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Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast
- 430 - Navigating AI: Cultivate Healthy Human-Technology Partnerships
The potential of new AI tools is unarguable, but the fundamental question remains: How much do you trust AI?
In this episode, which originally aired as part of our Top of Mind video series, Gartner Distinguished VP Analyst Mary Mesaglio explores both our trust and distrust of digital technology and provides insight on how to navigate the complexities of dealing with a nonhuman entity and cultivate healthier partnerships with AI.
Later, Mary discusses critical skills business leaders need to navigate trends, move beyond the hype of new technologies and progress toward genuine innovation. She then examines the potential of AI in very human fields like mental health and the challenges of integrating new technologies in more unexpected fields, such as cardiology.
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Download Now: 4 Key Initiatives to Get Your Enterprise AI Ready
Get a Sneak Peek: How to Prepare for the $3 Trillion Machine Customer Opportunity
Tue, 16 Apr 2024 - 18min - 429 - The Secrets of Brands Winning at Digital Marketing
In the noisy world of digital marketing, what can catapult a brand to "genius" status?
Suzanne Schwartz, Senior Director Analyst in the Gartner for Marketing Leaders practice, delves into the findings of our annual Genius Brands report, which benchmarks the digital marketing performance of brands across industries. This year’s report emphasizes the importance of investing in people and processes over technology, maintaining robust brand governance and prioritizing customer touchpoints. The 36 brands featured outperform their peers by leveraging data science, machine learning and generative AI to create impactful marketing.
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Download Now: Digital Marketing Excellence in Action: See the Standout Performers
Learn More: 3 Impending Technology Shifts Rule the Gartner Hype Cycle™ for Digital Marketing
Tue, 02 Apr 2024 - 22min - 428 - How Data and Analytics Can Bring AI and Humans Together
As organizations implement AI in decision making and how work gets done, trustworthy data is essential to adding value every step of the way. Inadequate data governance or unclear AI ambitions leaves enterprises at risk of falling behind.
In this keynote address from Gartner Data & Analytics Summit 2024, Distinguished VP Analyst Debra Logan and VP Analyst Ehtisham Zaidi emphasize that the journey toward becoming AI-ready is not solely about technology adoption but also embedding these capabilities into the organizational DNA. Through rigorous execution of data and analytics fundamentals, leaders can unlock unprecedented business value, drive governance maturity and steer their organizations toward shared success.
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Learn More: Highlights from Gartner Data & Analytics Summit
Download Now: 4 Key Initiatives to Get Your Enterprise AI Ready
Tue, 19 Mar 2024 - 26min - 427 - The Technical Debt Problem: What to Do When You've Fallen Behind
Organizations are navigating headwinds from all directions, and in this environment, many are falling behind when it comes to keeping up with the latest technology. When the issue is ignored or mismanaged, and the price to modernize systems becomes insurmountable, enterprises risk being crushed under “technical debt.”
Gartner VP Analyst Roger Williams, who researches the future of infrastructure and operations, stresses the importance of continuous management over attempting to "spend your way out" of technical debt. He explains that organizations cannot eliminate their debt entirely through retroactive modernization projects. Instead they should work to understand and address the impacts of technical debt on stakeholders to effectively manage it as an ongoing concern rather than a one-time project.
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See More in Gartner Peer Community: Is Technical Debt Necessary for On-Time Deployment?
Read More: Set Up Now for AI to Augment Software Development
Tue, 05 Mar 2024 - 19min - 426 - Want to Impact Productivity, Sustainability and Value? Start With Supply Chain Efficiency.
As supply chains return to normal following the COVID shortages of the past few years, chief supply chain officers find themselves at an inflection point: balancing efficiency with output.
Ken Chadwick, VP Analyst on the Gartner supply chain organizational development team and author of this year’s Future of Supply Chain report, explains how supply chain productivity creates value for enterprises as a whole. But to do so, supply chain leaders also must incorporate sustainability, technology, AI and the human role into their strategy.
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Download Now: 4 Keys to Creating a Competitive Advantage in Supply Chain
Learn More: See the Latest Supply Chain Insights and Trends
Tue, 20 Feb 2024 - 27min - 425 - How Far Will Your Enterprise Go With AI? Use the AI Opportunity Radar to Find Out.
How far does your enterprise want to go with artificial intelligence? Deciding this is what Gartner calls an “AI ambition” — and that's the starting point for spotting AI opportunities and executing on your plans.
To help navigate the opportunities and limitations, Hung LeHong, a Gartner Distinguished VP Analyst whose work focuses on how C-level executives can anticipate changes to business models and customer trends caused by digital business, outlines why defining your AI ambition is the first step to setting up a roadmap for implementation. He also discusses the differences between “everyday AI” and “game-changing AI,” and how leaders can use the Gartner AI Opportunity Radar to decide which ambitious path is right for their organization.
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Download Guide: Use the AI Opportunity Radar to Define AI Ambition and Get Your Enterprise AI Ready
Download Workbook: Build an AI Strategy: From Setting AI Vision to Executing Value-Driving AI Initiatives
Read More: Executive Resources: What Generative AI Means for Business
Tue, 06 Feb 2024 - 25min - 424 - Executives in a New Role: Here’s How to Get a Fast Start
One-quarter of executives are in the process of transitioning into a new role at any given time, and 40% say they are likely to move again within two years. If you are a seasoned executive who hasn’t signed up for a fresh opportunity, whether at your current organization or another, you likely will soon. The problem? Executive transitions are very challenging. Today’s economic uncertainty and heightened employee and public expectations make it hard to establish credibility quickly and deliver tangible impact. Plus, the ripple effect of a poor executive transition creates significant risk and expense for both the executive and their organization.
In this episode, Blakeley Hartfelder, Senior Director, Research at Gartner, discusses the reality, challenges and pitfalls of being a new executive, along with tips for establishing a successful transition plan and personal brand. She emphasizes the importance of defining and regularly updating success criteria, adopting a human-centric leadership approach and how the entire C-suite can (and should) support a successful transition.
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Download Toolkit: Get a Fast Start in Your New Executive Role
Read More: 4 Ways to Ensure a New Executive Benefits Your Organization, Immediately
Read More: 4 Secrets to Success for Executives Starting a New Role
Tue, 23 Jan 2024 - 20min - 423 - Guide Your Organization With Our 2024 Future of Work Trends
Over the past four years, business leaders have had to navigate working from home and returning to the office (several times over), and now, the need for a nimble, resilient workforce. Gartner’s annual future of work trends report provides key insights and actionable strategies to navigate workplace dynamics, which this year run the gamut from managing the impact of AI to employee conflict resolution to the four-day workweek.
In this episode, Emily Rose McRae, a Senior Director Analyst in the HR practice at Gartner, outlines 2024’s nine future of work trends, the themes that have emerged, and how executives and people leaders can develop strategies to better manage their workforce.
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Read More: 9 Future of Work Trends for 2024
Download Toolkit: Next Steps With Gartner’s 2024 Future of Work Trends
Tue, 09 Jan 2024 - 27min - 422 - Best of ThinkCast 2023: Generative AI, Generative AI and More Generative AI
In 2023, ThinkCast has covered mission-critical business topics from supply chain disruptions to hybrid work to strategic planning. But one topic has dominated the conversation: generative AI.
For our best-of-the-year special, we’ve focused on three insightful angles you can use to explore generative AI. First, Gartner VP Analyst Svetlana Sicular goes over the basics of GenAI. Then, Afraz Jaffri, Director Analyst and the editor of this year’s AI Hype Cycle, explains why GenAI falls in the peak of inflated expectations. Finally, Tony Sheehan, a VP Analyst focused on education, talks about how teachers, students and educational institutions should approach AI to manage risks and open up new ways of learning.
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Learn More: What Generative AI Means for Business
Download Now: Your AI Strategy Planner
Tue, 26 Dec 2023 - 28min - 421 - Generative AI in 2024: How to Move From Experimentation to Implementation
As the end of a transformative year approaches, enterprises are under pressure to determine their approach to generative AI and other technology trends. In this episode, which first aired as part of the Gartner original video series, Top of Mind, Global Chief of Research Chris Howard discusses three broad themes that emerged in the Gartner Top Strategic Technology Trends for 2024. Then he outlines how businesses can move beyond experimentation with what AI could be used for, to a comprehensive implementation plan that ultimately creates enterprise value.
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Watch Now: More Episodes of Top of Mind With Chris Howard
Download Now: Your Detailed Guide to the 2024 Gartner Top 10 Strategic Technology Trends
Tue, 12 Dec 2023 - 15min - 420 - How to Raise Employee Engagement With Stability, Trust and Innovation
From remote and hybrid work to quiet quitting and recession fears, the state of employee engagement has been in flux since the pandemic began. Now, HR and team leaders need a new approach to make employees feel connected to their organizations.
In this keynote, originally delivered at Gartner ReimagineHR Conference, GVP Ania Krasniewska Shahidi, and Brent Cassell, VP, Advisory, demonstrate how and why stability, trust and innovation are the cornerstones of a new HR strategy. With 82% of HR leaders facing pressure to scale back or reverse the progress they have made over the past few years, this new framework can help put the focus on what employees and enterprises need to enter their next phase of growth.
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Watch Now: Staying Bold: How HR Can Unlock Human Performance in Any Context
Explore the Conference: Gartner Reimagine HR Conference 2024
Tue, 28 Nov 2023 - 19min - 419 - Digital, Data and AI Are Finally Coming to Corporate Strategy Activities
While many aspects of enterprises have undergone digital transformation in recent years, corporate strategy remains painstakingly analog. In this episode, we delve into the ways strategy leaders can use digital to inform and execute their planning processes.
