smj: school marketing journal

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully examine why quick wins can borrow from future trust. They distinguish acting quickly from short-termism, where immediate pressure replaces a school's long-term strategic direction. The discussion explores why marketing that reassures leaders can unsettle parents, whose school choice can unfold over years rather than campaign cycles. The trio challenge Heads to maintain continuity through change and consider families' longer decision journey. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Chris Post

In this interview episode, Brad is joined by Chris Post, Headmaster of the Boys' Latin School of Maryland in Baltimore, the United States of America, to examine how strategy can guide decisions and drive action. Chris explains why broad, agreeable plans fail to move a school forward and why sharper choices require rigorous debate and alignment between the Board and leadership team. He shares how a strategy-on-a-page keeps priorities visible, guides decisions about programs, positions and resources, and creates the discipline to ask what should continue, what should change and what needs to stop. Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully examine two connected principles: consistency builds trust and reputation lags behaviour. They explain how families build confidence from patterns across touchpoints, while contradictions act as a confidence tax. The discussion explores why reputation changes only after behaviour has been experienced long enough to be believed, and why pressure reveals whether a school's priorities and decision logic are genuinely stable. They challenge Heads to resist short-term reputational fixes and ensure communication reflects behaviour the school can repeatedly prove.

Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Ros Curtis AM

In this deep dive episode, Brad is joined by Ros Curtis AM, Principal of St Margaret's Anglican Girls' School, to reflect on 16 years of leadership as the School grew from around 800 to more than 1,400 students. Ros explains how clear values, a relentless focus on students and consistent storytelling helped strengthen academic reputation while protecting the School's sense of community. She discusses why marketing must reflect reality, how trust is built through relationships and integrity, and why Heads are stewards who must guard against complacency and arrogance.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Alan Jones

In this interview episode, Brad is joined by Alan Jones, Principal of Christ Church Grammar School in Claremont, Western Australia. Together they examine why the Head is central to school philanthropy. Alan explains that the ask only becomes possible after trust has been built and the educational purpose is clear. He describes fundraising as a long-term relationship, strengthened when donors understand the difference their support can make and feel part of the school's direction. He also explains why Heads must thank donors personally, steward relationships carefully and show what their generosity has achieved. Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully continue examining two principles: differentiation or invisibility, and the market defines value. They explain why distinctiveness should create clarity without becoming rigid, and why differentiation communicates particular value rather than superiority. Parent language and enrolment feedback become leadership intelligence, testing whether the school is understood as leaders intend. They challenge Heads to decide what their school must be known for, sharpen that signal consistently and ensure the promise made to families aligns with their experience. Episode link:

Get in touch at smj@imageseven.com.au.

School Marketing Journal with Brad Entwistle and Tim Watson

In this interview episode, Brad is joined by Tim Watson, Principal of Northern Beaches Christian School (NBCS), to explore how schools can replace assumed understanding with shared clarity. Tim explains how the school's Compass document illustrates NBCS's founding principles, beliefs, values and educational commitments, helping leaders distinguish what must remain fixed from what can change. He discusses how this concise reference point guides Board recruitment and decision-making, preserves continuity through generational change and gives the school freedom to face the future without losing the intent that shaped it.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully examine two connected principles: differentiation or invisibility, and the market defines value. They explain why a school's strengths only influence choice when parents can recognise, understand and use them when comparing schools. They explore how presenting every program and proof point can obscure what matters most, why purpose must be translated into meaning for families, and why Heads must establish a clear hierarchy of strengths. The discussion challenges Heads to make the school clearer, not broader, without diluting its purpose. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Graham Catt

In this interview episode, Brad is joined once again by Graham Catt, Chief Executive Officer of Independent Schools Australia, to discuss what School Choice Counts has achieved and what now matters for school leaders. Graham explains why the campaign's strongest stories were not about sectors, buildings or funding, but families, students and communities. He argues that Heads need to move beyond election-time advocacy by building ongoing relationships with local MPs, helping parents understand how policy affects fees and affordability, and equipping families and school communities to engage confidently in conversations about school choice. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully examine why strong school communication begins before the wording stage. Combining the principles of strategy drives story and meaning before message, they explain why schools can sound articulate while still leaving parents unsure about what matters most. The trio discuss how weak strategy turns communication into a list, why more content rarely builds confidence, and how clearer intent gives story direction and message weight. They challenge heads to settle purpose and meaning before asking marketing teams to write. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Tracey Cain

In this interview episode, Brad is joined by Tracey Cain, Chief Executive Officer at H/Advisors, to unpack reputation risk in independent schools. Tracey explains why what matters to a school community must matter to the school, and why that community now extends beyond staff, parents and students to alumni, neighbours and local influencers. She explains how Heads and boards can prepare before risk eventuates by listening early, testing likely scenarios and building the trust, policies, processes and culture needed to manage risk as part of day-to-day school operations. Episode links:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully explore the sixth principle in the series: experience beats message. They discuss why messaging can open the door, but parent confidence is shaped by what families repeatedly experience through tours, follow-up, responsiveness and prospective parent touchpoints. The trio examines how mixed signals weaken trust, why the enrolment journey is the brand made visible, and why Heads must lead the standards, systems and behaviours that give the school's message something true to stand on. Episode links:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Shane Hogan

