousing operations. Explore the challenges faced by the industry, from labor disruptions to changing demand profiles, and draw from valuable insights on how McLane & Company and GXO Logistics have adapted and excelled in a rapidly evolving landscape.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Thu, 01 Jun 2023 - 26 - Following the leaders: Moving up with ‘From Source to Sold.’
Join Radu Palamariu and Knut Alicke on McKinsey Talks Operations as they share anecdotes from the writing of their new book. In this episode, the authors of From Source to Sold: Stories of Leadership in Supply Chain, talk about the idea that sparked the book, and the advice every supply chain professional can follow to accelerate their career growth. Don’t miss this engaging discussion hosted by Daphne Luchtenberg.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Fri, 14 Apr 2023 - 25 - Operational excellence: How purpose and technology can power performance
What is operational excellence? And how can a renewed focus on this approach contribute to success in today’s business landscape? This episode of McKinsey Talks Operations explores the concept of operational excellence and its significance in organizations that use this approach of augmenting production and process systems. Our experts share insights on how companies can successfully adopt technology and nurture a sense of purpose among employees. We also delve into the benefits of operational excellence and how it looks in different settings like financial institutions and manufacturing industries.
Join the conversation with Ted Iverson, a Senior Expert from our Seattle office; Ferran Pujol, a Partner in our Santiago office; and Joris Wijpkema, a Partner in our Chicago office; along with host Christian Johnson.McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Fri, 24 Mar 2023 - 24 - Skinny design: Smaller is better
We’re exploring the concept of ‘skinny design’ and its potential benefits for consumers, retailers, and the environment. Join our McKinsey experts as they delve into the cost savings, sustainability, and commercial advantages of reducing the size of product packaging, and discuss innovative solutions such as nesting products and honeycomb packing formats to reduce stock outs and improve sustainability and customer experience. Additionally, we highlight the importance of cross-functional collaboration in product design and the need for stakeholders to align incentives for optimized product development programs. Tune in to learn how considering the whole supply chain can impact sustainability, growth, and cost.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Tue, 28 Feb 2023 - 23 - McKinsey Talks Operations: How the best of 2022 can power 2023
It’s been a year since the McKinsey Talks Operations podcast launched, and during that time there’s been plenty to talk about. Join hosts Daphne Luchtenberg and Christian Johnson as they take a look back at some of the year’s highlights. Discussions about inflation, building operational resilience, managing supply chains, decarbonizing operations, and the role of digital twins have all featured highly against a complex and volatile backdrop. Listen in to what McKinsey experts and guests have had to say about solving some of the biggest operations challenges.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Thu, 08 Dec 2022 - 22 - Myth busters: Unexpected insights on contact centers
What do customers really want from their contact centers? A number of myths about areas including speed of answer and channel preference are shaping contact center and service strategy, leading to dissatisfied consumers and employees. This episode of McKinsey Talks Operations blows apart customer service myths, and suggests how data and analytics can be used to shape future strategy.
Join the conversation with Julian Raabe, a partner in our Munich office; and Vinay Gupta, a Senior Knowledge Expert from Walton; along with host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Mon, 05 Dec 2022 - 21 - Batteries included: Building and operating sustainable gigafactories
As economies move towards more sustainable transport options, more electric vehicles are rolling off production lines than ever before. These vehicles need to be powered by lithium batteries, built in specialist facilities called gigafactories. With more than 30 planned in Europe alone, companies are working fast to develop the construction and operating playbook for these highly technical sites.
Join the conversation with Stefano Piscitelli, Vice President of Group Construction at Northvolt, Evan Horetsky, a partner in our Stockholm office, and Mark Bakker, an Expert Associate Partner in our office in Amsterdam, and hosted by Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications. They are looking at how demand for batteries has changed, the opportunities to use digital twins in the planning, construction, and operation of gigafactories, and the role of a new approach to construction to ensure that both the factories and their products are sustainable.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Thu, 03 Nov 2022 - 20 - 114 down, 10 million to go. The Global Lighthouse Network’s mission
Members of the Global Lighthouse Network have become a source of inspiration. With more than 100 sites worldwide, they are beacons of light showing the potential of digital transformation to positively impact people and the planet. This episode of McKinsey Talks Operations explores the growth of the Network from the first 16 sites to a community of the world’s leading production networks, and the examines benefits for companies that join with better workforce engagement, improved environmental sustainability outcomes, and increased productivity. The second chapter of the Fourth Industrial Revolution has begun, and the time is now to scale the adoption of tech-enabled operations.