David Akers, a research director in Gartner’s strategy research group, explains how executives can incorporate digital elements, such as big data, advanced analytics and artificial intelligence, into corporate strategy formulation, strategic planning and strategy execution to generate proprietary insights, improve decision making and effectively prioritize the organization’s time and resources.
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Download Now: Your Essential Guide to Strategic Planning
Listen Now: Adapt Your Business Strategy in the Face of Disruption
Tue, 14 Nov 2023 - 28min - 418 - Inside the Gartner Top Strategic Technology Trends for 2024
As customer expectations and business models evolve alongside AI, the 2024 Gartner Top 10 Strategic Technology Trends will help you cut through the noise and focus on what can meaningfully impact your business over the next few years.
Each trend relates to one or more key themes for business: protecting and preserving past and future investments, building the right solutions for the right stakeholders at the right time, and delivering value both internally and externally.
In this keynote, originally delivered at Gartner IT Symposium/Xpo™, Global Chief of Research and Distinguished VP Analyst Chris Howard reveals the trends, why they were selected and how business leaders can act upon them going forward.
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Download Now: Your Detailed Guide to the 2024 Gartner Top 10 Strategic Technology Trends
Explore the 2024 Conference: Gartner IT Symposium/Xpo™
Tue, 31 Oct 2023 - 31min - 417 - Why All Executives Should Focus on Sustainable Technology to Drive Growth
In a recent Gartner survey, 64% of CEOs said they view environmental sustainability as a growth opportunity. Coupled with the inclusion of sustainable technology on Gartner’s list of Top Strategic Technology Trends for 2024, it’s clear executives are ready to embrace sustainability throughout the organization.
In this episode, Kristin Moyer, Distinguished VP Analyst in our executive leadership of digital business practice, discusses how executives can, together, unleash the potential of sustainable technology into what she calls “one of the larger growth opportunities of our time.”
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Download Now: Gartner’s Top Strategic Technology Trends for 2024
Learn More: Sustainable Business Resource Center
Tue, 17 Oct 2023 - 21min - 416 - What Your CEO and CFO Are Thinking — and Why It Matters
Each year, Gartner surveys CEOs, CFOs and other members of the C-suite on their most pressing priorities. We ask, what is causing short-term reactivity? Where is there alignment or disagreement? What trends will drive business for the remainder of this decade?
In this episode, Marko Horvat, Vice President of Research in Gartner’s finance practice, discusses what matters most to CEOs today, how their priorities compare to those of the CFO, the greatest challenges in aligning priorities and what CFOs’ ultimate goals are.
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Read: What Matters to CEOs and CFOs Right Now
Learn More: What Makes a Great CFO?
Download Now: Benchmark Your Priorities Against 400 Other Executives
Tue, 03 Oct 2023 - 22min - 415 - The AI Hype Cycle 2023: Cloud AI Services Approach the Plateau of Productivity
After a journey along the 2023 Gartner Hype Cycle™ for Artificial Intelligence, we’ve reached the final two stages: the Slope of Enlightenment and the Plateau of Productivity. Here, technologies have moved past the initial hype, and organizations are effectively putting them to use.
In this episode, Senior Director Analyst Jim Scheibmeir discusses cloud AI services, many of which are low-code, and their potential to transform industries from manufacturing to finance. Then, Afraz Jaffri, a Director Analyst who focuses on data and analytics and AI and the editor of this year’s AI Hype Cycle, speaks to Gartner’s expectations for the future of AI technologies.
Dig Deeper:
Watch Now: Gartner Hype Cycles, Explained
bit.ly/3OnZdqJ
Read: What’s New in Artificial Intelligence From the 2023 Gartner Hype Cycle
Learn More: Gartner Hype Cycle Research Methodology
Tue, 19 Sep 2023 - 19min - 414 - The AI Hype Cycle 2023: Autonomous Vehicles Sit in the Trough of Disillusionment
In the third installment of Behind the Hype, our four-part miniseries about the 2023 Gartner Hype Cycle™ for Artificial Intelligence, we descend into the trough of disillusionment. Contrary to popular belief, technologies that reach this phase of the Hype Cycle are not all ill-advised investments; sometimes, the market is adjusting and finding efficient uses for these technologies.
Afraz Jaffri, a Director Analyst who focuses on data and analytics and AI and the editor of this year’s AI Hype Cycle, joins us to clear up common misconceptions about the trough of disillusionment, a place where we find what we thought was possible is not. Then Senior Director Analyst Jonathan Davenport weighs in on the current and future states of autonomous vehicles, which sit in the trough on the 2023 Gartner Hype Cycle for Artificial Intelligence.
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Watch Now: Gartner Hype Cycles, Explained
bit.ly/3OnZdqJ
Read: What’s New in Artificial Intelligence From the 2023 Gartner Hype Cycle
Learn More: Gartner Hype Cycle Research Methodology
Tue, 05 Sep 2023 - 28min - 413 - The AI Hype Cycle 2023: Generative AI Reaches the Peak of Inflated Expectations
In the second installment of Behind the Hype, our four-part miniseries about the 2023 Gartner Hype Cycle™ for Artificial Intelligence, we climb to the peak of inflated expectations. Here, we discuss the most talked about — and possibly overhyped — technology of the year: generative AI (GenAI).
First, Afraz Jaffri, a Director Analyst who focuses on data and analytics and AI and the editor of this year’s AI Hype Cycle, discusses the tell-tale signs that a technology has reached the peak of hype. Then, Frances Karamouzis, Distinguished VP Analyst and Group Chief of Research for IT Leaders, explains that while some companies are already using GenAI to create value, its true potential as a transformative technology remains unrealized. Finally, Global Chief of Research Chris Howard posits that GenAI may already be past the peak of inflated expectations, the result of which is disillusionment among its early adopters.
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Watch Now: Gartner Hype Cycles, Explained
bit.ly/3OnZdqJ
Read: What’s New in Artificial Intelligence from the 2023 Gartner Hype Cycle
Learn More: Gartner Hype Cycle Research Methodology
Tue, 22 Aug 2023 - 20min - 412 - The AI Hype Cycle 2023: New Technologies on the Innovation Trigger
Welcome to Behind the Hype, a four-part miniseries about the 25 technologies on the Gartner 2023 Hype Cycle™ for Artificial Intelligence. In each episode, we’ll explore the different phases of a Hype Cycle, what new innovations are included and when businesses can expect them to start providing real value.
In this episode, Afraz Jaffri, a Director Analyst who focuses on data and analytics and AI and the editor of this year’s AI Hype Cycle, discusses how the 25 technologies were selected and what broader trends have recently emerged.
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Watch Now: Gartner Hype Cycles, Explained
Learn More: Gartner Hype Cycle Research Methodology
Tue, 08 Aug 2023 - 26min - 411 - Generative AI: From Human, to Machine, to Artificial Intelligence
As generative AI continues to capture business leaders’ attention, Gartner Global Chief of Research Chris Howard explores the evolution of intelligence, including generative, machine, human, swarm and artificial intelligence. Listen in to learn the capabilities and limitations of each and why understanding this is crucial to unlock the full potential of AI and humans alike.
Dig Deeper:
Learn More: What Generative AI Means for Business
Watch Now: More Episodes of Top of Mind with Chris Howard
Download Now: Create a Robust AI strategy — From Plan to Execution
Tue, 25 Jul 2023 - 16min - 410 - Debunk Cybersecurity’s Biggest Myths to Deliver Maximum Impact
Cybersecurity leaders often find themselves playing catch up, retroactively defending their business against harmful attacks. To avoid this, chief security officers and their teams need to shift their mindsets to better align with other business functions and deliver maximum impact for the enterprise.
In the opening keynote at Gartner Security & Risk Management Summit, North America, Leigh McMullen, Gartner Distinguished VP Analyst, and Henrique Teixeira, Gartner Senior Director Analyst, tackle the four biggest myths affecting cybersecurity today, and share a new way for the function’s leaders to better align their data, tools, staff and controls with business needs.
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Register Now: Gartner Security & Risk Management Summit
Learn More: Your Ultimate Guide to Cybersecurity
Read Now: Top Strategic Cybersecurity Trends for 2023
Tue, 11 Jul 2023 - 26min - 409 - How to Actually Get Started With Generative AI in Your Business
Generative AI has gripped our imaginations and holds untold potential, but where do we go from here? Chris Howard, Gartner’s Global Chief of Research, is back with new insights from our video series, Top of Mind. He explores how humans relate to machines and why language itself is the key technology that underpins our evolving relationship to AI. He also looks at the promise of generative AI and how we can use it to make better decisions and reach more favorable outcomes.
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Learn More: Gartner Experts Answer the Top Generative AI Questions for Your Enterprise
Watch: More Episodes of Top of Mind With Chris Howard
Tue, 27 Jun 2023 - 17min - 408 - How Marketers Can Deliver Profitable Growth by Doing More With Less
In Gartner’s most recent CMO Spend and Strategy Survey, 75% of marketing leaders said they feel pressured to do more with fewer resources. With economic headwinds, the rise of generative AI and a new focus on marginal growth, many CMOs and their teams are taking on increased responsibilities to show their value. But more is not always more when it comes to engaging with customers through digital marketing.
