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The RAG Podcast - Recruitment Agency Growth Podcast

The RAG Podcast - Recruitment Agency Growth Podcast

Sean Anderson

We’re having real and raw conversations with successful recruitment entrepreneurs about what is happening in their businesses right now and their plans to navigate market changes.

292 - Season 7 | Ep36 - Scott Brown - from unfulfilled lawyer to world-leading ‘community first’ recruitment agency for in-house lawyers
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  • 292 - Season 7 | Ep36 - Scott Brown - from unfulfilled lawyer to world-leading ‘community first’ recruitment agency for in-house lawyers

    On this week’s show, I'm joined by Scott Brown, the founder of Heriot Brown, a UK-based in-house legal recruitment specialist agency.

    Scott started his recruitment business almost by accident. 

    He made the switch to recruitment because he felt unfulfilled as a lawyer and wanted to have more control over his career.

    He wanted to gain sales experience.

    Less than two years later, he launched his own recruitment firm. 

    Scott admits that his lack of experience before launching his business had both positive and negative results.

    Eight years later, they’ve: 

    Got their in-house legal podcast Built a community-first recruitment companyExpanded to be a global business and brand

    And Scott hasn’t even scratched the surface.

    This is a must-listen if you’re interested in finding out how Scott got to where he is today, what community-led actually means, and what’s next for this exciting business! 


    Chapters

    00:00 Introduction to the RAG podcast and Scott Brown

    09:41 Scott's journey from lawyer to recruitment entrepreneur

    31:00 Starting Heriot Brown: challenges and successes

    37:13 Untapped: Transitioning to remote recruitment solutions

    38:40 Leveraging global resources

    53:20 Building a personal brand

    45:26 Investing in a structured approach

    01:05:28 Innovation in the recruitment industry



    __________________________________________



    Episode sponsor: Untapped


    Safe to say, last year was tricky for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.


    However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. 


    Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. 


    They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. 


    They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. 


    All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  


    It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically, your global talent will earn 30% more than their local benchmark, giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. 


    If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com


    __________________________________________


    Episode Sponsor: Hoxo 

    Ready to find 25+ warm leads within 7 days on LinkedIn?

    As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.

    This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.

    But it can be different...

    If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.

    A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.

    Over 5000 recruiters around the globe are following this process daily and the results have been amazing!

    You can have this too!

    Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJY

    If you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (the creator of 20:10:5), you can join our free training course now!

    Get access to:

     -  4 bite-sized training videos that can immediately help you boost business on LinkedIn

     - Exclusive access to Hoxo 20:10:5 warm leads tracking template

    Free support from the Hoxo team to help you implement the process and get the results

    This course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!

    Get free access to the course once you’ve downloaded our guide.

    Wed, 17 Apr 2024 - 1h 15min
  • 291 - Season 7 | Ep35 Paul Smith on completing the MBO to buy out his original partners and take full ownership of his recruitment agency!

    I'm joined by an old client of mine, Paul Smith. Paul is the Managing Director of Deploy Recruitment, a specialist infrastructure and technology recruitment business heavily invested in the rail sector. 

    Paul started the recruitment side of this business just over 10 years ago. 


    In this episode, he tells me about the last year and how he completed the MBO to buy out the original Partners and fully own the company. 


    Today, so many recruitment founders partner with other people — whether business partners, back office providers, solutions providers, or investors. 


    And I see so many get to a point when, a little bit down the line, it doesn't feel like the right fit anymore. 


    Paul is open about why he decided to buy out his partners, the risks (personal and professional) he faced, and how he ultimately got it done. He also shares the emotional side of the process and how he’s felt since taking ownership. 


    A super honest guy who does not mince his words. That's what I love about Paul.


    For anyone who's thinking about selling to their employees as an MBO, completing an MBO in the future, or buying out a business partner, you've got to listen to this episode.



