97% Effective

Smart people continually miss small, strategic opportunities to connect at work. This 97% Effective Essentials episode shows how seemingly casual conversations can strengthen relationships, increase visibility, and create career momentum.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

The power of small talkTrivial conversations that are a waste of time? Why small talk matters in your careerThe science and art of small talkPractical Tip #1: One Common Data PointPractical Tip #2: One Sentence (“BEST”)Practical Tip #3: One Way to More Deeply EngageSmall talk, Big Results – But you have to do this firstWhere to go deeper on the research and see more examples

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Sasha Kelemen episode, on “Finding one common data point”: http://tinyurl.com/2n4dcjvnAlison Temperley episode on “Having the BEST conversation”: http://tinyurl.com/4ubrr4mwResearch cited: See Chapter 5 (“What the Evidence Really Says” in Get Promoted: https://tinyurl.com/453txk74Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

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Most people think promotions are awarded. In reality, they are built months before the decision is ever announced. Drawing from my award-winning book Get Promoted, this 97% Effective Essentials episode breaks down the three forces that shape advancement inside organizations.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Step #1, The Rock: Better to build your strategies on truths and evidence, not comforting fantasiesIn organizations, the hard truth about who promotes usCan’t articulate how the promotion process works in your organization? Then you need to this.What is your organization promoting (vs saying it promotes)? Find out through this short exercise.What’s holding you back? Kara Williams, Partner at Credera, shares what held her back.All progress starts by doing this.Step #2, The Map: What good is knowing north if you don’t assess the landscape?Why you should first ask “Who?”Peter Belmi, Professor at Darden: Your job is to find the right people!How a frank talk with his boss got my client out of daydream mode and into the leadership programHow are you spending your time?Step #3, The Snowball: Nothing happens unless something movesAre you waiting for the stars to totally align?Doing vs ThinkingGorick Ng, Harvard Career Advisor and Author “The Unspoken Rules”: The #1 career limiting moveThe value of being uncomfortable3 Questions, 3 Actions

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Michael’s Book, Get Promoted: https://tinyurl.com/453txk74Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Kara Williams Episode “Advancing Your Career Through ‘Salt, Acid, Fat & Heat’”: https://tinyurl.com/59tmctkuArticle “Great Leader Embraces Office Politics” (Harvard Business Review): https://hbr.org/2016/04/great-leaders-embrace-office-politicsProfessor Peter Belmi Episode “Social Class & Our Beliefs – How They Affect Our Path to Power”: https://tinyurl.com/2ys2h8r8Michael’s Power Map Tool (FREE): https://changwenderoth.com/the-power-map/Gorick Ng Episode “What You’re Not Taught in School – Unspoken Rules That Accelerate Your Career”: https://tinyurl.com/bdze24pxArticle “How to Get Your First Promotion” (Harvard Business Review): https://hbr.org/2022/10/how-to-get-your-first-promotionGet Promoted named Winner (Business-Careers) and Finalist (Business-General), 2023 International Book Awards: https://www.internationalbookawards.com/2023pressrelease.html

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Privacy & Opt-Out: https://redcircle.com/privacy

Avoiding office politics doesn't keep you out of politics. It simply gives an advantage to people who understand how the game is played. This 97% Effective Essentials episode offers three practical ways to engage with organizational politics without feeling manipulative or fake.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

The key to unlocking career success: reframing how you see and approach office politicsWhy are office politics unavoidable – and so important to navigate?A CEO’s insight: Tough lessons learned from ignoring office politics early in one’s careerOffice politics defined: “the mechanism by which conflicts get resolved”Reframe #1: “See office politics as an engineering problem”How to build abitrary social norms into your operating modelReframe #2: “Think like a game developer”What do you need to engage someone on your critical path?Managing office politics got this VP promoted, but more importantly it enabled his more important goal: elevate and better help his team flourishReframe #3: Change the wordingThe two-column exercise that will make you playful, curious – and see office politics in a more positive light

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comMichael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/97% Effective, now on Youtube: https://tinyurl.com/bdz53mc5Camiel Gielkens, CEO of Relevance, on 97% Effective: “How Power Amplifies Your Impact” https://tinyurl.com/27wfjs7zResearch study: “How important are political skills for career success? A systematic review and meta-analysis” https://doi.org/10.1080/09585192.2021.1949626Raquel Gonzalez-Dalmau, Executive Educator and Coach, on 97% Effective: “Office Politics as an Engineering Problem” https://tinyurl.com/nhcyjzm9Keshav Pitani, VP of Light & Wonder, on 97% Effective: Overcoming Your Aversion to Office Politics” https://tinyurl.com/3mjxvbwsReframe #3: Exercise available on Michael’s website https://changwenderoth.com/audiobook-resources/Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

Advertising Inquiries: https://redcircle.com/brands

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Before chasing the next big skill, certification, or career move, revisit the moments when you've already succeeded—because the clues to your future may be hiding in your past. This 97% Effective Essentials episode challenges the conventional wisdom that career advancement always requires reinvention.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

The Misconception of “What Got You Here, Won’t Get You There” and how it gets dangerously misapplied.Don’t suppress or disregard past strengths, habits, sources of success – but do the opposite.TAP YOUR PAST: the counterintuitive process that helps you creatively “mine gold” that will power you forward through new challenges.How we get “stuck” at work, when our roles or situations change.Whole person coaching recognizes that clients are naturally creative and resourceful.Client example #1: Accelerating his network in his new company -- how Dan, bank director, resurrected his bold and proactive approach.Don't immediately kill off what has served you.Client example #2: Overcoming her shyness to be seen and and heard on the leadership team -- How Jasmine, finance leader, applied strategies she used when moving to a new country.Find similar situations in your past life or work to identify what helped you through them.Client example #3: Being told “you’re too young – you need more years in your current role” -- How Rhonda, sales director at a tech giant, applied her sales skills to overcome her company’s culture to only promote those with seniority.Apply your work expertise to better manage your career.Client example #4: From avoiding to embracing office politics -- How Keshav, VP at Light & Wonder, re-examined and reframed the problem.Get a new perspective by looking how you or your team solves similar challenges on work problems.To advance, examine and draw creative insights from your past habits, past life situations, past expertise.The 3 steps and powerful questions to “Tap Your Past.”

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comMichael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/97% Effective on Youtube! https://tinyurl.com/bdz53mc5“The client is naturally creative and resourceful” – The Columbia University 3CP Coaching model: https://www.tc.columbia.edu/coachingcertification/faq/Keshav Pitani, VP of Light & Wonder, on 97% Effective: Overcoming Your Aversion to Office Politics” https://tinyurl.com/3mjxvbwsMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Most professionals focus almost exclusively on performance—and then wonder why someone else gets promoted. This 97% Effective Essentials episode introduces a simple framework that fundamentally changes how you see and approach career success.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Performance and PIEThink about yourself as a productDoes this mean I should stop doing great work?Why organizations are different than school and many sports3 “sad but true” research findings that reveal who gets credit, and who gets pickedInsight on perception from photographer Richard Waine: “You’re professional headshot is not about you.”Flip the script: how do others see you?“I” = ImageThe definition of brand and a quick exercise to uncover your brandA warning from executive coach Anne Marie Segal about typecasting – and the leap you need to makeHow are you showing up?“E” = Exposure, which can come in many waysHow award-winning speaker Alex Tremble did two things to catapult his early rise in the Federal GovernmentExposure in a remote worldDo you need to make radical shifts?If you don’t manage your Image and Exposure, what’s likely to happen

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Michael’s Book, Get Promoted: https://tinyurl.com/453txk74Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comResearch cited: See Chapter Chapter 5 (“What the Evidence Really Says” in Get Promoted: https://tinyurl.com/453txk74Richard Waine on what professional headshot is really about: https://tinyurl.com/2wcmamkwAnne Marie Segal on how to avoid being “typecast”: https://tinyurl.com/39myjfzsAlex Tremble on visibility in the corridors of power: https://tinyurl.com/4paf4evjGet Promoted named Winner (Business-Careers) and Finalist (Business-General), 2023 International Book Awards: https://www.internationalbookawards.com/2023pressrelease.html

Advertising Inquiries: https://redcircle.com/brands

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The world feels increasingly uncertain, yet much of the leadership advice we hear remains idealistic and incomplete. In this 97% Effective Essentials episode, I share three uncomfortable truths that separate effective leaders from well-intentioned ones.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Hard truth #1: It’s not all about collaboration (lessons from Tenille Cromwell, Chief Pilot & former Navy Mission Commander)Descending into Bozeman when you can’t see the runway: “It’s not all ‘kumbaya’: There’s a time and place for absolute decision making”The #1 mistake is not leaders abusing power, but their failure to use it.Ask yourself: How might I be avoiding making hard decisions?Hard truth #2: Think beyond hearts and minds (insight from Professor Don Moore, Haas School of Business School, and author of Decision Leadership)Thinking beyond inspirational speechesLeadership is about influencing the behavior of others toward a desired outcomeAsk yourself: How might I build systems to make it easy for people to choose wisely?Hard truth #3: “Keep your damn job” (Professor Jeffrey Pfeffer at Stanford, and author of 7 Rules of Power, on a leader’s first responsibility)If you lose your position or job, your ability to get stuff done will go way downAsk yourself: Am I paying sufficient attention to who and what keeps in my role?Summary and final thoughts

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comMichael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Episode #42 - Tenille Cromwell, Chief Pilot and Former US Navy Mission Commander: A Chief Pilot's Insight: 4 Leadership Lessons To Help Your Career Take Off https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/9462d482-32c2-43ac-8409-1dceffd5e645Episode #56 - Don Moore, Professor at the Haas School of Business: Expand your influence through “Decision Leadership” https://redcircle.com/shows/97-effective/ep/44d05e21-c339-4007-b823-d2b2f11f2f42Episode #65 – Jeffrey Pfeffer, Professor at Stanford: What Leaders Should Care About Most https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/42e4bfe8-9ef5-4d26-bb21-4011cdb02450Michael’s book, Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://a.co/d/8s0pFVj97% Effective, on Youtube: https://tinyurl.com/bdz53mc5Get Promoted, on Audiobook: https://tinyurl.com/mwf2s28y

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Privacy & Opt-Out: https://redcircle.com/privacy

Over the summer, I'm revisiting nine of the most important ideas from the first 140 episodes of 97% Effective—from career strategy and leadership to power, promotion, and influence.

In this first 97% EFFECTIVE ESSENTIALS episode, I call out the immense power in getting others to share their insight with you. Discover the surprisingly simple habit that has helped my clients build influence, gain visibility, and accelerate their careers.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Two reasons why you need to open doors and build relationships with people at workWhy seeking advice feels counterintuitive – but is powerful and highly beneficialFour situations where seeking advice pays huge dividendsSituation #1: When Sam sought a mentor or sponsorWhat’s wrong with “Let’s catch up for coffee” and “Can I pick your brain”Situation #2: When Dave sought clarity on the path to promotionThe important of getting your boss’s perspectiveSituation #3: When Jack sought support for his proposalThe “meeting before the meeting” to build allies and avoid surprisesSituation #4: When Alex turned an adversary into an allyWays to seek advice from someone you probably detestThree mistakes to avoid when asking advice

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comMichael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Harvard Business Review: How to get your first promotion: https://hbr.org/2022/10/how-to-get-your-first-promotionResearch: Why Seeking Advice Boosts Perceptions of Confidence https://www.hbs.edu/faculty/Pages/item.aspx?num=47824Research: Why Seeking Advice Rather Than Feedback Yields More Developmental, Critical and Actionable Input https://www.hbs.edu/faculty/Pages/item.aspx?num=56638Michael’s Award-Winning Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea397% Effective, now on Youtube! https://tinyurl.com/bdz53mc5Get Promoted, also available on Audiobook: https://tinyurl.com/mwf2s28y

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Every meeting you lead is also a reputation event—and a leadership audition: people leave judging not only the meeting, but you. This episode of 97% Effective takes aim at the mother of all time sinks at work: meetings. Host Michael Wenderoth speaks with Chris Fenning about his latest book, Effective Meetings: Great Results, Less Pain, Every Time. They cover the practical essentials — how to open a meeting, keep it on track, and manage people who derail it — but also the issues most leaders avoid: the silent reputational hit you take when you run a bad meeting, why AI can summarize meetings but cannot fix the human judgment behind them, and when the best meeting is no meeting at all. If people quietly complain about meetings in your company — or, let’s be honest, the ones you run — this episode will give you practical ways to make them sharper, shorter, and more useful.

SHOW NOTES

Michael and Chris demo

TPO in real time (Topic-Purpose-Output)The forgotten second step: checking that everyone is aligned

 

The real reason he wrote his latest book

Why meetings were the next workplace problem Chris had to tackleThe hidden “meeting tax”: how bad meetings drain time, money, attention, morale, and credibilityCalculating the tangible dollar cost of a bad meetingCalculating the intangible cost -- to your reputation – from running a bad meetingCompanies have spending controls, but no controls over calling people into meetings that don’t produce anythingThe shocking MIT stats: online shopping, mobile games, and proof that many people shouldn’t be in the meeting at all

Before the meeting: Keys to preparation

The single biggest impact you can makeWhy AI can take notes and see patterns– but cannot decide why your meeting existsWhy Chris thinks agendas are not the “quick fix” solution to improving your meetingsDon’t schedule a meeting unless you can first answer three pointsHow everything – who you invite, how you invite them and how you run the meeting -- all starts with TPO (Topic-Purpose-Output)Three questions to ask to determine if you even need a meetingPreparation is valuable – and doesn’t have to be a time suck

 

During the meeting: How to keep it from going off the rails

Top tip about running a virtual meetingWays to improve how you show up on camera onlineManaging the person who disrupts and derails your meetingWhat to do when a meeting feels good, but it is not advancingHow to cut someone off without becoming the office Darth Vader

 

Practical gems

“Finding your sweet spot” – the healthy middle ground between Micromanager and Lord of ChaosTop tip on making meetings better if you don’t lead themThe 97% Effective way to nudge a bad meeting leader: leave Chris’s book on their deskThe next exciting project for Chris

 

BIO AND LINKS

Chris Fenning helps professionals master their communication at work. Whether it is helping experts talk to non-experts, teams talk to executives, or simply being able to start a message clearly. Chris's practical methods are used in organisations like Google, JP Morgan, and NATO, and have appeared in the Harvard Business Review. He is also the author of four award-winning books on communication and training that have sold more than 100,000 copies worldwide. Find out how Chris can help you at www.chrisfenning.com

 

Connect with Chris

Website: https://chrisfenning.com/LinkedIn: https://www.linkedin.com/in/chris-fenning/His book, Effective Meetings: https://mybook.to/effective-meetingsHis Online courses: https://chris-fenning.thinkific.com/

 

Organizations, People and Resources Referenced

MIT findings--To meet or not to meet: https://tinyurl.com/p8kmev7eChris on 97% Effective discussing his blockbuster book (100,000 copies sold), The First Minute: https://tinyurl.com/2934nc7fChris on 97% Effective: How to Write Effective Emails: https://tinyurl.com/yw3uxbfhFlowtrace: https://www.flowtrace.coHow to Read the Room When You’re Not in the Room: https://changwenderoth.com/wp-content/uploads/2021/08/zoom-lives-how-to-read-the-room-when-youre-not-in-the-room-ie-insights.pdfVinh Giang, referenced by Chris for his demo on virtual camera framing: https://www.vinhgiang.com

 

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

What happens when China, AI, and Western coaching collide? Dr. Ruohao Chen, leadership researcher at Columbia University, believes we have an unprecedented opportunity before us. In this episode of 97% Effective, host Michael Wenderoth speaks with Dr. Chen what Americans and Chinese can learn from each other— and why the future of coaching and leadership may depend on blending ancient wisdom, human presence, and AI-enabled scale. Drawing on Dr. Chen’s research and work with 300 Chinese coaches, this conversation goes beyond the U.S.-China rivalry to ask a better question: what if the next leadership edge comes from learning across the divide?

SHOW NOTES

Dr. Chen’s path

How a high school teacher in China rose to start an edtech company and become professor at Columbia UniversityGloom? Two reasons why Dr. Chen is optimistic about the the US and China relationshipOn American vs Chinese thinking: “In terms of culture we’re quite different, but in terms of nature we’re actually quite close to each other”

 

Dr. Chen’s early research

What China’s education entrepreneurs do different: reserving money--and tapping into ancient philosophy and relational learning.How his research makes him a cross-cultural bridge, and offers valuable insight from China and the US in the era of AI

 

The growth of coaching in China

Inner creativity, giving space, and deep reflection to come up with the “aha moment”: How Buddhist and Confucian teaching mirror the core tenets of Co-active coachingThe “coaching club” that provides weekly seminars and workshops to 300 coaches in China“The care for human dignity” – what most surprises Chinese about Western coachesWhat China’s coaches find most valuable from their US peers: “the care for human dignity,” a systematic approach to coaching, and how to commercialize one’s practice

 

Insights from his current research

“Not skill improvement, but a change in perspective”: The surprising insight from what most helped unemployed Chinese return to the workforceWill AI replace human beings and be more effective coaches?Situations where people prefer human coaches – and where AI has the biggest advantageWhere his latest research on AI entrepreneurs is leading him

BIO AND LINKS

Dr. Ruohao Chen, is a leadership researcher and Adjunct Assistant Professor in the Adult Learning & Leadership program at Teachers College, Columbia University. He holds an Ed.D. in Adult Learning & Leadership, and his work focuses on strategic thinking, transformative learning, and leadership development that integrates Eastern and Western wisdom. Dr. Chen designs and leads leadership development programs through the Huber Institute for Organizational Learning at Columbia University, attracting talented and experienced leaders from China and across Asia. He is a certified coach through the Columbia Coaching Program and served as the Paper Track Chair for the International Columbia Coaching Conference 2025. He previously worked as a postdoctoral researcher at the Center on Chinese Education at Teachers College, consulted with Harvard Business Publishing, and founded Education for Growth, a global learning community of over 10,000 educators and practitioners. In 2023, he completed his doctorate and was selected as Teachers College’s commencement speaker, becoming the first Chinese graduate to deliver the address in the institution’s 136-year history. Outside of work, Dr. Chen is also a certified fitness trainer and an amateur cello player.

 

Connect with Dr. Ruohao Chen

Reach out directly on -mail: rc3035 [at] tc.columbia.eduLinkedIn: https://www.linkedin.com/in/chenruohao/Academic profile: https://tc.academia.edu/LancerChan

 

Organizations, People and Resources Referenced

The Columbia Adult Learning & Leadership Program: https://www.tc.columbia.edu/organization-and-leadership/adult-learning-and-leadership/IShowSpeed, American influencer: https://en.wikipedia.org/wiki/IShowSpeedResources on US vs China and cross-cultural thinking: Hofstede (https://en.wikipedia.org/wiki/Geert_Hofstede ), Gelfland (https://www.michelegelfand.com ), Meyer (https://erinmeyer.com ), Dan Wong’s book Breakneck (https://amzn.eu/d/09Wr3Adj)Chen, R. (2024). How Chinese business leaders in the tutoring industry learned to think strategically in a time of crisis. New Directions for Adult and Continuing Education, 2024, 53–65. https://tc.academia.edu/LancerChanChen, R. Pathways Toward Transformative Learning: Middle-aged Adults' Job Loss and Re-employment in Urban China. Adult Education Quarterly. https://journals.sagepub.com/home/aeqChen, R. Transformative Learning in Isolation: A Phenomenological Study of Chinese Adults Navigating Uncertainty https://tc.academia.edu/LancerChanChen, R. Could AI Coaching Platforms Really Work? A Systemic Analysis of Services, Design Patterns, and Effectiveness of AI Coaching Platforms https://tc.academia.edu/LancerChan

 

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

To rise to the leadership ranks, you need to work with critical stakeholders. And the key to doing that effectively, says leadership expert Rebecca Zucker, is to form deeper relationships.

How do most high performers get relationships wrong – and stall their rise? In this episode of 97% Effective, host Michael Wenderoth and Rebecca Zucker go deep on how to deepen relationships, so you not only get to the leadership ranks, but thrive there. They discuss tasks vs relationship balance —and the connection between trauma, trust and overturning our immunity to change. Rebecca draws from decades coaching senior leaders and her training as a trauma informed coach. If you approach building relationships as a checklist, this episode will help you see the more important layer you’ve been missing.

SHOW NOTES

Why deepening relationships is criticalHow we are hurt by a myopic focus on tasks and “getting shit done”Thinking about relationships as “the channel through which things happen”The importance of being attuned to your task vs relationship balance

 

Helping leaders deepen relationships

Managing the trap of being in the weeds and the limiting belief that “I have to do it”Doing vs being: how do you see and view relationships?The bamboo finger cuff challenge: why you need to let go and just be present and attuned

 

Trauma, distrust and overcoming deeply held beliefs and behaviors

“Moving fast is a trauma response: we move fast so we don’t feel… which results in people not feeling connected”The dynamic you create when you walk in the room with distrust“The antidote to distrust is not trust – it’s being conscious of the distrust”How our beliefs and assumptions that served us in the past -- become our downfallHow Rebecca creates space for clients to open up and exploreThe big block for Type 3 Achievers: “When we can’t feel our own feelings, we can’t feel other people’s feelings, which gets in the way of connection”

 

Realizing change

Developing the skill to “slow the f down” and expand your container“If you’re approaching building a relationship with a checklist, that’s not going to work”How to control yourself and slow down – when everything in your company is whirling fast?The importance of not taking on other people’s anxietiesCoping strategies vs healingEmotional boundaries and staying on your side of the net

 

Noticing and Feedback

The skills of “continuous double-clicking” to notice, getting real-time feedback, paying attention to self-protective reactionsInner vs outward defensivenessTips on getting real feedback from your reportsHow feedback can improve a relationship – when it is done wellHaving hard conversations but not making someone feel like a fool

 

Lightning round: Hard truths, biggest influences, and 25 years of Next Step Partners

BIO AND LINKS

Rebecca Zucker is founding parter at Next Step Partners, which serves global clients based out of San Francisco, USA. An expert in executive coaching as well as leadership and career development, Rebecca coaches C-level executives and other senior leaders across the globe. She is a regular contributor to Harvard Business Review and Forbes.com and is frequently quoted in the press on career and leadership issues. Rebecca graduated as valedictorian from the Leonard N. Stern School of business at NYU and later received her MBA from Stanford. She then worked as an investment banker for Goldman Sachs in New York and held leadership positions at Disney EMEA in Paris and at Robertson Stephens. She received her coaching training and certification from the Coaches Training Institute and from Minds at Work. Rebecca is certified as a trauma-informed coach.

Connect with Rebecca

Next Step Partners: https://nextsteppartners.com/partner/rebecca-zucker/LinkedIn: https://www.linkedin.com/in/rebecca-zucker-nsp/

Organizations, People and Resources Referenced

What is a Mensch? https://en.wikipedia.org/wiki/MenschTrauma-Informed Coaching with Thomas Hubl and Amy Fox: https://traumainformedcertificateprogram.comThe Enneagram Type 3: Achiever https://www.enneagraminstitute.com/type-3/Ron Carucci interview on “Fixing Our Trust Recession” https://podcasts.apple.com/us/podcast/97-effective/id1646325886?i=1000602244842Immunity to Change (Lisa Lahey and Bob Keegan): https://www.gse.harvard.edu/hgse100/story/changing-betterRebecca’s article in HBR: Facing the Fears Holding You Back https://rebeccazucker.com/thoughts/facing-the-fears-that-hold-you-back-at-workRebecca’s article in HBR: Eliminating Fears and Limiting Beliefs: https://hbr.org/2019/10/how-to-deal-with-constantly-feeling-overwhelmedRebecca’s article in HBR: Asking for Help at Work: https://hbr.org/2022/12/how-to-get-better-at-asking-for-help-at-work

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

This episode is dedicated to the memory of Michael Senturia.

Ever feel like your leadership team isn’t in tune, or that you hit the wrong note with people at work? Today’s guest says the world of jazz has the answers. In this episode of 97% Effective, host Michael Wenderoth explores what leaders can learn from jazz musicians with Dr. Michael Y. Brenner, CEO of Right Chord Leadership. They discuss Dr. Brenner’s new book, Strike the Right Chord, and the connection he makes between musical harmony and effective leadership. If you are tired of the same old leadership cliches, transport yourself in this episode to the world of jazz, where you’ll see your leadership challenges through a refreshingly different and powerful new lense.

SHOW NOTES

Mike’s path

The record that changed his trajectory: “They’re making that up as they go? I gotta learn how to do that!”Copy writing, working at QVC, and his hard truth about leadership

 

Lessons for leaders

How jazz musicians approach their craftKeys to collaboration: “Jazz attitude” and walking the line between structure and chaosA novel new framework: Mike’s CHORD model for leadershipWhat jazz teaches us about different profiles working in harmony – and how Mike uses DISC to help teams do that in practiceLessons from Mike’s doctoral research in Canada: what leaders learn from artists“When you hit the wrong note, it's the next note that makes it good or bad.”

 

Dealing with the messy part of leadership

Is the goal of leadership to achieve harmony?Respect, support – and the need for tough loveThe key to managing egos and managing up: “Serve the music”Why we still get crappy leaders who don’t embody the qualities Mike describesA novel way to think about authenticity: Having a “foundation of voice” but being able to adapt to the situation

 

BIO AND LINKS

As founder and CEO of Right Chord Leadership, Dr. Michael Brenner collaborates with leaders and teams to strengthen the essential skills needed for peak performance. He achieves this by drawing on more than 25 years of experience as an international leadership consultant, executive coach, keynote speaker, and educator, and more than 40 years as a professional musician. Michael holds a doctorate in Adult Learning and Leadership from Columbia University and a master’s degree in Adult and Organizational Development from Temple University. He plays in two bands based in Philadelphia, PA, USA. Strike the Right Chord is his first book.

 

Connect with Dr. Michael Y. Brenner

Linkedin: https://www.linkedin.com/in/michaelybrenner/Right Chord Leadership: https://rightchordleadership.comGet Mike’s Book, Strike the Right Chord: https://rightchordleadership.com/resources/Speaker Reel: https://rightchordleadership.com/speaking/Email: michael [at] rightchordleadership.com

Organizations, People and Resources Referenced

Episode dedicated to the memory of Michael Senturia: https://music.berkeley.edu/news/department-mourns-passing-emeritus-professor-michael-senturiaAl Jarreau: https://en.wikipedia.org/wiki/Al_JarreauThe Columbia Coaching Conference: https://www.columbiacoachingconference.orgBanff Institute: https://www.banffcentre.caWhiplash, the movie: https://www.imdb.com/title/tt2582802/Christian McBride: https://www.christianmcbride.comDr. John Schaffner interview on 97% Effective: https://redcircle.com/shows/97-effective/ep/4fae4e9f-bdbf-4cab-8aa5-298544b3651cPat Metheny: https://open.spotify.com/artist/3t58jfUhoMLYVO14XaUFLA?si=H-meVhdFQlqWxQSvjf7O1g

 

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Every misunderstanding contains a small “miss” in how we communicate—and Jon Wortmann, today’s guest, can show you how to fix that. Jon’s work helps you make the small adjustments to connect better with everyone in your life, and elevate your leadership. In this episode of 97% Effective, host Michael Wenderoth speaks with Jon Wortmann, executive coach and sports performance coach, about his latest book “The Nine Tendencies.” They walk through practical ways to understand our tendencies, adjust your communication style, and deal with the most challenging people. Jon also discusses his work as a minister and sports performance coach, which will get you thinking more deeply about your spiritual life and the habits of peak performers.

SHOW NOTES

Jon’s path from minister to peak performance coach

The mental health challenges that led him to the ministryHow “learn how to calm my brain” gave him first-hand experience in his fieldThe decision to go from minister to full-time coachOn where Americans are increasingly spiritual: “I have more conversations about spiritual life, ironically, as an executive coach than I did some weeks in a spiritual community.”The Chaplain at Carleton College that helped Jon the most: “To not know where you have options is where the problem was.”

Insights from his book, The Nine Tendencies

Hard truth about communication: People need to get really good at getting to the pointDoes your audience want the details first, or the bottom line first?How Jon’s communication got him fired by his CEO clientIs awareness of your communication tendencies enough for you to make a switch?“Personality lives on a spectrum, tendencies are binary”The Nine Tendencies: The way we think, how we add color, the way we share ideasDoes Jon overlook body language?How Jon’s book is different and the main message he wants readers to take awayWhat to do if someone else’s communication pattern drives you nuts

 

Practical Communication Tips

How to assess our tendencies, those of others—and the ultimate metric of communication successPeople value you more when you adjust to their communication styleThree ways to handle someone is difficult to communicate withHow remote work impacts our Nine Tendencies

 

Insights from his work as a chaplain and sports performance coach

Lessons from his spiritual teaching: Everybody is great, but nobody has helped most people find those things“Every brain is different”Does Jon miss his spiritual work?

 

BIO AND LINKS

Jon Wortmann is an executive coach and trainer, author, and sports performance coach. A graduate of Carleton College and Harvard University, his books, Mastering Communication at Work and Hijacked by Your Brain, were #1 best-sellers in 22 categories on Amazon. He has delivered over 3500 trainings in 13 verticals with global clients on 46 topics including communication, resilience, and trust. His professional golfers play on every professional tour, and he was voted a coach of the year in Big East conference with UCONN Golf in 2021. His new book, The Nine Tendencies, systematically defines the critical communication adjustments which transform relationships and teams.

Connect with Jon

LinkedIn: https://www.linkedin.com/in/jon-wortmann-81a9471/His new book, free download -- The Nine Tendencies: The Little Adjustments that Build Trust in Every Communication https://www.ninetendencies.comJon’s other bestselling books: https://tinyurl.com/ye23f2z3

 

Organizations, People and Resources Referenced

Adam Sandler’s movie Grownups: https://www.youtube.com/watch?v=e01NVCveGkgChaplain Jewelnel Davis: https://provost.columbia.edu/people/jewelnel-davisHow Mehrabian’s famous study on body language gets misinterpreted: https://tinyurl.com/mr2j5mzhQuick Switching: https://quickswitching.comJon’s talk: “Frenzied: How to Step Back from the Short Loop” https://www.youtube.com/watch?v=yiOQHnI_ztE

 

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Most leaders work 1-1 with executive coaches – but few use them to coach their entire leadership team. In this episode, 97% Effective host Michael Wenderoth explores the emerging field of leadership team coaching with David Matthew Prior, who has been at the forefront of organizational coaching for more than two decades. Michael and David discuss the science of effective teams—and how team coaches help leaders turn a collection of executives into a true team. David also shares his own path into the coaching world–and where traditional executive coaches must shift their approach to effectively serve leaders and their teams. If you are a leader or team member—or a coach or consultant who supports leadership teams—you’ll gain practical insights on how to assess and increase a team’s effectiveness.

SHOW NOTES

The Rise of Leadership Team CoachingDavid’s path from banker to actor to coach—and the surprising way his professional training as an actor has helped him coach teamsRecent trends driving the need for team coachingHow team coaching and group coaching differ: “All teams are groups, but not all groups are teams”The importance of designing and structuring teams: “You can’t just show up and hope that the magic is going to occur.”

 

The Science of Effective Teams

Hard truth: there’s little evidence that simply coaching team behaviors improves team performance.The 3 core elements of an effective team—and the 6 conditions that influence its effectivenessThe multiple roles a team coach must play: facilitator, educator, consultant, and coachThe 60:30:10 rule: where team coaches actually spend their time

 

Lessons from “crashing and burning” in David’s early coaching engagements

The one condition where David spends most of his team coaching effortWhat effective teams and geese have in commonThe two signals David hones in on at the outset, to best assess a team’s dynamicsHow a team coach handles internal team politicsThe importance of speaking truth to leaders, and why team coaches need to have their own external support team

 

David on Teaching Coaches and AI

“Coaches want a playbook--how to execute it—but it’s more complex than that.”Why David is seeking to bring more human capabilities into the team coaching space

BIO AND LINKS

David Matthew Prior, MCC, BCC, ACTC, brings 25 years of organizational coaching experience as a Master Certified Coach (ICF credentialed) based in the New York City Metropolitan area. His work in coaching executive and senior leadership spans internationally and across dozens of industries. Leveraging experience in coaching, finance, ethics training, and theater performance, David has had the honor to structure and teach in the organizational coaching program at Columbia University, guide and coach more than 1,000 senior leaders in more than 30 countries, train 5,000+ executive coaches and create results for more than 100 organizations. He is the founder of Getacoach.com, where he can be reached.

 

Connect with David

LinkedIn: https://www.linkedin.com/in/davidmatthewprior/His website: www.GetaCoach.com

 

Organizations, People and Resources Referenced

Columbia 3CP: https://www.tc.columbia.edu/coachingcertification/David’s teaching at University of Texas at Dallas: https://obcc.utdallas.edu/news/team-coaching-practitioner-program/Christine Thornton’s book: Group and Team Coaching (3rd ed): https://tinyurl.com/3bs873vxPeter Hawkins, the “five disciplines” model of team coaching. Editor of: Leadership Team Coaching in Practice (2nd ed): https://a.co/d/0cWsgxZlRichard Hackman, pioneer on the science of teams: https://www.oreilly.com/library/view/leading-teams/9781633691216/The Six Conditions for Team Effectiveness (Hackman’s framework): https://link.springer.com/chapter/10.1007/978-3-031-63546-5_19Mary Beth O’Neill. Her book: Executive Coaching with Backbone and Heart (2nd ed): https://a.co/d/00CAdCfeJohn Whittington, Henley Business School: https://www.henley.ac.uk/people/john-whittingtonThe Columbia Coaching Conference: https://www.columbiacoachingconference.orgDr. Michael Jabbour: https://www.columbiacoachingconference.org/speaker/dr.-michael-j.-jabbourRuth Wageman’s book: Senior Leadership Teams: What it Takes to Make Them Great https://a.co/d/0cOBISxw

 

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

In the past year, host Michael Wenderoth saw a huge jump in Stanford MBAs pursuing an alternative career path. When he sought to learn more, everyone pointed him to today’s guest, Ruby Au, a 2025 Stanford Business School graduate who chose the search fund path. In this episode of 97% Effective, Michael and Ruby discuss search funds, the hot alternative path to entrepreneurship, and why it is experiencing a surge in interest among MBAs, top talent—and investors looking for strong returns. Most people are familiar with private equity and venture capital, but far fewer understand search funds, so Michael and Ruby break down the nuts and bolts of the model, where entrepreneurs raise capital to search for, acquire, and operate an existing small business. Ruby also shares insights she gained from hundreds of coffee chats with industry insiders. If you feel constrained by working in big companies—but don’t have the stomach for a risky start-up, you’ll want to listen to this episode. Search—and Ruby’s insights—may open your eyes to the growth and impact that can come from the small, unsexy businesses that quietly power our economy.

