Aviation Business Podcast

Life is what happens while you are busy making other plans. - John Lennon. It is the greatest freedom to be able to focus on one thing completely without feeling that you should be doing something else. In this episode learn to be intentional with your work and rest time. Tune in to learn more!

“Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.” - Walt Disney. Some people are naturally gifted with customer service talents, but for the majority of us, we have to be intentional. Tune in to take your life and your business to a higher altitude!

In this second installment of a two-part series about improving our goal execution, let us talk about a process of measuring the impact of the goal or project to help gain more clarity and confidence in the goal you are hoping to accomplish. Tune in to take your life and your goal execution to a higher level.

“People are working harder than ever, but because they lack clarity and vision, they aren’t getting very far. They, in essence, are pushing a rope with all of their might.” — Dr. Stephen R. Covey. In this two-part episode, learn to take your business and your life to a higher altitude by being a person who develops a strategy around planning the execution of your goals. 

The aviation insurance market has been riding kind of a harder insurance market since early to mid-2018, which has been marked by increasing rates and stricter underwriting guidelines. As you may have noted in our updates in 2020 and 21, we saw that there were several factors creating this hardening of the market and extremely low and unsustainable rates in the soft market that started in 2006. Tune in to learn more!

"Momentum begets momentum, and the best way to start is to start." - Gil Penchina. In this episode of the Aviation Business Podcast, let us talk about building and maintaining a healthy momentum in your life/business.

"Birds of the same feather flock together." As we are still in that fresh start feeling, it is important we examine our flock so we are surrounded with the group of people who can provide wise counsel. In this episode of the Aviation Business Podcast, let us revisit an adage and a proverb that are relevant to the New Year season we are in today.

It is that time of the year when we celebrate and review all that has happened this year and as well as plan for the coming year. In this episode of the Aviation Business Podcast let us get into some guide questions that would help you review this year and plan for 2022.

Too often, especially business leaders, we are always focused on things we have not done and are constantly unhappy of not being where we want to be because we have not stopped and celebrated small wins that draws us closer to our goal. In this episode of the Aviation Business Podcast, let us talk about how to live in the gain not in the gap.

"Great achievement is usually born of great sacrifice and is never the result of selfishness." - Napoleon Hill. In this episode of the Aviation Business Podcast, let us revisit some more old adages that are relevant today.

Listen or watch here: https://aerisinsurance.com/aviation-business-podcast-episode-166-old-adages-relevant-today-pt2

Henry Ford said "If everyone is moving forward together, then success takes care of itself." In this episode of the Aviation Business Podcast, let us revisit some old adages that are relevant today.

According to a study done in 2018 (JUNIPER Research), small businesses invest less than $500 per year in cybersecurity products, which makes them an obvious target for cybercriminals. Many small and medium-sized businesses overlook or under-consider technology risks. In this episode of the Aviation Business Podcast let's talk about Cyber Liability Policy.

“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw. In episode 163 of the Aviation Business Podcast let us talk about how to clearly communicate, provide clear expectations and grows through effective communication.

“Goals without routines are wishes; routines without goals are aimless. The most successful business leaders have a clear vision and the disciplines (routines) to make it a reality.” - Verne Harnish. In episode 162 of the Aviation Business Podcast let us talk about how to gain clarity in your business and implementing your organizational operating system.

"It is amazing what you can accomplish if you do not care who gets the credit." Harry S Truman. In episode 161 of the Aviation Business Podcast learn to become a leader who knows when to use the words We and I.

"Coaching is releasing a person's potential to maximize their own performance. It is helping them to learn rather than teaching them." In this episode of the Aviation Business Podcast learn to become a leader who coaches others.

The ultimate vision of the Aviation Business Podcast is to help aviation businesses achieve a higher altitude. In this episode, we are capping off the month-long celebration of the third-year anniversary of producing this podcast. Let’s listen in to the exciting things that are coming for the Aviation Business Podcast and more!

“A vision without a plan is a pipe dream.” Brian P. Moran. In this episode of the Aviation Business Podcast learn how making 12-week plans each quarter will increase your ability to accomplish your goals and fulfill your vision.