In this deep dive episode, Brad is joined by Shane Hogan to explore what school leadership requires when communities need stability and confidence. Drawing on a career across Catholic and independent schools, boys' and girls' education, and interim roles in schools under pressure, Shane discusses why visibility, relationships and discernment matter as much as structure. He explains why marketing must reflect the school's lived experience, how staff, parents and alumni influence enrolment confidence, and why school Boards need to understand the long-term work behind positioning and enrolment growth.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and David Woodgate

In this interview episode, Brad is joined by David Woodgate, Chief Executive of the Independent Schools' Bursars Association (ISBA) in the UK, to examine how millennial parents are reshaping school choice. David explains why reputation, tradition and results are no longer enough to create confidence, as parents look for clearer evidence of value, individual care and alignment between a school's promise and lived experience. Together, they discuss what this shift means for Heads, admissions and marketing teams, and why every interaction must build trust in the school's value in a competitive market. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully explore why external confidence depends on internal coherence. They discuss why staff goodwill is not the same as shared understanding, how parents sense mixed signals across tours, conversations and follow-up communication, and why alignment is built through repeated leadership decisions, not announcements. The trio examines the risk of a school sounding clearer than it feels, and why Heads must ensure the school's story is understood and reinforced by their own staff before it can be trusted by prospective families. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Pauline Shuttleworth and Chris Lang

In this interview episode, Brad is joined by Pauline Shuttleworth, imageseven Advancement Specialist, and Chris Lang, co-founder and Head of Sales for Asia Pacific at Digistorm, to examine the changing enrolment landscape for independent schools. Using the findings from Digistorm's 2025/26 State of K–12 School Admissions Report, they discuss how softening demand and growing enrolment pressure are shifting admissions from reactive management to data-informed planning. This requires Heads to sharpen their positioning and take a more intentional approach to the parent journey. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully explore why school brands are not personal platforms for leaders to reshape They explore the difference between ownership and stewardship, explain why a school's brand is inherited rather than invented, and discuss how leaders can renew and clarify its message without distorting what families already trust. The trio also examines how pressure can tempt schools to broaden or soften their story, and why steadiness, coherence and conviction give parents confidence when enrolment decisions feel uncertain. Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

In this episode, Brad, Bel and Scully discuss a confronting principle for school Heads: leadership is communication. Every decision, silence, delay and repeated phrase signals what matters most, and families read into those signals long before they read a strategy document. The trio explores why enrolment confidence is shaped by coherence, not volume, how pressure reveals a school's true priorities and why clarity cannot be delegated.

Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Jack Stevens

In this interview episode, Brad speaks with Jack Stevens, CEO of Edstart, about what findings from Edstart's 2026 School Fees Report mean for school Heads. The discussion explores why fee increases have remained steady, yet continue to outpace inflation, how staffing costs and government funding pressures are reshaping school budgets and why parent perceptions of value matter more than ever. Brad and Jack reveal how flexible payment options can reduce friction, improve parent experience and support both enrolment and retention.

Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

A school's brand is not owned by marketing. It is shaped by leadership clarity, consistency and decision-making over time. In this episode, Brad, Bel and Scully discuss why brand is a leadership responsibility, how mixed signals create uncertainty for families, and why enrolment confidence is built through coherence rather than volume. The trio explore the danger of reactive branding, the role of tone and direction, and why every major strategic decision becomes a brand decision, whether leaders intend it or not.

Episode link:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Belinda McCubbin When your mission is clear, it does more than guide strategy; it prevents misalignment before it starts.

In part two, Brad and Bel explain why mission clarity should narrow your messaging, your promises, and the families who naturally feel called to your school. They discuss why broadening language can feel rational under enrolment pressure, but often creates confusion, hesitation and superficial comparison. The duo explore how mission-fit enrolment conversations reduce friction later and share a practical test for leaders to audit what parents would conclude from the last month of your communications.

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School Marketing Journal with Brad Entwistle and Dr Mark Merry In this special Deep Dive, Brad sits down with Dr Mark Merry, long-serving Principal of Yarra Valley Grammar and former National Chair of the Association of Heads of Independent Schools Australia (AHISA), for a conversation about leading a school through scrutiny, crisis, criticism and change. The duo explore why authority is earned through relationships and how culture is shaped in the small everyday moments. Mark also shares a grounded approach to media and reputational pressure including why staying silent can backfire, how to front issues without becoming defensive, and what it looks like to hold the narrative when emotions are high and information is moving fast.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Belinda McCubbin

Most schools have a mission statement. Some use it as a reference point for decisions and others treat it as a familiar phrase that sits in the background.