 SHOW NOTES

What Search Funds Are – and How They Work

How Ruby discovered search, and why it felt like a best-fitWhat search fund investors are looking for in the entrepreneurs and companies they backThe “search phase” and the “acquisition/operating” phaseWhy “boring” companies that don’t make headlines can be great businessesWhy many business sellers see search as a unique succession plan

 

Why Search Funds Are Taking Off – and Where They Are Going

“An asset class that started to post 35% IRRs”The most successful search outcome of all time: from roadside rescue to that little purple logo at your Amazon checkoutAs money pours in, does mentorship and the traditional model scale?

 

Ruby’s Insights – What You Won’t Find in Reports

How Ruby was taken off guard by the close-knit search ecosystemWhy she started her blog Succession StoryRuby’s sector focus and what she wants to get out of her search process3 insider insights: How new investors are challenging the traditional search model; how to find the right business for you; and how search can reshape how you view social impact

 

BIO AND LINKS

Ruby Au is a search fund entrepreneur and Principal at Succession Story LLC. Her career began in Nairobi, Kenya, where she founded an edtech venture acquired in 2020. She later launched the African office for San Francisco-based Endless Computers and served as Head of North America for the green search engine, Ecosia. Ruby graduated summa cum laude with dual degrees in Business Administration and Environmental Studies from the University of Southern California and holds an MBA from Stanford, where she served on the leadership of Stanford's Search Fund Club. Ruby enjoys SCUBA diving, salsa dancing, boxing, and traveling, having visited over 35 countries across five continents.

 

Connect with Ruby

Her search fund: https://www.successionstory.comLinkedIn: https://www.linkedin.com/in/ruby-au/Substack: Succession Story: Becoming a Search Fund Entrepreneur: https://successionstory.substack.com

People and Things referenced

H. Irv Grousbeck: https://www.gsb.stanford.edu/faculty-research/faculty/h-irving-grousbeckAsurion – The Greatest Search Fund Deal of all time: https://www.nytimes.com/2009/03/12/business/smallbusiness/12hunt.htmlRuby’s list of search fund investors: https://successionstory.substack.com/p/the-wonderful-world-of-search-fundSo Good They Can’t Ignore You (Cal Newport): https://a.co/d/0cefCIkuStanford Business School’s Search Fund Center: https://www.gsb.stanford.edu/experience/about/centers-institutes/ces/research/search-fundsIESE’s International Search Fund Center: https://www.iese.edu/entrepreneurship/search-funds/

 

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Most women have lived as the side dish – supporting everyone else while putting themselves last. When I shared that line with my wife, she didn’t hesitate: “That’s me.” In this episode of 97% Effective, I speak with Deborah Grayson Riegel — executive coach, leadership communications expert, and co‑creator of TheMeMenu, a new personal growth platform designed for women over 50 who are ready to reclaim agency, imagination, and momentum in their lives. Deb shares how she teamed up with celebrity chef Carla Hall to build something that blends coaching, creativity, and AI — all through the metaphor of cooking and their Six Flavor framework. We discuss what’s different for women 50+, how AI can democratize coaching (and where humans still matter most), and what partners can actually do — practically — to support the women they love. I also share what surprised me most in this conversation — including what I learned after asking my own wife what actually helps (hint: “How can I help?” isn’t always it). By the end of this episode, you’ll see cooking as a powerful lens for work and life. While The ME Menu is designed for women over 50, the key message — navigating obligation and agency — applies to anyone ready to write their next chapter.

SHOW NOTES

TheMeMenu story

Why so many women spend decades as the “side dish,” what it means to reclaim main-dish energy – and why that mattersHow Deb connected with Carla Hall, celebrity chef, and why the collaboration clicked so wellWhat TheMeMenu actually is: A way of thinking and being + 6-week self-paced coaching program + An AI-powered “Sous Chef” for spot-coachingWhat makes TheMeMenu unique: Built by women over 50 for women over 50, Carla Hall’s “secret sauce”, and a mission to democratize access to coachingWhy Deb sees AI as a complement to human coaching, not a replacement

Inside the Collaboration

Deb, Carla, and Kirsten: three women, three strengthsTheir creative process: cooking vs bakingWhy “nothing works if the raw ingredients aren’t good”The importance of creating their “mise en place”Over 100 iterations – and why “there’s no such thing as done”Building a product while the technology was still emerging

 

Practical Takeaways

What partners, spouses, kids, and friends can most do to support the women in their livesTwo powerful questions to ask – and 1 micro-behavior that mattersWhy “How can I help?’ can be taxing – and why it’s often better to just make offersThinking in terms of a lifelong conversation, not a one-time check-inLightning Round laser insights: Deb on the hard truth about personal change, the key to collaboration, the power of her summer in Spain, and the focus of her new book, Aim High and Bounce Back: A Successful Woman’s Guide to Rethinking and Rising Up from Failure

 

BIO AND LINKS

Deborah Grayson Riegel, MSW, PCC is a keynote speaker, leadership communications expert, executive coach, and author. She is the co-creator of TheMeMenu.com, a self-paced coaching platform designed to help women reclaim purpose and momentum in midlife and beyond. Deb is a regular contributor for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company – and author of multiple books include Go to Help, Overcoming Overthinking, and her newest book, Aim High and Bounce Back (2026), which explores how women experience failure differently — and how to rise after setbacks. She is a certified executive coach (ICF PCC) and holds a BA from University of Michigan and MSW from Columbia University.

 

Connect with Deb

TheMeMenu: https://www.thememenu.com/aboutDeb’s website: https://deborahgraysonriegel.com/LinkedIn: https://www.linkedin.com/in/deborahgraysonriegel/Deb’s new book, with Fiona Macaulay – Aim High and Bounce Back: A Successful Woman’s Guide to Rethinking and Rising Up from Failure https://a.co/d/05NJJNcn

 

People and Things referenced

Carla Hall, celebrity chef: https://carlahall.comStanford Business School WIM groups: https://tinyurl.com/yc6zssc2Halle Barry at the DealBook Summit: https://tinyurl.com/ymmcuk54What exclaiming “poo-poo-poo” means (Jewish expression): https://tinyurl.com/yn6ny9t3Hybrid Intelligence: 2025 Columbia University Coaching Conference https://tinyurl.com/4ss3s2cr“Mise en place” (French culinary phrase for “putting in place”): https://en.wikipedia.org/wiki/Mise_en_place

 

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Most leaders were taught to leave their emotions at the door. Today’s guest says that advice isn’t just outdated — it’s costly. In this episode of 97% Effective, host Michael Wenderoth sits down with Dina Denham Smith, executive coach and bestselling author of Emotionally Charged, to unpack why emotional skill is now a core leadership capability, not a “soft” add-on. Drawing on behavioral science and her work as an executive coach and strategic advisor, Dina explains why emotions are data, how leaders unknowingly perform massive emotional labor, and what it really takes to manage triggers, prevent burnout, and unlock performance. As Dina puts it: “Emotions are money.” By the end of this conversation, you’ll see why ignoring emotions is bad for you and bad for business – and what to do instead.

SHOW NOTES

Dina’s story — and why this work matters

One surprising thing about Dina you won’t find on the internetHow Emotionally Charged would have helped Dina earlier in her own careerWhat sparked Dina’s interest in the science of emotionsHow the pandemic and technology shifts dramatically increased the emotional demands placed on leaders

Core ideas from Emotionally Charged

The key takeaway: Emotions are information“Emotions are money”: how feelings directly translate into performance, retention, and resultsThe biggest myth Dina wants to retire: that emotions get in the way of good business decisionsWhat “emotional labor” really means — and why research shows leaders perform as much of it as customer service professionals (and in more complex ways)The three layers of every emotion: physiology, cognition, and behaviorWhy suppressing emotions is like trying to hold beach balls underwater

 

Practical tools you can use immediately

Beach balls, masks, and “letting it all hang out”: finding the right balance at workWhy expanding your emotional vocabulary dramatically improves self-regulationDina’s BRAVE framework for managing triggers in real time: Breathe, Refocus, Accept, Verbalize, Engage Restoration (not “self-care”): four evidence-based ways leaders recover from emotional strain: Detachment, Relaxation, Mastery, Control

 

Power, leadership, and team culture

Why leaders consistently underestimate their emotional impactHow power amplifies everything you feel and showWhy everyone cues off their leader’s emotional signals (often unconsciously)How leaders can normalize emotional expression on their teams — without turning meetings into complaint sessionsSimple ways managers can reset emotional culture inside their own sphere of influenceDina’s reminder: emotional skills are learnable — and improvable at any stage of your career.

 

BIO AND LINKS

Dina Denham Smith is an executive coach and strategic advisor who helps senior leaders build their capacity, scale their impact, and thrive in complexity. For more than a decade, she has partnered with executives at some of the world’s most successful companies, helping them navigate the demands of operating at the highest levels. Dina holds an MS in Industrial/Organizational Psychology and an MBA from the Ross School of Business at the University of Michigan, and she is credentialed by both the ICF and EMCC as an executive and team coach. A prolific thought leader, Dina has published more than 60 articles on leadership for Harvard Business Review, Fast Company, Forbes, and other premium outlets. She is the lead author of Emotionally Charged: How to Lead in the New World of Work (Oxford University Press, 2025).

Connect with Dina

Website: https://dinadsmith.comLinkedIn: https://www.linkedin.com/in/dina-denham-smith/Her book: https://dinadsmith.com/book/

 

People and Books Referenced

Dr. Alicia Grandey — Dina’s co-author https://psych.la.psu.edu/people/aag6/Why We Sleep by Matthew Walker https://a.co/d/07CbSJAY

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

“If you want the social benefits of being authentic, how you feel inside may have very little to do with it.” At work, we like to believe we’re evaluated on substance. In reality, we’re constantly being judged on how we perform— how authentic we seem, how prepared we appear, and how natural we look like in our role. In this episode of 97% Effective, host Michael Wenderoth speaks with Alexa Samaniego, Presentation Coach and Doctoral Researcher at Stanford University, about how we judge performances and performers — and why those judgments matter far more than most people realize. Drawing from behavioral research, one-on-one presentation coaching, and her background in theater and the performing arts, Alexa challenges some of the most comforting things we believe (“just be yourself,” “don’t over-rehearse,” “there’s universal best practices for presenting”) and replaces them with a more honest view of how credibility, competence, and connection are actually earned. This is not an episode about becoming fake. But it will get you thinking differently about how you show up at work if you want to better influence outcomes. You’ll leave this episode with a much more realistic understanding of how you’re really judged — and how to work with that reality, rather than against it.

SHOW NOTES

Alexa’s path from theater and the creative arts to doctoral research and presentation coachingHow her background in performance shapes the research questions she studiesWhat organizational behavior research looks like in practice: an overview of the PhD arcWhy most people under-rehearse presentations — despite clear benefits of repetitionWhy fear of “sounding fake” leads people to underperformAlexa’s two distinct definitions of authenticity: authentic to self vs. authentic to roleWhy being perceived as authentic matters more than feeling authenticSpontaneity and consistency as two key drivers of being seen as authenticHow researchers measure authenticity and test perceptions in lab and field settingsThe uncomfortable truth: social benefits depend on how you come across, not how you feelWhy we are always playing roles at work — and why separating intentions from behaviors matters“It only feels inauthentic because it’s not habitual yet”Insights from actors on how to step into a role without losing yourselfThe “outside-in” effect: how dress, voice, and physical behavior shape perceptionTradeoffs between authenticity, polish, and competence at workAlexa’s third research stream: the double-edged sword of being (and looking) preparedWhen preparation signals competence — and when it backfires as “trying too hard”Why “everything depends”: how Alexa’s coaching changed after doing her researchHow universal presentation advice can fail across gender, culture, and contextDrawing from the outside world: how Alexa’s theater background differentiates her research lensHorror films, storytelling, and what they reveal about authenticity and self-expressionAlexa’s hard truth: research is powerful, but techniques must be practiced before being used in high-stakes settings

 

BIO AND LINKS

Alexa Samaniego is a Presentation Coach and a doctoral researcher in Organizational Behavior (Micro) at the Stanford Graduate School of Business. Her research is inspired by her background in theatre and the performing arts, and examines how speakers and audiences judge others. Her research informs her work as a presentation coach in the Stanford Oral Communication Program and with TEDxStanford. Prior to beginning her PhD, Alexa worked as a research associate at Achievers Workforce Institute and Columbia Business School. She received her BS in Business Psychology from UC San Diego and her MS in Applied Psychology from San Diego State University. Alexa also specializes in portrait photography and creating short horror films.

Connect with Alexa

LinkedIn: https://www.linkedin.com/in/alexa-samaniego/Email: alexasam [at] stanford.eduWebsite: https://www.alexasamaniego.comStanford Profile: https://profiles.stanford.edu/alexa-samaniego

People, Ideas and Films Referenced

Erving Goffman:https://en.wikipedia.org/wiki/Erving_GoffmanYasmin Williams (double-necked guitar performance): https://www.yasminwilliamsmusic.com/media-horizonCovering, the concept (Wharton): https://tinyurl.com/353c7p8u1408, horror film: https://www.imdb.com/title/tt0450385/Erica Bailey: https://haas.berkeley.edu/faculty/erica-r-bailey/Brian Lowery: https://www.gsb.stanford.edu/faculty-research/faculty/brian-loweryBenoît Monin: https://www.gsb.stanford.edu/faculty-research/faculty/benoit-moninAlexa’s short films Too Late and 5 Weeks to Transform Your Life: https://www.alexasamaniego.com/art

More from 97% Effective

Michael’s Award-winning Book: Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Who has your back at work? Do you feel like you’re constantly walking a tightrope – high up, with the spotlight on you, and no net? That’s how many people, including senior executives, describe their experience at work – and what led Devon McConnell, an executive coach and psychotherapist, to explore what drives that stress and burnout. In this episode of 97% Effective, host Michael Wenderoth speaks with Devon about her research and coaching work examining how key relationships at work – especially with our boss – shape stress, burnout, and performance. They discuss what individuals and organizations can do to better navigate conflict and pressure at work, and why stress is so often driven by relationships rather than workload. Devon explains attachment theory in clear, practical terms, shares techniques to help you manage relational conflict and regain a sense of agency, and offers a thoughtful look at how AI could improve feedback and reduce unnecessary workplace anxiety. You’ll leave this episode with a clearer understanding of what’s really driving your stress, new ways to navigate tough relationships and conflict at work —and, at a minimum, knowing that Devon and Michael will always have your back.

SHOW NOTES:

The trend Devon noticed in her executive coaching practice that led her to research stress and burnoutAttachment science: what it really says, why it matters across different spheres of life, and how it’s often oversimplifiedWhy having key figures as safe havens enables us to explore, take risks, and perform under pressureThe dependency paradox: why being able to rely on others actually increases autonomy and independenceHow attachment science helps explain why trust—especially in leaders—is so criticalWhy your personality is not fixed: how we develop attachment strategies early in life, and how new experiences can reshape themThe connection to Amy Edmondson’s work on psychological safety—and why different language (e.g., trust vs. pyschological safety) often lands better with senior executivesA leadership metaphor that resonates: the importance of being a steady pilot in turbulent conditionsHow emotional labor—not workload—is a major driver of burnout“The higher you rise, the more how you manage yourself and your relationships defines your success—and how you feel about your success”Practical tools from Devon, including:o A powerful daily question: “What conversation are you not having—and with whom?”o How to diagnose whether your boss is a primary source of your stress—and why that awareness matterso How to use the Karpman Drama Triangle to understand conflict dynamics and make small shifts to regain agencyNavigating dependency, influence, and workplace politics more effectivelyA bright spot: how AI — used thoughtfully — could improve feedback and reduce workplace stressorsWhy conflict-avoidant bosses can cause more harm than openly difficult and abusive onesDevon’s latest work developing and testing an AI-enabled 360 feedback toolHow her training in psychology and therapy has shaped her work as an executive coach

 

BIO AND LINKS:

Devon Forster McConnell is an executive coach and psychotherapist who works with CEOs and senior leaders on presence, influence, conflict management, and sustaining performance under pressure. She also researches, writes, and hosts the My Robot Boss podcast on the future of leadership in an AI-driven world and interventions for burnout and anxiety. Prior to coaching, Devon spent 20 years in Fortune 50 leadership roles at BlackRock and Wells Fargo Advisors. Devon is based in San Francisco, where she works with leaders and organizations globally.

 

Connect with Devon:

Devon on LinkedIn: https://www.linkedin.com/in/devonmcconnell/Website: https://devonmcconnell.comPodcast: My Robot Boss: https://podcasts.apple.com/us/podcast/my-robot-boss/id1831832043

Research & Frameworks Referenced:

Devon’s research presentation at the Columbia Coaching Conference (Judith E. Glaser Award finalist): https://www.youtube.com/watch?v=zOnDg1ZQ2_sAttachment theory: https://en.wikipedia.org/wiki/Attachment_theoryThe dependency paradox (randomized controlled trial): https://pubmed.ncbi.nlm.nih.gov/17279849/Psychological safety (Amy Edmondson): https://amycedmondson.com/psychological-safety/The Karpman drama triangle: https://en.wikipedia.org/wiki/Karpman_drama_triangleDr. Becky Kennedy (Good Inside): https://www.goodinside.com/about/

 

More from 97% Effective:

Michael’s book, Get Promoted: What You’re Really Missing at Work That’s Holding You Back:https://tinyurl.com/453txk74Watch this episode on the 97% Effective YouTube channel:https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

What holds you back, but more importantly what springs you forward? In this episode of 97% Effective, host Michael Wenderoth speaks with Khanh-Linh Le, entrepreneur and host of the Forest Builders podcast. Khanh-Linh shares how she left prestigious corporate jobs in France and Vietnam to dive into the world of chocolate entrepreneurship – then later made the equally tough decision to leave that venture behind. Khanh-Linh speaks to the importance of asking what you actually want, why showing up and “daring to do” is your critical first step – and how convincing yourself, and repetition, is a key unlock to projecting confidence as an entrepreneur. You’ll leave this episode with a much deeper appreciation for the power that lies within you.

SHOW NOTES:

When Khanh-Linh’s passion awoke: “The power of the smell of chocolate to get you to feel and see things in a different way”Why do you want power?The dark side of chocolate“With time I’ll get closer”: The career shift from management consulting in France to chocolate in AsiaSerendipity and Synchronicity: The 4 AM bus ride and chance encounter with GrichaUsing coaching as an opportunity to step back and ask what you actually wantHow Khanh-Linh “dared” and took the next step“A lot of time you just need to show up”How Khanh-Linh sees power and influence as critical to entrepreneurshipCommunication insights for Entrepreneurs: Convincing yourself, repetition, projecting confidencePatience and calmness: Reflections on projecting confidence as a Vietnamese French female entrepreneurThe power of a support group: Khanh-Linh and the female entrepreurs of Saigon“Would a man censor himself?” – Khanh-Linh on how women often need to get out of their own wayMaking the choice to let goKhanh-Linh reflects on the power of podcasting to open doors, help you find inspiration – and show the world what you are intoGet started and dare to show up!

 

BIO AND LINKS:

Khanh-Linh Le is an entrepreneur and host of the Forest Builders Podcast. She is based in France where she supports food companies and their transition to regenerative supply chains. She previously co-founded the Cocoa Project in Vietnam and worked for McKinsey and Anheuser-Busch InBev. Khanh-Linh is from France and holds master's degrees in international management and business at HEC Paris and CEMS.

Khanh-Linh on LinkedIn: https://www.linkedin.com/in/khanhlinh-chocolate/The Forst Builders Podcast: https://open.spotify.com/show/49xSK5SlZ2xvTwLIAgSDNz?si=a4bec083e9a54305The Cocoa Project: https://www.linkedin.com/company/the-cocoa-project/The Female Entrepreneurs of Saigon: https://www.facebook.com/fesaigon/“Chocolateman: Harnessing Power to Create Sustainable Business Practices” (EP#22 with Gricha Safarian on 97% Effective): https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/4caaa1d9-0fa2-42a4-89e1-3ef10739c889Michael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74Watch this episode on video, the 97% Effective Youtube channel: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

What does neuroscience tells us about the brain-body connection? How we can utilize that knowledge to thrive amid times of uncertainty, change and fear? In this episode of 97% Effective, Michael speaks with Julia Bunyatov, executive leadership coach and founder or Sirmio. Julie discusses her work with Wall Street executives and how she applies neuroscience insights to her coaching practice. She shares how mindfulness, curiosity and optimism are the keys to leading amid uncertainty – and to approaching the important question of how we are changing as leaders with the emergence of AI. Discussed: her latest articles, how to best eliminate the brain’s prediction errors, optimism vs toxic positivity, and what it means to thrive and “create magic.”

SHOW NOTES:

How Julia’s years on Wall Street informs her work as an executive leadership coachThe personal family experiences that led Julia to neuroscience, the science of thriving – and into coachingThe rock formation behind her company’s name, Sirmio LeadershipHow do we lead through complexity – and create outcomes that could not have been predicted beforeAddressing the soft “new age” perception of “Mindfulness, Optimism and Curiosity”Mindfulness defined: Our ability to manage our attention and focus in a desired way – and observe in a non-judgmental wayPractical ways (beyond meditation) to become more mindful so you can deepen your self-awarenessIs stress good – and if so, how much do you want?Curiosity: How it helps us engage our capacity to be creative and innovativeHow mindfulness helps us when we get triggered at workHow empathy creates more energy in the brain body system that helps usWe think our brain is reactive, but it is actually predictingThe best way to eliminate prediction error and anxiety is through experience: the example of thriving in a snowstormOne of the most important things that Coaches doOptimism vs “toxic positivity”Applying the process of mindfulness, curiosity and optimism to the emergence of AI: how do we collaborate and create something that did not exist before?AI is absolutely about creating efficiencies in the workplace, but the more important question is how are we changing as leaders?Why we need friction – and not everything should be smooth sailingHow Julia uses AI in her coaching practice and workJulia’s take on emotions: don’t suppress them, use them as a source of energy and conduit to our results

BIO AND LINKS:

 

Julia Bunyatov is the founder of Sirmio Leadership, which focuses on Executive Coaching & Advisory. She is a certified Executive Coach and former C-suite leader with 30 years of experience in executive leadership, board governance, and coaching. She held senior roles including COO of Global Equities Trading, COO of Global Equity Derivatives, and Americas Risk Officer at Bankers Trust, Lehman Brothers, and Barclays. Today she supports senior leaders in aligning insight with real-world leadership to drive meaningful change. In addition to other board commitments, Julia serves as Treasurer of the Columbia Coaching Conference and is a board member of the Columbia Coaching Learning Association.

 

Julia on LinkedIn: https://www.linkedin.com/in/julia-bunyatov-0b23001/Sirmio Leadership: https://www.sirmioleadership.comThe meaning of “Sirmio”: https://en.wikipedia.org/wiki/SirmioJulia’s article in Choice: “Thriving in Uncertainty ~ Neuroscience and applications for coaches and leader” https://choice-online.com/thriving/Julia’s article: “We Built the Machine. Now We Must Build the Mindset: How Emotion, Neuroscience, and AI Are Rewiring Leadership” https://tinyurl.com/4e7bpcm9Michael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74Watch this episode on video, the 97% Effective Youtube channel: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

When it comes to taking the next big step in your career, some urge you to follow your passions – while others back a more bare-knuckled approach. But there’s a third way, says Mary Olson-Menzel, author of the bestseller “What Lights You Up.” In this episode of 97% Effective, host Michael Wenderoth and Mary talk about the key factors that lead to a fulfilling and successful career, and Mary’s 10-step pivot process that has helped thousands of her clients at MVP Executive Development. They debate passion, authenticity, networking – and discuss how to create opportunity during turbulent times. If you’re struggling with taking the next big step in your career, this episode is for you.

SHOW NOTES:

Michael was deeply skeptical about Mary and her message, so why he invited her on the showMary’s 10-step pivot program and what led her to write her book“The light is not woo-woo… it is all about what’s driving you”Mary address the critique that “following your passion is terrible advice” (Newport, Galloway, Wenderoth)The ven diagram of Ikigai that puts passion in its proper placeCore elemants that drove Mary’s career successThe role of curiosity when it comes to pivoting with purposeHow to make opportunities “fall into your lap”How to take advantage – and thrive – in chaotic timesIdentifying gaps: a practical and underused way to be helpful to others - and yourselfHow to overcome fear and stay in the driver’s seat of your careerCan sharing your passion at work lead to you being exploited (offered lower pay)?How a “personal board of directors” can help you stay on track – and not get taken advantage ofNo one has a crystal ball, which is why you need to shake the bushes: Great questions to ask, before you join a companyDealing with setbacks: Having champions, mentors – and always a Plan BMary’s take on authenticity: What it is, what it is notMary’s take on why we still get so many terrible leadersQuiet confidence: How to make sure you and your accomplishments are heard and visible, without seeming like a bombastic, self-promoting jerk?Mary and Michael discuss “threading the line”: how to embrace things that are effective, but may initially feel uncomfortableTop tips on building connection in a remote, distributed worldMary’s “Networking Power Hour”For younger professionals: Tips for networking with people 2-3 levels above youNetworking tips beyond the time consuming 1-1Success is personal and changes: How do you define it, and what lights you up?

 

BIO AND LINKS:

 

Mary Olsen-Menzel is the Founder and CEO of MVP Executive Development, and the author of the USA Today National Bestseller “What Lights You Up? Illuminate Your Path and Take the Next Big Step in Your Career.” She is a renowned expert in career and workplace success, with more than 30 years of leadership experience with global organizations across media, tech, healthcare, and sports. Mary earned her MBA from Northwestern University’s Kellogg School of Business and a Bachelor’s degree in Communications and Public Relations from Illinois State University. Mary lives in West Chester, New York, with her husband and family. She is part of Marshall Goldsmith 100 Coaches, and a regular Guest Lecturer on career development, internships, and workplace success at the NYU School of Professional Studies.

Mary on LinkedIn: https://www.linkedin.com/in/mary-olson-menzel-mvpexec/“What Lights You Up?” Mary’s bestselling book, and free workbook: www.maryolsonmenzel.comMVP Executive Development: www.mvpexec.comCal Newport’s book, So Good They Can’t Ignore You: https://calnewport.com/writing/Ikigai: https://en.wikipedia.org/wiki/IkigaiResearch at Duke: How attribution of passion may legitimize the poor treatment of workers: http://dx.doi.org/10.1037/pspi0000190Michael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74Watch this episode on video, the 97% Effective Youtube channel: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Ever feel you are getting penalized at work – not getting promoted, not being listened to, not being seen as a leader – because of your accent? “Accent bias” is very real, says Peter Novak, but his prescriptions on how to overcome that bias – and elevate yourself – may surprise you. In this episode of 97% Effective, host Michael Wenderoth sits down with Peter Novak, PhD and founder of the Strictly Speaking Group. They discuss how we should think about accents – and the keys to succeeding in high stakes communications, particularly if you are a non-native English speaker. Peter challenges the usefulness of “accent reduction” training and the common advice to “not read from a script,” sharing research and cutting-edge strategies (including ones that involve AI) that have helped his clients become rising stars who embrace the power of their multilingual identities. You’ll leave this episode with the hard truths on accents and amazingly practical tips that will immediately help you ascend.

SHOW NOTES:

Peter’s interest in communication, accents and theater that drove his career and lifeInsights from Peter’s two year project translating Shakespeare’s 12th night into American Sign Language (ASL)Blunt question #1: Is “accent bias” real? Peter shares the research.What the heck does confidence in English sound like?The core of Peter’s work: How do you speak in a way that meets the expectations of what native speakers are listening for?Blunt question #2: Should I get accent reduction training? Peter’s surprising response.Brain science on what native English speakers are listening for: English as a “stress-timed language” where stressing certain words generates meaningBeyond your words and accent: understanding “prosody” or the musicality of a language to convey meaning, intention – and make your communication landPractical Tip: One of the best things you can do is to get a good microphone!“It’s not an accent, it’s an identity”The Canadian study that showed that language training that focused on “macro-linguistic factors” (variation, tone, pace) mattered more than training that focused on accentPractical Tip for fast speakers: Don’t slow down – Instead pause within the sentence around “thought clusters”How to sound confident, curious, or spontaneous: When and how to use downward, upward and sustained intonation in your communication.How to read from a text – but still sound like you are speaking off the cuffPractical Tip: Practice your speech out loud – but record it with a voice to text app – and then ask AI to generate a voice print and recommendations.Practical Tip: Scoring and the “2 1/2 inch trick” when delivering a powerful speech through virtual meetings and online video communication.Repeating words, using sustained inflection – and not being confined by the text: Peter demonstrates how to sound spontaneous when reading from a scriptPractical tip, inspired by Ginger Rogers: How to send subtle reminders at work that you are powerful and do a lot of heavy lifting.Practical tip, inspired by Laura Huang: Turn a stereotypically perceived weakness into a strengthPractical tip: Use idioms from your native language (where Peter reveals his Argentinian-accented Spanish!)Understanding how people want their communications: Ask them, ask others, use new AI toolsPractical tip for non-native speakers: Provide sign posts and structure to ensure your message landsLightning round with Peter: Who has most shaped his thinking, How communication will evolve with AI

 

BIO AND LINKS:

Peter Novak is the founder of Strictly Speaking Group, where he has built his reputation as a globally recognized communications coach. Since 2016, his team has coached thousands—from rising stars to Fortune 50 executives—helping global companies succeed in high-stakes communications. A top-rated LinkedIn Learning instructor, Peter’s course on clear speech for global professionals has attracted more than 250,000 learners and has been translated into six languages. He is recognized for his work with multilingual leaders and non-native English speakers, blending linguistics, cultural intelligence (CQ), and inclusive communication. Peter holds a doctorate in Dramaturgy from Yale, and is Professor Emeritus at the University of San Francisco, where he co-founded the Performing Arts & Social Justice program.

 Peter on LinkedIn: https://www.linkedin.com/in/peter-novak-ssg/Strictly Speaking Group: https://www.strictlyspeakinggroup.comPeter’s LinkedIn Learning Course: https://tinyurl.com/4w98sfe6Signing Shakespeare: Peter’s translation of Twelfth Night into American Sign Language (ASL) https://tinyurl.com/5acxjmcuResearch (Lit Review) on the advantages of multilingualism: https://www.researchgate.net/publication/383948429_Literature_Review_The_Advantages_of_Multilingualism“Learners can become more intelligible or comprehensible through instruction with ‘no noticeable change in accent’ ” –controlled investigation on the effects of ESL teaching. “Evidence for a Broad Framework for Pronunciation Instruction” (Derwing, Munro & Wibe): https://onlinelibrary.wiley.com/doi/abs/10.1111/0023-8333.00047Laura Huang’s book – EDGE: Turning Adversity into Advantage https://a.co/d/1C1GXk697% Effective EP115: The Power of Being in Outsider (Prof Sven Horak): https://tinyurl.com/2y48e9jtArdjan Verdooren’s book on intercultural communication: Cultures Don’t Meet, People Do https://a.co/d/82S7j04Michael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74Watch this episode on video, the 97% Effective Youtube channel: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

There’s a huge chance you’re being passed over for top jobs – and you’re not even aware of it. How has AI changed recruiting and job search, and what does that mean for you? In this episode of 97% Effective, host Michael Wenderoth speaks with Nick Day, founder and CEO of JGA Recruitment Group, a leading global recruiter and payroll advisory based in the UK. Nick provides sharp, practical advice on how to be visible, stand out, and land your dream job in an increasingly competitive talent market, where recruiters and other job seekers are increasingly using AI. He talks about the two versions of your CV that you most need, suggests you answer problems that aren’t being advertised, and explains why visibility is the currency of credibility in today’s job market. You’ll leave this episode with a strong understanding of AI’s impact on job seekers – and a much deeper appreciation for the human touch that will get you the best results.

SHOW NOTES:

What Nick’s social post about Costa Rica this summer reveals about him – and JGA“Done Lists” and how Nick sets his intentions each dayHow fear disguises itself as wisdom: Nick’s hard truth about AI and the current job marketWhat’s the right depth and place to “jump in” learning about AIWhy great job candidates are being left in the coldTip#1: Optimize yourself for the algorithms – and produce two versions of your resume.What?! How excellent candidates with high level strategic resumes are getting rejectedTip#2: Make sure to add that personal element to your CV, because everyone’s submitting the “perfect” resumeTip#3: The 3 necessary approaches to getting your dream jobHow “easy apply” is overwhelming recruiters and ensures top candidates never get the lookTip#4: Go back to basics and cater your CV to a position – and tell a story that shows your value“Answer a problem that isn’t being advertised”Your CV/resume is the most important document you will ever writeWhy most CV/resume services are a big waste of moneyTip#5: Have an achievement section at the top of your CV – don’t wait for the recruiter to find them on page 2Michael’s highlight: How Nick’s job search tips are also best practice that help you get promoted“The important bits” that Nick says we should save for the interview (and not put on the resume)The importance of generating connectionTip#6: Treat your job as a campaign, not as a checkboxWhere Nick sees AI systems doing more harm than goodTip#7: Change your resume for the position, but also change your persona for the person that’s interviewing youHow to be creative – but not lie – in your resume, to helps you work with the algorithm, even if don’t have the exact experienceGetting over imposter syndrome to become your biggest advocateTip#8: The most underrated skill in business is storytelling“Visibility is the currency of credibility”Reaching Nick: No AI, no PA’s. Nick responds personally!

BIO AND LINKS:

Nick Day is a globally recognised HR and payroll authority with over 20 years of experience leading the sector through innovation, insight and influence. As CEO and founder of JGA Recruitment Group, Nick has built one of the most respected payroll and HR talent consultancies in the UK and abroad. Nick’s voice reaches tens of thousands of professionals through his acclaimed platforms: The Payroll Podcast, the H&R L&D Podcast, and the Mindful Paths Podcast.

Nick on LinkedIn: https://www.linkedin.com/in/nickday/?originalSubdomain=ukJGA Recruitment Group: https://jgarecruitment.comNick’s post on his daughter, in Costa Rica: https://tinyurl.com/2s3f3n7jWalk the Camino Santiago: https://en.wikipedia.org/wiki/Camino_de_Santiago“Life Moves Pretty Fast..” (The epic line, from Ferris Bueller): https://tinyurl.com/bdns8pa7Nick’s Mindful Paths Podcast: https://podcasts.apple.com/us/podcast/mindful-paths-podcast/id1682002299Done Lists: https://tinyurl.com/2s3hrdfdAs an Algorithm Blocking Your Job Search? (WSJ Podcast): https://tinyurl.com/ujy6yttnBohemiam Rhapsody Flashmob in France: https://www.youtube.com/watch?v=rfUEstWJUkAMichael on Nick’s HR L&D Podcast, “Mastering Office Politics: Power, Promotion & Playing to Win: https://www.youtube.com/watch?v=ARVsf7dFOyYMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74Watch this episode on video, the 97% Effective Youtube channel: https://www.youtube.com/@97PercentEffective

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

When does your influence cross the ethical line at work? What sends people to the “dark side” that causes personal pain and derails careers – and how to make sure that never happens to you? Richard Bistrong can tell you from personal experience: He went to prison for bribery. And if you think that can’t happen to you (most people don’t), or you’ve felt the pressure to cut corners to advance at work (most people do) -- then you really need this episode. Richard Bistrong, CEO of Front-Line Anti-Bribery, wants to make sure you navigate tough ethical decisions that can arise in the ambitious pursuit of your career, getting things done, or influencing others. He and host Michael Wenderoth discuss what blinded Richard and practical steps that you – and your organization – should put in place to stay out of trouble, and smartly accelerate your career.