Greek philosopher Plato said that “The first and best victory is to conquer self. ” If you can’t lead yourself, you won’t be able to lead others. In episode 157 of the Aviation Business Podcast learn how you can better lead yourself to become a better leader.

Most business track key performance indicators in their businesses to determine their success. In order to improve results, and execute goals, it is highly beneficial to establish Lead Indicators. Lead Indicators are daily and weekly habits, actions, and activities that if done consistently lead to the desired results. Hear more about this in episode 156 of the Aviation Business Podcast.

Ron Kaufman was quoted "Exceeding expectations is where satisfaction ends and loyalty begins." In episode 155 of the Aviation Business Podcast let us revisit a key approach and mindset to exceeding customer expectations called "plussing" coined by Walt Disney himself.

John Maxwell wrote in his book “Achievement comes to someone when he is able to do great things for himself. Success comes when he develops leaders to do great things for him. But a legacy is only created when a person puts his organization into a position to do great things without him.” In episode 154 of the Aviation Business Podcast learn to become a leader who leaves a legacy through serving others, leaving the organization in a better place than when you came.

Every business has risks, so having an understanding on how to manage or mitigate them and even having a system to do so is key especially in the aviation business. In episode 153 of the Aviation Business Podcast let us listen in to one of our previous episodes and learn to utilize, implement and review a risk management system in your organization.

Earl Nightingale said, "People with goals succeed because they know where they're going." We are into the 2nd week of celebrating our third anniversary, we continue to relive some of our greatest episodes in the past. In episode 152 of the Aviation Business Podcast learn to set and effectively execute your goals.

Major league baseball great Roger Clemens once said “I think anything is possible if you have the mindset and the will and desire to do it and put the time in.” As we are nearing the third-year anniversary of the Aviation Business Podcast let us relive some of our greatest episodes in the past. In episode 151 of the Aviation Business Podcast let us talk about becoming a person with a Growth Mindset.

Bruce Springsteen was quoted saying, “A time comes when you need to stop waiting for the man you want to become and start being the man you want to be.” In episode 150 of the Aviation Business Podcast learn to become that intentional leader who asks that big question of what do need for our business, developing that do it now mentality and shifting from incidental to intentional leadership.

“Look yourself in the mirror and ask yourself, what do I want to do every day for the rest of my life…do that.” – Gary Vaynerchuk. In episode 149 of the Aviation Business Podcast learn to build that do it now mentality so that you actually take actions to the answers you get when asking what Gary Vaynerchuk suggested. 

"True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information." Winston Churchill. In episode 148 of the Aviation Business Podcast learn to examine your business’/team's dangers, opportunities, and strengths to chart a new or more focused course to grow your business.

French poet, Victor Hugo, wrote "Change your opinions, keep to your principles; change your leaves, keep intact your roots." In episode 147 of the Aviation Business Podcast let's talk about how clarifying and getting back to your roots (Mission and Vision) help in growing your business or team.

“People don't buy what you do; they buy why you do it. And what you do simply proves what you believe Simon Sinek, author of Start with Why: How Great Leaders Inspire Everyone to Take Action. In episode 146 of the Aviation Business Podcast let's discuss two powerful words to transform your communication.

NBA coach Phil Jackson said "Good teams become great ones when the members trust each other enough to surrender the me for the we." In episode 145 of the Aviation Business Podcast learn to create a culture of psychological safety in your team and business.

Former Cisco CEO John Chambers once said, “There are two types of companies: those that have been hacked, and those who don’t yet know they have been hacked.” Cyber attacks hit businesses every day. In episode 144 of the Aviation Business Podcast let's talk about Cyber Liability Insurance and how you can use it to protect your digital assets.

If you’ve been in the aviation business or owned an aircraft in the past couple of years, it is no secret that the aviation insurance industry has been in a challenging market. Marked by increasing premiums, more strict underwriting, and higher training requirements, aviation insurance has been frustrating to many. In this special episode of the Aviation Business Podcast let us listen in to Aeris Insurance Solutions owner/president, Tim Bonnell Jr. for a quick update on the aviation insurance market.