In this episode, Brad and Bel explore what happens when a mission becomes a practical leadership tool and the importance of having a directional mission. The duo discusses how direction shapes priorities, messages and resourcing. If it's decorative, it tends to appear in documents but rarely changes behaviour or drives decision-making. Part 1 sets up the key tests you can use to assess whether your mission is genuinely guiding strategy across your school.

Episode Links:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

Many school leaders feel they are doing 'all the right things' in marketing – posting consistently, investing in digital, telling their story – yet their school is still not being chosen by prospective parents. In this interview, Brad speaks with digital marketing practitioner Brendan Schneider about the real issue behind underperforming marketing – relevance. They discuss why differentiation is leadership work, how digital marketing simply amplifies unclear positioning, and a simple leadership exercise to uncover whether your team can clearly answer the question parents ask: 'Why your school?'

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Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle, Andrew Sculthorpe and Belinda McCubbin

The first episode for 2026 sees Belinda 'Bel' McCubbin welcomed as a regular voice, sharing what's changing in schools this year. The trio introduce two new formats: a termly deep dive interview with experienced school Heads and a 92-second mini stories capturing testimonials of common problems faced by Heads and how to move forward. The main conversation centres on first principles, and why they matter when teams are busy, yet outcomes remain unimproved.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this follow up to episode 232, Brad and Scully focus on how Heads can turn understanding into meaningful activity that changes behaviour or perception for your audience. They explore how to define success before acting, choose the right measures and build simple systems that keep teams aligned. The conversation highlights how structure prevents drift and sustains momentum through the term. The duo discusses practical steps for maintaining momentum and ensuring insights create meaningful improvement for families and staff.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Despite having more data and reports than ever, many schools still struggle to turn insight into meaningful change. Brad and Scully explore why execution often stalls through vague direction, thin ownership and weak inspection, and outline how Heads can close the 'strategy-execution gap'. They share practical examples across enrolment, communication and brand delivery, demonstrating how clarity, cadence and single-point ownership can transform insight into visible, day-to-day behaviour change.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Parents are becoming far more sensitive to how schools communicate fees, and fee transparency is now one of the top factors shaping enrolment decisions. In this interview episode, Brad is joined by Anthony McCausland, Founder and CEO of Feesable, to discuss new national insights from the School Fees in Australia: 2025 Report. They explore how Gen Z parents are reshaping expectations, why clarity and simplicity build trust and retention, and the practical steps Heads can take to modernise fee communication and strengthen every stage of the enrolment journey.

Episode Links

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Heads feel like they're constantly firefighting. In this episode, Brad and Scully discuss how to replace that reactive cycle with calm and confident leadership through marketing maturity. They explore how disciplined systems create clarity, resilience and trust across your school and outline five practical steps to embed structure, align marketing with strategy and lead with confidence – building stability that lasts beyond any single person or change.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Brad speaks to Sue Ellson, independent LinkedIn Specialist and career development author, to discuss how schools can attract and retain quality staff in a competitive employment landscape. Sue shares practical ways to build a stronger professional presence online, position your school as an employer of choice, and use LinkedIn to reach candidates. Together, they explore how Heads can shape staff attraction strategies that align with a school's values, strengthen culture and enhance reputation.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Even the strongest school brands can lose clarity through slow and silent erosion. Brad and Scully explore the hidden danger of message drift: how small, well-intentioned changes can blur your voice and weaken your impact. They discuss why drift is a leadership issue, how to spot it before it spreads, and share a five-step guide to re-anchor your school's story so it stays clear, consistent and trusted.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Brad is joined by US education marketing strategist and Founder of Caylor Solutions, Bart Caylor, to explore how rapid AI advances are reshaping school communication and leadership. With tools like OpenAI's Sora 2 creating lifelike videos in seconds, the discussion dives into what this means for authenticity, brand risk and crisis readiness. Brad and Bart explore the dangers of 'work slop', how AI-generated noise dilutes brand trust, and explain why Heads must become AI-literate, lead with human purpose and set guardrails to protect their school's brand in a synthetic world.

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Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, Brad and Scully explain why consistency is the foundation of every strong school brand, and why it's so difficult to achieve. They explain how inconsistency erodes trust, why chasing the 'new and different' isn't always better, and how brand confusion impacts both parents and staff outlook and communication. To help school Heads lead with clarity, the duo introduces a practical seven-step framework for building strategic, visual and verbal consistency across every touchpoint.