 

SHOW NOTES:

Risk will sneak up on you when you think: “That would never happen to me”Why Richard was sent to prison – and what that was likeHow Richard accidentally started Front-Line Anti-Bribery LLC, to address an underserved “middle”Cheating is always a choiceThe call Richard never madeThe case of the Dutch police official: How conspiracies and bribery usually occurSunshine, chocolate and tolls vs. “commiting transnational crime”: How euphemisms and “non-terms” don’t sound so bad lead to moral fadingWhen an internal compliance officer needs to walk around with body guards – in their OWN companyAre people inherently good – or evil?If Richard could go back and make the call, how would he have done it?Not a “one and done”: Proactive outreach and what the company could have done“The voice of business”: How company’s can get over the first awkward call, by using open ended questions – and making sure those calls don’t just come from the Compliance officerTraining vs Preparation, Wall posters vs Operationalizing through Structures and Governance: What most companies missHow to identify your blind spotsAssembling “truth tellers” to manage conformity and your own confirmation bias“Ethical mistakes age like milk, not like wine”How to know when you are crossing the lineNavigating the “deep grey” when it comes to influenceRichard’s safety check: Are you becoming somebody else’s ambassador?Tips on how to assess a company’s ethics – “You can always walk out, but you don’t always have to walk in”“The lack of competing narratives” and other red flags that Richard looks forChanges in how the FCPA is being enforcedThe question Michael use to pose to his sales teamHow Richard finds foreign (non-US) countries approach business ethics differently from their US counterpartsFocus on the frozen middle in organizations

 

BIO AND LINKS:

Richard Bistrong is the CEO of Front-Line Anti-Bribery, a consultancy focusing on real-world anti-bribery, ethics, and compliance challenges. His expertise is in Ethics, Compliance and Ethical Decision Making Under Pressure. He hopes to share the benefits of ethical business practices by the identification of blind spots in decision making. His work has appeared in Fast Company and The Harvard Business Review. He has also been quoted in The New York Times, The Wall Street Journal, and The Financial Times. You can connect with Richard on LinkedIn and follow him on Instagram.

 

Richard on LinkedIn:https://www.linkedin.com/in/richardbistrong/Richard’s website:www.richardbistrong.comRichard is on Instagram at @richardbistrong (and on YouTube, X under his name; and on Facebook under Front-Line Anti-Bribery.His TED Talk:https://www.youtube.com/watch?v=PDnGVxAc7ikDorie Clark’s book Reinventing You:https://dorieclark.com/reinventingyou/Ron Carucci “How to Fix Our Trust Recesssion” (EP25 on 97% Effective):https://tinyurl.com/39cdawcpSpeak Out, Listen Up (Book by Megan Reitz and John Higgings):https://a.co/d/56zuYWxThe concept of “dangerous silence” in Amy Edmonson’s book, The Fearless Organization:https://a.co/d/08U3fDM“Why High-Performers are More Subject to Ethical Risks” (Forbes):https://tinyurl.com/5yp558vw“How to Approach Business Ethics When Global Consensus Breaks Down” (HBR article by Richard and Anna Romberg):https://hbr.org/2025/03/how-to-approach-business-ethics-as-global-consensus-breaks-downMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Backhttps://tinyurl.com/453txk74Watch this episode on video, 97% Effective Youtube channel:https://www.youtube.com/@97PercentEffective

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

** Watch to see Susan read Michael’s face, HERE: https://www.youtube.com/@97PercentEffective **

You’ll love or hate today’s guest, Susan Ibitz, who boldly says: “I’m the only person in the world who does what I do.” Dubbed “freaky” and “the top expert in her field” by the Chicago Tribune and Pyschology Today, Susan draws on physiognomy, micro-expressions, and body language – practices often accused of shaky pseudoscience -- to profile and read people. A former political influence consultant, profiler, and civilian hostage negotiator, she’s helped top law firms select high-stakes juries, coached Shark Tank’s fastest deal-closer, and advised everyone from television producers to sales reps on how to “hack” human behaviour to get results. But here’s the question: Can she really profile anyone in just 90 seconds? Is her ability a legitimate superpower … or something else? You decide. In this episode of 97% Effective, watch as she turns her methods on host Michael Wenderoth, and then listen as they discuss her background and training, the art and science of her craft, and the myths that swirl around in her field.

 

SHOW NOTES:

Susan profiles Michael – in 90 secondsThe breakdown: What Michael’s flat forehead, neanderthal bump eyebrows, resting face, upper eyelids, the four quadrants of his mouth, bigger ears and earlobes, hair… all say about his personalityAre facial features universal across gender, race, culture, age?A short history: how face reading got incorrectly associated with phrenology (reading the shape of the head), Mengele and the NazisStudying under Paul Ekman and the problem with microexpressionsHow face reading catapulted Susan’s careerMichael challenges Susan: What was her confidence level that she read him correctly?Top reasons why a face profiler can be wrong: Normalization, fighting the process, being too tired, and confirmation biasWhy listening to someone’s voice and tone is critical – lessons from hostage negotiationsHow Susan’s Dyslexia and Aspergers enhances her skills to read context and peopleDiagnosing vs Profiling and reading people’s tendenciesThinking in terms of percentages and propensities“Assessments are not tests”Susan is not for everyone: Are you open to change?The bad apple effectThe top things organizations don’t pay attention to: The importance of stepping away (because you can be the problem), and that people are not always in the positions they need to be (so reallocate them)A critique of “thin slicing”41 Shots and the importance of never assuming you are right 100% of the timeSusan busts 3 myths: 1) That using the number 3 means you are lying, 2) That 93% of your communication is body language, and 3) That “mirroring” will make people instantly love youThe way you say things is 30% more persuasive than anything you can do with your bodyHow to protect yourself from being persuaded – or connedCon artists play with your ego; narcissists and pyschopaths go after people who are highly intelligentWhen ego gets in the way and we become victims because we are too cockyWhen it smells, looks and tastes like poo poo, it’s _______.The guts are your first brain: you can smell fear“Always doubt”Susan on AI vs humans: her record vs Big Blue, and how AI can make you dumberHow one of Susan’s students outperformed AI to solve a murder mysteryToo many tik tok’ers, not enough plumbersLightning round: Susan’s biggest influences; Favorite Sci-fi movie; Her drink of choice

 

BIO AND LINKS:

Susan Ibitz is a former political influence consultant, profiler, and civilian hostage negotiator, with expertise, study and degrees in Human Behavior, Behavioral Economics, Neuroscience – with a deep nerd-like love for data. From physiognomy to micro-expression and body language, she incorporates numerous forms of studying human behavior to “hack” each person’s personality traits. She uses that skill and experience to “works on the humans that grow your business,” offering her expertise to television producers to sales trainers to the FBI, to now the general public. Past engagements have included work with the U.S. Navy, Harvard University, and the Secret Service.

Watch Susan read Michael’s face -- on the 97% Effective video channel, here: https://www.youtube.com/@97PercentEffectiveSusan Ibitz Behavior Consulting: SusanIbitz.comSusan on LinkedIn: https://www.linkedin.com/in/susan-ibitz/ENOUGH PLEASE! Susan’s article: ‘93% of communication is driven by body language’ is NOT what Mehrabian said: https://tinyurl.com/356sjkwwPaul Ekman and the study of emotions and their relation to facial expressions: https://en.wikipedia.org/wiki/Paul_EkmanReprint of profile of Susan in the Chicago Tribune: https://tinyurl.com/4aj65fbt“How to make questions to get the answers you need”: https://tinyurl.com/ywxwctfkThin-slicing, featured in Blink (Malcolm Gladwell): https://tinyurl.com/2ws268aa41 shots: https://en.wikipedia.org/wiki/American_Skin_(41_Shots)Book by Gavin De Becker - The Gift of Fear: https://a.co/d/b6jvWVmMichael’s Award-Winning book, Get Promoted: What You’re Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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** Watch our engaging discussion on video, HERE: https://www.youtube.com/@97PercentEffective **

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Feeling stuck with a challenge at work, or in advancing your career? In this episode of 97% Effective, we discuss proven, effective ways to creatively solve problems, innovate – and advance. Host Michael Wenderoth interviews Rich Braden and Dr. Tessa Forshaw, authors of Innovation-ish: How Anyone Can Create Breakthrough Solutions to Real Problems in the Real World. They discuss why your mindset is more important than process, why to aim for “roof-shots” instead of moonshots, and how their book helps ordinary people overcome “innovation hesitation.” By the end of this episode, you’ll not only want to read their book – you’ll leave with a better understanding of the science of how we learn, powerful mental reframes, and practical tips to get unstuck. Rich, a design strategist and the CEO of People Rocket, and Tessa, a cognitive scientist and co-founder of the Next Level Lab at Harvard, have served as design educators for years at Stanford and Harvard, and have helped leading companies and non-profits creatively solve their most vexing challenges to unlock growth.

SHOW NOTES:

Why Rich and Tessa wrote their book – and chose the word “Innovation-ish”The problem with a “process focus” to innovation“If you’ve ever been to Costco..” (Tessa explains Mindset)How mindsets translate into “Moves”Forward movement in action: The science of why your moves need to be bite-sizedKids vs adults: How adults can tap into their vast experiences to become more creativeMichael’s observations comparing coaching to Rich and Tessa’s work“Explore before Explain” - Why and how Tessa and Rich flipped how they teachTessa on “Learning needs to be effortful”Rich explains “Innovation is not hard. But it is hard work”You’ve got moves inside that are Innovation-ish: How one student used “family system mapping” from her therapist training in powerful new waysYou’ve got insights that will help you navigate power & politics: How Michael’s clients apply their own skillsRoofshots over MoonshotsFramestorming: Are we even looking at the right problem?“Solutions are baked into the frame of the problem” – Tina SeeligTessa’s hard truth: “You can’t stop your biases, but you can set up structures and processes to counteract them”Tessa explains in plain (Aussie) English the $5 word “metacognition”: Thinking about Thinking vs RecountingWhy wore Michael wore airplane cufflinks for this interviewLightning round: Can AI replace human creativity; Biggest influence; Their “go to” technique to get themselves unstuck; Tips on how to make sure your teenage kids stay creative

 

BIO AND LINKS:

Dr Tessa Forshaw and Rich Braden are the authors of Innovation-ish: How Anyone Can Create Breakthrough Solutions to Real Problems in the Real World. Rich is a design strategist and CEO of People Rocket, based in Silicon Valley. Tessa Forshaw, PhD, is a cognitive scientist and co-founder of the Next Level Lab at Harvard University. Both have served as design educators for years at Stanford and Harvard, worked for leading innovation consultances including IDEO and Accenture, and in their private consulting have helped leading companies and non-profits including Coke, Airbnb and the Native American Community Clinic in Minnesota, USA. Their mission is to help everday people untap their creative potential – and become more confident, and innovation-ish.

Watch our engaging interview on video: https://www.youtube.com/@97PercentEffectiveInnovation-ish the Book: https://www.innovationish.comRich Braden on Linkedin: https://www.linkedin.com/in/richardcoxbraden/Tessa Forshaw on LinkedIn: https://www.linkedin.com/in/tessaforshaw/People Rocket: https://www.peoplerocket.com“Exploration before Explanation” explained: https://tinyurl.com/5xuwcc8p“Think Roof Shot, Not Moonshot” (an interview with Tessa in Harvard’s Graduate School of Education): https://tinyurl.com/hszp2zvaHow What Got You Here WILL GET YOU THERE (the power of “tapping your past”) - EP #83 on 97% Effective: https://tinyurl.com/2d6np2kuRich’s reference to an interview with Axel Ohrstrom on 97% EFFECTIVE (EP #91: How to Start Your Career Off Right”): https://tinyurl.com/5bweydfh“You’re not even looking at the problem” – most memorable movie moment with Brad Pitt in Moneyball [4 min watch]: https://www.youtube.com/watch?v=krZVcOMTR98The amazing Prof Tina Seelig: https://profiles.stanford.edu/tina-seeligTessa’s a-ha moment: Reading Prof. Roy Pea’s paper on distributed intelligence and designs for education: https://telearn.hal.science/hal-00190571/documentRich’s a-ha moment: BATS Improv https://www.improv.orgMichael’s a-ha moment: Reading Six Thinking Hats by Edward de Bono (and yes, he lives on!): https://a.co/d/f5qAgxIHow Constraints Move us Forward -- and stimulate creativity (Forbes): https://tinyurl.com/ywap8fzmAntoinette Portis’s delightful book for all of us (not just kids), Not a Box: https://www.antoinetteportis.com/not-a-box/Michael’s Multi-Award-Winning book, Get Promoted: What You’re Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Enjoy your summer with this “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Giselle Timmerman, founder of Positive Work, was one of the first 30 people in the world to study with Professor Martin Seligman, the founder of positive psychology at the University of Pennsylvania. In this episode, Giselle shares how she applies the science to help leaders and organizations unleash the power of their teams and reach new heights.

The visual metaphor of Los CastellersPositional and personal powerHow research on subjective well-being led to Giselle’s leapCore tenets of positive psychologyHow positive psychology gets misinterpreted and misappliedThe Happiness Advantage (Department of Defense study)Audit your well-being to determine where to take action: Using Seligman’s framework on flourishing, PERMAHow much influence can we have on our own well-being at work?“I’m doing all the right things but not getting promoted” – Two areas you might really be missing.Example of trying new tactics to achieve your goalPositive manipulationExpanding how we think about our strengthsHow to manage our weaknesses (one of which may be your strength)Setting tripwires, and becoming more self-aware“The bridge of your nose”: How to find your positive blindspots“Micro-moments”Why we have so many screwed-up organizationsWhat Europeans may be more attuned to at work compared to AmericansResearch on “Positive energizers”The Power of Inquiry to be more influential: 3 underused practices

 

BIO AND LINKS:

Giselle Timmerman is the Founder of Positive Work. For the past 17 years, she has been partnering with clients, from founders to Fortune 500 teams, to build stronger leadership and team cultures for greater engagement and competitive performance. She holds a Bachelor's from NYU and a Master's in Applied Positive Psychology (MAPP) from the University of Pennsylvania.

Giselle on Linkedin: https://www.linkedin.com/in/giselletimmerman/?originalSubdomain=esPositive Work: https://www.positivework.com/Castell tradition: https://en.wikipedia.org/wiki/CastellEd Diener’s research: The Science of Subjective Well-BeingMichael’s HBR article: Great Leaders Embrace Office PoliticsScott Donaldson’s Meta-analysis: The Effectiveness of Positive Psychology InterventionsMIT Sloan: Department of Defense Happiness studyMartin Seligman’s framework: PERMAStudy from Emotion Journal: Awe walks promote prosocial positive emotions in older adultsStephen Covey’s theory: Emotional Bank AccountUniversity of Michigan: Center for Positive OrganizationsKim Cameron’s book: Positively Energizing LeadershipRob Cross research: What Creates Energy in Organizations?Zoe Chance’s article: The Secret To Influence: Ask The Magic QuestionMichael’s Award-winning Book, Get Promoted: https://a.co/d/2oRmqF4

 

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Enjoy your summer with this “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

 Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Peter Belmi, Professor at the Darden School of Business at University of Virginia, studies power, social class and inequality. We discussed how the beliefs we hold about ourselves – many formed by our class background – can perpetuate social inequality. We look at how the world and organizations are not a fair place, but where we the power to do something about that.

SHOW NOTES

Embrace new things: Peter on Filipino food and HamiltonPeter’s research in one sentence and why he focuses on inequalityHow your social class can shape what you view as a “good person” – and how that impacts what you will and won’t do in organizationsThe conundrum: Why people from working class backgrounds may make better leaders – but often don’t get into those positionsThe reframe: how re-thinking behaviors that feel “icky” can benefit usMillion $ question: So… how should I show up at my meeting next week?Before you seek power, you need to first ask this critical question!Think about power in a different way to “keep yourself in the game”Ends vs means, and how to ensure you don’t get lost in the journeyDoes power corrupt?The value of “structured introspection” with a coachThe biggest barrier people have with power“Give yourself a shot” – agency, when you should opt outLeading with vulnerability without having it get used against you - “Being situationally appropriate” and “Powering up and powering down”Do we have a real self? Why U.S students often push back on the idea of “playing roles”How one student “created something out of nothing” to land the job she wanted (power skills in action)Personal qualities, positioning yourself strategically and relationship managementHow to Get Promoted: “Your job is to find the right people and get them excited about you.”How a controversial fashion blogger will piss you off – but can teach you about crafting a path to power (Peter’s Bryanboy case study)Meta-lesson: How being judgmental causes us to stop learning – and holds us back from building power

 

BIO AND SHOW LINKS:

Peter Belmi is the Scott C. Beardsley Associate Professor of Business Administration at the Darden School of Business. His scholarship on the psychology of inequality has received numerous awards, and he was named one of the "30 emerging thinkers with the potential to make lasting contributions to management theory and practice" (Thinkers50). In 2018, Peter was named by Poets & Quants as one of the "40 Best Business Professors Under 40" and received the University of Virginia's Mead-Colley Award, a distinction given to the professor who embodies the Jeffersonian vision of an ideal teacher. Peter's work is published in leading psychology and management journals, and also been featured by The New York Times, The Wall Street Journal, and across the popular press.

 

Email: BelmiP [at] darden.virginia.eduPeter’s profile: https://www.darden.virginia.edu/faculty-research/directory/peter-belmiPeter’s research on social class and confidence: https://pubmed.ncbi.nlm.nih.gov/31107052/Cited research: Kraus, Cote & Keltner on Social Class and Empathic Accuracy https://journals.sagepub.com/doi/abs/10.1177/0956797610387613Peter and Melissa Thomas-Hunt’s exercise “Leading with Vulnerability” http://store.darden.virginia.edu/leading-with-vulnerabilityDeb Gruenfeld: “Power up, Power down” https://www.youtube.com/watch?v=-skBaZ9o5vgPeter’s Bryanboy case study: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2974849Michael’s Award-winning Book, Get Promoted: https://a.co/d/2oRmqF4

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Enjoy your summer with this “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Chris Fenning is a highly-sought after trainer and the award winning author of The First Minute: How to Start Conversations That Get Results. We walk through before-after examples, showing how to structure your business communication for maximum impact. The hard truth is that poor communication is one of the top reasons people don't get promoted.

Concise communication matters, but what most training courses fail to doWhy Chris left a fantastic career to help people with business communicationFactoid: Chris did this feat at 17…Chris critiques -- and improves –Michael’s 15 second introWhy the first minute is key.Before vs after example: Context-Intent-Key Message framework in actionHow to build the concise communication habitDon’t bury the lede!Tips when sending emails and meeting invitesBeing Concise vs Being BluntUsing “GPS” in your first minute, with an example that boils 20 minutes into 3 linesOvercoming “the curse of knowledge”More tips on how to quickly make the framework a habitHow things differ cross-culturallyWill these techniques reverse poor first impressions you may have already created?3 ways you can tell boss they are a bad communicator … without getting in hot water

 

BIO AND LINKS:

Chris Fenning is on a mission to help Technical and Business teams communicate clearly and remove the pain they experience so often. His 4x award winning book, The First Minute, shows you the HOW to be concise, step by step, drawing from 20,000 conversations, decades of work leading technical and business teams across the world, and training individuals and teams from start-ups to Fortune 50 companies.

Linkedin: https://www.linkedin.com/in/chris-fenning/Chris’s Website & His Book www.chrisfenning.comChris’s Best Giveaway (Free First Minute Workbook, $30 value): https://chrisfenning.com/get-the-first-minute-workbook-free/Erin Myer’s Book, The Culture Map: https://erinmeyer.com/books/the-culture-map/Michael’s Award-winning Book, Get Promoted: https://a.co/d/2oRmqF4

 

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

**EPISODE best watched on the 97% Effective YouTube channel: https://www.youtube.com/@97PercentEffective **

Ever been told you need to develop your “gravitas,” and then given no explanation of what that means -- or how you improve it? In this episode of 97% Effective, host Michael Wenderoth interviews Beena Kavalam, executive coach, founder of Gravitas360 Consulting and “Indian Jersey girl.” They discuss what gravitas is, how it differs from executive presence, and offer practical techniques that will help you own the room and elevate how you are seen at work. Beena offers specific tips for women and people of color, and how to increase your gravitas in virtual environments. Start this episode by taking Beena’s “Grade your Gravitas” self-assessment, then listen (and watch!) their wide-ranging conversation – and you’ll put yourself on the path to dramatically grow your gravitas.

SHOW NOTES:

Beena’s backstory: Why she focuses on gravitas and her mission to change one million livesGrade your Gravitas with Beena’s self-assessment (link below)What is gravitas, why it’s important and Beena’s 4 C’s of gravitasHow Gravitas differs from Executive PresenceOne size does not fit all: Examples of diverse leaders with gravitasThe two biggest myths people have when it comes gravitasThinking in terms of “the gravitas gradient” and dialing it up or downGetting practical: key steps to improving your gravitasWays to shift from negative to positive self talk, but still leads you to “put in the work”Using the 4-7-8 technique to calm yourself and increase your emotional steadiness3 Practical Techniques: The “power of the pause,” bottom lining and focusing on 2-3 supporting pointsPractice! And how to talk to yourself to reinforce positive neural pathwaysSpeaking on the fly and navigating “impromptu” situations when you are put on the spotPowerful tips on building gravitas in virtual environments: Camera on, leaning in, standing up and Beena the bio major geeks out on “ventral fronting”Michael recommends you find 2-3 people you know how can assess you with Beena’s “Grade your Gravitas” toolWhat’s different for women and people of color when it comes to gravitas: “Don't shrink – be direct, but add empathy”“Indian Jersey Girl” explained

 

BIO AND LINKS:

Beena Kavalam is an executive coach and leadership consultant who helps high-performing leaders grow their gravitas, strengthen their executive presence, and lead with influence in today’s complex business environments. As the founder of Gravitas360 Consulting, she has coached hundreds of leaders across Fortune 500 companies, emerging startups, and mission-driven organizations. Her work focuses on helping leaders become visible, credible, and impactful — without compromising who they are.

Watch this episode on video: https://www.youtube.com/@97PercentEffectiveBeena’s “Grade your Gravitas” self-assessment: https://gravitas360consulting.kit.com/gravitasquizBeena on LinkedIn: https://www.linkedin.com/in/beenakavalam/Beena’s Youtube channel: https://www.youtube.com/c/BeenaKavalamBeena’s website: www.gravitas360.comPositive Intelligence: https://www.positiveintelligence.comWhen “positive self-talk” works – and when It doesn’t! Summary of the research by Professor Don Moore @ Haas School of Business EP#38 “How to Be Perfectly Confident” on 97% Effective: https://podcasts.apple.com/us/podcast/97-effective/id1646325886?i=1000615107188“The Power of Improv to Elevate your Communication, Clarity and Connection” EP#118 with Kesinee Yip & Kevin Weinstein on 97% Effective https://tinyurl.com/59z9f46kResearch: Why having your camera on signals engagement and increases how others see you as a leader: https://tinyurl.com/yc3k3c5mPIE: What you’re Missing (Peformance Image and Exposure explained, with examples) – EP#64 on 97% Effective: https://tinyurl.com/yvbmnewaMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Ed Batista spent fifteen years as Lecturer and Leadership Coach at Stanford Business School, working in and teaching the highly popular course there, Interpersonal Dynamics – also known as “Touchy Feely.” In this episode of 97% Effective, host Michael Wenderoth talks with Ed about the influence that course had on Ed’s coaching – and how course “T-groups” are a powerful laboratory to explore influence. They discuss why needers need to build emotional regulation and how many people confuse force and power – and confuse empathy with needing to be nice. By the end of this episode, you’ll have a deeper understanding of core concepts in touchy feely – and why that doesn’t imply you need to adopt a “touchy feely” leadership style.

SHOW NOTES:

How the Stanford course Interpersonal Dynamics (aka “Touchy Feely”) has influenced EdA short history on Interpersonal dynamics (Kurt Lewin and “T-groups”)A source of power is developing close and connected relationships with peopleMagical black box, artificial setting, or great laboratory for exploring interpersonal communication, influence and power? Michael and Ed debate T-groupsThe benefit of structured reflectionEd is not advocating a “touch feely” leadership style – but he does stress the importance of emotional regulationAre you willing to understand and explore your feelings?Confusing force and powerConfusing empathy with being nice (or with not holding people accountable)The need to understand what another person is feelingMichael and Ed discuss empathy vs perspective taking – is the difference a nuance, and does that matter?EdBot (the large language model built on Ed’s blog) and Swiss watchesHow should coaches take advantage of AI tools, what differentiates human coaches?A man and his dog.. the common connection: Buster (Great Pyrenees mix) is to Ed what and Manchas (Spanish Mastin mix) is to Michael…

 

BIO AND LINKS:

Ed Batista has been an executive coach since 2006, working with senior leaders who are facing a challenge or would like to be more effective or fulfilled in their roles. He also spent 15 years as a Lecturer and Leadership Coach at the Stanford Graduate School of Business. Most of Ed’s clients are technology company CEOs, but he works with leaders in fields from investing to healthcare. Issues he addresses with clients include managing relationships with key employees, improving leadership team dynamics, transitioning from technical expert to leader, evolving company culture, and better self-care. Ed’s work as a coach began after a 15-year career in management, during which he took two years off to earn an MBA at Stanford and helped launch three new organizations. He writes about coaching and related issues at www.edbatista.com. Ed is married to Amy Wright, and they lived in San Francisco from 1990 to 2020, when they relocated to a farm 40 miles north of the city. In addition to his MBA, Ed earned a BA in History, magna cum laude, from Brown University.

Previous episode with Ed and Michael EP120: Power Struggles Among Nice People: https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1Ed’s website and blog: https://www.edbatista.com/about.htmlKurt Lewin and T-groups: https://www.edbatista.com/2018/06/a-brief-history-of-t-groups.htmlProf Jeffrey Pfeffer at Stanford: https://jeffreypfeffer.comForce isn’t Power: https://www.edbatista.com/2021/03/force-isnt-power.htmlTry out EdBot: https://www.edbatista.com/2025/04/ask-me-anything-anytime-the-ed-bot-20.html8000 Coaching Sessions Reflection: https://www.edbatista.com/2024/05/8000-coaching-sessions.html9000 Hours (Evolution of a Practice): https://www.edbatista.com/2025/03/9000-coaching-sessions-the-evolution-of-a-practice.html97% Effective, Now on video, here: https://www.youtube.com/@97PercentEffectiveMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Do you feel like there's a stark and nasty choice when it comes to power at work: be an arrogant narcissist and win – or a nice guy and lose? Listen as executive coaches Ed Batista and Michael Wenderoth discuss why it doesn’t have to be that way. In this episode of 97% Effective, host Michael Wenderoth chats with Ed about how rising professionals and executives need to expand their thinking about power, and the cost of “opting-out” of power struggles at work. They explore motivational needs theory, ethics, balance – and the need for self-awareness – to make yourself a more effective leader. By the end of this episode, you’ll understand what it means to be on the dance floor and up on the balcony, and leave with a more nuanced understanding of influence and power.

 SHOW NOTES:

Two history majors in college go into corporate careers and then meet at Stanford Business School“You’re talented, but you have some rough edges”: What first drew Ed to Executive CoachingWhy Ed gravitated to 1-1 coachingHow coaching helped Ed: Having influence and impact, but doing so without alienating people.When Ed starts working with clients, how power dynamics shows up and presents itselfHow people can expand their thinking about power and reframe their relationship with itAffiliation, Achievement, Power and Impulse Control – understanding levers that can increase or decrease your ability to influence as a leader, at scalePower vs InfluenceEthics and Opting Out=: “if you abandon the field of power and influence to unethical people, you know what the results are going to be”Finding the balance as a leader: Being directive and relying on personal capabilities vs motivating othersSelf-awareness about your influence goals and behaviors“The dance floor and the balcony”: gaining perspectiveEd’s view on 360 reviews

 

BIO AND LINKS:

Ed Batista has been an executive coach since 2006, working with senior leaders who are facing a challenge or would like to be more effective or fulfilled in their roles. He also spent 15 years as a Lecturer and Leadership Coach at the Stanford Graduate School of Business. Most of Ed’s clients are technology company CEOs, but he works with leaders in fields from investing to healthcare. Issues he addresses with clients include managing relationships with key employees, improving leadership team dynamics, transitioning from technical expert to leader, evolving company culture, and better self-care. Ed’s work as a coach began after a 15-year career in management, during which he took two years off to earn an MBA at Stanford and helped launch three new organizations. He writes about coaching and related issues at www.edbatista.com. Ed is married to Amy Wright, and they lived in San Francisco from 1990 to 2020, when they relocated to a farm 40 miles north of the city. In addition to his MBA, Ed earned a BA in History, magna cum laude, from Brown University.

Ed on LinkedIn: https://www.linkedin.com/in/edbatista/Ed’s website and blog: https://www.edbatista.com/about.htmlPower Struggles Among Nice People: https://www.edbatista.com/2022/03/power-struggles-among-nice-people.htmlEd’s Coach: The great Mary Ann Huckabay, PhD https://www.linkedin.com/in/mary-ann-huckabay-51881011/Prof Jeffrey Pfeffer at Stanford: https://jeffreypfeffer.comDavid McClelland’s’s work on need for power and motivational needs theory: https://en.wikipedia.org/wiki/Need_for_powerFREE resource: Ways to reconceive and reframe your negative associations with power (PDF visual from Michael’s Book., Get Promoted (Chapter 3, 5 Dangerous Myths That De-rail Careers): https://changwenderoth.com/audiobook-resources/Fun Flashback, April 2016: When Michael and Ed authored the two most popular articles of the month, in Harvard Business Review – https://hbr.org/2016/04/great-leaders-embrace-office-politics and https://hbr.org/2016/04/how-to-not-fight-with-your-spouse-when-you-get-home-from-work97% Effective, Now on video, here: https://www.youtube.com/@97PercentEffectiveMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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** Get a FREE Bonus Gift from Warwick: The “Making Mid-Career Transitions Quick Start Guide” to accompany this episode. Download it directly at go.midcareerpivot.com or e-mail Warwick directly at warwick [at] warwickjohnfahy.com **

What is different about mid-career transitions – and what is key to navigating them successfully? In this episode of 97% Effective, host Michael Wenderoth interviews Warwick John Fahy, business psychologist and behavioral change expert, on three keys to making mid-career transitions: Energy, Ego and Expression. Warwick shares the best practices of high performance athletes, the latest in sleep and habit formation research, and practical tips that have worked for him and the executives he coaches. We also dive into counter-intuitive insights: Why you should set the bar low, thinking in terms of learning vs earning, and how “building from your strengths” and “activation” looks different when mid-career. By the end of this episode, you’ll leave with concrete ways to stay energized – and relevant – in the next phase of your career.

SHOW NOTES:

The “flow of energy”: Why Warwick left the UK for China in his early twentiesWhat elite athletes can teach us about “periodization” when it comes to tackling mid-career transitionsEarly-career transitions vs Mid-Career TransitionsWarwick’s personal choice when he had a daughterWarwick’s hard truth: Accept that our physical powers will waneKEY #1 ENERGY and how to manage it mid-career: “Your level of awareness has to really step up”How an extra hour of sleep will increase your effectiveness as a leader by 10%Practical tip to better manage your energy: To start a new routine, identify a trigger that you can “hook” that routine on toCounterintuitive insight: Why you should set the bar very, very lowKEY #2 EGO & IDENTITY – why people don’t really want to hear the truthReframing and thinking in terms of “learning” vs “earning” exercisesWhat is your career “anchor”?Running experiments: how to avoid “overloading” and the importance of focusing on one thingKEY #3 EXPRESSION – What “Build from strengths” and “Activate” looks like at mid-careerThe lifeline exercise: What’s your story?The power of Weak ties and Dormant tiesHow Asia has most influenced Warwick’s views on influence, leadership and life

 

BIO AND LINKS:

Warwick John Fahy is a business psychologist, best-selling author and motivational speaker. An expert in the science of behavioral change and communication, he is the best-selling author of two books, The One Minute Presenter, and Influence: the Jack Ma Way. Originally from the UK, he has been based in Asia for more than 2 decades. Warwick specializes in leadership development, influence, personal effectiveness and habit building, and large group public speaking. He holds a Masters with Distinction in Organisational Psychology from University of London with a specialisation in Psychological Capital and personal resilience. Outside of work he is a dedicated father and endurance athlete, including the Ironman triathalon.

** Get a FREE Bonus Gift from Warwick: The “Making Mid-Career Transitions Quick Start Guide” to accompany this episode. Download it directly at go.midcareerpivot.com or e-mail Warwick directly at warwick [at] warwickjohnfahy.com **

Get the FREE mid-Career Transition Guide from Warwick here: go.midcareerpivot.comWarwick on LinkedIn: https://www.linkedin.com/in/warwickjohnfahy/details/experience/Warwick’s book The One Minute Presenter: https://a.co/d/i1hPD6zWarwick’s book Influence The Jack Ma Way: https://a.co/d/5KESmsdBook recommendation: Why We Sleep (Matthew Walker): https://a.co/d/hhB3jC6Book recommendation: Tiny Habits (BJ Fogg): https://a.co/d/ighhQGd97% Effective, Now on video, here: https://www.youtube.com/@97PercentEffectiveMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 **EPISODE (live Coaching Session) best watched on the 97% Effective YouTube channel: https://www.youtube.com/@97PercentEffective **

Can improvisation elevate you at work? Kesinee Angkustsiri Yip and Kevin Weinstein, co-founders of Creative Catalyst and authors of “Yes, And for Success”, resoundingly say: YES! And in this episode show us why. In this entertaining discussion with 97% Effective host Michael Wenderoth, Kesinee and Kevin demonstrate improv exercises and then break down how those seemingly “silly drills” increase critical skills that supercharge our communication, collaboration and creativity. We discuss how to introduce improv into conservative organizations, tips when doing improv in the room vs in zoom, and the surprising ways improv benefited them both at work – and in life. By the end of this episode, you’ll have a new appreciation for the unexpected power of improv.