Poet and memoirist Maya Angelou said “At the end of the day, people won’t remember what you said or did, they will remember how you made them feel.” In episode 142 of the Aviation Business Podcast learn to become a leader or teammate who can effectively show healthy appreciation through tangible gifts and/or personal touch.

Founding father Benjamin Franklin once said “Words may show a man's wit, but actions his meaning.” In episode 141 of the Aviation Business Podcast learn to become a leader who demonstrates appreciation appropriately through acts of service.

Best selling author Malcolm Gladwell said “It's not how much money we make that ultimately makes us happy between nine and five. It's whether or not our work fulfills us.” In episode 140 of the Aviation Business Podcast learn to become a leader who provides positive appreciation with the ability to spend appropriate quality time with your team members.

One famous quote from Zig Ziglar says “You never know when a moment and a few sincere words can have an impact on a life.” In episode 139 of the Aviation Business Podcast learn to become a leader who shows appreciation and knows how to provide positive words of affirmation to your team.

Kevin Stirtz wrote “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” In episode 138 of the Aviation Business Podcast let us talk about using your business processes and technology to enhance customer interactions in order to maintain consistent customer service.

Stephen R. Covey said "Habit is the intersection of knowledge, skill, and desire." In episode 137 of the Aviation Business Podcast let's learn how to effectively establish new habits, stop the bad ones and be consistent with executing the daily disciplines that lead to success in business and life.

In episode 136 of the Aviation Business Podcast let us dig in deeper on why working hard won't suffice any longer. It’s not about how long you work but with the quality of work and its impact to the business. The right mind and right attitude are needed to help you be Smart Worker.

“Concentrate all your thoughts upon the work in hand. The sun's rays do not burn until brought to a focus. “ Alexander Graham Bell. In episode 135 of the Aviation Business Podcast let us learn to differentiate and address tasks that are urgent versus important.

Martin Luther King Jr. said “We must accept finite disappointment, but never lose infinite hope.” In episode 134 of the Aviation Business Podcast let us talk about how despite of all the hardships this year, there’s still room for hope.

Albert Einstein, one of the greatest minds, once remarked “Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning.” In episode 133 of the Aviation Business Podcast let's talk about how to foster that child-like curiosity to unravel various gifts for your business to grow.

John Allen Paulos, an American professor of mathematics at Temple University in Philadelphia, said “Uncertainty is the only certainty there is, and knowing how to live with insecurity is the only security.” In episode 131 of the Aviation Business Podcast, learn how to craft a dynamic strategy to win big in 2021.

One of the key components to lead through a crisis, as Sean West said, is to make sure we are "feeding our faith and starving our fears." In Episode 130 of the Aviation Business Podcast, learn to become a leader who reflects and has the right mindset as we face adversity and crisis.

John Maxwell wrote that "Nothing in Life breeds resilience like adversity and failure.” Learn how to lead through a crisis and more in Episode 129 of the Aviation Business Podcast.

Richard Branson wrote that "Even when we think we know all of the facts and figures, and have viewed every angle of a given scenario, the truth about a situation can be a big surprise. This is one of the things that makes life so exciting — just when we think we understand something, we learn something new. This is why delaying judgement can be so useful in business.” Learn more about the importance of suspending judgement in Episode 128 of the Aviation Business Podcast.

Bill Gates once said, “We all need people who will give us feedback. That’s how we improve.” In Episode 127 of the Aviation Business Podcast we discuss to how and why to offer and receive constructive feedback.

Bill Graham said, "When wealth is lost, nothing is lost; when health is lost, something is lost; when character is lost, all is lost.” In the final part in our series on essential leadership attributes, we discuss the impact our character has in our leadership.

C.S. Lewis was quoted saying, “Humility is not thinking less of yourself, but thinking of yourself less.” In Part 10 in our series of essential leadership attributes, learn about the attribute of humility and why it is vitally important for all leaders.