    Chapters

    00:00 Introduction to the RAG podcast

    00:29 Overview of Deploy Recruitment

    01:27 Paul's decision to buy out the company

    03:23 Paul's experience with laser eye treatment

    04:21 Overview of Deploy Recruitment's services

    05:20 Expansion into other industries and territories

    06:17 Challenges and opportunities in the industry

    07:15 The importance of infrastructure maintenance

    08:12 Issues with technology and connectivity

    09:08 Benefits and challenges of electric vehicles

    10:34 Introduction to Paul Smith and Deploy Recruitment

    11:04 Paul's background and decision to join Deploy Recruitment

    12:19 Joining a non-recruitment company and leveraging their resources

    13:44 The growth of Deploy Recruitment

    14:41 Finding clients by observing train stations

    18:12 The challenges of cash flow in the industry

    20:08 Expanding into different sectors and offering additional services

    22:14 The importance of process and procedure in the rail industry

    23:13 Servicing internal projects and external clients

    24:09 The 24/7 nature of the business

    26:06 Managing on-call responsibilities

    27:44 Understanding turnover, gross profit, and net fee income

    28:14 Offering flexible payment options to clients

    30:09 Expanding services and finding new ways to work with clients

    31:55 Using data to provide real-time insights to clients

    35:11 Taking over the business

    36:12 Timing and circumstance

    37:07 Impact of COVID-19

    38:41 Opportunity to buy the business

    39:05 Transition and management buyout

    42:02 Executing the buyout

    44:14 Personal risk and commitment

    46:00 Challenges and considerations

    49:30 Being a leader

    50:26 Vision for the future

    57:26 Hiring good people

    58:11 Streamlining operations

    01:00:03 Importance of content on LinkedIn

    01:02:51 Continuous learning and growth

    __________________________________________


    Hoxo Message


    Ready to find 25+ warm leads within 7 days on LinkedIn?


    As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.


    This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.


    But it can be different...


    If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.


    A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.


    Over 5000 recruiters around the globe are following this process daily and the results have been amazing!


    You can have this too!


    Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJY

    If you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (The creator of 20:10:5), you can join our free training course now!

    Get access to:

    4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the results

    This course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!

    Get free access to the course once you’ve downloaded our guide.

    __________________________________________


    Episode Sponsor: Vincere


    Vincere’s portals are a quick-win solution for agencies in need of a no-code candidate and client portal. It’s your one-way ticket to attracting top-tier candidates and clients with everything they need in one place.


    Easily set up your candidate, client, and job portal straight within your Vincere account and

    configure it to your own brand and theme so it feels like you.


    You can publish jobs from Vincere’s Job Portal and sync them directly to your website in one easy click. You can also offer candidates a quick and easy job search interface, so it’s made easy for them to find their perfect role.


    And for your clients, you can offer them unique logins so they can access everything

    they need 24/7, so they can rate and review candidates and arrange interviews.


    Find out more on vincere.io/rag


    Wed, 10 Apr 2024 - 1h 06min
  • 290 - Season 7 | Ep34 - Mirtes Lobaito on her journey from cleaning houses to successful recruitment agency owner!

    I'm super excited to be joined by Mirtes Lobaito, the CEO and founder of AGM Tech Solutions, a recruitment firm headquartered in New Jersey in the US.

    Mirtes shares her inspirational journey from Brazil to the US, where she started her business with no English language skills and worked her way up from cleaning homes to tech sales. 


    She eventually entered the recruitment industry and decided to start her own company. 


    Despite facing challenges and self-doubt, Mirtes grew AGM Tech Solutions into a successful IT staffing firm, achieving over $100 million in revenue in just five years. 


    And she's done all of this whilst raising three children too :)


    Mirtes’s energy is incredible – her story inspired me, and I’m sure you will be too!  


    Takeaways

    Advice for achieving success even in the face of massive challenges and self-doubtThe power of relationship and excellent service when you’re trying to build a business Leveraging the support and knowledge of others can help overcome obstacles and learn new skillsHow to prioritise results over perfection. Start with what needs to be done right now!Remote work and building a distributed team to serve clients in different markets betterFocusing on solid client relationships and how to become an extension of their team Believing in the impact of your work and allowing yourself to dream big  


    If you are looking for a story to get you off the ground and start or inspiration to drive your recruitment business even further, this is the one for you.