SHOW NOTES:

Fact or hype: Does improv actually improve your communication skills, build connection and increase connectivity at work?“3 things”: Kesinee and Kevin start us with an improv exerciseThe power of being in the momentIteration gets you better at picking up on each other’s cuesWhat happens when you do “3 things” the second time?Tips on introducing improv effectively into companiesIn the Room vs Zoom considerationsKesinee’s #1 tip on Zoom: keeping the camera onKevin’s #1 tip when in the Room: take advantage of physicalityHow improv transformed Kevin’s ability to recall facts and communicate in impromptu work situationsKesinee on the link between improv and the science and practice of communicationsGenerative vs Narrow frame thinking: “Yes, And” vs “Yes, But”How improv sharpened Kesinee’s work as a communications consultantHow improv sharpens your interpersonal skills and the ability to lead othersThe surprising benefits of improv on Kevin’s guitar skillsKeys to starting with improv in your organizationThe benefit of humor and the act of tryingEnding with improv: “One word story”

 

BIO AND LINKS:

Creative Catalyst is on a mission to banish boring corporate cultures and ignite connection, creativity, and collaboration using the unexpected power of improv. Co-founded by Kesinee Angkustsiri Yip, a seasoned communications leader, and Kevin Weinstein, a systems engineering thought leader, Creative Catalyst delivers science-backed, joy-infused workshops for executive teams, founders, and forward-thinking companies to strengthen trust, accelerate innovation, and solve real business problems. Creative Catalyst believes creative confidence isn’t a talent—it's a muscle. And they are here to help you flex it. “Yes, And for Success,” their first book, is a fun, practical guide that helps leaders and teams tap into their creative power using principles from improvisation.

Watch this episode on video: https://www.youtube.com/@97PercentEffective“Yes, and…” their book: https://a.co/d/cM3iyxrCreative Catalyst, their company: www.creativecatalystworks.comKesinee on LinkedIn: https://www.linkedin.com/in/kesineeKevin on LinkedIn: https://www.linkedin.com/in/kevin-weinstein-7589615/Impro (Johnston): https://a.co/d/cbcmwJa“How to Master Your Body Talk” (episode on 97% Effective): https://tinyurl.com/yzwyt4eHumor, Seriously (Aaker and Bagdonas): https://a.co/d/2BEh8QxMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

**EPISODE (live Coaching Session) best watched on the 97% Effective YouTube channel: https://www.youtube.com/@97PercentEffective **

It’s one thing to talk about something, it’s another to see it in action. In this episode of 97% Effective, Dr. Inbal Demri coaches host Michael Wenderoth – showing the EFECT framework that underpins her new Stanford course “Coaching Skills for Effective Leadership.” During the live coaching conversation, Inbal points out critical elements in EFECT and demonstrates coaching skills that every leader can utilize to increase their effectiveness. By the end of this episode, you’ll have seen powerful examples of coaching conversations that you can also use at work. (Make sure to check out our previous episode, EP 116, which covers why she designed the Stanford course, and how it will help you go from transactional to transformative in the way you lead others, and your organization).

SHOW NOTES:

EFECT, from Inbal’s Stanford Course, is the infrastructure of powerful coaching conversations: Engage, Frame, Explore, Commit, TestInbal immediately senses that Michael is uncomfortable“E”ngage in action: Pick up on body language – and what do with that information“E”ngage in action: “People tell us how to be in relationship with them” - setting up the agreementMichael shares what is top of mind: Where to go with his Coaching practice?“F”rame and reframing in action: “What is the real question” Michael is wrestling with?Inbal’s coaching skills: pausing and listening, paraphrasing, confirming, checking in .. “because I never assume I understand what you’re saying”Inbal’s insight: “more degrees of freedom”“E”xplore in action: Inbal’s powerful questions - “What are the opportunities?” and “How does that feel?”“E”xplore in action: “Sounds like you are trying to create that next phase while still using some old mindsets” and “tapas moments”Michael gets brutally honestInbals points out Fear, Choice Points and “What does that enable you?”When a Coachee asks you “Tell me what to do”… what do you do?How Inbal handles Michael evasiveness and and avoiding answering the hard questions“E”xplore in action: Tapping into feeling and emotions; Toggling between Explore and Frame“You can’t force process”.. what does the Coachee need?The importance of eye contact and the taking notesKnowing when to end and not opening a new tunnel“C”ommit and “T”estWays to end a Coaching conversation

 

BIO AND LINKS:

Dr. Inbal Demri-Shaham is the Principal and Founder of Q Factor Consulting - a Silicon Valley-based organizational consultancy that works with pioneering founders, C-level corporate executives, and top academics from around the world to solve their most pressing business needs and position them as leaders for the long term. She is also an instructor, facilitator, and executive coach at the Stanford University Graduate School of Business and School of Medicine. By deploying a rare hybrid of scholarly and industry expertise, Dr. Demri brings rigorous structure and complex ideas to life inside the classroom and the boardroom for the leaders she empowers, the academics she partners with, and the students she inspires.

Watch this episode on video: https://www.youtube.com/@97PercentEffectivePrevious episode, 116 “Coaching Skils: What Every Leader Needs to Know”: https://tinyurl.com/ycxxzj8xLinkedIn: https://www.linkedin.com/in/inbal-demri-shaham-phd-7a91563/Her email: idemri [at] email.fielding.eduWebsite: https://inbaldemri.com/about/Stanford Course “Coaching Skills for Effective Leadership”: https://tinyurl.com/vs53vuueCourse Video Intro: https://www.youtube.com/watch?v=eXCVblbZixQMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

As a leader or manager, do you feel burned out having to give direction and provide all the answers – amid increasing complexity, ambiguity and unpredictability? In this episode of 97% Effective, host Michael Wenderoth speaks with Dr. Inbal Demri-Shaham, who wants to help you go from transactional to transformative in your relationships, and the way you lead others. We discuss her new course at Stanford “Coaching Skills for Effective Leadership,” and her EFECT framework – showing the coaching mindset and the practical coaching skills that will make you and your team more effective at getting things done – and more engaged. Coaching is not a solution to everything, but you’ll leave this episode super curious about the power and impact coaching can have on your 1-1 conversations next week – and exceeding your goals this year.

SHOW NOTES:

Why coaching skills are essential for leaders todayTrust and the practice of “relational leadership”Who changes the most from coaching? The surprising insight reported by course participantsWhat is Coaching? The goal and the 3 main processes of Coaching“Coaching is not just about making people feel good… It is about getting to the crunchy stuff that people often prefer to avoid”Correcting misconceptions: The course is not about training coaches!The 2 areas many Silicon Valley leaders over-rely onWhen showing up as the alpha is not the most effective way to goSpeaking and Listening: A practical exercise to assess if you are coachingThe importance of a “dual growth mindset”– that you can change yourself, but you can also change your environment - when coaching othersHow important is it that your corporate culture supports a coaching approach?Inbal the “gentle rebel”: On creating opportunities for success, amid constraints (pushing back vs holding off)Viktor Frankl and the power of seeing through limitationsEFECT: the infrastructure of a successful coaching conversationEngage: Coaching always begins with building a “good” relationship and setting agreements“When we know boundaries we feel safer”Frame: How we frame an issue so it is conducive – and not limiting – to thinking about potential solutionsExplore: Expanding courses of actions and thinking through the consequencesCommit: Choosing a course of action and the plan to implement itTest: The “Hypothesis testing” stage, because you can’t know unless you actually doWhat leaders find most challenging about employing a coaching mindsetWorking through the initial clunkyness of your first Coaching conversations“The why has to do with them, not with you.”Coaching is not a “one and done,” single conversation – it becomes part of an ongoing relationship, used when it’s most helpfulCoaching is not a Swiss army knife that solves everything: Yes, sometimes you need to tell them what to do!Do things take longer when you use a coaching approach?How coaching can drive increased employee engagement and reduce turnover

BIO AND LINKS:

Dr. Inbal Demri-Shaham is the Principal and Founder of Q Factor Consulting - a Silicon Valley-based organizational consultancy that works with pioneering founders, C-level corporate executives, and top academics from around the world to solve their most pressing business needs and position them as leaders for the long term. She is also an instructor, facilitator, and executive coach at the Stanford University Graduate School of Business and School of Medicine. By deploying a rare hybrid of scholarly and industry expertise, Dr. Demri brings rigorous structure and complex ideas to life inside the classroom and the boardroom for the leaders she empowers, the academics she partners with, and the students she inspires.

 

LinkedIn: https://www.linkedin.com/in/inbal-demri-shaham-phd-7a91563/Her email: idemri [at] email.fielding.eduWebsite: https://inbaldemri.com/about/Coaching Skills for Effective Leadership Course Intro: https://tinyurl.com/vs53vuueStanford Course “Coaching Skills for Effective Leadership”: https://www.gsb.stanford.edu/exec-ed/programs/coaching-skills-effective-leadershipCourse Video Intro: https://www.youtube.com/watch?v=eXCVblbZixQThe Unexpected take-away from the Course (by Jason Braun): https://tinyurl.com/y9uf7m5tDual Growth Mindset (Berg et al): https://tinyurl.com/4639ysepJob Crafting: What is it and Why Does it Matter (Berg): https://tinyurl.com/2uw58s4eHow Constraints move us forward and spark creative solutions (Wenderoth): https://tinyurl.com/ywap8fzmMan’s Search for Meaning (Viktor Frankl): https://a.co/d/hPSMyxRMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 Are you frustrated that can’t break into key groups at work, or unsure how outsiders can access critical “insider” networks to advance your career? Maybe you should stop following the prevailing networking strategies – and start “leveraging your outsider status” instead. In this episode of 97% Effective, host Michael Wenderoth talks to Professor Sven Horak about his research into “informal networks,” an emerging field that looks at how culture and informal institutions impact how we network and build important relationships. We dig into his research in Asia, why Western networking approaches often fail -- and discuss practical strategies that ANY “outsider” should consider if they want to be break through and ascend. Professor Horak’s thought provoking insights will upend the notion that trying to integrate is your best approach – and likely accelerate your path, and power, at work.

SHOW NOTES:

Sven’s path from German auto-industry expat in East Asia – to academic in the USGiven his research, what Professor Sven would have advised young Sven to have done differently in KoreaPractical tip: Your entering a new country or cultural environment, what should you do to best prepare?Networking, social skills and cross-cultural connectionThe definition of Informal Networking, and the importance of “effective ties”How networking differs between culturesUnpacking Sven’s bold statement: “Forget trying to develop your network – and instead build on your outsider status”Mini-case study: Can an foreign expat build Yongo ties in Korea?The biggest risk of “Reactive” networking strategies“Proactive” networking strategies build on your outsider statusMichael zooms out: Can we apply Sven’s findings on what works for “cross cultural” outsiders to ANY outsider that is trying to break in? (Like: women, minorities, Gen Z breaking into older, white male-dominated corporate environments?)The pie chart to understand networksTypes of questions to ask to better understand the informal networkHow seeing through the “network lense” advances our cross-cultural understanding, and will make leaders more effectiveSven’s reminder to be careful of generalizing: everything is situational and very context dependentHis latest research related to “murmuration”

 

BIO AND LINKS:

Sven Horak is the Zizza Tobin Professor of Management at The Peter J. Tobin College of Business at St. John's University in New York. He works in the area of Global Management, International HRM and Leadership. His research enhances the theoretical and practical understanding on how informality and informal networking influences the practice of Global Management across its various domains. In his work, he explores informal networking practices, helping global managers build and strengthen their diverse connections while enhancing their networking capabilities to become more resourceful in challenging situations.

On LinkedIn: https://www.linkedin.com/in/svenhorak/Faculty Page: https://facpub.stjohns.edu/horaksHis Book: Informal Networks in International Business, https://a.co/d/4QeHK9DArticle (Open Access): Informal Networks, Informal Institutions and Social Exclusion in the Workplace, Journal of Business Ethics, https://link.springer.com/article/10.1007/s10551-022-05244-5Article: Explaining the Persistence of Informal Institutions: The Role of Informal Networks, Academy of Management Review, http://dx.doi.org/10.5465/amr.2020.0224Fukuyama’s work on Trust and Social Capital: https://www.jstor.org/stable/43199387Hofstede’s cultural dimensions theory: https://en.wikipedia.org/wiki/Hofstede%27s_cultural_dimensions_theoryMichael’s Award-Winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Feeling burned out creating content to build your visibility and brand? Seeking to become known in a noisy world, but see it as an uphill climb? In this episode of 97% Effective, host Michael Wenderoth speaks with Tiago Faria about the power of being a podcast guest. Tiago is a podcast guesting consultant who spent 15 years at Google and in marketing and branding. We talk about the benefits of being a podcast guest, and how to use guesting to effectively and efficiently market yourself. Tiago shares how to get booked on top shows without feeling salesy, ways to build strong connections with your host and listeners – and tips to amplify yourself well beyond the interview. By the end of this episode, you’ll realize how hard your currently working – and rethink your current marketing strategy and methods.

 SHOW NOTES:

Appearing on 67 shows in 4 months: The podcast “guesting experiment” that transformed Tiago’s perspectiveHow not to be boringWhat's the value of an hour of your time? Produce less content and get more exposureThe power of repurposing each interview – and the social proof of being seen as an expert90% of podcasts don’t survive more than 9 episodes, so aren’t podcasts a dead medium?Who should NOT be a podcast guest?The top mistake people have about podcast guestingStop teaching – and start connectingTiago’s 3 keys to being a great guest: Prepping, Booking and AmplifyingKeys to Prepping: Invert your perspective and asks what makes you unique and differentThe value of a “Media One” sheetKeys to Booking: Make your podcast host’s life easier + Follow-up is key“Create a connection” - How to pitch yourself without feeling sleazy and salesyKeys to Amplifying: Think shelf-life, short pieces that create social proof, and your relationship with the hostHow to speak: Use the emotional language of your clientEffective “Calls to Action”Considering hiring a podcast guesting service? Top questions to ask to assess their expertise.

 

BIO AND LINKS:

 Tiago Faria helps experts establish their brand and message – and do the most fun and powerful marketing they’ll ever do – through being podcast guests. Prior to starting his own business as a podcast guesting consultant, he spent 15 years in the world of marketing and digital business, 8 of which he served as a Google Ads specialist for some of the biggest companies in Europe and the Middle East out of Google’s EU headquarters in Dublin. Tiago is no stranger to “learning by doing” sprints: in 2021 he completed a 120 day challenge on YouTube (creating 120 videos in 120 days after interviewing 60 entrepreneurs on his podcast), and then being featured on 67 podcasts in 4 months, including several of the world’s top 2% podcasts.

Tiago on LinkedIn: https://www.linkedin.com/in/tiagofaria/His podcast (in Portuguese): https://www.youtube.com/playlist?list=PLLf98CU0qP9VjCTH51euaQWQQ1F6p5mBbEp#105 with John Gates, the Salary Coach – Act Your Wage: How to Master Salary Negotiations: https://tinyurl.com/2s4t5pxfTiago’s tip sheet and e-mail template: How to pitch yourself as a guest, without feeling sleazy or salesly [Reach out to him on Linkedin]Tiago’s differentiation worksheet: [Reach out to him on Linkedin]Michael’s award-winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

It would be great if our strong grades and work history spoke for itself and got us in to highly selective organizations. Unfortunately, admission is 25% subjective and not a reward for past achievement, says Candace Gonzales Tumey, Senior MBA Admission Prep Coach and Team Lead at MLT (Management Leadership for Tomorrow). In this episode of 97% Effective, Coach Candace shares 3 secrets to getting into elite business schools, drawing from her work with top talent at MLT and more than a decade in admissions at the University of California at Berkeley. Candace and host Michael Wenderoth discuss how to talk about your accomplishments without bragging, where most people fail in their networking, and overcoming the #1 challenge for candidates from underrepresented groups. You’ll leave this episode with practical, underappreciated strategies to navigate any highly competitive selection process.

SHOW NOTES:

Rural Virginia, her grandmother and Maria: Why Candace does what she doesCandace’s Hard Truth #1: Admissions is 25% Subjective“Luck favors the prepared”Candace’s Hard Truth #2: Admission is not a reward for what you’ve doneWhat does success look like for you?MLT’s mission – and why highly qualified talent from underrepresented groups benefit from their supportUnderappreciated Secret #1 to getting in: Your application is a conversationHow to understand what a school seeksYou’re still the same person, but shine a spotlight on the aspect that best fits the schoolTalking about yourself without feeling icky: Speak to inform but not to impressUnderappreciated Secret #2 to getting in: Network with the Institution to better understand“Apply with the door open, not with the door closed”Underappreciated Secret #3 to getting in: Consistency over Intensity“You can’t be what you can’t see”: Talk to people who have been through the process!Are the 3 secrets universally applicable to anyone, not just underrepresented groups?The two sides of imposter syndromeThe #1 thing you can do if you feel imposter syndromeCandace shares the limits of her own knowledgeBreaking rules and your appetite for riskHow AI can help us get in to highly competitive environments – and where to be careful with it

BIO AND LINKS:

Candace Gonzales Tumey is Senior Coach and Team Lead at Management Leadership for Tomorrow (MLT). Prior to MLT, she served 14 years in undergraduate and graduate admissions, including at the Haas School of Business at UC Berkeley as an Associate Director of Admissions. At MLT, she has coached over 200 applicants, 40% of whom are currently at or graduated from the top 3 business schools in the USA. Candace holds a Ph.D. in Social Psychology from the University of Southen California (USC).

 

LinkedIn: https://www.linkedin.com/in/candace-gonzales-tumey-7b9624120/MLT: https://mlt.orgSasha Kelemen, University of Virgina Darden & MLT alum: https://tinyurl.com/y9r97xuwDavid Harris, Stanford Business School & MLT alum: https://tinyurl.com/5de67m32Start with Why (Sinek): https://www.youtube.com/watch?v=u4ZoJKF_VuAThink Fast, Talk Smart podcast on Communication (Matt Abrahams): https://www.fastersmarter.ioZoom Like a Voice Actor, with Claire Fry: https://www.vocalconfidencetraining.comJohn Rice (MLT Founder) speaks to trends in top business schools admissions (Bloomberg): https://tinyurl.com/7asx9p58HBR Article “Stop Tellling Women They Have Imposter Syndrome”: https://tinyurl.com/ykzt838mMichael’s book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

In this episode of 97% Effective, host Michael Wenderoth continues his conversation with Alvaro Fernandez, CEO of SharpBrains. They dive deeper into the specific actions that transformed SharpBrains from a blog into the “go to” platform on Brainfitness – creating a profitable business that has enabled Alvaro to stay at the forefront of a field he is deeply passionate about. They discuss the power of physical proximity in building relationships, harnessing industry controversy to gain media attention, and becoming a hub to detect signals and latent needs. You’ll gain insights into sharp ways to amplify your influence – and smile listening to Alvaro’s personal encounters with the late greats Larry King, the CNN legend, and Dr. Marian Diamond, the brain science pioneer.

 

SHOW NOTES:

Getting started: How Alvaro first connected, as an outsider, with leaders in neuroscience“At the very beginning, nothing really replaces physical proximity”The power of visibility: How to be featured in the popular press and get invited to the World Economic ForumThe importance of having a good online presence so people can find youNavigating hiccups: What SharpBrains stopped doing when people started trusting them less“Controversies are not bad”: How 3 media uproars brought SharpBrains massive media attentionThe power of “connecting the dots” for journalists“You are Dr. Fernandez for the day!”: When Alvaro was interviewed by the Larry King on CNNHow being the hub of the network brings people and opportunities to to youWhen Dr. Marian Diamond reached out: joy, a keynote, and lifelong respectHow conferences can be powerful mechanisms that provide interesting signalsWhy you need to quiet your mind and listenGet bored easily? The importance of creating a business that is consistent with your values and priorities - but demands that you grow and adaptNavigating tradeoffsBig Idea #1: The top way to start developing your neuroplasticity (from a lunch chat with the late Dr. Marian Diamond)Big Idea #2: What companies most want to address employee mental health – but what SharpBrains believes they most need (feel free to copy and spread their idea!)Got an idea about how to harness the human brain? How to reach Alvaro.

 

BIO AND LINKS:

Álvaro Fernández Ibáñez is CEO of SharpBrains, the leading brain fitness and neuroscience think tank and advisory. Named a Young Global Leader by the World Economic Forum, Alvaro has been quoted by The New York Times, The Wall Street Journal, BBC, AP, CNN, and more. He co-authored the book The SharpBrains Guide to Brain Fitness: How to Optimize Brain Health and Performance at Any Age, and is the Editor-In-Chief for seminal market reports on neurotechnology and digital brain health. Alvaro enjoys serving in the World Economic Forum’s Council on the Future of Human Enhancement, and in the Global Teacher Prize Academy run by the Varkey Foundation. He holds an MBA and MA in Education from Stanford University and a BA in Economics from Universidad de Deusto, in his native Spain.

The previous episode on 97% Effective: <insert link here>Linkedin: https://www.linkedin.com/in/alvarofernandez/SharpBrains Advisors: https://sharpbrains.comHis book, SharpBrains Guide to Brain Fitness: https://a.co/d/gRrA0qCPublic speaking: Alvaro featured on CNN’s Larry King Live and other recent talks: https://sharpbrains.com/about-us/speaking/Becoming the hub of the network: HBR article “Find networking stressful? Try becoming a connector instead” https://changwenderoth.com/articles/Understanding the brain, with the #2 most popular college professor in the world: Dr. Marian Diamond, “My Love Affair with the Brain”: https://www.youtube.com/watch?v=fIB1v0pLhNM

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How do you get out of the rat race and live your ideal life? How can you set up a business that aligns with your passions, and provides financial independence? Alvaro Fernandez did just that – turning a blog into SharpBrains, the leading think tank and advisory in brain fitness. In this episode of 97% Effective, host Michael Wenderoth picks Alvaro’s “sharp brain” to understand the mindset and strategies that transformed SharpBrains into the “go to” – and amplified Alvaro’s influence and impact. What resources are waiting for you to create? What powerful community can you activate to propel you and your ideas?

SHOW NOTES:

Economics and seeing the brain as an asset A brief history of SharpBrains: from blog in 2005 to leading advisory in 2025“Becoming a platform to add value and fill a needed gap”: The secret sauce that underpins SharpBrains and has powered their successWhat brings credibility and trust?SharpBrains is NOT a non-profit – and did not raise outside capital! How Alvaro created value, but captured value – and made money.Find latent needs + protype and don’t overthink + quickly test: How SharpBrains assessed new business ideasAlvaro’s hard truth: the ability to say no to things you want to do, but may ultimately destroy your coreThe power of creating content: How Alvaro would cut through the noise todayTwo key conditions that causes a community to appear – and power youHow to prevent people from “stealing” your idea: Ideas vs. Execution and knowing your business model

 

BIO AND LINKS:

Álvaro Fernández Ibáñez is CEO of SharpBrains, the leading brain fitness and neuroscience think tank and advisory. Named a Young Global Leader by the World Economic Forum, Alvaro has been quoted by The New York Times, The Wall Street Journal, BBC, AP, CNN, and more. He co-authored the book The SharpBrains Guide to Brain Fitness: How to Optimize Brain Health and Performance at Any Age, and is the Editor-In-Chief for seminal market reports on neurotechnology and digital brain health. Alvaro enjoys serving in the World Economic Forum’s Council on the Future of Human Enhancement, and in the Global Teacher Prize Academy run by the Varkey Foundation. He holds an MBA and MA in Education from Stanford University and a BA in Economics from Universidad de Deusto, in his native Spain.

 

Linkedin: https://www.linkedin.com/in/alvarofernandez/SharpBrains Advisors: https://sharpbrains.comHis book, SharpBrains Guide to Brain Fitness: https://a.co/d/gRrA0qCPublic speaking: Alvaro featured on CNN’s Larry King Live and other recent talks: https://sharpbrains.com/about-us/speaking/Pervasive Neurotechnology market report: https://sharpbrains.com/pervasive-neurotechnology/Michael’s book, Get Promoted: https://tinyurl.com/453txk74

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How do you lead with confidence in uncertain times, and get the outcomes you seek? In this episode of 97% Effective, host Michael Wenderoth speaks with leadership expert Kevin Eikenberry about his new book, Flexible Leadership (available March 2025). They examine where most leadership training has failed – and where Kevin’s latest work fills a critical gap. In a pointed conversation packed with tips and examples, they discuss the power of the “both/and” mindset and why context is so critical. Michael also has Kevin apply the book’s framework to improve Kevin’s own leadership in 2025. You’ll leave this episode with fresh thinking and a more robust toolkit to power your organization, yourself, and others.

 

SHOW NOTES:

Why Kevin wrote Flexible LeadershipThe “Both/and Thinking” mindset – and a simple way you can start to develop itThe danger of relying on one style and the unintended consequences of applying best practicesThe importance of contextUnpacking the paradox: Everything seems to be changing, yet the most important things aren’t changing at all“Well, I’m an engineer” and other self-limiting labels that can hold us backMichael puts Kevin on the hot seat: How Kevin would use his book to develop his own leadership in 2025Step #1: How Kevin would get data about where he needs to improve in 2025Practical tip (Ensuring Intention and Action): How to make sure Kevin follows through on improving – and isn’t just talking about itStep #2: How Kevin would assess the context – is it clear, complex, complicated, or chaotic?Practical examples: How Kevin’s leadership and his team responded to the context of generative AIStep #3: How Kevin creates the habitsetPractical tip and example: Find the trigger -> replace the trigger -> add a reinforcement mechanismWhat Kevin is readingHow to get a special gift from Kevin for 97% Effective listeners

 

BIO AND LINKS:

Kevin Eikenberry is the Chief Potential Officer of The Kevin Eikenberry Group – a leadership and learning company based in Indianapolis, Indiana, with a team across the United States. He has spent over 30 years helping organizations and leaders from more than 53 countries become more effective. Global Gurus has listed him on the list of most influential thinkers on leadership for the last three years, and his blog and podcast are among the most popular on leadership. The author of several bestselling leadership books, Kevin believes his latest book Flexible Leadership: Navigate Uncertainty and Lead with Confidence, is his best and most important work yet.

Gift from Kevin (mention you heard the episode on 97% Effective): Get for FREE Kevin’s Confidence Masterclass ($79 value): https://kevineikenberry.com/flexible-leadership-podcasts/Kevin’s new book, Flexible Leadership: https://kevineikenberry.com/flexible-leadership/Kevin on Linkedin: https://www.linkedin.com/in/kevineikenberry/“The C.E.O’s Are Tripping” (Article in NY Times – paywall): https://www.nytimes.com/2024/12/12/business/psychedelic-retreats-ceos.htmlKevin interviews Michael on the Remarkable Leadership podcast: https://remarkablepodcast.com/get-promoted-with-michael-wenderoth/Who is Ani DiFranco? https://es.wikipedia.org/wiki/Ani_DiFrancoThe Cynefin framework (HBR article “A Leader’s Framework for Decision Making”) https://hbr.org/2007/11/a-leaders-framework-for-decision-makingAtomic Habits: https://jamesclear.com/atomic-habitsMichael’s book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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What does today’s guest have in common with a Japanese manga hero and a world wide wrestler – besides sharing the same name? In this episode of 97% Effective, host Michael Wenderoth talks with Kane Nakamura, the lifelong learner, about overcoming career obstacles and setbacks. They discuss how Kane convinced Softbank to send him to the USA; how he landed a dream job at Udemy; and why he was unfazed about getting laid off. Kane shares the power of voicing what you want, when and how to break rules – and the benefits of being a community builder, connector and selfless blogger. Kane will get you thinking about what is really holding you back – and the courage and steps you need to take to forge ahead, and become the protagonist of your own story.

SHOW NOTES:

How 28 moves in 20 cities in 4 countries shaped Kane’s identityKane’s Obstacle/Setback #1: Getting a position in the US when he worked at SoftbankPowered by purpose, how Kane broke the rules and protocolDon’t assume people know what you want – and when to voice what you wantKane’s Obstacle/Setback #2: Staying in the USThe single question that helped Kane get out of his comfort zone to build a network in Silicon ValleyFinding his dream job = Luck + People Connection + TimingHow Kane became a connectorHow blogging about his learning in executive education fueled him – and benefited himKane’s Obstacle/Setback #3: Getting laid offJapanese vs US reactions to Kane getting laid offThe benefits from posting on social mediaDoes Kane’s generosity get taken advantage of it?Kane’s advice to those who feel that “putting yourself out there” is too risky“Let the world discover you”: vulnerability and the power of voicingOn the difference between talking, envisioning and schedulingWhat Kane wants you, and especially his Japanese listeners, to know about risk and failureWhat happens when you Google “Kane Nakamura”

 

BIO AND LINKS:

Kane Nakamura is a Builder of a “Culture of Learning” whose personal and career journey embodies the transformative power of proactive decisions. Hailing from Japan and the USA, Kane spent his career in business development at Cable & Wireless, Softbank, and Udemy. He holds a BA in International and Comparative Law from Rikkyo University, a MBA from UNC’s Kenan-Flagler Business School, and is completing his Doctor in Education at the University of Pennsylvania. A lifelonger learner, Kane credits Stanford’s executive education LEAD program for fueling his continued transformation and personal growth. He shares his insights on the LinkedIn newsletter “Why I Keep Learning.”

 

Linkedin: https://www.linkedin.com/in/kane2008/Kane’s newsletter, “Why I keep learning (僕が学び続ける理由)”(most posts are in English): https://tinyurl.com/mr2z74tv Kane’s announcement that he got laid off: https://tinyurl.com/27a2z8fxKane featured by Stanford’s LEAD program: https://www.youtube.com/watch?v=6V-4rpcCOI4Harvard Business Review article: “Do You Find Networking Stressful? Try Being a Connector Instead”: https://tinyurl.com/ypf4wadyMichael’s book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Often the most important transformation to your business is transforming yourself. In this episode of 97% Effective, host Michael Wenderoth speaks with Julia Grace Samoylenko, founder and CEO of Asteri AI. They speak bluntly about how Julia navigated her transition from big corporate to founding Asteri, an AI startup in Silicon Valley focused on upskilling the workforce. They discuss finding the right environment, putting yourself first, paying attention to emotions – and how to ensure that perseverance and determination work for you, and don't undercut you.

SHOW NOTES:

Julia’s one hard truth about entrepreneurshipThe price of perseverance and determination3 keys to “Picking the right environment” that gets you real feedback and brings you energyHow rational people can benefit from paying attention to emotions – and treating that as a skill to be developedWhat do others want to see from their leaders?Putting yourself firstAvoiding burnout: looking at your schedule and your built environmentGetting the right people in your orbit: How Julia met KelleyHow to identify and communicate when speaking to investorsHow Julia’s “intrapreneurship” most served her as a start-up founderJulia’s 5 points on becoming an entrepreneur

BIO AND LINKS:

Julia Grace Samoylenko is founder and CEO of Asteri AI, a startup unlocking workforce potential with AI-driven, industry-specific “skills inference” at scale. Julia’s career has spanned the globe in supply chain, IT, finance, channel management, commercial, and marketing, enabling her to build and deploy innovative IT solutions worldwide. Prior to Asteri, Julia spent 15 years leading transformation for Fortune 500 companies, including Director of Commercial Transformation at Medtronic, where she spearheaded a 100-member global team, secured over $10 million in funding, and was instrumental in setting up an IT hub in Shanghai that drove $50 million in inventory cost reductions. Medtronic recognized her contributions with 7 company-wide awards, including the coveted CIO awards and the Star of Excellence. Julia has lived in Europe, Asia, and the US, and now calls the Silicon Valley her home. 

Linkedin: https://www.linkedin.com/in/julia-samoylenko/Asteri AI: https://www.asteri.aiAsteri and Julia in the news: https://www.asteri.ai/companyKelley Steven-Waiss, Chief Transformation Officer at ServiceNow https://www.linkedin.com/in/kelleystevenwaiss/Michael’s book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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Luck. It’s the ingredient that no one wants to admit is a big part of our success. But what if luck wasn’t about chance? What if was more about a choice – choices we could consciously take to generate better outcomes in our work and personal lives? In this episode of 97% Effective, host Michael Wenderoth speaks with Jonathan Brill, who Forbes dubbed the #1 business futurist. Their conversation will make you rethink what it means to be lucky – and provide practical steps to generate more of it in your work, and life. Why sit and watch your future happen, when you can take a hand in architecting it?

SHOW NOTES:

The curious way that Jonathan and Michael first met.How to make the probability of the impossible happening go through the roof: “Shift the dynamics, you shift what is possible.”How networking events differ from “Serendipity Salons.”The key to creating a room of friends.The surprising response Jonathan received from Professor Adam Grant.When framing a question or request, remember that people want to help – but they want to maximize the leverage of their time and effort!How to attend one of Jonathan’s Serendipity Salons.Top tips to building relationships, if you can’t attend a salon.Keys to navigating organizational politics: How a CEO survives while the 10 people who actually did the work did not?The critical high-value help you can provide to others at work.Fun? Treating organizational politics like a game.3 things that senior leaders can do to encourage people to help each other, make unexpected connections, and manage chaos.Focus NOT on what’s there -- but on what’s missing – to best identify opportunity.LUCK = Leverage help, Unexpected connections, Control the chaos, Know what’s missing.Why HP made Jonathan study at Stanford.“The best industrial designers don’t just put shape to an object, they find a new way to solve a problem.”Artists and systemic intuition.The mindset you need to manage the top conundrums that sink businesses in disruptive times.It’s all obvious – except it’s not

 

BIO AND LINKS:

Named the #1 Futurist by Forbes, and “the world’s leading transformation architect,” by Harvard Business Review, Jonathan Brill is a Business Futurist, AI Keynote Speaker, Executive Chairman at the Center for Radical Change, and Author of the bestseller, Rogue Waves. His visionary, yet pragmatic approach to the future is based on years as the Global Futurist at HP where he directed long-term strategy and planning. He is the Senior Fellow at HBR’s China New Growth Institute and Board Advisor at Frost & Sullivan, one of the world’s largest market intelligence firms. Jonathan’s innovation consultancies have developed over 350 products and generated over $27B USD for clients like Samsung, Microsoft, Verizon, PepsiCo and the US government. A frequent thought leader, speaker and contributor to HBR, TED, Global Peter Drucker Forum, Singularity, and Forbes, Jonathan holds a degree in industrial design from Pratt Institute, and spent years as a research consultant to the MIT Media Lab.

Linkedin: https://www.linkedin.com/in/jonathanbrill1/Website: https://jonathanbrill.comJonathan’s bestseller, Rogue Waves: https://jonathanbrill.com/rogue-wavesOur mutual friend, the amazing Dorie Clark: https://dorieclark.comProfessor Don Moore at Cal Berkeley, interview on “Decision Leadership”: https://tinyurl.com/n6cvb2x8Keshav Pitani, VP of R&D at Light & Wonder, interview on overcoming your aversion to office politics: https://tinyurl.com/yhbkcyv2Emily Chang interviews Brian Chesky: https://tinyurl.com/nhkv5muhSteve Caney, inventor: https://www.linkedin.com/in/stevencaney/Factfulness by Hans Rosling https://a.co/d/66xuLfMHow the World Really Works by Vaclav Schmil https://a.co/d/bx34N09Michael’s award-winning book, Get Promoted: What Your Really Missing at Work That’s Holding You Back https://tinyurl.com/453txk74

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This episode contains profanity.