In this opening keynote from the Gartner Marketing Symposium/Xpo™ 2023 conference, Gartner VP Analysts Lizzy Foo Kune and Carlos Guerrero explain how marketers have used productivity and responsibility to shield themselves and their departments from budget scrutiny. However, there is a better system for marketers to show value and deliver growth: catalytic marketing. This new and meaningful way to engage with customers delivers profitable growth without always feeling the need to do more.
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Watch now: Marketing’s New Directive: Resist the Tyranny of More
Register now: Gartner Marketing Symposium/Xpo 2024
Download now: The State of Marketing Budget and Strategy in 2023
Tue, 13 Jun 2023 - 19min - 407 - Generative AI and Education: The Short-Term Risks and Long-Term Opportunities
Coming off the seismic shift to virtual learning during the pandemic, education is facing another wave of transformation, this time from technology. Although the rise of generative AI — specifically ChatGPT, a large language model (LLM) and example of generative AI — has many educators worried about plagiarism, it actually holds the potential to revolutionize the way students learn and academic institutions operate.
According to Tony Sheehan, a Gartner VP Analyst focused on education, generative AI tools can make large swaths of information accessible in ways we never imagined. Educators and institutions first need to build trust in the technology and determine how to handle short-term anxieties. Then students can learn how to interact with generative AI tools, and use them to emphasize creativity and improve their time management to learn more efficiently.
Dig Deeper:
Download Now: Your Detailed Guide to the Gartner Top Technology Trends 2023 in Higher Education
Download Now: See the 2023 Gartner Top 10 Strategic Technology Trends
Tue, 30 May 2023 - 23min - 406 - ChatGPT, LLMs and Generative AI: What Your Business Needs to Know
In this bonus episode of ThinkCast, Chris Howard, Gartner’s Global Chief of Research, explores how and why the generative AI application ChatGPT has taken the world by storm. He also dives into the opportunities and pitfalls of generative AI and the crucial role humans will play in harnessing this emerging technology.
Dig Deeper:
Learn More: Beyond ChatGPT: The Future of Generative AI for Enterprises
Watch Now: Ask the Experts: The Impact of Generative AI
Tue, 23 May 2023 - 09min - 405 - How Leading Companies Leverage Software to Create New Value
According to Gartner research, there was a 33% increase in demand for software engineering roles in 2022. And although there is a lot that goes into becoming a world-class software engineering organization, the payoff in growing your digital business and winning customer loyalty is substantial.
Mike Gilpin, Managing Vice President in Gartner’s Software Engineering practice, says it’s a never-ending battle to out-innovate your competition and respond to disruptors in the market. In this ThinkCast episode, he covers how investing in hard-to-find skills and competencies, and shifting culture and leadership style can enable innovation with technology and positively impact the digital experience.
Dig Deeper:
Download Now: How to Prove the Business Value of Software Engineering
Learn More: What Is Platform Engineering?
Tue, 16 May 2023 - 21min - 404 - Adapt Your Business Strategy in the Face of Disruption
According to Gartner research, only 29% of strategy leaders believe their plans change quickly enough in the face of unforeseen change. In just the past few years, enterprises have had to navigate a global pandemic, economic volatility and generative AI — cosmic shifts that can affect everything from budgeting to staffing to supply chain. A nimble strategic plan is crucial for businesses to come out the other side unscathed — or better.
But, according to David Akers, research director in Gartner’s strategy research group, business leaders have always dealt with upheaval. In this episode, he covers why the latest disruptions are more unsettling than those of the past and exactly what tools you need to create a strategic plan that will adapt to and stay relevant through the next round of unpredictable but inevitable business disruptions.
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Download template: Build a Better Strategic Plan for Your Function
Read now: Survey Signals Pause-and-Pivot Year for CEOs
Tue, 02 May 2023 - 21min - 403 - Generative AI: Understanding the Business Implications and Cutting Through the Hype
Chances are, you’ve heard a lot about ChatGPT in particular and, more broadly, generative AI over the past few months. As the technology and its adoption continue to rapidly develop, we’re joined by Gartner VP Analyst Svetlana Sicular, who works at the intersection of data and AI, to discuss the particulars of generative AI. In this episode, she covers generative AI’s potential to create designs or objects that humans may have otherwise missed. She also addresses the various use cases for generative AI and its ability to prove technology can be both transformational and a creative genius.
Dig Deeper
Learn More: Beyond ChatGPT: The Future of Generative AI for Enterprises
Learn More: Your 7 Biggest ChatGPT Questions Answered
Watch: Beyond the Hype: Enterprise Impact of ChatGPT and Generative AI
Tue, 18 Apr 2023 - 25min - 402 - Leadership Lessons From the First Female Thunderbird Pilot
When it comes to elite team and personal performance, Nicole Malachowski, the United States Air Force’s first female Thunderbird pilot and a combat veteran, is best in class. After a tick-borne illness left her unable to walk, talk, read or write, Nicole left behind her distinguished career of service, but during her rehabilitation, she found a new purpose. In remembering and retelling stories of her as a military commander and leader, she discovered these moments held universal principles and actionable takeaways for organizations, industry leaders and their teams.
Nicole, who will give the keynote at Gartner Marketing Symposium/Xpo™ this May, speaks to business leaders and audiences around the world about rethinking their challenges and learning to maximize human performance in the process. Tune in to this episode for her insights on redefining success, embracing vulnerability and reinventing yourself.
Dig Deeper
Discover: Gartner Marketing Symposium/Xpo™ 2023
Download: Define the Leadership Vision for Your Role
Download: Build a Better Strategic Plan for Your Function
Tue, 04 Apr 2023 - 21min - 401 - The New Playbook for Technology Providers
For technology providers, product strategy continually evolves to account for:
Increased reliance of people and enterprises on technology Emergence of new technologies Impact of macro forces, such as growing demands for sustainabilityIn this episode, Ephraim Baron, a Senior Director within the Gartner for General Managers team, discusses how the democratization of technology expands digital responsibility and capabilities beyond IT, and moves actual technology purchasing decisions away from IT. He also addresses how both B2B and B2C companies must appeal to clients who interact with technology in their daily lives — and what technology providers can do to sell and deliver in exactly the manner their clients expect.
Dig Deeper:
Learn More: 4 Ways the Tech Market Will Change for IT Companies in 2023
Download: Top Trends for Tech Providers in 2023
Watch: The Gartner Top Trends for Tech Providers in 2023
Tue, 21 Mar 2023 - 23min - 400 - What’s Quiet Hiring Anyway? All Your Questions Answered
Last year’s dominant work trend was quiet quitting — the idea that workers are over going above and beyond their required duties. But with the changing economic climate and many organizations looking to avoid adding headcount while increasing capabilities, 2023 has seen the rise of quiet hiring.
So what is quiet hiring exactly, and is it a new idea at all? Here to answer these questions and more is Emily Rose McRae, a Senior Director of Research in our HR practice. In this session, which originally aired on Gartner’s LinkedIn channel, Emily explains how we’ve seen quiet hiring manifest before, how it can benefit organizations and how, contrary to popular belief, it can be a win for employees, too.
Dig Deeper:
Download: HR Toolkit: Tackling 2023 Future of Work Trends
Learn More: Why Quiet Hiring Is a Win-Win for Employers and Employees
Discover: Future of Work Reinvented
Tue, 07 Mar 2023 - 20min - 399 - 7 Disruptions That Will Change How You Work — and Live
Read the news or jump on social media on any given day, and you’re bound to hear about some new technology or innovation that promises to alter your life. But what will genuinely disrupt the status quo? Here to discuss the seven digital disruptions you might not see coming between now and 2027 is Distinguished VP Analyst and Gartner Fellow Daryl Plummer, who presents this list annually at Gartner IT Symposium/Xpo™ conference.
From working in the metaverse to technologies becoming disposable, we dive into this year’s disruptions, how leaders — especially CIOs — should respond to them, and the common mistakes we don’t want to see you make.
Dig DeeperDiscover: Gartner IT Symposium/Xpo 2023
Watch: 7 Disruptions You May Not See Coming in 2022-2027
Tue, 21 Feb 2023 - 39min - 398 - How High-Performing Supply Chains Stand Out
What do gold standard supply chain organizations do differently? For starters, the chief supply chain officer (CSCO) is viewed as a strategic business partner, which is only the case at 47% of organizations. A resilient and agile supply chain requires strong alignment between the CSCO and their C-suite peers. But that’s not all.
In this episode, Jennifer Loveland, a Senior Director Analyst within the supply chain team at Gartner, discusses the four critical reinventions high-performing supply chain organizations are implementing to combat disruption in the short term and how two trends in particular have serious potential to impact supply chain revenue in the long term.
Dig Deeper
Download: Future of Supply Chain eBook
Discover: Gartner Supply Chain Symposium Xpo 2023
Tue, 07 Feb 2023 - 18min - 397 - Start With Infrastructure and Operations to Navigate 2023’s Business Pressures
Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations.
This episode features Douglas Toombs, a VP Analyst for Infrastructure & Operations and keynote speaker at this year’s Gartner IT Infrastructure, Operations & Cloud Strategies Conference. In this interview, Douglas explains that I&O not only affects people, processes and technology but also how leaders can align all three to create an innovative ecosystem to help their organizations withstand emerging headwinds.
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Read: A Cost Optimization Strategy for I&O Leaders in Uncertain Times
Learn: What Any Leader Needs to Know About Cloud Computing
Discover: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023
Watch: Opening Keynote, Gartner IOCS 2022
Tue, 24 Jan 2023 - 20min - 396 - The Secrets to Implementing a Successful Hybrid Work Model
As economic conditions sour, leaders may be tempted to take back more control over work — by, for example, mandating a rigid return to the office. Our data shows that would be a big mistake.
