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Welcome to the DT LEADERSHIP Podcast! As an extension of our learning studio, this show is focused on building practical, high-impact innovation and leadership capabilities within your organization. If you believe in the power of design thinking and other disciplined innovation frameworks to transform how teams work, you're in the right place. We'll be sharing the very best tools from our foundational leadership development and hands-on problem-solving workshops to help you succeed. Let's build a sustainable innovation culture together. Be sure to subscribe, and let's get into the show.
- 12 - Executive Coaching with Backbone and Heart
Mary Beth O’Neill’s Executive Coaching with Backbone and Heart introduces a systems-based methodology for developing high-level leaders while simultaneously driving business results. The text argues that effective coaching requires a signature presence, which balances the backbone to state unpopular truths with the heart to stay relationally connected. Central to this approach is systems thinking, which helps coaches understand how an organisation’s invisible interactional force field shapes individual behaviour and fuels reactive anxiety. O’Neill highlights how stress often leads to triangulation, where leaders involve third parties to divert pressure rather than facing challenges directly. To counter this, coaches must manage their own reactivity and maintain equilibrium to avoid being pulled into the client's dysfunctional patterns. Ultimately, the source provides a four-phase framework—contracting, planning, live-action intervening, and debriefing—to help executives transition from automatic, defensive reactions to purposeful leadership.
Wed, 17 Jun 2026 - 23min - 11 - Why Design Thinking Workshop Beats 5 Year Plan?
Idris Mootee’s Design Thinking for Strategic Innovation presents a transformative framework for navigating the disruptive complexities of the modern commercial landscape. The author argues that traditional management paradigms are no longer effective in a world defined by rapid technological shifts and systemic crises. By integrating artistic intuition with logical structure, design thinking serves as a vital tool for achieving sustainable growth and meaningful value creation. The text highlights how businesses must move beyond rigid, linear planning to embrace agility, empathy, and human-centric experimentation. Ultimately, the source serves as a practical guide for embedding these principles into an organisational culture to solve "wicked problems."
Wed, 17 Jun 2026 - 21min - 10 - Memo to Marketing: Driving Innovation Through Research
This article argues that marketing research must evolve from a rigid, data-heavy administrative function into a dynamic catalyst for innovation. The author outlines seven essential roles for marketing, such as facilitating collaborative dialogues, challenging established business models, and eliminating internal silos that hinder information sharing. Rather than causing "analysis paralysis," effective research should support experimentation and help senior executives prioritise high-value strategic investments. By blending traditional statistics with qualitative insights and intuition, marketing departments can better represent the consumer and maintain organisational momentum. Ultimately, the text highlights that modern marketing must proactively identify future opportunities rather than simply reacting to past market trends.
Wed, 17 Jun 2026 - 23min - 9 - Interview with Dr Norazmi Alias from CREST Penang
ICE Chat Interview with Dr Norazmi Alias, Senior Vice President of CREST Malaysia. He is based in Penang.
The topic was about Crowd Innovation - where during the pandemic movement restriction in Malaysia, Dr Azmi and his volunteers in PRIME team cracked a new supply chain to provide continuous supplies of faceshields, personal protection equipments and nurses gears. Started in Penang, eventually spread to other states in Malaysia.
Inspiring and eye opening for what a normal citizen group could do to make things better for everyone else.
Mon, 03 Aug 2020 - 1h 02min - 8 - Designing Customers ProfileMon, 03 Aug 2020 - 36min
- 6 - Grab Employee Experience Masterclass
Just as the pandemic COVID-19 trending down, Grab had not much choices but to retrenched some of it's workforce (6%). While retrenchment is a common practice during this period, the way Grab handles the outgoing Grabbers was uncommon and to my view, a masterclass.
Here I break down the things they do mostly from the letter send by Anthony Tan to outpaced Grabbers.
Mon, 03 Aug 2020 - 43min - 5 - ICE Chat_Interview with Jaafar Rihan_Islamic Finance_PayHalalSun, 05 Jul 2020 - 55min
- 4 - ICE Chat_Interview with Huza Radzi_HRC_F&B ChallengesSun, 05 Jul 2020 - 1h 07min
- 3 - ICE Chat_Interview with Julian Neo_DHL Express MY & BR_Manouevering ChangeSun, 05 Jul 2020 - 41min
- 2 - ICE Chat_Interview with Datuk Mark Rozario_General Electric_Innovation
ICE Chat_Interview with Datuk Mark Rozario_General Electric_Innovation
ICE Chat is a series of interviews, chats and exchanges with market leaders. Up until JUNE 2020, we've already on ICE Chat episode #25. More will be uploaded soon.
You will gain various perspectives from them on innovation, change and entrepreneurship.
www.dtleadership.my
www.innov8n.coach
Sun, 05 Jul 2020 - 39min - 1 - Innovation CoachingTue, 23 Jun 2020 - 2h 18min
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