SHOW NOTES:

How do you go from a challenging childhood in Europe to rise within a notoriously tough industry – and then building one the hottest global startups in your sector? In this episode of 97% Effective, host Michael Wenderoth speaks with Dr. Sarah Buchner, CEO at Trunk Tools, about the mindset and strategic moves that has put her in the driver’s seat of her career. They discuss how she broke in and stood out in the male-dominated construction industry -- and the ways she harnesses data to increase the odds of success. Dr. Buchner loves the chip on her shoulder and hates labels – and by the end of this episode you will see the power in that too.

The two German phrases that embody Sarah’s ethosWhat are the next few steps that seem just out of the realm of the possible?About Trunk ToolsThe chip on Sarah’s shoulder: how being told “you can’t do that” has powered herTurning disadvantage into advantageWhy she hates labelsSeeing vs Looking: where do you want to focus your view?Sarah’s boldness and how being direct and concise was needed to survive as a child – and stills serves herManaging corporate politics vs raising capital – when to dial up, when to dial downManaging backlash and not being invitedHow Sarah found the right mentors, got them on her side and was clear about her goals – and how those mentors could help her“My goal is not to play nice” -- To be or not to be: warmth vs competence“I don’t care about being liked, I care about people trusting me.”Study the path others have taken – then map what you need to do to get from A to BSarah’s most challenging transition when she became CEOForming a Board of Advisors: Would you ask your medical doctor how to fund raise?Most people lack strategy!The importance of pattern of recognition and looking at the data: When Sarah sat down and studied the CVs of top management and their path to the topWhy Sarah has become more careful with the words she uses as CEOBuilding a culture of feedbackLook for the “distance people have travelled” when hiring for gritSarah on keys to building resilience“It’s not about the hours” – think in terms of psychological work life balanceWhy everyone should have a therapist, and how Sarah has used one since she was 18Create a work pre-nup!Sarah’s two keys for success

BIO AND LINKS:

Dr. Sarah Buchner is the Founder & CEO of Trunk Tools, the AI platform for construction. Trunk Tools is building the brain behind the $13 trillion construction industry by leveraging AI to organize mountains of unstructured data, generate insights, and automate workflows. With deep roots in all facets of construction, Dr. Buchner spent her young life as a carpenter in her native Austria beginning at the age of 12. She advanced in the field through various roles, including superintendent and project manager, on increasingly large and complex construction projects. Her desire to create greater impact in the construction industry led her to attend Stanford's Graduate School of Business, kickstarting her career as an entrepreneur. In addition to her Stanford MBA, Dr. Buchner holds a MS in architectural engineering and a Ph.D. in data science / civil engineering. Dr. Buchner is a Forbes 30 Under 30 and ENR Top Young Professionals honoree. She, and Trunk Tools, are based in New York City, USA.

 

Trunk Tools: https://trunktools.comSarah on Linkedin: https://www.linkedin.com/in/sarah-buchner/Sarah on Forbes 30 Under 30: https://tinyurl.com/3crx5d2xTrunk Tools in the News: https://trunktools.com/resources/category/news/Real and Practical Applications of AI in Construction with CEO of Trunk Tools: https://tinyurl.com/yc456tszMichael’s book, Get Promoted: https://tinyurl.com/453txk74

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SHOW NOTES:

Most people don’t negotiate their salary offers due to fear, reluctance – or quite simply not knowing what to say. By not negotiating, you are likely forgoing a 10-20% salary increase – and more than $1 million in lifetime earnings. In this episode of 97% Effective, host Michael Wenderoth demystifies salary negotiations with John Gates, the Salary Coach. John is an industry veteran, having spent his career in corporate recruiting for Fortune 500 companies, and is the author of “Act Your Wage,” a concise and practical guide that helps you overcome negotiation anxiety and get higher compensation. We discuss why you should never accept the first offer, when to start negotiating (it’s not when you think), practical phrases to use, and the “gentle leverage” that gets better results and enhances your future relationships. You’ll leave this episode feeling more confident about how to maximize what you are getting, for what you are giving, at work.

 

John journey and why he founded the Salary CoachThe #1 reason people don’t want to talk about payWhy you should negotiate: The importance of thinking about lifetime earningsJohn’s hard truth: The top mindset mistake people make in negotiating their salary offerPractical Tip #1: How to make sure you don’t become your own worst enemyThe biggest misunderstanding people have about negotiations“Ultimatum heavy strategies introduce a lot of risk”Practical Tip #2 on making Counteroffers: What to say so you don’t put your offer at riskAsk the right questions and offer multiple choice options to explore what is possible“Negotiation is a process, not an event”Got handed a lowball offer? You probably made this mistake early in the hiring processUse a range: John’s silver bullet on how to respond when you are asked “What’s your salary expectation?”How to gather the best data point on what you are worth that companies cannot argue withPractical Tip #3: Focus on total compensation to improve your negotiation resultJohn on using “gentle leverage”: use it like a pry bar, not like a sledgehammerGender differences in negotiationsNegotiation as a way to build your reputation and relationships as you enter a company – not as a way that put things at riskShowing a path to yes by giving people a reason to adjust to youHow John and his clients use AI to help with interviewing and negotiatingRepeat: Never accept the first offer!Reaching John and the Salary Coach Academy

 

BIO AND LINKS:

John Gates is founder of Salary Coach, where he helps C-suite executives and senior leaders negotiate higher compensation packages without risking their job offers or future relationships. John’s unique approach, born from his extensive experience in corporate recruiting, consistently helps his clients secure 10-20% more in their pay packages, even in challenging job markets. He is the author of Act Your Wage, and brings decades of experience as a global HR and recruiting director with Fortune 500 companies.

 

John’s Website: https://salary.coach/John’s Salary Coach academy: www.salarycoachacademy.comHis book, Act Your Wage: https://a.co/d/5WKSo40John on LinkedIn: https://www.linkedin.com/in/johngates-salarycoach/Reaching John via e-mail: John@Salary.coachMichael’s award-winning book, Get Promoted: https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

There’s substantial evidence (just look at most of our leaders and politicians today) that humble people DON’T rise – even though research shows they are more effective leaders. Can you be humble and still get ahead, and still get big things done? In this episode of 97% Effective, host Michael Wenderoth speaks to David Harris at Vista Equity Partners about how being “humble and hungry” has propelled his rise in the investment world – and furthers his impact. Beyond being a sponge that is continually learning, David shares how he built a powerful network that opened doors, cultivated and benefitted from diverse mentors, and leveraged and created opportunities that serves larger goals. Memorable and insightful, David will make you think deeply about what it truly takes to earn your seat at the table -- and the critical steps you need to add to your playbook to get there.

David and Michael were born and raised to be mortal enemies: An attempt to deal with their differences.At age 6, why David said he wanted to become a manager at McDonald’s when he grew up.David and the US Air Force Academy: “the reason you come is different than the reason you stay”Is private equity about “serving”? How David sees it.His start in investing began with a terrible LinkedIn profile“Reaching out to someone like you:” the huge impact of Christian Evans, and how David reached out to himThe power of the mindset: “Humble and Hungry”Connecting with Kneeland Youngblood: doing his homework and landing the 60-day summer work at Pharos CapitalKeys to David’s networking: Everyone gets the need to do secondary and tertiary research -- but few people go deeper to create a memorable first impression.Have you ever been in “LinkedIn jail?” and how to flood the market.Planning ahead: Meeting Michael Milken and benefitting from Riordan, MLT, and Tiogo to build a strong network and receive mentoring to accelerate his path into financeThe importance of making lifelong connections to institutionsDavid gives back, and forms “The Club” that helps Air Force grads get into top MBA programsHow power comes when you become a “known quantity”Creating virtuous circles: giving leads to gettingHow David stays grounded and humble? Insight from 3 football coaches, and his wise girlfriend.Why David has little to no social media presence.Lightning round: David’s top influences, a non-business book recommendation, and the one place and one dish he has yet to learn how to makeThe one question I didn’t ask: managing the family divide in the OU – UT rivalry.How to connect with David Harris

BIO AND LINKS:

David Harris is a software investor at Vista Equity Partners, one the world’s largest private equity firms with more than $100 billion in assets under management. Prior to joining Vista, David worked at Blackstone in the Tactical Opportunities Group, managed a $250 million satellite software portfolio that supported 8,000 users at the National Reconnaissance Office, and led a 30-person team with strategic oversight of the $7.3 billion development phase as Program Manager supporting the U.S. Department of Defense’s Nuclear Cruise Missile. In his first role in finance, David was a summer analyst at Pharos Capita. David is member of the Milken Institute Young Leaders Circle and an active member of Management Leadership for Tomorrow. Originally from Dallas, Texas, USA, David is an avid Cowboys fan. He graduated from the US Air Force Academy and the Stanford Graduate School of Business.

 

David on LinkedIn: https://www.linkedin.com/in/david-harris-aa401912b/Vista Equity Partners: https://www.vistaequitypartners.comThe Cowboys-Eagles rivalry: https://en.wikipedia.org/wiki/Cowboys–Eagles_rivalryChristian Evans: https://www.linkedin.com/in/cevans2008/Kneeland Youngblood, Founding Partner, Chairmana & CEO at Pharos Capital Group: https://www.pharosfunds.com/kneeland-youngblood.phpHow to network with powerful people (HBR article): https://changwenderoth.com/articles/Milken Institute Young Leaders Circle: https://milkeninstitute.org/partner/young-leaders-circleManagement Leader for Tomorrow (MLT): https://mlt.orgToigo Foundation: https://toigofoundation.org/education/mba-program/Coach Candace Tumey at MLT: https://mlt.org/mba-prep/coach-candace-headshot-circle/Dr. Wale Lawal, Co-Founder at MesaQuantum: https://www.linkedin.com/in/wale-bumaye-lawal-phd/Having a co-pilot: A Chief Pilot’s Insight, interview with Tenille Cromwell on 97% Effective: https://tinyurl.com/ypj99pmtDavid featured in Poets & Quants: From Football to the Military to an MBA at Stanford: https://tinyurl.com/5br498k6David interviewed on For the Zoomies: From the Air Force to Finance: https://tinyurl.com/4t8xpt3tMichael’s award-winning book, Get Promoted: https://tinyurl.com/453txk74

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Brace Yourself! Dr. Gary McGrath, leadership guru, gets rid of bad bosses. In this continuation episode of 97% Effective, Michael and Dr. Gary walk through how he coaches a bad boss and all the stakeholders around them: their reports, peers, and even the boss of the bad boss. If you have a bad leader working for you, next to you, above you – or want to ensure you don't become one, then listen in. A coach consultant, Dr. Gary is the CEO of Statarius, a leadership development firm based in Raleigh, North Carolina, USA.

If humility is such an important leadership trait, why are most leaders anything but?Dr. Gary on “the invisibility of leadership”: The public persona of a CEO vs the real human you don’t see behind the scenesAre horrible geniuses a model?Leadership as a responsibility, not a positionWhat Dr Gary means when he says “I get rid of bad bosses”Are you happy as a manager or leader?Coaching the bad boss who thinks they are great: 360s and other techniques to uncover blind spotsWhen the CEO brings in a Coach to work with a troubled employee: Are they avoiding doing their job?How waiting to make people decisions can harm the entire organizationThe important 3-way conversation: “The Coach is here to coach you up -- or out”Write your mission statement and then ask yourself if you are in the right jobShould a coach give advice? Be clear on the type of coach you are – or needDr. Gary on being “kind but not gentle” and how he channels Mrs. DoubtfireCoaching the peers who have to work with the bad bossRelationship Building 101: “I don’t like this man very much.. I need to get to know him better.”3 key relationships and how to use them: Coaches, mentors and sponsorsGo have lunch and ask, “How can we win together?”Coaching the direct report who works for the bad bossKnow the difference: Are you suffering or struggling?How to better assess which people should be developed into leadersCounterintuitive insight: Why promoting average people, not superstars, is a better approachReaching Dr Gary and his Statarians

 

BIO AND LINKS:

Dr. Gary McGrath is the CEO of Statarius, a leadership development firm based in Raleigh, North Carolina, USA. After serving as an officer in the U. S. Army, he went on to a 40-year business career in manufacturing, information technology, and marketing with Fortune 500 companies and technology startups. Dr. Gary is the author of the CEO’s Journey: The Seven Steps of Intentional Leadership. He holds degrees in engineering from the University of Connecticut and a doctorate of business administration in marketing and leadership from Nova Southeastern University.

 

Dr. Gary on LinkedIn: https://www.linkedin.com/in/drgarymcgrath/Statarius: https://statarius.com (or call them at +1 919-632-3235)Reach Dr. Gary vs email: gary [at] statarius.comHis Book: The 7 Steps of Intentional Leadership: https://statarius.com/resources/Dr. Gary interviews Michael, on Leading from the Front: https://open.spotify.com/episode/5cB4BNrYcSRuOiNU9Udtmq?si=28c8741cfb75428dMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

 

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Less than 2 out of every 100 dollars invested in venture capital goes to women and minority-owned startups. Leesa Soulodre, Founder and GP at R3i Capital, shares her experience transforming the world’s most promising deep tech companies by accelerating their growth. We discuss her views on elevating women in entrepreneurship and investment, her “Aussie” traits that have propelled her – and address practical steps to leveling the playing field within venture capital.

“In my veins since I could walk” that led to filling a missing middleProviding an active service to combat “vulture” capitalHelping founders connect to smart capitalGive before you get to remove informational asymmetries: Leesa’s competitive advantageTurning venture capital on its headSurround yourself by others with strengths you don't haveWomen breaking into venture capitalHow to be a giver and not get taken advantage of“Always be a risk manager”3 sources of information you need for successPractical steps to building trustVulnerability vs stupidityUtilizing the digital environment to understand your foundersTriangulate: How to detect BS in a venture firm

 

BIO AND LINKS:

Leesa Soulodre is the Founder and General Partner at R3i Capital, a venture capital firm that accelerates the growth of deep tech companies. She is a strong advocate for diversity, equity, and inclusion (DEI) and a power player that harnesses her affiliations, network and platforms to level the playing field for female founders. A globe-trotting super-connector and community builder, Leesa advises, educates, speaks, and writes on investing, technology, and the new economy. She is Clinical Professor of Practice at SMU Cox School and lecturer at dozens of elite forums and institutions, including Singapore Management University and IE Business School.

 

R3i Company website: https://www.r3icapital.comLinkedin: https://www.linkedin.com/in/leesasoulodre/Personal website: https://www.leesasoulodre.coCoolwater Capital (Accelerator) website: https://pitchbook.com/profiles/investor/495841-42#analyticsWomen in VC website: https://www.women-vc.com/Adam Grant’s research on givers: https://hbr.org/2013/04/in-the-company-of-givers-and-takersShe Loves Tech: https://www.shelovestech.org/Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3 

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

Camiel Gielkens is CEO of Relevance, the Learning Company. In our “no question is off limits” interview, Camiel shares his personal path to the CEO suite and the top trends affecting employees today. We explore how he shifted his view on power so he could truly excel, have more impact, and lead others to achieve even more than they imagine is possible.

How a personal illness shapes his outlookThe critical question he asked himself that helped him excelWhy he left a successful career in Europe and moved to China, and what he gained from that – and still uses in his CEO positionHow being curious ensures that he communicates with impact -- and fuels his networkingOn personal branding: Why he’s been repeating the same two words “strategy and people” for the past decade+How getting burned with a previous boss made him to change his approach with people in power“There’s no reason to be there all the time” - How a past conversation with Michael transformed how he leads as CEOThe two big trends most affecting organizations todayHow collaborating (versus building it all yourself) is critical for companies and people, if they wish to stay relevant and make impact“Touching the heart” – linking to other people’s desires, pains and emotions to help you get aheadHow women and underrepresented groups can benefit from reframing how they think about powerHow aggression should be part of every leader’s toolbox – and how he used it purposefully at Relevance to push the team during the pandemicBalancing “being pushy” vs. “being a servant”The importance of keeping your end-goal in mindCamiel becomes the interviewer: asks Michael the top trend he sees in his executive coaching practice

 

BIO AND LINKS:

Camiel Gielkens is CEO of Schouten & Nelissen, a global learning and development powerhouse based in the Netherlands, and CEO of Relevance, their new brand. He ascended to the CEO role in 2018, after running their China and Asia Pacific divisions. Camiel holds degrees from Fontys University and Nyenrode Business University.

Camiel’s Email: camiel.gielkens [at] schoutenglobal.comLinkedin: https://www.linkedin.com/in/camiel-gielkens-a651a6/Relevance Learning (a Schouten Global company): https://www.relevancelearning.comMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

A whopping 60% of executives fail in the first 18 months of their new roles. In this episode, I speak to Ron Carucci, Managing Partner at Navalent and global leadership thought leader who has spent 30 years helping executives tackle leadership challenges. We cover his research on the four areas that senior executives must master to successfully lead. Don't take an executive position without having listened to this podcast!

 Ron’s early career naivetéDefinition of success used in his researchThe biggest shock from his researchWhere the leadership industry falls shortWhat inspired Rising to Power? A tragedyProfoundly disturbing findings of his 10-year studyThe 4 skills that differentiate the most successful executivesFindings about women leadersWhy many DEI efforts are failingBoundary work when you’re on the JumbotronX-ray and diagnosis of your organizationAuthenticity or stupidityLitmus test to know if you are crossing the lineYou can’t alter realityThick skin … or who thinned your skin?Prepare, and start now!Rehearsing for the future

BIO AND LINKS:

Ron Carucci, Managing Partner and Co-founder of Navalent, brings a 30-year track record helping CEOs and executives tackle the toughest leadership challenges. He is the author of eight books, a regular contributor to Harvard Business Review, and a highly sought-after speaker.

 Navalent: Ron Carucci - NavalentLinkedin: https://www.linkedin.com/in/roncarucci/Twitter: @RonCarucciRon’s book: Rising to Power: The Journey of Exceptional ExecutivesWhat Ron’s research study revealed about women leadersBarbara Kellerman’s book: The End of LeadershipMichael’s Power Map tool that Ron references: Power Map ToolRon’s HBR Article: How Leaders Should Handle Public CriticismNavalent’s online courses: https://www.navalent.com/online-leadership-courses/Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3b

 

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Previously on 97% Effective, Professor Margaret Ann Neale from Stanford discussed the core ideas from her must-have book on negotiation, Getting (More of) What You Want. But in the example we used, one of Michael’s clients who was negotiating a promotion, we left out one very important fact: The client was a woman. In this continuation episode, Maggie clarifies how gender influences negotiation and how women can negotiate more effectively. We discuss techniques for approaching negotiation as a woman, the influence of intersectionality within the workplace and optimizing team performance.

SHOW NOTES:

Why women need to negotiate differentlyPairing one’s ask with a “communal concern for the other” -- collaborative problem solvingBreaking the “women don’t ask” stereotypeWomen are 6x more likely to end in impasse than men: Keys to avoiding negotiation backlashRethinking the term negotiationHow men can also benefitRole of intersectionality within the negotiationPay attention to all types of contextCompetence vs likeability paradox – the choice women have to makeIf you really need to be liked, then get one of theseFinding emotional outlets outside of workEmbrace the discomfort: Get comfortable with being uncomfortableThink about dissent as a gift: Stop prioritizing harmony over qualityTips on managing teams to get top performanceMoving beyond the homogeneity of perspectivesHow to maximize value creation“Be an adult”Lightning round: Maggie’s horse, the accomplishment she is most proud of, the influence of economics on her book, “curves” in her life that have shaped her perspectives, and her new-found loves beyond academia

 

BIO AND LINKS:

Margaret Ann Neale is the Adams Distinguished Professor of Management, Emerita, at the Stanford Graduate School of Business. Author of six books and more than 70 articles, she is a pioneer and influencer in the fields of negotiation, decision-making, and team performance. Neale's work has influenced academics, business professionals, and industry experts, who seek her advice on effective negotiation tactics, decision-making, and the role of diversity in team performance. In addition to her research and teaching, Neale has shaped Stanford's curriculum, established the school's behavioral lab, and fostered diversity and mentorship among junior faculty. She has also achieved several notable "firsts" at the school, including being the first woman to hold a tenured professor position, serve as an associate dean, and win the Davis Award for academic excellence and service.

 

Link to previous episode with Maggie on 97% Effective: https://redcircle.com/shows/97-effective/episodesMaggie’s book and negotiation resource website: Getting (More of) What You Want: https://gettingmoreofwhatyouwant.com/Linkedin: https://www.linkedin.com/in/margaret-a-neale-9a97833/Stanford faculty profile: https://www.gsb.stanford.edu/faculty-research/faculty/margaret-nealeMaggie’s research, The dynamics of gender and alternatives in negotiation: https://psycnet.apa.org/record/2021-03654-001Maggie’s horse, Sal, in her TEDX talk: Lessons from my horse https://www.youtube.com/watch?v=KTTtn0i_ZyA&ab_channel=TEDxTalksMaggie’s former doctoral student, Prof. Peter Belmi, now at Darden: interview on 97% Effective, “Social Class & Our Beliefs”: https://redcircle.com/shows/97-effective/ep/9bdfb7a3-ca49-43e4-9882-22fc38c542c0Former doctoral student, Prof. Jeffrey Polzer, at Harvard Business School: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6627Former doctoral student, Jennifer Dannals, at Yale School of Management: https://som.yale.edu/faculty-research/faculty-directory/jennifer-dannalsHow Diversity Makes Us Smarter (article featuring her research): https://www.scientificamerican.com/article/how-diversity-makes-us-smarter/Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

 

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Feel frustrated that classmates or peers at work seem to be operating from a rule book that you never got? Or are you beginning your career, and want to make sure you start it off right? Gorick Ng, Harvard career advisor and bestselling author, is on a mission to help first-generation students and professionals better navigate and accelerate their careers. We discuss his bestselling book, “The Unspoken Rules: Secrets to Starting Your Career Off Right,” focusing on what you aren’t taught in school – and the critical things you need to know, and do, as you enter the workforce.

The surprising genesis of his book and career: Helping his mom at 14… Why is life so hard?What powers him through his journeyThe value of sharing your personal storyOwning your personal brand frameworkThe surprising way that his book is being usedWhat motivates the next generation.The invisible rubric that we’re evaluated againstYour job at work: demonstrate and get into the green zone of “the 3Cs”The keys to propelling yourself at work, in an imperfect world: Self-help and collective helpHow much should you show your true self, how much do you “adapt”?“First close the knowing gap”Gorick and Michael reflect: What are best practices vs personal preferences?The #1 point you need to master early on -- managing your manager – and some practical tips to do that.Overcoming a cultural deference to authority, if that affects youHow to speak up (or not) when you are not totally confidentThe Career Limiting Move of “self-rejection”Turning anxiety into confidence: Wisdom from the SimpsonsRethink “expertise”How to make sure someone doesn’t steal your work and get credit for itWhat it takes to succeed in the world of hybrid and remote workGetting to the center of gravity“Running two legs of the same relay race”: Gorick and Michael discuss the parallels in their books

 

BIO AND LINKS:

Gorick Ng helps first-generation professionals accelerate their careers. He is a Harvard career advisor, UC Berkeley faculty and author of the Wall Street Journal Bestseller, “The Unspoken Rules: Secrets to Starting Your Career Off Right.” A first-generation college student from Canada, Gorick is a graduate of Harvard College and the Harvard Business School. Prior to becoming a best-selling author and keynote speaker, he worked in investment banking at Credit Suisse, as a consultant with the Boston Consulting Group, and on education policy with the Toronto School Board.

 

Gorick’s Website: https://www.gorick.comThe Unspoken Rules, his book: https://www.gorick.com/unspokenrulesHis online course: https://www.gorick.com/courseLinkedIn: https://www.linkedin.com/in/gorick/The concept of “Covering”: https://www.nytimes.com/2006/01/15/magazine/the-pressure-to-cover.htmlCatalyst Research on what it takes to get ahead: https://www.catalyst.org/research/the-myth-of-the-ideal-worker-does-doing-all-the-right-things-really-get-women-ahead/Global Leaders for Global Teams: Leaders with Multicultural Experiences Communicate and Lead More Effectively, Especially in Multinational Teams (Lu, Swaab, Galinsky): https://pubsonline.informs.org/doi/abs/10.1287/orsc.2021.1480Marge Simpson wisdom on how to turn anxiety into confidence: https://getyarn.io/yarn-clip/e5df5e6b-a19d-48c7-8caf-48e1c74071f7What Is Proximity Bias and How Can Leaders Prevent It? (HBR) https://hbr.org/2022/10/what-is-proximity-bias-and-how-can-managers-prevent-itMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

 

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Jenny Fernandez, Chief Marketing Officer at Loacker, reflects on what her 20 years marketing multi-million-dollar brands – and advising startups – can teach us about managing our own career and brand. We discuss how to build relationships that will launch your career, guerrilla tactics for branding and ways to succeed after getting promoted.

How three years in China impacted her career growthWhy Jenny would have leaped into entrepreneurship earlierBuilding key relationshipsHow women can convert mentors to sponsorsThe value of peer alliesThe power of positive collaborationSpeak up and take control of the narrativeWhy leaders need to delegate workElevate your own self-awareness and make a brand assessmentGuerrilla tactics for brandingHow to handle being too busyBeing successful after you get promotedLeading with vulnerabilityWhy you should read her forthcoming book, “ZigZag to The Top”Leaving room for risk and exploration

 

 BIO AND LINKS:

Jenny Fernandez is the Chief Marketing Officer at Loacker and has spent 20 years marketing multi-million-dollar brands. She is an Executive and Team Coach, professor at Columbia Business School and NYU, Board Advisor to the American Marketing Association, and Board Chair of the Global Connected for Women Foundation. Jenny is the author of the forthcoming book,, “Zig-Zag to the Top – How to Master the Habits, Behaviors and Mindsets to Succeed”. Jenny holds a Bachelors in Applied Mathematics and Operations Research from Columbia University and a MBA from the Kellogg School of Management at Northwestern University.

 

Linkedin: https://www.linkedin.com/in/jennymfernandez/Jenny’s talk at AMA: https://www.amanewyork.org/resources/personal-transformation/Robert Cialdini’s theory: Seven Principles of PersuasionHBR article: 3 Ways to Grow Your Influence in a New JobHBR article: 5 Relationships You Need to Build a Successful CareerFast Company article: POV: Yes, there are enough hours in a day—if you manage your time betterHBR article: 3 Habits that May Derailing Your CareerMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

 

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

What does it mean to be “Undeniable”? Stephen Childs, senior executive, thought leader and executive coach, is on a mission to help others achieve their ambitious goals and become the best versions of themselves. We discuss how he helped make Panasonic Automotive one of the most admired places to work – and break down “the work” you need to put in, if you want to land in the top 10%.

Taking the worry out of the “success model”1 thing that will surprise you about StephenWhy Panasonic allows Stephen to also work externally as a speaker and coachWhere highly people want to come – and stayWhy it’s a bad sign when your company gets you a coach, and what you should do insteadDo this and you have already wonDealing with obstaclesHow coaching differs (vs training, mentors, rotations)How coaching creates accountabilityParts of Executive Presence that most people overlookChanging "neural pathways": 65% people should first focus here63, 90, and 1%It’s gotta be sticky and WTF!10-year study on successful CEOsWhy companies promote ineffective leadersHow Stephen closed the gap when he realized he wasn’t qualified to do his jobHow to reach out: the quarterly goal Stephen sets for his direct reportsDEI in action and “attracting what you operate to”Unintended consequences when you put in the work

 

BIO AND LINKS:

Stephen Childs is VP & CHRO at $8.5 billion leader Panasonic Automotive, where he has been instrumental in making it one of the most admired places to work. He is a highly acclaimed global keynote speaker and executive coach, certified at Columbia University, and is on a relentless mission to help others become Undeniable. A Global Talent Fellow at the Wharton School, member of the Forbes Human Resources Council, and two-time HR Executive of the year, Stephen is an alum of the University of Alabama.

Stephen on LinkedIn: https://www.linkedin.com/in/stephenchildstalentmgt/Panasonic Automotive: https://automotive.panasonic.com/enBook Stephen to speak: https://speakerhub.com/speaker/stephen-childsStephen’s Coaching Website: https://www.neuroexecutivecoaching.netBrooke Vuckovic’s model on Executive Presence: https://insight.kellogg.northwestern.edu/article/executive-presence-how-to-develop-yoursDr. Matthew Walker, Why We Sleep: https://www.simonandschuster.com/books/Why-We-Sleep/Matthew-Walker/978150114432563 days to create a habit (Dr. Caroline Leaf): https://drleaf.com/pages/about-dr-leafAtomic Habits by James Clear: https://jamesclear.com/atomic-habitsStephen’s sticky “WTF” model: https://www.linkedin.com/pulse/wtf-stephen-childs-gtml-/David Rock at the NeuroLeadership Institute: https://neuroleadership.com10-year study: 4 Things that separate successful CEOs: https://hbr.org/2017/05/what-sets-successful-ceos-apartMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

 

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 At Leerink Partners, Sasha Kelemen runs an investment banking team unlike any other on Wall Street, specializing in women and family healthcare and technology. In this continuation episode, we discuss uncomfortable truths that women face in male-dominated industries: whether you need to act like a man to get ahead, how to respond when talked over or dismissed -- and why you shouldn't opt out without giving it a shot. Sasha shares strategies and examples on communicating and networking, building your brand and presence, and negotiation that will help you rise, lead – and elevate others.

Hard work, smarts, ambition and being a sponge is essential – but the additional drivers you need to risePhysical brand and executive presence: “Firm specific awareness” and “looking the part”Do I need to act like a man to get ahead?Small elements and accents that make Sasha feel powerful and confidentThe surprising impact of wallpaper“Talking the talk” – the importance of first observing small details and normsManaging your Credibility: Apologizing, and the lesson she learned at Darden on raising your handAsk questionsWhat to do when others interrupt youEmbracing the discomfort of confrontationMaking a list and getting a sponsorBuilding relationships all boils down to this one thingAn early mistake Sasha made networking – and how she mid-course correctedThe move Sasha made that shocked her peers – but was a game changerIs it important to be liked?How you can augment your own relationship -- while also elevating others.Sasha on Negotiating: Make them tell you noDon’t opt out without trying to make it workOn backlash: How to phrase requests, and what you should always keep in your back pocketMuscle memory, practice, and ways to increase one’s confidenceWomen and getting “admin work” – “the best defense is a good offense”Board and C-Suite placements, and ways to ensure you stay top of mind

 

BIO AND LINKS:

Sasha Kelemen in Head of Women and Family Healthcare Services and Technology Investment Banking at Leerink Partners, based in New York. She is deeply passionate about all thing digital health, smashing taboos and elevating women. Prior to Leerink, Sasha worked at Goldman Sachs (VP, Healthcare Investment Banking Group), and in media planning and buying. She holds a BA from Boston College, MBA from the University of Virginia, Darden School of Business, and was listed as Business Insider’s “30 under 40” list of leaders transforming healthcare. She resides in Scarsdale, New York, with her husband and two curious daughters. Michael and Sasha thank our mutual friend, Professor Peter Belmi at Darden, for connecting us.

 

Sasha on LinkedIn: https://www.linkedin.com/in/sasha-kelemen/Leerink Partners: https://www.leerink.comSasha named to Business Insider’s “30 under 40” list of leaders transforming healthcare: https://www.businessinsider.com/30-leaders-under-40-changing-healthcare-2023Prof Peter Belmi on social class and building power (previous episode on 97% Effective): https://tinyurl.com/2xtrmryuThe unintended consequence of using “hedging” language: https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-whyHow women get backlash when negotiating (Research): https://psycnet.apa.org/record/2021-03654-001Why (and How) Women Need to Negotiate Differently (Interview with Stanford Professor Maggie Neale): https://tinyurl.com/yu2wudrtPower Posing: Where do we stand? https://www.bps.org.uk/psychologist/decade-power-posing-where-do-we-standWhy Women Volunteer for Tasks that Don’t Lead to Promotions: https://hbr.org/2018/07/why-women-olunteer-for-tasks-that-dont-lead-to-promotionsHow Women Can Say No to Office Work and Ensure Success in Professional Service Firms (Interview with Alison Temperley): https://tinyurl.com/4ubrr4mwHow to Say NO to Office Work: https://hbr.org/2018/04/women-of-color-get-asked-to-do-more-office-housework-heres-how-they-can-say-noThe No Club: https://www.theguardian.com/society/2022/may/09/they-feel-guilty-why-women-should-say-no-to-office-houseworkFormer Women and Minorities to get Ahead, Managers Should Assign Work Fairly: https://hbr.org/2018/03/for-women-and-minorities-to-get-ahead-managers-must-assign-work-fairlyMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

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A “BEST OF 97% EFFECTIVE” EPISODE! Tune in this fall for new episodes and more great content.

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

The C-suite – there’s a lot of storytelling about this world – but how do you rise there, survive and thrive there? Nihar Chhaya, Executive Coach for C-Suite Leaders and President of PartnerExec, shares his experience helping Fortune 50 executives do well for themselves, but also produce superior business and strategic outcomes. We peek under the hood of what most helps top executives -- from accepting criticism and changing behavior to managing life and work when it feels “everything, everywhere all at once.”

How life in the C-Suite most resembles these two moviesCommon presenting issue for Nihar’s C-Suite clientsCoaching… “the one business where the customer isn’t always right”Underlying need of C-Suite Leaders: recognizing blind spotsWhy you need a clear coaching contractTop interpersonal skill that deserves your attentionSecret sauce to effectively reframing criticismMini-master class on asking and framing questions so you can receive high-quality feedbackCompetition vs Collaboration: The Buddhist executive who had to deal with ambition and comparisonGetting in touch with what is most important for you, and the balance between belonging and standing out in the C-SuiteHow to maintain high-quality feedback – honesty and accountabilityImportance of strategic vulnerability in leadershipPratfall effect: needing to be both vulnerable and competentTension free feedbackConnection between executive presence and awarenessHow to make your coach a secret weaponRapid fire questions: Nihar’s biggest influence, Eagles or Cowboys, process over outcomes, and 2023 Oscar Predictions

 

BIO AND LINKS:

Nihar Chhaya, a Wharton, Columbia and Georgetown trained leadership expert, is President of PartnerExec, which helps leaders master influence. Nihar is a regular contributor to Harvard Business Review, Forbes and Fast Company. He’s also a Master Certified Coach by the ICF, and a Marshall Goldsmith 100 Coaches.