A seven-step school brand consistency framework:

Define brand intent: Clarify your school's core values and mission to guide all branding efforts. Customer journey audit: Review touchpoints to identify brand inconsistencies and areas needing alignment. Strategic, visual, verbal lenses: Assess branding through strategy, visuals and communication to find improvement areas. Maintain discipline: Ensure all actions and communications consistently reflect your brand values over time. Foster creativity: Refresh your brand with innovative strategies to keep it engaging and relevant. Generate enthusiasm: Engage your community with exciting content to maintain interest and prevent disengagement. Use the right tools: Use tools for consistency but rely on experts for strategic, creative brand execution.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Brad is joined by strategy expert Graham Kenny and behavioural data scientist Professor Ganna Pogrebna to explore how school Heads can harness AI to shape strategy with confidence. They examine the creative and practical potential of large language models, from amplifying alumni stories and sharpening communication, to ideating fresh approaches for enrolment and open days. Together, they highlight the opportunities and risks of AI, how to avoid disenfranchising staff in the process, and why the most powerful uses of AI are often intensely practical.

Link to Workshop:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Hiring a marketing professional isn't like hiring a teacher, it requires a different approach. Brad and Scully outline 10 key questions every Head should ask before making a decision. They explain why defining success first matters, how to spot true experience and why strong marketers acknowledge their limits. The duo also reveals how facing failure, the ability to explain and planning systematic approaches to tasks are signs of true expertise.

Link to Article:

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School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this interview episode, Brad is joined by Jill Goodman to explore how school Heads can turn conversations into powerful sources of insight on the school experience. Together they unpack how intentional, qualitative conversations reveal the 'why' behind parent and staff behaviour, why starting with open-ended and positive questions builds trust, and how repeating themes highlight patterns worth acting on. Jill also explains how leaders can capture insights from everyday chats, avoid bias and use external perspectives to see blind spots more clearly.

Episode Links:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In the final part of their series on consistency and creativity, Brad and Scully explore the Head's role as the ultimate brand custodian. They explain why brand leadership cannot be delegated, how micro-moments influence perception and why modelling behaviours is essential to embedding culture and identity. The duo also discuss how every staff member, student and alumni contributes to the brand and share practical ways for Heads to empower their teams, close alignment gaps and ensure the school's values are lived out every day. Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Brad is joined by Dr Adrian Camm, Principal of Westbourne Grammar School in Victoria, to explore the school's innovation in not only the classroom, but also how they communicate with prospective parents. Adrian shares Westbourne's three-year digital strategy, from AI-driven data analysis to multilingual 'knowledge concierge' avatars that respond 24/7 and provide personalised enrolment touchpoints to enhance the connection with families. Ultimately, they unpack how using technology to handle transactional and administrative tasks leaves staff free to handle the relational.

Episode Links:

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In part two of their conversation on consistency and creativity, Brad and Scully explain why campaigns alone can't build brand trust. They unpack the critical differences between brand and campaign thinking, highlighting the risks that short-term tactics, like fee discounts, pose to a school's image and current parent relationships. Emphasising the importance of consistency between promotional peaks, they explore how Heads can adopt a brand first mindset and ensure every campaign reinforces long-term messaging and strengthens the school's reputation.

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this interview episode, Brad is joined by Phillip Heath, Head of Barker College, to discuss the potential risks of parent WhatsApp groups. Phillip explains why trust and culture must be the centrepiece, why schools should monitor group chats and avoid "swinging at every pitch". Phillip outlines a 3R test (Repeated, Reasoned, Relevant) to help Heads decide when intervention is the best course of action and explain how clear boundaries protect staff while allowing for constructive responses that don't add fuel.

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe Brad and Scully explore how Heads can hold creativity and consistency in productive tension. From staffroom culture to prospectuses, they unpack why brand consistency isn't about sameness but brand alignment. The duo explore how inconsistency can quietly erode trust, how internal alignment reinforces external perception, and why brand governance is essential for enabling creativity. Learn the importance of brand guidelines to improve process and message consistency and that true brand strength comes from internal alignment. Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, Brad is joined by Nick Jensen from ACTS Education to explore an innovation in school marketing – AI avatar simulations. These simulations offer school staff a space to practice and develop skills whilst simulating difficult scenarios. AI avatars can be used as virtual registrars for enrolment interactions to help prospective parents find information about your school. Nick also shares early demos that simulate a prospective parent's enrolment interaction and discusses how Heads can shape this innovative technology to reduce workload and improve efficiency.