Brian Tracy wrote, “Self-discipline equates to self-control. Your ability to control yourself and your actions, control what you say and do, and ensure that your behaviors are consistent with long-term goals and objectives is the mark of a superior person.” Learn more about the essential leadership attribute of self-discipline in Episode 124 of the Aviation Business Podcast.

Dr. Thupten Jinpa of Stanford Medicine's Center for Compassion and Altruism Research and Education (CCARE), said compassion is a hallmark of strong leadership: “Compassion, personal integrity, humility, being open to others’ perspectives yet taking responsibility to lead, all rooted in courage and a quiet confidence—these are the marks of truly great leaders.” 

Confucius said,  “A man who lacks reliability is utterly useless.” In Episode 122 of the Aviation Business Podcast, we’ll discuss the essential leadership attribute of being reliable.

The 34th President of the United States and Army General Dwight Eisenhower said, “the supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.” Learn about the indispensable leadership attribute of integrity in Episode 121 of the Aviation Business Podcast.

Mark Twain said, "Kindness is a language which the deaf can hear and the blind can read.” Learn how kindness is an essential leadership attribute in life and business during episode 120 of the Aviation Business Podcast.

A 2019 Harvard Business Review article stated that "People intrinsically seek joy. And joy connects people more powerfully than almost any other human experience.” Learn why joy is an essential leadership attribute in Episode 117 of the Aviation Business Podcast.

John D. Rockefeller Jr. said, "I believe that love is the greatest thing in the world; that it alone can overcome hate; that right can and will triumph over might.” Learn why love is an essential leadership attribute in Episode 116 of the Aviation Business Podcast.

John Maxwell said, "The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders, and continually develops them.” In Episode 115 of the Aviation Business Podcast, we’ll help you discuss the next steps in your leadership development.

John Whitmore, the founder of the GROW coaching model, said it well, "Coaching is unlocking people’s potential to maximize their own performance.” Learn more about leadership development through leadership coaching in Episode 113 of the Aviation Business Podcast.

Former President John F. Kennedy said, "Leadership and learning are indispensable to each other.” In Part 1 of the new series on Leadership Development, we’ll take a look at how you can develop your leadership and increase your ability to impact others.

Henry Ford was quoted saying "Wealth, like happiness, is never attained when sought after directly. It comes as a by-product of providing a useful service.” Learn how to create an attitude of service in Episode 110 of the Aviation Business Podcast.

Legendary business management guru Peter Drucker said it simply “Culture eats strategy for breakfast.” Learn about the importance of organizational culture, and some of the key steps you can take to improve yours in Episode 109 of the Aviation Business Podcast.

Dave Ramsey said that "Without a mission statement, you may get to the top of the ladder and then realize it was leaning against the wrong building!” Learn more about mission statements, and how to construct one in Episode 107 of the Aviation Business Podcast.

Simon Sinek was quoted saying "Vision is a destination – a fixed point to which we focus all effort. Strategy is a route – an adaptable path to get us where we want to go.” Understanding the importance and power of vision in your life and business is key to growth and success. Learn more in episode 106 of the Aviation Business Podcast.

Leadership guru John C. Maxwell said, “Good leaders must communicate vision clearly, creatively, and continually. However, the vision doesn't come alive until the leader models it.” In this episode of the Aviation Business Podcast, we’ll discuss how to clearly share your vision.

Mark Twain once said, “You cannot depend on your eyes when your imagination is out of focus.” In episode 104 of The Aviation Business Podcast, we’ll talk about how to develop your vision.

In his new book, the Vision Drive Leader, Michael Hyatt wrote that "unless you, as a leader, have a clear picture of the destination where you want your company to be in three to five years, you’ve got nothing that will inspire people to follow you.” Learn more wisdom from this book on vision and leadership in Episode 103 of the Aviation Business Podcast.

In challenging times, turning to age-old wisdom for inspiration and direction can help you weather the storm. It can also provide some good-natured humor. In Part 3 this series on the Aviation Business Podcast, we’ll continue to look at old adages and what they can teach us today.