Linkedin: https://www.linkedin.com/in/niharchhaya/Nihar’s email: nihar@partnerexec.comWebsite: https://partnerexec.com/Twitter: https://twitter.com/partnerexec?lang=enThe Pratfall effect: https://en.wikipedia.org/wiki/Pratfall_effectNihar’s HBR article on managing competition with colleagues: The Upside of Career EnvyNihar’s article on feedback: How To Give Feedback People Actually Respond ToMichael’s HBR article on Office Politics: https://hbr.org/2016/04/great-leaders-embrace-office-politicsNihar’s Ben Affleck article: Are You Evolving To Be Ready For The Next Chapter of Your Career?Nihar’s Will Smith article: Deconstructing 'Will'Adam Grant’s recent critique of the Myers-Briggs“Work as a masculinity contest”: https://www.researchgate.net/publication/327626790_Work_as_a_Masculinity_ContestWayne Dyer: https://en.wikipedia.org/wiki/Wayne_Dyer18 minutes of highlights from the GREATEST GAME ever: https://www.youtube.com/watch?v=qW1xbhW2PEENihar and Michael pay homage to the amazing Dorie Clark: https://dorieclark.com/Process over outcomes, Steven Pressfield’s book: The War of ArtNihar’s Oscar prediction -- and film recommendation: To LeslieMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

 

 

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

In this engaging episode of 97% Effective, host Michael Wenderoth sits down with Stefania 'Stef' Mancini, GM and VP of Product at Intuit Canada's Consumer Business. Stef shares why she left a fulfilling career in marketing and advertising, and the transformative steps she took at Intuit that enabled her and her team to achieve three years of unprecedented double-digit growth. We discuss how to take big risks; how to get people excited – even when you miss the mark; and the art of blending authenticity with corporate politics. Stef’s got advice for how women can lean in without losing their humanity, more than a few sports analogies -- and even some dark humor, sharing the wisdom gained when she thought about work on her death bed (it’s not what you think).

Stef had a stellar career – but still wanted to do moreKeys to finding the missing link between where she wanted to be and could be – and where she actually was“Sitting in stagnation [for me] was worse than failure”How Stef pursued and landed her job at Intuit (they move fast!)How Stef was able to build important relationships -- despite not meeting anyone in corporate or on her team in person for her first 18 monthsHow Stef reconciled the dissonance of wanting to be be authentic and direct with “playing politics”Old Stef vs new Stef: how she went from pushing to be right -- to understand what success looks like for someone elseGoing about getting a mentor and sponsor (and the difference between the two)Getting a sponsor: luck of the draw or can you land one without a magical first connection?“Be a racehorse that can deliver”: the building block of being somone that top people will sponsorThe benefits of checking in with no reason, using Slack to let people know you notice themGolf, baseball, formula one, and sports: what Stef means when she says “take big swings”“Take big risks fearlessly”: How Stef took a risk and strong stand that was unpopularPutting Canada on the map: Using a failure to unlock new insights and change the paradigm of what the company could doStef’s view on how women can navigate challenges: “Don’t just walk away” but think about if changing your approach might yield a different response“If the idea of failure is not the thing that stops you, then everything is an experiment.”The impact of stage 4 cancerOn her deathbed, Stef DID think about work (and how that provided clarity)Delivery is important, but how to package that up in a meaningful wayHow to get people excited, even when you miss the markPeople want to support others – and work for others – that are driving change and making good things happenExecutive Presence: how to bring energy and what most people are afraid to doHow to pronounce Stefania? The hilarious story you will never forgetLightning round! Stef on what non-Canadians need to know about Canada; the next luminary she WILL meet; where to eat in Toronto; and what English lit we should all readWhy it is critical that more women have a seat at the table, as AI shapes the next revolution

 

BIO AND LINKS:

Stefania Mancini is General Manager for Intuit Consumer Group Canada, overseeing all product, marketing and revenue generating activities for TurboTax and Credit Karma in Canada. Intuit Consumer Group Canada provides AI enabled technology solutions and professional expert services to help over 5 million Canadians power prosperity. Prior to joining Intuit Consumer Group Canada, Stefania spent two decades in leadership roles at Klick Health, Say Media, Rogers Media, BMO Financial Group and AGF Funds Inc. She holds her degree in English literature and history from the University of Toronto. Stef is a Stage IV cancer survivor and has an amazing blended family, four children, with her husband Anthony.

Intuit Canada: https://www.intuit.com/ca/Stef on LinkedIn: https://www.linkedin.com/in/stefaniamancini/Stef featured on Women of Influence: https://tinyurl.com/3ryda7wsStef named as Intuit Canada GM: https://strategyonline.ca/2023/05/18/in-brief-intuits-head-marketer-now-its-gm/Radical Candor concept: https://a.co/d/dXkgspDShe recommends you read Alexander Pope: https://www.poetryfoundation.org/poets/alexander-popeMichael’s book, Get Promoted: https://tinyurl.com/453txk74

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SHOW NOTES:

Do you subscribe to feel good stories that great leaders inspire and eat last? In this episode of 97% Effective, Executive Coach Michael Wenderoth challenges your views with three hard truths about effective leadership that are often overlooked. Michael highlights insights from distinguished guests— Chief Pilot Tenille Cromwell, Professor Don Moore of UC Berkeley, and Professor Jeffrey Pfeffer of Stanford. Tenille takes us into the cockpoint during a thunderstorm to emphasize the necessity for “absolute decision making” in critical situations. Don wants to expand leadership beyond inspirational speeches to include the less sexy work of designing systems that lead to better outcomes. And Jeffrey underscores the importance of maintaining one's position of power to effect change. Leadership is rougher and tougher than TED Talks make it out to be: Tune in for a candid conversation on what it truly takes to succeed and lead in your career.

Hard truth #1: It’s not all about collaboration (lessons from Tenille Cromwell, Chief Pilot & former Navy Mission Commander)Descending into Bozeman when you can’t see the runway: “It’s not all ‘kumbaya’: There’s a time and place for absolute decision making”The #1 mistake is not leaders abusing power, but their failure to use it.Ask yourself: How might I be avoiding making hard decisions?Hard truth #2: Think beyond hearts and minds (insight from Professor Don Moore, Haas School of Business School, and author of Decision Leadership)Thinking beyond inspirational speechesLeadership is about influencing the behavior of others toward a desired outcomeAsk yourself: How might I build systems to make it easy for people to choose wisely?Hard truth #3: “Keep your damn job” (Professor Jeffrey Pfeffer at Stanford, and author of 7 Rules of Power, on a leader’s first responsibility)If you lose your position or job, your ability to get stuff done will go way downAsk yourself: Am I paying sufficient attention to who and what keeps in my role?Summary and final thoughts

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Episode #42 - Tenille Cromwell, Chief Pilot and Former US Navy Mission Commander: A Chief Pilot's Insight: 4 Leadership Lessons To Help Your Career Take Off https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/9462d482-32c2-43ac-8409-1dceffd5e645Episode #56 - Don Moore, Professor at the Haas School of Business: Expand your influence through “Decision Leadership” https://redcircle.com/shows/97-effective/ep/44d05e21-c339-4007-b823-d2b2f11f2f42Don’s book, Decision Leadership: https://a.co/d/3Lcn4lNEpisode #65 – Jeffrey Pfeffer, Professor at Stanford: What Leaders Should Care About Most https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/42e4bfe8-9ef5-4d26-bb21-4011cdb02450Jeff’s book: 7 Rules of Power: https://a.co/d/ixvdPbyMichael’s book, Get Promoted: What You’re Really Missing at Work That’s Holding You Back: https://a.co/d/8s0pFVjMichael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5NEW: Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28y

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

In this episode of 97% Effective, Michael Wenderoth speaks with Axel Ohrstrom at Amazon Web Services about keys to starting your career off right, particularly in those first critical years right after college. We discuss what a high-impact contribution looks like in your job, the importance of volunteering on interesting projects, and how to continuously learn and grow. Axel shares how he builds key relationships when working remote, and how to build a team dynamic when you are not the manager. By the end of this episode, you’ll leave with fresh perspectives on important soft skills – and a deeper appreciation for how the next generation thoughtfully approaches the world of work.

 

SHOW NOTES:

How Michael and Axel met: Was it the free pizza?Axel’s blunt view on early career advice he got: “Do your best on your resume and submit your application.”Ignoring the “Seniors only” signReframing office politicsAddressing the elephant in the studio: What can I learn from a 26 year-old about career acceleration?Work hard, but don’t always keep your head downThe critical first step: How do I even know what a high impact contribution is?Parsing prioritiesThe importance of holding up your hand to work on interesting projects, particularly those that are in your manager’s sphere of influence“High impact work when you start your career is not the same thing as high impact work a year or two years in”: How to continuously develop yourself and rise to the expectationsWhat’s the skill that will accelerate your learning path?Observations on how skills from studying remote apply (and don’t apply) to working remoteWhy Axel keeps his “camera on” as much as possible in meetingsThe power of self-reflection: Trace back what is driving a particular feeling, notice trends, but then act and try a few thingsBalancing learning applicable skills and what you’re interested inEffective ways to network when you are youngerGet comfortable with rejection, but ways to increase your odds: find commonality, be short and sweet, and be open about what you are asking forTechnology reduced the friction on reaching people, but make sure you do the research!Asking good questionsWhat Michael did not ask: Axel shares important tips on building a team dynamic when you are not the manager, and as a remote employeeThe value of the 1-1 meeting (it’s not just a work check-in)The power of asking adviceWhen there is no video or audio: Inject your personality and develop a voice on slack6 resources that Axel recommends on starting your career off rightAxel’s hobby re-selling limited edition sneakers

 

BIO AND LINKS:

Axel Ohrstrom works in Strategy & Operations at Amazon Web Services (AWS), which he joined straight out of college during the global pandemic. In his Sales Operations role, he focuses on program management and driving strategic priorities for the Worldwide Public Sector (WWPS) Group, and supports generative AI initiatives across AWS. Originally from Sweden, Axel holds a BA in Economics from Carleton College and has studied at the Stockholm School of Economics, and the Tuck School of Business at Dartmouth (Business Bridge Program). Passionate about democratizing AI, the gaming industry, and helping young professionals, Axel serves as Business Advisor to the Bronx Gaming Network and as a GRE Tutor.

 

Axel on Linkedin: https://www.linkedin.com/in/axel-ohrstrom/AWS: https://aws.amazon.comCarleton College, ranked #1 in undergraduate teaching in the USA (13 years in a row): https://www.carleton.edu/about/carleton-at-a-glance/Adam Grant’s book, Originals: How Non-Conformists Move the World: https://a.co/d/1XvcH7qThe Bronx Gaming Network: https://www.thebronxgamingnetwork.comAir, the movie: https://www.youtube.com/watch?v=Euy4Yu6B3nUGorick Ng on 97% Effective: What You’re Not Taught in School: https://tinyurl.com/mr43sbupGorick Ng’s book, The Unspoken Rules: https://www.gorick.com/unspokenrulesMichael Melcher on 97% Effective: Harnessing the Relationships That Will Transform Your Career: https://tinyurl.com/mwsf2hftMichael Melcher’s book, Your Invisible Network: https://michaelmelcher.com/yourinvisiblenetwork/Jeffrey Pfeffer on 97% Effective: Why Good People Need to Understand the Rules of Power: https://tinyurl.com/3y56bzczJeffrey Pfeffer’s book, 7 Rules of Power: https://jeffreypfeffer.com/books/7-rules-of-power/Matt Abraham’s podcast, Think Fast, Talk Smart: https://www.gsb.stanford.edu/business-podcasts/think-fast-talk-smart-podcastCharles Duhigg’s book, Supercommunicators: How to Unlock the Secret Language of Connection: https://a.co/d/i4IXZMcDavid Brooks book, How to Know a Person: https://a.co/d/8VBKVdMMichael’s book, Get Promoted: https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

In this episode of 97% Effective, Michael Wenderoth discusses with guest Helio Mosquim how you can deliver more impact and advance your career by creating new roles within your existing company. Helio, technology director at Vale in the Amazon region of Brazil, shares 3 keys that have powered his journey: serving a higher purpose, building strategic coalitions, and creating resources by leveraging executive education and coaching. He talks about going beyond your job description, focusing on goal convergence, and managing the “butterflies” and spotlight that come with taking risk.

SHOW NOTES:

The underexamined strategy to advancement and greater impact: creating a new role in your company (vs displacing someone else or looking outside)Adapting and learning: A Brazilian teenager moves to Congerville, Illinois, USA (population 400), thanks to AFS.Helio’s latest career and life move, taking a role in the Amazon region of BrazilWhat innovation looks like in the mining sector at Vale: Green briquettes, AI + Telemetry to enhance truck driving, and predicting deforestationHow Helio connects his work to serving a higher purposeHelio’s Key #1 on advancing by creating new roles: Have and Connect to Higher PurposeGoing beyond your job descriptionWhy and how Helio left a global IT role to take a regional role in the Amazon“Building power is a combination of skill and will”Why it’s important to have a clear and bold aspirationHelio’s Key #2 on advancing by creating new roles: Create Strategic Coalitions with Shared PurposeFinding the sweet spot (goal convergence)Being clear, vocal and intentional about your goals – and the greater visionThe importance of taking risks: How Helio proposed a new role in the Amazon to his boss and his boss’s boss“If you don’t have butterflies in your stomach, you are not challenging yourself.”The critical role of Adriana, Helio’s wifeIs Helio a politician? The need for strong political skillsTechnology as a tool, a means to achieves an endHelio’s Key #3 to advance through creating new roles: Leverage learnings from Executive Education and CoachingHow Helio leveraged Stanford executive education and his connections forged there to create a win-win-win that is helping startups in the Amazon ecosystemHow to ensure you stay focused when you take on “extra work”Why Helio joined as an advisor at Coalition for ImpactHow systems thinking is essentialHow to make sure when you help others, you don’t get left behindHow speaking, writing raised his profile 6 years ago, putting Helio in the spotlight“Get attraction rather than reaction”What Helio needed to unlearnWhat Helio learned from coaching: The importance of shifting from anxious to problem-solving mode.

 

BIO AND LINKS:

From the Silicon Valley to the jungles of Brazil’s Amazon region, Hélio Mosquim Jr. is a technology director for Vale SA, a global mining company. With more than 25 years of experience across multiple industries in Europe, Asia, and Americas, Helio is deeply passionate about creating positive change, transformation and results by empowering people and organizations through technology and innovation. Startup Mentor, Board advisor, he also co-founded Match4Action that works with CrowdDoing to address critical global challenges through a systems change approach. Helio holds a B.Sc in Business Administration, an MBA, and Executive Education in Leadership from IMD, and Corporate Innovation from Stanford GSB (LEAD).

Helio on Linkedin: https://www.linkedin.com/in/heliomosquim/Profile on Helio in Stanford’s LEAD Executive Education : https://www.gsb.stanford.edu/exec-ed/difference/voices/helio-mosquimMatch4Action: https://www.gsb.stanford.edu/exec-ed/difference/leaders-accelerate-social-change-match4actionCrowdDoing: https://www.crowddoing.world/AFS Intercultural Programs: https://afs.orgSystems Thinking, explained: https://youtu.be/GPW0j2Bo_eY2025 Global COP30 Summit taking place in Belem, Brazil: https://greeneconomicsinstitute.org.uk/cop30-belem-brazil-november-2024/Michael’s book, Get Promoted: https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Create powerful resources to elevate others, your causes – and yourself. In this episode of 97% Effective, Michael Wenderoth shares how three guests created resources to power their missions and themselves – and the critical lessons you can learn from them. We look at venture capitalist Leesa Soulodre, General Partner at R3i Capital, on the communities she has created to level the playing field for underrepresented global entrepreneurs; Joy Chen, CEO of the Multicultural Leadership Institute (MLI), on how “UAT” has benefited others and taken her to the top of three industries without ever applying for those jobs; and Jewel Love, Founder of Executive Black Men, who created a powerful professional network to help Black men crack the code in corporate America. You’ll leave this episode inspired. What powerful resources will you create?

How most people give up their powerCreating resources to build power and serve multiple goalsGuest #1: Leesa Soulodre, General Parter at R3i Capital, on the power of creating communityWays that communities serve us: co-creation, belonging and making us smarterCreate resources that provide unique value to othersGuest #2: Joy Chen, CEO of the Multicultural Leadership Insitute (MLI), on the power of UAF (Useful Amazing Free)How a blog post catapulted her careerPowerful resources get you invitedWork at intersections that matter to become the “go to”Guest #3: Jewel Edward Love, CEO of Black Executive Men, on the power of creating a vetted networkPowerful resources and platforms grow exponentially in value over timeLessons on how to create powerful resourcesExamples of resources created by Michael’s clients

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Episode #45 - Leesa Soulodre, Founder and General Partner at R3i Capital: Community & The Working Mother Advantage: The Rise of Women in VC - https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/d449d27e-ea2b-4bad-b28f-5d43fa5586ceEpisode #40 - Joy Chen, CEO at the Multicultural Leadership Institute: How "UAF" Can Increase Your Influence and Shatter Glass Ceilings - https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/226d8209-d2db-4abb-b5a2-a1662454f725Episode #27 - Jewel Edward Love, Jr, Founder at Black Executive Men: Cracking the Code for Black Men in Corporate America - https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/1dd24514-0311-4d09-9caa-4c3a819178ccMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5NEW: Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28y

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Frustrated with your boss or others at work? Conflict is inevitable in organizations, so if you wish to rise or get things done, you need to understand how to make critical relationships work. In this episode of 97% Effective, Michael Wenderoth shares practical tips on how to “REFRAME and RESET” to manage conflict and make relationships work. He highlights insight from Nihar Chhaya, President at Partner Exec, on how to get into a nonjudgmental space; Dr. Gary McGrath, CEO of Statarius, on the counterintuitive way to deal with those who challenge us; and L Bonita Patterson, CEO of Polaris, on managing your emotions. He ends on de-personalizing conflict and employing redirection as powerful strategies for resetting relationships.

The need to make key relationships workWhy conflict is inevitable in organizationsAre you part of the problem?“Reframe and Reset”Tip #1, from Nihar Chhaya, President at Partner Exec: How to get into a nonjudgmental spaceHow is what you are currently doing working for you?Tip #2, from Dr. Gary McGrath, CEO at Statarius: The counterintuitive way of dealing with people that we are challenged byWays to “get to know each other” and not take things personallyWhat you need to know about your enemiesThe importance of getting into a curious mindsetYes, some relationships are toxic: realize when you are suffering versus when you are strugglingTip #3, from L Bonita Patterson, CEO of Polaris Consulting: The role of emotions and how to manage themThe importance of getting to a place of emotional neutralityThe power of de-personalizing and re-direction to reset relationships

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Episode #33 - Nihar Chhaya, Executive Coach for C-Suite Leaders: How To Navigate “Everything, Everywhere All At Once”https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/a8c3ce1e-064d-4938-91cf-e9f46d8e0f52Episode #77 – Dr. Gary McGrath, CEO at Statarius –From Toxic to Terrific: Turning bad bosses into great leaders https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/9bc185b0-fb84-444a-ba8f-d01200331d50Episode #3 – L Bonita Patterson, CEO of Polaris: Communicating When Things Heat Up https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/b8e13139-f2cc-49e1-9b01-427b37dd00b4Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5NEW: Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28y

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Being transparent and vulnerable at work can create safe spaces, trust – and deeper relationships. BUT BE WARNED: doing so can also bite you on the butt -- and send your career backwards. In this episode of 97% Effective, Michael discusses how to be smart and strategic about how much you disclose at work. He covers insights and practical advice from distinguished guests: Professor Peter Belmi at the University of Virginia, on leading with vulnerability; Maria Incontrera, social media and thought leader consultant, on “curated transparency”; and CEO Coach Celine Teoh, on the “15% rule” and how she helps top executives apply it. You’ll leave this episode with a sharp, nuanced view – and practical tips - on vulnerability.

Why you need to be careful about being authentic, transparent and vulnerable at workCorrecting misconceptions about vulnerability and disclosureInsight #1: Professor Peter Belmi on “being situationally appropriate”Tactics to create influencePower up or power downWhat does the situation call for – and others need to see or feel?Warmth vs Confidence: Would you be more likely to work with a competent jerk or a lovable fool?Insight #2: Marie Incontrera on how much should you share about yourself onlineSharing builds trustCurate your transparency: “We all edit”What are you choosing not to share?Insight #3: Celine Teoh, CEO Coach, on the 15% rule developed by Carole RobinYour comfort zone as a set of concentric circles: Where does growth occur?What might baby steps look like for you?Take smart risks, so you don’t sink yourself

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Research (Leadership Quarterly): “Warning for excessive positivity: Authentic leadership and other traps in leadership studies” https://tinyurl.com/4ndw3ypcEpisode# 5 – Peter Belmi, Professor at University of Virginia: Social Class & Our Beliefs – How they affect our Path to Power - https://tinyurl.com/2xtrmryuThe concept of “powering-up” and “powering-down” – from Professor Deborah Gruenfeld, in her book, Acting with Power: https://a.co/d/eC5gxVXWhen people would rather work with competent jerks than likeable fools. Research (Belmi and Pfeffer): https://psycnet.apa.org/record/2018-17089-001Episode# 6 - Marie Incontrera, CEO of Incontrera Consulting: Why A Strong Digital Presence Matters: https://tinyurl.com/52rsn39b“4 Things to Ask Before You Share Your Personal Life at Work” (Dorie Clark): https://tinyurl.com/dx6bzda4Episode #14 - Celine Teoh, CEO Coach: Harnessing small signals, vulnerability, and conflict: https://tinyurl.com/48y9fxp3The Schwarzman Scholars: https://www.schwarzmanscholars.orgCarole Robin’s Book, Connect: https://a.co/d/9rL96VGMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5NEW: Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28y

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Do you find it challenging to secure a sponsor at work – or deal with a difficult colleague? Many times we’re told to “go build a relationship,” but it’s not really clear what that means or how to do that. In this episode of 97% Effective, host Michael Wenderoth shares the counterintuitive yet powerful strategy of seeking advice to overcome workplace challenges and advance your career. He shares four diverse situations where seeking advice has benefited his clients -- seeking a mentor, aiming for a promotion, gaining support for a proposal, and converting an adversary into an ally – and three pitfalls to avoid. By the end of this episode, you’ll understand the underlying social science of why seeking advice is so powerful, and how to put that in practice thoughtfully, effectively, and efficiently, so you get the people part right at work.

Two reasons why you need to open doors and build relationships with people at workWhy seeking advice feels counterintuitive – but is powerful and highly beneficialFour situations where seeking advice pays huge dividendsSituation #1: When Sam sought a mentor or sponsorWhat’s wrong with “Let’s catch up for coffee” and “Can I pick your brain”Situation #2: When Dave sought clarity on the path to promotionThe important of getting your boss’s perspectiveSituation #3: When Jack sought support for his proposalThe “meeting before the meeting” to build allies and avoid surprisesSituation #4: When Alex turned an adversary into an allyWays to seek advice from someone you probably detestThree mistakes to avoid when asking advice

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/How seeking advice is critical to getting a promotion: https://hbr.org/2022/10/how-to-get-your-first-promotionResearch: Why Seeking Advice Boosts Perceptions of Confidence https://www.hbs.edu/faculty/Pages/item.aspx?num=47824Research: Why Seeking Advice Rather Than Feedback Yields More Developmental, Critical and Actionable Input https://www.hbs.edu/faculty/Pages/item.aspx?num=56638Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28y

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SHOW NOTES:

In this episode of 97 Percent Effective, host Michael Wenderoth explores the essential role of adopting structure to boost your communication and advance in your career. He shares three pratical tips: how to start conversations powerfully, organize your thoughts around a proven template, and express ideas concisely in a list of three. He highlights the insightful and memorable advice of Chris Fenning (Author, The First Minute), Phillip Mohabir (CEO, Vivosurgery) and Samia Qamar (Director People, S&P Global Pakistan). Adopt these three techniques and you’ll improve the efficiency, effectivemness and clarity in your communications – widely viewed as the #1 ranked leadership trait.

Why structure will boost your communication skills and elevate you at workAre great communicators born, and is communication more art or science?How structuring your communications makes it easier for others to retain the message – and makes it easier for you to assemble itWhat good is it to have great ideas if people don’t understand them?Structure introduces constraints, which can fuel creativity - not suppress itStructure Tip #1: How to Start the First Minute (from Chris Fenning, Author and Communications Trainer)“Context – Intent – Key Message”It’s about being concise, not being bluntStructure Tip #2: Adopt TemplatesStructure Tip #3: Use a List of 3“Think in paragraphs but speak in bullets” – Advice from Phillip Mohabir, CEO of Vivosurgey, on lessons working in Investor RelationsWhy it’s important to be sharp and on point with senior leaders“I stopped giving second order details” -- How feedback on Samia Qamar’s communication led her to make this one change that dramatically improved how she was received and perceivedWhat are the needs and perceptions of others?Embracing structure to improve your communications and leadership ratings

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/How Constraints can move us forward (Forbes article): https://tinyurl.com/57xxzj6e“Creativity comes from limits, not freedom” (NPR Interview with Jon Stewart): https://tinyurl.com/mtj3uwnvEpisode #4 – Chris Fenning, Award-winning Author: How to Start Conversations That Get Results https://tinyurl.com/46555wxzEpisode #24 – Phillip Mohabir, CEO of Vivosurgey: Take Action and Make Bold Moves https://tinyurl.com/ezhb87knEpisode #59 – Samia Qamar, Director People (S&P Global Pakistan) – The Keys to Your Rise https://tinyurl.com/ycxfdwy7Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28y

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SHOW NOTES:

Have you ever been told “You just don’t show up like a leader”? Or have you ever felt or said that about someone else? In this short episode of 97% Effective, Michael Wenderoth shares three ways to powerfully elevate your presence and communication, drawing from his conversations with experts from the world of acting: past guests Chip Davis, Richard Newman and Tamzin Townsend. Their insights and tips will have you rethink acting, authenticity, and what brings energy. Spoiler alert: The key to increasing your presence is not about the content of what you say, it’s all about how you say it (mindset, body language and tone) – and what others take away. Apply these three tips and you’ll be well on your way to increasing your leadership and communication ratings, areas that are critical to getting promoted and increasing your impact.

Why your presence and communications matters so much at work.Hard truth: How you say it is more important than the actual content.Lessons from past guests, leaders from the world of acting and the dramatic arts.Insight #1: from Chip Davis, Acting and Voice Coach: Embrace fear to avoid tension.“Leaders need to perform competence.”Insight #2 from Richard Newman, CEO of Body Talk: The power of body language (research findings).“Think about congruency, not authenticity” when it comes to what your audience sees in your body language.Insight #3 from Tamzin Townsend, Queen Midas of the Theater: The importance of tone to bring energy.“Our voice can do SO much …a lot of energy is in the voice.”The power of silence in a noisy world.Bottom Line: Spend less time on your content, and more time on how you’ll deliver it.3 things to do when preparing your next communication.Resources and Next Steps. 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28yEpisode #32 - Chip Davis, Voice and Acting Coach: Leaders Need to “Perform Competence” (and How To Do That): https://tinyurl.com/bdhenxyzEpisode #75 - Richard Newman, Founder & CEO at Body Talk: How to Master Your Body Talk to Elevate Your Leadership: https://tinyurl.com/4fe365jtEpisode #69 - Tamzin Townsend, Acclaimed Theatre Director & Communication Trainer: Harnessing the Power of Acting & Theatre in Professional Communications https://tinyurl.com/3av52v56The expression, “You can’t buff a turd” - https://en.wiktionary.org/wiki/you_can%27t_polish_a_turdMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/

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SHOW NOTES:

We’re often told, and believe: “What Got You Here, Won’t Get You There.” But that’s dangerous and often misguided! In this short episode of 97% Effective, Executive Coach Michael Wenderoth challenges the conventional wisdom that what got you to your current position won't help you progress further in your career. He discusses the importance of tapping into one's past experiences and successes to overcome work-related challenges and make significant career advancements. People, he reveals, often overlook their strengths and past achievements, which can be crucial in navigating work transitions and achieving career goals. Through four client examples – Dan, Jasmine, Rhonda and Keshav – Wenderoth shows how revisiting past strategies and strengths enabled each to break through career stagnation or obstacles. You’ll see how one's past experiences and successes hold valuable lessons and strategies that can be repurposed to meet current challenges and opportunities for growth. By the end of this episode, you’ll be rethinking the traditional advice -- and leave with 3 steps to more powerfully “Tap Your Past” to better navigate your career.

The Misconception of “What Got You Here, Won’t Get You There” and how it gets dangerously misapplied.Don’t suppress or disregard past strengths, habits, sources of success – but do the opposite.TAP YOUR PAST: the counterintuitive process that helps you creatively “mine gold” that will power you forward through new challenges.How we get “stuck” at work, when our roles or situations change.Whole person coaching recognizes that clients are naturally creative and resourceful.Client example #1: Accelerating his network in his new company -- how Dan, bank director, resurrected his bold and proactive approach.Don't immediately kill off what has served you.Client example #2: Overcoming her shyness to be seen and and heard on the leadership team -- How Jasmine, finance leader, applied strategies she used when moving to a new country.Find similar situations in your past life or work to identify what helped you through them.Client example #3: Being told “you’re too young – you need more years in your current role” -- How Rhonda, sales director at a tech giant, applied her sales skills to overcome her company’s culture to only promote those with seniority.Apply your work expertise to better manage your career.Client example #4: From avoiding to embracing office politics -- How Keshav, VP at Light & Wonder, re-examined and reframed the problem.Get a new perspective by looking how you or your team solves similar challenges on work problems.To advance, examine and draw creative insights from your past habits, past life situations, past expertise.The 3 steps and powerful questions to “Tap Your Past.”

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5“The client is naturally creative and resourceful” – The Columbia University 3CP Coaching model: https://www.tc.columbia.edu/coachingcertification/faq/Keshav Pitani, VP of Light & Wonder, on 97% Effective: Overcoming Your Aversion to Office Politics” https://tinyurl.com/3mjxvbwsMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/

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SHOW NOTES:

If you have a hard time dealing with “office politics,” listen in. In this episode of 97% Effective, Michael Wenderoth shares three practical ways to help you reframe office politics, an area you must manage to survive and thrive in corporate life. We listen to how Camiel Gielkens, CEO at Relevance, learned from getting burned early in his career; how Executive Coach Raquel Gonzalez helps bright, rationale people navigate “arbitary social norms”; and how Keshav Pitani, VP at Light & Wonder, drew inspiration from game developers to overcome his aversion to office politics. We end with a bonus exercise to help you see office politics in a more positive light.

The key to unlocking career success: reframing how you see and approach office politicsWhy are office politics unavoidable – and so important to navigate?A CEO’s insight: Tough lessons learned from ignoring office politics early in one’s careerOffice politics defined: “the mechanism by which conflicts get resolved”Reframe #1: “See office politics as an engineering problem”How to build abitrary social norms into your operating modelReframe #2: “Think like a game developer”What do you need to engage someone on your critical path?Managing office politics got this VP promoted, but more importantly it enabled his more important goal: elevate and better help his team flourishReframe #3: Change the wordingThe two-column exercise that will make you playful, curious – and see office politics in a more positive light

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5Camiel Gielkens, CEO of Relevance, on 97% Effective: “How Power Amplifies Your Impact” https://tinyurl.com/27wfjs7zResearch study: “How important are political skills for career success? A systematic review and mete-analysis” https://doi.org/10.1080/09585192.2021.1949626Raquel Gonzalez-Dalmau, Executive Educator and Coach, on 97% Effective: “Office Politics as an Engineering Problem” https://tinyurl.com/nhcyjzm9Keshav Pitani, VP of Light & Wonder, on 97% Effective: Overcoming Your Aversion to Office Politics” https://tinyurl.com/3mjxvbwsReframe #3: Exercise available on Michael’s website https://changwenderoth.com/audiobook-resources/Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/

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Communications expert Richard Newman shares with Michael his latest book, Lift Your Impact. We dive into how to transform your mindset, creating the foundation for personal growth that enables you to better influence and elevate others, and your work. Richard also shares practical tips on how to set and achieve goals, navigate conflict at work, and deepen connections through communication.

SHOW NOTES:

The Power of Being Shy: A Different Perspective on CommunicationWhy Richard wrote Lift Your Impact: Addressing 3 Post-Pandemic ChallengesMindset Mastery: The Foundation of Personal GrowthLifting Others: The Art of Positive InfluenceCAR: Commitment, Action, RoutineMarathon Training and Overcoming ObstaclesThe Power of Rituals in Achieving GoalsNavigating Conflict in Professional SettingsEmpathy and Understanding in Conflict ResolutionThe Art of Asking the Right QuestionsDeepening Connections Through CommunicationFuture Projects and Personal Growth

 

BIO AND LINKS:

Richard Newman is the Founder and CEO of Body Talk, based in the UK. Over the past 23 years his team has trained over 130,000 business leaders around the world, to improve their communication and impact. Richard started his career working with Tibetan monks in the Himalayas at 18, then worked as a professional actor before becoming a communication coach and keynote speaker. He has won the coveted Cicero Grand Prize Award for Best Speechwriter of the Year, and his research on non-verbal communication was published in the peer-reviewed scientific journal Psychology. Richard is the author of two books, You Were Born to Speak and Lift Your Impact

Body Talk: https://ukbodytalk.comRichard’s book, Lift Your Impact: His Book: https://liftyourimpact.com/thebookLinkedIn: https://www.linkedin.com/in/richardnewmanspeaks/Instagram: richardnewmanspeaksRichard’s book, You Were Born to Speak: https://borntospeak.comMichael on Richard’s LIFT podcast – Get Recognised at Work and Get the Promotion You Deserve: https://ukbodytalk.com/resources/videos/promotion-you-deserve/Michael’s book, Get Promoted: https://tinyurl.com/453txk74

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SHOW NOTES:

Your Power Map should dramatically help increase your career success. But you created your Power Map and are finding it, well, “meh” (not very impressive). In this brief episode of 97% Effective, host Michael Wenderoth explains why you are getting poor results, sharing the top 3 mistakes he sees executives make in their Power Maps. He walks you through what you are missing, what to do instead, and examples from real clients. Use this episode to self-audit your Power Map and you’ll go from “meh” to “yeah!” results, dramatically helping you accelerate your career and get big things done at work.

The origin and meaning of the expression “Meh”Practical tip: use this episode to audit your Power Map (which you created in Episode 78 HERE, using the FREE tool you downloaded on Michael’s coaching website, HERE).Mistake #1: Not creating Your Power Map by handMistake #2: Ignoring the EgoMistake #3: Great Analysis, No Action“It’s all about increasing your odds of success”Summary and Additional Resources

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

The Power Map explained (Episode 78, 18 minute episode): https://tinyurl.com/2b56dps3The expression “Meh” -- origin and popularization: https://en.wikipedia.org/wiki/MehDownload the FREE Power Map tool, on Michael’s website: https://changwenderoth.com/the-power-map/The Power Map, exampled in depth: Chapter 9, in Get Promoted: https://tinyurl.com/453txk74Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/Summary of Michael’s 3-step Power framework (“The Rock, the Map and the Snowball”), in his Harvard Business Review article: https://hbr.org/2022/10/how-to-get-your-first-promotionMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

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SHOW NOTES:

You work three days from home – and two days in the office. Hybrid work is the new normal. To maximize your influence, what strategies work best when you are remote and online, what strategies work best when face to face in the office? In this episode, Michael Wenderoth talks to Dr. Ignacio Gafo, learning and development/edtech expert and Head at HSLU, Lucerne University of Applied Sciences and Arts. They discuss blending online and face-to-face interactions to foster better collaboration, ways to personalize experiences to accelerate bonding and connection, and the untapped opportunity with AI. Dr. Gafo shares insights from his leading work at IE Business School and MIT, describing how one key change to an executive education program got powerful results. He also unveils an innovative program in sustainable tourism that he is developing with the United Nations.