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School Marketing Journal with Brad Entwistle and Andrew Sculthorpe In this episode, Brad and Scully are joined by Pauline Shuttleworth, imageseven Advancement Specialist, to ask whether the traditional enrolment funnel has reached its expiry date. Together, they explore how parent behaviour has changed with stealth applicants and silent dropouts. The trio introduce the ideas of 'evaporation' and the 'dark funnel' and share a seven-step plan to help school Heads shift from a linear enrolment model to one that reflects today's complex parent journey.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe In this practical follow-up to episode 213, Brad and Scully take Heads from mindset to action as they reveal how to build a true 'lighthouse' strategy for your school. They dismantle common strategic myths, discuss how to uncover the unique value your school delivers and introduce a three-layer strategic hierarchy. Then, they share five daily habits all designed to help your school shine consistently.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe In this special interview episode, Brad sits down with Dr Brian Harris, veteran Christian educator and former Principal of Vose Seminary, now leading the Avenir Leadership Institute. They discuss the unique tension Christian schools face between upholding their faith-based mission and meeting enrolment goals. Dr Harris explores why many families choose religious schools for non-faith reasons, the risks of misaligned expectations and introduces the concept of theological architecture. Learn strategies for transparent governance and clear messaging that honour both mission and market reality.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, Brad and Scully introduce a metaphor that challenges the way school leaders approach problems. Many Heads of school rely on 'lifeboat thinking', a reactive, short-term approach focused on immediate fixes. While this approach may feel effective, it often leads to misalignment in message internally and amongst parents. Instead, the duo discuss how Heads can become lighthouses by guiding their marketing and communications team through clarity, consistency and strategic messaging. They explore the consequences of reactive leadership and offer five questions to help shift from a rescue to a strategic mindset.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Brad is joined by John Black, Founder and Executive Chairman of Education Geographics, to discuss the evolving enrolment demographic of Australia and how schools can proactively respond. John outlines the critical trend changes impacting enrolments, including slowing population growth, evolving migration patterns and family dynamics. Together, they explore how schools can use data to align their messaging, values and strategy with Australia's changing population.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe In this episode, we continue our deep dive into why campaign thinking falls short in school marketing and how Bold School Brand thinking offers a more effective path forward. Brad and Scully explore why personal connection, long-term positioning and internal alignment matter more than short-term campaigns. Discover how the Bold School Brand approach helps schools build clarity, trust and consistency across every parent touchpoint to create stronger engagement and lasting impressions.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Enrolment begins inside your school. In this special interview episode, Brad sits down with Mike Connor, Founder and President of Connor Associates, to explore why alignment is a leadership responsibility. Mike unpacks how internal culture shapes external perception, and why every teacher plays a critical role in marketing. Together, they dive into how teacher interactions influence parent decisions, how Heads can lead by modelling marketing, and why retention depends on continually reinforcing the reasons families chose your school.

Get in touch at smj@imageseven.com.au

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School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Campaign thinking was originally designed for commercial marketing, but it often misfires when applied to school marketing. In this episode, we dive into six key reasons why school marketing demands a different approach, from the importance of internal alignment and emotion driven storytelling to understanding long purchasing cycles and narrow target audiences. Brad and Scully explore how campaign thinking can dilute a school's identity and confuse prospective parents.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Independent schools in Australia are navigating a rapidly evolving landscape, facing rising operational costs, shifting parent expectations, and growing competition. In this interview episode, Brad sits down with Mike Connor, Founder and President of Connor Associates, a leading expert in aligning school culture and strategy to drive enrolment. Together, they explore the critical role of interdependence within schools and why aligned, school-wide communication is essential to effectively convey a school's mission to prospective parents.

Get in touch at smj@imageseven.com.au

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School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Focus groups were designed to complement data, not replace it. Yet in many schools, focus groups are being misused as decision-making tools. In this episode, we unpack the history of focus groups, highlight common pitfalls like selection bias and moderator influence, and explore how these missteps can lead schools off course. We share examples of where it's gone wrong and offer a practical checklist for running focus groups that deliver insight, not false certainty.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Parents are overwhelmed. Attention spans are shrinking. Yet schools keep sending newsletters and emails that are long, complex and unclear. At imageseven, we've seen communication cut-through deteriorate across the board. If they don't adapt, schools risk becoming irrelevant to the very families they're trying to engage. This episode, we explore a communication framework that helps Heads lead with clarity.

Get in touch at smj@imageseven.com.au

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School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, Brad and Scully continue the theme from last week by speaking on all things rebrands. The pair delve deeper into what a school's rebrand entails, from visual identity to brand personality and promise. They then go on to discuss the different categories of a rebrand to help school Heads establish whether it's right for your school and how to approach such an endeavour while ensuring your school's health remains the priority.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

When enrolments are slipping, pressure is mounting and the Board starts asking tough questions, the temptation to undertake a rebrand can seem appealing. A well undertaken rebrand can transform your school for the better, but it's not always necessary. This episode, we discuss why sometimes a rebrand can be a costly mistake for schools, how to know if a rebrand is right for your school and what alternatives school Heads can consider instead.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Your enrolment success is a result of all the work that's gone into your marketing and your brand building efforts, but having full admissions and long waitlists should never mean halting your marketing efforts completely. This episode, we make the case for continuous marketing – which isn't just about getting new students but reinforcing your school's brand and building brand longevity.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Every school wants to be seen as the perfect choice for families, but perfection is impossible. This episode, Brad and Scully discuss how every school's brand will falter at some point, but that doesn't have to mean instant failure. There's a lesson in every misstep that can help your school become more trustworthy, authentic and turn your brand's weaknesses into your greatest strength.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, Brad is joined by Graham Catt, CEO of Independent Schools Australia, to discuss the School Choice Counts campaign which was launched ahead of the federal election. Together they discuss why it matters, how you can support the campaign and, most importantly, how the campaign can support your school community.