In challenging times, turning to age-old wisdom for inspiration and direction can help you weather the storm. It can also provide some good-natured humor. In episode 100 of the Aviation Business Podcast, we’ll continue to look at old adages and what they can teach us today.

In challenging times, turning to age-old wisdom for inspiration and direction can help you weather the storm. It can also provide some good-natured humor. In the next few episodes of the Aviation Business Podcast, we’ll look at some old adages and what they can teach us today.

18th Century Economist and Author Adam Smith once said: “You will make better decisions once you begin thinking long-term rather than short-term.” In Episode 98 of the Aviation Business Podcast, we’ll take a look at the importance of maintaining a long-term vision even in the midst of a short-term crisis.

In her book, The Upside of Stress, Kelly McGonigal said "Stress happens when something you care about is at stake. It’s not a sign to run away – it’s a sign to step forward.” There is a lot of stress present in these challenging times. In Part II of the series Let’s Talk About Stress, we’ll look at more ways to manage stress, and move your life and company upward.

Fear, frustration, uncertainty, and a host of other issues lead to stress. In these uncertain times, stress can take a serious toll on a person and organization. In episode 96 of the Aviation Business Podcast, we’ll have a brief discussion on stress and ways we can address it.

There is always opportunity in adversity. In Episode 95 of the Aviation Business Podcast, we’ll examine how constraints lead to creativity, and crises can lead to innovation.

When we encounter times of crisis or tragic events, people look to the leaders to take them through the storm. In this episode of the Aviation Business Podcast, we’ll look at how to lead in and through a crisis.

Learn the importance and basic steps of having an emergency response plan in order to be able to respond to unexpected disasters in your business in Episode 93 of the Aviation Business Podcast. 

In Episode 92 of the aviation business podcast, we discuss the critical role insurance plays in the economy and consequently your business. 

In Part 4 of our series about Exceeding Customer Service we'll discuss how having the right culture can lead to excellence in customer service. Learn how you can shape your culture to grow and succeed.  

Marriam-Webster defines the word "lagniappe" as a small gift given to a customer by a merchant at the time of a purchase. In this episode of the Aviation Business Podcast, you'll learn the concept of lagniappe and how it relates to exceeding customer expectations. 

The ability to exceed customer expectations is key to a business's growth and success. In Episode 88 of the Aviation Business Podcast, we'll dive into this issue and discuss strategies to help you exceed customer expectations. 

Dale Carnegie said “there is only one way... to get anybody to do anything. And that is by making the other person want to do it.” In part 4 of our series, Winning with People, we’ll be looking at what Dale Carnegie had to say about positively influencing others in his classic book How to Win Friends and Influence People.

Former Supreme Court Justice Antonin Scalia said "some people are inherently likable. If you're not - work on it. It may even improve your social life.” In Part 2 of our series on Winning with People we’ll learn 6 strategies on being a likable person from Dale Carnegie’s book How to Win Friends and Influence People.

As we celebrate another New Year, learn how focusing on one word this year can make a big difference in your life.

In Part 11 of our series about self-sabotage on the Aviation Business Podcast, we’ll look at the pitfall of blaming others, and what you can do to change course.

Benjamin Franklin was quoted saying "He that is good for making excuses is seldom good for anything else.” Making excuses is a self-sabotaging habit that needs to stop. We’ll look at ways that you can do just that in Part 10 of our series about self-sabotage on the Aviation Business Podcast.

Bad habits are a big cause of self-sabotage to our growth and success. In Part 9 in our series on Self-Sabotage, we’ll learn the importance of having good habits and share resources on how to develop them.

In Part 8 of our series on self-sabotage, we discuss why not having clear processes in your business will limit your growth and success. We’ll also discuss ways for you to create processes in your business.

Benjamin Franklin was quoted saying "by failing to prepare, you are preparing to fail.” Learn why a lack of planning is a self-sabotaging act in Episode 78 of the Aviation Business Podcast.

Procrastination can be a self-sabotaging act holding you back from succeeding in your personal and business life. Learn how to beat unhealthy procrastination in Part 6 of our series on self-sabotage.