In this episode, Caitlin Duffy, Director of Research for Gartner’s HR practice, offers guidance on exactly which hybrid work model is most successful — based on Gartner’s survey of 400+ employees and leaders of organizations around the world who have worked consistently under some kind of hybrid-work model since the beginning of the pandemic.
She discusses how to:
Understand the current state of hybrid work Create a “human-centric” work model Prioritize employee well-being Rethink your assumptions about the long-term sustainability of hybrid workDig Deeper
Download: Evolve Culture and Leadership for a Hybrid World
Explore: The Future of Work Reinvented Resource Center
Discover: The 9 Future of Work Trends That Impact Your 2023 Strategy
Tue, 10 Jan 2023 - 23min - 395 - Best of ThinkCast 2022: Recession Proofing, New Hype Cycle Technologies and Data Toolkits
This year, Gartner ThinkCast covered topics on the forefront of business and technology leaders’ minds. Now, as 2022 rolls to a close, we’re looking back at some of our most popular and thought-provoking conversations of the year.
First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can take today to continue to drive agility and digital transformation — and successfully navigate the next 12 to 24 months.
Then, Melissa Davis, VP Analyst at Gartner, advises Gartner clients on the use of customer analytics, shares details about a few of the Gartner 2022 Hype Cycle™ snapshots for emerging technologies, all of which are poised to drive massive transformation in the public and private sectors and earn a whole lot of consumer attention.
Finally, Andrew White, Distinguished VP Analyst, and Sarah Turkaly, Senior Principal, Advisory, both at Gartner and whose research focuses on data and analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership’s mission-critical priorities.
Dig Deeper
Download: Gartner’s Essential Guides for Effective Decision Making
Webinar: Gartner Hype Cycle for Emerging Technologies, 2022
Tue, 27 Dec 2022 - 24min - 394 - The Right Way to Measure Investments in Technology
CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits.
In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner’s CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously possible with people and machines, creating “digital dividends.”
Key actions she discusses include:
Prioritizing the right digital initiatives Creating an outcome-driven set of metrics Partnering with business-led fusion teams Tapping unconventional talent pools to accelerate impact.Dig deeper
Download: Gartner 2023 CIO Agenda eBook
Explore: Upcoming CIO Conferences
Discover Gartner BuySmart™: Streamline your tech purchase from start to finish.
Tue, 13 Dec 2022 - 23min - 393 - Get Ready for These Technology Trends in 2023
Technology trends are expected to impact enterprise strategies in the coming three years by enabling organizations to address four key priorities:
- Optimizing resilience, operations or trust
- Scaling vertical solutions, product delivery or everywhere
- Pioneering customer engagement, accelerated responses or opportunity
- Pursuing sustainable technology solutions
In this episode, David Groombridge, a Distinguished VP Analyst within the IT Leaders and Technical Professionals team at Gartner, discusses the top strategic technology trends that are critical to understanding how to optimize, scale, pioneer and pursue a sustainable technology roadmap. The intent is to assist in the development of relevant roadmaps to enable reliable and sustainable business growth and outperform the competition.
Dig Deeper
Download: Your Detailed Guide to the 2023 Gartner Top 10 Strategic Technology Trends
Explore: Gartner IT Symposium/Xpo™
Tue, 29 Nov 2022 - 34min - 392 - How to Purchase Technology and Avoid Regret
Enterprise technology purchasing has changed and continues to evolve, but whether that evolution occurs rapidly enough to meet the demands of digital transformation remains to be seen.
A 2022 Gartner survey revealed that 62 percent of recent technology purchases failed to meet respondents’ expectations; only 13 percent said that their purchase both met their expectations and that they did not settle when it came to making their final technology selection to purchase. Still, 85 percent of respondents said they received value from their purchase. What’s behind this disconnect between satisfaction and perceived value? Most often, the answer can be found in the technology purchase process.
In this episode, Hank Barnes, Chief of Research on the Gartner Tech & Service Provider team, who focuses on enterprise technology buying behavior, speaks with ThinkCast’s host Karen Stokes Lockhart, Expert Partner, about the challenges tech purchase teams face, how to navigate increasingly complex purchase processes and when to ask for help.
Dig Deeper:
Download: 2023 CIO Agenda: 4 Actions to Ensure Your Tech Investments Pay Digital Dividends
Discover Gartner BuySmart™: Reduce risk and optimize spend on your next tech purchase.
Tue, 15 Nov 2022 - 24min - 391 - Strategies for Leading the Next Phase of Growth
Today, I&O leaders encounter many opportunities to drive change across all facets of their broader organizations. How can IT infrastructure and operations (I&O) deliver rapid transformation across all industries, meet increased need for productivity and remove organizational friction or barriers to change?
In this interview, which first aired on the Gartner Live video channel on YouTube, Daniel Betts, Senior Director Analyst at Gartner, covering DevOps, PlatformOps and DevSecOps, and Roger Williams, VP Analyst at Gartner, covering configuration management database and IT asset management, discuss the trends in automation and platform engineering fueling the next stages of digital transformation. They also provide a preview of the keynote themes planned for Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022, “Leading the Next Phase of Growth,” which will be held December 6 – 8, in Las Vegas, NV.
Dig Deeper:
Register: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022
Download: Your Detailed Guide to Platform Engineering and Other 2023 Gartner Top 10 Strategic Technology Trends
Tue, 01 Nov 2022 - 16min - 390 - How to Prepare for the Metaverse
What is the metaverse? Where is it heading next? Businesses, consumers, finance and the public sector all stand to gain from the many opportunities and new approaches to engagement offered by the metaverse. First, early adopters should understand how to prepare and all that’s required to get started.
In this episode, Tuong Nguyen, a Director Analyst with the Gartner Emerging Technologies and Trends team, who leads research on immersive technologies, metaverse, computer vision and more, speaks with Robert Hetu, a VP Analyst with the Gartner Retail Industry Services team, to relay answers to early metaverse questions around purpose, technology and expectations.
Dig Deeper
Download: Your Detailed Guide to Gartner Top 10 Strategic Technology Trends 2023
Discover: The Gartner 2021-2023 Emerging Technology Roadmap
Tue, 18 Oct 2022 - 22min - 389 - These Emerging Technologies Propel Innovation and Digital Transformation
NFTs, cloud sustainability and autonomic systems each represent various stages of the hype cycle framework — from Innovation Trigger to the Trough of Disillusionment, and beyond. Why does Gartner expect those technologies will significantly affect business, society and people over the next two to 10 years?
As organizations prepare for the next wave of digital transformation, leaders are also navigating talent shortages, ESG — environmental, social and governance challenges — and a rapidly shifting cybersecurity landscape.
This episode features two segments that dive into both themes: First, Melissa Davis, a VP analyst who advises Gartner clients on the use of customer analytics, will share details on a few of the Gartner 2022 Hype Cycle for Emerging Technologies that will drive massive transformation in the public and private sectors, and a whole lot of consumer attention. Then, in an interview first published by our sister channel Gartner Live video, Gartner analyst and 2022 IT Symposium/XpoTM Conference Chair Rita Sallam, Distinguished VP Analyst Tina Nunno and VP Analyst Daniel Sanchez Reina, share a preview of the upcoming event’s keynote, and why each of these issues weigh so heavily on IT leaders today.
Dig Deeper
Discover: Gartner Conferences 2022-2023 Calendar
Webinar: Gartner Hype Cycle for Emerging Technologies, 2022
Tue, 04 Oct 2022 - 15min - 388 - How to Motivate Sellers Through the Downturn
New Gartner research reveals that 89% of sellers report suffering burn-out, and current levels of seller attrition simply are not sustainable, but there are ways to boost and maintain seller motivation — even improve seller performance — despite economic pressures and other challenges that fall well outside sales leaders’ control.
In this episode — originally aired by our sister show, “The Gartner Sales Podcast” — Doug Bushee, senior director analyst covering Gartner’s Sales Enablement Key Initiative, and Betsy Gregory-Hosler, a senior research director for Gartner’s Sales Research Practice, cover the latest findings from Gartner’s Sales Motivation Survey with Alice Walmesley, a director in Gartner’s Expert Advisory team who works closely with cross-industry sales leaders providing quantitative- and research-backed guidance in critical decision areas. Walmesley details the concept of seller ‘drag,’ and why sales leaders should consider impacts on drag separately from seller drive, as well as ways to diagnose and treat ‘drag’ through a more holistic, organizational approach.
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Download: How to Motivate and Retain Your Sales Team: 3 Ways to Focus Seller Energy on Growthhttps://gtnr.it/3BltvEb
Subscribe: Gartner for Sales Podcasthttps://gtnr.it/3Dv7Zzm
Tue, 20 Sep 2022 - 21min - 387 - 9 Ways to Play Offense into the Recession
The 2008-2009 recession brought several key learnings to light for businesses long after they entered recovery. First among those lessons: Executive leaders who took bold, decisive action at the very start of economic contraction saw the greatest gains against their competitors post-recession.
