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Behavioral Science For Brands: Leveraging behavioral science in brand marketing.

Behavioral Science For Brands: Leveraging behavioral science in brand marketing.

Consumer Behavior Lab

The Consumer Behavior Lab is dedicated to teaching marketersacross the United States how behavioral science principles can beapplied to help their brands. By decoding the underlying motivationsof how consumers make decisions, the CBL seeks to make a betterindustry - where both brands and agencies put proven sciencebehind their decision making.

143 - How friction, light personalization, and fun beat motivation in David Halpern's Inside the Nudge Unit
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  • 143 - How friction, light personalization, and fun beat motivation in David Halpern's Inside the Nudge Unit

    MichaelAaron and Richard start a two-part look at David Halpern's Inside the Nudge Unit with make it easy and make it attractive: why one fewer click lifted form completion 22%, how a fresh-start tax letter took doctors' compliance from 4% to 35%, and why fun can beat worthy messaging.

    Wed, 04 Nov 2026
  • 142 - Interview: Les Binet, co-author of The Long and the Short of It, on why volume is a cost and how discounts erode pricing power

    Les Binet makes the case that two-thirds of price promotions lose money, and that cutting them could fund the bigger budgets brands need. He joins MichaelAaron and Richard to explain why volume is a cost, how discounting erodes pricing power, and when promotions can actually pay off.

    Wed, 28 Oct 2026
  • 141 - Advanced Social Proof - Why implying popularity can be more effective than explicit claims

    All "social proof" isn't created equally. Richard and MichaelAaron unpack studies showing it grows stronger with uncertainty, fear, youth, and collectivist cultures, backfires with wealthy tax debtors, and works best when implied, from Aperol's unmistakable orange spritzes to labeling products 'sold out.'

    Wed, 21 Oct 2026
  • 140 - How Novartis used humor and NFL tight ends to tackle the embarrassment keeping men from prostate screening

    Richard and MichaelAaron unpack Novartis' campaign 'Relax Your Tight End', winner of the Pharma Grand Prix at Cannes Lions. They explore why present bias lets a moment of embarrassment outweigh long-term health, how humor sidesteps the ostrich effect where fear fails, and why a mix of messengers can beat one big celebrity.

    Wed, 14 Oct 2026
  • 139 - Award-Winning Campaigns - How KitKat turned a stolen truckload of chocolate into a Cannes Grand Prix by making scarcity the story

    After 12 tons of KitKat bars vanished the week before Easter, the brand turned a supply chain crisis into a Cannes Grand Prix winning campaign. MichaelAaron and Richard unpack the scarcity, Zeigarnik and IKEA effects behind it, and how brands can turn spectators into participants in a story.

    Wed, 07 Oct 2026
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