    Chapters


    00:00 Introduction to the RAG podcast

    00:57 Overview of AGM Tech Solutions

    06:18 Mirtes' decision to stay in the US

    08:54 Mirtes' transition into tech sales

    10:46 Mirtes' success as a salesperson

    13:02 Mirtes' entry into the recruitment industry

    20:45 Setting up AGM Tech Solutions

    23:57 Building the team and growing the business

    29:35 AGM Tech Solutions' growth and recognition

    33:21 Building a business in a post-COVID way

    34:19 The rationale behind dotted locations

    36:31 Engaging with candidates and clients post-COVID

    38:01 Winning business by becoming an extension of the customer

    39:02 Opening the door with new business

    40:09 The role of the CEO

    47:19 The vision for the future

    53:26 Balancing work and life

    01:00:00 Tips for starting a recruitment agency


    __________________________________________




    Episode sponsor: Untapped


    Safe to say, last year was tricky for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.


    However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. 


    Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. 


    They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. 


    They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. 


    All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  


    It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically, your global talent will earn 30% more than their local benchmark, giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. 


    If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com


    Episode Sponsor: Hoxo 

    Ready to find 25+ warm leads within 7 days on LinkedIn?

    As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.

    This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.

    But it can be different...

    If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.

    A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.

    Over 5000 recruiters around the globe are following this process daily and the results have been amazing!

    You can have this too!

    Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJY

    If you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (the creator of 20:10:5), you can join our free training course now!

    Get access to:

     -  4 bite-sized training videos that can immediately help you boost business on LinkedIn

     - Exclusive access to Hoxo 20:10:5 warm leads tracking template

    Free support from the Hoxo team to help you implement the process and get the results


    This course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!

    Get free access to the course once you’ve downloaded our guide.



    Wed, 03 Apr 2024 - 1h 04min
  • 289 - Season 7 | Ep33 Chris Abbass on growing from £9m to over £30m in NFI in less than 4 years!

    I am so excited to be rejoined by Chriss Abbass, the CEO of Talentful, four years after our first episode together. 

    For those who don’t know, Talentful is the world's leading embedded talent recruitment solution, working with some of the best tech companies on the planet.  

     

    I had Chris in my studio in London back in 2019. At the time, his business was 4 years old and had already grown to 150 people and £9 million in net margin. 


    Today, another 4 years have passed, and their last company account was over £30 million!


    In this episode, Chris and I discussed


    How Talentful has grown in headcount with offices across Europe and the USNavigating uncertainties and building creative strategies to win more businessThe boom in revenue and growth they experienced in 2021 and 2022Why a focus on recruiting and talent advisory services and learning from mistakes is key to improving your business Learnings from their expansion into key markets like San FranciscoThe power of flexibility when it comes to terms and pricing How starting in an agency environment can give professionals an advantage when transitioning to in-house rolesA realistic picture of the US talent market compared to EuropeWhat’s in store for Talentful’s future, including embedded services, a thriving global community, and technology for matching talent and teams


    I personally learned so much from this conversation, hearing about the journey of one of the most innovative and cutting-edge recruitment agencies out there. I hope you love it too!  


    __________________________________________


    Hoxo Message


    Ready to find 25+ warm leads within 7 days on LinkedIn?


    As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.


    This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.


    But it can be different...


    If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.


    A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.


    Over 5000 recruiters around the globe are following this process daily and the results have been amazing!


    You can have this too!


    Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJY

    If you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (The creator of 20:10:5), you can join our free training course now!

    Get access to:

    4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the results

    This course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!

    Get free access to the course once you’ve downloaded our guide.