While many business and financial leaders looked forward to relief from burnout and a return to normalcy coming out of the pandemic, instead they now face new stresses: recession risks, talent shortages, and increasing pressure to tighten spending. In this episode — originally aired by our sister show, “CFOs’ Autonomous Future, The Gartner Finance Podcast” — Alexander Bant, Gartner’s chief of research for CFOs, dives deeper into the data, key lessons and takeaways from organizations that successfully navigated the 2008-2009 recession, and details nine key actions financial leaders can take today to continue to drive agility and digital transformation, and successfully navigate the next 12 to 24 months.
Dig Deeper
Download: 9 Actions for Winning Through a Recession: A 2022–2023 Playbook
Subscribe: CFOs’ Autonomous Future, The Gartner Finance Podcast
Tue, 06 Sep 2022 - 20min - 386 - Where Social Media Strategies Fall Short
Since 2020, the pandemic, social justice movements and other significant global events have hastened the evolution of consumer or audience expectations — and criticisms — of social media. Consumers no longer scroll passively through channel feeds, and brands can no longer consider social solely a distribution channel for content.
Businesses and organizations that engage in social media without an up-to-date audience- or community-specific strategy risk diminishing channel impact and ROI, and losing customers. In this episode, originally broadcast on #Hashtags: The Gartner Marketing & Communications Podcast, Dorian Cundick, a vice president with the Gartner for Marketers Advisory Team, and Amber Gallihar Boyes, a director analyst who works with CMOs and heads of communication, discuss the unique expectations for distinct social channels, why and how audience expectations tend to shift, and the organizations that achieved successful engagement, thanks to highly intentional approaches to community building and audience activation.
Dig Deeper:
Download: Digital IQ: Social Marketing Benchmarks
Subscribe: #Hashtags: The Gartner Marketing & Communications Podcast
Tue, 23 Aug 2022 - 37min - 385 - The Biggest Lessons and Insights from Gartner’s Supply Chain Top 25
Maintaining current margins in profitability while also achieving targets for sustainability, speed and innovation, often mean the difference between success and lackluster performance. Supply chain leaders are increasingly required to make faster, more accurate decisions, in real time. Environmental, social and governance issues round out the many focal areas competing for leading CSCOs’ attention. What sets the world’s leading supply chain organizations apart from their competitors?
In this episode, originally broadcast on The Gartner Supply Chain Podcast, Mike Griswold, a Research VP on Gartner’s Consumer Value Chain team, and Caroline Chumakov, a Senior Principal Analyst on the Talent and Sustainability team, break down the four macro trends informing supply chain evolution, the rise of the “chief ecosystems officer” and key insights and takeaways for businesses of every size.
Dig Deeper:
Download: The Gartner Supply Chain Top 25 for 2022
Subscribe: The Gartner Supply Chain Podcast
Tue, 09 Aug 2022 - 21min - 384 - Inflation! Looming Recession! Businesses Need a Plan.
Sixty-three percent of CFOs believe this inflationary period will last at least 12 months, according to Gartner research, which means the financial and economic reality businesses face isn’t going anywhere anytime soon. And on the horizon is a possible recession — something that business leaders find themselves preparing for, or should if they’re not already.
In this episode, Alexander Bant, Chief of Research for CFOs at Gartner, and Brian Kropp, a Distinguished Vice President of Research who oversees the research, tools, services and support that Gartner provides to HR leaders, discuss how organizations can not only weather these current macro forces, but also harness opportunities to drive profitable and efficient growth.
Dig Deeper
Download: Evolve Culture & Leadership for the Hybrid Workplace
Watch: Gartner Panel: Top Inflation Concerns for 2022 and Beyond
Watch: The CFO’s Playbook for Enhancing Profitability & Driving Digital Acceleration
Tue, 12 Jul 2022 - 19min - 383 - Is Your Enterprise Value Model Broken?
You’ve likely heard the phrase “enterprise value model,” but how many of us know exactly what it means — and how to use it to our organization’s advantage? Especially in today’s business environment, which is full of conflicting variables, discontinuity and disruption, we’ve discovered that traditional return-on-investment models fail to properly account for non-financial variables that are critical to value creation.
In this episode, Rita Sallam, a Distinguished VP Analyst and Gartner Fellow on the Data and Analytics team, and Donna Scott, a Distinguished VP Analyst in Gartner's Office of the CIO Research, join us to break down a new enterprise value equation that offers leaders a fresh way to view the decisions they make in terms of the impact those decisions deliver to various stakeholders and the value the organization realizes in return — not just in the here and now, but also so far as the long-term health of the business.
Dig Deeper
Download: 9 Rules for Demonstrating the Business Value of IT
Download: 3 Strategic Actions for Success for Executives
Read: Is Your Enterprise Value Model Undermining Your Ambitions?
Tue, 28 Jun 2022 - 20min - 382 - What Happens When Your Customer Stops Being Human
According to our research, 76% of CIOs and 61% of CEOs believe that demand from machine customers will become significant in their industry by 2030. On average, these leaders predict that by that date, over 21% of their revenue will come from machine customers. This suggests a market shift twice as deep and twice as fast as the arrival of e-commerce has been.
In this episode, Senior Director Analyst Uma Challa and Director, Analyst Brian Weber, both of who sit in Gartner’s customer service practice, join us to discuss the rapid rise of machine customers and how it will affect leaders across customer service, marketing, sales, data and analytics, IT, and more.
Dig Deeper
Download: The Future of Customer Service: 5 Emerging Trends To Watch
Watch: How the CMO Role is Changing to Be More Customer-Centric
Read: Are Machine Customers Better Than Human Customers?
Tue, 14 Jun 2022 - 16min - 381 - How to Link Data to Business Outcomes
Every business likes to claim that it is “data-driven” or at least “data-informed,” but too often, that’s not the way things actually work. Data is relegated to an IT function, siloed and, in some cases, boils down to simply producing more reports and dashboards. There is, however, a better way, and it relies on successfully linking data to business outcomes.
In this episode, Andrew White, a Distinguished VP Analyst for Data and Analytics, and Sarah Turkaly, a Principal, Advisory for Data and Analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership’s mission critical priorities.
Dig Deeper
Learn More: Gartner Data & Analytics Summit
Download: Gartner’s Essential Guides for Effective Decision Making
Watch: Link Data to Business Outcomes
Tue, 31 May 2022 - 17min - 380 - Sustainability Is a Growing Focus for Execs. Here’s What That Means for You.
This year’s Gartner’s CEO and Senior Business Executive Survey reveals that environmental sustainability has become a top-10 business priority for the first time ever with more than triple the CEOs citing it than just one year prior. Meanwhile, social responsibility and ESG emerged as the second-largest contributor to CEO focus on corporate issues, increasing 50% year over year.
Here to analyze why sustainability has come to the forefront, how business leaders can advance their sustainability strategies and common pitfalls to avoid are Kristin Moyer, a Distinguished VP Analyst in Gartner's Executive Leadership of Digital Business Growth Strategies practice, and Sarah Watt, a Research Vice President on the Talent and Sustainability team.
Dig Deeper
Explore: Sustainable Business Strategy for a Positive Social and Environmental Impact
Watch: Progress from Strategy to Action on Sustainability
Watch: Sustainable Agriculture: A View From Bayer’s Supply Chain
Tue, 17 May 2022 - 22min - 379 - The Secret to More Creative, Innovative Leadership
Especially if you work at a large, traditional organization, it’s important to find ways to think more creatively — and drive the actions that come out of these new ways of looking ahead. Your — and your company’s — success depends on it. And that’s where a new approach we call “rogue thinking” comes in.
Here to discuss the newest research on the practice, how to become a rogue thinker, and the many benefits behind it are Penny Gillespie, a Vice President and Gartner Fellow in our Customer Experience and Digital Commerce team, and Whit Andrews, a Vice President and Distinguished Analyst in our Applications and Software Engineering Group. Press play to learn from innovative organizations, understand where others get tripped up and discover seven daily actions to become a rogue thinker.
Dig Deeper
Download: 3 Strategic Actions for Successful Leadership
https://gtnr.it/3HdILnG
Download: New Ways to Organize for Collaboration and Speed
https://gtnr.it/3EPntgx
Tue, 03 May 2022 - 23min - 378 - Organizational Culture and Connectedness is in Crisis
Our new research shows that just one in four employees feel connected to their organization’s culture. Yet, employees who feel this way experience a 36% boost in performance and retention. You’ve likely heard plenty of conversation about what the workforce now expects from their employers, especially when it comes to culture — and this is exactly why.
Here to discuss their research and insights into organizational culture are Alexia Cambon, a Research Director in Gartner’s HR research practice, and Mark Whittle, a Vice President of Research & Advisory, who also works within our HR practice. Listen as they explore changes in how we experience culture and connectedness, how progressive organizations can do a better job fostering these things and what’s on the horizon.
Dig Deeper
Explore: The Future of Work Reinvented
Download: Redesigning Work for a Hybrid Future
Learn More: Gartner ReimagineHR Conference: The Premier Conference for CHROs and Their Teams
Tue, 19 Apr 2022 - 20min - 377 - How to Attract and Retain Talent When You Don’t Have All the Money in the World
Sixty percent of HR leaders are significantly concerned about employee turnover, and 62% of candidates have explored a career change in the last year. Top that off with the fact that a recent Gartner survey showed nearly three-quarters of candidates who receive a job offer have at least one other offer on the table, and it’s clear that attracting and retaining talent is a top-of-mind challenge for all business leaders.
We also know that 41% of managers report needing to increase base salary an average of 15% to backfill roles. It raises the question, how can leaders attract and retain top talent if their budgets don’t support this level of funding? Graham Waller, a Distinguished VP Analyst on Gartner's digital business leadership research team, and Jamie Kohn, a Research Director in our human resources practice, join us today to discuss just that.
