Enter the Dojo

In this episode, we talk with Mark Graban. Mark is an internationally-recognized consultant, author, speaker, blogger, and podcaster. He has deep experience in applying Lean management, continuous improvement, statistical methods, and people-centered leadership approaches in multiple domains including manufacturing, healthcare, and technology. We talk with Mark about a host of topics including his new book, Measures of Success: React Less, Lead Better, Improve More. Additional topics include: “Real Lean” vs fake lean The dangers of getting overly focused on cutting costs The distinction between learning from other organizations’ successes and trying to blindly copy them What it really means to value people’s time When to guide and when to let others learn by making mistakes Getting started with metrics Why reducing “overburden” is just as important as eliminating waste Understanding that metrics will fluctuate within a range over time Kaizen events and how they are related to teams’ experiences in a dojo A mindset change for being an effective leader Where to follow Mark: markgraban.com leanblog.org Measures of Success: React Less, Lead Better, Improve More. Mark on Twitter (@MarkGraban)