    __________________________________________


    Episode Sponsor: Vincere


    Vincere’s portals are a quick-win solution for agencies in need of a no-code candidate and client portal. It’s your one-way ticket to attracting top-tier candidates and clients with everything they need in one place.


    Easily set up your candidate, client, and job portal straight within your Vincere account and

    configure it to your own brand and theme so it feels like you.


    You can publish jobs from Vincere’s Job Portal and sync them directly to your website in one easy click. You can also offer candidates a quick and easy job search interface, so it’s made easy for them to find their perfect role.


    And for your clients, you can offer them unique logins so they can access everything

    they need 24/7, so they can rate and review candidates and arrange interviews.


    Find out more on vincere.io/rag

    Wed, 27 Mar 2024 - 1h 10min
  • 288 - Season 7 | Ep32 - Oliver Legg on the move from home security sales manager to global Cybersecurity recruitment leader within 7 years!

    I'm super excited to be joined by Oliver Legg, the co-founder of Aspiron Search, a specialist headhunter in the cybersecurity market operating from the UK but placing people all over the US.

    Oliver started his career as a regional sales manager for a home security installation company seven years ago.  


    Today, alongside Joe his co-founder, they generate over 7 figures a year with a team of five in the cybersecurity market. 


    A super modern agency with a focus on brand and content (their podcast alone last year made them 320,000 in net fee income)


    Takeaways


    The challenging but rewarding transition from sales to recruitment 


    Key to launching a business during a pandemic 


    The importance of a supportive network and the right guidance


    The challenges of growing a team in 2022


    Navigating expectations from the market


    Adapting and the value of consistency in the early stages of a new business 


    If you're looking to grow your business or want to launch your own agency and want to hear from someone who didn't start too long ago, but is having an amazing journey, then you've got to listen to this!


    Chapters

    00:00 Introduction and Background

    01:26 Oliver's Journey into Recruitment

    06:12 Transition from Sales to Recruitment

    09:03 Joining Iceberg and Early Success

    14:21 Starting Asperon Search

    25:29 Early Success and Growth

    28:29 Working with Recruit Hub

    31:17 Opening the Crawley Office

    34:12 Boom Time and Hiring

    35:12 Introduction to Triuntapped

    36:12 Process of Working with Triuntapped

    37:08 Benefits of Using Triuntapped

    37:37 Challenges of Growing a Team in 2022

    38:59 Lessons Learned in 2022

    40:43 Adapting the Business Model

    43:10 The Impact of Change on the Business

    44:39 The Importance of Consistency and Adaptation

    45:07 Navigating the Challenges of 2023

    46:04 The Resilience of the Business

    47:29 The Power of LinkedIn and Content Creation

    49:24 Investing in the Business

    50:51 Starting a Business and Lessons Learned

    53:46 The Decision to Move to Bournemouth

    56:06 The Impact of the Move on the Team

    58:01 Current Way of Working

    59:27 Future Hiring Plans

    01:02:16 The Benefits of Being Together

    01:05:38 Goals for 2024

    01:08:41 Closing Remarks



    __________________________________________


    Episode Sponsor: Untapped


    Safe to say, last year was tricky for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.


    However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. 


    Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. 


    They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. 


    They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. 


    All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  


    It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically, your global talent will earn 30% more than their local benchmark, giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. 


    If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com


    __________________________________________


    Episode Sponsor: Hoxo 


    Ready to find 25+ warm leads within 7 days on LinkedIn?


    As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.


    This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.


    But it can be different...


    If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.


    A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.


    Over 5000 recruiters around the globe are following this process daily and the results have been amazing!


    You can have this too!


    Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJY


    If you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (the creator of 20:10:5), you can join our free training course now!


    Get access to:

     -  4 bite-sized training videos that can immediately help you boost business on LinkedIn

     - Exclusive access to Hoxo 20:10:5 warm leads tracking template

    - Free support from the Hoxo team to help you implement the process and get the results


    This course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!


    Get free access to the course once you’ve downloaded our guide.

    Wed, 20 Mar 2024 - 1h 09min
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