Dig Deeper
Explore: The Future of Work Reinvented
Download: Reinvent Your EVP for a Postpandemic Workforce
Watch: Manage Attraction Risk Using Labor Market Intelligence
Tue, 05 Apr 2022 - 23min - 376 - What Does a Human Employee Value Proposition Look Like for Frontline Workers?
Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers. Yet, when it comes to discussing the future of work, the former are too often conspicuously absent from the conversation.
In the second episode of our four-part series around where, how, and when work gets done, Dana Stiffler, a Vice President in Gartner Research with expertise in supply chain talent strategies, and Piers Hudson, a Senior Director in Gartner’s HR Research practice, join us to discuss creating equity between frontline and so-called knowledge workers, the top attraction and retention drivers for frontline workers, and why flexibility, choice and autonomy are key.
Dig Deeper
Explore: The Future of Work Reinvented
Download: Strengthen Your Employee Value Proposition
Watch: The Equity Imperative: How Fairness Improves Performance and Employee Experience
Tue, 22 Mar 2022 - 22min - 375 - What Comes After the “Great Resignation?"
Fifty-two percent of respondents to a recent Gartner survey said the pandemic made them question the purpose of their day-to-day job, and 50% said it changed their expectations of their employer. It explains why we’ve been hearing so much about the so-called Great Resignation.
In the first episode of a new series around the ever-evolving future of work, Chris Howard, Gartner’s Chief of Research, and Michelle Bazargan, a Senior Director of Strategy and Innovation, discuss how we arrived at the current moment, what leaders can do to adapt and, more so, fuel innovation, and what they expect to see come out of this reckoning.
Dig Deeper
Explore: The Future of Work Reinvented
Download: 3 Strategic Actions for Success in the Year Ahead
Download: Reinvent Your EVP for a Postpandemic Workforce
Tue, 08 Mar 2022 - 21min - 374 - Your Guide to Inclusive Leadership
Inclusion, as represented by the “I” in the “DEI” acronym, may come last, but it is an essential part of the puzzle — and the value proposition for employees. This is especially true in the wake of the pandemic and during the so-called great resignation, when it’s more important than ever to treat employees as people first.
In the third and final episode of a three-part series around diversity, equity, and inclusion (DEI), guest host Rob O’Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Christie Struckman, a VP Analyst on Gartner’s CIO Research team. Tune in to hear their wide-ranging discussion on the key principles of inclusion, where we fail to live up to our inclusive ideals, and how every leader can do better.
Dig Deeper
Explore: Diversity, Equity and Inclusion Resource Center
Download: Develop Inclusive Leadership for Future Success
Download: 3 Strategic Actions for Successful Leadership
Tue, 22 Feb 2022 - 23min - 373 - Why Is Everyone Talking About Equity?
Here at Gartner, we define equity as the “fair treatment and equality of access to opportunity, information and resources, built through identification and elimination of unfair biases, stereotypes or barriers that may inadvertently exclude underrepresented employees.” It’s a concept that’s rapidly gaining momentum with organizations as they look to advance representation and improve business outcomes.
In the second episode of a three-part series around diversity, equity, and inclusion (DEI), guest host Rob O’Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Emily Strother, a Senior Researcher here at Gartner, where she works with the HR practice on employee experience, the employee value proposition, and DEI. Tune in to their discussion about the key differences between equity and equality, the benefits of working in an equitable organization, and how hybrid work is changing the conversation.
Dig Deeper
Explore: Diversity, Equity and Inclusion Resource Center
Download: How to Measure Your DEI Efforts
Watch: How to Develop Future-Ready Leaders
Tue, 08 Feb 2022 - 19min - 372 - The State of DEI
Mentions of diversity, equity and inclusion — sometimes shortened to “DEI” — on S&P 500 earnings calls have increased 658% just since 2018. What’s more, nearly nine in 10 Fortune 100 companies list equity as one of their corporate values. We’re making progress on this topic, which is critical to both business and our society, but we’ve got a long way to go.
In the first episode of a three-part series on one of the most pressing issues of our time, guest host Rob O’Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Chris Steadley, Gartner’s Global Head of DEI. The two discuss the changes they’ve seen over the past few years, especially in the midst of the ongoing COVID-19 pandemic and movements for social justice, who is ultimately responsible for DEI, and what progressive leaders are doing right — and where they can take steps to do better.
Dig Deeper:
Explore: The Diversity, Equity and Inclusion Resource Center
Download: How to Measure Your DEI Efforts
Learn More: Gartner ReimagineHR Conference: The Premier Conference for CHROs and Their Teams
Tue, 25 Jan 2022 - 20min - 371 - A Look Back at 2021 With Gartner’s Chief of Research
Have you ever wondered how Gartner selects topics to feature in research? Are you curious about how topics evolve throughout the years? Want to know what’s on the schedule for 2022?
In this episode, ThinkCast host Kasey Panetta is joined by Chris Howard, Gartner’s Chief of Research, to talk about key topics from 2021 and 2022. They’ll also talk about his role at Gartner, his favorite pieces of research, and his advice for executives in 2022.
Related Links:
Read: Gartner Research Insights
Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability
Download: Top Strategic Technology Trends
Tue, 21 Dec 2021 - 19min - 370 - Gartner’s Top Strategic Predictions for 2022 and Beyond
From NFTs to widespread internet access to cybersecurity attacks so damaging nations will respond with physical attacks, this year’s strategic predictions will broaden how IT executives think about the future.
In this episode, ThinkCast host Kasey Panetta is joined by Daryl Plummer, Distinguished Analyst & Gartner Fellow, to discuss Gartner’s Top Strategic Predictions for 2022 and beyond. Daryl shares his favorite prediction, which one was the most controversial and the themes that tie them all together.
Related Links:
Read: You’ll Be Breaking Up With Bad Customers — and 9 Other Predictions for 2022 and Beyond
Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability
Download: Top Strategic Technology Trends
Tue, 07 Dec 2021 - 27min - 369 - What Made the Gartner Top Strategic Technology Trends List for 2022
The Gartner Top Strategic Technology trends will act as force multipliers over the next three to five years. These trends are critical to business, enabling the growth, digitalization and efficiency that organizations need in today’s world.
In this episode, ThinkCast host Kasey Panetta is joined by Arun Chandrasekaran, Distinguished VP analyst, to discuss some of the trends, including hyperautomation, generative AI, distributed enterprise, privacy-enhancing computation and cloud-native platforms. Arun also explains the three overarching themes that drive the research and shares which technology is his favorite to talk about.
Related Links:
Read More: Gartner Top Strategic Technology Trends for 2022
Download: Top Strategic Technology Trends for 2022 eBook
Download: The 2022 CIO Agenda: Create an Action Plan to Master Business Composability
Learn More: Gartner IT Symposium/Xpo™
Tue, 23 Nov 2021 - 23min - 368 - Gartner Keynote: Leading IT in a Disrupted World
Where we work, where we consume, where we innovate, where we generate business value — all of it has changed in the past two years. This raises a key question for CIOs and IT executives — where next?
In this episode, ThinkCast host Kasey Panetta is joined by Helen Poitevin, VP analyst and content coordinator for the keynote at Gartner IT Symposium/Xpo 2021 which explored where CIOs and IT executives need to focus and what opportunities exist in disruption.
Related Links:
Read: Where CIOs and IT Leaders Will Go Next
Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability
Learn More: Gartner IT Symposium/Xpo™
Tue, 09 Nov 2021 - 17min - 367 - Prepare Your Organization for Zero Trust
What is Zero Trust? The Zero Trust security model has become a popular marketing term, but security and risk leaders need to separate the hype from the true business benefits.
In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert John Watts to talk about Zero Trust. John will share what Zero Trust is, the technical challenges and business benefits, as well as if achieving 100% Zero Trust is even possible.
Related Links:
Read: The Top 8 Cybersecurity Predictions for 2021-2022
Download: Protect your Business Assets with a Roadmap for Maturing Information Security Program
Learn More: Gartner Security and Risk Management Summit 2021
Tue, 26 Oct 2021 - 19min - 366 - Make Emerging Tech Your Competitive Advantage
How does your organization stack up against your peers when it comes to technology adoption? What technology needs to be deployed in the next 12 to 18 months?
In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert Leinar Ramos to talk about Gartner’s Emerging Technology Roadmap. Leinar will share what he thinks is the most interesting technology in the research, two unexpected key trends, and tips on how organizations can use the roadmap alongside the Gartner Hype Cycle for Emerging Technologies.
Related Links:
Read: 3 Themes Surface in the 2021 Hype Cycle for Emerging Technologies
Download: The Gartner 2021-2023 Emerging Technology Roadmap
Watch: The Gartner 2021-2023 Emerging Technology Roadmap Findings Webinar
Learn More: Gartner IT Symposium/Xpo™
Tue, 12 Oct 2021 - 15min - 365 - The Rise of the Business Technologist
Organizations that effectively support business technologists are 2.6x more likely to accelerate digital transformation.
In this episode, ThinkCast host Kasey Panetta is joined by Jaime Capella, Distinguished VP, to talk about business technologists and the democratization of digital delivery. The increase in the number of business technologists highlights a significant shift in how organizations think about technology and analytics. Technology is no longer reserved solely for IT departments and four out of five technologists work in business areas outside of IT.