Visit School Choice Counts at: schoolchoicecounts.isa.edu.au

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this milestone 200th episode, Brad and Scully reflect on the history of the School Marketing Journal Podcast, whilst hearing from a selection of previous guests and listeners. As they look back on the biggest shifts in school marketing across the years, they consolidate the lessons they've learned from a range of experts across numerous topics to ultimately help school Heads feel confident in making strategic marketing decisions.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, Brad and Scully discuss why school Heads must take ownership of their school marketing. They investigate the three main roles of marketing in schools, highlight where leadership is essential and examine the leadership mindset required to balance strategy and promotion with the goal of helping Heads recognise their influence and maximise their marketing impact.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, Brad is joined by Graham Kenny, an expert in strategy and performance measurement, who has helped leaders across business, government and education navigate complex challenges, as well as being Australia's only regular author to the Harvard Business Review. This episode, Graham reveals some lessons he has learnt about strategy and discusses his research into how AI can help school Heads with strategy going forward.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Choosing a school is an emotional decision for families. Whether it's about finding the right academic fit, culture or values, each family has unique criteria. Your school competes with dozens of other schools, all vying for a place on prospective families' shortlists. To truly stand out and secure your spot, you don't need to be the biggest or the best. You just need to be their favourite.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, we are joined by Ashley Fell, the Director of Advisory at McCrindle, to discuss the tool they have developed, the Thriving Schools Index. This tool delves into understanding the school experience from a range of stakeholder perspectives, to give a score across a number of areas. She also shares how school Heads can use communication as a tool to move the needle on these indicators, to ensure your school is perceived as positively as possible.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, we are joined by Peter Baron, who served as the Chief Member Relations Officer for the US Enrollment Management Association, directing their marketing and communications, member recruitment and retention, leadership training programs, and research. He introduces us to his new business, MoonshotOS, which is designed to help education leaders to reimagine the independent school business model. We also discuss the findings of a survey Peter conducted on school leaders, including eight business competencies that directly affect school leaders.

You can find the book referenced in the Podcast, Traction by Gino Wickman, here.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Managing enrolments is about more than just filling seats. It's about building a secure and sustainable future for your school, and that takes an approach that goes beyond surface level fixes. Introducing imageseven's newest offering: the Enrolments Practice. In this episode, we are joined by imageseven's Belinda McCubbin and Pauline Shuttleworth, to take you through the rationale behind the Enrolments Practice, why now is the right time for this service, and how it can help Heads confidently move from challenge to clarity.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, we discuss the importance of delivering on your brand promise. Prompted by a case study of a school in America, we explore how moving away from your brand promise as a school, risks losing its distinctiveness in this increasingly competitive market. We also share some tips to help you get on the front foot to ensure that what you are communicating as your promise, matches your school's offering.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview, we dive into a case study of how one school has successfully differentiated itself from the competition. Clayton Johnston, Director of Admissions at Brentwood College in British Columbia, Canada, shares the College's journey of developing 11 differentiators which align with the College's values, enabling Brentwood to clearly define who they are and what they stand for.

You can find out more in Clayton's new book Dare To Be Different: Practical Tips for Developing a Unique and Sustainable Admissions Strategy for Your Boarding School.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

A brand video is more than just a promotional piece – it's a powerful tool to tell your school's story, showcase its values and connect with the community. In this episode, we dive into the importance of brand videos for schools and introduce award-winning producer and director Gavin Carroll to unveil our exciting new video service offering, imaginate for Education. We discuss how brand videos can communicate a school's identity, attract prospective families and staff, and build a strong alumni community.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Heads of independent schools confront a conundrum: how do you introduce change and innovation while preserving the traditional values that resonate with their community? How can you strike a perfect communications balance between progress and maintaining a reassuring sense of stability? In this episode, we discuss the MAYA (Most Advanced Yet Acceptable) principle and how it applies to school communications, offering a framework to help Heads craft communications that cut through day-to-day school life.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

School communication and marketing is changing, and whether you like it or not, this means your school marketing will need to change. However, the most significant barrier to your school's adaptation to this new landscape is not the customers nor the technology, it's managing the change required. This episode, we discuss how we believe you can lead your school through change effectively, and share some common reasons why school marketing change initiatives falter.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

To do great school communication and marketing, some of the most impactful levers you can pull don't depend on the size of your budget. This episode, we discuss six things you can do that won't put any strain on your school financially. But we warn you, it's not going to be easy. Through our experience of working with hundreds of school Heads, we know these ideas can be difficult to action ... but not impossible.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

There is a problem that is deeply ingrained into the structural fabric of Australia's independent school sector. Schools need high-level marketing support, but only a few of the largest schools can access this type of talent. A concept borrowed from the commercial world might be the answer. This episode, we discuss the role of the 'Fractional' Director of Marketing, how they operate and why this role might be right for your school.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