The biggest mistake people continue to make when interacting onlineHow Dr. Gafo defines influenceHis mantra: “Make it personal”How online is best good for transactional, non-real time collaborationHow face to face is best for bonding, motivation, engagementMaking the most of a blended work week: how to use your in-person timeQuarterly “on-sites”: A powerful practice deployed by one of Michael’s clientsBeyond ropes courses and lunches: How to tailor and maximize the impact of bonding activities“The first thing is to create the connection”How Dr. Gafo shifted a MIT program from online to hybrid to increase satisfaction – and sales“It’s not only about the people, but also the physical space”Do the principles work the same for different nationalities, different ages?Connecting and being personal is not just setting up a Zoom call!The freedom to come up with something new: Insights from Dr. Gafo’s latest innovation, a new Bachelor’s program in sustainable tourism with the United NationsWhat people want most in their learning environment: transformational experiences and flexibilityAI is about personalization, not about automationRegardless of online or In-person, the key question you need to ask yourself

 

BIO AND LINKS:

 Dr. Ignacio Gafo, a global scholar and executive, is the head of HSLU Lucerne University of Applied Sciences and Arts. His industry experience covers 25 years in corporate leadership at Vodafone, Mars and Canon – and in learning & development at IE Business School, where he served as Associate Dean overseeing their top ranked Global Executive Education programs. Dr. Gafo lectures on change management at the School of Engineering at Brown University (USA), serves as Expert in Digital Marketing at the United Nations Academy ,and contributes as a researcher for the United Nations World Tourism Organization. He holds a PhD in Marketing and Communications at the Complutense University in Madrid, Spain.

Dr. Gafo on LinkedIn: https://www.linkedin.com/in/ignacio-gafo-advisor/X/Twitter: @ignaciogafoDr. Gafo’s academic profile, Brown University: https://prime.brown.edu/people/ignacio-gafoHSLU: https://www.hslu.ch/en/The United Nations Academy: https://unacademy.un.orgUnited Nations World Tourism Organization: https://www.unwto.orgDr. Gafo on “Liquid Learning”: https://www.youtube.com/watch?v=74e3WXfqYsMMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

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SHOW NOTES:

“A compass points you true north , but it’s got no advice about the swamps, deserts and chasms you’ll encounter along the way.” In this short episode of 97% Effective, Executive Coach Michael Wenderoth shares his Power Map, a powerful tool that helps you get promoted, get big things done, and not only survive – but thrive – in your company. He covers: 1) why and when to use it, 2) how to use it, step by step, and 3) brief examples. By the end of this episode, you'll be able to create your own Power Map to accelerate your career. Download his tool and make your own Power Map as you follow along in the episode, and you’ll leave with new insights and practical steps to advance at work.

 POWER MAP Introduction: Why and When to use itGet practical: Download his Power Map tool and apply it to your own situation as you listenContext: When to use it in Michael’s 3-step framework “The Rock, the Map, the Snowball”2 critical questions: How do you spend your time at work? With whom?“Strategy is a fancy way of what you say no to”The hard truth about how decisions are made in organizationsWisdom from Abraham Lincoln: What's the use of knowing True North?POWER MAP: How to useStep #1 (that most people can’t state clearly): What’s your Goal?Step #2: Which one person has the most power and influence to affect your goal?Step #3: List needs, backgrounds, connectionsHow to harness “influence conduits” and “influence assets”“Being a detective”: What do you NOT know… and how can you find out?Step #4: Taking actionPOWER MAP: 3 examplesGetting Promoted (Marta’s Power Map insight: getting critical senior people on her side, and where and how to provide value)Starting a New Role (Alex Power Map insight: getting hidden insight from an executive assistant, and the power of volunteer roles)Advancing a Cause (Greg’s Power Map insight: framing proposals in novel ways to secure key allies, and re-setting metrics)Additional situations where your Power Map will help you: Surviving a Reorganization, Leading Change, Making a Lateral Move.Additional Resources

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Download the FREE Power Map tool, on Michael’s website: https://changwenderoth.com/the-power-map/The Power Map, exampled in depth: Chapter 9, in Get Promoted: https://tinyurl.com/453txk74Summary of Michael’s 3-step Power framework (“The Rock, the Map and the Snowball”), in his Harvard Business Review article: https://hbr.org/2022/10/how-to-get-your-first-promotionMichael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/Power Mapping, Sales and Key Account Management: Michael interviewed by Dr. Gary McGrath on Leading from the Front: https://podcasts.apple.com/us/podcast/michael-wenderoth-power-promotion-what-is-holding-you-back/id1495849139?i=1000553405238Michael on Power and how to use it to Get Promoted, interviewed on Kevin Eikenberry’s Remarkable Leadership podcast: https://www.youtube.com/watch?v=ccupXIhRQDgMichael fills the gap on what we’re often told to do to get ahead – and what we actually need to do -- on Gayle Allen’s Curious Minds at Work podcast: https://www.gayleallen.net/cm-218-michael-wenderoth-on-how-to-get-promoted/Michael on Powerlessness and Power Mapping, on the Business Simplicity Podcast, interviewed by Chris Parker: https://www.youtube.com/watch?v=YqAEJv8vMMQMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

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SHOW NOTES:

Brace Yourself! Dr. Gary McGrath, leadership guru, gets rid of bad bosses. In this continuation episode of 97% Effective, Michael and Dr. Gary walk through how he coaches a bad boss and all the stakeholders around them: their reports, peers, and even the boss of the bad boss. If you have a bad leader working for you, next to you, above you – or want to ensure you don't become one, then listen in. A coach consultant, Dr. Gary is the CEO of Statarius, a leadership development firm based in Raleigh, North Carolina, USA.

 If humility is such an important leadership trait, why are most leaders anything but?Dr. Gary on “the invisibility of leadership”: The public persona of a CEO vs the real human you don’t see behind the scenesAre horrible geniuses a model?Leadership as a responsibility, not a positionWhat Dr Gary means when he says “I get rid of bad bosses”Are you happy as a manager or leader?Coaching the bad boss who thinks they are great: 360s and other techniques to uncover blind spotsWhen the CEO brings in a Coach to work with a troubled employee: Are they avoiding doing their job?How waiting to make people decisions can harm the entire organizationThe important 3-way conversation: “The Coach is here to coach you up -- or out”Write your mission statement and then ask yourself if you are in the right jobShould a coach give advice? Be clear on the type of coach you are – or needDr. Gary on being “kind but not gentle” and how he channels Mrs. DoubtfireCoaching the peers who have to work with the bad bossRelationship Building 101: “I don’t like this man very much.. I need to get to know him better.”3 key relationships and how to use them: Coaches, mentors and sponsorsGo have lunch and ask, “How can we win together?”Coaching the direct report who works for the bad bossKnow the difference: Are you suffering or struggling?How to better assess which people should be developed into leadersCounterintuitive insight: Why promoting average people, not superstars, is a better approachReaching Dr Gary and his Statarians

BIO AND LINKS:

Dr. Gary McGrath is the CEO of Statarius, a leadership development firm based in Raleigh, North Carolina, USA. After serving as an officer in the U. S. Army, he went on to a 40-year business career in manufacturing, information technology, and marketing with Fortune 500 companies and technology startups. Dr. Gary is the author of the CEO’s Journey: The Seven Steps of Intentional Leadership. He holds degrees in engineering from the University of Connecticut and a doctorate of business administration in marketing and leadership from Nova Southeastern University.

Dr. Gary on LinkedIn: https://www.linkedin.com/in/drgarymcgrath/Statarius: https://statarius.com (or call them at +1 919-632-3235)Reach Dr. Gary vs email: gary [at] statarius.comHis Book: The 7 Steps of Intentional Leadership: https://statarius.com/resources/Dr. Gary interviews Michael, on Leading from the Front: https://open.spotify.com/episode/5cB4BNrYcSRuOiNU9Udtmq?si=28c8741cfb75428dMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Dr. Gary McGrath, CEO of Statarius, gets rid of bad bosses. 71% of people have had a bad boss, so Dr. Gary has no shortage of work. In this episode of 97% Effective, Michael discusses with Dr. Gary why we get bad bosses, what the billion dollar leadership and training industry gets wrong -- and how Dr. Gary’s research and approach get lasting behavioral change, turning bad bosses into great leaders. If you have a bad leader working for you, next to you, above you – or want to ensure you don't become one, listen in: Gary’s got a compelling argument of what you and your company should be doing differently.

Why Dr. Gary chose Statarius for his company name, and it’s one downsideDr. Gary explains his mission: “Making good bosses into great leaders with compassionate accountability”Hard Truth #1: Leadership skills can be learned, but only 30% of people should ever be leaders.Hard Truth #2: Companies throw people into leadership but don’t develop them – and then we expect them to be effective?The most important skill of a leader: Shut up, listen and ask good questionsHow we are trained in school to be a good answerer, which kills us at work“You don’t have to be right – we have to be right”Dr. Gary’s biggest regretThe two characteristics of leadership effectiveness“Great leaders don’t make the right decisions… they make their decisions right”Decisions as a process, not an eventWhen Gary talks to a boss, the 1 value and 2 characteristics he looks for71% of people have had an intolerable bossThe surprising way Dr. Gary “gets rid of” bad bossesWhy do we get such bad leaders when we have a billion dollar industry leadership and training industry?Dr. Gary’s research on why leadership programs failConnecting the What with the Why with the HowThe secret sauce: training + coaching + peer support + the demonstration of application of those behavioursThe success of Dr. Gary’s program, Leader Step Seven, is built on having a group that supports you, and holds you accountableHow can you communicate with people if you don't know what emotional state they're in?The power of writing and sharing stories: How Dr. Gary’s programs get measurable behavioural change“Sow seeds”: How leaders think too much about an event – and not enough about processes.

 

BIO AND LINKS:

Dr. Gary McGrath is the CEO of Statarius, a leadership development firm based in Raleigh, North Carolina, USA. After serving as an officer in the U. S. Army, he went on to a 40-year business career in manufacturing, information technology, and marketing with Fortune 500 companies and technology startups. Dr. Gary is the author of the CEO’s Journey: The Seven Steps of Intentional Leadership. He holds degrees in engineering from the University of Connecticut and a doctorate of business administration in marketing and leadership from Nova Southeastern University.

Dr. Gary on LinkedIn: https://www.linkedin.com/in/drgarymcgrath/Statarius: https://statarius.com (or call them at +1 919-632-3235)Reach Dr. Gary vs email: gary@statarius.comHis Book: The 7 Steps of Intentional Leadership: https://statarius.com/resources/Dr. Gary interviews Michael, on Leading from the Front: https://open.spotify.com/episode/5cB4BNrYcSRuOiNU9Udtmq?si=28c8741cfb75428dMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

What if you could increase your leadership ratings by over 40%... without saying a word? In this episode of 97% Effective, Michael speaks with Richard Newman, CEO of Body Talk, about executive presence and the impact of our “body talk.” Richard discusses his peer-reviewed research, explains why you should be congruent instead of authentic – and shares how small, but critical changes in your non-verbal communication will elevate how others see you. Incorporate his findings, you’ll surf the waves at work – and not get crushed by them.

The backstory: From shy introverted child to global keynote speakerThe feeling: “Looking at a freeway that doesn’t have an on ramp”Richard went East to Tibet, Michael went East to BeijingHis first gig, for a free haircutBeing diagnosed as autistic at 44His first keynote – did he knock it out of the park?Setting the record straight on Mehrabian’s body language researchRichard’s research question: Is there anything that you can do universally, non-verbally, that will improve your impact?Findings from his research with Prof Adrian Furney, University College of LondonImprove your leaderships ratings 32% by changing this one thingIs this about learning manipulation techniques?The surprising influence that race and gender have on how your body language impacts your leadership ratingFuture research: tone of voiceAddressing misunderstandings about “authenticity” – and why you should think about congruency instead“Be a surfer on the ocean”How an acting or improv class can helpThe mindset that will most help you improve your communication skills“Letting go of the door handle”Does body language function the same in impromptu situations, 1-1, or in remote settings?Palms down = strong confidentHeight, light and the rule of thirds

 

BIO AND LINKS:

Richard Newman is the Founder and CEO of Body Talk, based in the UK. Over the past 23 years his team has trained over 130,000 business leaders around the world, to improve their communication and impact. Richard started his career working with Tibetan monks in the Himalayas at 18, then worked as a professional actor before becoming a communication coach and keynote speaker. He has won the coveted Cicero Grand Prize Award for Best Speechwriter of the Year, and his research on non-verbal communication was published in the peer-reviewed scientific journal Psychology. Richard is the author of two books, You Were Born to Speak and Lift Your Impact.

Body Talk: https://ukbodytalk.comLinkedIn: https://www.linkedin.com/in/richardnewmanspeaks/Instagram: richardnewmanspeaksProf Albert Mehrabian (whose communication model is frequently misapplied): https://www.psych.ucla.edu/faculty-page/mehrab/Richard’s research with Prof Adrian Furnham: https://www.scirp.org/journal/paperinformation?paperid=65469Richard’s book, You Were Born to Speak: https://borntospeak.comMichael’s book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Don’t dismiss small talk! “Small is Tall”: In this episode of 97% Effective, Executive Coach Michael Wenderoth shares how small talk can make lasting impressions and strengthen relationships at work. He provides three practical tips on how to make the most of brief interactions: the one data point, the one sentence, and the one mindset. We cover the science that underpins small talk, and the art of putting it in practice, with techniques from past guests Sasha Kelemen and Alison Temperley. If you look down on small talk or seek tips on how to make yours more effective, this episode is for you. Enhance your interactions and propel your career progress: Unleash the power of small talk. Small talk can be learned!

The power of small talkTrivial conversations that are a waste of time? Why small talk matters in your careerThe science and art of small talkPractical Tip #1: One Common Data PointPractical Tip #2: One Sentence (“BEST”)Practical Tip #3: One Way to More Deeply EngageSmall talk, Big Results – But you have to do this firstWhere to go deeper on the research and see more examples

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Sasha Kelemen episode, on “Finding one common data point”: http://tinyurl.com/2n4dcjvnAlison Temperley episode on “Having the BEST conversation”: http://tinyurl.com/4ubrr4mwResearch cited: See Chapter 5 (“What the Evidence Really Says” in Get Promoted: https://tinyurl.com/453txk74Michael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/Michael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Most change efforts in organizations fail. To succeed, says Dr. Ignacio Gafo, you need to focus on the people -- and on the personal. In this episode of 97% Effective, Dr. Gafo explains the two keys to change management, and reveals counter-intuitive tips that leaders overlook: start in the middle, give your detractors a say, and change the wording. Through case examples, we discuss how to uncover "jobs to be done," tackle emotions, and ensure you don't get overshadowed.

Dr. Gafo’s two keys to change management: “The People and The Personal”Where to start? Who is key?The mistake of starting with people at the very topPeople who really move the needle are middle managers that have “natural influence”Two keys to making your message personal: Address “What’s in it for me? and “What do I feel?”Expect resistance, so give people a sayDr. Gafo explains the “Jobs to be Done” concept, so you find the true “need” people haveCase study #1: Change management at VodafoneStep #1: Which departments are most affected, which ones do I need support from?Step #2: Identify the people… WHO is going to move the needle?Step #3: What's the benefit for those people?The thing most people forget: Tackling emotionsGetting the ball rolling: Make sure people are working for the project, for you, and for themselvesCase study #2: Dr. Gafo’s experience leading change at IE Business SchoolIdentify champions who are willing to stick their neck outIs it better to set up a separate unit when leading change at big companies?Practical tips: “Trial-ability,” play it down, “change the wording”Keys to keep the ball rolling: quick wins, give creditMake sure you are seen as the leader: Lead the communication!The hard truth: Some will not get on board, and will have to exit the organizationHow teaching in the engineering school at Brown has influenced Dr. Gafo“Combine structure for guidance - with flexibility to make changes”How to thicken your skin and get comfortable with not being popular

 

BIO AND LINKS:

Dr. Ignacio Gafo, a global scholar and executive, is the Head at HSLU Lucerne University of Applied Sciences and Arts. His industry experience covers 25 years in corporate leadership at Vodafone, Mars and Canon – and in learning & development at IE Business School, where he served as Associate Dean overseeing their top ranked Global Executive Education programs. Dr. Gafo lectures on change management at the School of Engineering at Brown University (USA), serves as Expert in Digital Marketing at the United Nations Academy ,and contributes as a researcher for the United Nations World Tourism Organization. He holds a PhD in Marketing and Communications at the Complutense University in Madrid, Spain.

 

Dr. Gafo on LinkedIn: https://www.linkedin.com/in/ignacio-gafo-advisor/X/Twitter: @ignaciogafoDr. Gafo’s academic profile, Brown University: https://prime.brown.edu/people/ignacio-gafoHSLU: https://www.hslu.ch/en/Job to be Done (JTBD) concept, explained: http://tinyurl.com/6m6wk7c4The United Nations Academy: https://unacademy.un.orgUnited Nations World Tourism Organization: https://www.unwto.orgMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Dr. Tina (“Dr. T”) Woodard, CEO of Capstone Performance Solutions, says that “high performance is not enough.” We discuss how to become the architect of your career – and the role most senior leaders and companies don't (but should) play in that. Dr. T shares how to find your voice, socialize your aspirations, and build confidence. We also dive into her rich background: The inspiring story behind I Am B.E.A.U.T.I.F.U.L., the power of being an engineer and “gap finder,” why you should start with the room that’s on fire – and the key to coaching adults through their “disorienting dilemmas.”

Dr. Tina Woodard & Michael celebrate milestonesI Am B.E.A.U.T.I.F.U.L.: What happens when two sisters from a family of educators decide to combine their experience and resources“How can we broaden that?” Dr. T’s hard truth about what it takes to get aheadTough, early career lesson on company loyaltyThe disservice too many people do to their careersDr. T coaches 21-year old Tina: Where to focus moreWays to socialize your career aspirations so you are top of mind“Finding your voice”The first step to resolving conflictPractice first with peers who you trust: the power of telling and retelling your storyProgressive and incremental ways to build confidenceCoach to coach question: Who’s more coachable – a 20 year old or a senior executive?The ‘disorienting dilemma’ executives encounterThe job of senior leaders when it comes to talent developmentCapstone’s ASCEND modelStarting change: Which room in the house is on fire?How Dr. T’s engineering background shows up in her CoachingThe assembly line challenge that piqued Dr. T’s interest in organizational developmentThe power of being curious and being a “gap finder”“Go talk to the people!”Key insights from her Doctorate in Adult EducationPerspectives as a Black female Executive CoachHow a personal deficit helped Dr. T’s develop her superpower muscle on “making transitions”

 

BIO AND LINKS:

Dr. Tina Woodard (“Dr. T”) is CEO of Capstone Performance Solutions, a recognized small business leader that she founded in 2016 to inspire leaders and organizations to achieve excellence. An accomplished engineer and HR executive with over 20 years of experience in the manufacturing, government, and education sectors, Dr. T previously served as the Assistant Vice Chancellor for Organizational Development at the University System of Georgia where she grew the talent pool of executive level leaders there from 0 to 300 executives in a six-year period. A passionate advocate for youth and giving back to the community, Dr. T co-founded the nonprofit, I Am B.E.A.U.T.I.F.U.L. (IAB), to serve underrepresented girls and women through mentoring and leadership development programs. For her work with IAB, Dr. T was nominated and selected to attend the White House United State of Women Summit in 2016. Dr. Woodard holds a doctorate in Adult Education from the University of Georgia, a Master of Human Resource Development and B.S. in Industrial Engineering from Clemson University, and was certified as an executive coach in Columbia University’s 3CP program.

 

Dr. T on LinkedIn: https://www.linkedin.com/in/tinacwoodard/Capstone Performance Solutions: https://www.capstonesolutionsinc.comDr. Tina Woodard named Finalist, Gwinett Chamber of Commerce, Small Business Awards: https://gwinnettchamber.org/2023-small-business-awards-finalists/97% Effective Celebrates 1 year: https://tinyurl.com/4fyt6dtbI am B.E.A.U.T.I.F.U.L. – Helping girls become #morefemaleleaders: https://www.iambeautiful.orgBillie Jean King Cup: 60 years to achieve pay parity for women in tennis: https://tinyurl.com/4s7zby6kDr. John Schaffner, Columbia 3CP Instructor, on Coaching Millenials, The Perspective That is Being Missed and How to Better Coach Your Younger Employees: Ep#16: https://tinyurl.com/mr2a8urf and Ep#21: https://tinyurl.com/v5k4yfmbCapstone’s Leadership Excellence Forums, held monthly (Save March 7, 2024: Live Forum in Atlanta to mark Women’s History Month): https://www.capstonesolutionsinc.com/home#learning-eventsDr. T on Facebook: facebook.com/tina.woodard.98Dr. T on Instagram: drtinawoodardMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

Want to achieving lasting, transformative change? Then don’t rely on slick “habit hack” books, says Jason Hreha, an expert in the applied behavioral sciences. Jason is the author of Real Change: Moving Beyond Habits to Achieve Lasting Transformation. In this episode of 97% Effective, we discuss how habits differ from “transformative practices,” the 3 steps in his pyramid model -- and how introspection and creativity are critical to successful change. Listen if you want to finally achieve lasting change – and not fall off your goals.

SHOW NOTES:

Jason’s hard truth: “Habits are overrated”The central message of his new bookThe big insight from Jason’s career creating habit forming productsThe overreach of habit formation and self-help books – wrong tool for the job!The pyramid, Jason’s transformative practice path modelStep #1, Base of the pyramid: Optimize Your Energy by addressing “energy bottlenecks” and set your life up in the right wayMichael’s question: Can you create a transformative practice if you only sleep 5 hours per night?Step #2, Middle of the pyramid: Habit TradingThe 2-day diary exercise to uncover bad habitsThe brainstorm to determine new habits to substitute inNew habits should have these 4 characteristics“Most habit formation issues are behavioral selection problems” (Where Jason differs from peers in his field)If you need a prize and reminder to do it… then it’s probably not the right habit for youJason’s philosophy: let’s match you to the right habits and transformative practices to reach your goalsMichael’s question: If we only do things (habits) we enjoy, can we still grow?People settle too early with their activities – and don’t explore or use their imaginationStep #3, Pinnacle of pyramid: Transformative practicesIt all seems so simple – the 3 areas where people fall offHow technology can help: ChatGPT as a powerful brainstorming toolWhy there’s a perpetual market for habit automation books – and what pushback Jason expects his book will get from “habit hackers”Jason’s final beef with the current habit formation materials: they blunt our introspection and creativity

BIO AND LINKS:

For the past 15 years, Jason Hreha has applied behavioral science research and methodologies to solve hard problems in the technology world. He is the founder and CEO of Persona, The Assistant Company, the world’s leading provider of elite assistant talent – and serves as senior advisor at Edelman, a global communications firm, where he provides behavioral science insights and guidance to clients across industries and sectors. Jason graduated from Stanford University with a degree in Human Biology with a specialty in neuroscience, and co-founded successful startups, including Kite.io, a mobile search company that was acquired by Quixey, and Dopamine, the first tech-focused applied behavioral science firm. He also served as the Global Head of Behavioral Science at Walmart, where he co-founded and built the company’s Behavioral Science Team. Quoted widely in the media, Real Change is his latest book.

His book, through his website: https://www.thebehavioralscientist.com/aboutJason on LinkedIn: https://www.linkedin.com/in/hreha/On X/Twitter: https://twitter.com/jhreha?lang=enPersona, his company: https://www.personatalent.com/“Behavioral Science BS (And What to Hone in on Instead)” – Jason’s previous interview on 97% Effective: https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/0310f040-0b91-4dce-901a-0c39433efb53Michael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

How do you go from a senior role at an established company to entrepreneur, investor and Board roles? In this episode, Cecilia Hultén shares how she left a successful banking career in Europe and “built a bridge” to forge her own path. She speaks hard truths about not letting your company own you, managing your “balance sheet”, and how to make the most out of a sabbatical. If you want to move out and up, Cecilia provides practical and creative strategies on networking, creating resources and communications that will accelerate your transformation.

Cecilia on sparring partners and her first uncomfortable career moveKompasbank and cBio: How those two opportunities came to herDon’t have a clear plan? Think of a bridgeLeaving a high paying job and your identity –moving to a “portfolio career”Cutting the cord with your old jobRecasting herself by “replacing her spreadsheets with stories”The 6-word story conceptWhy her sales background was valuable“Don’t limit yourself when it comes to creating interesting networking opportunities”Cecilia’s favored form of networkingHow Cecilia created something out of nothing when she founded Me2We @ Stanford LEADThe hard truth about financial freedom and your ability to walk out: Cecilia’s advice on managing your costs, your balance sheet – and your relationship with your companyHow Cecilia’s views on power have changed over timeNavigating power in a big company vs as an entrepreneur: Cecilia’s takeHow Cecilia, as an investor, detects bravado and BSSpecific advice for womenHow her experience in the Silicon made her life richer

BIO AND LINKS:

Cecilia Hultén, based in Copenhagen, is a recognized entrepreneur, investor, and Board Member that focuses on fintech and healthtech. Prior to making her transition, she served two decades as a global banking executive with leading financial institutions including UBS and Nordea. She now invests in transformative businesses that solves real-world problems. Cecilia is active in Kompasbank, a European challenger bank for SMEs, Konsolidator, a SaaS company providing a cloud-based consolidation tool, and Hejdoktor, a digital healthcare provider. She has also co-founded Cbio, a biotech company enabling cancer cure, and a data management company, commercializing a project out of MIT's Fintech program. Cecilia holds a BSc from Gothenburg School of Economics, MBA (2nd year) at NYU's Stern School of Business, and completed executive education at MIT, the Stanford GSB, and Singularity University.

Cecilia on Linkedin: https://www.linkedin.com/in/ceciliahulten/Companies she serves: https://kompasbank.dk/da/; https://www.cbio.dk  ; https://konsolidator.com ; https://www.temenos.com; https://www.hejdoktor.dkDanBAN angel network: https://danban.org/en/Profiled at Copenhagen Fintech week: https://www.youtube.com/watch?app=desktop&v=j0yFZ-i_vX8Profiled on Bootstrapping (in Danish): https://bootstrapping.dk/5-skarpe-til-ugens-investor-cecilia-hulten/Idea of the 6-word story: https://community.thriveglobal.com/tell-your-story-in-6-words/Jonathan Levy’s book, You’re Invited: https://www.harpercollins.com/products/youre-invited-jon-levyStanford LEAD’s Me2We event, founded by Cecilia: https://tinyurl.com/3hj3233hThe Power Map: https://changwenderoth.com/the-power-map/Jeff Pfeffer’s book, 7 Rules of Power: https://tinyurl.com/yh9knn85Michael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

In this episode of 97% Effective, host Michael Wenderoth interviews renowned theatre director, Tamzin Townsend, dubbed the 'Queen Midas' of the theatre by the Spanish press. They explore the intersection of theatre and effective communication. Tamzin shares insights on how to establish a powerful presence, manage public speaking fears, and deliver impactful messages. She discusses the importance of rehearsal, individuality, physicality, tone, and energy in presentations, as well as the dangers of multitasking and relying too heavily on your content. Tamzin also delves into her work with women leaders, noting unique challenges they often face, and the strategies they can adopt to overcome them. Tamzin will get you thinking deeply about your energy and the choices at your disposal when you communicate.

SHOW NOTES:

Tamzin’s “turning point” story that brought her to SpainHer most powerful memory in her years of directing“The energy you give is the energy you get back to you”What makes a theater director unique: the art of making choicesRehearsing means getting it wrong – and learning from that“Play with the people in front of you”Tamzin’s hard truth: It’s not about the contentCan you make mediocre content great?The voice can do so much – use it!Managing time pressure, external and internalThe power of pause, illustrated liveHard to cut your own content? Tamzin’s top exercise 5:3:1Play, have some fun!How your audiences receives your fear and angst“The power of warmups”On connecting: “You need to find a way to get in”Inspiring others vs delivering tough or negative newsDelivering bad news: Think about it like taking someone’s wisdom teeth out (Remember the pre-… then be clear, quick and congruent)How does tik tok help or hurt us, when it comes to communication and acting?Upping the ante on being fun, dynamic and succinctGetting “ownership of time”Tamzin on differences coaching women leadersWhat will shut your parrot up – and what will help you dial up and own it?Picking a communications trainer, but make sure you rehearseHer new venture Be Liquid, and working with actors, magicians, and comedians at Dramatic Resources in the UK

 

BIO AND LINKS:

Tamzin Townsend is a renowned theatre Director and communications trainer. Born in England, Tamzin studied Theatre and Drama Studies at the University of Kent at Canterbury, specialising in theatre direction. Her acclaimed career has spanned directing more than 40 works modern and classical theatre, opera and television, in English and Spanish, in Spain and Latin America – leading the Spanish press to crown her the “Queen Midas” of theatre. Her many successes include El Método Gronholm, by celebrated Catalán playwright Jordi Galceran, which became the biggest box office success at the Marquina Theatre in Madrid of the last decade. Other notable shows include The God of Carnage, Fat Pig, Play it Again Sam, Laponia, Heroes in Madrid’s Gran Via, and Closer in Barcelona. Outside the theatre, Tamzin coaches executives and leads corporate communication workshops across Europe through her firm Be Liquid, with Dramatic Resources, and through her work as adjunct professor at IE University and IE Business School in Madrid, Spain. She is fluent in English, Spanish and Catalan and teaches in all three languages.

 Linked In: https://www.linkedin.com/in/tamzin-townsend-272b53100/Her Communications Training Firm, the new venture Be Liquid (Website in Spanish): https://beliquid.beTamzin’s article, The 5 enemies of effective communication: http://tinyurl.com/sjp5z6cyDramatic Resources: https://dramatic-resources.squarespace.com/team-bios#tamzin-townsendHer work at IE University and IE Business School: https://www.ie.edu/university/about/faculty/tamzin-townsend/Interview in 20minutos (Spanish): http://tinyurl.com/msr99fmuMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

How do companies retain talent, and whose job is it to manage careers? Alisia Gill, CEO of the North Star Organization, points out what employees and their companies miss, and need to do better. Drawing from her work as an economist, business analyst and Chief People Officer, Alisia shares how as a Coach she helps frustrated individuals who aren’t fulfilled or advancing – and how, as a Consultant, she helps companies design the systems, tools and culture that retains key talent, fueling innovation and the bottom line. Listen to unlock your talent: Alisia discusses how to optimize for your situation, have critical conversations with your boss, and create tools that make the right thing to do easy to do.

 SHOW NOTES:

The path from Latin America economist to Chief People OfficerHow Alisia thinks differently from others in HRSeeing employee turnover as a market failure, that’s bad for business – and individualsBeing fulfilled in one’s career: Whose responsibility is that?From attracting talent to retaining talentIntrospection and focus first: What does advancement mean to you? What do you really want?Don't assume people know, have the conversation!How to have tough discussions with your boss, without getting backlashLeveraging a performance reviewReasonable asksThe important role DEI plays in mitigating unconscious bias – and how DEI is not about favoritism, or even about creating equalityWhy Alisia chose not to study engineering in collegeOptimize for your situation, and how to avoid banging your head against the wallThe Cleveland test and seeking fit vs seeking for what is additiveHow Alisia and EmpiRx Health leadership created such a great place to workWhat company do you want to be – and how does the employee experience feed that?How Alisia harnesses Clifton StrengthsThe importance of helping middle managementAn additional $5K?Making the “right thing to do, easy to do” -- and the power of the humble tool

 

BIO AND LINKS:

Alisia Gill is a strategic advisor, consultant, executive coach, and speaker. She is the Founder and CEO of the North Star Organization that helps enterprises retain key talent – and individuals navigate their careers. In a career spanning more than two decades, she has stood at the intersection of workforce, business, and analytics. Her journey began in finance and consulting, eventually leading to Chief People Officer – from IBM to New York City’s IT agency to EmpiRx health, an Inc5000 company. Alisia holds a BA in Latin American Studies and Economics from Columbia University and a MPA in Economic Policy from Princeton. She’s a business executive who believes that if you don’t get the people part right, you’re nowhere!

Alisia on Linkedin: https://www.linkedin.com/in/alisiagill/Her company: https://thenorthstarorg.comAlisia’s article in HR Executive: https://hrexecutive.com/6-ways-to-avoid-performative-dei-in-2023/Clifton Strengths: https://www.gallup.com/cliftonstrengths/en/home.aspxMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

At Leerink Partners, Sasha Kelemen runs an investment banking team unlike any other on Wall Street, specializing in women and family healthcare and technology. In this continuation episode, we discuss uncomfortable truths that women face in male-dominated industries: whether you need to act like a man to get ahead, how to respond when talked over or dismissed -- and why you shouldn't opt out without giving it a shot. Sasha shares strategies and examples on communicating and networking, building your brand and presence, and negotiation that will help you rise, lead – and elevate others.

Hard work, smarts, ambition and being a sponge is essential – but the additional drivers you need to risePhysical brand and executive presence: “Firm specific awareness” and “looking the part”Do I need to act like a man to get ahead?Small elements and accents that make Sasha feel powerful and confidentThe surprising impact of wallpaper“Talking the talk” – the importance of first observing small details and normsManaging your Credibility: Apologizing, and the lesson she learned at Darden on raising your handAsk questionsWhat to do when others interrupt youEmbracing the discomfort of confrontationMaking a list and getting a sponsorBuilding relationships all boils down to this one thingAn early mistake Sasha made networking – and how she mid-course correctedThe move Sasha made that shocked her peers – but was a game changerIs it important to be liked?How you can augment your own relationship -- while also elevating others.Sasha on Negotiating: Make them tell you noDon’t opt out without trying to make it workOn backlash: How to phrase requests, and what you should always keep in your back pocketMuscle memory, practice, and ways to increase one’s confidenceWomen and getting “admin work” – “the best defense is a good offense”Board and C-Suite placements, and ways to ensure you stay top of mind

BIO AND LINKS:

Sasha Kelemen in Head of Women and Family Healthcare Services and Technology Investment Banking at Leerink Partners, based in New York. She is deeply passionate about all thing digital health, smashing taboos and elevating women. Prior to Leerink, Sasha worked at Goldman Sachs (VP, Healthcare Investment Banking Group), and in media planning and buying. She holds a BA from Boston College, MBA from the University of Virginia, Darden School of Business, and was listed as Business Insider’s “30 under 40” list of leaders transforming healthcare. She resides in Scarsdale, New York, with her husband and two curious daughters. Michael and Sasha thank our mutual friend, Professor Peter Belmi at Darden, for connecting us.