Related Links:
Read: 4 Leadership Tactics to Accelerate Digital Business Transformation
Download: Fusion Teams: A New Model for Digital Delivery
Learn More: Gartner IT Symposium/Xpo™
Tue, 28 Sep 2021 - 23min - 364 - What’s on the Gartner Hype Cycle for Emerging Technologies, 2021
Does your organization need NFTs or digital humans? What about physics-informed AI? How will technology drive digital business acceleration for your industry?
In this episode, ThinkCast Host Kasey Panetta is joined by Brain Burke, Research Vice President, to talk about the Hype Cycle for Emerging Technologies, 2021. We’ll take a look at the three themes for the Hype Cycle, and some of the technologies that drive each one. Brian will also share his favorite technology and one surprising innovation that didn’t make the 2021 list.
Related Links:
Read: 3 Themes Surface in the 2021 Hype Cycle for Emerging Technologies
Download: 2021 Hype Cycles: Innovating Delivery Through Trust, Growth and Change
Learn More: Gartner IT Symposium/Xpo™
Tue, 14 Sep 2021 - 17min - 363 - Are You Prepared for a Ransomware Attack?
How can organizations protect themselves against ransomware? What should they do in the event of an attack? Is paying the ransom legal? In this episode, ThinkCast Host Kasey Panetta speaks with Mark Harris, Senior Director Analyst with Gartner to answer some of the biggest questions surrounding ransomware attacks, talk about the best ways to prevent them, and discuss why we’re seeing more sophisticated versions.
Related Links:
5 Must-Read Ransomware and Cybersecurity Articles
3 Steps to Stop Employees From Taking Cyber Bait
Gartner Security & Risk Management Summit
Mon, 30 Aug 2021 - 17min - 362 - Behind the Research: Gartner Primary Research
In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research. In this final episode, host Kasey Panetta is joined by Heather Keltz, Primary Research Vice President, to talk about Gartner Primary Research, a few of the biggest challenges analysts fact and the flagship studies for 2021.
Wed, 18 Aug 2021 - 13min - 361 - Behind the Research: Gartner Maverick Research
In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research.
In this second episode, host Kasey Panetta is joined by Frank Buytendijk, Distinguished VP and Gartner Fellow, the co-lead of the Gartner Maverick Research program to talk about what maverick research is, where the name came from, and some the more outlandish topics.Tue, 03 Aug 2021 - 15min - 360 - Behind the Research: The Gartner Hype Cycle
In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research.
In this first episode, host Kasey Panetta speaks with Jackie Fenn, Distinguished VP Analyst and Gartner Fellow Emeritus in Gartner's CIO Research group, the originator of the Gartner Hype Cycle model. The Hype Cycle has been adopted by news media and other organizations worldwide to explain how technologies move from hype to disillusionment and beyond.
Related Links:
Gartner Hype Cycle Methodology
Tue, 20 Jul 2021 - 16min - 359 - Five Hacks to Accelerate Digital Business
It’s easy to get lost in the big ideas behind digital acceleration, and not know how to move forward in a tactical way. In today’s episode, Kasey Panetta, Gartner ThinkCast host, speaks with Mary Mesaglio, Distinguished VP Analyst, about five digital acceleration hacks — plus Mary’s favorite all-time hack that you can start implementing with your team today.
Related Links:
9 Hacks to Accelerate Digital Business
The IT Roadmap for Digital Business Transformation
Tue, 08 Jun 2021 - 24min - 358 - Why You Need Neurodiverse Talent
Rob O’Donohue, Senior Director Analyst in Gartner’s CIO Research Group, joins Gartner ThinkCast host, Kasey Panetta, to learn more about Rob's research on neurodiverse talent. Rob shares how organizations can tap into neurodivergent talent pool, the unique attributes these candidates can bring to the organization and how the interview process and workplace should foster an inclusive environment.
Related Links:
Diversity, Equity and Inclusion Resource Center
Tue, 25 May 2021 - 17min - 357 - The Secret to Better Decision Making
Executives make a lot of decisions and stand accountable for outcomes of those decisions. In this episode of Gartner ThinkCast, host Kasey Panetta speaks with Mike Rollings to talk about reengineering decision making to deliver better outcomes. Mike speaks about how this idea of studying decision making came about and shares the biggest challenges executives face.
Tue, 11 May 2021 - 19min - 356 - Why You Shouldn't Ignore Infrastructure-Led Innovation
Infrastructure and Operations (I&O) has an overall higher level of visibility and credibility with business leaders than it has ever had before. In this Gartner ThinkCast episode, Roger Williams, VP Analyst, joins ThinkCast Host Kasey Panetta to discuss the new position I&O leaders are in today, how they forge ahead and the importance of infrastructure- led Innovation.
Related Links
Gartner IT Infrastructure, Operations and Cloud Strategies Conference
Tue, 27 Apr 2021 - 15min - 355 - Gartner Top Security and Risk Trends for 2021
In this Gartner ThinkCast episode, host Kasey Panetta speaks with Peter Firstbrook, VP Analyst, about the top security and risk management trends for 2021. You'll hear how how Peter’s team decides which trends make the list and why.
Related Links:
Gartner Security & Risk Management Summit
Tue, 13 Apr 2021 - 23min - 354 - How COVID-19 Disrupted Your Employee's Experience
On this episode of ThinkCast, Gartner host Kasey Panetta talks with Whit Andrews, Gartner Distinguished Vice President Analyst, about the Gartner 2021 Digital Worker Experience Survey. The survey featured worker feedback from across the globe, including the United States, Europe, Japan, China and India, on how their lives and productivity changed over the past year
Learn more: Gartner Digital Workplace Conferences
Tue, 30 Mar 2021 - 23min - 353 - Gartner Top Data and Analytics Trends for 2021
From XOps to data fabric and smarter, more responsible AI, Gartner ThinkCast host Kasey Panetta talks with Rita Sallam, Distinguished VP Analyst, Gartner Fellow, and the lead researcher on the top 10 data and analytics trends for 2021. In this conversation, Rita shares all ten data and analytic trends and why they matter to D&A leaders today.
Tue, 16 Mar 2021 - 29min - 352 - The Good, the Bad and the Hybrid Future of Work
With an increase in remote working, organizations are grappling with future workforce models. Hybrid workforce models can create challenges but also increase agility and resilience.
In this episode of Gartner ThinkCast, host Kasey Panetta speaks with Alexia Cambon, Research Director, to talk about the pros and cons of a hybrid workforce. Alexia shares common barriers that prevent executives from fully-embracing hybrid workforce models and what a hybrid model means for on-site employees.
Related Links:
Read eBook: Dispel 7 Myths to Prepare for a Hybrid Future of Work
Learn more: Gartner ReImagine HR Conference
Read article: Are You a Hybrid Workforce Champion or a Laggard?
Tue, 02 Mar 2021 - 21min - 351 - The Rise of Digital COVID-19 Vaccine Certificates
Have you thought about how vaccine passports or certificates will affect your workplace? As vaccine rollouts increase around the world, organizations need to start thinking about the strategies for their own employees.
In this episode, Gartner ThinkCast Host Kasey Panetta speaks with Donna Medeiros, Sr Director Analyst, about digital vaccine certificates and how vaccine distribution is impacting workplaces today.
If you missed our first episode on vaccine strategy with Donna, listen now.
Related Links:
Read More: Smarter With Gartner
Visit: Gartner's Complimentary COVID-19 Resource Center
Watch Webinar: The Impact of the COVID-19 Vaccine on Your Strategy
Tue, 16 Feb 2021 - 18min - 350 - Gartner CIO Resolutions for 2021
While a typical New Year's resolution might be to eat healthier or find time to focus on a new hobby, resolutions for 2021 probably look a little bit different
In this episode, Gartner ThinkCast Host, Kasey Panetta speaks with Michelle Bazargan, Sr Director Analyst, to discuss the Gartner CIO Resolutions for 2021.
Related Links
Attend the Conference: Gartner IT Symposium/Xpo®
Download the eBook: Top Priorities for IT: Leadership Vision for 2021
Read the Article: 10 CIO Resolutions for 2021
Tue, 02 Feb 2021 - 31min - 349 - Gartner Experts Explain Top Strategic Predictions for 2021 and Beyond
Today it is clear that businesses need a reset, not only due to the COVID-19 pandemic, but because technological advances demand it. In this episode, Mary Mesaglio, Distinguished VP Analyst, and Daryl Plummer, Managing Vice President, connect virtually to discuss the Gartner Top Strategic Predictions for 2021 and Beyond. Trends such as neuromorphic computing, dna storage and virtual experiences might be a bit futuristic, but are imminent.
Related Links:
Read more: Gartner Top 10 Strategic Predictions for 2021 and Beyond
Attend event: CIO Conferences
Download eBook: Gartner Top Strategic Technology Trends 2021
Tue, 19 Jan 2021 - 27min - 348 - Why Executives Need a COVID-19 Vaccine Strategy
Is your organization prepared with a COVID-19 vaccine strategy? From mandatory vaccinations to keeping employees safe, there are many layers to the distribution strategy. These conversations will vary depending on geography and organizational setup, but all business leaders need to anticipate questions that will arise and scenario planning. In this episode, Gartner ThinkCast Host Kasey Panetta speaks with Donna Medeiros, Sr Director Analyst, about a few of the considerations and challenges business leaders need to address.