For generations, we've been told that logic dictates our decision making. However, a growing body of research suggests that it's our emotions that drive our decisions, especially when it comes to complex purchase decisions. This episode, we discuss how you can lead your communication and marketing team to limit the logical and elevate the emotional in your quest for increased enrolment enquiries.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, we dive into the topic of AI and how it can be used in your school marketing. We discuss a Hubspot article surveying over 1,000 marketing professionals to discover trends in AI usage. We also share our thoughts on how your school marketing team can use this technology to become more efficient by freeing up their time to focus on the parts of the job they love.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, we are joined by Tom Olverson, a veteran school Head of 27 years across the United States who is now a specialist search consultant, as well as a mentor to Heads. He is also the author of Leading Through Strategy – How Business Principles Can Help Independent Schools Thrive. He talks us through what 'winning' looks like for schools, as well as sharing some of the principles from the for-profit world that Heads often overlook.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In the world of independent schools, clear communication isn't just beneficial — it's pivotal. The pitfalls of misinterpretations, ambiguous roles and inconsistent messages can profoundly inhibit a school's growth on all fronts. Schools, like all organisations, face challenges in achieving effective communication. And it's holding them back. This episode we discuss the significance of communication in school marketing and provide tips on paving a way forward for your school communications.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, we are joined by Dan Oshinsky, owner of Inbox Collective, an email consultancy that helps brands grow audiences, build relationships and gets results through email. We discuss the future of email marketing and the differences and similarities between brand email marketing and school email marketing. Dan shares how to make your marketing emails feel more personal to establish a connection with your target. Finally, we discuss which metrics are the best for you and how to interpret those metrics.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

"You never get a second chance to make a first impression." That's only partially true. Brad and Scully discuss this further in this episode, delving into how – within the school marketing context – your second chance is to iterate and improve before your next opportunity for another first impression. In today's interconnected world, the battle for enrolment begins online. As prospective parents commence their intricate journey of selecting the best school, their first stop is usually your school's website.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, we are joined by psychologist Dr Matt Pfeiffer to discuss his model TXcel Education, which aims to enhance the educational effectiveness of teachers. TXcel is a professional development model which uses surveys to allow teachers to receive a range of feedback and help them enhance their teaching effectiveness. Matt talks us through the development of the model, as well as how TXcel is used in practice in schools. Finally, we discuss the connection between marketing and communications and quality of teaching and what this means for school Heads.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

After presenting at the 2024 International Boys' School (IBSC) Annual Conference held in London, United Kingdom, Andrew Sculthorpe (Scully) shares his learnings from picking the minds of school Heads from 145 countries around the world. Focusing on the Conference's theme 'Tradition, leadership and innovation', he shares some of the knowledge he picked up, such as the challenges facing boys' schools, the similarities and differences in marketing efforts between single-sex and co-ed schools and the prospective parent journey.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, we are joined by Brendan Schneider, an expert in digital marketing for schools and the Artificial Intelligence (AI) revolution. We discuss the growth in AI and break down some of its accompanying terms and jargon. Brendan tells us how he believes AI is going to (and has already) change the world of school marketing.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, we pick up where we left off from SMJ175, continuing with our list of marketing jargon that school Heads might encounter in order to help you interpret what you are hearing from your school's marketing team. We discuss all the terms you might often hear, from 'social media marketing' to 'CTAs' and we try our best to explain them in simple terms and give you practical examples in a school-based context.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

There comes a time in the life of every school when the time is right to make a permanent record of the school's history. This episode, we are joined by Associate Professor David Hastie to understand the pitfalls and the benefits of writing your school history. David takes us through the steps of approaching such a project, and shares his advice and his takeaways from his vast experience of writing histories for independent schools.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

This episode, we discuss some of the jargon in the marketing industry to help school Heads interpret what they are hearing from marketers and understand the process behind what is going on in their schools marketing programs. We discuss all the terms you might often hear, from 'brand awareness' to 'CX' and try our best to explain in simple terms for your understanding and then give you practical examples in schools.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, we are joined by Tom Olverson, a veteran school Head of 27 years who is now a specialist search consultant with RG175 and a mentor to current school leaders. We discuss his book, Leading Through Strategy, How Business Principles Can Help Independent Schools Thrive, which explores his personal journey leading schools across the USA, the lessons he learnt and how to use strategy to find your school identity.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In the education sector the various functions of communication often get blurred, especially when it comes to branding and marketing. While related and interdependent, these are entirely different stages of communication that require different approaches. This episode, we discuss an article by Deroy Peraza that we came across, and we approached him to investigate how his article, Branding is expecting. Marketing is parenting applied to school marketing.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