 

Sasha on LinkedIn: https://www.linkedin.com/in/sasha-kelemen/Leerink Partners: https://www.leerink.comSasha named to Business Insider’s “30 under 40” list of leaders transforming healthcare: https://www.businessinsider.com/30-leaders-under-40-changing-healthcare-2023Prof Peter Belmi on social class and building power (previous episode on 97% Effective): https://tinyurl.com/2xtrmryuThe unintended consequence of using “hedging” language: https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-whyHow women get backlash when negotiating (Research): https://psycnet.apa.org/record/2021-03654-001Why (and How) Women Need to Negotiate Differently (Interview with Stanford Professor Maggie Neale): https://tinyurl.com/yu2wudrtPower Posing: Where do we stand? https://www.bps.org.uk/psychologist/decade-power-posing-where-do-we-standWhy Women Volunteer for Tasks that Don’t Lead to Promotions: https://hbr.org/2018/07/why-women-volunteer-for-tasks-that-dont-lead-to-promotionsHow Women Can Say No to Office Work and Ensure Success in Professional Service Firms (Interview with Alison Temperley): https://tinyurl.com/4ubrr4mwHow to Say NO to Office Work: https://hbr.org/2018/04/women-of-color-get-asked-to-do-more-office-housework-heres-how-they-can-say-noThe No Club: https://www.theguardian.com/society/2022/may/09/they-feel-guilty-why-women-should-say-no-to-office-houseworkFormer Women and Minorities to get Ahead, Managers Should Assign Work Fairly: https://hbr.org/2018/03/for-women-and-minorities-to-get-ahead-managers-must-assign-work-fairlyMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

At Leerink Partners, Sasha Kelemen runs an investment banking team unlike any other on Wall Street. How did she rise to lead a team in women and family health, a historically overlooked and underfunded space? Sasha discusses how being a banker and mother are central to her identity – and success. We talk about she went from media to banking, two truths to becoming a successful mother and banker, and the most important decision she made to fuel her personal and professional success. For her work, Business Insider named Sasha one of 30 leaders under 40 transforming healthcare.

“Mother and Banker”: Sasha’s Why and IdentityHow Leerink Partner’s and Sasha’s Women and Family health & technology group became a first on Wall StreetCombining passion + market potential + focus and ambition to create something new“Before that I never owned a suit:” How two important platforms accelerated Sasha’s shift from media to bankingThe early importance of being a spongeDrafting her first S1: Identifying transferable skills that helped her stand out and shine early on“Share your thoughtful perspective and don’t be afraid to speak up”The 2 truths she accepted when she decided to pursue a career in banking – and have a familyThe most important decision that one can make in determining your professional and personal successTime blocking and outsourcing: keys to managing family life and a highly demanding job

 

BIO AND LINKS:

Sasha Kelemen in Head of Women and Family Healthcare Services and Technology Investment Banking at Leerink Partners, based in New York. She is deeply passionate about all thing digital health, smashing taboos and elevating women. Prior to Leerink, Sasha worked at Goldman Sachs (VP, Healthcare Investment Banking Group), and in media planning and buying. She holds a BA from Boston College, MBA from the University of Virginia’s Darden School of Business, and named to Business Insider’s “30 under 40” list of leaders transforming healthcare. She resides in New York with her husband and two curious daughters. Michael and Sasha thank our mutual friend, Professor Peter Belmi at Darden, for connecting us.

Sasha on LinkedIn: https://www.linkedin.com/in/sasha-kelemen/Leerink Partners: https://www.leerink.comManagement Leadership for Tomorrow Program: https://mlt.orgBusiness Insider names Sasha to their “30 under 40” list of leaders transforming healthcare: https://www.businessinsider.com/30-leaders-under-40-changing-healthcare-2023The gender and race gap in finance (McKinsey): https://www.mckinsey.com/industries/financial-services/our-insights/closing-the-gender-and-race-gaps-in-north-american-financial-serviceWomen’s health: the best and most underfinanced investment opportunity https://www.weforum.org/agenda/2023/01/is-this-the-world-s-best-and-most-under-financed-investment-davos23/Prof Peter Belmi on social class and building power (previous episode on 97% Effective): https://tinyurl.com/2xtrmryuMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Jeffrey Pfeffer is Professor of Organizational Behavior at Stanford Business School. A year ago on 97% Effective, I discussed with Jeff his best-selling book, the 7 Rules of Power (HERE: https://tinyurl.com/3y56bzcz). In this episode, we go beyond his book, and get personal: We cover double-binds, intergender comparisons, leadership and likeability – and how Jeff’s views on power have shifted over the past four decades. An honor to ask Jeff tough questions and expose more people to his thought-provoking work that challenges prevailing leadership advice -- and has shaped my own thinking and executive coaching practice.

Two problems with the existing research literature on double-binds: Reward-interdependence and intergender comparisonsProjecting and Acting…Fake it until you become it“Practice and Get Coaching”Two critical points to keep in mind as you rise as a leader (Machiavelli’s important insight that people forget)A lot of power is generated positionallyBeing liked vs. your responsibility as a leaderMichael’s “zoom out” question: Where Jeff’s views on power, over his career, have most shiftedWarmth vs competenceTwo book recommendationsComments on the replication crisis in the social sciences

 

BIO AND LINKS:

Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at Stanford Graduate School of Business where he has taught since 1979. He is the author or co-author of 16 books including his latest, the 7 Rules of Power. Jeffrey Pfeffer has published extensively in the fields of organization theory and human resource management. His current research focuses on the effects of work environments on human health and well-being, power and leadership in organizations, evidence-based management, the knowing-doing gap, and how thinking of time like money affects people’s choices about spending time in ways that promote unhappiness.

My previous interview with Jeff: https://tinyurl.com/3y56bzczJeff’s website and Books: https://jeffreypfeffer.com/books/Linkedin: https://www.linkedin.com/in/jeffrey-pfeffer-57a01b6/X/Twitter: https://twitter.com/JeffreyPfefferResearch on Reward Interdependence (Belmi and Pfeffer): https://psycnet.apa.org/record/2018-17089-001Carol Dweck, Growth Mindset: https://journals.sagepub.com/doi/10.1177/1745691618804180Robert Cialdini’s books, Pre-Suasion and Influence (new edition): https://www.influenceatwork.com/store-new/The Replication Crisis in the social science, the latest: https://www.newyorker.com/magazine/2023/10/09/they-studied-dishonesty-was-their-work-a-lieMichael’s Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

Why is doing great work not enough to advance your career? Are you paying enough attention to all parts of your “PIE”? In this short episode, Michael helps you re-examine your PIE, sharing the thinking and actions that will disproportionately drive promotions, bigger bonuses – and your power and influence at work.

Performance and PIEThink about yourself as a productDoes this mean I should stop doing great work?Why organizations are different than school and many sports3 “sad but true” research findings that reveal who gets credit, and who gets picked Insight on perception from photographer Richard Waine: “You’re professional headshot is not about you.”Flip the script: how do others see you?“I” = ImageThe definition of brand and a quick exercise to uncover your brandA warning from executive coach Anne Marie Segal about typecasting – and the leap you need to makeHow are you showing up?“E” = Exposure, which can come in many waysHow award-winning speaker Alex Tremble did two things to catapult his early rise in the Federal GovernmentExposure in a remote worldDo you need to make radical shifts?If you don’t manage your Image and Exposure, what’s likely to happen

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

Michael’s Book, Get Promoted: https://tinyurl.com/453txk74Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Research cited: See Chapter Chapter 5 (“What the Evidence Really Says” in Get Promoted: https://tinyurl.com/453txk74Richard Waine on what professional headshot is really about: https://tinyurl.com/2wcmamkw Anne Marie Segal on how to avoid being “typecast”: https://tinyurl.com/39myjfzsAlex Tremble on visibility in the corridors of power: https://tinyurl.com/4paf4evjMichael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/Get Promoted named Winner (Business-Careers) and Finalist (Business-General), 2023 International Book Awards: https://www.internationalbookawards.com/2023pressrelease.html

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

How do you avoid living in an echo chamber, deal with someone who has more influence, and prevent others from sowing misinformation? In this continuation episode, Michael and Jakub (Kuba) Kocinski debate how Jakub’s trust and safety insights can be applied to improving organizations, work relationships and careers. Jakub shares why things are not spiraling out of control, what Tik Tok is great at – and how to adapt to new technology. We end on Jakub’s definition of success, and how he has “adapted without losing himself” to life and work in the U.S.A.

Previous episode (Part 1) with Jakub: https://tinyurl.com/2ezpdx8hThe #1 thing we can learn from bad actors“Things are not spiraling out of control” – Why Jakub is optimisticDeal with bad actors daily? Best practices on taking care of yourself at workDiscussion #1: Trust and safety applied to your career: How to manage someone more powerful and influential, when you have less voice?Truth: People want to hear things that align with their worldviewSolution from Tik Tok? “Sparse and interject different types of content”Solution from Twitter? “Birdwatch” to allow crowdsourced fact checkingDiscussion #2: Trust and safety applied to your career: How to prevent the sowing of misinformation?Solution? Yellow and red cards..but where do you cross the line?Solution? Communicating and building strong relationshipsMastering communication in the Tik Tok eraHow he adapts without losing himself – and a practical way to assesses a new employerJakub at Tik Tok: The backlash he got from Silicon Valley peersHow Jakub defines success – and what he means when he says he is “still very European”Jakub on his “controlled midlife moment”

BIO AND LINKS:

Previous episode (Part 1) on 97% Effective, with Jakub: https://tinyurl.com/2ezpdx8hJakub on Linkedin: https://www.linkedin.com/in/kocinski/On X/Twitter: @qbaasOn Instagram: @qbaasJakub, on the P&G Alumni podcast: https://podcasts.apple.com/us/podcast/jakub-kocinski-digital-safety-trust-from-p-g-to-google/id1509346585?i=1000569399519Michael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

SHOW NOTES:

What can we learn from a trust and safety expert about creating better workplaces and navigating our careers? In this episode, Jakub (Kuba) Kocinski shares his path from communist Poland to leading digital trust and safety in Silicon Valley for Google, Bytedance (Tik Tok), and Meta. Listen to how the world’s best seek to prevent harm and deter “bad actors.”

The two words that most resonate with today’s youthJakub’s journey from growing up in communist Poland to leading in trust and safety in Silicon ValleyKeys to his career moves: On mentors and building out a “set of specialists” in your networkWant to get promoted? How to advocate for yourselfThe mandate of “trust and safety” at a tech companyThe triangle structure – and the immense power that comes from controlling the top of the pyramid.Is it easy to detect misinformation and bad actors?Dealing with misinformationThe top strategies used by bad actorsImportant tools: Incident trend analysis, third party intelligence and building internal red teamsCan a community police itself? One company model worth studying

 

BIO AND LINKS:

 Jakub on Linkedin: https://www.linkedin.com/in/kocinski/On X/Twitter: @qbaasOn Instagram: @qbaasJakub, on the P&G Alumni podcast: https://podcasts.apple.com/us/podcast/jakub-kocinski-digital-safety-trust-from-p-g-to-google/id1509346585?i=1000569399519Michael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

Martin Young, Managing Director at M3 Partners, explains what turnaround and restructuring experts do – and how his training as a military chaplain has served him and his work on Wall Street. We discuss: thinking in terms of best interests, understanding organizational behavior through the theological concept of total depravity, how a chaplain approaches contentious situations – and the misunderstood paradigm between communication and being effective.

How Martin’s religious side emergedHow his theological training and military service shaped his worldview – and connect to his Wall Street jobThe US Constitution on bankruptcy and the idea of a fresh startHow Marty defines power: formal and informalThinking in terms of “the best interest” testsIs the restructuring world all about brutal cost cuts and layoffs?The two core things that turnaround professionals look atIncome Statements and Balance Sheets, Turnarounds vs RestructuringManaging constituencies who have influence & navigating egos and politics: The first thing you need to doTriangulate to the core, shed and thinking it terms of a bankruptcy paradigmThe grey areas create the most contentionLooking at organizations through the theological lense of “total depravity”Forcing a process upon people where they actually have to do things that are in their best interestHow his chaplain training helps him when advising executives and companiesGoing into contentious meetings, what Marty does to stay self-controlled, be able to listen and understand other perspectivesHow to share bad news without pissing off the CEOWhat are people’s anchors?“Leadership is identifying a problem with a moral center that people can get behind and want to solve”The “Theology -> Ethics -> Leadership” progression that is sadly being lostThe basic issues we all struggle withThe misunderstood paradigm around communication and being effective

 

BIO AND LINKS:

Marty Young is a globally recognized restructuring, turnaround, performance improvement and investment banking professional and executive with over 25 years of financial and operational experience in addressing over 75 special situation investments. He is a Managing Director at M-3 Partners, a top Wall Street boutique restructuring advisory and investment firm, serves on the Advisory Board of the School of Industrial and Systems Engineering of Georgia Tech, and has held executive roles with Noragh Analytics, Young Broadcasting, Best Textiles and most recently as CEO of Buckle, an innovative insurance company that serves the shared economy. Marty has been globally recognized by the Turnaround Management Association, Turnaround and Workouts, and the Global M&A Network, including being named one of the Top 100 Restructuring Professionals. Marty is a West Point graduate and served as an Officer in the U.S. Army Infantry, earned an MBA from the NYU Stern School of Business and an MS in Operations Research from Georgia Tech, and trained at Gordon Conwell Theological Seminary, from which he holds a Masters of Divinity, Masters of Theology (Biblical Theology), and Doctorate of Ministry in Workplace Theology, Ethics and Leadership. Marty serves as a Chaplain in the Delaware National and is a graduate of the US Army Command and General Staff College.

 

Linkedin: https://www.linkedin.com/in/martinsyoung/M3 Partners: https://m3-partners.comBuckle: https://www.buckleup.comMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 It's that time again: Promotions are being decided, and the path for the next year is being determined. Do you want to be in the driver’s seat, or frustrated that you got passed over? Does it feel like some of your peers operate by a playbook that you never got? In this short episode, Michael shares “The Rock the Map and the Snowball”, a 3-step framework to help you Get Real, Get Strategic and Get Doing – so you Get Promoted. In each step, he offers one question to ask yourself, and one action – so you get moving in the right direction.

 Step #1, The Rock: Better to build your strategies on truths and evidence, not comforting fantasiesIn organizations, the hard truth about who promotes usCan’t articulate how the promotion process works in your organization? Then you need to this.What is your organization promoting (vs saying it promotes)? Find out through this short exercise.What’s holding you back? Kara Williams, Partner at Credera, shares what held her back.All progress starts by doing this.Step #2, The Map: What good is knowing north if you don’t assess the landscape?Why you should first ask “Who?”Peter Belmi, Professor at Darden: Your job is to find the right people!How a frank talk with his boss got my client out of daydream mode and into the leadership programHow are you spending your time?Step #3, The Snowball: Nothing happens unless something movesAre you waiting for the stars to totally align?Doing vs ThinkingGorick Ng, Harvard Career Advisor and Author “The Unspoken Rules”: The #1 career limiting moveThe value of being uncomfortable3 Questions, 3 Actions

 

BIO AND LINKS:

 Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 Michael’s Book, Get Promoted: https://tinyurl.com/453txk74Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Kara Williams Episode “Advancing Your Career Through ‘Salt, Acid, Fat & Heat’”: https://tinyurl.com/59tmctkuArticle “Great Leader Embraces Office Politics” (Harvard Business Review): https://hbr.org/2016/04/great-leaders-embrace-office-politicsProfessor Peter Belmi Episode “Social Class & Our Beliefs – How They Affect Our Path to Power”: https://tinyurl.com/2ys2h8r8Michael’s Power Map Tool (FREE): https://changwenderoth.com/the-power-map/Gorick Ng Episode “What You’re Not Taught in School – Unspoken Rules That Accelerate Your Career”: https://tinyurl.com/bdze24pxArticle “How to Get Your First Promotion” (Harvard Business Review): https://hbr.org/2022/10/how-to-get-your-first-promotionMichael on X/Twitter: https://twitter.com/mcwenderothMichael on Instagram: https://www.instagram.com/wenderoth.michael/Get Promoted named Winner (Business-Careers) and Finalist (Business-General), 2023 International Book Awards: https://www.internationalbookawards.com/2023pressrelease.html

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 Life is not fair, so why do we pretend that it is? Samia Qamar, Director People at S&P Global Pakistan, shares how hard work and educational degrees might be necessary – but are not sufficient – to accelerating your career and impact. She shares how a mid-career meeting in Dubai dramatically shifted her trajectory, encouraging her to surround herself with the right people, speak her mind, and take risks. Listen for inspiration and to pick up practical tips on how to self-advocate and create win-win scenarios. Samia has been named one of South Asia’s Top 100 Power Women, and was inducted to the WAW Hall of Fame.

 The extra-ordinary story of an ordinary woman“Degrees don’t help people in the practical world”A mentor’s advice in Dubai that shifted her trajectoryWhy you should ask“The flywheel effect”The special sauce at S&P: Putting people firstHow Samia practically applies career-accelerating adviceReframing feedback and articulating your self-development goalsDon't wait for the role – do this insteadThe power of thinking win-winPlant the seeds earlyWhy Asians and women need to speak up and self-advocate, particularly in Western multinationalsCutting “second-order” details: How Samia dramatically improved her presence and public speakingTop People Trends on Samia’s radarSamia’s networking tips: make a list, offer support, be a connector – and create a Thanksgiving Day tradition

 

BIO AND LINKS:

 Samia Qamar is a Pakistani citizen with more than 16 years of rich experience in human resources across leading companies in healthcare, management consultancy, hospitality and financial services. As Director People at S&P Global, she works as a trusted partner for business. Her purpose is nurturing talent for scalable business and a sustainable planet, and she has an innate passion for philanthropy through community outreach. Samia has been listed as one of South Asia’s Top 100 Power Women (2022), inducted to the WAW Hall Of Fame (2021) and Global Library of Female Authors (2020), recognized by the Women Economic Forum as “Exceptional Woman of Excellence” in Cairo (2020), and appointed as Global Goodwill Ambassador for Pakistan (2019). Samia is member of the LEAD Alumni community at the Stanford GSB.

 Samia on Linkedin: https://www.linkedin.com/in/samiaqamar/S&P Global: https://www.spglobal.com/en/Michael’s Book, Get Promoted: https://tinyurl.com/453txk74

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 To mark the first anniversary of 97% Effective, host Michael Wenderoth highlights memorable moments from the more than 52 guests he’s interviewed. He shares 6 “hard truth” clips about accelerating our careers that most of us would rather avoid. May these provide bite-size fuel to challenge your thinking, embody the show’s goal to dispense with feel-good happy talk – and speak instead to what it really takes for good people to get ahead. He ends with a sneak peek at what’s coming in year two. Enjoy.

The singular goal and focus of 97% EffectivePolitical Skills: Giselle Timmerman on “positive manipulation”Networks: Michael Melcher on your feelings and building effective relationshipsVisibility and Brand: Lisa Bragg on coming to terms with self-promotionExecutive Presence and Communication: Professor Don Moore on artfully and honestly delivering with confidence – when inside you’re actually notConfronting our deepest fears about leadership: Words of wisdom from Ron Carucci and Professor Maggie NealeWhat’s ahead of 97% EffectiveThanks

 

BIO AND LINKS:

Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).

 Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/Reaching Michael: michael [at] changwenderoth.comMichael’s Book, Get Promoted: https://tinyurl.com/453txk74Get Promoted named Winner (Business-Careers) and Finalist (Business-General), 2023 International Book Awards: https://www.internationalbookawards.com/2023pressrelease.htmlX/Twitter: https://twitter.com/mcwenderothInstagram: https://www.instagram.com/wenderoth.michael/Giselle Timmerman Episode: https://redcircle.com/shows/97-effective/ep/083182f0-9185-46e8-b1e3-f8ddca762bd9Michael Melcher Episode: https://redcircle.com/shows/97-effective/ep/ac6c1a30-1116-4136-afb9-20a409906bb6Lisa Bragg Episode: https://redcircle.com/shows/97-effective/ep/e542896f-2511-4518-8ada-c1ef29468713Don Moore Episode: https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/06780ce7-2b31-422f-b5cf-4879c49aa4a5Ron Carucci Episode: https://redcircle.com/shows/97-effective/ep/affca376-2611-40b4-abea-fef9eee2b26dProf Maggie Neale Episode: https://redcircle.com/shows/86fcd90d-083e-4af2-9bc8-6d52fb981ae1/ep/451d4f4e-add9-4847-bbf8-e6943aba9206Books referenced: Your Invisible Network (Melcher), Bragging Rights (Bragg), Perfectly Confident (Moore), Rising to Power (Carucci), How to Get (More of) What You Want (Neale), Get Promoted (Wenderoth)

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 Chris Fenning, award-winning author of Effective Emails, wants e-mail to stop being such a time sink, and help you write ones that get to the point, and get results. In this episode, Chris analyzes and rewrites two e-mails, which Michael also runs through ChatGPT. You assess the difference – but listen closely to Chris’s thought-provoking critique. When it comes to communicating clearly and concisely, the hard truth is that there’s a lot on the line: Business e-mails suck up more than 2 hours a day, and poor communication is one of the top reasons people don't get promoted.

Isn’t e-mail dead? Why Chris wrote his book.How being clear, concise and organized will help you in all your communication.A key difference between written and spoken communicationKeys: Structure, introduction and framingThe evidence and research that backs his recommendationsTip #1: The surprising benefit of adding “white space”Tip #2: “Short and brief” improves response rate and retention by 60%When to use e-mail – and when NOT to use e-mailTip #3: Audit your last 5 emailsCase Study#1: Chris analyzes a dense, info-rich email (for copies of the Before-After, visit: https://changwenderoth.com/podcast/)Tip #1: Lots of text will cause people to put your email aside for later.. or neverTip #2: Instead of long URL’s, do this insteadTip #3: Pick one powerful point! (Beware of cognitive overload)Tip #4: Subject lines: When you read it, do you know what it’s about – and why you need to open it?”Tip #5: A lot of information is ok, but the key is how you structure it and highlight itTip #6: Requests and actions: make them stand out by doing 2 thingsTip #7: Summarize and be explicit at the beginning (Don’t bury the lede!)Tip #8: Add white space to mark where the message ends, and the info beginsTip #9: Provide structure with headings, and put info in small chunksTHE TOP TAKEAWAY FROM CASE #1 (Because no one reads a long e-mail)Case #2: Chris analyzes an email between an assistant and their boss (for copies of the Before-After, visit: https://changwenderoth.com/podcast/)Tip #1: Subject lines should address topic AND purpose: What are they supposed to do with the message?Tip #2: Make it easy for the other person to avoid ambiguity and unintentional problemsTip #3: When to write separate emails, instead of just oneTip #4: If there’s a deadline or time frame, highlight it!Tip #5: Be consistent with your structure and highlightsHow to prevent “whack a mole” e-mails that multiplyYou be the judge: Michael compares Chris’s rewrite vs a ChatGPT rewriteChris’s thought-provoking critique of ChatGPT’s workmanship.Making your e-mail effective always come back to this one thingMichael’s half-serious musing: How to rewrite the prompt in ChatGPT, to make the e-mail rewrite better?Chris’s personal bugbear: never do this when you forward an e-mail!

 

BIO AND LINKS:

 Chris Fenning is on a mission to help make communication less painful. Through his books, keynotes and training programs, he helps technical and business professionals communicate clearly – and get results. His award-winning books (The First Minute and Effective Mails: How to Start Conversations That Get Results; and Effective E-mails: The Secret to Straightforward Communication at Work) show you how to be concise, step by step. His insights draw from tens of thousands of conversations, decades leading technical and business teams across the world, and training individuals and teams from start-ups to Fortune 50 companies. He occasionally uses ChatGPT.

 

Chris’s Website and Book link: www.chrisfenning.comChris on Linkedin: https://www.linkedin.com/in/chris-fenning/Links to the Before-Afters (visuals/emails) referenced in the podcast: https://changwenderoth.com/podcast/)Chris provides practical, bite-sized videos: https://chrisfenning.com/videos/Chris on how to improve your spoken communication – a previous episode on 97% Effective: https://tinyurl.com/46555wxzMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 What if leadership did not require changing hearts and minds? What if you could make a big impact by making small adjustments that lead people to make better decisions, which created better outcomes? In this episode, I speak with decision-making and leadership expert Don Moore, Professor and Associate Dean at the Haas School of Business, about his latest book, Decision Leadership: Empowering Others to Make Better Choices. Don is on a mission to expand how we think of leadership. We discuss when to deliberate vs rely on intuition, how to get quality advice from experts, and ways to create more ethical organizations. It’s not all happy talk: He lays the smack down on Malcolm Gladwell and cautions against the downsides that his field may unwittingly produce.

Behavioral economics 101: major advancements since the field emerged in the 1990sWhy he wrote his new book3 “non-traditional acts” that Don argues should be included in the field of leadershipHow his message has been received by leadership scholarsThe upside – and risks -- of simple, cheap behavioral science interventions (example of overstated results with “belongingness interventions”)Skeptical? Run more experiments (and how to do them properly)!Be skeptical of grandiose claims – and make bets through “contingent contracts”The smackdown-breakdown on the usefulness of intuition, popularized in Malcolm Gladwell’s bestseller, Blink.The value of deliberationThe strengths of algorithmic models – and how are they trainedMobs vs Crowds: How to get advice from others, without amplifying overestimationThe role leaders play setting – and designing -- the ethical toneDon’s next inspiring challenge: “You can’t pick the moment when greatness calls” 

BIO AND LINKS:

 

Don Moore is Associate Dean for Academic Affairs and holds the Lorraine Tyson Mitchell Chair in Leadership at the Haas School of Business at the University of California at Berkeley. He received his bachelor’s degree in Psychology from Carleton College and his Ph.D. in Organization Behavior from Northwestern University. His research interests include overconfidence, including when people think they are better than they actually are, when people think they are better than others, and when people are too sure they know the truth. His research has appeared in popular press outlets and academic journals, from Psychological Review to Harvard Business Review. Don is the author, with Max Bazerman, of Decision Leadership and the widely used textbook, Judgement in Managerial Decision Making. He teaches popular classes on managing organizations, negotiation, and decision making. He is only occasionally overconfident.

 

Previous episode on 97% Effective, where Don and I discuss his Book, Perfectly Confident: https://stream.redcircle.com/episodes/06780ce7-2b31-422f-b5cf-4879c49aa4a5/stream.mp3Decision Leadership, the Book: https://yalebooks.yale.edu/book/9780300259698/decision-leadership/Haas Faculty Profile: https://haas.berkeley.edu/faculty/moore-don/LinkedIn: https://www.linkedin.com/in/don-moore-01725b/LearnMoore at the Moore Accuracy Lab at Berkeley Haas: http://learnmoore.org/about.html his self-aggrandizing autobiographical sketch)Hass Berkeley Executive Education programs: https://executive.berkeley.eduTop behavioral science books that have shaped the field: Thinking Fast and Slow (Kahneman); Predictably Irrational (Ariely); Decisive (Health & Health); Nudge (Thaler and Sunstein); Misbehaving (Thaler).Colin Kaepernick acts of protest – or leadership? https://www.youtube.com/watch?v=bBdoDOXMWkgBruce Friedrich shifts from activism to setting up the Good Food Institute: https://www.youtube.com/watch?v=sxXUWDt0MqwJessie Wisdom, Co-founder of Humu, on interventions: https://www.humu.com/team/jessie-wisdom“Behavioral Science BS” (Interview with Jason Hreha on 97% Effective: https://redcircle.com/shows/97-effective/ep/0310f040-0b91-4dce-901a-0c39433efb53Jason Hreha, applied behavioral scientist: https://www.thebehavioralscientist.com/aboutOverblown results? RCTs to Scale: Comprehensive Evidence From Two Nudge Units (Haas research): https://onlinelibrary.wiley.com/doi/abs/10.3982/ECTA18709Don’s article on the lure of overconfident leaders: Leadership & Overconfidence, Behavioral Science and Policy: https://www.hbs.edu/faculty/Pages/item.aspx?num=62299

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 What can we learn from China about leadership, power, and influence? Gabor Holch, intercultural leadership expert who has helped thousands of Western and Chinese leaders, discusses his latest book, Dragon Suit: The Golden Age of Expatriate Lives in China. Gabor busts myths, shares how working in China enhances your leadership, and points to top trends most people overlook. He offers practical ways to engage and learn from the Chinese, which he argues is even more important in a divided world.

 “If you don’t come to China, China will come to you”Why Gabor wrote Dragon Suit, and the voices he draws fromDid Gabor self-censor?The impact China has had on Gabor’s careerIt’s a glimpse into the future: What relation do you want with that?The pressure – and benefits – of scale and speedChallenges expats encounter when they return homeHow Chinese companies found Gabor when he moved back to EuropeThe trends to keep your eye onGoing abroad: Top issues Chinese experience outside ChinaHow do we restore trust between the West and China?Building personal bonds and connections: the tool to useWhat the “exposure index” revealsThe shifting nature of “foreigners” in ChinaOptimistic or pessimistic?The stories you don't hearHis concern about exchanges drying upWays to find out what’s really going on in ChinaWhat we can learn about power and influence from ChinaDoes it work, does it get results… Is there a Chinese leadership style?Open your eyes: How China is harnessing technologyUnderstanding China’s social security system as a route to understanding their behaviorTearing up “guanxi”Where China has most changed since he started writing his bookHow going online shattered “time to prepare culturally” – and how Gabor’s book seeks to remedy that

BIO AND LINKS:

 Gabor Holch, founder of GM of Campanile Consulting, is an East-West intercultural leadership expert, coach, author and keynote speaker who has served 100+ clients in 30+ countries. An expat since age 4 and China-based since 2002, he is a Certified Management Consultant (CMC) in English and Mandarin. Dragon Suit: The golden age of expatriate executives in China is his latest book.

 Dragon Suit, the book: http://www.dragonsuit.info/Gabor on LinkedIn: https://www.linkedin.com/in/gaborholch/Campanile Consulting: https://www.campanileconsulting.comX/Twitter: https://twitter.com/GaborHolchFacebook: https://www.facebook.com/gaborholchYouTube: https://www.youtube.com/c/GaborHolchMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 How you look matters, much more than we think. And your headshot, on LinkedIn and the web, shapes that critical first impression people form about you. Richard Waine, professional portrait photographer, helps you elevate your personal brand – and makes sure you don’t lose out on job offers, opportunities, or even meeting the love of your life. He takes us through “the game of inches,” by analyzing the before-after headshots of two clients, so you get the headshot – and photographer – that supports and accelerates your personal and professional goals.

 Ellen and the power of how you feelCounterintuitive truth: Your headshot is actually NOT about youConsidering a headshot? The first thing you should know – and then doBefore-After example #1, Lisa. (To see images, visit https://changwenderoth.com/podcast/ )The four tenants Richard uses to start a photo sessionStriking the visual balance between confidence and approachabilityNuances most clients are not aware of, that great headshot photographers addressThe single most important thing in your photoHow Richard crops your headshot to convey informationWhy Richard favors simple backgroundsBefore-After example #2, Michael. (To see images, visit https://changwenderoth.com/podcast/ )The devil is in the details: Examples where Richard removed distracting elementsClothing, makeup, and prep: what matters most in the shooting processTimes the client isn’t rightVisual conventions that send signals about who you areDoes your photographer have a vested interest in your success?Should I get my image photoshopped or manipulated?“A game of inches”: What separates a good headshot photographer from a great oneGet on the phone when you want to ensure you’ve got the right headshot photographerCompany headshots: the importance of consistent visuals of your team

 

BIO AND LINKS:

 Richard Waine is a headshot and commercial portrait photographer who serves diverse clients across the Northeastern USA, based out of Lancaster, Pennsylvania. Born and raised in Queens, New York, he is a graduate of Hofstra University who spent his career in finance – until a YouTube video of the famed Peter Hurley inspired him to shift gears and become a professional headshot photographer. He has never looked back.

 Richard’s Website: https://richardwainephotography.comRichard on LinkedIn: https://www.linkedin.com/in/richardwaine/Before-Afters that Richard reviews during the episode: https://changwenderoth.com/podcast/Instagram: https://www.instagram.com/richardwaineFacebook: https://www.facebook.com/RichardWainePhotographyX/Twitter: https:www.twitter.com/richard_waineThe Headshot Crew: https://headshotcrew.comResearch: Inferences people make after a 100- millisecond exposure of a face: https://pubmed.ncbi.nlm.nih.gov/16866745/Research: Even after having met you, people still judge you based on your photograph: https://journals.sagepub.com/doi/abs/10.1177/194855061666212312 things people decide within seconds of meeting you: https://www.businessinsider.com/things-people-decide-about-you-in-seconds-2016-11Michael’s Book, Get Promoted: https://tinyurl.com/453txk74 (Chapter 5 breaks down research on appearance: its strong link to Executive Presence and getting promoted.)

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Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com

 SHOW NOTES:

 How do you navigate a career in technology – even more so in fast moving, emerging markets? Maíra Gracini, GM Latin America at Atlas and C-Suite mentor of the year at Endeavour, shares how to “get new oxygen” to keep your career moving in the right direction. We discuss how to get out of your comfort zone, shift how you view and talk about yourself, and the unique challenges that women in tech face.

 

The impact of growing up in a small city of Sao Paulo State, as the child of public school teachersEarly mentorsStay or switch?The first and most important thing you need for career progressionThe biggest challenge that mid-level managers faceTaking advantage of “internal channels”How solving problems is a great way to show your leadership potentialThe reframe: Is it overselling or sharing information?The big personal and professional awakening – and how Maíra talks about it today“Getting Out of Your Own Way,” a skill Maíra believes more women could use in the workplace“Getting New Oxygen”Affiliations as “hubs” to expand your learning and networkTop themes she sees mentoring Latin American leadersThe importance of building a “trust circle”Maíra’s “3 Cons” that guide her career

 

BIO AND LINKS:

 Maíra Gracini is General Manager of Latin America at Atlas, a global technology platform that enables critical people ops, without the need of a local entity. Prior to Atlas, she served in senior marketing roles across Latin America with technology pioneers including Atos, Salesforce and Zendesk. Based in Brazil, Maíra advises startups, angel invests and mentors C-level executives through Endeavour, which named her Mentor of the Year in 2020. Maíra holds a BS in Marketing & Advertising from ESAMC, holds Board Membership Certification through the Brazilian Institute of Corporate Governance, and got plenty of “new oxygen” through Executive Education at Stanford Business School.

 

Maíra on LinkedIn: https://www.linkedin.com/in/mairagracini/Atlas Announces Maira’s appointment as GM, LatAm: https://www.meioemensagem.com.br/gente/atlas-anuncia-gerente-geral-na-america-latinaAtlas: https://www.atlashxm.comEndeavour: https://endeavor.orgBR Angels: https://brangels.globalMichael’s Book, Get Promoted: https://tinyurl.com/453txk74

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