Related Links:
Learn More: Gartner COVID-19 Resource Center
Read More: 5 Questions Business Leaders Should Ask as COVID-19 Vaccines Roll Out
Attend Webinar: Panel Discussion: What the COVID-19 Vaccine Rollout Means for Your Enterprise
Read More: Smarter With Gartner
Tue, 05 Jan 2021 - 14min - 347 - Gartner ThinkCast Tells the Story of 2020
As we near the beginning of a new year, we’re turning our attention back to the ThinkCast episodes that highlight the events of the past year. These episodes tell the story of 2020: a worldwide pandemic, unprecedented disruption, protests, and an uncertain path forward.
From our extensive series on COVID-19, diversity, equity and inclusion, and top trends coverage to our thought leadership on how organizations need to think about the future of the business, Gartner ThinkCast brought Gartner insights directly to you.
On behalf of our podcasting team, thank you for joining us on our journey of 2020 and we’ll see you next year.
Related Links:
Download: How to Build A Resilient Organization
Learn More: Gartner Diversity, Equity and Inclusion Resource Center
Read More: Why Now Is the Time to Accelerate Digital
Download: Guide to Scenario Planning for Functional Leaders
Tue, 22 Dec 2020 - 17min - 346 - Key Takeaways From the 2021 CIO Agenda
COVID-19 changed the CIO's relationships with the C-suite and they must continue to adapt for the road ahead. In this episode, we reveal the most important takeaways from the Gartner 2021 CIO Agenda.
Gartner ThinkCast host Kasey Panetta interviews Andy Rowsell-Jones, distinguished VP analyst with Gartner's CIO & Executive Leadership Research team about the four key activities that distinguishes top organizations from the rest.
Related Links:
Read more: CIO Agenda 2021: Invest in Your Supply Chain (Before It’s Too Late)
Download guide: The 2021 CIO Agenda: Seize This Opportunity for Digital Business Acceleration
Read more: CIO Agenda: Focus on Digital Products and Self-Service Options
Tue, 08 Dec 2020 - 22min - 345 - How to Maximize AI Success (and What to Avoid)
Nearly half of CIOs say they now employ artificial intelligence (AI) or intend to within the next 12 months. But how to make AI a core IT competency still eludes most organizations. In this epsiode, Gartner ThinkCast host Kasey Panetta interviews Whit Andrews, Vice President and Distinguished Analyst at Gartner. Whit shares five crucial habits for successful AI programs and one major mistake that organizations tend to make.
Related Links:
Download: Gartner Emerging Technology Roadmap
Read more: 5 Habits of Organizations With Successful AI
Learn more: Gartner CIO Conferences
Tue, 24 Nov 2020 - 14min - 344 - Gartner Experts Explain Strategic Technology Trends for 2021
This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Hyperautomation, AI engineering and distributed cloud are among the nine technologies that have significant transformative potential. In this episode, Kasey Panetta, Gartner ThinkCast Host, hears from Mary Mesaglio, Distinguished VP Analyst, and Brian Burke, Research VP as they discuss the trends. Mary and Brian share the trends they find most interesting and what will have the most impact.
Tue, 10 Nov 2020 - 19min - 343 - 7 Characteristics of Successful Digital Leaders
What are the seven characteristics of a successful digital leader? In this episode, Gartner ThinkCast host Kasey Panetta interviews Mary Mesaglio, Distinguished VP Analyst about her recent research that dives into how leaders need to think differently in a digital world.
Tue, 27 Oct 2020 - 22min - 342 - Why Employee Work Hacks Aren't Sustainable
Increasing pressure to keep pace has HR executives scrambling to hire and retain talent prepared for agility.
In this episode, Gartner VP Caroline Walsh explains to Jackie Wiles, Associate Content Director, why organizations must prioritize resilience, not just efficiency, to succeed. The need to respond at speed to the impact of the pandemic revealed that years of focusing heavily on efficiency had often led to organizational fragility and vulnerability. Now organizations must adjust. During this interview, Walsh Walsh discusses the highs and lows for employees as organizations try to build more sustainable processes and work design.Tue, 13 Oct 2020 - 20min - 341 - Advancing Diversity, Equity and Inclusion: Why Traditional Recruiting Doesn't Work in 2020
In this episode of ThinkCast, host Kasey Panetta interviews Dion Love, a Vice President of Advisory Services at Gartner. In order to deliver on diversity, equity and inclusion initiatives, leaders must take a look at how the traditional hiring process needs to change for organizations to create diverse digital workforces.
Thu, 08 Oct 2020 - 20min - 340 - Advancing Diversity, Equity and Inclusion: How to Confront Marginalization in the Workplace
In part 2 of the Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Christie Struckman, VP Analyst to talk about confronting behaviors that marginalize underrepresented employees.
Christie explains that any employee can marginalize or be the target of marginalization and once these behaviors are recognized, they must be confronted.
Thu, 24 Sep 2020 - 26min - 339 - Select the Right Digital Initiatives to Drive Digital Acceleration
2020 has caused many organizations to push digital initiatives forward at unprecedented speed. This acceleration of digital business means making choices on what initiatives move forward or slow down.
Hung LeHong, VP and Gartner Fellow, joins Gartner ThinkCast to discuss the framework for digital business acceleration and how to use the five lanes to prioritize your digital initiatives for better results.
Tue, 15 Sep 2020 - 28min - 338 - Advancing Diversity, Equity and Inclusion: What Organizations Get Wrong
In this Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Lauren Romansky, Managing VP of Gartner’s HR practice. Lauren explains how the summer of 2020 has presented a real opportunity for change.
Employees across the globe are engaging in discussions of racial justice, leaders are seizing this moment to consider their role and opportunities to advance diversity, equity and inclusion at their organizations.
Related Links
Learn More: Gartner Diversity, Equity and Inclusion Resource Center
Read More: Making the Case for Diversity, Equity and Inclusion During Disruption
Attend Webinar: How HR Can Sustain Diversity & Inclusion to Create Change in Moments of Unrest
Thu, 10 Sep 2020 - 22min - 337 - Gartner Hype Cycle for Emerging Technologies, 2020: Part 2
Featured at the Gartner Symposium IT/Xpo®, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years.
In the second episode of our two-part series, we'll talk through the final three trends with experts Brian Burke, Nick Heudecker, Svetlana Sicular and Sylvain Fabre.
Tue, 01 Sep 2020 - 29min - 336 - Gartner Hype Cycle for Emerging Technologies, 2020: Part 1
Featured at the Gartner Symposium IT/Xpo, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years.
In the first episode of our two-part series, we'll explore how the hype cycle is created, the year's trends and featured technology. In this episode, Kasey Panetta speaks with Gartner analysts, Brian Burke, Yefim Natis and Avivah Litan to discuss their research.
Tue, 18 Aug 2020 - 15min - 335 - Are You Prepared for the Future of Work?
Workforce planning, employee performance and employee experience have all taken on a new meaning post COVID-19.
In this episode of Thinkcast, Heather Levy, Vice President of Content Marketing at Gartner has a conversation with Adriana Duque Hughes, Senior Director for Gartner’s HR practice to talk about the changes HR executives and employees are facing and how that trickles down to expectations. This interview dives into the concept of future of work and some specific trends in this uncertain time.
Tue, 04 Aug 2020 - 30min - 334 - Spot the Fakes in a Counterfeit World
From olive oil to pharmaceuticals to news, fakes are everywhere. In this episode, Gartner ThinkCast host Kasey Panetta speaks with Avivah Litan, Vice President and Distinguished Analyst, about the current state of counterfeits and the dangers they pose to consumers. We’re also going to learn how to distinguish genuine products and contents from their fake counterparts and what industries are most at risk.
Tue, 21 Jul 2020 - 35min - 333 - Balance Safety, Privacy and Productivity When Employees Return to Work
What if organizations thought about privacy not as something dictated by laws, but rather driven by principles? In this ThinkCast episode, Gartner analyst Bart Willemsen explains why companies should be taking a risk-based approach to privacy and what that means for balancing safety, productivity and privacy.
Related Links:
Read More: 7 Security Areas to Focus on During COVID-19
Download Guide: The Executive’s Guide to Returning to the Workplace
Learn More: Gartner Diversity, Equity and Inclusion Resource Center
Read More: Gartner Top 9 Security and Risk Trends for 2020
Tue, 07 Jul 2020 - 30min - 332 - Post-COVID-19: Reset Your Business Strategy
As organizations begin to recover from COVID-19, a critical question remains unanswered: How must business strategy change to meet reset goals and ambitions. In this episode of Gartner ThinkCast, Gartner Associate Director of Content Marketing , Jackie Wiles speaks with Chris Howard, Gartner Chief of Research. Chris shares new research on a framework to help business leaders navigate the phases of pandemic recovery and reset strategy in these highly disrupted times.
Tue, 23 Jun 2020 - 26min - 331 - How Gamification Plays a Role in the Fight Against COVID-19
What is gamification? How might it impact the spread of COVID-19? Gartner ThinkCast host Kasey Panetta is joined by Brian Burke, Research Vice President at Gartner and author of Gamifiy: How Gamification Motivates People to Do Extraordinary Things. In this episode, Brian discusses the use of gamification and technology to curb the spread of the virus. He also notes the role that culture plays on implementation and what that might mean for the future.
Related Links:
Read More: How Gamification Boosts Consumer Engagement
Watch Webinar: Leading Through COVID-19: Cross-Functional Strategy for Returning to the Workplace
Get the Book: Gamifiy: How Gamification Motivates People to Do Extraordinary Thing
Read More: How to Communicate Important COVID-19 Data
Tue, 09 Jun 2020 - 24min
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