There is a lot happening in the modern school marketing landscape. It seems that every time you open a new browser tab there is a new tool or app that is going to 'make your life easier' and solve your enrolment problems. Of course, it's not real. School communications and marketing are getting more complex, not easier. This episode, Brad and Scully provide a four-pillar framework on how to unlock your school's value to prospective parents.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

It has long been known that video is a powerful way to connect with your audience. But, as production becomes cheaper and tools get easier to use, how can schools cut through the clutter? This episode we are joined by filmmaker, speaker and educator Ryan Koral. Ryan specialises in documentary creation and we delve into why this visual medium gives viewers an emotional experience and leads them to take action. Most importantly, we learn how you, as a school Head, can leverage the format to yield great results for your school.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

How does your school's newsletter compare to the benchmarks of the industry, and do they really make a difference to what you are trying to do? Recently, imageseven's Digital Marketing Specialist, Harrison Shearn undertook a comprehensive project to analyse the performance of over a quarter of a million school email newsletters. For the first time in Australia, Harrison's findings have revealed some benchmarks for school email newsletters, which we discuss in depth to learn all there is to know.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Is it possible for your school to stand out in a sea of sameness? This episode, Brad and Scully discuss the idea that to be effective with any content marketing strategy, you have to develop a distinctive – as opposed to distinct – point of view for the story you're telling or the value you are delivering at your school. We investigate how being only distinct limits our ability to stand out and how by being distinctive, your school can be the 'purple duck in a room of brown mallards'.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

This episode Brad and Scully discuss the case for school magazines and why it is important not to dismiss the idea of print publications. We discuss how the long form content of Prospectus' and other school publications work differently from the 'bite-sized' content that is so often associated with digital communications, and how school Heads can use these hand-in-hand to get the best communications results for their schools.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In the final part of this four-part series with Maria Kadison, President and CEO of EdwardsCo, we discuss how to execute and align all the brand initiatives to form your school's public presence and form one strong, cohesive brand strategy. We investigate how to streamline your messaging and narrow down your marketing to your key messages to reduce confusion amongst your potential customers.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode we pick up where we left off from Episode 164, as we discuss navigating issue management. We walk you through a flowchart about issue management and the types of decisions you will be faced with. As we explore a number of fictitious case studies, we assess the four key questions that every school Head needs to ask themselves before communicating with the community when an issue arises, and then follow our flow chart to give you practical advice on how to respond respectfully, efficiently and effectively.

Episode links:

Navigating Issue Management - A Guide for School Heads

School Issue Management Response Flowchart

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In the third part of this four-part series with Maria Kadison, President and CEO of EdwardsCo, we discuss the idea of EDGE; Expressing Differentiation and Generating Engagement. Discover how EDGE can distinguish your message and intrigue prospective families about your offering. We'll cover how you can use message architecture tactics, including key messaging, brand stories, archetypes, and personality, to set your school apart from competitors. Finally we delve into practical ways to discover themes that can define your differentiation and subsequently generate interest from prospective parents.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

The way that a school Head responds to issues can have a significant impact on the school's reputation, trust and most importantly, the wellbeing of their students and staff. This episode, Brad and Scully discuss how the key lies not just in appropriately reacting to issues, but proactively managing situations with a strategic approach to communication. We share our framework which details on how to assess the impact, develop a clear response plan and how to decide what to say, when to say it and to whom.

Navigating Issue Management - A Guide for School Heads

School Issue Management Response Flowchart

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In the second part of this four-part series with Maria Kadison, President and CEO of EdwardsCo, we discuss some of the things successful schools are doing to uncover valuable data and how to identify the sources of this data. We analyse the different groups relevant to schools and dive into how each demographic can be useful in gaining information to improve the enrolments process and retention. Maria then gives us seven questions that schools can ask prospective families in order to gain a clearer picture about their school.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Deepfakes are where Artificial Intelligence is used to create or alter video and audio recordings with remarkable realism. In this episode, Brad and Scully discuss the rise of deepfakes and how, for schools, the advent of deepfake technology brings a host of communication, reputation and safety concerns with a range of opportunities for misuse. We present a multifaceted approach for schools to mitigate the risks associated with deepfakes, including key actions for school Heads to prepare for deepfake challenges.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

This episode, Brad is joined by Maria Kadison, President and CEO of EdwardsCo, a branding, marketing, strategy and design agency for independent schools across the United States. In the first episode of a special four-part series, they discuss how school marketers can deeply understand their school's mission and how to turn that into the school's brand. They explore how creating a meaningful brand creates trust for the community and prospective parents and eventually leads to school growth.

Get in touch at smj@imageseven.com.au

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Looking into the future, Brad and Scully discuss the 'Martec Revolution' and the implications and challenges that schools will face adapting to rapid technological changes. They provide an action plan for school Heads to implement to ensure their schools are embracing change, aligning technology with their overall strategies and adapting to the dynamic marketing environment. To conclude, they discuss the role of the school Head in all of this and how to balance expectations and practices within your team.

Get in touch at smj@imageseven.com.au