Join the conversation with Francisco Betti, Head of Shaping the Future of Advanced Manufacturing and Value Chains at the World Economic Forum; and Enno De Boer, Senior Partner at McKinsey & Co, along with host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
Tue, 18 Oct 2022 - 19 - Inflation fighter and value creator: Procurement’s best kept secret
A cross-functional approach is the only way for businesses to gain momentum, stabilize, and continue to perform in a way that provides value to their customers.
Thu, 08 Sep 2022 - 18 - Sustainable spaces for work, rest, and play: Climate resilient capital projects
The imperative to transition to a low-carbon economy must be taken into account when planning, designing, building, and operating construction projects.
Thu, 29 Sep 2022 - 17 - Inflation fighter and value creator: Procurement’s best kept secret
A cross-functional approach is the only way for businesses to gain momentum, stabilize, and continue to perform in a way that provides value to their customers.
Thu, 08 Sep 2022 - 16 - Digital twins: Flying high and flexing fast
A digital approach to design and product development can provide new opportunities to solve complex problems. Getting the implementation right requires a thoughtful approach to translate big ideas to ‘boots on the ground.
Fri, 23 Sep 2022 - 15 - Digital twins: What could they do for your business?
It is important to think about the application of digital twins in the context of your overall digital strategy. A competitive edge in the market can be achieved by understanding where they fit in and the conditions required to capture the full value avail
Wed, 14 Sep 2022 - 13 - The hidden value of voice conversations: Part 2 – Reaping the rewards
Smart organizations know that voice interactions are rich with insights for customer and employee experience.
Mon, 22 Aug 2022 - 12 - The hidden value of voice conversations: Part 1 – Trends and technologiesMon, 22 Aug 2022
- 11 - People and places: How and where to work next
Concerns about lost productivity from remote working during the COVID-19 pandemic have proven unfounded. Company leaders are now looking for ways to maintain productivity in SG&A functions.
Thu, 04 Aug 2022 - 10 - How to manage the coming wave of investment in capital projects
About $130 trillion is expected to flow into infrastructure upgrades over the next five years. How can companies spend that most efficiently?
Wed, 27 Jul 2022 - 9 - Coca Cola: A people-led digital transformation
The Coca Cola team shares how they established a digital academy to upskill managers and frontline team leaders across their business operations.
Thu, 30 Jun 2022 - 7 - Reaching net zero - what will it take?
This quest for sustainability requires action on many fronts with changes to supply networks, manufacturing processes, and business models.
Thu, 21 Apr 2022 - 6 - A digital path to sustainability
Sustainability and productivity needn’t be at odds when enabled by 4IR solutions. And when an empowered workforce is leading the way, outsized gains can be the result.
Fri, 08 Apr 2022 - 5 - Smart operators: how leading companies use machine intelligence
Companies across industries and a wide range of sizes from small-blue chip companies to greenfield sites are trying to integrate analytics and data to improve their operations.
Wed, 09 Mar 2022 - 3 - The Fourth Industrial Revolution will be people powered
Putting technology in the hands of the workforce can move a digital transformation from aspiration to reality. Learn how with members of the Global Lighthouse Network
Wed, 05 Jan 2022 - 2 - Supply Chain resilience—is there a holy grail?
Supply-chain disruptions cost the average organization 45 percent of one year’s profits over the course of a decade. How can businesses manage risk and plan for a more resilient future?
Wed, 01 Dec 2021 - 1 - McKinsey Talks Operations - TrailerWed, 01 Dec 2021
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